Windows Support Forum

need support. battery not working.

Q: need support. battery not working.

battery is not working. my pc is under warranty. I need a support from gandhinagar service station. please replace it as soon as possible.

Relevancy 100%
Preferred Solution: need support. battery not working.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Hello there I have an ASUS K IE laptop that i had for years now been working fine until days ACPI but is battery detect doesn't 7 Windows battery working ago this problem has been bugging me for the last days here's why my laptop suddenly didn't detect my battery thought it was because my battery was dead I searched the net on things Windows 7 ACPI doesn't detect battery but battery is working to do before quot throwing in the towel quot on my battery and today i came across a blog where the instruction was to uninstall the Microsoft ACPI compliant control method battery driver I did just that and my battery suddenly worked well sort of now here's where it gets all weird every time i open my laptop i do the following plug in AC to laptop turn on laptop unplug AC laptop runs on battery log on to windows battery icon shows up as an empty charging icon then shows the quot Battery is not detected quot icon again please take note that my laptop is still ON and WORKING so this means MAYBE that my battery is working is it a battery problem or the driver is just messed up please anyone who encountered this and had SUCCESSFULLY fixed the problem coz i need to fix this right now thanks and more power to you all

A:Windows 7 ACPI doesn't detect battery but battery is working

I had a problem similar a while back. Try this
1.Shut down the laptop
2.Take out the ac cord and the battery. Hold down the power for about 10 seconds to remove electric charge in the capacitors.
3.Put the battery back in and reboot.
4.Start windows normally, and See if the battery is recognized.
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I recently purchased a used Ultra-slim Battery Not Working (Flashing LED) Battery EliteBook p and was disappointed at the battery life probably Ultra-slim Battery Not Working (Flashing Battery LED) due to years of use on the battery so I decided to buy an Ultra-slim battery to maximize my battery life Today it arrived in the mail and I plugged it in only to find it doesn't seem to work nbsp When I plug it in with the internal battery still installed the battery lightning bolt LED starts to flash amber and for the most part does not stop until I remove it In Windows the internal battery shows up as Battery and reports nothing installed for Battery nbsp If I only have the external battery installed the computer will not power on without the power adapter plugged in and the computer reports no batteries installed nbsp I have tried resetting the computer as instructed by another post on here unplug power and all batteries and hold the power button for seconds but that did not help nbsp I can't find any kind of battery diagnostic tests within BIOS settings so I'm not really sure if this is an issue with the computer or the battery I bought the battery used but the seller guaranteed nbsp it was tested and that it worked Do I need to use the docking station to charge it My guess is no since it has its own battery connection but I can't really find much information about it There is a button on the front of the battery with a battery icon on it but it doesn't seem to make any difference I've tried both tapping it and holding it down
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I have a small 750VA UPS which i use to safely shut down computer.The backup is about 5-8 minutes.We are having power shortage and thinking of battery backup but not much cash for inverters.My question is that do my UPS support those large battery(cars and bigger one like 120amp etc,don't have knowledge sorry).How much amp of battery do my UPS support?I calculated my computers' power consumption and it's around 230watt(with 9800GT,not sure)+36Watt monitor.So can i only get battery or my UPS too weak and need inverter?

A:Battery support for 750VA UPS

As long as it is 12V DC you can use any battery you want. There are a few things online about using a car battery for the battery backup. You may want to use a 'deep cycle' marine battery (although I don't know the availability of marine batteries in Nepal). There are probably other 'deep cycle' batteries other than marine.. Anyway, unless it is in a pretty well ventilated place you'll want to avoid unsealed batteries, which include most car batteries, because of hydrogen gas buildup (and perhaps H2S).

Depending on the battery you may (probably will) lose the ability to correctly monitor how much life you have left in the battery when running the electronics.
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Hi Asst. Support HP Battery ID BIOS disagree and Failure on I have the problem with the battery that got completely drained and now won't charge nbsp I've installed the BIOS update http h www hp com hpsc doc public display docId emr na-c and dont' all the recommended steps http support hp com us-en document c but to no avail nbsp If I run the BIOS battery check it says the battery is fine has a capacity and has a Failure ID OK nbsp If I run the HP Support Assistant I get Failure ID REOOW related http h www hp com t Notebook-Hardware-and-Upgrade-Questions Plugged-in-not-charging-REOOW t nbsp Obviously I would like BIOS and HP Support Asst. disagree on Battery Failure ID to believe the BIOS but I can't get the battery to charge in windows at all nbsp I'm going to BIOS and HP Support Asst. disagree on Battery Failure ID try getting it to charge booted to the BIOS setup screen but I don't think that will work nbsp I'm also going to download the latest HP Support Assistant since I recently upgraded to Windows but I also doubt that will make any difference nbsp Any ideas nbsp Thanks Chris nbsp nbsp

A:BIOS and HP Support Asst. disagree on Battery Failure ID

Update:  I installed the latest HP Support Assistant and now it agrees with the BIOS that the battery is OK, but it still won't charge.  Going to try this next: Update 2: nope, no dice...the only time the little LED for battery charging comes on is during power on and off, it just flashes, like a self-test. Chris
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Hi all I'm not too technically minded so I'll explain this as best I can not HP player working, support laptop, media not working HP and hope somebody can help me out A few weeks ago my media player stopped working - it flashes onto the screen for a split HP laptop, media player not working, HP support not working second and then disappears or just doesn't respond at all Also the HP Advisor isn't working properly and keeps saying an error ocurred links don't work on the help section so I went to the HP site to try to get help there I opened one of these instant HP laptop, media player not working, HP support not working help chat boxes and a technician phoned me said he could help etc mentioned a one off charge and it took me half an hour to find out how much etc He had remote access to my laptop and was running scans that found several thousand problems and now I'm worried that he may have planted something in my pc HP laptop, media player not working, HP support not working When I told him I couldn't pay what he was asking he finished the call pretty quick and left me to it How do I fix my problem and how do I found out if he left something malicious on my pc I'm scared to do internet banking now -

A:HP laptop, media player not working, HP support not working

Those are questions that you should be asking HP support, IMO.
As for what your problem with Media Player...what version is installed?...
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Hi Guy,
I am using Windows XP Home SE. My "Help and Support" and "System Information". are not working. I had this problem once before and don't know where I received help. I believe that it occurs after using an anti virus or anti spyware. Anyway, if I can obtain the fix, I"ll be sure to write it down so I will know what to do about it. Hope that someone will help me. Thanks in advance.

A:Help and Support Not Working

Try the fixes from kellys-korner.
3rd one down. Why doesn't Help and Support work?
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The "help & Support" when hitting the start-button does not work, no help to windows accessible ( not that its THAT important, it just anoyes me) .. i tried to download the winhlp32.exe from , copied it into the windows folder .. but still does not work?

A:Win XP: Help and Support --> not working

Have a read of this thread
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When I click on "Help and Support" in WinXP it acts
like it is going to load but it it does not. The same
thing happens when I click on "System Information".
I wonder if these programs need any of the services
that I may have disabled?

A:Help and Support not working

Hi, Try these two scripts by kellys-korner, they should do the trick

Number 235 and the one across from 221

Across from number 289, is Restore System Restore,,, you will need that one too.

Number 310, is to restore all default services

BUT>>>>> you really will want to go through the info here, before you use the 310 script!
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At some point in time, my help and support quit working in XP. did not notice until another programs help file did not work. Contacted their tech support and was directed to try XP help- nothing happened. Any ideas on how to get this back?

A:Help and support not working

Start > Run > Services.msc
Check to see if the services are running for Help/Support.
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Last year I had a problem with not being able to access help and support. It would blink then nothing else would happen. I asked for help and got a great deal of support but for several reasons had to give up as nothing to date had worked. Eventually I found and ran a small program called
Lo and behold help and support was restored.
I should have posted the fix then but neglected to. Again, much thanks to those who tried to help last year and perhaps that program will aid someone else

BTW the old post is locked so I started this one.

A:XP Help and Support not working.

Thanks very much for the update, Bald. Your post is much appreciated by the forum. That zip file can be found at: and is verified clean by McAfee SiteAdvisor.
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Running XP home SP2. All updates applied. Help and Support service is running. RPC is running.

When I go to start>help and support nothing happens. The hour glass cursor is displayed for a short time. Pressing F1 gives me the same symptoms.

thanks for the help.

A:Help And Support Not Working

WARNING:This is a registry edit. If you're not comfortable with working in the registry, DO NOT ATTEMPT.Improper changes to the registry could render your computer inoperable.Remember to backup the registry before making any changes.Instructions, on how to do that, can be found here:How to back up, edit, and restore the registryTry this:kellys-kornerRestore Help and Support Service - #235, on the Left
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I am unable to turn on help and support, I am unable to watch dvd's. can this be resolved?
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Good afternoon,

One more problems with my Windows. Help & Support not working. When I select H&S button in start menu- usually I see the CHM viewer with notification "H&S not supported by this version of Windows". But sometimes it open some randomized chapter of Help.
I checked the C://Windows /Help folder. There are 47.5 Mb, 30 folders, 348 files inside. Some of these files have .chm format and I can open it manually.
Do you have any ideas, except of reinstallation, SFC, repairing with inst.disk? Which service responsible for Help in Windows 7?
I can attach screenshots, but only on Russian language...

Thanks in advance,

A:Help & Support not working

What version of Windows 7 do you have?

- Starter
- Home Starter
- Home Premium
- Professional
- Enterprise
- Ultimate
- Eternity
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After getting rid of a rootkit infection ( per this sites instructions ) I seem to have lost the ability to access the windows XP help & support function! I get the help & Support panel but nothing else ( no icons, no topics, no search function ). Any suggestion on how to restore it? Thanks.

A:Help & Support not working

Try Windows Update. Hopefully they have an update to help and support and will re-install the software.

Check services (windows key+r ; type 'services' in the run prompt and press enter). Make sure that, if there is a help and support service, make sure it is in "automatic" mode and started
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Didn't know what category to post this in. I open HP Support Assistant, and choose among the HP updates to download (bluetooth, BIOS, etc.).  I then click "download and install".  I then get the green checkmark next to "Connecting to HP servers", a green checkmark next to "checking available disc space", and a green checkmark next to "creating a restore point".  It then starts to supposedly download the first update, but the progress bar stays empty and never advances even if I leave it run for hours.  I end up having to click "stop", and then try again.  It also doesn't matter which update I try to download, I still get the same result.  Any ideas?

A:HP Support Assistant Not Working

Dear Customer, Please go through the below Document; If doesnt fix the  issue, Please reinstall HPSA.  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee
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When I click on the Help and Support button on the start menu it does nothing. I read somewhere you can type in something from run but I don't remember the command. Anybody know?

A:[Resolved] Help and Support not Working

Try this,it's supposed to be a fix for this very problem:
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This is the second major issue with WIN& Pro. First my management console stopped working. A member created a shortcut to allow me to open up the console.

Now my Help & Support opens from the start menu but when a search help finds the topic but it opens then states it has stopped working!

Help! Will I have to perform a windows repair?

A:Help & Support Stopped Working!

While it may not be as aggressive as repair, you can try running sfc /scannow from an elevated cmd prompt. Brink has a tutorial on how to open the prompt here

For me, the sfc is the quickest, easiest, and safest way to restore corrupt/missing files if only because it denies me the opportunity to make repair mistakes.

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Hello all I am new here I am an Australian male stuck in East Asia amp swamped by the demands of hardware software paper amp digital file overhaul The aim has been simple enough--good solid personal management But the execution well As they say quot if only I'd known before I began this project quot This w/c contractor-Win Working s/w w/ support 7 IT not...? & is work has been going on for an extraordinary long time amp thankfully I am 'nearing the end' As part of the process the retirement of the XP OS has forced me to modernise upgrade As such I Working w/ IT support contractor-Win 7 s/w & w/c is not...? have had to engage the services of an independent IT support contractor to undertake both a reinstallation of Win in my main desktop amp installation in my new up-to-date laptop which is to replace my present backup desktop what i am using now I am negotiating with him the content of his work with Win He mainly deals with enterprise-level material unlike the personal level IT The problem is that neither he nor I know exactly what software Win has I have managed to put together a list of the software amp wondering if any people here might be able to inform me which from the list comes with Win It would be nice if you you could let me know what it does if possible My plan is to go back to him amp say that I know which material needs to be backed up amp which can be 'let go' Thanks very much folks The list is as follows RETAIN BA i Microsoft - Windows Search Version -bit i Realtek Semiconductor - HD Audio Manager Version -bit RETAIN-WIN Users gt ATP gt desktop Users gt ATP gt links Users gt ATP gt links gt recent places Users gt ATP gt My documents-win swift to do list Users gt ATP gt my videos Users gt ATP gt searches Users gt Public gt Public documents Users gt Public gt public pictures Retain-Program files LG Electronics PDFCreator DISCARD-WIN Users default UNKNOWN-BA i Advanced Micro Devices - Catalyst Control Center Version AMD - External Events Version -bit i ATI Technologies - Catalyst Control Center Version i ATI Technologies - Catalyst Control Center Version UNKNOWN-EXTRA - -legacy vista win win dd ccc IBCOMMON PerfLogs Program files

A:Working w/ IT support contractor-Win 7 s/w & w/c is not...?

Quite frankly, I'm not sure about some of the programs you are asking about. But, there is a slight learning curve, but Windows 7 is a much better OS than XP. Some of the features you are asking about are incorporated in Windows 7, just in a different location, some may require a different version and some appear to be drivers from the motherboard manufacturer, which you will have to check. For the most part the first thing you will recognize is Windows 7 will install the majority of the drivers you need itself. CCC will run fine, it will just require a different version than XP does and is easily obtainable from AMD. Any program that will not run on Widows 7 can be run in XP mode if you get Windows 7 Professional or Ultimate.

I don't believe you need to hire anyone to install Windows 7. It is pretty simple to do, but does require a clean install. These may help you install it. Clean Install Windows 7 and Clean Install Windows 7 from the Windows XP Desktop. Just be certain to back up all personal files before beginning.
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I have had my HP Laptop for going on a year now, and I have had no issues with it or Windows 7. My problem is that the HP Support Assistant will not work properly and never has. I get message that I have an issue that it has detected, but it won't let me do anything after I respond. Would much appreciate some help please. Thanks in advance.:

A:HP Support Assistant not working

Try using the Tools that comes with Windows 7

Repair Disc - sfc /scannow - Error Checking - Diagnostic Tool
1. Error Checking- CD not needed
Start - my computer - right click local disk (C) - properties - Tools Tab -
Error checking section - Check now - check mark both boxes - Start -
This requires a restart to begin.
2. Start - Run - type - sfc /scannow - OK
Don't forget the space between c and /
You will need the Recovery CD if any thing is found wrong.
Not sure what CD would be needed for Windows 7
Their are 3 Install CD
Don't insert unless asked for.
Repair Disc
Start - Control Panel - Backup and Restore - at the left top corner -
Create a System Repair Disc - It may say DVD but a CD works OK
With the Repair Disc in the tray, Restart your computer and be ready
to press any key when asked.
If it doesn't find and fix right off than click next and follow directions
from the list that should come up.
When you turn your computer on start tapping the F9 key to get to
the Diagnostic Tool. It test 3 things.
Hard Drive
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When I click on the Help and Support button on the start menu it does nothing. I read somewhere you can type in something from run but I don't remember the command. Anybody know?

A:[Resolved] Help and Support not Working

Try this,it's supposed to be a fix for this very problem:
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Hi Everyone! 16 Mar 2007

I run WinXP SP2 : and recently I installed IE7.
Now , when I open Help and Support , I get the Help and Support screen, but if I select the Index option, the left pane remains blank, and shows the small red cross (for href not found). The left pane shows normally for other options.
A further problem is that when any href in the right pane (eg 'Related topics') is clicked, nothing happens, except that the blurb is repainted.
The search option in the Help and Support fucntions, which is what I use now for any help that Windows deigns to give me.

Any advice: something has to be re-registered or something?


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hi, as i open HP SA( aupport assistant), it's stuck in loading and uses 100% memory but never loads up. i  have tried uninstalling and installing the latest available version, and restarting every time i uninstall and after i install before runing the program. when i tried ending Hp support solutions framework,hp wmi service and hp message service from the task manager, the program does load up but none of its features and options seem to work.
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As some of you already know, Microsoft is expected to jump over the DirectX 10.1 API, and to release the DirectX 11 instead. This has put quite some pressure on graphics manufacturers NVIDIA and AMD, as they need to prepare their hardware for the upcoming graphics interface. Also, AMD's DirectX 10.1-support seems rather ridiculous, as no such API will be released.

Read more at the source.

Later Ted

A:AMD Working on DirectX 11 Support

I suppose it's better that Nvidia get DX11 out the way and then go back to developing cards. As that's what they said for not doing DX10.1, they wanted to focus mainly on the GT200s instead, but then for the major nvidia enthusiasts, a lot got put off for not having DX10.1 in their newest card.
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Dear HP Support TeamI've been using HP support driver page for quite some time but recentley I faced the problem below while trying to access the download page for a specfic product Usually i go to this page nbsp http support hp com us-en drivers and insert the product numberFor example I tried Page Support HP Not working entering this G X EA ABV product number and faced this error massage nbsp Returened URL nbsp http h www hp com hpsc swd public readIndex sp ts oid amp lang en amp cc us Z ICK K UDA nbsp Error Message nbsp Could not open pageThe service or information you requested is not available at this time Please try again later Error system-websrv unavail nbsp Or tried with a different product number like D S EA ABV And the same kind of returned nbsp nbsp Returened url nbsp http h www hp com hpsc swd public readIndex sp ts oid amp lang en amp cc us Z ICK K UDA nbsp Error message nbsp Could not open pageThe service or information you requested is not available at this time Please try again later Error system-websrv unavail nbsp Hopfull the problem will be fixed nbsp With best regards nbsp nbsp nbsp Solved View Solution

A:HP Support Page Not working

You're very welcome. It appears to be working today. Try the following URL.
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i have gotten all windows up dates re loaded and redownloaded  hpa countless times to no avail  when i try to launch support assistant a windows box comes up and this is what it says Contact SupportMy problem: when I launch hp support assistant it says my version is wrong or fake on windows I go online and do the test it is a good version but it still keeps pop[ping up saying its not and now it says alert with guid:could not locae file or assembly HP.activesupport library vbc1760f423 eutral public key token 01a9746 or one of its dependencies the system cannot find the file specified failure to execute   please help scott forman  [email protected]
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Hi, My HP G62 when first turned on has a window that says GFxUI HP support not working. I feel the computer has slowed down since this pops up when you sign on. Their doesn't seem to be a problem with the computer but it pops up everytime you turn it on. I don't no if it will be a problem in the future. Their are posts for this problem with Vista but not Window 7.
Thanks for your help. Darlene
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Hi everyone I just thought that I would create a thread for the Get Windows app on Windows SP and working 10" app Support for Thread not Windows the "Get Windows Update that isn't working on certain computers There's quite a lot of users asking about it in other threads and I thought that it Support Thread for the "Get Windows 10" app not working would Support Thread for the "Get Windows 10" app not working be easier if everyone having this issue was in the same thread to share what they tried what didn't work and what worked I'll compile pretty much every known solutions for this issue but be aware none of them are guaranteed to work and sometimes a solution will involve to wait a certain time even a day or two in order to see if it works or not So far here's the most popular non-official instructions to fix that issue posted by Yaqub K the first reply in the thread https answers microsoft com en-us windows forum windows -win upgrade i-want-to-reserve-my-free-copy-of-windows- -but-i b cce- b- ae-a -a a bIf you need help with this issue post in this thread and we'll see what you can try But before doing that obviously try every solutions posted in the link above

A:Support Thread for the "Get Windows 10" app not working

Perfect timing Aura,
I was just about to post a question regarding this issue on a brand new HP desktop I just purchased.  I’ve had it for 5 days now (Windows 8.1), did all the updates, but no "Get Windows 10" app on my screen.  The fix seems to have worked perfectly.
Strange . . . I just UNSUBSCRIBED the reservation on a Windows 7.1 computer because I DIDN'T want it.  On this computer I couldn’t get it and I DO want it.  
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I have installed HP hotkey support on our new model of laptop (Probook 650G2). But it does not adjuct the brightnessvia the FN keys. We are using Windows 7 Enterprise. I have tried different versions of the hotkey support software but still wont work. The volume keys work fine. All the drivers are upto date with HP support assistant.
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     Hello all. My HP Support assistant just upgraded to the new one, and is not working to find any updates at all. It keeps saying that it will search for drivers on -such and such- date, then afterwards I'll look, and it will have a new date, and says its never been updated. When i go to click on refresh, it says "Stopping Operating. Please Wait..."     When left alone for a minute it uses almost HALF of my computer resources, then I kill the process as it doesn't show its doing anything at all.     I tried re-installing the old one, only to have it get updated to the new one anyway... Any ideas would be greatly Appreciated. HP-DV6929WM. Intel Core i7-26630QM. 6 GB RAM. 750 GB Hard Drive.

View Solution.

A:Hp Support Assistant Not Working - SOLVED

Hi, Try the following First of all, uninstall your current version of HP Support Assistant by using the Microsoft 'Fixit' on the following link - this is particularly useful in correcting issues that may prevent reinstallation on machines running a 64bit OS. When this has completed, restart the notebook. Next download and install the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page. After the installation, restart the notebook again. Regards, DP-K
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When I opened my computer tonight it is just so slow nbsp I have made sure that all updates are installed like HP told me before nbsp I stopped hp assistant working has support have tried to open HP assistant but a message appears saying 'HP support hp support assistant has stopped working assistant has stopped working' nbsp the message goes on to say that it is going to end the programme and look for a solution but that is all - nothing nbsp I am now at the end of my tether with this computer nbsp it is only just three months old and it has been nothing but trouble nbsp I was even told to phone Microsoft by HP support for a solution last time nbsp Surely when you buy something it should work properly nbsp I would like to get my money back as this computer is not fit for purpose nbsp Anybody have any ideas as I will have to wait until Thursday to phone them as at work in the meantime nbsp
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For some reason the plug and play usb support under windows xp no longer works on my system but I cannot find any way of reinstalling this component of the windows framework.

The problem is this when you plug any usb item into the computer it automatically assigns it as a Unknown Device with no driver details installed. When you go into update the driver with the exact driver provided by the manufacturer it just comes up with 'there is no information relating to the hardware'. If you try and do the automatic search including the online function it comes up with 'The best driver is already installed' which is silly cause there arn't any drivers installed.

Any Help will be greatly appreciated cause i'm out of ideas.

A:Plug and Play Support Not Working in XP

Try the device manager and uninstall all USB . Reboot, Xp should install them. If that doesn't work check in the Bios to see if the USB is enabled.
You don't indicate if you have SP2/3 installed. If you haven't , I would suggest you do.
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Hello there,
Lately support center doesn't want to work, after some seconds a "the application stopped working. windows is looking for a possible solution" message pops up. needless to say, windows never found a solution. I tried uninstalling and doing a clean install of all the dell support suite several times with no luck, i don't have any antivirus on, except windows defender. 
I'm trying to run SC version 1.0.665.2 on win 8.1,
I wanted to run a scan because after installing win 10 trial version and going back to win 8.1 my workstation is acting pretty weird (and sloppy).

Hope someone out there can help!
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Just purchased a toshiba satelite a-135 with Windows Vista Basic. Everything works great except when I require any action that requires the 'Windows Help and Support' menu to pop up.

When I click to get more information about a vista feature I get the following:

Internet Explorer cannot download / from windows
Internet Exporer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later​
Other than this the system works fine and my internet connection works great.

A:Solved: Windows Help and Support Not Working

Maybe try this:
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HP support assiatnt is running constantly trying to do an update but it never finishes.   It just keeps running and running. How do I stop it and get the download I seem to need
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The application is does not give me any buttons other than Exit button, but telling me to select Install. This is not helpful. Please fix.
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I am unable to display the complete content of support articles on the Microsoft support site with Firefox. Of course everything looks great under IE.Here's an example... one time, I did not have any issues looking at support articles with Firefox on the MS support site.Any workarounds for this besides using IE when I am researching problems on MS?

A:Ms Support Site Not Working With Firefox.

Try installing the IE Tab extension.That way you can view IE within Firefox. Is the only way I can see the entire page of a Micr$oft article.
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A message kept popping up saying there was a problem with Symantec CC - what I understand to be the system which runs Norton Antivirus. It told me I should uninstall and reinstall Norton Antivirus so I uninstalled in then couldn't reinstall. I tried to use system restore but the window comes up completly blank. I tried to use help and support but when I click on it nothing comes up. Windows media player won't work either - when I click on it a message saying internal error comes up. Help!!!!
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Every time I try to get support I get sent to a page with an ErrorError Code : 4fbfcb2595d54b9d3c9b368d0d93af5f500 internal server errorPlease return to the homepage back. This has been going on for months!
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hp support assistant stopped working on my hp 15 r014tx laptop. After this problem I uninstall hp support assistant and download new hp support assistant Setup and intall but problem not sloved it still not working.I upload a screenshot which show what happen when i open hp support assistant. It's show error then stopped.    after that this happenthen it close automatically.Please tell me how i can fix pc is upto date all software. 

View Solution.

A:hp support assistant stopped working

Hi @rhl_yadav,  Thank you for your reply.  You stated if you reinstall Windows it works fine for a few days but then comes back. When it is working and before it fails, what changes? If you are unsure, please do a HP PCs - Refresh Your PC to Resolve Problems (Windows 8) to get it working again. Although this should not affect your personal data, I do suggest doing a backup to ensure no data does get lost. Create a restore point that you can go back to.  HP PCs - Using Microsoft System Restore (Windows 8) Watch closely to see if you can determine what changed that caused this difficulty.  Good Luck!
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My help and support, and system information is not working anymore. When I click on those, nothing happens. There are no error messages, and simply nothing happens. I don't know when this error has occurred because I don't use those features often but it may have been a long back time since those problems occurred.I tried to look for it online but nothing has worked. My CD/RW is also not working even though windows recognizes it and it shows up in my computer. I wonder if they are all a related problem.

Any help would be great!

My specs are: Win XP Pro OEM SP3, intel pentium D 3 Ghz.
am running AVG free 9 and updated everyday
Spybot S&D (updated)

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My hp support assistant doesn't work anymore.Is it caused by my hp warranty is now expired or should it still work?I've tried to uninstall and reinstall but it won't uninstall.So i have this program with no support and can't delete it either UH?

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A:My hp Support Assistant quit working

Hi, It can be a real problem removing HPSA if it's corrupted, but here's an alternative method you may want to try. Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page - and save the installer to your Downloads folder. Next, if you don't have an extraction utility installed, download and install 7-Zip.  Please note, if you have a 64bit installation, download and install the .msi 64-bit x64 installer on the link below. Next, right click the HPSA installer you download earlier, select 7-Zip, select extract files and then click Ok.  Open the newly extracted folder, right click on UninstallHPSA and select 'Run as Administrator' - you may well see no progress of this attempted uninstallation, so leave the notebook to idle for a good 10 minutes before restarting it. Open your Downloads folder and delete the ?extracted HPSA folder? so you are just left with the original installer you downloaded. Now, run the Microsoft 'Fixit' on the link below and use it to install the new version of HPSA. Regards, DP-K
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Good Hp pavilion dv6 is 5years old already in my postion. im experiencing problem about Hp support assistance because it stop working everytime i open it. I tried the possible solution i read in this site but it doesnt work. i tried to uninstall the HP support assistance but i cant uninstall it. it says the feature you are trying to use is on a network resource that is unavailable. and asking me to enter an alternate path to a folder containing the installation package HP support Assistance.msi. but i dont know what to do next.Hope you can give me possible solutions.. Thank you Best Regards

A:HP Support Assistance stop working

Hi @knight007, Welcome to the HP Forums! I understand from your posts that you are having an issue with your HP Support Assistant not working correctly. Here is some troubleshooting that will help you resolve this. Please let me know how this goes. To express appreciation for my post please click the Thumbs up icon.  If my post resolves the issue you are experiencing, please click Accept as Solution to help others find what worked for you! Thanks.
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This is a very recent problem with a laptop. Message along the lines of"Support Assistant has encountered a serious problem and has stopped working". Googled the quoted message, found so many posts on various forums with the same problem that I decided to come here to pose the question, "does anyone know if HP have come up with a reliable fix for this problem". Almost all posts on all forums come up with "uninstall and download new version", but it would appear that this solution rarely works.

A:HP Support Assistant Stopped Working

Hi -
Yes a well discussed topic, so I looked at the logical results.
Try changing the compatibility mode to windows 7 on the Hp support assistant application shortcut on the desktop and then right click and run as administrator and it "should work".
Others had the same issue and now its working fine.
Beyond this, it seems to be a Win 8.1 problem only (not Win 8), so follow their forum for updates -
Good Luck -
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Hi there,
I have a Dell Inspiron 15R 5521. Since a while now my laptop is given me messages explaining my battery has a fatal error and needs to be replaced. I have been searching for a different solution than simply replacing the battery/adapter and I've seen that a lot of people had to update their BIOS. I currently have BIOS A07. When I try to update using the driver I've gotten from your site this window pops up and tells me I have to plug in my battery and adapter. Both are plugged in but I can't seem to manage to start the update. 
I hope you guys can help me,Dries Vanden Broecke

A:Battery not working

Hi Dries Vanden Broecke,
Download the A14 BIOS here -
Now, for the BIOS update to run, it is required that the battery be connected and battery should contain a minimum charge of 10% and the adapter needs to be detected in BIOS.
Having said this, Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
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Only one thing worked for me to my surprise.
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To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
Worked with an off brand battery also.
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
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Since the Anniversary update, my Support Assistant no longer allows me to check for updates. It connects to server for a couple of minutes and then stops. I've reinstalled with no joy and can't see what the problem is. Any ideas anyone?

A:Support Assistant not working after anniversary update

I am also having the same problem with HP Support Assistant Version ( not working correctly, after installing the Windows 10 Anniversary Update on my: - "HP Pavilion g6 Notebook".
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Hi all, please help !

I have just formatted and reinstalled XP and SP2. I need East Asian language support however it just won't work. I know how to set it up in control/panel regional settings, and I have done so, but it is not working. However it does all show up as being installed in there.

I have the option to show the langauge support in the taskbar ticked, but it is not showing in the taskbar or anywhere else! I was going to try uninstalling East Asian langauge support and reinstalling, but that ticked box is faded out so I can't do it. Thats the only strange thing, otherwise it all looks right and is installed.

Is there anyway I can get round this and still be able to type Korean in webpages?

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Please assist on how to overcome with the issue of auto pop up of window's help and support. The moment this pop up appears key pads works as shortcut keys rather normal. E.g. if I type "r" run command happens and run Window opens. Similarly on pressing "L" key window's gets locked. And this pop up occurs in every 1 to 2 mins.

I enabled to Never check for updates but still same issue..

Please suggest.

A:keyboard not working on windows help and support popping

Hello gdinesh, and welcome to Seven Forums.

It sounds like you may have Sticky Keys turned on. Turn it off to see if that may be the issue.

Sticky Keys
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A:Search, Help & Support, Troubleshoot, Win Update Not Working

You are in a bad situation without a recovery CD. Is this a name brand system (Dell, Compaq, HP, etc.)? You may want to contact the manufacturer to see if you can get a new CD. Your computer should have a MS key on the case to make your system legit, so getting a replacement CD shouldn't be a problem.
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I am also having the same problem with HP Support Assistant Version ( not working correctly, after installing the Windows 10 Anniversary Update on my: - "HP Pavilion g6 Notebook".  

A:Re: Support Assistant not working after anniversary update

Hey there @John-Davis,  I will do my absolute best to help you come to a resolution with the HP Support Assistant not working properly for you on your HP Pavilion G6 Notebook PC.  When we have come to a resolution, please share what worked for you with others by marking this post as an Accepted Solution. If you would like to show your appreciation for my efforts today, please take a second to click the Thumbs Up button below. Have you tried to do the updates in Safe Mode with Networking?Have you tried disabling your Antivirus program to do the updates?Have you tried doing the updates using Windows Update?Have you tried to update the HP Support Assistant?Have you tried to do a clean boot and then tried the updates again? If you are having problems updating HPSA itself, download and install the latest version of HPSA from the HP Support Assistant Web site.  Please follow the troubleshooting steps in the Troubleshooting HP Support Assistant.  To use System Restore in Windows 10:Go to the SearchType Control PanelClick Control PanelClick SystemClick System ProtectionClick System Protection TabClick System RestoreClick NextChoose "Choose a different Restore point"Click NextA box that says "Restore your computer to the state it was in before the selected event" will pop upChoose the eventClick NextClick FinishClick Yes to ConfirmWhen the System Restore is finished, you will get a pop up that says it has been completed. If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting and the answers to the questions above. Don't forget to click the Thumbs Up to show your appreciation. Thank you for joining the HP Support Community!Have a great day!
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I have a new Dell Laptop and I keep getting an error stating Dell Support Center has quit working. I have a Inspirion N7110. Also should I run Windows Defender along with McAfee?

A:Dell Support Center has quit working

From my personal experience there is no value to Dell Support Center and you can safely stop it from running.
Likewise Windows Defender is more or less worthless.
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Moderator comment: Model added to subject for clarity.
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BSN : 08274 09/19/2008
C1: 4400
C2: 4311
C3: 0
ME: 1
CC: 3
T: 23
TV: 3993
C: 0
DV: 14400
S: 4AD0
CV1: 1181
CV2: 1388
CV3: N/A

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Is the C/CV fields where the problem is?
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A:Laptop battery not working

Hello Alldayvikings28 and welcome to Seven Forums.

If the battery still has a charge left, you might try running a power efficiency diagnostic report to see what the health of the battery is.

Power Efficiency Diagnostics Report

You could also remove the battery and run the laptop on AC power only just to rule out a computer issue.
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Long story as short as possible.
Just upgraded to full version Windows 10. In the previous 2 tech builds IE stopped working. Error
“ This page cannot be displayed “
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I cannot cover all they did here over 5 hours
However, here are some key areas of trouble shooting done
Reset Winsock and Network Settings
Reset Proxy Settings
Created another admin account (IE did not run with different user)
Removed Kaspersky Security
Internet options > advanced > restore default > Reset IE settings
All IE add-ons have been disabled within IE settings
Msconfig > turned off all services
Has anyone else had an issue like this? I’ve just created and attached a diagnostics scan as this is beyond me level.  
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A:IE not working. Microsoft Tech 5 Hours remote support did not fix

Just a second part to this question. 
In the attached file diagnostic file. I see the following file .exe 
Program: Live Support Chat for Web Site Operator Console - Version: 5.7.3.r15174 by Provide Support, LLC 5.7.3 ("C:\Program Files (x86)\Provide Support\Live Support Chat for Web Site\unins000.exe")
Should this be there ?
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A:Intel 4 Chipset not working...Does not support my version of windows.

According to this page...
Desktop graphics controllers — OpenGL* compatibility

It might not support OpenGL 2.0... I'm not really sure, the wording is weird.
You might also try to run in Vista SP2 compatibility mode. Because, as I see, this chipset is pretty old (2007) and the last drivers for the G31/G33 were for Vista. Vista drivers works with Windows 7. (oh and, try compatibility mode with the .exe)

Try it like that. And give us feedback


Duuuuuuurp. The driver does exist for Windows 7. Just be sure to pick the right version for your oprating system. What you are probably trying to do is that you are trying to install the 32-bit driver for 64-bit Windows.
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Problem signature Problem Event Name APPCRASH working Support stopped Solved: has HP Network Devices Application Name svchost exe HPSLPSVC Application Version Application Timestamp adc Fault Module Name StackHash Fault Module Version Fault Solved: HP Network Devices Support has stopped working Module Timestamp Solved: HP Network Devices Support has stopped working bdc Exception Code c Exception Offset af c OS Version Locale ID Additional Information Additional Information c add de cc d c b a Additional Information a f Additional Information bcab a cf b e Ok - so I Solved: HP Network Devices Support has stopped working m trying to install an Officejet over ethernet in Vista Home Premium using the latest HP full network web download software for Vista The software install goes nicely and can detect the correct printer But when it tries to install the printer the above windows error message pops up and the printer will not connect and install with the HP software The software continues to install without any device The printer has a static IP I ve posted the complete system in my profile for an in depth look at the hardware I m using I can install the printer through windows itself But this way leaves out the HP software extras like scanning ink levels etc I can hook up to the web interface of the printer and use the scanner that way When I run the HP add device software it cannot see the printer even when it is already installed in Vista Vista firewall is completely down AV software is off Turned off DEP - still no help Extensive search of the web shows others with same app crash and no fix HP online support was no help They could not fix it Same printer XP HP software works fine in XP and XP Media Center on the other computers in the network Usually I can fix just about any problem by searching the web but this bugger really has me stumped Any ideas would be most gratefully appreciated TIA Al nbsp

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I am using XP Pro SP Trying to proceed with the POS registry hack I created a new key called PosReady in HKEY LOCAL MACHINE SYSTEM WPA and added a new DWORD The DWORD name by default is New Value I changed the value setting from to Not Working Solved: Extend Registry Hack Support to I m not seeing any new updates on the MS Updates site I figured I must have done something wrong so I downloaded the reg hack so I could just execute the file yet when I execute the file I get an error message stating that it can t import quot All data was not succesfully written to the reg Some keys are open by the system or other resources quot I figured I should try to delete the key that I previously made and then attempt executing the reg hack file but I am unable to delete the PosReady key that I made even when I m logged in as the system admin nbsp

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Hello Every one,

I went through the problem stated by Joephilippa and my problem of similar kind. To be more specific...... All the related links in the Help and Support are not working. For example:

To display system data
1. Open System Information
2. Double-click a category in the category tree, and then click an item to display its information in the details pane.

When I click System Information , nothing happens except that note sigh ( ...) apears repeatedly. Please see the attachment also. I have no idea what went wrong. Any suggestions , Please!!??


A:Solved: Help and Support contained links in Windows XP Pro (SP2) not working!!
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I have a new battery. The laptop is g560 working fine on AC adapter without battery in. When I put  the battery in the laptop starts draing the battery without charging. May be it will work if I uninstl the ACPI...thing  from windows 7 the problem is that impossible to turn on the machine with the empty battery  and the AC plugged in. Evry time switching on it tries to boot on battery ignoring the AC adaptor. I have no idea if the battery is charging when the laptop is turned off. 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
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Me and my sister have the same laptop with windows 7 ultimate 32bit running on each one. The problem is my sisters laptop is not detecting the laptop battery charger when inserted. Her battery and charger works fine as I tested them on my laptop and both fully functional and even my own battery and charger does not work on her laptop.

When the charger is plugged in no message or charging icon comes up, just the normal battery icon. I'm pretty sure there is something wrong with the laptop.

any help please?


A:Laptop not detecting a working battery

Hello slizza and welcome to Seven Forums.

Could you post some additional information about the laptop like make and model? Sometimes a computer manufacturer installs their own software that controls how a machine will work. Just as an example, on a Sony Vaio they have what's called Vaio Care. This software can override the built in Windows 7 power plan settings.

In the meantime, you could compare the power plan settings on your laptop to the settings on your sister's laptop and make sure they're the same. You could also run a power diagnostics efficienty report to see if your sister's machine is showing any issues.

Power Plan Settings - Change

Power Efficiency Diagnostics Report

You could also open Device Manager and see if there are any warning symbols for the battery. This could indicate a driver issue.
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Hey I ve got an N4050 14 working Inspiron Battery not Inspiron N bought years ago never had a problem with it of the time I used it directly connected to the power outlet at home When I plugged in the battery fully charged it went from to then to its s and s Inspiron 14 N4050 Battery not working real quick maybe in a matter of minutes and then shut down I then bought a new original battery because I thought that the fact of not using it in years and that the original battery was years old could be the reason I ve followed the guidelines and I m now using it for the first time I fully charged it and when I turned on the laptop it said it had around hrs min of battery After a few minutes around hours min Then it set at hr min After one hour of very low usage Used Microsoft Word and read a few PDF s its at with minutes left I checked that the computer was at power saving mode and all that The brightness is set far lower than high nbsp What should I do and where could the problem be coming from Thank you
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Can someone please help
I recently bought a new charger cable for my hp compaq 6720s and since then my battery wont charge and when it is plugged in the mains (the only way the laptop works) the mouse on my laptop doesn't work either, i've also tried using an external mouse but that doesn't work also. is it the charger i bought which is faulty or the battery, or even just the laptop itself?

Any help at all will be greatly appreciated, thanks.

A:battery not charging and mouse not working

There could be a problem internally, with your laptop such as the motherboard, causing both the keyboard and battery problem.

1.) Have you tried removing the laptop battery, and testing it with just the adapter plugged in to see if it still works without powering down? If it powers down while plugged in-with the battery removed, there is a problem with the computer itself or the power adapter.

2.) When you say your are using an external mouse, is it a corded mouse or is it wireless? (It is best to swap with a wired mouse instead of a wireless for troubleshooting purposes)
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Hi guys, I have a Tecra A10 0n Win 7 x64 Pro and has been working perfect for ages, all of a sudden the laptop went into hibernation and will now only boot up with AC plugged in.

The battery is fine as I have tried it on a different laptop without issue.

When I try to boot laptop without AC connected it loads to the Toshiba splash screen for a couple of seconds then dies.

Has anyone else had this or have an idea what the issue could be. Latest BIOS has been on for a while and all correct drivers are installed.

Laptop runs perfect with AC connected but tries to hibernate as soon as AC disconnects.

Could it be that the laptop cannot take power from the battery for longer than a couple of seconds?

Any help is greatly appreciated.

A:Tecra A10-14P Wont run on a working battery

> Laptop runs perfect with AC connected but tries to hibernate as soon as AC disconnects.
For me it sounds like the battery charge level is very low and that the power management of the Win OS set the notebook to hibernation mode due to charging level.

Possibly the notebook does not charge the battery properly.
If you said that the battery is OK (don?t know how you test this) then there must be a issue with the battery charging system. This means that the motherboard is not OK.

However, in your case I would test the notebook with a new battery to be 100% sure that this issue is not related to a faulty battery.
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Hello guys nbsp I have a recognized, or Battery A/C. not without working charging problem with my ProBook for last couple days it won't run Battery recognized, not charging or working without A/C. or charge the battery Windows shows the battery it can also read its capacity with nbsp powercfg -energy all it says is charging but the percentage never moves and if I remove my A C cable notebook shuts down nbsp nbsp What I did as a troubleshoot nbsp Different battery - Doesn't work Same battery in a different notebook G - It works Removing battery drivers from windows and re-installing the battery - Doesn't work Checking the cable connectors on a motherboard - All seems to be fine Changing -PIN cable of a battery - Doesn't work Flashing Updating BIOS - Doesn't work nbsp I've heard read there would be a screw or something which will dock lock the battery in order to work but I can't locate it myself if it even exist nbsp nbsp My very last thought on this would be a matherboard failure but I can't be sure as battery is recognized by windows just fine nbsp What should I try next nbsp Thanks
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Hi I recently had a new motherboard and lcd screen installed on my Dell inspiron After the tech guy installed the new reconditioned parts and left I went to move my laptop and the screen went black upon unplugging it I went into the bios and made sure that the settings were up on brightness on battery and it was all the way up If I plug it back in it is fine I called the tech that had just left my home and he said that due to him already closing that ticket I had to call Dell and open another The working screen power. not LCD battery on issue was that I was out of warranty that day this was his rd trip due to a faulty motherboard twice I explained to Dell this was an issue that only happened after the guy changed the lcd screen and it never happened before He told me I needed a new battery I knew mine was old but it had a little life in it i knew this wasn t the problem So I had to order a new battery and it obviously didn t fix the problem I called Dell back and they refused to help me due to being out of warranty I again exclaimed that it was due to the LCD screen not working on battery power. issue when I was under warranty He refused to help this was a manager told me I needed to ship my laptop to them to fix and a low cost of Anyway is there any other issue LCD screen not working on battery power. you could think of that could cause the lcd to not work on battery power yet be fine on ac power Also on battery power everything else works so I know it isn t everything effected Thanks in advance nbsp

A:LCD screen not working on battery power.

You might check the power settings in windows control panel.
It could be set for low or no backlight for power saving options.
Start/control panel/power options.
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Hello HPForums,I realized the battery had troubles when I unplugged my laptop to take it to the bathroom (haha). I turned off inmediately. So I checked for the battery to be well connected and it was OK. When I removed it, i found this gummy yellow substance that smells sweet on one of the sides. It was both in the battery and on the slot.(See photo attached).  Battery is PI06 manufactured on 2013. The battery doesn't work but the computer do knows it is plugged in. Is there a fix? And what was the cause of this leak? I handle my computer really carefully and don't leave it plugged often. Thanks!f

A:Battery leaked and stopped working. How to fix it?



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.
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Hi guys.I've search the forum but I can't find anything relevant.I don't like leaving my laptop on charge all the time and I sometimes forget to switch the battery charger on and Windows shuts down.Now in Control Panel - Sounds you can set various sounds for various operations I made my own Chargebattery.wav and enabled it for Critical Battery Alarm and Low Battery Alarm and they both test ok. When the battery gets low it doesn't play the wave file. It does show the low battery tooltip in the systray but you can easily miss that.Does anyone know why it doesn't sound on a low battery or am I missing something in the sound settings?I've downloaded Battery Meter Gadget but thats only a visual warning so you would have to have the sidebar on top all the time plus it doesn't play any sounds?Cheers.

A:Need the charge battery sound working?

Does no one have any comments on this?I made the Chargebattery.wav with 2nd Speech Center as the default Windows Battery Low.wav and Windows Battery Critical.wav are just bleeps mine says your battery needs charging. I also made a Trash.wav to empty the recycle bin that says your recycle bin has been emptied and that works great. If anyone wants these wav file let me know?The Battery Meter does play a few bleeps which is better than nothing.I put back the default Battery Low.wav and Windows Battery Critical.wav but Battery Meter still played the beeps. I removed Battery Meter and tried it again and it still didn't play the default sounds it just shows the yellow message at 10 minutes and the red one at 6 minutes so this system for playing sounds is obviously crap.
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Hi guys.

I've search the forum but I can't find anything relevant.

I don't like leaving my laptop on charge all the time and I sometimes forget to switch the battery charger on and Windows shuts down.

Now in Control Panel - Sounds you can set various sounds for various operations I made my own Chargebattery.wav and enabled it for Critical Battery Alarm and Low Battery Alarm and they both test ok. When the battery gets low it doesn't play the wave file.

Does anyone know why it doesn't sound on a low battery or am I missing something in the sound settings?


A:Need the charge battery sound working?

Well I posted this thread a week ago and 80 users have read it but no one has made a comment.

As anyone any suggestions to try?

I've downloaded Battery Meter Gadget but thats only a visual warning so you would have to have the sidebar on top all the time plus it doesn't play any sounds?
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My external battery is not working.  I get the following errors when I start my computer. 1. Power Manager Guage - An error occurred while loading this resource.2. There was a problem laodgin (x86)\Thinkpad\Utilities\PWMTR64V.dll A dynamic link library (DLL) initalizaiton routine failed. Under Lenovo Settings - Power manger it says my second battery is in bad condition.  I bought a new battery and it still displays this message. Under battery gague reset it says 90% remaining for the second batery.  I'm running windows 10 / 64bit and have done all the lenovo updates and attempted to reinstall the related driver. 

A:T440s external battery not working

Hi Dan, Do you have a setup.exe file located in the c:\program files\Lenovo\settingsdependency\power  folder, and if so, can you try running that and see if the problem goes away?     I should add, that it might just say Setup, and not actually say Setup.exe depending on your view settings, but run it anyway.
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I have Dell Ispiron 15 3542 and I am surprised that my laptop has been switched off directly even though the battery is 100% charged and even the charging icon is displaying at task bar when the charger is switched on. But red light for low battery goes on blinking and when the power cord is removed it switches off and if switched on the power cord a message appears as "Your battery has met with parmanent failure and needs to be replaced and press F1 to continue and press F2 for setup utility" 

Please help with the issues

A:Lap top not working even the battery is fully charged

I'd suggest you check Battery's status and health in the Battery Meter App. Please right click battery icon at taskbar, and then click on battery health. It should say Your Battery Is Performing Normally, if it say anything else then you most likely need a new one. Secondly, check battery status, if there's a checkmark in box by Enable Dell Extended Battery Life then uncheck it and restart computer.
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The battery is not working at all it keep changing but its 0% nothing when i insert it the small LED that is beside the power change cable start to blink red colour then blue red then blue but when i remove the battery nothing its just blue there is no any red blinking