Windows Support Forum

Libraries do not work. I just see music.library-ms.

Q: Libraries do not work. I just see music.library-ms.

Hi, I recently did a check for registry errors after upgrading my hard disk and reinstalling Windows 7 and all of my programs. It found over 1000 which are now fixed.

However since doing this I can no longer access my libraries.
I am faced with, in both my Computer and in the start menu where the libraries should be, the name of the library followed by '.library-ms' as well as the blank page icon when you hover over them (please see the attached file).

Some how this file extension has disassociated itself from whatever program it is supposed to open with.

Does anyone know:

a: What program it needs to be associated with,
b: If it is possible to fix and
c: How to fix it.

Any and all help will be appreciated; thank you in advance for your help.


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Preferred Solution: Libraries do not work. I just see music.library-ms.

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A: Libraries do not work. I just see music.library-ms.

Anyone? I need help with this.

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My Documents Music Pictures and Videos folder all have been replaced with x library-ms names I have tried looking on the internet and right clicking Libraries than clicking Restore default libraries but that does not work I have tried Libraryfix Win zip file from TheOutcaste and Click Start type cmd when cmd exe appears in the list right click it and click Run as administrator Type the following and press Enter regsvr i systemroot system shell dll You should get a popup with this message DllRegisterServer and DllInstall in C Windows system shell dll succeeded C Windows may be different on your system depending on the Drive and folder name Windows is installed on Nothing has worked so I tried Save Library-MS Access Libraries Cannot Problem it on the desktop as Query cmd Be sure to change the Save as Type box to All Files when saving and followed all the directions this is what the Query txt said the following What do I do next I really need help seems like several people have been helped Please help me Thank you Dianne Code HKEY LOCAL MACHINE SOFTWARE Classes library-ms Default REG SZ LibraryFolder Content Type REG Cannot Access Libraries Library-MS Problem SZ application windows-library xml HKEY LOCAL MACHINE SOFTWARE Classes library-ms ShellNew Handler REG SZ c ca - f - c c- b -c NullFile REG SZ IconPath REG EXPAND SZ SystemRoot System imageres dll - HKEY LOCAL MACHINE SOFTWARE Classes library-ms ShellNew Config IsFolder REG SZ IsOptIn REG SZ NoEmptyFile REG SZ HKEY LOCAL MACHINE SOFTWARE Classes CLSID a a a- - a f- e-afa b f Default REG SZ Library Folder HKEY LOCAL MACHINE SOFTWARE Classes Cannot Access Libraries Library-MS Problem CLSID a a a- - a f- e-afa b f Implemented Categories HKEY LOCAL MACHINE SOFTWARE Classes CLSID a a a- - a f- e-afa b f Implemented Categories - - -C - Default REG SZ Browsable Shell Extension HKEY LOCAL MACHINE SOFTWARE Classes CLSID a a a- - a f- e-afa b f InProcServer Default REG EXPAND SZ SystemRoot system shell dll ThreadingModel REG SZ Both HKEY LOCAL MACHINE SOFTWARE Classes CLSID a a a- - a f- e-afa b f ShellFolder Attributes REG DWORD xf HasNavigationEnum REG SZ HKEY LOCAL MACHINE SOFTWARE Classes CLSID a a a- - a f- e-afa b f ShellNew Handler REG SZ c ca - f - c c- b -c HKEY LOCAL MACHINE SOFTWARE Classes CLSID a a a- - a f- e-afa b f ShellNew Config IsFolder REG SZ HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder Default REG SZ Library Folder NeverShowExt REG SZ NoOpenWith REG SZ IncludeShare REG SZ IncludeSync REG SZ CanRecursivelySearch REG SZ NoPreviousVersions REG SZ FriendlyTypeName REG SZ shell dll - EditFlags REG DWORD x DefaultDropEffect REG DWORD x TileInfo REG SZ prop System ItemTypeText ExtendedTileInfo REG SZ prop System ItemTypeText InfoTip REG SZ prop System ItemTypeText System DateModified PreviewDetails REG SZ prop System DateModified System SharedWith FullDetails REG SZ prop System ItemNameDisplay System ItemTypeText System DateModified System SharedWith NoJumpListPathTooltip REG SZ HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder background HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder background shellex HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder background shellex ContextMenuHandlers HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder background shellex ContextMenuHandlers New Default REG SZ D A -E FF- d -A B- A C F HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder background shellex ContextMenuHandlers Sharing Default REG SZ f e - ea - ce-a ff- aa ca f HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder CLSID Default REG SZ a a a- - a f- e-afa b f HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder DefaultIcon Default REG SZ SystemRoot System imageres dll - HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder shellex HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder shellex ContextMenuHandlers HKEY LOCAL MACHINE SOFTWARE Classes LibraryFolder shellex ContextMenuHandlers LibraryFolder Default REG SZ af ede-aebf- ed-a c -cf a b HKEY LOCAL MACHINE SOFTWARE Classes Li... Read more

A:Cannot Access Libraries Library-MS Problem

Hi, and welcome to the forums and thank you for your detailed post, probably better if you posted your problem and asked about the possible fixes. I know this is difficult, you want your problem solved and this appears to be the way to go, so no fault on your behalf,(or for that matter what outcaste posted). It is most likely that if windows updates are current then the problem was not .assoc rather a problem with your user account.

Now though we have to restore the default registry entries ( missing the HKCU )

Posted here in full (code box) so you can see the difference, copy and paste all below into notepad then select "save as" call it Library.reg and save to desktop, locate the saved file and double click allow to be added to registry Restart your computer, Try your library's now, if no good create a new user account as admin and try library's there. Let us know how you get on Do not delete your old account just let us know what happens the reg fix may be all that's needed.

Windows Registry Editor Version 5.00


"Content Type"="application/windows-library+xml"



@="Library Folder"














[HKEY_CLASSES_ROOT\LibraryFolder\shellex\... Read more
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A:Libraries duplicate outside library on remote PC

Hello Orlando,

Yep, this is normal. It's showing was is allowed to be shared with the homegroup for that user on that PC. It'll also show up under Network as well.
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Not being that experienced, I'm a little confused w/ the way the Library sorts CDs into genres vs the way I could sort the Music Folders. They don't seem to relate. For example, the Library lists an album under "Rock" that I would like to move to another genre but I cannot figure a way to do this. On the other hand, I know I could play around w/ the folders so that this particular CD is in the right place. However, I'm not sure that if I take the time to organize my Music folders whether this will have any impact on how the Library sorts them.
If you can shed some light on this I'd sure appreciate it.
Thanks, Nick.

A:Solved: Windows media music library vs music folders

Mp3 music files have tags that are kept inside the files themselves. The most common ones are Artist, Album, Track Title, Track Number, Release Year and Genre. When you put a file into the WMP library, the tags are read and stored, along with the file location.

So the tag data is what shows up in the WMP library and you can sort on various fields depending on which version you have. But the files can be put anywhere and named anyway you like. Most people use a certain naming convention like Artist-TrackNumber-Title.

If you want to sort the folders by genre you could do that, but you'll have to do it manually. You can do some manipulating of folders and filenames with tag editors. If you want to give that a try get Mp3Tag.
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Hi, this happened overnight and I have no clue why. My Documents, Music, Pictures, and Videos folder all have been replaced with x.library-ms names. I have tried looking on the internet and right clicking Libraries than clicking Restore default libraries but that does not work. Also I have tried error-checking the drive / registry cleaners (CCleaner) but no success.

If anyone can provide any or suggestions please do, this is extremely annoying.

My build is:

OS: Windows 7 Professional
MB: Asus Striker II Extreme
PS: Antec TPQ 1000W
CPU: Intel Quad Core Q9550 ( OC'd to 3.5ghz )
MEM: 4x 1 GB Kingston 1333mhz

Here is a picture of exactly what is happening:


A:[SOLVED] Cannot Access Libraries Library-MS Problem

I also have this problem, has anyone idea how to resolve this?
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Hi this happened about a week ago after running the most recent Windows updates and after running Access Cannot Library-MS Problem Libraries [SOLVED] Avira System Speed Up not sure which one was the issue I think it was the latter [SOLVED] Cannot Access Libraries Library-MS Problem My Documents Music Pictures and Videos folder all have been replaced with xxxxx library-ms names I have tried looking on the internet and deleting the libraries then right clicking Libraries and clicking Restore default libraries but [SOLVED] Cannot Access Libraries Library-MS Problem that does not work Also I have tried restoring what was quot cleaned up quot from the Avira System Speed Up I saw a SOLVED posting for the same issue but it was for Windows but I'm not sure if it would help my issue or make it worse It seems like I have some missing registry info the only reason i noticed that i had this issue is because the Photos App wasn't working that is what i really need fixed If anyone can provide any or suggestions please do

A:[SOLVED] Cannot Access Libraries Library-MS Problem

We do not suggest using any Registry Cleaners/Optimizers or Speed Up tools, this type of software usually causes more problems then they solve.
First try a System Restore to a time before you ran Avira. If that fails, Look at Avira's software and see if there is an Undo option. If that fails,
Go to Search and type CMD, Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type SFC /scannow and press enter. This will replace any missing system files.
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A:Video library folder missing from libraries

Hello Andy, and welcome to Seven Forums.

This may be able to help restore the Videos library for you.

Libraries - Restore Default
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A:Hiding 'Library Location Details' in Libraries

Hi Sparky, a screenshot wouldn't go a miss.
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A:No album art in music library or Xbox Music!

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A:Sapnning Disks in W7 / W8 - good for Music libraries etc

Spanning a bunch of disks has a serious side-effect, however. Let's say you have 6 disks spanned, and you have no more room for disks, so you want to swap out one of the disks for a larger one.

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This is one of those scenarios where Storage Spaces starts to make a lot more sense.
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Why cant i see these files. Pleae look at attached screenshot

The Folder
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A:Music Libraries / Folders - Files not shown - WHY

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A:Cannot Access AVI, MP4 nor any Music from my Laptop's libraries et cetera

Hi and welcome to TSF that is one of 2 things either this What is jucheck.exe?
or a infection given your present situation I think the 2nd option is the more likely
please follow the instructions here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
and then make a new thread here Virus/Trojan/Spyware Help - Tech Support Forum
post all the info there not here and mention anything you cannot do
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A:Music Library And Mp3 Player

Here are my thoughts about this:No#1. Let today be today. If your music is .mp3, then keep it that way. Don't get tricked into the hype of what tomorrow may be like. You may not see tomorrow. Just keep doing as you're doing, and forget about the Jones'No#2. No one knows what tomorrow may bring, and since music isn't important as to being prepared for tomorrow, I wouldn't even think about it. If you need more room to store your files, then invest into another hard drive, and dedicate it to just your music.Your bitrate quality will really get disturbed if you went to a very low bitate, compared to it's original format/bitrate. And again, if your music sounds good to you, and you like it, leave it be. Don't go making projects out of things you really don't want to be wasting your time on. And yes, I know, the higher the bitrate, the larger the file size. It's your move now... so what are you going to do? I say just get more hard drive/storage space, and you'll nip it in the bud..wma formats, I always convert them to .mp3.Windows Media Player? If you're gonna use it (I see no reason why you would), just be aware that by default it is set to protect your music you rip using it. What that means is that your music is protected and it's virtually held hostage on your computer. Burning it from there won't work either. So, if you're going to use WMP, make sure you uncheck the Protect My Files checkbox. Even still, I'll never trust WMP with my music.Also, there is no reason to try to keep up with the ever growing of music softwares, just to listen to your music. If you use a program that plays your music, and it plays very well, then leave well enough alone. Alot of programs are designed to trick you, (like Windows Media Player), and they will DRM protect your music, and block you from transferring your music from your computer to disc, or where ever else you may want to put your music. Soon, you'll be posting here stating, your music all of a sudden doesn't play, you can't burn anything, your burner doesn't work, the programs you've used before all of a sudden don't work, you can play one file type, and not the other..... and the list goes on and on.Take this advice from someone that knows these computers and will inform you of what you should know about them. Trying to keep up with the Jones' and using the wrong softwares at the same time will get your computer slammed with problems.
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A:Xbox Music Library

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A:Managing my music library, help!

Hey, if you bring up your iTunes and click on the advanced menu, then choose Consolidate Library, this will copy your files into your designated itunes folder under the directory artist/album. Also the files will be copied and not moved, so after you bring order to the chaos so to speak, you can delete your originals. And iTunes will recognise the change in directory so you wont have to re-add your library!
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A:Music Library Nightmares

sorry, meant with some kind of program as too lazy to do it all manually
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Paul aka Maui Cat
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I am having a problem where no matter what I do, Windows Media Player 12 gives me a "there are no items in your music library"! there is no option to add anything anywhere! when I google the message, it tell me to go to "organize<manage libraries<music" the first 4 results in Google says to do that, the rest of Google is just spam.
the problem is when I go to organize<manage libraries<music, nothing happens! I need to sync music to my Sansa Fuse+ but cannot because of this problem! please help!
EDIT: I want to also mention that the "library" link/tab is grayed out in WMP12. deleting the appdata did not help! other than that Google full of spam

A:wmp12 "there are no items in your music library"

The "library" is not even a real's just a virtual location that doesn't have any content unless someone chooses to place "files" there by having them imported to that location.  In reality...all that happens (IMO) is that a pointer/shortcut is placed there which points to the real file location and allows it to be accessed/played.
I don't even use it on my Win 7 install, preferring to use other players (which do the same thing as WMP without all the unnecessary trash).
If WMP doesn't give you the option to "import" files into the library...try another player and sync your files with it.
To find the real locations of your music can use a tool like Everything Search Engine - and use the generic file extension (e.g. *.mp3) to find all .mp3 files.
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hey guys, i have recently been given a laptop, i removed vista and did a clean install of windows 7 ultimate. since then i have made a 30gb partition on the hard drive and have installed windows 8 as a dual boot. i would like to be able to use my music library from the music app within windows 8, is there any way to link the music to the partition so windows 8 can read it from windows 7? (i wasnt sure if this should be eight forums or seven, I have an account here so i decided here.)

thanksw in advance

A:Music library partition links?

If you use Windows Media Player in Windows 7, you can tell it to look for music in a certain location.
Organize-Manage Libraries-Music-Add, and then select the location where your music is.
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Hi all I'm hoping someone can help me out with this one Got a new PC and I'm having some trouble with iTunes finding my music library Both machines were are running Windows XP well the old machine was running home edition new one is running Pro not that it probably matters and the latest version of iTunes I followed the steps on the Apple website for transferring the music and library http support apple com kb HT viewlocale en US the only difference being I used a portable HDD rather than my iPod I've gone to library music iTunes new Transferring PC through this process before a couple of times when I've had Transferring iTunes music library to new PC to format my hard drive for whatever reason and I've never had an issue until now I copied the iTunes folder over the the My Music folder like normal so the library files should all be correct Install iTunes and sure enough my library shows up just like normal Only problem is iTunes can't seem to locate the mp files themselves properly anymore Here's what I think is happening On my old PC the iTunes library files were stored in My Documents My Music like normal however due to lack of hard drive space I stored the actual mp files on a different hard drive in the machine in this case d mp This worked fine when I formatted that machine because iTunes was still pointed to the same hard drive for the music files as nothing changed on that hard drive when I formatted the primary drive with Windows on it In this case I've moved all the mp s to the default iTunes directory My Documents My Music iTunes iTunes Music since I don't have the hard drive space restraints I was dealing with before I confirmed that iTunes is pointing to the proper directory under Edit Preferences Advanced settings however every time I click on a song it's telling me it can't find the mp file and is asking me to locate it manually As far as I can see there's no way to do this easily without selecting one song at a time and locating the file for it I don't have the time or patience to go through my entire library and manually find all the files so is there an easier way to do this I was thinking if I delete my old library it may even be easier to re-add all the songs to a new one because at least that way I could select entire folders rather than one song at a time Any help you can provide is greatly appreciated Thanks

A:Transferring iTunes music library to new PC

Delete your iTunes Library.itl and iTunes Music Library.xml from the computer with the problem and then re-add the music. They are normally stored in the My Music\iTunes folder but I don't know where they would be stored on your machine. It sounds like you copied the library files over from the computer with all your music on the C drive so the new computer will look for the files on the C drive. The only way to stop this is to delete the library and have it re-find the songs.
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yea I am trying to make a list of my music library which is setup so that 1 folder=1 album so I am trying to take these 500 folders or whatever and somehow copy just the name of it to something like word, or excel or I can make a list of them to send to other people, print or whatever...I tried to copy and paste them to word, excel, wordpad, notepad, and I just tried to click and drag them to those programs but no luck...and yes I realize I could type them all out but that's a little too much like work... here's an example of how I have this all set up

A:Making a list of my music library help

From a command prompt go to the directory where all these folders exist.
Type: dir > list.txt
the list.txt file should have all the directory names for you. It'll also have couple of extra lines you might want to remove for current directory and parent directory.
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I m looking for a way to catalogue all my music cds What I need is a program that will look up the album so I don t have to type anything be able to organize it and add the album art to my music folder I also want to be able to load my mp player a recent birthday gift from my music collection I m not interested in a radio function or purchasing music downloads Anyone have any suggestions besides Music Match Application Library for Need Music Recommendation which I presently use the basic version Music Match was recently purchased by Yahoo and from what I hear it s a real downgrade Also I prefer if it were free shareware Anyway any suggestions would be appreciated There is one player that I ve found but as I m not technical I don t understand half the bells and whistles If anyone would know if this would suit my situation you can read about it here - Need Recommendation for Music Library Application http downloads zdnet com download aspx docid Also what is winamp I know it has something to do with MP players but is it also a library If it has radio can I get am stations too I like talk radio but don t always have time to listen to it I would love to be able to upload programs to listen at my convenience Thanks for any info P S This is for my Laptop which has XP OS nbsp

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I am trying to use the Xbox music application on my PC to be ablet o get access to my music on my windows phone.

Windows is run off of my SSD (C:\) and my music library is on one of my other drives (E:\). I have added the folder that contains my music to the Xbox app, but it still tells me that "Its Lonely" and I should add some music. I have also changed the "Music" folder to default to my E: drive
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Just got my new HP dv us with Vista Home Premium Never tried media center before I have always been an iTunes fan when it comes to my music library about gigs worth Thought I d give the Media Center a try since I never Center music library Media and used it Media Center and music library before When viewing my music in the media center music library a lot of the album art is not displayed and a lot of my albums have some of their tracks split like they are part of separate albums I am assuming this has something to do with some of the tags maybe I use Mp tag to edit the tags on all my music then when importing to iTunes I use iTunes to edit some of the other least populat tags composers etc A lot of my album art I use iTunes to quot find quot the album artwork when importing When iTunes does this does it add the artwork to the tags or is it just for iTunes purposes which might explain some of the missing artwork on media center Also if I want to update or change my tags for any reason after media center has added it to it s library how can I get media center to quot update quot particular music and albums to reflect the changes OK to sum up What is the easiest way to get my missing album artwork to display in media center How can get my quot stray quot tracks back in their original albums so they won t show as a whole separate album How do I quot update quot my media center library if I make changes THANKS nbsp

A:Media Center and music library

One feature I like with WMP (Windows Media Player) and Windows Media Center is that they have the options to automatically search online and replace incorrect information with your songs, artists, etc. at the same time finding missing information (ie: album cover) however this feature has to be turned on. Go through your preferences and see if you would like this and then turn it on.
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Im having a problem with Windows 7 RC1. I have all my music on an external drive that i keep plugged into my computer. i added the music folder on my external to the music library in windows 7. whenever i open windows media player it always has to reload my music, which takes a few minutes. Im wondering if there is a way to make it not have to reload the music and just remember where it is.

A:Windows 7 not saving my music library

**** it im using iTunes
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My brother just downloaded a bunch of mp3s into my Music folder in my new laptop. I recently bought a 5.5 gen Video iPod and decided to include all these new songs in it. By dragging and dropping them into the iTunes library, they all went in.

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I have checked the properties in these files and they are the same as others in the Library, why are they not going thru?


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No one has been able to describe this and trying to find a fix on the internet is proving to be impossible at least through Google Basically music to library randomly seems skip I m playing music and all of a sudden it stops I click the player and it s not responding for a few seconds and then goes to a new song If I happen to have it on top of all the other windows I see music library seems to skip randomly the media player cycling through a bunch of songs and music library seems to skip randomly then it starts playing one I say media player becuase I have tried WMP VLC Songbird and WinAmp but they all do the same thing edit I can go back and play through the song it just skipped through just fine So if Metallica - Enter Sandman skips and I go back to play the song it plays through just fine end edit This is completely random however I have noticed it tends to happen more after mins- hour of being asleep shut down a while Then it s even more random to the point where I may not even have the problem It seems to be doing it more often now though so I m getting worried more annoyed I thought maybe it was my hard drive cause it s happened a couple times while watching anime the video just stops and goes to the beginning This has only happened within the last weeks though So I switched to my library on an external hard drive but it still happens on there So then I tried installing songbird on my nd hard drive and playing it on there Maybe my main hard drive is going I was thinking Nope mins later it does it a couple of times music library seems to skip randomly I did build this computer in late July however it still happened on my old build So that s why I tested the hard drives since they are the only things that are the same It s also just the music I tested with a YouTube video playing and a video on my main hard drive Songbird at the time on the nd hard drive skipped but the audio was still playing on both the YouTube and VLC Anyone got any ideas At the moment I am testing a video on the nd hard drive as well as audio playing seeing if they both go out which would I think point to the nd hard drive But that seems odd that both my nd hard drive and external would do the same thing I also disabled enhancements as that seems to be a popular thing in search results Thanks for any and all help nbsp

A:music library seems to skip randomly

Enhancements disabled did not work.

I had a video on the 2nd hard drive playing as well as the audio. When it happened, both VLC and WMP failed. However, it finally logged an application error in the Event Viewer with this error for VLC (it force closed basically):

Faulting application name: vlc.exe, version:, time stamp: 0x4c76f9fe
Faulting module name: libmkv_plugin.dll, version:, time stamp: 0x4c76fa06
Exception code: 0x40000015
Fault offset: 0x000819f1
Faulting process id: 0x10a8
Faulting application start time: 0x01cb51608816eb05
Faulting application path: C:\Program Files (x86)\VideoLAN\VLC\vlc.exe
Faulting module path: C:\Program Files (x86)\VideoLAN\VLC\plugins\libmkv_plugin.dll
Report Id: 32b9ba7a-bd5a-11df-80dc-6cf049ec5d74

Google searching for the error code hasn't really given me anything useful...

Also I've noticed the last few times (can't recall before then) that my keyboard went unlit. It's a Razar Larycosa so it has back lights.
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I want a good program, that I can organize all my CD's (that are in mp3 format).

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I got a ZUNE MP3 player as a gift and I installed the software to download music. Something I am wondering is if the ZUNE software installed in my PC takes control of all the music I have already stored. Some of this music I got as an-mail attachment and now since I got this ZUNE software it seems i can not use it anymore lets say to burn a cd. Can someone explain me why ? Is Zune always to be in control of my music library in Windows Media Player or other players like REAL ?

Thank you for your insights,

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just want to listen to my music library without any commercials or issues

A:i want to listen to my library of music unempeded

Hi, you haven't mentioned what phone you are using or the OS.
On my Lumia 930 running Win10 mobile, I use the 'Groove Music' app, then go to 'Songs' and 'Shuffle all'.
This then plays my music library (without commercials or issues).
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
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OK I think I have a new problem.
I couldn’t add new music to my library and tried the direction on this site to move/delete WMP database files.
This works fine and I could then add more music …
problem solved but only temporariliy.
Once MP11 rebuilt my library, the problem returned.
So every time I want to add new music, I have to dump the old library database files and rebuild.
This is a problem as it takes three days to rebuild as I have a large music libary.
Any Ideas? Could it be because my library is too big?
Any advice is appreciated.


A:WMP11 - Music Library Problem

WMP is an OK media player, but the music database just doesn't work that well.

For a large music collection you should try MediaMonkey, a freeware all-in-one music organizer.
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I deleted music files out of my Music folder in explorer...Then open windows media player and the music files were still there. I then tried to delete them from my media player and then get a warning that media player can not find files. and it will not give me an option to delete.....What to do next? I am running windows 7 and windows media player 12.0.7601.17514
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU P6200 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 3892 Mb
Graphics Card: Intel(R) HD Graphics, 1722 Mb
Hard Drives: C: Total - 183295 MB, Free - 135143 MB; D: Total - 273060 MB, Free - 272952 MB;
Motherboard: SAMSUNG ELECTRONICS CO., LTD., R530/R730/R540
Antivirus: AVG Internet Security 2012, Updated and Enabled

A:Corrupted library music files

Delete the WMP database and rebuild it:
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Windows 8 metro Music app just does not display my music.

As you can see, my music folder is included in the music library:
but yet the Music app only recognizes two songs out of 1000+ that I own
Windows media player, the desktop app, is working fine.
I've tried to restart the metro app several times, in vain.
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I'm running Windows 10 (upgraded) on a HP Pavilion 23

I have some file in my music library which are incorrectly labeled (Wrong artist or wrong album etc) and I am not able to edit the information, only re-name the song.

On the "home" tab the edit option is there, but not accessible.

If I choose Properties>details>Remove Properties and Personal Information>Remove the Following...
I can click to remove the bad info, but it does not apply it to the file. (the info remains attached)

Is the only way to fix this re-ripping/ downloading the file?

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I'm having a small cosmetic issue with my library.

I'm attaching a snapshot that illustrates my issue the best way.

My Music folder has some field where it shoes C:\Users\Robert Norgren and that's what I'd like the hide. The section is not present for other libraries (Pictures/Videos/Documents).

Thanks! ( :

A:Library/My Music shows location path

Hello Robert,

I'm not sure of the language translation, but see if clicking on View (menu bar), Group by, and (none) will get rid of it for you.

Hope this helps,
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A friend asked me to help out what I thought was a bit of a "silly" request when I came across an error I've never seen and can't seem to get around. In MM, I try to delete certain selections from his library (and I've tried several different selections) and I get the error:

"ERROR: Database fetch (mim:database:Track: <a very long bunch of letters and #'s>) = FAILED"

I haven't tried to delete the entire library b/c he wants to keep at least half of what he's got.

Anyone? Help!

Thanks much,


A:Can't Delete Selections from Music Match Library

What version of MM and does he have MM Plus? The first thing I would try is to rebuild the database. The only things that he'll lose are:

Play Count
Date Last Played
Date Last Modified
Date Added to Library
Date Last Burned
Last Burned To

Custom 1
Custom 2
Custom 3

Everything else will be rebuilt from the tags.
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Hello and thank you for reading,

I have a large digital music collection of about 5,000 songs. I just recently switched from a Windows Computer to a Mac. I transfered the files to the Mac and converted them to AAC - which promptly lost approximately 1,500 songs (I still have the Windows backups).

The library has become quite cumbersome to keep organized. iTunes does not provide an adequately easy interface to manage large amounts of somewhat unorganized files and I am looking for something more powerful.

A quick search online showed me several programs for Windows, but I wasn't able to find anything for Mac OS X. Does anybody have any suggestions for how I might organize this library?


A:Managing a large Digital Music Library

Go back to the PC?
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i none of my music will play in windows media player. my audio files are mp3 and wma.

anyone else have any problems like this???

the music will show up in my library but it wont play. it plays with winamp but not wmp

A:windows media player and my music library

Hi TwoTabs, welcome to the forums, install this codecs and will play almost anything. - Windows 8 Codecs - WMP12 Codecs
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Alright iPod library download - Music Solved: I ve Solved: iPod - Music library download been putting this off for at least a month because I m dreading the whole process I ve got a GB mini and when I connect it to my computer an error message pops up I ve figured out that I have to restore my iPod and update it which will erase ALL the music from it Not so bad right Except for the fact that I have less than half of my songs on my computer To make the computer run more efficently I delete old songs that I don t listen to frequently The iPod runs fine but I can t upload any songs on it until I can fix the problem I ve heard of several different hacks to take music off an iPod but I need something free Any reccomentdations I tried doing one using WinAmp but it seems that WinAmp didn t download correctly and it wouldn t install I ll be happy to try again if that s the only way Thanks nbsp

A:Solved: iPod - Music library download

I've only just recently purchased my first iPod (a nano) and in crawling around the web I've managed to find a pretty good site for helping with my "iQuestions". Here's a link to an article on it for retrieving songs off an iPod, hope it helps some.
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Hi all,

Winamp's being... temperamental, to say the least.
I have a music library of ~2000 songs which I want to get it to sync to my MP3 player. It recognizes that my player is connected to my PC just fine, but when I tell it to sync all 2000 songs in one shot the program freezes and crashes.
I really do NOT want to have to sit at my PC for hours and sync my music library 50 songs at a time. Is there a workaround for this problem or am I just going to have to bite the bullet?



EDIT: Mods, please delete this thread, I reposted it in "Misc. Software". Thanks.
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In the default libraries there is a corresponding public folder of each library e.g. Documents/public documents, Pictures/public pictures etc...

But the only library showing the public folder is the music library. Why is this and how can I make it not show without removing the public music folder?


A:Music Library showing public folder as well?

underneath where it says music library (the title of the folder) it says 'includes 2 locations'. click that and then remove the public folder from there.
The public folder will still exist, it just wont be included in the music library.
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A:Windows 8 Music App Media Library frustrations!

This is not an audio problem (this forum section) but more a customization issue.

I'm using my Win 7 system right now and I see C:\Users\myname\Music as one location. Also C:\Users\Public\Music as another. Look in those locations.
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I have all of my players set to stream media over the internet and locally When I first start up WMP and click on my office computer's library all of my music shows up I have around problem Music Strange with Library shared gigs of music I can play one song fine However when I click the Artist's tab again to get back Strange problem with shared Music Library to my music everything has changed to quot unknown artist quot and I cannot access my music If I refresh the library the only music that shows up are my artists that start with a or the letter a I have this same problem on my two computers that are locally shared on my network as well as my laptop which is sharing remotely Has anyone ever experienced this problem before If so is there a work around The reason I am using the shared library under other libraries instead of using each players internal library of the shared music library is because my Office computer where all of my music is stored has been edited to reflect all of the correct information artist album song genre etc I would rather not spend hours on each computers WMP editing all of this information to match my office computer's WMP I have also tried metadatabackup to try and make each player's data the same but it doesn't work on shared network players unfortunately Thanks Dan

A:Strange problem with shared Music Library

check this THREAD

feel free to ask
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I've noticed that the music library always shows folders (not files) first when ordering by date (created/modified). In Vista, files can be shown first, which I prefer since I can see my most recent music files. So my question is... is it possible to change this, to display files and then folders (as in Vista)?
Thanks in advance.

Update: it happens in all the libraries, not only in the music one. However in the computer explorer it doesn't, I mean, files appear in the first place.

A:display files before folders in the music library

Hello antoniomc, welcome to Seven Forums!

I haven't experimented with Libraries much so here's the link to the Libraries tutorials until someone can answer your question.

Tutorials - Windows 7 Forums
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It is not a major problem, just an annoying one. My music library is on my D drive. Media player searches, finds and loads all of my music without any problem. Every time i boot my laptop and open media player, the music is gone and media player has to search the whole computer for all my music files again. It finds them without any problem, but i do not have access to my whole library for an hour on every boot up. Is this normal for windows 7. Did i do something wrong setting up my library and is their a fix for this?


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I am trying to delete some music in the library but explorer just freezes up and takes up 90% of my cpu while doing this

the green bar never finishes

and the files never get deleted
after I end explorer from the task manager, dllhost.exe takes up 25% of my cpu also
even just opening the music library takes up a lot of cpu and I was wondering what this was and how can I delete these files
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As an example, The Itunes directory is in My Music. My Music is in a Music library, so the file details in explorer include album, #, etc. Within Itunes is the Apps directory and other data where "album name" doesn't make sense. I want it to display as a non-music directory. There doesn't seem to be any way to set the default columns displayed in a directory within a Music Library without changing how all the directories are displayed. Nor does there seem to be a way to remove a Music Library sub-directory from being considered as a Music Library member.

A:Can I set explorer columns for data directory within music library

Hello EasilyConfused, and welcome to Seven Forums.

From within the Music library, you can change, add, and remove any columns you like.Windows Explorer Columns - Add or Remove
The tutorial below can help show you how to remove folders that you no longer want to be included in the say Music library.Library - Remove a Included Folder
Hope this helps,
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A:Media player has to search for music library on every boot up

closing duplicate, please respond at


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Hey guys,

I have playlists setup so that my various MP3 devices can sync with different music.

In the future, I would like to be able to drag a music file (from a windows folder) directly into a certain playlist, AND have it go into the main library, all it once. Is this possible?

Right now, if I try to drag a song into a playlist, it will not let me. The only way I can do it now is by dragging the song into the main library, finding it, and then putting it in the playlist from within the library.

As you may guess, this is quite troublesome if I have many artists I am dragging into the library since I must go through find each one, and then drag. Thanks!

A:Is there a way to drag music files directly to a WMP playlist (and the library)?

You could drag all of your music files into the library one time and leave them there. Then select songs from the library to put into the playlist.
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i have an issues with my library file

my library its looking like this and i cant open it !!!!

and there is no " users " folder in the c:

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A:Documents Library in Windows 7 no longer working ( Music + pictures +

If this just started in the last few days, do a System Restore to a date before you had the problem.
System Restore
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hi i was wondering what would be the best way to do this?
what software should i use? is there any quick way?


A:Convert 1700 song aac music library to quality sounding mp3?

Try using Foobar2000 for any mass changes. It's a great audio tool and we've even started a guide here on Techspot. Check it out here:
It's just getting started but I'm sure it'll be growing soon.
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Hi everyone

I dont use libraries and dont like the way that you cant have indivual folder views with them. So when I click on the start menu and have the links for 'music, pictures, video etc' i would like it to link straight to the root folder and not to the library

Does anyone know how to do this?

A:My music etc. in start menu, link to root forlder, not library?

If you right click on the Library
Then go to properties. You can click on the original host folder and delete it and then add your own by clicking on include a folder
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A:Sharing folders and libraries does not work

Check the services listed here: Win 7 machines not visible to XP machines within same network

You may also need NTFS permissions (security tab) to reach shares from another PC (depends on where the shares are located).
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This is my first post. I just installed Windows 7 and one thing is really annoying me. How do I shut off the feature that asks me to take ownership of every individual folder in my music files from my external drive before I can open them and add them to my media player library? I just want to add them the way I used to in XP or better yet just drag and drop the main folder into media player.

A:How do I add music files from external drive to media player library using windows 7?

This information should do the trick.You will basically take possession of the entire drive all at once instead of files\folders on at a time.I realize it says XP in the title but it should work for Win7 too.
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I installed Windows 7 Ultimate 64-bit and I applied, in Safe Mode, the document to move the locations of user data of all users and public directories in another partition of the same disk.

I noticed, however, that the save function of the default libraries to these "new" locations not working. Why?



A:Save function of the default libraries not work

Hello Balubeto,

Does the new location show up in the library? If not be sure to include that new folder location in the library.

You might also check to make sure that the new location is selected as the default Save folder for the library as well.

Library - Set Save Folder

Hope this helps,
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After 7 months, I still cannot keep them erased. They keep springing back up no matter what I do! I've created all my own symlinks to my D:\ drive & I'm happy with those. Although, in order to make my plain old "Music" folder work, I have to rename it "Muzik," or else the system refuses to create a symlink, instead regenerating the library "My Music," located on C:\.

Isn't there something in the registry that can STOP them from regenerating???

I am so angry about this!

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Any ideas?

Thanks in advance.

A:Windows Media Player (version 11.2.6001.7000) won't import music to library.

Are all your files from iTunes? If so they may all be in the .m4a format which is incompatible with media player.
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Thank you for your very quick response in my past problems and I have now a new problem. On my windows 7 I'm having toruble choosing a file from the libraries. For example, If I need to open a file with Notepad++, the file chooser appears, but when I try to click on one of the libraries folder, it doesn't work.

Here is a screenshot:
As you can see, I clicked "Documentos" library, but It doesn't open nothing

Thank you for your help

A:Windows 7 libraries don't work in a file chooser dialog

Double click on e.g. Documents (as you show). That will show up the documents folder(s)/ As you can see in my example, I have 2 Documents libraries (one is on a different diak) and the system would not know which one to open. And as you can see in my example, after double click they both showed up.
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I'm still a little unclear on exactly how I managed to accomplish this feat Just did a clean install of Pro and was relocating my User lt directory gt s to their respective drives as I have done numerous times with I had just pointed Music 2nd now is library a "Music" library "Download" to the drive where my GB collection resides My next "Download" library is now a 2nd "Music" library quot move quot was with Downloads As I started the process I remember seeing an extra message about moving all the files to the new location It was going on am so I just accepted it Next thing I knew I had two quot Music quot directories One has the usual blue musical note while the other has a blue downward pointing arrow most often reserved for Downloads However if I delete a file in one it is deleted in both directories Quite depressing all in all My attempts to restore it to its original state have failed I have seen several similar posts at this and other forum s but none are exactly like what I have done I don't know if I could try running a repair or if I'm either just going to have to live with this or reinstall the whole shooting match So I'm hoping someone can help me un-fubar my directory Thanks MD

A:"Download" library is now a 2nd "Music" library

User Folders - Restore Default Location - Windows 7 Help Forums I've done a similar error in the past. I just restored the default locations, and unchecked the box asking to move the files. Then cleaned up the folder contents, and moved them again.
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A:iTunes Library Sharing at work

more than likely a firewall issue, i would suggest disabling that for troubleshooting purposes.
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Referencing this earlier forum posting and answer:

I followed the same steps as directed and was able to successfully restore my entire music library, which is great! However, all my Playlists are now empty. Did I permanently lose them? I find it hard to believe that they are not mapped somehow and even if the files moved locations that I would lose all the data contained in them.

I have a complete back-up on another drive. How can I move the backed up Playlists over to my main iTunes account? Thank you for any assistance you can provide me to remedy this very frustrating and time consuming problem.
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I use a Lenovo y to virus to to scans pick... my get when virus computer seems HDD it and library copy a I import iTunes, music crippling my but My laptop on Windows -bit Currently my computer is not infected because I reinstalled the OS from backup discs but I d like to figure out what is wrong with the files or which ones are infected instead of losing my whole library When I just copy the files mostly mp s with some mp s and My computer seems to get a crippling virus when I copy my music library to my HDD and import it to iTunes, but virus scans pick... flacs from my iPod classic or external HDD to my computer my computer runs fine But when I import them into iTunes or another media player my computer starts to occasionally lock up and become unresponsive This becomes worse over time until the computer can t be used in anything but safe mode and I My computer seems to get a crippling virus when I copy my music library to my HDD and import it to iTunes, but virus scans pick... have to restore from my backup discs I ve run My computer seems to get a crippling virus when I copy my music library to my HDD and import it to iTunes, but virus scans pick... Microsoft Security Essentials Malwarebytes and boot-time Avast scans on my computer and these files and none of them pick up anything Does anyone know what the problem is and if I can resolve it without losing all my files
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Its empty, but right clicking and viewing properties shows it has 3 files and 4 folders, and is 400 bytes in size. It was created during the OSs install date, and is shared.

What is the purpose of this folder? I have hidden files to be showed enabled.

A:"Local Disk" folder in Music Library

That folder does not belong there. It must have gootten in there with an erroneous manipulation.
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i have this problem.

When I click on the links for "Documents", "Pictures" & "Music" nothing happens (see pic 1)

I also noticed something strange when navigating to the libraries folder through explorer. 4 blank files....(pic2)

How can i Fix this problem please

Thanks so much

A:Library links in Start menu do not work

Perhaps this problem is manifested because of the third-party theme you have installed and enabled. Revert to the default theme and see if the problem persists.
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Hello All,

I really hope someone can help me with this highly irritating problem.

I have vista home premium. In the regular Windows Media player I have all the proper cd covers. In the Media Center, Music Library, MANY of the cd covers are replaced with "Upgrade to Plus" graphics from musicmatch. I uninstalled musicmatch, but of course the problem didn't go away.. plus there were still folders (now deleted) left behind and a bunch of registry entries (not deleted, but nothing obviously related to my problem) still there.

Please, can someone help me get rid of this musicmatch virus. MusicMatch doesn't offer any support unless you buy the Plus version, which is disgraceful.

Thank You.

A:"Upgrade to Plus" icons in my VMC music library

If the "Upgrade to Plus" is in the mp3 tags, then you're going to have to use WMP to find the right album art and update the tags.

Here's an uninstall guide from MM tech support:

The following steps will take you through a very thorough uninstall and reinstall of Musicmatch Jukebox:

Step 1: Make sure all Musicmatch applications are shut down.
- Close Musicmatch Jukebox.
- Open the Task Manager (use the CTRL+SHIFT+ESCAPE key-combination on your keyboard.)
- Click the "Processes" tab.
- Click the "Image Name" column title to sort the list alphabetically.

If any of the following applications appear in the list, highlight the application then click the "End Process" button:


Note: Ending a process may take several seconds. You may see a message
indicating that the application is not responding during this time. This
is normal. Simply click the "End Now" button if you see this message.

- Exit the Task Manager.

Step 2: Uninstall Musicmatch Jukebox using Add/Remove Programs
- Click the Start button on the Windows taskbar.
- Click "Control Panel".
- Click "Add or Remove Programs".
- Select "Musicmatch Jukebox".
- Click the "Change/Remove" button.
- Select "Yes" if you are asked to verify that you want to remove any shared files.
- Reboot your PC.

Step 3: Remove any leftover files that were not automatically removed during uninstall.
- Delete any remaining Musicmatch Jukebox shortcuts from your desktop
- Close any applications that are currently running on your system.
This includes any system tray applications (next to the clock on the Taskbar.)
- Right-click on the Start button.
- Click "Explore".
- Navigate to the folder where Musicmatch was installed:

Example: C:\Program Files\

- Locate the "Musicmatch" directory, highlight it and press the delete key on your keyboard.
- Confirm that you want to delete it.
- Navigate to the Windows Temp directory

Example: C:\Documents and Settings\user\Local Settings\Temp

- Delete the files and folders in the Temp directory. Note: Any files that are in use will not be deleted.
- Navigate to the application data folder on your hard drive:

Example: C:\Documents and Settings\user\Local Settings\Application Data\

- Locate the "Musicmatch" directory, highlight it and press the delete key on your keyboard.
- Confirm that you want to delete it.

Note: Replace "user" with your Windows account name. The Local Settings folder is a system folder and may be hidden. To unhide system folders
follow the instructions at the following URL:

Step 4: Remove leftover registry entries that were not automatically removed during uninstall.
- Click the Start button.
- Click "Run"
- In the "Open" field type: regedit
- Click OK.

The Windows Registry editor should now be open. IT IS VERY IMPORTANT THAT YOU FOLLOW THE NEXT STEPS EXACTLY!

- In the left window pane you will see six main folders.
- Click the + next to the "HKEY_LOCAL_MACHINE" folder.
- Click the + next to the "Software" subfolder.
- You will see a list of folders in alphabetical order. If a "Musicmatch" folder exists, highlight it then press the delete key on your keyboard.
- Click "Yes" when you are asked to verify that you want to delete the folder.
- Close the Windows registry editor.

- Restart your computer.

Step 5: Reinstall the Musicmatch Jukebox.
- Please download the setup file from the following URL:

To ensure a successful installation, please save the file to your desktop before running the installation. If the installation is
successful, please be certain to restart... Read more
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I have not been able to get WIN7 to open these, although XP did. I would like to keep my WIN7 desktop looking similar to my XP desktops.

Thanks for any help.

A:How do I open XP icon libraries which have libraries within them

What do you mean by 'open'? Open the icons for editing? Open the C:\Icons folder? Something else?

(just to clarify)
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A:Windows Media Player - Library and Search no longer work

Hi Bantha
Here is and article you might be interested in.,2000048590,20268189,00.htm From what I understand version 9 is very hard to uninstall. If you absolutely have to have a Microsoft product and you do find a way to uninstall version 9 then go back to 8.0.
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Howdy, my name is Hoov, and I will be helping you with your dilemma. I appologize for the delay in getting you help.Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread. Here is what I am asking you to do during the repair of your computer*Tell me everything that you have done, if anything, to try and fix this problem.*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it. *Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try. *Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.Now onto trying to fix your computer.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform FULL Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply and exit MBAM.Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes... Read more
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A:Rebuild Windows Media Player Library - Why wont my batch file work?

Originally Posted by tom982

set WMPDIR=%USERPROFILE%\AppData\Local\Microsoft\Media Player


You need to enclose the: -

%USERPROFILE%\AppData\Local\Microsoft\Media Player in "" (Quotes) for it to work. OK?

set WMPDIR="%USERPROFILE%\AppData\Local\Microsoft\Media Player"
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A:music files do not work

see this article about GZip

hopefully that's it
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Hello All,

I have Vista Ultimate x64

I have a really old ipod I don't know what generation it is but trust me its old.

On the START menu I redirected Music to my external harddrive because thats where my music is.

So I changed it from c:/ something... to my external drives music folder e:/music

Something happened and my external drive changed to f:/ from e:/

Now the Link to Music does not work and if you see the attachment you will see what I see.

I tried everything I could to fix this but it won't. Please someone help! I am ready to reinstall vista if I can't fix this.

A:Music Folder does not work

Hello psk123, and welcome to Vista Forums.

You will just need to change the location again to have it point to the current drive letter F:\ now location instead. Using Option Two in this tutorial, you can do this to the Music (My Music) folder in the registry.

Personal User Folder - Restore Missing Folder

Hope this helps,
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A:Streaming Music won't work

Why am I always ignored on this site? I just want help on stuff. Please answer my question!
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I ran the trouble shooter in the Device Manager, which says the drive is working properly.

Please help.

A:I Need Music Now! CD Player Won't Work

Hi infosearcher, and welcome to TSG.

infosearcher said:

I ran the trouble shooter in the Device Manager, which says the drive is working properly.Click to expand...

It may only be reporting that the drivers and connection to the drive are working correctly. There could be an internal mechanical or electronics failure in the the dive itself.

If you put in a known good data CD, can you browse it in Windows Explorer and open any files?
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