Windows Support Forum

How can I 'reclaim' a User Profile?

Q: How can I 'reclaim' a User Profile?

New windows install after HDD fail.
Restored some backup files but created the user "Roger" (under C:/ ... Users)
My current profile is "Roger Main"
I cannot switch user to "Roger" (i.e. it doesn't exist under UAC)
How can I switch to the settings of profile "Roger"?

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Preferred Solution: How can I 'reclaim' a User Profile?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: How can I 'reclaim' a User Profile?

Roger I don't know if these will be of any help

User Profile Folder - Change User Account Folder Name
or
Built-in Administrator Account - Change Name
there are several tutorials referring to user profile stuff if these do not suit what you need. if you type in "how to change user profiles" in the tutorial search space there will be plenty come up.

http://www.sevenforums.com/general-discussion/323817-how-can-i-reclaim-user-profile.html
Relevancy 79.12%

As of today in our domain environment consisting of Windows and Windows Enterprise machines we are experiencing the quot User Profile service failed the sign-in - User profile cannot be loaded quot error message whenever a user tries to login This only affects users new to the particular machine If they have signed on before and already have Default service 8 User Profile loaded. be Profile Profile sign-in Win Environment Domain in Corrupt The failed User 7 the User Win cannot and - a cached account the computer logs them in with no issue This is occurring on both Win and Win machines We are an academic institution so this is becoming a huge problem in our labs Students generally use different computers so this is popping up very frequently I have a solution for the issue It appears that on the non-working machines that the quot Default quot user profile is corrupt I have discovered that if I find a machine Win or Win doesn't matter that is allowing first time users to logon I can copy the quot Default quot user profile and replace the corrupt one I must first permanently delete the corrupt profile before copying over the new one Corrupt Default User Profile in Domain Environment - The User Profile service failed the sign-in User Profile cannot be loaded. Win 8 and Win 7 I am doing this over the network by navigating the C users folder Even this way is becoming cumbersome though as we have over computer in labs I have googled and googled and I keep seeing the same answers offering various solutions none which are any more practical than my method I cannot find information on a cause or a reason of why this would just crop up out of nowhere I suspect maybe a Windows update but I cannot verify that yet If anyone can offer any advice share a possible patch it would be much appreciated Thanks nbsp

https://social.technet.microsoft.com/Forums/en-US/5a617fa3-ddbe-49a2-af23-e68fd6b015a3/corrupt-default-user-profile-in-domain-environment-the-user-profile-service-failed-the-signin?forum=w8itprogeneral
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Hello everyone.

I will cut to the chase, so to speak.
A while ago Thunderbird lost my profile info, I was able to locate in explorer and copy to my desktop (for easy of locating again).

Now I have been able to redo a new account using Thunderbird and retrieved my address book. My dilemma now is that I am unable to figure out how to re install the rest of my profile ie. mail sent etc etc.

the file i saved to my desktop has 2.93gigs of info I desperately need back.

I do appreciate any assistance with this most issue.

Thanks all,

Dean

A:thunderbird profile reclaim

Welcome to TSF!!

Hi,

Sorry it tooks me soo long to get to you. Here is the a starting point for you to work with. See if this will help you reclaim your profile. Restore a backed up profile

Cheers!

http://www.techsupportforum.com/forums/f131/thunderbird-profile-reclaim-302073.html
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I need help badly! While working with NeonFx in the "Malware, Trojan, Virus" Forums. The OTS.exe tool deleted key vista files. I am unable to boot up normally! I am writing this request for help after booting up in safe mode. All of my vista settings are either gone or serverely imparied! I need help restoring my vista settings, user profile, recovering files, drivers, applications, etc. I have attached NeonFx's last post describing how my machine got to this state. Someone please help ASAP!
 

A:Vista - Failed to open by the service user profile. Unable to load user profile

https://forums.techguy.org/threads/vista-failed-to-open-by-the-service-user-profile-unable-to-load-user-profile.882933/
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my computer is password protected. i only have one user account on it. how can i fix this without losing anything on my laptop?

A:vista-the user profile service failed the logon. user profile cannot be loaded

Just a thought, did you password the default administrator account?

http://www.bleepingcomputer.com/forums/t/533684/vista-the-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded/
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Hello

When I tried to log on to administrator account on vista laptop this morning I got the following error massage "The User Profile Service failed the logon. User profile cannot be loaded." I did some research and found a potential solution: The User Profile Service failed the logon. User profile cannot be loaded.

However the problem is that the solution needs a working administrartor account and the only account I'm able to log in is a standard one with no power to change account type or boot into admin safe mode/ do a command prompt whatsoever.

Would anyone happen to have an alternative solution that doesn't require an admin account to fix this?

A:Vista - The User Profile Service failed the logon. User profile cannot be loaded.

Was able to log on in safe mode and follow the registry edit procedure. Thanks anyway

http://www.vistax64.com/crashes-debugging/281202-vista-user-profile-service-failed-logon-user-profile-cannot-loaded.html
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It is an HP computer that my brother brought over because it wouldn t boot It was giving me a quot bootmgr is compressed quot message So I got my Vista repair disc and uncompressed his drive That got rid of that message but then it was giving me winload exe errors So I fixed that and FINALLY it booted up but when I clicked on his user account to log on I get this error message I have searched for answers I came across a fix where you edit the registry if there is a duplicate entry in the profiles a loaded" profile cannot the service Getting message be logon. "user profile user failed section but there isn t an extra one I can boot into safe mode but I get no administrative tools no ability to see the event viewer or manage users idk if this is normal I did a command I found to make the default administrator account active or something like that and now when it boots up there is his user account Getting a "user profile service failed the logon. user profile cannot be loaded" message and an admin user If I click his user to log on I get the error message If I click the admin account it loads but it loads telling me the Vista copy is not genuine Anyone have any idea how to fix this Why is the admin account telling me Vista is not genuine Thank you

A:Getting a "user profile service failed the logon. user profile cannot be loaded" message

I came across a fix where you edit the registry if there is a duplicate entry in the profiles section but there isn't an extra oneExtra one? you mean the .bak key?Did you follow this guide?http://support.microsoft.com/kb/947215

http://www.bleepingcomputer.com/forums/t/466518/getting-a-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded-message/
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Admin account worked fine on Monday.  The kid used her (non-admin) account in the meantime.  Now it won't log into the admin account - "The User Profile Service failed the logon. User profile cannot be loaded."  I've read a few other boards on this issue, so I am now doing a thorough virus scan and will include results as soon as they're available.  But I am not confident about moving forward with any of the paths I've seen laid out, and some of them don't apply if you can't access the admin account anyway, so I wanted to start a thread here (I've gotten fabulous help here several times before).  It's running Vista Home Premium SP2.  AVG 2013 Internet Security.  Can't think what other specs may be relevant, but am happy to provide whatever would be of use.  Thanks!!

A:User Profile svc failed logon. User profile can't be loaded." on admin acct.

I got the same message when attempting to login on Windows 7, after no previous problems or changes before shutdown the night before. It continued to loop back to the logon screen even after rebooting. I ended up having to log on in Safe Mode, then do a system restore to restore back to the last restore point, which was a system checkpoint a couple of days earlier. That fixed it, and I've had no problems since. I hope that helps.

http://www.bleepingcomputer.com/forums/t/515804/user-profile-svc-failed-logon-user-profile-cant-be-loaded-on-admin-acct/
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OS Windows XP v Professional SP I restored the computer system as I had lost everything stored in the old user profile A NEW USER PROFILE mlinda quot is created with the correct domain attached to it eg CAA MAU and is fully restored The OLD USER PROFILE quot m linda quot remains in the documents and settings BUT - the domain is of a local computer eg SPARXX and it no longer works with the eg CAA MAU domain The original quot m linda quot user profile contains almost nothing in it no documents etc m linda is still listed in the userlist in computer management BUT 2 (fully name user user restored) new profile old ? Urgent-How profile change to back NOT THE NEW mlinda In administrator mode I dont t see ALL the contents of the newly restored profile Questions How do I change user profile quot mlinda Urgent-How 2 change new user profile (fully restored) back to old user profile name ? quot that has successfully retored everthing back to quot m linda quot since the new profile has everything intact How do I safely delete the newly restored quot mlinda quot and ensure everything is back to normal with the OLD USER PROFILE m linda How to ensure that the correct domain name is attached to the profile by transferring all the data from THE NEW mlinda eg domain CAA MAU to THE OLD m linda that currently has a local computer domain SPARXX User profile m linda has to be attched to domain CAA MAU Should I be backing up before eventhough the new mlinda is in super condition I read in forums that the links to desktop can be lost by transfering How do I retain it Do I have to change anything in the registry value Should I do it with Administrator account in normal mode or safe mode When I log on as an Administrator both mlinda and m linda is as brand new and none of the exisiting files in it When I log in as mlinda new I still see m linda local computer domain in the user list but not mlinda the new But when I right click properties of c documents and setting mlinda under security I see that mlinda is listed with the correct domain name My biggeest fear is not to lose the domain ouutlook etc while changing mlinda to m linda B Rather than going through a process of copying mlinda to m linda Is it possible just delete THE OLD USER PROFILE m linda and rename the THE NEW USER PROFILE mlinda since this is fully restored to m linda If yes what are the best steps And how can I make the adjustments to user list since when wondows starts there is only THE NEW PROFILE mlinda popping up I need it back to m linda I read in a forum that I can go to registry HKLM SOFTWARE Microsoft Windows NT CurrentVer Profilelist and change but I don t want to mess with it In my case in the registry i should I delete m linda first and rename mlinda to m linda This is rather urgent and need to fix today All your help are truly appreciated Thank you nbsp

https://forums.techguy.org/threads/urgent-how-2-change-new-user-profile-fully-restored-back-to-old-user-profile-name.1004093/
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I have a Dell laptop that has Windows Vista. Received the below message after I typed in my password for the adminstrator account

The User Profile Service failed the logon. User Profile cannot be loaded

I went into Safe Mode and was able to get to the desktop of the laptop. I attempted to go to administrative tools to try and add a new user account but I don't see an option for that.

Any suggestions would be greatly appreciated.

thanks

Nancy
 

A:The User Profile Service failed the logon. User Profile cannot be loaded

Here is the Microsoft support article for that.
 

https://forums.techguy.org/threads/the-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded.1139197/
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I had the following error:

The User Profile Service failed the logon. User profile cannot be loaded.

I googled how to fix it. I now can't get to my photos from my other user account. How can I get to them so I can burn them on a DVD and clear up some of my hard drive? I can still see they are there in my Picasa program just can't get to them on desktop now.

Thanks,
Nici
 

A:The User Profile Service failed the logon. User profile cannot be loaded.

Use an admin account, go to the account's picture folder you had before, and answer yes if it asks if it should modify security. ( haven't done this in a while so I can't remember the exact wording )
 

https://forums.techguy.org/threads/the-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded.1139421/
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Hi nbsp I have a very annoying problem on wireless tablets running windows update nbsp The tablets boot nice and fast approx - seconds to the failed be User cannot User Profile profile loaded the sign-in. Service ctrl alt del screen nbsp However the network mandatory profiles used by students do not work for another seconds after that nbsp For the first seconds or so after ctrl alt del shows up they get the error message quot User Profile Service Failed the sign-in nbsp User User Profile Service failed the sign-in. User profile cannot be loaded profile cannot be loaded quot nbsp After that they will login just fine nbsp We've looked at procmon bootlogs and it shows BADNETWORKPATH the first couple of times you try to call the network path to the mandatory profile nbsp We have tired setting various Group Policy Objects to force them to wait for the network based on various other posts on this nbsp and User Profile Service failed the sign-in. User profile cannot be loaded other sites nbsp Always wait for the network Wait for group policy processing wait User Profile Service failed the sign-in. User profile cannot be loaded for network timeout etc nbsp None of them seem to make any difference nbsp Can somebody explain to me how to resolve this issue nbsp Cheers Da'flibble

https://social.technet.microsoft.com/Forums/en-US/39e43c19-92a8-4d5c-9ec1-8d8c5d94df00/user-profile-service-failed-the-signin-user-profile-cannot-be-loaded?forum=w8itproperf
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i encounter this problem when i try to login my account which is under a domain User profile service failed the logon User profile cannot be loaded Will the OU in ad will affected this problem Firstly this machine hostname have the cannot loaded service be logon profile User User profile failed not move to Finance OU But i can login my own account my account has move to Finance OU I try my colleague login User profile service failed the logon User profile cannot be loaded id as well His user account was also in the Finance OU but he cannot login he get the user profile service failed the logon user profile cannot be loaded This is cause by OU or is it the windows issue User profile service failed the logon User profile cannot be loaded i have try to rejoin the domain same problem This is a new machine so i believe the registry fix on the profile list does not help at all i User profile service failed the logon User profile cannot be loaded try to copy the default folder under user to my usb and then transfer to the new pc same problem as well anyone have any solution to it

A:User profile service failed the logon User profile cannot be loaded

You'd need to ask your IT Adminstrator.

http://www.sevenforums.com/general-discussion/351792-user-profile-service-failed-logon-user-profile-cannot-loaded.html
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Im trying to create a new user account on my computer but every time i do that Im unable to login to that name Only the administrator account is accessible All new accounts createdwill give me this message quot The User Profile Service failed the logon User profile cannot be loaded quot This applies to the guest account as well If this helps when you go to C Users only the main account s folder and a folder called quot Public quot is present Im pretty sure it should have showed the folder of the newly created account Because of this im unable Profile logon. The the failed loaded cannot User profile be Service User to copy files from my main account to the new account as the folder for it does not exist This is frustrating as im trying to create an account for my brother with parental controls But we cant even access it without it saying that the user profile cannot be loaded How can I fix this I ve been following these instructions from Microsoft The User Profile Service failed the logon. User profile cannot be loaded http support microsoft The User Profile Service failed the logon. User profile cannot be loaded com kb I went to the registry editor and went to HKEY LOCAL MACHINE SOFTWARE Microsoft Windows NT CurrentVersion ProfileList It seems that there isn t even any folder associated with the new account I was only able to find a folder associated with the main account But none for the new accounts

A:The User Profile Service failed the logon. User profile cannot be loaded

Back to the beginning...what steps did you actually take...to create a new profile?

http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

Louis

http://www.bleepingcomputer.com/forums/t/425494/the-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded/
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I would like to create a new user and migrate all data settings etc from an existing user to the new user on the same computer Reason is some conflicting names between some computers on the same network and a Windows Home Server I tried changing the name of the user but that doens t change the name of the profile That created some confusion with Remote Desktop Seems that even though I changed the user name I had to log on via Remote Desktop using the old user name I ve read about a method of creating profile Premium to migrate to profile? Vista new How old Home user user the new user logging on then off logging on as the old user and just copying all the files How to migrate old user profile to new user profile? Vista Home Premium from one user to the other after turning on show system and hidden files etc That doesn t migrate any settings I wouldn t think only files And another problem is there isn t enough hdd space to copy the profile not sure what to do other than get a larger hdd which I could do if totally needed I looked at the USMT a little but it looked like a lot of work for what I was doing I ve also seen a step method by Joshua Mouch which still involved copying the files Is there a way to just change the user name and then change the profile name that coincided with that user That way no files are copied or moved just changing the How to migrate old user profile to new user profile? Vista Home Premium profile name associated with that user edit I just found this does How to migrate old user profile to new user profile? Vista Home Premium this really work That s all I want to do change the user name and have that profile name match the user name Delete or rename the profile folder under the users profile folder location locate the key HKEY LOCAL MACHINE SOFTWARE Microsoft Windows NT CurrentVersion ProfileList and remove the subkey that contains the reference to the profile in question reboot and login as the user this will create a new profile instance Thanks Monte nbsp

http://www.techspot.com/community/topics/how-to-migrate-old-user-profile-to-new-user-profile-vista-home-premium.137256/
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Hi, at windows start i get the message "The User Profile Service failed to logon. User profile cannot be loaded". There was no known activity last time system was up and running and it was shut down normal.

The desctop(HP) was delivered some years ago with V7 installed, ONE personal userID with admin auth. was created. Then a System repair disc was created.

What is the safest and simplest way(if any) to fix this problem and maintain the user data?(I did see support strings about this problem but they seem very complicated and confusing to me)

1. Shoud I restart system some functional key to get into safe mode or use the System repair disc and then what option?

2. Should I then logon to the default accountID(not known to me), and restore system to older backup point or shoud I try to repair the personal UserId?

Please advice

A:The User Profile Service failed the logon. User profile cannot be load

Hej Stene, v?lkommen till Seven Forums .

See this tutorial for fix: User Profile Service failed the logon. User profile cannot be loaded.

Kari

http://www.sevenforums.com/general-discussion/334619-user-profile-service-failed-logon-user-profile-cannot-load.html
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Hi

On my daughters W7 x86 PC the above message is happening when she tries to logon, the PC was set up with two users, I do noyt know if the other user can logon as she is away and we do not know the password.

What can I do to fix this error, all the fixes I can find require the user to logon, which is not happening.

Any ideas on how I can proceed.

Thanks

Daniel

A:The User Profile Service failed the logon. User profile cannot be load

Hello Daniel, and welcome to Seven Forums.

The tutorial below can help with fixing this error. The "In Preparation" section at the top will help to get logged into an administrator account to be able to do the rest of the tutorial. If you have any questions, then please feel free to ask.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,
Shawn

http://www.sevenforums.com/general-discussion/310351-user-profile-service-failed-logon-user-profile-cannot-load.html
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windows 7 will not let me log on to my administrator account.  this is my son"s computer. could he have downloaded something that is causing this?  how do i fix it? thanks!

A:the user profile service failed to logon user profile cannot be loaded

i was able to resolve the problem.  system restore in safe moce,

http://www.bleepingcomputer.com/forums/t/506576/the-user-profile-service-failed-to-logon-user-profile-cannot-be-loaded/
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I have literally tried every solution found online and NOTHING seems to work nbsp Our environment Windows server domain controller Windows Pro x bit PC's nbsp Trying to login as a domain user and get the error quot User Profile Service failed the logon nbsp User profile cannot be loaded quot nbsp I can only login with the domain Administrator Service User the profile cannot User Profile be loaded. failed logon. account or the local administrator account nbsp We are NOT using Roaming profiles nbsp The application event logs do have event error and event warning see screenshot below What I have tried Microsoft FixIT Tried editing the SID's out of the registry manually per KB http support microsoft com kb Deleted all domain user profiles from machine Removed PC from domain and rejoined Deleted user account from Active Directory and recreated Verified GPO was not configured to quot allow users to logon with temporary profiles quot SFC scannow Fresh install of Windows Pro Live Essentials nbsp was User Profile Service failed the logon. User profile cannot be loaded. never nbsp installed some forums referred to the sqm file fron event ID possible relating to an issue with Live Essentials Google update was never installed nbsp remember seeing it referred to in a forum as well nbsp I am now out of ideas nbsp This has been an ongoing issue for about a month and I am finally admitting defeat nbsp This is my last effort to get help before breaking down and paying the to Microsoft to help resolve it PLEASE HELP Thanks Phillip

A:User Profile Service failed the logon. User profile cannot be loaded.

Hi Phillip,
 
I would like to verify whether the issue only occurs on special Windows 7 computer or on all Windows 7 computers.

 
I suggest checking the permission of the user profile folders and Default folder. Make sure the users has full control of their profile folders.

 
Meanwhile, ensure the users are the owner of the C:\Users\theirname\NTUSER.dat. Also, please put NTUSER.dat in the security software exclusion
list for testing.
 
Please also post in Server Forum to get more assistance.
http://social.technet.microsoft.com/Forums/en-US/winserversetup/threads
 
Best Regards,
NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

https://social.technet.microsoft.com/Forums/en-US/cd6f6995-a683-49de-af35-329a09b4a6f1/user-profile-service-failed-the-logon-user-profile-cannot-be-loaded?forum=w7itproinstall
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Today, Dec.20th, I wanted to create a standard user account for testing.
I named it Test.
When I tried to log on to Test account, I received the above message.
I used the tutorial compiled by Shawn but failed :
The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

Problems :
1. I don't remember when was the last time I successfully created a new user account. Therefore, not knowing which is the good restore point for this matter.
2. The tutorial mentioned SID key with .bak at the end.
There are 3 SID keys, but none has .bak at the end.
3. name of ProfileImagePath is as follow ...........
a.1001 belongs to t-4-2
b. 500 belongs to Administrator
c. 501 belongs to Guest
I don't see the SID key for the Test account.
Therefore, I am stuck. not knowing how to proceed.

see screenshot :



Please advise.
Thank you.

P.S. Guest account was NEVER activated.

t-4-2

A:User Profile Service Failed the Login User profile cannot be loaded

Hello t-4-2,

The SID key for the user profile will not be created until the first time a newly created user account is logged on to.

You might see if this part of the tutorial may be the issue you are having.

Rob Brooks-Bilson's Blog: Fix for Vista's: The User Profile Service service failed the logon. User profile cannot be loaded

http://www.sevenforums.com/performance-maintenance/203645-user-profile-service-failed-login-user-profile-cannot-loaded.html
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Restart F8 brings up F2 Set Up or F12 Boot Menu.  Can't find advanced boot options to start in safe mode.

A:User Profile service faied to logon. User profile cannot be loaded

System manufacturer and model?
 
FWIW
 
Louis

http://www.bleepingcomputer.com/forums/t/559644/user-profile-service-faied-to-logon-user-profile-cannot-be-loaded/
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I recently tried working with my Sony VAIO Desktop I upgraded from Windows XP to Windows and ever since I did this I have had a few problems keyboard would disable after the W OS Loaded etc I have been working to remedy this problem and others by Profile Profile loaded the failed be Cannot User Logon- User Service cleaning up the hard drive registry memory etc using AVG Antivirus which I recently installed and its family of products updating drivers to Video Controller and Storage Controller which AVG User Profile Service failed the Logon- User Profile Cannot be loaded alerted I needed to update in Device Manager I attempted to update the drivers to the two controllers mentioned above and as windows started to search the internet for solutions after - hours I did not get a response and my screen OS became unresponsive so I had to do a cold boot powered off for cycles - standard I rebooted my system this morning to find that once I logged on User Profile Service failed the Logon- User Profile Cannot be loaded I got - quot User Profile Service failed the Logon- User Profile Cannot be loaded quot press Ok and it sent me back to the Windows SP logon screen again looping Please provide any knowledge on what to do to remedy this issue Thanks in advance User Profile Service failed the Logon- User Profile Cannot be loaded Daveq

A:User Profile Service failed the Logon- User Profile Cannot be loaded

Hello Daveq, and welcome to Seven Forums.

The tutorial below should be able to help with this error.

User Profile Service failed the logon. User profile cannot be loaded.

http://www.sevenforums.com/general-discussion/379244-user-profile-service-failed-logon-user-profile-cannot-loaded.html
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I've searched for about a week now and have not found a solution. I followed the suggestions about the corrupt Profile and the .BAK SID, but neither are my situation.

My SID is fine - I did manage to find a temporary fix. If I delete and recreate the user in Active Directory on the server it fixes the problem. The problem is, I have 300 computers and every morning there are at least 10 - 15 users I must do this to. Not an ideal solution.

We bypassed Vista, so we had no idea that this Microsoft bug existed until last week.

A:The User Profile Service failed the logon. User profile cannot be load

Hello ! Welcome to SF !

Check this article from Microsoft run the Fixit and see if that help Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"

- Captain

http://www.sevenforums.com/bsod-help-support/103765-user-profile-service-failed-logon-user-profile-cannot-load.html
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Hi Recently i have had a few users in our domain unable to logon due to this error To fix the issue nbsp i have been deleting their local profile and then logging back on so they pick up the mandatory profile stored on the server and everything then works fine Server is running server r and workstations are running windows pro nbsp I have just noticed the below error in the event logs on a few of the affected machines Windows cannot copy file C Users lnyberg AppData Local Temp jds tmp to location UNC CM-DC NOCSC Profiles StaffNew V AppData Local Temp jds tmp This error may be caused by network problems or insufficient security rights Profile logon. loaded. Service User profile be User failed the cannot The nbsp DETAIL - Access is denied Is this what could be nbsp causing nbsp the issue with nbsp logging nbsp on I am a bit confused as to why it would be trying to copy a temp file back to the mandatory profile The User Profile Service failed the logon. User profile cannot be loaded. on the server Any ideas would be great Thanks Shane

https://social.technet.microsoft.com/Forums/en-US/327332a7-1c13-4cae-ae8b-3a48088d621b/the-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded?forum=w7itprogeneral
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Hello I am new here I know absolutely nothing about computers so I wasn t even sure where I should post this cannot the failed Service loaded. profile logon. User User be Profile thread Please help I am desperate Here I will explain what the issue is AND what I tried nbsp to do to fix it But I failed Recently I ve had issues with my computer randomly opening a lot of windows on it s own Yesterday I was User Profile Service failed the logon. User profile cannot be loaded. away and my computer was on and when I came back I saw about new tabs opened and all almost my computer icons seemed to have disappeared I assumed it was just some computer mistake because no way everything go deleted on its own So I restarted it When I restarted it I got the message from the title- quot User Profile Service failed the logon User profile cannot be found quot I don t wanna take User Profile Service failed the logon. User profile cannot be loaded. it to a quot professional quot to get it fixed because I don t trust any people here in my city- whenever I did that they deleted ALL my files And I have some EXTREMELY important files in this computer that I wish I had saved on USB but I haven t so I definitely can t lose them I just never thought anything will go wrong with this computer as it worked pretty much perfectly So anyway I decided to try to fix it on my own despite that I admittedly know nothing about computers I read that this issue is fairly easy to fix So I found tutorials and forums where people say you should press f and it will take you to quot safe boot quot mode I did this and the first times nothing happened- and third time something did happen but NOT what they said I got options with numbers and letters and third option saying quot enter setup quot Obviously this was Chinese to me but I knew it s not supposed to be that way I saw some people had the similar issue and someone suggested that I press ESC so I did The next thing that happened was that it opened quot ASUS UEFI BIOS Utility - Advanced mode quot and it had parts- Main Al Tweaker Advanced Monitor Boot Tool All I knew was that from what I read I was supposed to activate quot safe boot quot in order to access computer properly but when I clicked under quot Boot quot I didn t see safe or secure mode anywhere I don t know what to do Please help as I m seriously desperate I will gladly tell you any further info and detail about anything else that I can see on my computer under any of these options I just really need this fixed and I d really appreciate it if anyone was patient enough to tell me what to do step by step Thank you so much in advance

A:User Profile Service failed the logon. User profile cannot be loaded.

You can try to fix with Safe Mode - repeatedly tap F8 as you boot up.It may take two or three tries to start the safe mode.Continue with Safe mode and user the Administrator login.Are you able to get into the computer with Safe mode as the Administrator? **** In this context administrator is the name of a hidden account used in safe mode. Normally you would not have to use this account. It can be used to repair or create user accounts.

http://www.computerhope.com/forum/index.php/topic,158181.0.html
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Hey Guys so this happened to my laptop the other day and I have only got round to fixing it now, I tried a few options like editing the .bak files etc with no luck so I recovered what I could and just deleted the user profile an that seemed to of fixed the issue.

I was just wondering if their is anyway to delete the data off the old user user profile without having to format the hard drive. As its still taking up space on my hard drive even though the profile is deleted.

Many thanks in advance

Damian

A:The User Profile Service failed the logon. User profile cannot be loaded

Hello Damian, and welcome to Vista Forums.

Since you have already deleted the user account through the Control Panel, you should be able to just delete C:\Users\(user-name) folder for the old user account while logged in the new account.

Hope this helps,
Shawn

http://www.vistax64.com/general-discussion/293696-user-profile-service-failed-logon-user-profile-cannot-loaded.html
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lately when i try to turn on the Guest user ( its my first time to turn on it)
then when i try to log on using guest i encounter a error message?
the user profile service failed to logon user profile cannot be loaded , i already try to make another user but the message or error is still appearing ,

but my main user is working im just worried about this and i already try some solution here but its not working

im using Windows 7 , thank you in advance !

A:The User Profile Service Failed to Logon User Profile Cannot be loaded

Hello John,

You might see if the tutorial below may be able to help fix this for you. User Profile Service failed the logon. User profile cannot be loaded.
If not, then I'd recommend to turn off the Guest account, delete any 501 key below found for the C:\Users\Guest account at the same registry location in the tutorial above, delete the C:\Users\Guest folder, and restart the computer. This will give you a fresh start with the Guest account as if you never turned it on.

S-1-5-21-4087885203-1817915059-2930943868-501

or

S-1-5-21-4087885203-1817915059-2930943868-501.bak




Hope this helps,
Shawn

http://www.sevenforums.com/general-discussion/223305-user-profile-service-failed-logon-user-profile-cannot-loaded.html
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Hey all 
 
Long time user of bleeping computer - gonna jump on in and join the fun and games!
 
Anyway I work in a small local computer repair shop and recently we had LOADS of Vista and Windows 7 machines with the error
 
"The User Profile Service failed the logon. User profile cannot be loaded"
 
We can repair the fault changing the profile from temporary profile path and swapped the .bak extension in registry. 
 
But what the hell is causing it? We have had two machine back in within two weeks of initial repair. We figured windows update at first but its not a given. 
 
cheers!

A:"The User Profile Service failed the logon. User profile cannot be loaded"

Have you read this Microsoft Support article?
 
There are similar articles for Vista and XP.

http://www.bleepingcomputer.com/forums/t/511054/the-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded/
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Im trying to create a new user account on my computer but every time i do that Im unable to login to be User The Service the failed Profile cannot profile loaded User logon. that name Only the main account is accessible All new accounts I create with my account will give me this message quot The User Profile Service failed the logon User profile cannot be loaded quot This applies to the guest account as well If this helps when you go to C Users only the main account's folder and a folder called quot Public quot is present Im pretty sure it should have showed the folder of the newly created account Because of this im unable to copy files from my main account to the new but inaccessible account as the folder for it does not exist This is frustrating as im trying to create an account for my brother with The User Profile Service failed the logon. User profile cannot be loaded parental controls But we cant even access it without it saying that the user profile cannot be loaded How can I fix this I've been following The User Profile Service failed the logon. User profile cannot be loaded these instructions from Microsoft Error message quot The User Profile Service failed the logon User profile cannot be loaded I went to the registry editor and went to HKEY LOCAL MACHINE SOFTWARE Microsoft Windows NT CurrentVersion ProfileList Apparently there should be two folders with S- - that is followed by a long set of numbers but there is only one It seems that there isn't even any folder associated with the new account I was only able to find a folder associated with the main account But none for the new accounts So that method to resolve this problem doesn't work for me I am running Windows Vista

A:The User Profile Service failed the logon. User profile cannot be loaded

Did you try the other 2 methods from that webpage?

http://www.techsupportforum.com/forums/f217/the-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded-609185.html
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I have a very bad problem with my PC. It started yesterday and the vista system repair came up and scanned my computer. When it finished I clicked finish and my PC restarted then it did it again..and again...and again.
Then I went into safe mode and virus scanned everything but came up with nothing. So I restarted my PC and it said The user profile service failed the logon. User profile cannot be loaded. So I clicked ok then my user account came up somehow. I clicked it and it took me to desktop except that half of my programs were gone and like nothing worked, all my documents, downloads, pictures were all gone. I can't do anything on that computer, can anyone help please??(I have googled it but none of the solutions work so I want to find an answer specific to my problem)
 

A:The User Profile Service failed the logon. User Profile cannot be loaded

Most likely it is loading a temporary profile.

First try a system restore to see if can recover the user profile.
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

If system restore fails to load while in windows or you get errors, try it from the recovery environment http://www.bleepingcomputer.com/tutorials/tutorial142.html
Here is another solution to try if SR fails to work for you, it shows you how to create a new user account, then log into the new account and copy your old profile over to the new account. This article is for XP but the process is the same for Vista. See "Moving to a new user profile"

http://www.lockergnome.com/it/2004/12/15/get-it-done-recover-a-damaged-windows-xp-user-profile/
 

https://forums.techguy.org/threads/the-user-profile-service-failed-the-logon-user-profile-cannot-be-loaded.856413/
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so this is it,, i never established a user before 10 minutes ago my login was always administrator,, and due to spy ware and stuff that just started to bug me i decided to create a new log in,,
now when i created this new user my admin user does not exist anymore?? but all the mal ware from my old log in came to this new one,... anyways, the malware is not the prob,,
the prob is that i lost of of my tweaked user settings, i lost my beatifull desktop and i want it back!!! does anyone know how to get back my Admin user????
 

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First time poster but I think I've done my homework on this issue This issue has similar symptoms to a problem with vista http www vistax com tutorials -user-profile-service-failed-logon-user-profile-cannot-loaded htmlHowever it is longer data at any User Service creating log Profile username failed service other on: Apparently than profile W7 picture. and is no W7: user definitely not the same issue see further Current Config HP dv - W RC x Last update up to date as of installed succesfully and should be unrelated to this issue not verified yet by a pre-update W7: User Profile Service service failed at log on: Apparently W7 is no longer creating any user profile data other than username and picture. restore Running with Admin account while diagnosing troubleshooting Currently have two working accounts one standard one admin Symptom New user accounts cannot be logged into On an attempted login to the new account the following information is displayed on the login screen quot The User Profile Service service failed the logon User profile cannot be loaded quot Windows then logs off the operator and returns to the initial user selection screen All other aspects of use are normal Current Diagnostics First attempts to resolve this problem were to recreate the new account This was attempted when logged in as both Standard and Admin This was also attempted under safe mode This has been attempted with virus protection disabled All to no difference in the symptom The similarity to the Vista issue linked above caused me to check the registry entry under HKEY LOCAL MACHINE SOFTWARE Microsoft Windows NT CurrentVersion ProfileList for the new profile as suggested by that link Unlike that issue there simply is no entry for the new user Examination of the new log entries from creation of account to attempted log in provides the following entries Level Date and Time Source Event ID Task Category Information PM Microsoft-Windows-Winlogon None The winlogon notification subscriber lt SessionEnv gt was unavailable to handle a notification event Warning PM Microsoft-Windows-Winlogon None The winlogon notification subscriber lt Profiles gt failed a notification event Information PM Microsoft-Windows-Winlogon None The winlogon notification subscriber lt SessionEnv gt was unavailable to handle a notification event Warning PM Microsoft-Windows-Winlogon None The winlogon notification subscriber lt Sens gt failed a notification event Error PM Microsoft-Windows-User Profiles Service None quot Windows cannot log you on because your profile cannot be loaded Check that you are connected to the network and that your network is functioning correctly DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed quot Warning PM Microsoft-Windows-User Profiles General None quot Windows cannot copy file C Users Default AppData Local Microsoft Windows Live SqmApi SqmData sqm to location C Users TEMP AppData Local Microsoft Windows Live SqmApi SqmData sqm This error may be caused by network problems or insufficient security rights DETAIL - Access is denied quot Error PM Microsoft-Windows-User Profiles Service None Windows cannot find the local profile and is logging you on with a temporary profile Changes you make to this profile will be lost when you log off Warning PM Microsoft-Windows-User Profiles General None quot Windows cannot copy file C Users Default AppData Local Microsoft Windows Live SqmApi SqmData sqm to location C Users New Username AppData Local Microsoft Windows Live SqmApi SqmData sqm This error may be caused by network problems or insufficient security rights DETAIL - Access is denied quot Naturally I started with the earliest error first and decided to look to see what is going on The file that is trying to be copied is there but the destination folder does not exist As near as I can tell whatever process the User Profiles General Service is trying to perform the copy does not have sufficient access to perform the operatio... Read more

A:W7: User Profile Service service failed at log on: Apparently W7 is no longer creating any user profile data other than username and picture.

It could be this version  error "User profile service..." http://www.brooks-bilson.com/blogs/rob/index.cfm/2009/1/5/Fix-for-Vistas-The-User-Profile-Service-service-failed-the-logon-User-profile-cannot-be-loaded
Great find Flav!While I didn't resolve or have the exact issue 'Brooks-bilson's had, one of the comments on this blog entry (http://www.brooks-bilson.com/blogs/rob/index.cfm/2009/1/5/Fix-for-Vistas-The-User-Profile-Service-service-failed-the-logon-User-profile-cannot-be-loaded#c42AB7AE6-0B26-9AF4-6DB3C7B226C688B4) did have a comment that worked.First I renamed the file "\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm" to \Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm.bakInterestingly, this failed (bolded to help skimming folks).  However, actually moving the file out of the directory (effectively deleting it) did work.  This file was definately related to the problem, but exactly why W7 wasn't able to copy this (such as insufficient permissions or too long name error) is still unresolved.A little bit of information about the process Vista (and presumedly W7) goes through is well laid out in the referenced blog, and I recommend it for education.Unless it pops up again, I'm considering this issue closed and won't be monitoring it.  I hope everyone dealing with this W7 issue finds this helpful.Thanks again, Flav, for the find.D

https://social.technet.microsoft.com/Forums/en-US/fb56130c-40f6-4bd8-a833-0a1b0891e5af/w7-user-profile-service-service-failed-at-log-on-apparently-w7-is-no-longer-creating-any-user?forum=w7itprogeneral
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The user profile service failed the sign-in user profile cannot be loaded in Windows 10.

I created a local account in Windows 10 and when I login I get that error. My laptop came preinstalled with Windows 10 and was not upgraded.


There is no folder being created for the User and no registry data either.

http://www.tenforums.com/user-accounts-family-safety/58065-user-profile-service-failed-sign-user-profile-cannot-loa.html
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Hello
we had a windows server 2008 Domain network.
now we have deployed a brand new windows server 2012 R2 forest.
so we must disjoin client computers from previous domain and join them to this new domain.
when users of this new domain login to their computers, new profile folder is created for them (e.g. c:\users\u1.newdomain.lab, but this folder definitely doesn't contain their previous profile folder contents (desktop, documents, App data....)
what is the best solution to migrate user profiles from each previous user to related new user without any problem ?
i tried copying the entire profile folder of each user & replace it on the profile folder new user, but some problem arises, when this new user tries to login using this replaced profile folder.
i am not sure is it right forum to ask user profile related question?
thanks in advanced

https://social.technet.microsoft.com/Forums/en-US/3bcd33cb-019c-49e9-8664-610a0f7437cc/replacing-previous-user-profile-on-new-user-profile-folder?forum=w7itpronetworking
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Hello I have a problem with my windowsc profile When I enter my password I get I message saying The user profile failed the logon User profile can not be loaded I have Google how to fix it and the fix seems to be boot into safe mode by pressing f or f but I have tried this and I don't get any menu it just loads to the windows Logon screen So I can't seem to load safe mode is there anything can User not The profile user logon help!! profile the failed be loade else I can try I do still have my windows disk used to install windows onto the PC from around months ago If that can be of any help I still have a lot of data on the PC that is help!! The user profile failed the logon User profile can not be loade not backed up so I don't want to wipe the internal HDD Is there any way I can copy my files to my external HDD as I really don't want to Lose them My PC is an Acer xc- thank you

A:help!! The user profile failed the logon User profile can not be loade

Hello Blade, and welcome to Seven Forums.

Double check using the tutorial below to see if it may be able to help you sort this error.

User Profile Service failed the logon. User profile cannot be loaded.

http://www.sevenforums.com/general-discussion/376342-help-user-profile-failed-logon-user-profile-can-not-loade.html
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Its my friends comp im trying to fix it 4 him but im stuck

A:the user profile service failed user profile cannot be loaded

http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

fixed it using this

http://www.bleepingcomputer.com/forums/t/358527/the-user-profile-service-failed-user-profile-cannot-be-loaded/
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Hello,
I currently have 5 user accounts on my windows vista 32-bit computer and I needed to create a new account. So, I logged onto the administrator account and created a new user account. Then, I logged off the administrator account and tried to log onto the new account. However, I received the following message
The user profile service failed the log on.
User profile can not be loaded.
After receiving the message I restarted the computer and attempted to log onto the new account but I received the same message.
Please help me.
Thank you in advance.

A:The user profile service Service failed the log on. User profile can not be loaded. Problem. Windows Vista 32-bit

Fix a corrupted user profile, Vista - http://windows.microsoft.com/en-US/windows-vista/fix-a-corrupted-user-profile

Louis

http://www.bleepingcomputer.com/forums/t/456439/the-user-profile-service-service-failed-the-log-on-user-profile-can-not-be-loaded-problem-windows-vista-32-bit/
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when i switch on the lenovo laptop win 7 the user profile service service failed the logon user profile canot be loaded what to do how to solv the problem ican,t login to laptop

A:user profile service service failed the logon user profile canot be loaded

I receive error message: The user profile service failed the - Microsoft Answers

http://www.techsupportforum.com/forums/f217/user-profile-service-service-failed-the-logon-user-profile-canot-be-loaded-572201.html
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I can't log into my Dell.  I only have one user account, jmanzi.  When I ener password and click enter, I get an error saying
 
"The user profile service serice failed the logon.  User Profile cannot be loaded."
I tried logging into safe mode, but I don't know how to get the safe mode menu.  My dell is running Windows Vista 64 HOME edition. 
Please help
Thanks

A:"The User Profile Service service failed the login, User Profile cannot be loaded

Hi JManzi,
Please run the diagnostics to check the hardware functionality. Here are the steps:

Restart the system and immediately start tapping the 'F12' key to enter the 'Boot Menu'.
Use the 'Down Arrow' key to highlight the 'Diagnostics' option. Press the 'Enter' key.
The diagnostics will begin. Please note the exact error message/code, if any appears on the screen.
You may also refer to the video on the link http://dell.to/1hrt2P4  for more information.

You may refer to the link http://dell.to/1bV0cp4 for steps on how to navigate to safe mode in windows vista.
Once you are logged on to safe mode, log on to the administrator account. Please perform the steps given on this link http://dell.to/1eIaCdi.
Hope this helps!
Keep me posted with the results. I’ll be glad to assist.

http://en.community.dell.com/support-forums/software-os/f/3524/t/19529240
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The thread title is a problem that I've been having while trying to create a new profile for work on my laptop. This is the error message that happens every time I try to log into this profile. All the help I've been able to find online has involved old profiles having this error, but I'm only getting this error with newly created profiles. The regedit solution that the windows site gives doesn't work because my computer isn't creating a path in the registry to that user account apparently, and I honestly have no idea how to fix this.

A:"user profile cannot be loaded user profile service failed the logon"

Hello iluvme4never, welcome to Seven Forums!



Start by having a look at this tutorial at the link below.


User Profile Service failed the logon. User profile cannot be loaded

http://www.sevenforums.com/bsod-help-support/163761-user-profile-cannot-loaded-user-profile-service-failed-logon.html
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hi please help me out,The user profile failed the logon User profile can not be loaded aspire 5740

A:The user profile failed the logon User profile can...

have you signed in with a microsoft account? is so, try changing your profile icon on http://microsotft.com




If I solved your problem, please click "accept as solution." If you found my post helpful, please click Kudos. it only takes a second, and I would really appreciate it! Thanks!-PMiner

http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/The-user-profile-failed-the-logon-User-profile-can-not-be-loaded/td-p/460169
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When I am logged in as admin or logged into my sons user account I can access the internet. When I am logged into my husbands user profile I cannot access the internet. It was working before. I am slightly computer stupid so please talk easy to me! :)

A:Internet on admin & 1 user profile but not on other user profile

It tells me "The proxy server is refusing connections" ????????????

http://www.techsupportforum.com/forums/f217/internet-on-admin-and-1-user-profile-but-not-on-other-user-profile-446646.html
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I have two computers my desktop which I am on right now and a User to received when profile I the The Today Service service cannot logon to attempted be faileld my laptop loaded. msg: I Profile User Logon. HP laptop with Windows Home Professional I have two accounts set up on it nbsp One in my name and Today when I attempted to logon to my laptop I received msg: The User Profile Service service faileld the Logon. User profile cannot be loaded. I am Admin and one in my son's name with just basic user priviledges Today when I attempted to logon to my laptop I received msg: The User Profile Service service faileld the Logon. User profile cannot be loaded. nbsp Yesterday I had been signed on the laptop under my profile and switched users to his account nbsp Last night when we logged off I logged him off first Then attempted to log me off when the message came up quot another user is connected quot nbsp Today when I tried to log in as myself I received quot The User Profile Service service failed the Logon nbsp User profile cannot be loaded I can't get in to restore because my Admin password my login failed nbsp I tried coming up in safe mode but still can't get past the admin password nbsp How do I fix this nbsp The way it stands now I can't do anything other than surf nbsp Can't add programs can't uninstall etc

https://social.technet.microsoft.com/Forums/en-US/ad0180d8-821f-4c8f-af79-29fefe3a8894/today-when-i-attempted-to-logon-to-my-laptop-i-received-msg-the-user-profile-service-service?forum=w7itprogeneral
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Im completely rubbish with computers.so would really appreciate some help.

I have a dell laptop which uses windows vista and everytime i try to log on to my account this message appaears.

"The User Profile Service service failed the logon. User profile cannot be loaded."

Does anyone know how to fix this???

A:The User Profile Service service failed the logon. User profile cannot be loaded

Hi,

It is possible to fix, however it is slightly tricky. If you have trouble completing any of the following steps feel free to ask for more info.

First, are you able to log in to another administrator account on the affected computer? OR are you able to log in to the affected account and create a new administrator account?

If not then ignore the rest of this post.

If so then follow these steps; at each step make sure you read and understand the entire step:

Go to Control Panel and search for Create a Restore point, open the link and click on the Create button down the bottom right of the window

Follow the instructions to create a restore point.

NOTE: This fix WILL delete EVERYTHING on your Desktop and in your Documents folders. Make sure you back the contents up:
Go to the Hard Drive on your computer that has the most free space and create a new folder called Backup.

Then go to C:\Users\yourname and copy everything into the Backup folder you just created. Check that you can access your documents from the backup folder successfully.

All backed up? Good, now you have to delete your old profile and create a new one:

1. Delete the profile by using the Computer Properties dialog box. To do this, follow these steps:a. Click Start, right-click Computer, and then click Properties (on the right hand side of the window).
b. Click Change settings.
c. In the System Properties dialog box, click the Advanced tab.
d. Under User Profiles, click Settings.
e. In the User Profiles dialog box, select the profile that you want to delete, click Delete, and then click OK. 2. Click Start, type regedit in the Start search box, and then press ENTER.

3. Locate and then expand the following registry subkey (using the folder icons in the left toolpane): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

4. Right-click the SID that you want to remove (the one you want to remove is the longest one, eg: S-1-5-21-7623811015-3361044348-030300820-1013) and then click Delete. DO NOT DELETE ANY OF THE SHORTER SID'S. If there are 2 long SID's then left-click on them and the value for ProfileImagePath in the right side of the window should tell you which SID has the user with the broken profile associated.

5. Log on to the computer and create a new profile.
THEN copy everything back from the Backup folder to C:\Users\New Profile Name

Regards,
Reventon

http://www.techsupportforum.com/forums/f217/the-user-profile-service-service-failed-the-logon-user-profile-cannot-be-loaded-473450.html
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I'm receiving the following error message and cannot get into my pc. Please help!!
User Profile Service service failed the logon. User profile cannot be loaded
 

A:User Profile Service service failed the logon. User profile cannot be loaded

is it the only login account u have in your pc ?
 

https://forums.techguy.org/threads/user-profile-service-service-failed-the-logon-user-profile-cannot-be-loaded.1115181/
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quot The User Profile Service service failed the logon User profile cannot be loaded quot Is the error message i get when i try to log in to either my admin user or the one other account on the computer As the problem is happening with both accounts i have no way to access the computer in order to fix the problem in the ways so many people have done I was reading something about a way to enable the quot Hidden Built-In Administrator Account quot via a control prompt which i might be able to use to log in and fix the service Service be logon. The loaded Profile User cannot the User failed profile problems im having but i dont know how to bring up a control prompt window without loging into one of the accounts which The User Profile Service service failed the logon. User profile cannot be loaded i cannot log into Essentually im trying to find a way of gaining access to my computer again without wiping the files on it The User Profile Service service failed the logon. User profile cannot be loaded it would be a pitty to lose all the information on the computer if i dont have to - so im hoping someone might be able to walk me through the fixing process i need to undertake if it is possible to solve these problems without wiping everything and starting from scratch on a blank computer Any help would be greatly appreciated as i cant find anything on this specific issue most people seem to be able to log into at least one user still but i cannot use any of the users on my computer its driving me nuts having to borrow other peoples laptops etc in the meantime so again any help would be muchly appreciated Thanks

A:The User Profile Service service failed the logon. User profile cannot be loaded

Hello Yeti, and welcome to Vista Forums.

The tutorial below can help show you how to fix this error. The STEP ONE section will help show you how to boot into the built-in Administrator account through Safe Mode.

The User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,
Shawn

http://www.vistax64.com/crashes-debugging/293075-user-profile-service-service-failed-logon-user-profile-cannot-loaded.html
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I got a Dell Inspiron 15 laptop with Windows 7 a couple of weeks ago and it has worked fine. But now whenever I try to enter my password to log in the message "The User Profile Service failed the logon. User profile cannot be loaded." comes up and pressing OK just takes me back to the log on screen. The profile is the SysAdmin and is the only profile on the computer.

Also, when I press F8 at start up there is no option for safe mode or anything - instead the window reads "Windows failed to start. A recent hardware or software change might be the cause..." and my only option is to launch startup repair (or start windows normally). Running this repair runs the system restore although after finishing the system restore the problem is still there.

Thanks, Quaidheizer

http://www.techsupportforum.com/forums/f217/the-user-profile-service-service-failed-the-logon-user-profile-cannot-be-loaded-449140.html
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I have a very bad problem with my PC. It started yesterday and the vista system repair came up and scanned my computer. When it finished I clicked finish and my PC restarted then it did it again..and again...and again.
Then I went into safe mode and virus scanned everything but came up with nothing. So I restarted my PC and it said The user profile service failed the logon. User profile cannot be loaded. So I clicked ok then my user account came up somehow. I clicked it and it took me to desktop except that half of my programs were gone and like nothing worked, all my documents, downloads, pictures were all gone. I can't do anything on that computer, can anyone help please??(I have googled it but none of the solutions work so I want to find an answer specific to my problem)

A:The User Profile Service service failed the logon. User Profile cannot be loaded

Originally Posted by Th3KaNgSt3R


I have a very bad problem with my PC. It started yesterday and the vista system repair came up and scanned my computer. When it finished I clicked finish and my PC restarted then it did it again..and again...and again.
Then I went into safe mode and virus scanned everything but came up with nothing. So I restarted my PC and it said The user profile service failed the logon. User profile cannot be loaded. So I clicked ok then my user account came up somehow. I clicked it and it took me to desktop except that half of my programs were gone and like nothing worked, all my documents, downloads, pictures were all gone. I can't do anything on that computer, can anyone help please??(I have googled it but none of the solutions work so I want to find an answer specific to my problem)



Do you have a backup to restore from? have you run system file checker (sfc /scannow)? could you tell us about your system by putting your system specs (lower left corner) so that we know what kind of hardware you have

Ken

http://www.vistax64.com/general-discussion/244550-user-profile-service-service-failed-logon-user-profile-cannot-loaded.html
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Hello everyone I need your help as I cannot access my admin user profile failed logon. loade cannot the User service Service be Profile "The User I have windows and I have the current situation I am able to start my pc and reach the place where I can see my users' account but I can login only to one of them To the others I had the message on the title The User Profile Service service failed the logon User profile cannot be loaded I had read this topic and "The User Profile Service service failed the logon. User profile cannot be loade so I will write down here the content of the frst txt ask me any missing information Scan result of Farbar Recovery Scan Tool FRST x Version - - Ran by SYSTEM on MININT-RRT B I on - - Running from G Platform Windows Professional X OS Language Internet Explorer Version Boot Mode Recovery The current controlset is ControlSet ATTENTION gt If the system is bootable FRST must be run from normal or Safe "The User Profile Service service failed the logon. User profile cannot be loade mode to create a "The User Profile Service service failed the logon. User profile cannot be loade complete log Tutorial for Farbar Recovery Scan Tool http www geekstogo com forum topic -frst-tutorial-how-to-use-farbar-recovery-scan-tool Registry Whitelisted If an entry is included in the fixlist the registry item will be restored to default or removed The file will not be moved HKLM Run Adobe ARM gt C Program Files Common Files Adobe ARM AdobeARM exe - - Adobe Systems Incorporated HKLM Run AVG TRAY gt C Program Files AVG AVG avgtray exe - - AVG Technologies CZ s r o HKLM Run SweetIM gt C Program Files SweetIM Messenger SweetIM exe - - SweetIM Technologies Ltd HKLM Run Browser companion helper gt C Program Files BrowserCompanion BCHelper exe - - Blabbers Communications LTD HKLM Run vProt gt C Program Files AVG Secure Search vprot exe - - HKLM Run eTMonitor gt C Program Files Aladdin eToken PKIClient x PKIMonitor exe - - Aladdin Knowledge Systems Ltd HKLM Run EEventManager gt C Program Files Epson Software Event Manager EEventManager exe - - SEIKO EPSON CORPORATION HKU Dimitra Run Facebook Update gt C Users Dimitra AppData Local Facebook Update FacebookUpdate exe - - Facebook Inc HKU nikos Run msnmsgr gt C Program Files Windows Live Messenger msnmsgr exe - - Microsoft Corporation HKU nikos Run Facebook Update gt C Users nikos AppData Local Facebook Update FacebookUpdate exe - - Facebook Inc HKU nikos Run Skype gt C Program Files Skype Phone Skype exe - - Skype Technologies S A HKU nikos Run Brother DCP- C gt C Windows system spool DRIVERS W X E FATIHLE EXE - - SEIKO EPSON CORPORATION HKU UpdatusUser Run AVG-Secure-Search-Update JUNE TB gt C Program Files AVG Secure Search AVG-Secure-Search-Update JUNE TB exe - - AVG Secure Search HKU UpdatusUser Run AVG-Secure-Search-Update JUNE HP gt C Program Files AVG Secure Search AVG-Secure-Search-Update JUNE HP exe - - AVG Secure Search Startup C Users nikos AppData Roaming Microsoft Windows Start Menu Programs Startup tbhcn lnk ShortcutTarget tbhcn lnk - gt No File BootExecute autocheck autochk C PROGRA AVG AVG avgrsx exe sync restart Services Whitelisted If an entry is included in the fixlist the service will be removed from the registry The file will not be moved unless listed separately S ABBYY Licensing FineReader Sprint C Program Files Common Files ABBYY FineReaderSprint Licensing NetworkLicenseServer exe - - ABBYY S AVGIDSAgent C Program Files AVG AVG AVGIDSAgent exe - - AVG Technologies CZ s r o S avgwd C Program Files AVG AVG avgwdsvc exe - - AVG Technologies CZ s r o S c cautoupdatesvc C Program Files Skype Toolbars AutoUpdate SkypeC CAutoUpdateSvc exe - - Microsoft Corporation S c cpnrsvc C Program Files Skype Toolbars PNRSvc SkypeC CPNRSvc exe - - Microsoft Corporation S EPSON EB RPCV C Program Files Common Files EPSON EPW SSRP E S ST EXE - - SEIKO EPSON CORPORATION S EPSON PM RPCV C Program Files Common Files EPSON EPW SSRP E S RP EXE - - SEIKO EPSON CORPORA... Read more

A:"The User Profile Service service failed the logon. User profile cannot be loade

 
Lets check the disk's configuration.
 
Please download  Listparts to a flash drive.
 Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
Plug the flashdrive into the infected PC.
 
From an Off position in the computer, enter the System Recovery Options.
 To enter the System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Click on  Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
 
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\ListParts.exe (for x64 bit version type e:\ListParts64.exe)  and press EnterNote: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Put check mark on List BCD.
Press Scan button.
It will make a log (Result.txt) in the flash drive. Please copy and paste it to your reply.

http://www.bleepingcomputer.com/forums/t/549736/the-user-profile-service-service-failed-the-logon-user-profile-cannot-be-loade/
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We have users on roaming User temporary profile? logs Enterprise - different machines/no - Windows in 3 profile 7 with Windows nbsp Enterprise machines nbsp No one has a roaming profile Users cannot install programs nbsp The users move around so they don't use the same machine all the time and there may be profiles on one machine nbsp They don't always logout but the machines are restarted once a week at least nbsp nbsp Occasionally we may delete profiles on the machines but this is a remote site so we seldom do nbsp Users primarily use remote apps served up either by Citrix or web interface nbsp Little is done locally other than printing nbsp All machines are imaged with the same software All users do the same thing Windows 7 Enterprise - User logs in with temporary profile - 3 different machines/no roaming profile? nbsp One user in an office of six machines can only login to three of the machines with a temporary profile nbsp nbsp She has nbsp no profile under Users nbsp There is no bak registry entry nbsp I cannot locate anything in the registry that points to this user nbsp I checked HKEY LOCAL MACHINE SOFTWARE MICROSOFT WINDOWSNT CURRENT VERSION PROFILELIST nbsp There were profiles but none for this user nbsp No bak profiles for her nothing nbsp I found a post that suggested increasing registry size reboot but still no clue nbsp This has been going on for months and she just let me know but I don't know if she called the help desk and they did something before nbsp Event log has errors saying nbsp Windows detected your registry file is still in use by other applications or services The file will be unloaded now The applications or services that hold your registry file may not function properly afterwards DETAIL - nbsp user registry handles leaked from winlogon exe svchost exe Any suggestiosn

A:Windows 7 Enterprise - User logs in with temporary profile - 3 different machines/no roaming profile?

Thanks.  She's working on the computer and does not logoff and back on quickly.  I just rechecked and there absolutely is not a .bak with her name.  On either computer.  I did find one for Temp and one for another user so now I have a
second user getting the profile issue.  I renamed that one and when the other user logged in, he got his profile. 

Guess I will just re-image the computers although I'd like to figure it out but I don't have the spare time to waste and don't want my user to keep getting the temp profile.  My company won't pay for the support and frankly, in all the years I've
been in IT, I've never had MS resolve one issue for me.  Not worth paying for.  Oh well, thanks for your suggestions.  If I have time to devote to this and figure anything else out, I will post the answer. 

https://social.technet.microsoft.com/Forums/en-US/c119e866-e41e-4f0c-a605-6f205bb8498e/windows-7-enterprise-user-logs-in-with-temporary-profile-3-different-machinesno-roaming?forum=w7itprogeneral
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Hi After experiencing some blue screens graphics driver related I reverted back to and this morning decided to give the card a good clean This is my main PC which has Windows Home Premium Q GTX Somehow I managed to corrupt my user profile and received the User Profile Service failed the logon message Following the advice to boot in using Safe Mode showed only my profile with no access to the registry editor or command line I then rebooted in safe mode with command line and enabled the built in administrator account The next reboot into safe mode showed my account and other Since mine is the only account that I have set up and I am not able to create a new account the Control Panel user account options do not work I The Service profile mode, failed User Profile Safe only my logon. the have no idea what to do next I The User Profile Service failed the logon. Safe mode, only my profile would prefer not to have to perform a fresh install so any help would be gratefully received John

A:The User Profile Service failed the logon. Safe mode, only my profile

Logon as built-in "administrator" account in safe mode. Works?
Logon as built-in "administrator" account in normal mode. Works?

If working.... create a new fresh admin account.

Post results

http://www.sevenforums.com/general-discussion/316786-user-profile-service-failed-logon-safe-mode-only-my-profile.html
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Hello all,
I am having the user profile service error failed the logon, user profile cannot be loaded while trying to logon to a domain user name with Windows 7. I have tried unjoining the domain and rejoining and that didn't work. I have also tried looking in the
Local Registry under profilepath and that profile isn't even listed (because it's never even been logged onto that particular PC). I really need to get this working. Is there anything else I can do?
Thank you,
Shauna

shauna dixon

https://social.technet.microsoft.com/Forums/en-US/f3d6f57f-6b88-4c28-9344-f808777e5968/user-profile-error-profile-will-not-load-tried-the-microsoft-suggestions-and-didnt-help?forum=w7itprogeneral
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Hey guys,

Yesterday, I shut down my computer. A few hours later when trying to log back in, I get logged onto a blank profile, which I assume is a temporary profile.

Curiously the ProfileImagePath string under key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-842173820-3506557639-1618326103-1004 is pointing to C:\Users\Mike_2.Mike-PC instead of C:\Users\Mike_2, which I assume is a temporary/alternate profile. (which I didn't create)

This has happened before, but usually a few restarts fixed the problem, however, that doesn't seem to be working now.

My question is, is there a way to reassociate the profile with the correct user folder? Or do I have to transfer everything over to a clean profile?
 

A:Solved: User profile dissasociated from account/logging onto temporary profile?

Its not an association issue, the user profile is corrupt, and is replaced by a temporary one.

Best thing to do is create a new user account, and migrate to that.

.
 

https://forums.techguy.org/threads/solved-user-profile-dissasociated-from-account-logging-onto-temporary-profile.917694/
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Hi, I'm trying to copy a "dummy" admin profile in Win7 that i have specificly created and configured to the default user profile but the copy to... option is greyed out.
Any help would be greately appreciated.
Thanks.
 

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I am trying to rename a user profile under C Users I am logged into the Administrator profile on my computer and am getting an error under profile profile Unable folder Administrator user rename to that the folder or file is in use so I cannot rename it I have tried multiple options to fix it after researching online I tried ending the quot explorer exe quot process and then restarting it via quot new task quot in task manager It was suggested that this would quot unlock quot the file or folder for a short period of time It did not work for me I tried clearing both my recycle bin and my quot Thumbnails quot folders from Disk Cleanup That also did not work for me I was going to try to disable thumbnail Unable to rename user profile folder under Administrator profile caching temporarily by following instructions online but the computer was unable to locate quot gpedit msc quot Could anyone advise This is a very important step of a process I'm being worked with on in a separate thread and I cannot proceed until I have renamed this file and am afraid to restart the computer since I've just done a quot takeown quot command on this Administrator profile

A:Unable to rename user profile folder under Administrator profile

Boot into Safe Mode and try again.

http://www.techsupportforum.com/forums/f217/unable-to-rename-user-profile-folder-under-administrator-profile-575840.html
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when i try to create a new user profile logon_user profile be user cannot loaded service_service profile failed the with or without a password it shows up on the main login page but when i click on it user profile service_service failed the logon_user profile cannot be loaded to open the message quot UserProfileService service failed the logon user profile cannot be loaded quot i have searched microsoft support with little solutions listed and the ones that are listed seem too technical for me to be trying on my own there are many posts there with this problem but they all seem to be several years old are there any current fixes to this problem i am using windows i have never been able to create any accounts other than my administrator account amp the one account i use for all my general computer use i have been using norton with no problems i have resorted to just using any quot log in log out links on all the sites my husband wants to use i am really not all that confident doing anything super technical to fix this since i don t have a real understanding of different extensions or types of files i am afraid i could really mess everything up really bad but it would just be SO MUCH EASIER amp FASTER if i had my account amp my husband had his own account if you can help me out with a fairly easy fix here i would be so happy and if you post an answer to this post please speak like you would to a year old i don t know most terms but if i was helped every step of the way i m confident i can do this myself that is if there really is a solution to this problem thank you kelly nbsp

A:user profile service_service failed the logon_user profile cannot be loaded

https://forums.techguy.org/threads/user-profile-service_service-failed-the-logon_user-profile-cannot-be-loaded.1077117/
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Deal all,

i need urgent help. i shut down my Pc normally at my work and when i started today morning and put my user name and login , a windows apears with the following message.

WINDOWS CANNOT LOAD THE USER'S PROFILE BUT HAS LOGGED ON WITH THE DEFAULT PROFILE FOR THE SYSTEM DETAIL- THE SYSTEN CANNOT FINE THE PATH SPECIFIED.

remember that i am having windows XP

please tell me how can i get my profile back to work normally as before.

thanks

A:Windows Cannot Load The User's Profile But Has Logged On With The Default Profile

Corruption of the user profile can be a pain to sort out, especially if it’s the index file that’s failed. SOMETIMES, however, simply logging off, leaving the computer at the ‘Press Ctrl+Alt+Del’ screen for about 30 seconds or so, then logging in as usual, can solve this without any further intervention, so I’d suggest giving that a go first.

Further suggestions are a bit more involved.

Log in as another user with administrative rights (such as Administrator) and then open the My Computer icon and navigate to the local hard disk and into the Documents and Settings folder. Look there for the folder which has the same name as the user who’s profile cannot be loaded and go into it. You may have to unhide hidden files and folders (from the Tools menu, select Folder Options and then the View tab, then, in the Advanced Settings box, under Hidden Files and Folders select ‘Show hidden files and folders’) and then locate the file NTUSER.DAT and rename it NTUSER.OLD, then log out, and back in as the failed user. This should replace the corrupted file and allow you to log back in.

If that fails for any reason, again, log in as another user with administrative rights (such as Administrator) and then open the My Computer icon and navigate to the local hard disk and into the Documents and Settings folder. Look there for the folder which has the same name as the user who’s profile cannot be loaded and rename the folder; usually here, I’d add .OLD to the end of the existing folder name, so if your user name is JOHNSMITH, change the folder name to JOHNSMITH.OLD. Then, log out and back in as the failed user. This will create a new profile for the user from scratch. Once successfully logged in, log out and back in as the Administrator user (or the user with admin rights that you logged in as before) and repeat the above steps, this time renaming the user’s folder .NEW, and then taking the .OLD off the folder you created last time, then log back in as the failed user again.

If that fails, then the quickest way to get back up and running is to take a new profile, and rebuild it manually back to how it used to be before it corrupted, so log back in as the user with local admin rights, rename the failed user’s existing folder .OLD, and remove the .NEW suffix from the other folder, then log back in as the failed user and move any local files from the <username>.OLD folder, into the new profile. Local files would include any shortcuts or folders from Desktop, as well as the ‘My Documents’ folder.

Hopefully, there should be something there that allows you to log back in successfully.

http://www.techsupportforum.com/forums/f10/windows-cannot-load-the-users-profile-but-has-logged-on-with-the-default-profile-227832.html
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Deal all,

i need urgent help. i shut down my Pc normally at my work and when i started today morning and put my user name and login , a windows apears with the following message.

WINDOWS CANNOT LOAD THE USER'S PROFILE BUT HAS LOGGED ON WITH THE DEFAULT PROFILE FOR THE SYSTEM DETAIL- THE SYSTEN CANNOT FINE THE PATH SPECIFIED

please tell me how can i get my profile back to work normally as before.

thanks
 

A:Windows Cannot Load The User's Profile But Has Logged On With The Default Profile

Have you read this KB article?
 

https://forums.techguy.org/threads/windows-cannot-load-the-users-profile-but-has-logged-on-with-the-default-profile.690818/
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I followed the tutorial here User Profile - Change Default Location and it worked beautifully All my user docs are on the D drive and the Start button entires all point to the new location HOWEVER when I tried to log in this mornias wand was faced with my normal log in prompt for a password to my profile it accepted it and then told me quot The user profile service failed to login User profile cannot be loaded It's the only account so I cannot get in via another account I assume it's looking for something on the D drive instead of the C drive or vice versa But I carefully followed the tutorial I assume one registry setting is off ProfileImagePath I can only now get in via F options I tried safe mode but there is no regedit in safe mode And it won't let me create a User the profile failed service login - cannot loaded HELP! profile be new account I can rebuild yet again win has not been kind to me but not sure if my last image was before or after the user profile change Are there other boot HELP! User profile service failed the login - profile cannot be loaded f boot options to get me out of the jam

A:HELP! User profile service failed the login - profile cannot be loaded

Via the help panel I can now get into regedit.... But now what?

I looked at steps 10 to 14 on the tutorial and I have the correct registry setting, ie ProfileImagePath pointing to D:\users\media

So is there another registry item to change?

The ProfilesDirectory key says %systemdrive%\users. Should it be changed to d:\users??

The tutorial went on to say I could delete my c:/users/media folder....which I have not done yet, so I don't thinks it's that.

http://www.sevenforums.com/backup-restore/186030-help-user-profile-service-failed-login-profile-cannot-loaded.html
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This question has been raised before by others but apparently no solution was offered by anyone I have two user profiles on the same PC with one main user having the administrator rights Today when I attempted to log in as the main user I got the My Favorites Documents, profile etc. - Missing corrupt user profile from following message quot Windows cannot load the locally stored profile Possible causes of this error include insufficient security rights Missing My Documents, Favorites etc. from user profile - corrupt profile or a corrupt local profile If this problem persists contact your network administrator quot I found one microsoft support note which suggests that a new profile needs to be created and the contens of the old profile except dat files have to be copied in the new profile folders However all my folders in the original profile including MY documents and Favorites are EMPTY I am unable to retrieve valuable files Can anyone suggest a step wise procedure to locate where my files have disappeared By the way I tried system restore operation to restore the system three days backward yet everything is the same and the folders are empty so i have undone the system restore thanks PS AS AN ADDITIONAL INFO if it might help i have discovered rather large quot FOUND quot folders ion quot C quot drive the last one has the size mb which is about the same time that the folders and files disappeared i have read that these foldrrs are similar to chk files and can be remvoed however i am not sure of this in view of the missing data nbsp

https://forums.techguy.org/threads/missing-my-documents-favorites-etc-from-user-profile-corrupt-profile.760501/
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Hi I'm having this problem where when I tried to log into my computer it gave me this thing that my user login has failed and a temporary profile had been created I was looking at other form posts with this problem and going through the steps But while I'm in safe mode at the moment I still can't get into my administrative account on my computer It won't let me access it because the profile is corrupted I'm assuming I was using User Profile Service failed the sign-in - Fix in Windows this thread to help me But I'm stuck on step five because it just says profile image path c users TEMP which is not my user profile but under the bak it says my correct profile I don't have another admin profile I'm the only person who uses my computer Ugh I don't know what the hell I'm doing I'm terrible at this kinda thing Please help '

A:User profile login failed and temporary profile created

Hello Emily, and welcome to Eight Forums.

Are you able to do what's in the blue note box under step 1 in Option One to enable the built-in Administrator account to use to repair your account from instead?

http://www.eightforums.com/general-support/68313-user-profile-login-failed-temporary-profile-created.html
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Hey all I've been experiencing stability problems on off with my rig but now they seem to have been stabilising hurr durr I've recently bought a TB harddisk and additional GB load. only. Vista64 profile won't User Temporary profile of Corsairs XMS DHX RAM bringing me up to a total of GB Now I tried to install User profile won't load. Temporary profile only. Vista64 GB first in tri-channel mode and it worked fine When I installed the remaining two in dual dual-channel mode however my profile will not load and I am given a temporary user profile All my personal preferences are gone including firefox bookmarks desktop shortcuts start menu preferences etc I'm posting a query to corsair User profile won't load. Temporary profile only. Vista64 as well simultaneously but do any of you know or have a clue as to what might cause my problem Or more importantly how I can fix it I User profile won't load. Temporary profile only. Vista64 ran the memory diagnostics tool included in vista and it told me I had a memory problem but did not specify what Thanks for all help It is much appreciated Rig in sig

A:User profile won't load. Temporary profile only. Vista64

Hello Crowzah,

This tutorial may be able to help with this error for you:

User Profile Error - Logged on with a Temporary Profile

Hope this helps,
Shawn

http://www.vistax64.com/general-discussion/206063-user-profile-wont-load-temporary-profile-only-vista64.html
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Hi all I ve been building a modest PC so that I can simply run my games emulators through my plasma TV as temp profile' 'Cannot profile create issues. User well as films and music I m using the old D from my other computer which holds all the games films and music After a nightmarish days of hardware problems I finally have XP installed but my current roblem comes when I log on and at the windows startup screen I User profile issues. 'Cannot create temp profile' get the message - Windows cannot create temporary profile directory This may be caused by insufficiant security rights Which is then followed by this message - Windows cannot load the user profile but has logged you on with the default profile for the system So I am on windows but nothing works because I need administrator right and permissions to run programs like my emulators or at least to take ownership of them to make them run I went to user accounts in the control panel to mess about but any changes I try to make are met with the message - Object required I have googled the problem and there seems to be absolutely zero information on it The microsoft site had a small section about part of it but the fix it gave was completely useless and did nothing Can anyone here help with this I m at my wits end being so close Thanks System specs below - Giabyte ga- pvm-s GB Ram Asus Eah Graphics card Terratec DMX fire sound User profile issues. 'Cannot create temp profile' card nbsp

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Hi Everybody,

I have an odd situation for my computer skills.

After few years today suddenly I got this error: the user profile service service failed the logon user profile cannot be loaded

I am in Windows 7 Home Premium and I have only one user account which is administrator too.

I am running in safe mode now and have already tried to fix it with the OPTION ONE To Fix the User Account Profile with no results.

I am trying to use the OPTION TWO but can't create a new account in safe mode, could you help me please

A:the user profile service service failed the logon user profile cannot

Hi MadMatt71 welcome to SevenForums

Have you taken a look at the tutorial below

User Profile Service failed the logon. User profile cannot be loaded.
See if you could create a User Account from the Command Prompt.

Open up an Elevated Command Prompt. Click on type in CMD inside Search Programs and Files. Right click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type this command below

net user /add useraccountname

http://www.sevenforums.com/general-discussion/291651-user-profile-service-service-failed-logon-user-profile-cannot.html
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Has anyone come across this issue happening frequently lately ....

In the past 3 weeks I must have had 20+ PC's / Laptops that have had the same problem (see image below)
Although I know how to fix it and I have had it crop up before, I've never had it hit so many units in such a short space of time.
I've browsed quite a bit to see if there is some sort of virus/malware that may be causing it but there doesn't seem to be anything out there that might be the culprit.

I've scanned all the units for virus/malware and they all seemed to come up pretty clean. +15 of the units were win7 and +5 were win 8.

Any clues would be most welcome
" User Profile Service you have been logged on with the default profile for the system, please see the event log for details or contact your administrator."

A:User Profile Service - default profile

Hi there .. There are loads of Posts on Google about this one .. Here is one below

How to Fix Temporary Profile in Windows 7

http://www.sevenforums.com/general-discussion/307788-user-profile-service-default-profile.html
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Recently my computer was freezing a lot and I had to shut it down from the turn on profile, temporary loads in Can't user my log profile off button and I know this is bad Yesterday I shut it down like this then I tried to turn it on it didn't load past the quot Welcome'' screen and after some time it loaded and a message showed ''You have been logged in Can't log in my user profile, loads temporary profile with a temporary profile You cannot access your files and files created in this profile will be deleted when you log off quot I tried to log-in in save mode but it did the same thing I was going to try ''Repair user account'' to see if it works but i can't see the ''ntuser ini'' file This is about trying to copy the the files from the old account to a new one And there are ntuser dat files one is called ntuser dat and the other is ntuser dat or something like this and I don't know which one to copy Also i tried to copy all the files but it said there's not enough space I read some things and it said there is either not any solution or there were some things that worked for SOME people but I'm not very good at computers and in these solutions it said to delete some thing but I'm scared to lose some things in my old account or to ruin my computer When I log in the new account i created or when in the temporary account I CAN'T connect to internet My internet is with cable and before when i start my computer i was clicking on the connections icon in the right corner of start menu and then i would click to connect I had option one is my internet provider and the other said ''unidentified network'' this one was always connected but i didn't have internet i need to connect to the my internet provider name But now when i click on it the only one that shows is the ''unidentified network'' which now says ''no internet access'' How can I repair this If I have lost my user account now does that mean I need to call my internet provider to come and install the internet connection again - I'm using Vista Can someone please help me I'm not advanced in computers and sorry for my bad English

A:Can't log in my user profile, loads temporary profile

Hi and welcome to TSF have you tried tapping F8 as you boot and choose last known good configuration or tried safe mode with networking

http://www.techsupportforum.com/forums/f217/cant-log-in-my-user-profile-loads-temporary-profile-701316.html
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Hi,

just bougth ASUS Vivobook Smart ME400 and tried to set it up. But first tiume it tried to log in i get "The user profile service service failed the sign in. User profile cannot be loaded". I can't do anything but restart or tyr again with the same result. I've tried to read other with the same problem but they all require that you can log in to some other account. I don't have one and don't know how to restart the pad in safe mode.

Could you please advise how to get this sorted??

Regards

A:User Profile Service not loading a profile

Hello Joh, and welcome to Eight Forums.

You might see if the tutorial below may be able to help. It applies to Windows 8 as well. Be sure to read all of it for all options.

User Profile Service failed the sign-in - Fix in Windows 8
Hope this helps,
Shawn

http://www.eightforums.com/user-accounts-family-safety/21395-user-profile-service-not-loading-profile.html
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Hi Everyone ..

This one has me pulling my hair out. I have a W7 Ultimate box that when I create a new account I get this error when I try to use it. The only account I can use is my Admin account. Any suggestions?

A:User Profile Service Can't Load Profile

hello and welcome

what error that's you received??
and did you try to Repair Install
or since this issue you got, if you have System Restore
you can also try /SFC SCANNOW

post your result..

hope this can help !!!

http://www.sevenforums.com/bsod-help-support/81481-user-profile-service-cant-load-profile.html
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I just spend a long time fighting this problem and wanted to share how I fixed I was seeing this error on a Win standalone system local profiles not logging into a domain nbsp I had two profiles on it that worked fine but if I tried to create a new profile I would be unable to logon to it and would get the quot User Profile Service failed the logon quot message I tried the steps in KB http support microsoft com kb but they did not logon. failed profile the service loaded." Profile User Service "User cannot be fix the problem After looking through the event logs I found the following error in the Application log Windows cannot copy file C Users Default AppData Local Microsoft Windows Temporary Internet Files SQM iesqmdata setup sqm to location C Users TEMP AppData Local Microsoft Windows Temporary Internet Files SQM iesqmdata setup sqm This error "User Profile Service service failed the logon. User profile cannot be loaded." may be caused by network problems or insufficient security rights nbsp DETAIL - Access is denied After binging iesqmdata setup sqm I ran across this article http social technet microsoft com Forums en-US w itprogeneral thread e aafae-c aa- df-b - ba fcb c The suggestion there quot I suggest you check the Advanced Security Settings for the C Users Default folder "User Profile Service service failed the logon. User profile cannot be loaded." Ensure you check the box quot Replace all child object permission with inheritable permissions from this object quot quot Fixed this problem for me nbsp I am now able to logon with the newly created accounts just fine Hopefully this will help others as well

https://social.technet.microsoft.com/Forums/en-US/7fb93109-218c-43d7-b29a-ceaffc598b58/quotuser-profile-service-service-failed-the-logon-user-profile-cannot-be-loadedquot?forum=w7itprogeneral
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I created a new user. How can I transfer the windows settings done for the old user to the new user profile?

A:How to copy user profile to another user profile

Here you go:

ForensiT Move Computer

http://www.eightforums.com/user-accounts-family-safety/17988-how-copy-user-profile-another-user-profile.html
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I changed the values in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList in order to move the default user locations to my second partition. I then created a new user profile but when I try to login I get the message 'The User Profile Service failed the login'. When I set these values back to normal, new accounts work fine but I really want my user accounts on the second partition.
What can I do about this?
 

A:'User Profile Service failed' when changing default user location

I have done this on another computer with success - perhaps I am missing a step out?
The string values (apart from programdata) were changed to E:\..... instead of %systemdrive%\.....
 

https://forums.techguy.org/threads/user-profile-service-failed-when-changing-default-user-location.992872/
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Hi Am in a bit of a quandary here I am experimenting on a new Windows build and using a domain account I copied it to make a quot new quot default user folder Now when I try and The Login/User the User Prof. be loaded Failed cannot Profile Service login using a domain users account I get the following message The User Profile Service Failed the Login User Profile cannot be loaded I was able to logon using The User Profile Service Failed the Login/User Prof. cannot be loaded a domain users account before I created a The User Profile Service Failed the Login/User Prof. cannot be loaded new default user folder I did take an extra precaution by renaming the old default user folder and I thought I'd be The User Profile Service Failed the Login/User Prof. cannot be loaded quot good quot by deleting the new default user folder - and renaming the old default user folder to what it was BUT I still get the error message I am doing this via RDP but the domain users account does have remote desktop access via the local security group remote desktop etc Anybody out there that can PLEASE help me out Adrian

A:The User Profile Service Failed the Login/User Prof. cannot be loaded

rookie mistake (or lack of sleep ) I was naming the Default folder "Default User" !!! Yo soy idiot.

http://www.sevenforums.com/general-discussion/214282-user-profile-service-failed-login-user-prof-cannot-loaded.html
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When I login to windows (7, Ultimate x64) on most profiles (created a new one, affected, logged into my admin account, 1 of 2 user accounts, a clean one for lightweight surfing with no load time for all 3rd party s/w) and my monitor goes from extended (blank) (1920x1080) to ... looking like it has a FAT black border (on secondary monitor).

Also some issues with network adapter connecting and mounted volumes attaching (instead of being instantaneous they take minutes) event viewer doesn't mention anything significant... any ideas?

Interestingly, I can't open Intel's CPanel (desktop context > Graphics Properties) (gfxui.exe) on other profiles.. will get details

A:User Profile Corruption/RegIssues? How to monitor windows (user login)

Sounds to me like something in one or more of the user profiles has gotten corrupted. you might have to delete one or more user accounts and then re create those accounts which should hopefully fix the corruption issue. I know u might not want to do that; but at this point i dont see any other choice to fix the problem.

http://www.sevenforums.com/general-discussion/325836-user-profile-corruption-regissues-how-monitor-windows-user-login.html
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an acount on my computer will not load. it says the user proflile service failed the logon. user profile can not be loaded. ive seen other questions like this and they said to make a new acount. i tried that multiple times and it says the same thing for each new acount that i make. the other 4 acounts are fine
 

A:the user proflile service failed the logon. user profile can not be loaded.

If your newly created accounts can't log on, then it is time to check for something else.

In case there is hard drive corruption, I would check the hard drive. Right click on Drive C and choose Properties, > Tools tab > Check Now. The machine will need to reboot for the check to begin. See if the check reports of any problems.
 

https://forums.techguy.org/threads/the-user-proflile-service-failed-the-logon-user-profile-can-not-be-loaded.1117371/
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Hi all We are having a real issue with local profiles user profile service on our domain Our staff accounts are using local profiles When a staff member changes their password something is happening to their profiles on the machines that their local profile is stored When they try to login the machine is getting stuck at quot Please wait for the user profile service quot It never continues we have left for mins or more and profiles, hanging issue service Big profile and user user's changing :( password local with it doesn't continue We are currently having to use delprof to remove their profiles from ALL machines they have previously logged into which is a lot of hassle nbsp We first noticed this issue when we upgraded our workstations from windows to windows nbsp I was hoping that upgrading to windows would fix the issue but sadly it doesn't This is causing us major hassle on our domain It only affects people with Big issue with user's local profiles, changing password and hanging user profile service :( local profiles our students use mandatory profiles and they are not affected Our DCs are R nbsp I have trawled google but cannot find any information on this At our yearly microsoft meeting i asked our regional account manager and he couldn't believe the issue He had never heard anything like this before From the event log the only thing i can see is that it is not finishing the load of the user profile nbsp Under user profile service events it shows this Event Recieved user logon notification on session Event Registry file C Users USERNAME ntuser dat is loaded at HKU S- - - - - - - Event Logon type Regular nbsp Local profile location C Users USERNAME nbsp Profile type Regular Event Registry file C Users USERNAME AppData Local Microsoft Windows UsrClass dat is loaded at HKU S- - - - - - - Classes Event This is where it get stucks But then it does not show the final step Event should be Finished processing user logon notification on session No other events are logged We hadn't changed any GPOs before the upgrade to windows Any help would be greatly welcome

https://social.technet.microsoft.com/Forums/en-US/1bc82ef5-71cf-438e-b223-d7aa88ea8de4/big-issue-with-users-local-profiles-changing-password-and-hanging-user-profile-service-?forum=w8itprogeneral
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Hi I've been experiencing very slow logins for one particular AD user The User Profile Service operational log shows that the task called quot Disable background user hive upload task quot takes over three minutes to complete This only happens for hive upload Profile wait task - succeeded. User Service Disable background for Please user this one user Usually the login process takes about seconds and quot Disabling background user hive upload quot takes seconds I deleted the user's profile and had Windows recreate it again but the exact same problem occurs Time -- Event ID nbsp Received user logon notification on session Time -- Event ID nbsp Starting synchronize profile from lt Please wait for User Profile Service - Disable background user hive upload task succeeded. profile gt v to C users lt profile gt Time -- Event ID nbsp Finished Synchronize profile nbsp from lt profile gt v Result The operation completed successfully Time -- Event ID nbsp Registry file C Users username ntuser dat is loaded at HKU S- - - - - - - Time -- Event ID nbsp Registry file C Users username AppData Local Microsoft Windows UsrClass dat is loaded at HKU S- - - - - - - Classes Time -- Event ID Disable background user hive upload task succeeded Time -- Event ID nbsp Finished processing user logon notification on session nbsp Any idea why disabling the backgroung user hive takes over minutes Thanks

https://social.technet.microsoft.com/Forums/en-US/c351bddd-1d55-4a9b-99bc-9a23bab8a61b/please-wait-for-user-profile-service-disable-background-user-hive-upload-task-succeeded?forum=w7itproui
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Upgraded from Windows to Windows some months ago Original profile did not require password to log in and was not associated with a Google email or Microsoft account that I know of I added a user a couple of days ago added a personal account of mine with my own password from my laptop because software problem said try another user and this laptop computer didn't have any other users So I added one That was a mistake After I quot added a user quot I could ONLY log on the computer with the NEW user The old one the profile all the Added original User, user profile & / disappeared settings settings the playlists everything was gone Like it never existed There was and is no option to log on as the original The computer became an extension of my laptop with zero other option I had to add a third user and give it admin capabilities just to remove my laptop profile which I didn't really want on this computer I was just adding a user to quot try another user quot with a software problem But all my original settings seem gone I can see additional users in Windows Media Player for instance but it says I need permission to access those Since it is impossible to log on as any other user except this latest and third user I can't give myself permission to access those old playlists Adding a user should come with a warning If anyone has any ideas where I can recover the old settings I'd be grateful The threads I've seen around the web and here have directed to Windows workarounds which do not work for my machine

A:Added User, original user / profile & settings disappeared

Hello and welcome to the TenForums

It might be worth finding out all the users that are associated with your PC. To do this open a command prompt (right click on the Start button) and then type in the following command wmic useraccount list full

This will display all users on your system (including hidden ones) and if you paste the results here we can determine which accounts are still present. If you want to see more details of this process look in the tutorial: User Account Details - View in Windows 10

http://www.tenforums.com/user-accounts-family-safety/56470-added-user-original-user-profile-settings-disappeared.html
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I will give as best description of what happened and what I have tried so far - I allowed Windows to do an update and restart yesterday evening - User be User upon login profile - Service loaded ERROR cannot When the computer started back up as usual it asked me to enter my password Unfortunately the message that comes after reads The User Service service failed the sign-in User profile cannot be loaded and my only option I to click OK and return to the password-entry page - I have tried multiple ways to enter safe mode by first holding Shift Restart in the lower right of the password-entry page then Troubleshoot Advanced options Startup Settings selecting option Enable Safe Mode And it just takes me back to that dang password-entry page - Next I tried System Restore Attempt User Service ERROR upon login - User profile cannot be loaded - I set the restore point to the most current before the Windows Update I did the night before - the User Service ERROR upon login - User profile cannot be loaded restore only runs about min before showing an error System Restore failed while scanning the file system on the drive C The drive might be corrupt You might want to retry System Restore after running cchdsk R on this disk An unspecified error occurred during System Restore - x - System Restore Attempt - User Service ERROR upon login - User profile cannot be loaded This time I checked the box for Show more restore points and selected the farthest back restore point with Description Automatic Restore Point Type System This process ran for much longer probably somewhere between - min Unfortunately the process failed again but the message was different saying System Restore could not access a file This is probably because an anti-virus program is running on the computer Temporarily disable your antivirus program and retry System Restore An unspecified error occurred during System Restore - x This is where I get stuck I cannot get into Windows to turn off any anti-virus program that may be running I'm also not sure if that is even the problem because I was reading other postings about getting in via safe mode and manually changing some user info or something that may have been damaged during the update it was quite technical and since I couldn't even get into safe mode I did not pursue l the steps in any detail

http://www.bleepingcomputer.com/forums/t/593469/user-service-error-upon-login-user-profile-cannot-be-loaded/
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My user profile became corrupted after years of problem-free usage no clue why so now I to (after new user copy user profile Cannot data ) folder corrupted always end up in a temporary account after a reboot As per Microsoft's instructions I found here Fix a corrupted user profile - Windows Help I created a new account logged out and logged in again using another account Cannot copy user data to new user folder (after profile corrupted ) not the newly created one tried to copy the data from the account that had its user profile corrupted to the new account However under C Users the user folder I want to copy from is a white generic icon not a folder and it Cannot copy user data to new user folder (after profile corrupted ) is padlocked and has a size of KB - so I can't open it to copy from Looking at how much data is on C it looks as if all my data could still be there I hope How could I get access to copy all data from my old account into the new account Many thanks in advance for some hints as to what to do

http://www.sevenforums.com/general-discussion/380166-cannot-copy-user-data-new-user-folder-after-profile-corrupted.html
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I have a rebuilt HP system model HP compaq dc sm form factor with Vista business bit GB and TB HD's it only came with the and we have lots of music vids etc AMD Athlon x Dual Core proc GHz GB ram standard cd-rom ATI Radeon XPress and ATI Radeon Xpress secondary This is only for quick specs Right now all user accts have the same quot user profile service service failed the logon quot message I've read everything I could find here and at Microsoft's support forum First of all I tried booting in everyway possible from f and the only way I profile user fail user have accts service login All can logon in any way shape or form is in safemode with command prompt Great fine I went All user accts have user profile service fail login to All user accts have user profile service fail login regedit and followed the path HKEY LOCAL MACHINE SOFTWARE Microsoft Windows NT CurrentVersion ProfileList and all of our user profiles in the S- - lines have bak at the end of the string of numbers In control panel I can only access the user acct I logged on with in safe mode and it will not let me create a new user acct So how can I create and log on with a working acct and fix our quot bad quot accts I also tried enabling the built in administrator account with command prompt and my pc hated that idea too I'm pretty sure I shouldn't delete all the s 's with bak and the end of the user accts are admin and is a standard One of the administrators is supposed to be for problems only as my son used to have a bad habit of not scanning his dl's for viruses or not remembering what the pc error message was I hate when he says quot I don't know quot So right now I'm at a loss as what my next step should be I do know why I have this horrible problem from reading other's posts was because of copying the user data to the external HD which is my next nightmare So help and thanks in advance

http://www.techsupportforum.com/forums/f217/all-user-accts-have-user-profile-service-fail-login-624280.html
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Hi! I'm using a Neo netbook, running Windows Ultimate 32-bit. I found out that my user profile got corrupted after a forced shut down (the battery doesn't work and the power went out causing it to shut down). The Welcome screen goes on for minutes, then "Preparing Your Desktop" appears and when it finally starts, Windows says that I've logged on with a temporary profile and that files will be deleted when I log off. Of course I've searched about this on the web and tried the REGEDIT method wherein I renamed the .bak file or something. I also tried making a new user profile, but the problem is, the new user that I created also seemed to be temporary, like, when I save a file, it will disappear after a reboot. Does anyone know any other method to fix this? Thank you in advance!

A:Preparing Your Desktop User profile corrupted, TEMP User

This looks like the same or similar problem as here:
http://www.sevenforums.com/general-d...ed-hidden.html

http://www.sevenforums.com/general-discussion/332536-preparing-your-desktop-user-profile-corrupted-temp-user.html
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I need to add another standard user. I have one admin account and one standard user.

After adding the second standard account name and password on Control Panel
I get the confirmation that the new user can now sign in.

However,I get this famous message that the profile service cannot open.

I looked into C:users and find
Default.migrated
Default
Public
Administrator
First standard user

But not the newly created user account. Nor can I find it in the Registry ProfileService.

Why does Window lye to me saying the new user account is available but it did not create it?

A:Added user account Windows does not create user profile

Did you sign out of your account and then try to sign in to the new one?
The new user folder won't be created until you sign in and set up the account.

User Account - Add a New User in Windows 8

http://www.eightforums.com/user-accounts-family-safety/41690-added-user-account-windows-does-not-create-user-profile.html
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I'm creating a new user profile and I want to have the same settings as an existing user account (desktop environment, etc.). Is there an easy way to just copy these old settings from the existing user account or must they all be manually netered and configured again for the new user account?
 

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I am a lab technician for Microsoft classes at a community college One of our students somehow messed up his hard drive The computer is running Windows Enterprise SP -bit The system has two administrator accounts and one not accounts No profile but user to created able logon User - standard user account I am still able to logon with those accounts and there are SID keys for each of these users in the registry Now when we create a new user the account is created without any problems The user shows up on the logon page and after running the net user command it shows up there as well When I try to logon with the new user I get a message The User Profile Service failed the logon User profile cannot be loaded None of the new user accounts show up in the registry The other anomaly that I see is that the Default User folder is missing in each of the Users subdirectory for the three accounts where I have no problems I have read the Microsoft Knowledge Base Article and none of the methods apply to my problem I also checked Local Group Policies and the Do not logon users with temporary profiles setting is not configured I would appreciate any thoughts that anyone has this problem

A:User accounts created but not able to logon - No user profile

Pixel, welcome to Sevenforums!

Have you tried a system restore yet? select a point before the problem began: System Restore
Try a repair install: Repair Install
Important! Read the warning box in the tutorials just in case they effect the user or your class
Credits: Both tutorials created by Brink

Let me know which of these tutorials you are able to do, and if they correct the problem.

http://www.sevenforums.com/general-discussion/214748-user-accounts-created-but-not-able-logon-no-user-profile.html
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Hello all This is my first post I am looking forward to getting involved with the community here As the title says I cannot log into my Windows computer and I get the error message quot The user profile service failed the sign in User profile cannot be loaded quot This appears to be a common problem from the searching around I have done however none of what I could find addressed my particular issue The setup I have on my desktop is a SSD boot drive with Windows and a HDD data drive When first installing windows I cannot folder other User on drive profile loaded, be user followed this tutorial to move the user User profile cannot be loaded, user folder on other drive folder to the larger data drive It has been working fine for nearly User profile cannot be loaded, user folder on other drive years I purchased an additional SSD with the aim to setup a RAID to increase the capacity of the boot drive need more programs During installation I was doing a bit of debugging work and booted up the computer without the data drive where my user profile is and I received the aforementioned error After shutting down and rebooting with the original setup of drives Boot drive and data drive I am still getting the error What I can only assume is when attempting to login only using the boot drive it created a temporary user profile that it is now trying to load and is no longer pointing to the data drive even after replacing it Hopefully someone will be able to help me out Many thanks in advance Josh

http://www.eightforums.com/user-accounts-family-safety/70313-user-profile-cannot-loaded-user-folder-other-drive.html
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I am trying to add a second account to my machine and whether I try a Local or Microsoft account I get the same quot User Profile Service failed the sign-in User profile cannot profile failed) (user service New login user cannot be loaded quot error every time I try to sign in for the first time I've Googled this a bit and it seems everything I've found yet except one has been with logging in to existing profiles For the one that was with a new profile the solution didn't work I tried deleting all files similar to the specified one file in C Users Default AppData Local Microsoft VSCommon SQM with name of quot sqmdata- - - sqm quot but that had no effect I'm guessing this is because I have VS installed as this happens with my laptop as well I don't want to delete my profile I have important and large data in my documents folder that I don't want to lose I'm guessing this will have to do New user cannot login (user profile service failed) with messing with the registry but I don't know where to begin Anyone have any ideas

A:New user cannot login (user profile service failed)

User Profile Service failed the sign-in - Fix in Windows 8

http://www.eightforums.com/user-accounts-family-safety/47465-new-user-cannot-login-user-profile-service-failed.html