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Outlook 2010: Protect folders or email from deleting

Q: Outlook 2010: Protect folders or email from deleting


I am wondering if we can protect a given folder (sent, inbox,..customized folder) in outlook 2010 to avoid an accidental deleting?

I looked in the outlook settings but nothing figures in there!

And idea?


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A: Outlook 2010: Protect folders or email from deleting

Quote: Originally Posted by sevener


I am wondering if we can protect a given folder (sent, inbox,..customized folder) in outlook 2010 to avoid an accidental deleting?

I looked in the outlook settings but nothing figures in there!

And idea?


It is hard to " accidentally " delete an e-mail. It takes at least 2 clicks to delete an e-mail.
Even then, you can still retrieve it in Deleted Items folder.
That should be more than enough to safe-guard accidental delete.

Anyway, I don't believe there is such as option that you are asking for. But then, I could be wrong.
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Hi all,

I need to automatically forward an email onto another account (using a rule), however, i need this to strip out the body of the email and only leave the subject and the attachment.

Im guessing i need to do this in VBA as a script on the rule, however, Ive tried a few (basic) options but cant master anything that remotly works.

Are you able to assist?

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Hi guys,

Sorry if this has been answered before, I did have a search.

I've just upgraded to Windows 7 and have installed Office 2010 which I also had on Vista, in Vista however my email ***** was part of personal folders, but now they are separate, I'd like not to see a separate menu for ***** but instead have all my emails under the Personal Folders menu, any ideas?

A:Outlook 2010 - How do you merge personal folders to an email account?

Hello MzTearyuz

See if this link is of help.
Combine POP3 accounts in Outlook 2010 |

Where do I find?? | HowTo-Outlook
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I have a situation where someone has 2 email addresses. One of them is now redundant and I have deleted it from the People section. However, when I am set to make a new email to that person and type the first letter of their name, in the pop up window (that you can click on) their old email address still appears.
How do I delete this from that list? Can find no way to do so.

A:Outlook Email - Deleting Wrong Email Entry when starting new email

In new email, start typing the address you want to remove. When you have enough characters for auto complete to show it (sometimes one letter is enough), use DOWN ARROW key on keyboard to select the address in question and press DEL key.

That's it.
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I know technically there is no way in Outlook to password protect folders. However, I was wondering if someone knew a workaround where folders within Outlook could be protected by a password?

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Good morning everyone So the other day something incredibly weird had occurred I was receiving email normally on my phone came into work logged in and began working on my trouble tickets I noted that when I went back to Outlook to view an email the email in particular was gone and then all were gone My folders and emails within randomly email? 2010 / Exchange inbox 2010 deleted Outlook them still remained the same I attempted to research what on Earth happened but I haven't been able to find anything specific to my issue I'm using Outlook connected to an Exchange server for work Outlook was setup as cached exchange mode but that has since been changed The emails also disappeared from my phone's inbox too it's as if everything was deleted and Exchange figured that's what it should be and synced everything that way Deleting my OST didn't resolve or resync anything I ran the scanpst tool on the ost file which reports errors but as I read the scanpst tool can't repair an OST and thus doesn't do anything Does Outlook have some sort of log that may explain what on Earth happened I can't find any error messages or any other reasons for what may have happened My view settings weren't changed nothing has changed on my end There is no spyware malware installed on the PC Outlook 2010 / Exchange 2010 randomly deleted inbox email? as far as I can tell No real issues in the Sync issues folder other than a Forms syncing issue which seems to be related to Exchange needing a patch but can otherwise be ignored I will give you any other information I possibly can just hoping that I can figure out what happened so this can be prevented in the future The email eventually began working normally but for a brief period of time whatever was in my unread folder once they were read they disappeared like the rest of the inbox Thanks

A:Outlook 2010 / Exchange 2010 randomly deleted inbox email?

Are you the only person using that Exchange server who has this issue? Check with the IT department to see if they can recover the emails in your mailbox from the server. It's possible they recently did some maintenance on the mail server that caused this issue. That fact that both Outlook and your phone are having this issue points to this being an Exchange server problem, as Outlook uses autodiscover and MAPI while your phone uses ActiveSync to connect to the server.
Do you have access to your email using Outlook Web Access? If so, log in and see if the emails are there. If not, it's definitely a server issue.
If your mail is still on the server, one thing you could try is re-enabling the cached Exchange mode, saving the change, and then restarting Outlook. The last thing to try is to delete the email account profile and recreate it. Make sure to get the proper settings from IT if you don't already have them -- although since you are using Exchange and autodiscover, that's usually just a case of entering your username and password when you recreate it.
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My sent messages in Outlook 2010, as well as some of my inbox folders are deleting after 30 days. I cannot find the messages either.

Recently migrated my data to new computer and upgraded from Office 2007 to Office 2010 and noticed this happened on September 1st. At that time I reinstalled my .pst file thinking it was corrupt. Now, I woke up this morning and the last 30 days are gone again. I have no way to get them back at this point.

I have tried advanced search and cannot find them either. I do not know if it just deleted everything???

I am scared to death as many of these are business emails and absolutely critical.

Can I get any help?


A:Messages in Outlook 2010 Deleting After 30 Days

You could check your AutoArchive settings to make sure they aren't getting archived.
File > Options > Advanced > AutoArchive Settings

Have you logged into Webmail for your accounts to see if messages are there, and check settings there?
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I've been experiencing a weird issue with Office 2010 v14.0.7173.5000 (32 bit).

Whenever I try to delete an email from my mailbox (which is stored on Exchange but cached locally to an OST file) Outlook crashes.

It generally happens on the second deletion of an email within a list - Outlook halts for a second and then crashes out, closing the application altogether.

No event logs are left by Outlook or Windows system itself.

Any help on the matter would be appreciated.

Thank you.
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I have multiple accounts in outlook 2010 and recently changed them from POP to IMAP so they synch. automatically with other devices. But I can't delete the original account (the primary account). What I would like to do is delete the original POP email primary account and its data files, designate another account as the primary and re-load the old primary as a new IMAP account with a new set of data files. Any ideas?
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I have outlook 2010 and it was set up automatically via IMAP to two separate accounts. These accounts also are set up to download to my iPad and iPhone. All of a sudden whenever I delete a message on the server it is deleted from outlook as well. (This include messages manually deleted from the server and automatically deleted from Trash folder on the server).

I have lost a ton of important emails....any ideas what I can do to fix this?

Thanks in advance.

A:Outlook 2010 Deleting Messages when they are Deleted from the Server

Does anyone know the answer to this question. I have the same problem and can't figure it out. Causing me to lose lots of emails.
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in outlook 2010, i understand one can use a gmail account without actually opening up the gmail account, that is he can run the account from outlook, does that mean one can delete messages also, just like a regular account.
when i try to delete a message, it deletes it from the inbox of that gmail account in outlook 2010, but under the gmail folder it updates itself, and downloads it again, even after i delete it from the gmail folder also.


A:deleting gmail emails from outlook 2010 folder

Hallo tapuz, you may have to sign into your gmail account and delete all your old messages.
From there select settings in the top RH corner
Then select Forwarding & pop/imap tab
In the pop download column go to option 2 and in the drop down box select delete gmails copy
Then select save changes.
This will stop gmail saving a copy once Outlook has downloaded it to your computer.
I hope this solves your problem, if not post back
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I have a user who can not delete any folders in Outlook Today mailbox. When he attempts to do so, he receives a runtime error and Outlook completely freezes up. He can delete the folder when running Outlook through Citrix, so I know it is something on the local machine. I have spent hours searching and the online forums, with no success. I have run Detect and Repair, reset the user's Outlook profile, all with no success.

He is running Office XP in Windows XP on a Dell Latitude D410. I appreciate any help you can give.
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Outlook 2003

In Tools/Address Book, I find that there are 3 contact folders in "Show names from:"
How do I delete the contact folders I dont want?

A:Solved: Deleting unwanted contact folders in Outlook

Hi Man

On the left side where your folders show, right click on the Contacts folders themselves,
Properties > Outlook Address Book tab
Uncheck: Show this folder as an e-mail Address Book
Apply, OK to save and close.

Open the Address Book, the Contacts folder should no longer appear.
It will also no longer appear when you click on the To: field in a new message.

Let us know if that works for you.
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We are running Exchange SP and our clients have Office Our Outlook profiles are created automatically by using Group Policy to set a registry key which points to a PRF file with all the Outlook settings Lately many of our users are reporting that their emails are getting stuck in the Outbox If you look Outbox; Corrupt 2010 Profile Email in Stuck Outlook Outlook at their Outlook profile they have two Exchange accounts listed You cannot delete either of them it gives a message that this is the default email account The immediate solution is to recreate the user's Outlook profile This allows the stuck email to send The real issue is that this keeps occurring Recreating the Outlook profile sometimes fixes the problem for a long time months maybe But other times the problem occurs the next day This is happening with users who have established Outlook profiles as well as new users logging into their Outlook 2010 Email Stuck in Outbox; Corrupt Outlook Profile PCs for Outlook 2010 Email Stuck in Outbox; Corrupt Outlook Profile the first time I've attached the code from our PRF Any Outlook 2010 Email Stuck in Outbox; Corrupt Outlook Profile help is appreciated as we have around active users and we're constantly chasing after this issue

A:Outlook 2010 Email Stuck in Outbox; Corrupt Outlook Profile

Couple steps you may apply...
1. Repair the offline file with a Microsoft utility called SCANOST.exe. I’ve seen this file reside in a number of different locations, mainly within Program Files. It might be best to search for it with Windows or Google Desktop. SCANPST.exe will also work, though you’ll have to go digging for your outlook.ost, which should be near c:\Documents and Settings\ %profile%\ Local Settings\ Application Data\ Microsoft\ Outlook\ outlook.ost. If your file is significant in size, you’ll save a lot of time with the repair operation by not creating a backup. Because if the repair finishes successfully and Outlook still bombs, you’ll need to.
2. Shutdown Outlook completely, including any runaway outlook.exe processes in the task manager. Open Mail in the Control Panel and before you delete your profile completely, write down the server settings! There’s no need to worry about backing up your mail as it’s stored on the Exchange server. (Essentially, you’re deleting that outlook.ost when you drop your mail profile.) Now, start Outlook and it will create a new profile, where you’ll configure the server with the information you wrote down previously.
If steps above don’t work or you need to get more variants of .pst restoration, visit... - multi functional user community where you may discuss methods and cases of .pst corruption Outlook Repair Toolbox - one of the accessible tools on the market, as a variant in case you can’t recover .pst file via ScanPST or manually solutions - a lot of tips for outlook;-corrupt-outlook-profile/
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How do I stop outlook 2010 folders being copied back into Gmail? I don't need them there and it just slows the whole thing doen. Thanks
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I have Outlook 2010 and Windows 7. If I Delete an item in Outlook it goes into Deleted in Outlook and gmail which is fine. However if I Shift Delete it does not go into Deleted but remains in All Mail in both gmail and Outlook and this seems incorrect.

Any thoughts?


A:Permanently deleting gmail items using Outlook 2010 Shift Delete

Why do you use Shift+Delete. I have never used it nor have I heard of it being used before. If Delete does what you want, just keep using it.
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Hi guys,

Sorry if this has been answered before, I did have a search.

I've just upgraded to Windows 7 and have installed Office 2010 which I also had on Vista, in Vista however my email ***** was part of personal folders, but now they are separate, I'd like not to see a separate menu for ***** but instead have all my emails under the Personal Folders menu, any ideas?
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I wish to tidy up organise my Outlook folders They are a legacy of past Office upgrades The following screenshots the second after a quot page down quot in the navigation pane attempt to show the status quo I contracted the Calendar and Contacts items to get the rest into two screenshots I basically only have two email accounts in Outlook My gmail and others are setup to redirect incoming mail to my main quot internode quot mail account which is IMAP I only really use gmail when away from home But it is listed in my accounts and Outlook offers me the dropdown option to send from my gmail address internode is setup as the default mail account in Accounts But when Outlook loads this folder is collapsed while the next bigpond folder is not As I recall in the previous version of Office the top folder used to be what now appears towards the bottom of the list which shows Outlook Inbox and one subfolder Genealogy These still have messages in them ranging from March to February which I think date from when Office was installed What happened after February I do not know The wbwebster internode on net Inbox folder has folders reorganisation Outlook 2010 items in it that are also in the above Outlook folder so there is some duplication The wtrmnwebster bigpond com folders are practically empty less than items But mail that comes to that address is routed to the top Outlook Data File Inbox Strangely though if I save a message with internode as the sending account it gets put in the Drafts in that top folder and not in the internode folder bigond com by the way is a POP account So basically I would Outlook 2010 folders reorganisation like to reset this so that Outlook 2010 folders reorganisation all mail comes to just one main folder at the top and this includes sent items and drafts Any required mail account folders can be ranged beneath so that I don't have to bother with them I won't go to archiving yet maybe in a follow-up I do quot keep quot a lot of mail because so much of it is received from fellow genealogy researchers all over the world and every so often I go in search of one of these messages or senders It often contains valuable research findings Bill
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Is the existing VBA code to do this? I got code from Michael Bauer in Germany and it caused problems so I deleted it.
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In the navigation pane on the left in Outlook 2010 I am getting a duplicate set of folders for one account. I have deleted .pst files and tried to stop the account but the only way I can get rid of the duplicate is to totally remove the account and thereby the folders that I want as well. I have searched Internet forums till my brain hurts but have found no solution. Help - please.

A:Duplicate folders in Outlook 2010

With 2010 if one is NOT carful, each email address will have it's own PST file.

I do NOT remember what is asked when setting up a new email address.
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I use Outlook on a email down Outlook when deleting shuts W k pc There are emails in my deleted folder that I am unable to completely delete No matter what I try to do with these two emails open delete move etc Outlook shuts down when deleting email the same thing happens - I get an error saying quot OUTLOOK exe has Outlook shuts down when deleting email generated errors and will be closed by Windows You will need to restart the program An error log is being created quot I am able to work with any other email that is in the deleted folder and not get this message It is only these two they are duplicate emails - both exactly the same from the same person - that I am having problems with I have tried the following to correct detect amp Outlook shuts down when deleting email repair Office I have disabled all add-ins renamed outllib dll to outllib old and back again to outllib dll Here s an update to my post - I ran scanpst exe The utility allowed me to delete one of the emails but not the other Subsequent attempts to run the scanpst exe result in the message quot no errors found quot Why would this work on one email and not the other both were identical emails I d appreciated any amp all help Thanks nbsp
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Recently I needed to reformat and re-install all applications.
I was unable to get Outlook 2010 to work with my ISP and so phoned their help desk who asked me to run a program so that they could control my PC so that they could check and adjust settings within Outlook (they ended up changing the connection type from POP3 to IMAP and entered port numbers etc etc).

Ever since then every time I check for mail (click on send/receive) a window opens (as it used to) showing the status of the send and receive but now it downloads email for SUBSCRIBED FOLDERS which it didn't do before).

Firstly do I need 'subscribed folders'?
Secondly how can I get rid of them?
Should I uninstall Outlook 2010 and reinstall (checking the settings firstly so that I can set it up correctly)?

A:How to remove subscribed folders in Outlook 2010

Hi jparnold, welcome to Windows Seven Forums.

The following is from Outlook 2013 on How to Remove Folders, which might help you.

Choose which IMAP account folders appear in Outlook
When using an IMAP email account, you can choose which folders appear in Microsoft Outlook 2013. Start by downloading a list of all folders, and then select the folders that you want to subscribe to or view on your computer.
1.In Mail, in the Folder Pane, right-click the top folder for your IMAP account.
2.Click IMAP Folders.
3.Click Query.
4.Click a folder, and then click Subscribe or Unsubscribe.
Note To select multiple folders, press and hold Ctrl as you click folder names.
As far as your question on "do I need subscribed folders". You will be able to see which folders you may want when you follow the above method.
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anyone know of a way to print a list of the folders?
My Husband has like 40 folders and he wants to re arrange them in a better order but he wants to print them out so he can clean them up
I cannot find anywhere in the program how to print a list of the folders created

A:How do you print folders list in outlook 2010

Cant be done. Use screen capture tools to make an image, then print that.
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I would like to be able to use the same folders and email account setup for all Windows User Accounts I have multiple Windows accounts MS Admin 2010 ? Can Outlook MS folders Office shared use Account Local Admin Account Local Limited User Account etc I have multiple Email accounts Hotmail Outlook com Gmail AIM and Bellsouth at amp t I prefer to use IMAP email accounts Can MS Office Outlook 2010 use shared folders ? I would like to be able to login to Windows with any account and when i open Office Outlook it will use the same Office Outlook Email Accounts folders and setup I'm a home user this is not for a business enterprise I have dual boot Win Pro x Win Pro x and MS Office Pro on both OS's I Can MS Office Outlook 2010 use shared folders ? don't have a NAS quot always on server quot etc i e When i setup an IMAP email account it creates a pst file in the specific User folder such as C Users David AppData Local Microsoft Outlook or C Users David-Admin AppData Local Microsoft Outlook Can i have it use the same folder for all Windows accounts such as D Email All Users Outlook or C Users All Users AppData Local Microsoft Outlook From what I've been reading I don't know how to do this or if it's possible Can I setup an Exchange Server multiple Profiles etc If I can have Office Outlook prompt for a User Account PW when i open Outlook that would be fine for me
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Hi all.
I've just upgraded from office 2007 to 2010. Outlook 2010 imported my accounts and settings.

I have 3 Gmail accounts set up in outlook. I use IMAP on all of them.
My computer is running for 24 hours and it still says it synchronizing folders.

The image you see is after a restart I made so the time is in minutes.

I've deleted the account settings and add them back again and it still does that.

Is it a bug?

A:Outlook 2010 hung on synchronizing folders - need help

I had that issue with gmail and the folder synchronisation issue as well.

Unfortunately my lazy solution was just to remove the gmail accounts from outlook - I had zero inclination in trying to discover the cause

Basically, you're not alone but I can offer no help...
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Hi Guys,

i have a collegue at work who is trying to copy some of her folders in her outlook, to a shared area so other members of staff can access them too.

i have not much experience with outlook so i not sure where i would look, i have tried the copy paste but that doesnt work.

Just wondered if any one would be able to help, if you need any more info i will try my best to answer.

Any info would be awesome thank you


A:Copy Outlook 2010 Folders to My Documents

It may depend on how Outlook and Exchange are configured for the organization.

You can do a Google for Outlook Shared Folder

Here are a couple links I found that might help you.
Create and share a public folder - Outlook -
How to Share an Outlook Mailbox |

Hope this helps,
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my uncle has a email from MSN and can't delete the email because the computer or program hangs or stops responding and has to restart the computer or press ctr + alt + del and end OE that way. Is there another way of removing the email?

A:Outlook Express Hangs While Deleting A Msn Email

The link below is to easy to follow instructions for repairing Outlook Express. Removal and reinstallation.,,5721-2446840,00.html
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I use Outlook 2003 for my email and have a 9700 Blackberry device. I noticed 2 major problems recently:

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2. Random emails are being deleted from my inbox. The time and date of the message still shows, but the 'from' and 'subject line' and the entire body of the email message is deleted. The messages are still on my Blackberry.

Anyone have any experience with this? Should I upgrade to Outlook 2007 or 2010?

Thanks very much.
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Am having some issues with Outlook 2010.

Program is locking up when first opened.

Icon on lower bar says " Outlook is syncing folders "

Sends fine, is getting stuck receiving 1 of 6 messages 7kb of 1.5 mb

Have gone into ISP mail portal & deleted all incoming mail. Looks to be trying to receive messages from couple days ago ?

I went off line & tried to delete a couple newer large ( 4-10 MB ) emails .

No luck deleting so when back online. Can still use the program somewhat.
Emails can be viewed , but not moved or deleted. Doing this will cause a premanent "processing" icon.

Still thinking those couple large files caused this & would like to find a way to delete them.

Other profiles in outlook work fine. Only the main default profile is freezing.


A:Outlook 2010 locks up on sync folders receiving

Not sure if this would help:
pst file Corrupted - Repair

or this: Inbox Repair Tool (scanpst.exe) |

If you are connecting to an Exchange Server:
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook
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Hi all,

I hope you can help me out. My Acer Aspire 5542 crashed last night and after a quick copy+paste of some files, all that remained was a hard reset.

What I am missing are my emails from Outlook (they are nowhere to be found on the server anymore, although I would swear I used IMAP). I archived them in folders. As I understand it, there should be a .pst including my e-mail somewhere - right? And if so, would anyone know where this file would be? I hope it is in one of the backups I managed to make.

Any help is helpful!


Trevor James

A:Where would my laptop save my archived Outlook 2010 folders?

Hello Trevor J James welcome to Seven Forums.

See if this helps:-

click on
control panel
data files and then
as attached image click on "open file location"

let us know if you find any files in that location.
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Outlook has a weird behaviour About half of my personal contacts are listed in separated folders although it should be a single quot personal quot file The indication reads quot company none quot in one in another I have no idea how to correct that so I sort on telephone-numbers But that mixes up personal en company which I prefer separated The same weird ting is about any company listed in a single phrase instead of just a list of companies There double company none 2010 contacts Outlook folders is no way to merge them in a single folder Company or Personal If you for instance type something in the company-field Outlook moves it to the company list If however you remove that company information the contact is moved to the second personal file instead of the primary original personal Outlook 2010 contacts double folders company none list So why are their two files of the same thing quot company none quot If I ad a new contact it will be added to the second list quot company none quot I've done something odd to solve it Opened up every personal contact in sequence Added a random character in the company field saved it opened again and removed that character Than saved it and it was stored in the second personal company none list So with all the others and now it is one file as it should be No more quot Company none quot double folder But still why is every company address listed as quot company item quot
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Hi there.
I'm using outlook2010 on two computers. Both have the same IMAP Gmail account set up.
When I'm accessing outlook 2010 on my laptop, I receive new headers but these same headers won't show up in my desktop outlook 2010. Since the same account is set up as IMAP no both computers, shouldn't I see the same inbox?



A:IMAP folders doesn't sync outlook 2010

Yes, you should. I had some trouble with Outlook changing my Port numbers when I would select SSL and TLS Authentication, which is likely your issue. Be sure to check the second computers settings so they are the following:

Incoming Mail (IMAP) Server - requires
Use SSL: Yes
Port: 993 Outgoing Mail (SMTP) Server - requires (use authentication)
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587 Account Name: your full email address (including Google Apps users, please enter [email protected]_domain.comEmail Address: your full Gmail email address ([email protected]) Google Apps users, please enter [email protected]_domain.comPassword: your Gmail password


I think MS is still working some kinks out with the IMAP intergration so if all else fails you can switch to SMTP in the interim depending on your OS.

If you found this helpful please provide me with Reputation
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Hi there BC forums,
Old time user, long time lurker. 
Currently having some issues with Outlook 2010 - I was trying to learn some keyboard shortcuts and somehow inadvertently added a whole new section to my 2 email accounts in Outlook.
There are now 2 'Public Folders' for each of my main accounts,including 'Contacts', 'Sync Issues' and 'Journals' - I don't need or particularly want them to be there, however I am having issues removing or deleting them from my view.
How can I remove.hide these additional folders?
Many thanks in advance for any guidance you can give.
Kindest regards,
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Hi all
While there are other methods of "Backing up " Email folders etc this method is EASY.

1) DOWNLOAD PFBACKUP.EXE from the Microsoft site Download details: Outlook 2007/2003/2002 Add-in: Personal Folders Backup

IT DOES work for outlook 2010 but you have to find it in the ADD INS on the menu - image shown.

This IMO is the EASIEST method of saving mail folders - very useful and quick when messing around with office versions on different computers too.



How did you get it to load with office 10? I run and it says error, office 2003 not loaded
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I'm fed up with web mail and want to move to Outlook as my only mail source. The problem is, if I use Outlook, I won't be able to get all of the emails that I've organized into folders in Yahoo mail without taking every single one out of the folders and letting it sync. Outlook is able to sync the folders just fine with "Outlook Online." Is there a way that I can make Yahoo Mail do this?

A:Import existing yahoo folders into Outlook 2010?

Actually isn't too complex but depending on the number of Webmail folders you have it may take time - but only once!

I would:
In Outlook create identical folders you have in Webmail.
Set Outlook to REMOVE FROM IMAP SERVER otherwise you must manually DELETE the emails after Download (steps 6 & 7 below).
In Webmail, make sure your Inbox is empty.
Open a Webmail folder and SELECT ALL emails in the folder.
Under Actions, select Move Inbox then click Apply - the emails move to your Inbox.
In Outlook, initiate Send/Receive.
Once received, select all and move to the desired folder.

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I restored a pst file due to computer melt down Anyway I use Outlook to retrieve email for about email accounts Comcast and Gmail accounts Outlook used to just deposit these email into a folder with each accounts name on it Now it is giving me the folder but not putting folders Outlook has file 2010 .pst I extra restored when anything in it Instead it puts it into the account itself There is now an account at the bottom of the left window pane that you scroll down to look at all your folders This area now has a name for each account and a little arrow next to Outlook 2010 has extra folders when I restored .pst file that name If you click on the arrow it opens up and shows inbox junk mail etc How do I get rid of that and just send all the sent mail to one sent mail folder and simply have the incoming mail sorted by rules that will send it to the folder I specify Outlook used to do this very nicely not anymore I don t use Outlook with enough expertise to know how to describe this problem better I apologize for this poorly worded question Thank you for your consideration nbsp

A:Outlook 2010 has extra folders when I restored .pst file

Hi tonyacardo

How did you restore the .pst file?
Did you Import it into Outlook or did you connect it to Outlook by using the File > Open Data File or File > Data File Management option?
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Hi Folks,

I have a strange issue, recently we've migrated to outlook 2010, and following this process some of my outlook 2010 folders are not grouping emails into conversations. Andy idea what would be the cause/fix for this issue. Any help would be appreciated.


A:Outlook 2010, Some folders do not group emails into conversations


go through this View email messages by conversation - Outlook -
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I've scoured the web for an answer but all information seems to be way out of date. Advice to uncheck boxes or click on a specific button don't help when neither the checkbox nor the button appears where specified.

I'm running XP Pro on a desktop and W7 Home Premium on a laptop. I have my iPhone Calendar synched to the Outlook Calendar but I don't want any other synchronisation.

Any advice please?

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A customer of mine recently downloaded and installed Outlook 2010. She had been previously using Outlook Express 6. From Outlook 2010, I did an import from Outlook Express, I imported both accounts, but some of the folders are missing, and some are empty where there should be many many emails. I tried exporting from Outlook Express to Outlook 2010 as well, and still the same issue, missing emails, empty folders, etc... Does anyone have any suggestions on what the problem could be? There are over 2 gigs of emails in her OE folder, tens of thousands of emails..
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What's the best password protect protect software for folders?

Also if the password was forgotten or lost..would there be any way to acceess the file?

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When I select 'New Email' (to create a new e-mail) or "Reply" the template does not come up on the screen.

When I go to the task bar I can see the templates but they won't appear on the screen.

Please help!

George Forsa
number removed

A:Outlook 2010 New Email


Can you take a screen capture of what you are seeing, and then post it here?

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My outlook email account is on exchange server I had created some rules to move mails to other specific folders and to display a deskotp alert on message arrival on these folders Back then it was showing the desktop alert but now it isn't Desktop alerts for inbox is still working fine I even created a generic rule with no conditions and just the action to display the Desktop Alert for all incoming mails and that too is working fine It doesn't work only when I try to implement desktop alerts on specific rules I tried exporting deleting then importing back all the rules but no good I don't know if it Desktop showing folders Outlook than alerts other not inbox 2010: for is of any importance but here is what I did something recently As it is a client side rule and will not work on outlook webapp so few days ago I created a copy of all the rules and removed the quot Desktop alert quot action so that this copy of rules will work for webapp Still the desktop alerts worked on outlook client but after two days this problem of desktop alerts not showing started I removed those copy of rules but still its not working I am not sure if this is the cause of the problem Any ideas

A:Outlook 2010: Desktop alerts not showing for folders other than inbox

Have you reset the Desktop alert again. Open Outlook select File, then Options, then Mail & tick the box for Desktop Alert.
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Is is possible to either delete or hide the "search folders" and "deleted iems" folders that appear in each pst file created?

We use individual pst files to file our emails per current job. But the folders above take up a lot of visual space in the toolbaro it would be preffered to hide or delete them.

We do not use either to "file" emails so the compact now option in the data file managment dialog box does not really apply since I believe this is really a benefit when the file is archived.

A:Search and Deleted Items folders in Outlook 2010 pst files

Annoyitated - Try this:

There are two "Navigation Views" which can be displayed in the OL 2010 Navigation Pane.
"Classic tree view": All open PSTs are listed in alphabetical order and, when expanded, display meaningful folders as well as the folders you want to hide but can not.
"Favorites view": The favorites view has two sections. Favorites appear in a flat tree in the top half and PSTs appear in the bottom half and behave just like the classic view.
Toggle between Navigation Views Select any Top level PST folder | View Tab | Navigation Pane (there are other techniques to toggle between layouts you can explore on your own)

Adding a Favorite: Any Folder or SubFolder, of any Type, can be added to the favorites view. NOTE: You Must be in the Favorites View to select a folder to Show in FavoritesToggle into Favorites View
Right select a folder from your various PSTs
Click "Show in Favorites"
Favorite Folder will appear at bottom of Favorites section
Drag Favorite folder into a desired ordinal position
Collapse all of the PSTs in lower half and you see a clean looking folder navigation list
Problems: I have some 40+ PSTs of which more than 20 of these are generally open. Sometimes Favorites view does not show all of my Favorites because the PSTs consume too much real estate. I haven't tried to understand why - could be memory constraints. I find if I close some PSTs and then reopen OL, they magically reappear.

Hope this helps
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I had to do Outlook questions 2010 clean about install - folders Office a clean install of Win and then of course Office I backed up my outlook pst and still have it I started Outlook and did an quot import quot from my saved file into a new blank outlook pst file The import process did NOT include the email account set ups signatures and perhaps some other stuff I haven't found yet It also failed to import a couple at least personal folders But that is not critical When I look at my folders on the left I see - a primary folder section called quot Outlook quot AND another primary folder section Office 2010 clean install - questions about Outlook folders called quot Personal Folders quot - Under each section I see my quot saved folders quot they appear to be duplicates - Under each section I see a quot Calendar quot they appear to be duplicates - Same for Contacts They have the same number of items What is the difference in the folders under quot Outlook quot and quot Personal Folders quot I feel I should delete one or the other I certainly do not need sets of quot saved folders quot Thanks

A:Office 2010 clean install - questions about Outlook folders

You will probably have to set up your email accounts again. this can be done either from within Outlook or open Control Panel, select the Mail (Microsoft Outlook 2010) applet & this will open a box where you can select various options & one is Account Settings & another where you can change folders.
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The C drive of my computer recently crashed and I had to import pst files into Outlook from various sources where I have stored it in the past This lead to duplicates numerous pst files and missing emails This is the current state of affairs I have now more than GB of emails The programs I could find on the internet were mostly trial versions that did not help I bought Advanced Outlook Repair which caused more duplicates Basically I want to combine merge the folders get rid of the duplicates and save my archives on a HD and or on DVD s Currently I have Personal folders Outlook folders Archived folders etc So to summarize reduce all the pst folders to only a few current and archives Would there be a possibility to take a group to my pst 2010 organize/combine/merge advice Need Outlook folders how of folders e g archived folders import them into Outlook and then export them again to a quot new quot archived folder I Need advice how to organize/combine/merge my Outlook 2010 pst folders suppose Need advice how to organize/combine/merge my Outlook 2010 pst folders I will need to empty the Need advice how to organize/combine/merge my Outlook 2010 pst folders whole of Outlook perhaps move the source pst folder or is there a free program that would help me with some of the stages Or what commercial programmes are there that what do this but I am not keen to spend more money Thanks for any advice

A:Need advice how to organize/combine/merge my Outlook 2010 pst folders

Hello avz10,

See if this works and let us know if it helps.
Duplicate Remover Tools | Slipstick Systems
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I have a total of 4 different email accounts, 3 I have had for some time now. The fourth one is new, and I can not for the life of me get it to work. When I add it as a new email account, it get to the part where it want's to log on to server and send a test message, I get a pop up asking me to enter my user name and password for the following server, over and over again. I have not had these issues with my other accounts, and I know the password is correct because I use the same password for all of my accounts. I have tried to add this new account numerous times to no avail. I have double checked everything in both my outlook account as well as my online account.

Help please,

A:Can't add new email account to outlook 2010

Try changing your user name to something else. It's possible the user name you are using is already being used by someone else on that email server.
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Fail to receive selected emails in Outlook 2010 on Win7 platform that I'm able to receive in Outlook Express 6 on XP platform.

Even more baffling, if I forward the email I was able to receive in Outlook Express, I'm then able to receive the email in Outlook 2010.

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Hi Folks
I use windows 7 64 bit; I use for email and I use outlook 2010 to configure my email on my P.C. I also get my email on my ipad and my iphone 5. Up until yesterday, no problem. I then changed my email password on I tried to change the password in Outlook 2010 and it says it cannot connect to the server. I also tried to change the password on ipad and iphone and I get an incorrect password error. I know I am typing the correct password because I can access email thru I also tried to connect manually to the email server and got the same message. Can someone please help me with this issue. I have already spend hours on it. Thank you!!!

A:email outlook 2010/windows 7

I can access email thru outlook.comClick to expand...

tried to connect manually to the email serverClick to expand...

I'm not understanding the difference here. What is "the email server" and how do you "connect manually"?
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I've used Outlook 2010 as my email tool for years (and have an address). Until last evening things were fine but this morning I found all my received emails in a sub-folder rather then my Inbox. I have sent a test email from my Inbox and it too was received in the same sub folder. Also, archived emails in other sub folders are no longer showing. No changes have been made to my PC in any respect.
Grateful for some simple advice to rectify the issue(s) if possible)please?
On another matter, this last few months my PC (not old) has been so slow in all respects that it's almost not worth using sometimes - I have the latest McAfee LiveSafe which should clean my PC and keep things right but it's getting slower and slower by the day. Any tips welcome, thank you.
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Hello. can anyone help.
I am trying to add a POP email account to Outlook 2010. I've established network connection but cannot retrieve the Outlook Test message. An error box comes & says unable to connect to the server. 550.5.7.1 message content. I have had this POP account on previous versions of Outlook 2010, & it was ok I am puzzled.
Many Thanks

A:Cannot add new email account in Outlook 2010

Without knowing more about your mail server name and such.
Have you tried to Ping your mail server? like from the run cmd prompt ping
I ping to verify that the server is on-line and responding.

You could double check all the options in outlook setup email accounts to make sure that
you have spelled everything correctly, that sometimes is the problem where mispelling will
mess you up.

also the more settings options will have to be looked at to make sure that the boxes are checked correctly.

These things can get tricky if you misspell, many mail servers want your complete email address for the logon userid..

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I've used outlook since 2003 and have recently changed my reading pane from bottom to right
I like the change except that now when I click on an email it will pop out
How can I prevent outlook from doing this?

A:How to prevent email pop out in Outlook 2010

Go to view and select 'Reading Pane' I believe the option should be called.
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With previous versions of MS Outlook you could right-click on a received e-mail and select 'properties' from the drop-down. This would show the full return paths and the true address of the sender.
How would one go about getting to this information?
I did a google but the link was broke


A:Outlook 2010 Email properties

This option has been removed from the context (right click) menu in Outlook 2010 but there are alternative ways to access the dialog still and see the Internet headers of that message.
By opening the message first

If you open the message in its own window (via a double click), then you can access the Message Options of that message via;
File-> Info-> button Properties
By leaving the message closed

If you do not want to open the message first, but want to access the Message Options dialog directly from within the main Outlook window, then you can add the Message Options command to your Quick Access Toolbar;
File-> Options
Select the Quick Access Toolbar on the left.
Set the ?Choose commands from? dropdown list to; Commands Not in the Ribbon
From the command list select; Message Options?
Press the ?Add > >? button.
Press OK.
The option is now added to the Quick Access Toolbar at the top of your Outlook window and view the Internet headers of a message without needing to open it first.
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For some reason when I have the view set to preview the right side where the preview email is supposed to be is blank....all I have is a list of the emails on the left. Anyone else have this problem?

A:Cannot preview email in Outlook 2010

I have no issues viewing emails either on bottom, right etc.

Use the 'Change View' on the top left, and also also set the 'Reading Pane'

Are you sure you have an email highlighted , not just showing the account.
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I have to move from my current email client 'Windows Live Mail 2012' as it will no longer work with

Can I use the Outlook program in Office 2010, i.e. Outlook 2010?

If not what would you recommend as a free email client?

Both my wife and I currently use Hotmail accounts

A:Can I use Outlook 2010 as email client in W10 64?

Yes, you will be able to use Outlook 2010.
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I have a total of 4 different email accounts, 3 I have had for some time now. The fourth one is new, and I can not for the life of me get it to work. When I add it as a new email account, it get to the part where it want's to log on to server and send a test message, I get a pop up asking me to enter my user name and password for the following server, over and over again. I have not had these issues with my other accounts, and I know the password is correct because I use the same password for all of my accounts. I have tried to add this new account numerous times to no avail. I have double checked everything in both my outlook account as well as my online account.

Help please,
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Hi All.

Our office is on Exchange server with a 1gb personal folder limitation and a 6 month Corporate purge policy.

My inbox hits the 1gb limitation after about 3-4 weeks, and my practice in the past has been to copy the emails to a local folder by the grouped received dates.

However, with Outlook 2010 I am finding the following:
1. when moving a group of approx. 854 messages, once completed, the folder the items are moved to only reflects 762 messages. I have waited, hit F5 to refresh, nothing changes.
2. when I access an individual message from the local folder, the subject line displayed does not match the actual message. I have gone back to messages copied over weeks ago (hoping it was just a lag in updating) and the subject and emails are still mismatched.

Does anyone have an idea as to what maybe causing this and if there is a way to prevent it?

A:Solved: Outlook 2010 - Saving to local folders corrupts message??

I figured it out... evidently when you view emails in conversations, it will not move/copy correctly.
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I notice in the Outlook Reviews that it does not allow email folders, as did Outlook Express.
This would mean that all emails are grouped under one folder  YIKES !
Can this possibly be true?
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Hi Guys is it possible to set up my Outlook 2010 to delete my email from the server once I have downloaded and read them ?

Many thanks


A:Delete Email from Server using Outlook 2010

Yes, you can delete email from the server using Outlook 2010.

Exactly how can depend on: What type of email account(s) you have such as IMAP, POP3, ...
Who the email provider(s) are such as Gmail, Hotmail, ...
How you want your email saved...
I'm assuming this is for Home email and you installed, configure, and control Outlook.

If this is for any Work email account(s) where Outlook is controlled by "Corp. policy / Email administrator" that can make a difference.
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Tried to send an email to a friend and noticed that they are no longer in the address book? So tried to re-enter them as a new contact. When I got to the email address block, I started to type in the email address and the old address showed up. I selected it and when I try to go to the next line, it disappears. Tried a save and close, the name shows up but no email address?? ARghhhh! Help please.

A:Outlook 2010 adding email address

Try deleting his contact info and then re-adding it using clicking on the new items drop-down and then selecting 'contact'
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This is only acount 2 Outlook - inboxes 2010 1 email similar to other threads about inboxes in Outlook but the solutions there have not worked for me I am having difficulty with Outlook under Windows Ultimate Outlook was working fine in Win Xp but not since I Outlook 2010 - 2 inboxes only 1 email acount i installed Win Ultimate I rebuilt my Pc from scratch with Windows Ultimate having backed all the data outlook data Outlook 2010 - 2 inboxes only 1 email acount files and Favorites When I installed Office and ran Outlook for the first time it took me thorugh the process of setting up my single email account The worked fine and a test email arrived as expected Then I tried to import my backup up Outlook pst file and got the message that I did not have access tot his file SO i quit Outlook and Outlook 2010 - 2 inboxes only 1 email acount copied the Outlook pst file to the location replacing the outlook pst file that was there I ran outlook again and the old Personal Folder appeaed complete with all my old files calendar etc etc However there were two inboxes called my email address All new received and sent email arrived here whereas my old files were in the Personal folder Ok after exploring changing the email details and exploring changing the data files only to find the personal data file was the default and there was no way I could change it SO I copied all my folders from the Personal Folder to the new folder whose title was my email address This was time consuming and slow but I eventually got all the files across on this new quot personal quot folder I though well this was OK but then received a warning message from my ISP say my email folder had exceeded its quota SO I quit excel and went in web email and what I found was startling When I coped all the files across the new personl folder title quot my email address quot the entire sub folder and all the emails were created on the server - OPTUSNET COM AU No wonder I had exceed the quota on the server OK so I will transfer the files back to the original personal folder No deal outlook would not let me as it was presumably syncing with the ISP's server So I unstalled Office and reinstalled it hoping for a fresh start When I ran Outlook it found my prevoius outlook pst file and imported it and I had to add my email again Same problem same issue I tired again this time renaming the outlook pst file but to no avail Outlook would not open because it could not find the old PST file DAMN If I could delete the reference to old pst files when I unistall Offcie and reinstall it I think that would resolve the issue I am now using webmail until this issue is resolved Terry

A:Outlook 2010 - 2 inboxes only 1 email acount

You should be able to do it through the system registry.

Backup your registry first, and then navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Office and delete it.

This will remove the hive for Office 2010.

Close regedit and restart your computer. Re-install Office 2010 and re-configure Outlook.
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Under Win 7, I have Outlook 2010 installed with 3 email accounts. When I open Outlook it searches each account for new messages. I would like it to search only one of them.

Is there anyway I can do this?

Thank you.

A:Outlook 2010 search for email in just one account

I believe you can achieve this by using 'Send/Receive' Groups:
Why use Send/Receive groups? - Outlook -
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This is a repost of an earlier message that Outlook 2010 email address won't accept expired before it ever got a reply I had the exact same problem tonight and I think Outlook 2010 won't accept email address I found the cause Here s the meat of the original post by cruciverbalist http forums techguy org all-other-software -outlook- -wont-accept-email html Outlook 2010 won't accept email address Outlook won t accept email address I m using Outlook I m typing an email address into a contact and it lets me type it in but then when I hit tab or return the address just vanishes It s happening with an email address that Outlook already knows so it suggests it as I type it it seems not to happen with an email address that Outlook doesn Outlook 2010 won't accept email address t already know Any suggestions Thanks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - I had this same problem tonight and it was very frustrating Whether I typed out the full address or used the autosuggest feature after the first few letters the result was the same It would disappear when I tried to save the contact Here s how I got around it In my case I looked up the email sent by the person with the address that the Contact page would not accept The address as received in the email had the first letter capitalized On the Contact page the auto-filled email address did not and when I typed it myself I didn t capitalize it and therefore didn t match exactly When I retyped the email address in the Contact page using the same capitalization and saved it everything worked fine and it showed up nbsp

A:Outlook 2010 won't accept email address

I'm thinking there's a problem with the 'autocomplete cache' that may continue to haunt. I would clear the cashe and let it start over. Instructions here
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Hey all I just happily installed Win on my desktop and laptop Included with that is Office Beta which I want to use at least until October when the trial expires I've decided to try and give all the stock MS programs a other email 2010...switch client? Outlook to shot I've become very irked by the fact that about six different companies offering two different suites with ten different programs in each suite Outlook 2010...switch to other email client? none of which compat well together are what I get to sift through until I find my pick I've currently been running Google Chrome and using GMail Chrome is really nice once I got used to the minimal interface GMail too has long been a favorite of mine However I have Office and want to full utilize what I see as a great productivity suite especially compared to Google's online suites which seems to be still in the shaky ground of beta and new releases My issue is this I've tried importing my GMail into Outlook but there are a lot of discrepancies Filters for one don't transfer from GMail into Outlook I have like thirty messages in my inbox that should be in my school box And I think trying to sync everything up would be a pain in the ass and need constant adjustment especially since it's already been finnicky in the first day's use Is there some awesome way to get Outlook to recognize all my GMail settings Or should I switch email clients Which I'm fine to do I just got a new phone essentially a new laptop and desktop and I'm moving so why not go whole hog and change all my email stuff too I've used GMail for about two years and I'm comfortable with it--but that's not necessarily good and I could always switch back to GMail if I hate Outlook Now I know this seems almost strange switching BACK to IE and Office from Google but I'd like to try it My goal is to have a consolidated easily synchronized inclusive compatible series of programs for my daily communications Maybe in a few years I'll be using Android or something but for now I want to keep everything as in-house Microsoft as possible Is IE really that terrible If I get an email for use with Outlook what client do I use Not hotmail I won't regress that far Is there an outlook client or something Also since I have Office I'd prefer not to install redundant bloat software such as Windows Live It offers nothing I don't already have is designed as a free alternative to Office Thanks

A:Outlook 2010...switch to other email client?

The best way of synchronising gmail and outlook is by the use of IMAP rather than POP3 access.

What this does is any actions performed at one location is duplicated in the other so if you have a rule operating in gmail the result is automatically reflected in Outlook and vice versa and the folder structure is also synchronised.

I actually find that gmails support for IMAP is not the best, (using tags rather than actual folders), but it does work.

A better Service for outlook/imap use is in my opinion Free Webmail and E-Mail by GMX | Sign Up Now!, which also looks more like outlook in use. you may want to have a look at this free service and as it has a mail collector, for your existing gmail account, can ease the transition
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I am unable to forward my email account to outlook 2010. I have followed all on screen instructions that I can find but nothing seems to work. Outlook can't find the sky server or send a test email. I have in the past set it up to forward to outlook 2003 on XP so I know it's possible. Has anyone else had this problem? In much need of help to solve this problem.

A:Problems forwarding email to outlook 2010

If you follow these instructions carefully, it will work.
Sky Broadband - Configure POP3 IMAP for Windows in Mail in Vista

Are these the instructions that you followed?
Be sure that all the port numbers are correct and you follow the instructions for PPP3 or SMPT as applicable.
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Help - Can someone tell me how I can print only the most recent email from a collection of email replies and responses. i.e. When I have sent an email and the other person replies, I then reply to that and they then reply again so I now do not want to print the entire thing but only the most recent reply?

A:Printing only selection from email in outlook 2010

I never heard of a similar possibility, I think you should use the Ctrl + P option to print ans select the last page only.
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I have an unusual problem.

I need to change my email account within Outlook but when I go to 'Account Settings' there are no accounts there, and so nothing to change.

What could be causing this, how do I access my account and how do I rectify it??

Many thanks!

A:Outlook 2010 - invisible email account

Are you sure that your email is coming in through Outlook?

Post a screen shot of the Account Settings pane!
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outlook does tell you when a new email shows up in a sub folder thru somthing like this: (5) for example.

i would like to see the new email notifications also in the sub folders! if i get mail i a sub forlder nothing shows if the folders are collapsed

is there a way to do so?

A:outlook 2010 sub folder new email notification

Hey paascal,

You got to go to Rules,
Click on Manage Rules and Alerts. Select the rule you have created for which you want to have the alert and then click on change rule.

Go to Edit rule settings, It will open a new window "Rule Wizard", click on next. On the second window scroll down to bottom and check the option "display and Desktop alert". Finish the setup and you are done.

Next time you get a mail from that specific user and it goes to your sub folder, you will get a desktop alert.

You can do this for any rule you have set.
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We are in the middle of moving from a local exchange server to using Microsoft hosted mail Currently both our local mail and office mail are active As an intermediary step I am attaching both accounts to our current version of outlook so that people can move mail through Outlook at their own pace So far I've set this up a dozen times with minimal issues but I have run into a strange problem One user's outlook fails repeatedly to add the account It acts like it's working fine but when outlook requests the password my user types it in and the box requesting the password pops up again If told to cancel an error pops up stating that the exchange server cannot be found and that outlook needs to be online outlook to an email 365 office 2010 Attaching I neglected to get the complete message but that is the gist The same email can be setup on a different machine and the password is correct because it was used to set up one drive on the same machine I even tried creating a new mail profile Attaching an office 365 email to outlook 2010 but it Attaching an office 365 email to outlook 2010 also had Attaching an office 365 email to outlook 2010 issues The problem has to be with that installation of outlook specifically and possibly the user profile This user has had a lot of issues with their outlook before sometimes due to data size issues too many names in the junk list just flat too much email period They currently have a lot of pst archived folders attached to outlook as a compromise to keeping the inbox small and I'm wondering if this could have any impact Has anyone heard of this problem or have any suggestions

A:Attaching an office 365 email to outlook 2010

Never mind. I kind of answered my own question after I thought about it.
FYI: Even if the main profile is under 2 GB, if all the open data files exceed a certain size (I'm not sure how much, but this was over 6 GB) it will not add a new profile. I closed the other data files and was then able to add the new email without issue. After restarting outlook, I was able to reopen the other data files, and all seems to be well now.
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Hello I've been using Outlook since and I think I am hitting the wall with this particular problem A couple of months ago I noticed that MS Outlook bit with Windows OS was opening 2010 Crashes when an email Outlook acting a wee bit unstable as it was crashing periodically when I would open an email It was a minor annoyance that I just worked around About a month ago I discovered that if I opened the reading pane view for viewing email the program would crash immediately And now Outlook has become a door stop as within the past week I can no longer open any emails as Outlook 2010 Crashes when opening an email the program crashes each and every time I happened to run a utility program called Mini Tool Box yesterday on a malware hunt a process I learned through this forum which reports everything that is running on your PC It also reports faulting applications which in my case was Outlook I took the pertinent data from this report and sought a solution A forum that I came across advised to run the Inbox Repair Tool scanpst exe I did so Outlook 2010 Crashes when opening an email and the program found errors it does not quantify what errors or how many errors if found I let the program run rebooted and Outlook continued to crash as before Note The crashing of MS Outlook has Outlook 2010 Crashes when opening an email occurred without provocation from changes in my system I have not added deleted any programs I do a weekly defrag and a sweep with a spy bot and C Cleaner I would appreciate any advice on repairing this pesky problem Thank you Jim ConsidineThe information about Outlook stated the following -------------------------------------------------------------------------Event log errors Application errors Error PM Source Application Error User Description Faulting application name OUTLOOK EXE version time stamp x b fd eFaulting module name USP DLL version time stamp x b bException code xc Fault offset x d fFaulting process id x b Faulting application start time xOUTLOOK EXE Faulting application path OUTLOOK EXE Faulting module path OUTLOOK EXE Report Id OUTLOOK EXE

A:Outlook 2010 Crashes when opening an email

Do you have any Outlook add-ons enabled? Try disabling or removing them.
You can also try going into Control Panel>Programs and Features, select Outlook and click Repair.
Just on the off chance your default font in Outlook is Helvetica:
The 0xc0000005 error code can be caused by a number of issues. Does the error code only occur with the Outlook.exe file? The likely cause is a problem with the way the program was installed or updated. If not, it could be anything from malware, to damaged system files, to bad RAM or drivers.
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Is anyone aware of an efficient way to move emails (inbox, sent, etc) from Mozilla Thunderbird to Outlook 2010 (not Express)?

Tbird2OE is amazingly slow and introduces some problems of its own.

A:Thunderbird to Outlook 2010 - email import?

What's slow about it? Thunderbird is a pretty basic, simple e-mail editor. If it opens slowly or doesn't respond, I suspect you have other problems.

Also, there's no way to natively import e-mails from Thunderbird into Outlook, so you'd have to hunt for a 3rd party tool.
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There was an old thread from last year which described a problem with Outlook Contact records but which did not offer a definitive solution This is to follow up with such a solution The problem sometimes arises email address Outlook accept won't 2010 when you try to edit an existing contact record by adding a new email address When you enter the Outlook 2010 won't accept email address new email address and when you then move on to the next field the new email address sometimes disappears IOW Outlook will not allow you to add the email address This problem appears to be related to Outlook s autofill feature if you ve received an email from the contact using that new email address Outlook will autofill the Contact email field with that address But it won t accept it and it disappears as soon as you move to the next field The offered solution from last year s thread was to clear the autofill cache and to see if that would work But there was no report as to whether or not that solution worked and it s rather cumbersome to find and delete the whole cache file That thread is now closed I tried a simpler solution that did work deleting the offending email address from autofill This is easily done by starting a new email message to the contact person in question When you start to type the person s name or email address into the To line of the new message Outlook will suggest the offending email address Simply delete that autofill suggestion there s an x next to it That done you can get rid of the new email message not necessary to actually send it and then re-open the person s contact record You can now enter the address into the email field move to the next field and it should stick Save the edited contact record and you re done It s peculiar that this problem has been around so long with no clear solution offered I ve encountered it a few times and been puzzled about what to do until now Hope this helps nbsp

A:Outlook 2010 won't accept email address

howdy, and welcome to TSG......

do you have a link to that thread? If so, I can merge this with that, and maintain some sort of continuity....


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Hi all. I just installed Outlook 2010 and created 3 email accounts, 2 from Hotmail and the other from my ISP (cablevision). It seems that my folders from Hotmail came over but not those from my ISP. Should they have? Also, how do I import my contact into Outlook? I certainly don't want to re-enter them again. Thanks. Alan

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Hi ,

I am facing one issue with MS outlook 2010 on windows 7 Enterprise that i am not able send attachment using outlook 2010 but able to send emails without attachements.Attachments with size more than 40kb were remaining in outbox and outlook goes to not responding state.

But MS office 2010 on XP machine able to send attachments of all size.
Please help ASAP.

A:Not able to send Email with attacment outlook 2010

are you using Ms outlook 2010 beta??
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Hi a friend has asked me to take a look at his laptop He was browsing through his mail and opened one he didn t think it looked suspicious I have ran a check and found nothing on the laptop On opening it his whole inbox disappeared and since then he hasn 2010 Problems in accessing Outlook email t been able to get any mail On doing a send and receive I get these sort of errors Task Synchronizing subscribed folders for dukechristie com reported error x CCC E Outlook cannot synchronize subscribed folders for dukechristie com Error Cannot connect to the server If you continue to receive this message contact your server administrator or Internet service provider ISP Task dukechristie com - Sending reported error x CCC Problems accessing email in Outlook 2010 D Cannot find the e-mail server Verify the server information in your account properties I think this must be a server error as it suggests it is an IMAP account he is using I have done a google search Problems accessing email in Outlook 2010 to try and fix this but am having no luck I have gone to settings and changed it so it only downloads headers and this has done nothing I have also checked the account settings and they are correct I have been told that he can get his mail through webmail and is having no problem sending and receiving that way I d just like to get it working on Any help would be greatly appreciated he is running a Toshiba L Laptop with windows home premium x

A:Problems accessing email in Outlook 2010

Can you not hide the server information that is critical to assisting you.
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I purchased an online version of Outlook 2010 about 2 years ago. Whenever I initially open up Outlook it tells me that my (trial version) has expired and I need to upgrade. I enter my product key information as prompted. After my info is verified nothing happens. I attempt to generate a new email by tipping on the icon but no blank email page appears. I can recieve emails but I can't send them. I double and tripled checked all of my email account settings and everything passes the test. Oh, I also notice at the top of the page that my version is listed as being unregistered. What does that mean?

A:Can't generate a new email message in Outlook 2010

It means your product ID is not being accepted. Did you change anything about the version you installed? Did the product code come with the online purchase?
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I'm using Outlook 2010. I'm typing an email address into a contact, and it lets me type it in but then when I hit tab or return the address just vanishes. It's happening with an email address that Outlook already knows, so it suggests it as I type it; it seems not to happen with an email address that Outlook doesn't already know.

Any suggestions?

My system info:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6091 Mb
Graphics Card: Intel(R) HD Graphics Family, -1274 Mb
Hard Drives: C: Total - 695532 MB, Free - 549632 MB; D: Total - 15607 MB, Free - 1727 MB; E: Total - 4054 MB, Free - 1103 MB;
Motherboard: Hewlett-Packard, 166F
Antivirus: BullGuard Antivirus, Updated and Enabled

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My outlook is marking my email as read before i look at them.
Email sometime shows as read in the inbox the first time it apears. other times the email shows up as unread but changes to read on its own. Or a large groupe of email changes to read if I touch another email with the curser. Some email comes in unread and stays that way as long as I don't read it.

I can't find any consistancey.

I also get lots of Spam. Eventhough i have setting set high. The company even has a firewall. Most of the other folks here dont get much spam.

Our IT guy has scanned my computer with Hijackthis, malwarebytes, Trendmicro and i dont know what else.

He has asked Microsoft for help and more.

You folks are my last chance. Has anyone solved this problem??
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I tried to set up my college email (.edu) in recently installed outlook 2010. I did something about Exchange (I don't remember exactly what I did..) when outlook first popped up, and now it won't let me do anything.
When I open outlook, it comes up with the error message: "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. "
I click okay and a box comes up wanting me to enter Microsoft Exchange Server and Mailbox. I try putting my info in but I don't know exactly what to put. If I click okay, an error comes up. "Cannot open your default e-mail folders. The not an Outlook data file (.ost)."
I click okay and it completely closes outlook.
I've tried to click file in the main window, but it either doesn't let me or says, "Not Responding."
How do I fix it? Thanks!

A:I'm having an error with setting up my .edu email in Outlook 2010.

Can you try this. Go to Tools > Account Settings > Below email select "New" > Click Next > Enter your information > Finish

Then go back and do this same process, but select remove instead of new.

Let me know if this worked.
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Greetings all I'm a real newbie to this forum so if I have posted this in the incorrect location addresses choose to Outlook from?? 2010 email just let me know Thanks - When I create a new email and begin to type in a name for example J a window drop-down appears and shows Outlook 2010 email addresses to choose from?? me names that begin with the letter quot J quot and the next name shown begins with the letter quot L quot Since I actually have names that begin with quot J quot why can't I scroll down the list and pick the one I want If I double click on the quot To quot it will bring up my address book and then I can type quot J quot and it will show me all the quot J quot s that I can choose from However that is obviously another step to go through that wastes time Is there an option I need to check to allow the first window drop down to show me more options or another solution Thanks in advance for any information you can provide to solve this problem for me Ron

A:Outlook 2010 email addresses to choose from??

Hi Ron, maybe I'm missing something, but the more letters you type, the narrower the field becomes.

So for example, if I start off with "L" all the names with L will pop-up, as I type the second letter, LI, all the names with LI will stay and everything else drops off and so on. That's the way the "auto" feature is designed to work.

The other way you could do it is just type the entire name in the To box and hit Check Names and the box that opens will have a list of all the people with that name, then you just choose the one you want.

Hope this helps.
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Hello all:

Made the mistake of trying to send a huge email through Outlook... now it is stuck and can't find a way to get rid of it. Seems to be sucking up memory and besides that it is irritating.

I'm using an Earthlink email address. My internet service is a local one and offers 4G.

What do you suggest?


A:Solved: Outlook 2010 - email stuck

if the item is stuck in your outbox, you may not be able to delete it until you set Outlook to work Offline (Send / Receive then Work Offline from the Ribbon). Note: This may not be instantaneous - you may need to let it sit in Offline for a while before you can go to your Outbox and delete the stuck mail.
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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 4020 Mb
Graphics Card: ATI Mobility Radeon HD 5730, 1024 Mb
Hard Drives: C: Total - 119232 MB, Free - 26487 MB; D: Total - 337702 MB, Free - 337199 MB;
Motherboard: ASUSTeK Computer Inc., N71Jq
Antivirus: Microsoft Security Essentials, Updated and Enabled

I want to color code my e-mails (the same way I did in Outlook 2003). When I go to
[View, View settings, Conditional formatting, Add] - I find that the “Add” is greyed out. It is unavailable to me.
How can I color code my e-mails in 2010 just the same way as I did in Outlook 2003?

A:Color Code Email in Outlook 2010

Try visiting this site for a solution
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I am trying to transfer old stored emails from my old Windows XP computer that used an MSN email program to MSN) transfer email failure 2010 (from Outlook my new Windows computer that is using Microsoft Outlook I have just purchased a new computer with Windows and Office Professional My email server is MSN com and I was using their email program I want to use Outlook on my new computer In the setting up access to my email account the setup program took me through Microsoft Connections and I was able to access my email account I now want to move the emails I have stored on my old computer under personal data storage on my hard drive to my new computer I contacted MSN support asking how I might accomplish this They advised me to move the emails back to a server folder and the emails and subfolders would then show up in Outlook I tried this with a small group of emails in a folder and it worked I then moved the Outlook 2010 email transfer (from MSN) failure emails to the Personal Data File area in Outlook on my new computer The next day I repeated the transfer process with additional emails but this time Outlook did not show the old emails on the server I Outlook 2010 email transfer (from MSN) failure can still see the emails on the server if I use the MSN mail program but they are not showing up in Outlook I have tried the transfer several times with the same results of Outlook not seeing the old emails All new Outlook 2010 email transfer (from MSN) failure emails received are appearing normally in both Outlook and in the MSN email program The MSN support individuals suspect I might have tripped some type of function or setting that is preventing Outlook from seeing or accepting the older emails but they had no idea and advised I get help from Outlook support I only have this one email account currently set up in Outlook When I tried the reverse process moving emails from the Personal Data File area in Outlook to the server side the emails show up on the server side on my old computer running the MSN mail program The mystery to me is it works in one direction and not the other why Can anyone help do you have any thoughts on what I might be doing wrong or how I might get the transfer of these stored emails completed I realize that if the MSN program had PST files things would be easier I look forward to hearing anyone s thoughts Tech Support Guy System Info Utility version OS Version Microsoft Windows Home Premium Service Pack bit Processor Intel R Core TM i - QM CPU GHz Intel Family Model Stepping Processor Count RAM Mb Graphics Card Mobile Intel R HD Graphics - Mb Hard Drives C Total - MB Free - MB D Total - MB Free - MB E Total - MB Free - MB Motherboard Hewlett-Packard A PBZBTG HT H V Antivirus McAfee Anti-Virus and Anti-Spyware Updated and Enabled nbsp
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Hi All,

I have just upgraded to Win 8 and installed office 2010. I've got outlook up and running but most of the previous emails were in folders. On the new system I don't have these emails or folders.

Any ideas how I would port them over? The old outlook is still intact on another hardrive.

Any help would be great

A:Outlook how to port over folders of email?

If you have the location of the old files, just choose File > Open > Outlook Data File and select it. Optionally, you can copy it or move it to the same location as the new one (May need to be renamed). < If the other hard drive is in the same system. > You can Map a network Drive and Move or Copy the file from it if on another.
Relevancy 61.92% someone share their insight on this one.

Just installed MS Outlook 2010. I set up my 3 email accounts. Now I have a separate Inbox for each of my 3 accounts....AND one for an account called Outlook.

Why does MS have to make this sooooo complicated. On my older verson of Outlook, all my email came into the same Inbox.

I don't mind if there is a separate Inbox, Sent, etc, for each account...but what the heck is the other "Outlook" account for.



A:Solved: Outlook 2010 with Multiple Email Accounts

Go to accounts (file->Account Settings) and look at your list of accounts. The 'Outlook' account may just be one you inadvertently added as the default account name. Check the settings of that account and see if you need it. Delete it if you don't.

Also, if you haven't already noticed, the email account you send from depends on what inbox is highlighted. I had to break old habits with 2010 to keep from sending mail out through the wrong account.

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Hi there I've got a GMAIL account which I access via OUTLOOK IMAP I've googled for this but the solution doesn't work --there's there's no TRASH folder under GMAIL How though do you delete PERMANENTLY Email -- If you delete it from the BIN folder it goes to Deleted folder -- if you empty this folder and then click on the gmail all mail 2010 outlook delete email with Permanently from gmail folder it all re-appears again I've got something like mails now that I can't seem to get rid of -- if I have to do this via gmail itself then it rather makes the whole point of using OUTLOOK pointless in the first place The only reason I opened a GMAIL account Permanently delete email from gmail with outlook 2010 was because of its integration with OUTLOOK Deleting emails goes to the delete folder - now if I empty that the mail is seen again in the ALL mail folder - deleting that goes to the BIn folder and deleting that goes back again to the delete folder -- endless roundabout Cheers jimbo

A:Permanently delete email from gmail with outlook 2010

Maybe something here which could help:
How to Delete Emails from Gmail IMAP Access Mail Client ? My Digital Life

In Outlook 2010 and some email, you can set Outlook to automatically move the deleted items to [Gmail]/Trash folder on the server. To do so, go to the ?Account Settings? of the Gmail account, and change its account settings. At ?More Settings?, go to ?Deleted Items? tab, and select ?Move deleted items to the following server on the server?, and select the ?[Gmail]/Trash? folder in the tree list.

An email message in Outlook can appear in many folders (applied with many labels). Typically, once you delete the email and move it to Trash, the email should be removed from other folders by Gmail too. Perform a sync or Send/Receive All Folders (for Outlook) so that mail client can synchronize the change that takes place on Gmail cloud after deletion. If for some reason Gmail and mail client does not automatically remove to Trash a delete email from all folders (labels), and the supposedly deleted emails on folders other than Trash folder, then manual deletion from each and every folders is requires. This including from [Gmail]/All Mail folder which archived all mails.
Once the e-mails are moved to Trash folder, it will be automatically purged by Google server process after 30 days. You can also configure your mail client to process purge permanently items mark as trashed or deleted in the original folder automatically from the server. Note that also if you delete any email message from [Gmail]/Spam or [Gmail]/Trash, it will be deleted permanently, locally and on Gmail server.
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I have a specific email contact who can be reached directly through my Gmail on Google but every time I send directly from Outlook 2010 the email dies as "Invalid Recipient". This applies even if I am replying to a received email from that person so it is not a typo or similar personal error and it is the only contact which behaves like this.

Anyone out there with any ideas?

A:Outlook 2010 won't accept a specific email address

Do they have special non-alphanumeric characters in their username?

That's the only thing that I can think of.
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Hi all,
I can't configure my outlook2010 account. I installed office2010 professional plus. However, I try to add internet e-mail account on outlook2010. it's not available to select internet e-mail. Do someone know how to fix?
Thank you for your reply in advance.

A:Urgent!!!Outlook 2010 email account problem

Welcome to Windows Seven Forums.

During the Office 2010 installation you have the option to choose whether to have everything installed to your computer, whether to install just some of the options, whether to install on first use or not install a particular option such as Outlook.

Can you remember which options you chose?

You can always reinsert your Office DVD and choose the repair option or uninstall it, and then re-install choosing all the options.
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I'm running windows 8 on an intel i7 machine with 16gb ram.
I just installed outlook 2010 64bit and every time I add an email account Outlook crashes.
No error message - just says "Micrsoft Outlook has stopped working"
Any suggestions?

A:Outlook 2010 crashes when setting up new email account

try this site it will show you how to repair outlook 2010

Repair Outlook Data Files (.pst and .ost) - Outlook -
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My hard drive recently crashed and I installed a new one. Fortunately, I had backed up my data so did not lose anything. However, I am having trouble importing my email files into the new Outlook. I have Windows 7 Home Premium 64bit and Outlook 2010 on both the old and new hard drives.

I imported several archive folders with no problem. However, the main account folder will not import. When I try, I get an error message ?The Outlook data file (.pst) is already in use in the current profile.? I have dozens of critical work emails in folders that I can?t access. How do I import all the folders into Outlook on my new hard drive?

A:Outlook 2010 Won't Import Email to New Hard Drive

Don't import! This outlook data file (.pst) is already in use in the current - Microsoft Community