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Touch screen is not working HP envy m6-K015dx

Q: Touch screen is not working HP envy m6-K015dx

I had disabled the HID-compliant touch screen driver some time ago It was working fine then now that I have re-enabled it touch screen is not responding at all nbsp I have tried reinstalling the driver perfomed the system updates callibaration of the touch input from table pc settings perfomed a touch screen diagnostic test in HP nbsp Hardware Diagnostic UEFI but the problem is not resolved I have tried all of the steps except step and which asked for system restore and recovery from the following link -http support hp com us-en document c nbsp I want to know if there is any way that I can get my Touch is HP screen envy not m6-K015dx working touch screen working without performing system reset as I have some important softwares running and dont have an external drive to backup my data in case of factory reset nbsp Note Also I am unable to install a fresh copy of windows as I have forgotten BIOS password halt code show in

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-screen-is-not-working-HP-envy-m6-K015dx/td-p/5635527
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I dont recall when the issue has occured, but it has been a while since my touch screen has worked. It weird because under pen and touch it states that there is no inout for pen or touch when clearly my computer's touch screen once worked. What should I do to bring the once beloved feature back? Thank you for your help!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-Touch-Screen-Not-working/td-p/5791014
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My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-Screen-on-Envy-TS-4-stopped-working/td-p/5662532
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Please help! The touch screen on my Envy laptop no longer works. I've tried restarting and shutting off, but to no avail. When I go to PC Info, it tells me that: "No pen or touch input is available for this display." This is obviously incorrect, because my laptop is, in fact, a touch screen. I haven't installed any programs that would have affected the feature. Thanks,Jerry

A:HP Envy TouchSmart 15 - touch screen not working

Hi Jerry, Welcome to the HP Forums!I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that your touchscreen is not functioning.  When you looked in PC info, you see "No pen or touch input is available for this display" I suggest you uninstall and delete the display driver. I would reinstall with the original driver and then run The HP Support Assistant to do updates.   Here is a link to assist you with reinstalling the original driver.  Using Recovery Manager to Restore Software and Drivers (Windows 8). If you would like further assistance, would you provide your exact model of Envy 15 Touchsmart you have and the Operating System you are running and if it is 32 or 64 bit.How Do I Find My Model Number or Product Number

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-TouchSmart-15-touch-screen-not-working/td-p/3948594
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My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

A:Touch Screen on Envy TS 4 stopped working

Hi @Monty007, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More What is your exact model of Envy 4 Sleekbook? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? I understand that  your touchscreen is not responding.  It is listed in Device Manager under HID but it is grayed out with code 45,(Currently, this hardware device is not connected to the computer) . Here is a link that I believe may help with this issue: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know the outcome. Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help. If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-on-Envy-TS-4-stopped-working/td-p/5662532
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Bought a brand new Envy last Thursday, touchscreen did not work.  Called support and they remotely worked on it for a few hours ultimately having to restore to factory settings, still did not work.  Exchanged laptop at store yesterday and the touchscreen on this one does not work either.   Per the sales person at the store the touchscreen should work with computer in laptop or tablet mode, is this correct? Is there a known issue with these that I should choose another model?   Is there something that has to be enabled?  I have checked the drivers and all is newest version and enabled. Thanks for any help.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/hp-envy-x360-touch-screen-not-working/td-p/5763122
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It seems from the forum posts that there are many many people with the same issue, and no solution to the problem!  When will HP take responsibility for this issue and provide a solution? The issue is the "Touchsmart" screen is no longer responding to touch!!!  What's the point of a touch screen laptop if it does not respond to touch!!!! I have been through all the proposed solutions ... device manager... etc. etc... but still nothing... Under System: Pen and Touch it says: It says no pen or touch input is available for this display Please can HP help its customers resolve this issue?

A:HP Envy - Touchsmart Touch Screen Not Working - Windows 10

Hello @HP-Envy, Welcome back to the HP Forums! I came across your post and want to help you restore the functionality of the touchscreen on your HP ENVY TouchSmart m7-j120dx. This seems to be a driver related issue, but could be related to something else as well. To being, please perform a hard reset. Next, I recommend restoring the BIOS so the notebook will research the hardware that it has installed. HP Notebook PCs - Restoring the BIOS Once the BIOS restoration is complete follow the steps in this touchscreen troubleshooting document, I know you have completed most of the steps from it but doing it after the BIOS restoration is key. HP Notebook PCs - Touch Screen Issues (Windows 10)(If component tests is not an option in step four of that document, use the testing for hardware failures document) HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8) I look forward to your reply with the results!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-Touchsmart-Touch-Screen-Not-Working-Windows-10/td-p/5564982
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The touchscreen stopped working suddenly. At first i though it was like a normal failure and that will get fixed by turning the pc of or restarting so I did not pay attention to it until now that I had restart my pc multiple times. Currently running win10. I started to believe it was because of an update a few days ago since it was when the problem started. I have checked for the HID-compliant Touch Screen driver. 

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HID-compliant-touch-screen-not-working-HP-ENVY-TouchSmart/td-p/5747190
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hello, my computer had a Windows update today, and now the touchscreen (which was fully functional before the update) is not working.  it is not the screen, as this happened once before to me and I did a system restore to fix it.  I tried a system restor this time, didn't work.  I looked in the Device Manager, and there IS NO DRIVER for my touchscreen.  how do I reinstall, it is NOT listed in the driver list on the HP website for my product.  help! Ivan

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-ENVY-m6-n010dx-touch-screen-stopped-working-after-Windows/td-p/5748134
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Hello, after upgrade fromwindows 8 to 10, windows is not starting anymore and i can"t repair.the only option is therefore to reinstall windows 10  (clean install). The problem is now that windows 10 doens't see the hard drive , i try to install intel rst driver but no way, the hardrive and partition are not seen. I successfully test the hard drive with bios diagnostic. Any idea about how to solve this is welcome? Thanks by advance

A:Envy m6 k015dx - no harddrive detected on windows 10 clean i...

Hi: Looking at the product specs for your notebook, I do not see that it comes with a DVD drive. http://support.hp.com/us-en/product/HP-ENVY-TouchSmart-m6-k000-Sleekbook/5375391/model/5395105/docum... So, I am assuming you are installing W10 from a USB flash drive? The only suggestion I can offer, would be to make sure you plug the USB flash drive into the PC's one USB2 port. It won't install from the USB 3 ports.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Envy-m6-k015dx-no-harddrive-detected-on-windows-10-clean/td-p/5754602
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 I am trying to install a fresh copy of windows 10 but currently it doesn not show any option to boot from usb. Only two options are available i.e. OS boot manager, BOOT from EFI file. To change the boot order, I need to go into BIOS but it asks for administrator password.I dont recall setting the BIOS password on my latop, yet I have tried some of the passwords mentioned on the forums but neither of them worked. I cannot remove CMOS battery which is one of the solution, as it requires to me to dismantle the laptop.Kindly suggest me any solution as I haven't been able to figure it out from any other sources.Note: USB is made bootable and is working perectly on other pc.System info:-HP envy m6-K015dxWindows 10

A:How to remove/reset BIOS password of HP envy m6-K015dx in or...

Itkhan. When asked for the password just hit enter 3 times. Post any halt code. REO

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/How-to-remove-reset-BIOS-password-of-HP-envy-m6-K015dx-in/td-p/5635498
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Hi, I've recently formatted my Laptop HP Envy m7-n101dx (touch) and installed Win7  Ultimate (64 bit).  I have downloaded all drivers available on HP website and installed on my laptop.  There is only one unknown device left (acpi\msft010), and I'm unable to to find the correct driver.  My problem is I'm unable to use the touch screen of the laptop, I've googling and found that is there must be a problem with with the Human Interface Device, but when I've checked the Device Manager no Human Interface Device is on the list.  Please could anyone help me out.  Thanks in advance

A:Touch Screen of HP Envy m7-n101dx (touch)

Hello @JeffJadoo, Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community! I understand that you are having an issue with the Touch Screen, and wanted to assist you! Did the notebook originally ship with Windows 10?  How did you go about formatting the notebook, and installing Windows 7?  You may be able to use the Recovery Manager to restore the drivers, however, based on how you installed Windows, the Recovery Partition may already be removed.  You can also try reviewing the following document, to see if the information helps: HP Notebook PCs - Touch Screen Issues (Windows 8) Please post back with the results.  It is possible that the Touch Screen may not be supported for Windows 7 on that particular notebook. Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-of-HP-Envy-m7-n101dx-touch/td-p/5562972
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Hi, I have bought HP Envy Notebook 17T recently in US. But from start Touch was not working and I thought that this laptop doesnt support Touch. But after reading several post I found that this laptop supports Touch, but somehow the drivers are missing and I am not able to find the drivers for this Touch screen. In Device Manager, under "Human Interface Devices", I could only find "HID-complaint wireless radio controls" and "HP Wireless Button Driver". I didn't find any other options to enable touch in my Laptop. Please find the below screenshot for reference.  Please assist me in making the touch screen working at the earliest. I have spoke to HP Customer care and they registered a case reference number as well. Please see the reference number "3027751069" for more details on the conversations. Please do the needful. Thanks,Vinoth Karunanithy

A:HP Envy Notebook 17T touch is not working

Hi there @VinothK,  Welcome to the HP Support Community! I read your post and wanted to reach out to help you! Could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?) so that I can assist you better?Here is a link to the HP Support Assistant. Please download and run the application and it will help with the software and drivers on your system that need updating. Have you done all of your Windows Updates?Have you tried to find new hardware in the device manager?Have you downloaded or installed any new tool or programs?  Have you tried to run the Windows Troubleshooter?Have you tried to Perform a hard reset?Have you tried to Update the BIOS and graphics driver?Have you tried to Perform a touch screen diagnostic test in HP Hardware Diagnostics?Have you tried to Configure the touch display? Did this reply resolve your issue or answer your question? If yes, then please share the good news! Let others know this reply was helpful by clicking the Accept as Solution button. You can also show your appreciation by clicking the Thumbs Up. If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting. Thanks!Have a great day! 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-Notebook-17T-touch-is-not-working/td-p/5595295
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If anyone is thinking of buying an HP Envy all in one touch screen computer then DON'T do it I bought one less than months ago The touchscreen failed and rendered the whole computer inoperable It took several hours on the phone to get them to agree to take it in for repair After three weeks they claimed to have repaired it and sent it back They changed all the settings and locked them so I could not put the settings back to how they were I don't like one all Envy touch HP screen in working on a black screen with white writing It took another couple of hours on the phone to get them to fix it Now less than two months later the exact same problem with the touchscreen has arisen again It has taken two days to get them to agree to take it back in for repair They cannot collect it until next Thursday It will take another two weeks after that before it's repaired and returned to me I am really really disappointed with this machine and warranty service especially so as it was very expensive

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Envy-all-in-one-touch-screen/td-p/5795643
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After a windows auto update my touchscreen no longer responds. I think it is a driver issue. My windows is INSISTING that the best driver is this generic driver from 2006. The display also shows up in the wrong place in the device manager. It's not in the HID list. I'm also having issues with the wireless since an update. It, for lack of a better term, stutters. Other devices will connect just fine and stay connected. But this laptop will drop the connection or simply not 'see' the network. Any help is appreciated.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Envy-touch-Screen-Issue/td-p/5821188
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How can I turn the touchscreen on, on my computer, I just notice it after 2 months of having it, the mouse stop working

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-screen-envy-curse/td-p/5742772
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I was watching a youtube video when nbsp i decided to do some browsing when suddenly my touch screen stopped responding i have tried restarting factory reset updating drivers everything my screen will only work on one half or it doesnt work at all HP refusing to help as its out of warranty i bought it brand new sealed last month but for some reason warranty is out i called HP who told me to call Currys as that is where it was originally bought by the nbsp hp 13 not screen envy x2 responding touch person who sold it to me nbsp nbsp I called nbsp Currys and they told me to call hp envy x2 13 touch screen not responding HP Parts to see how much the parts would cost on top of a labour charge I called HP parts who told hp envy x2 13 touch screen not responding me they cant find any parts for my laptop on there system and they are unable to help I would of thought that HP would have all parts for all laptops consdering ITS A HP LAPTOP I paid for this laptop less than a month ago and i have no easy way to fix my hp envy x2 13 touch screen not responding problem can anyone help

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/hp-envy-x2-13-touch-screen-not-responding/td-p/5647254
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Hello, I bought an HP Envy 15-J170us laptop which now has a cracked touch screen. I don't know how it got cracked, I put it in my padded PC backpack and set it in the back of my car, with nothing on top of it, and when I opened it up it had several cracks in the display radiating from one of the microphone holes (at least I assume it those are microphone holes) in the top of the glass. If this could be covered by my warranty it would be great, but if not, I need to know how I can get the touch screen replaced. Thanks, Mathew Pierce 




I am an HP employee.








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A:Envy 15-J170us cracked touch screen

If you purchased accidental damage protection plan, then this would be covered as a part of this plan. This is not covered as a part of standard warranty. You can go to Manuals section and download the Maintenance and Service Guide which has the part number and the procedure to replace the screen: http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?prodTypeId=321957&prodSeriesId=5354982

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Envy-15-J170us-cracked-touch-screen/td-p/4410766
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In the last two weeks my HP Envy 27 Recline All in One Touchscreen computer has powered down and won't power back on properly.  Tried the power button, no response.  Disconnected all sources of power to the computer and still no response after reconnecting power source and pressing the power button.  Attempted the same process a second time and after a few minutes the computer finally powered up.  Please advise. Thank you.

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Envy-27-Recline-All-in-one-touch-screen-shuts-down-and/td-p/5709944
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My Ideapad S415 touch screen has suddenly stopped working.  I've had a tech connect to my PC and try a BIOS reload of default settings, plus unistalling all "HID" devices in Device Manager with no resolution.  I've also tried a system restore with no luck. The system properties does see the touch capability. Suggestions? Thanks.










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A:Ideapad S415 Touch - touch screen stopped working

hi Hersh,
 
Welcome to Lenovo Community Forums!
 
First do a Power Drain 
     (If the battery is removable)
            Remove AC and Battery and hold the power button down for 15 sec.
               Turn the computer back on and see if the Touch capability is now detected under System Properties,
                  If not
         I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue.
       Lenovo Technical Team
 
Regards
Solid Cruver



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/Ideapad-S415-Touch-touch-screen-stopped-working/td-p/1542316
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Hello everyone, my touch screen on my lenovo ideapad z400 touch is not working anymore.  The only weird thing I remember is some ghost touchpoint on my screen. I've been looking for the answer to this issue, but it seems that Lenovo does not address this problem.  If someone has found the solution to this problem and wants to share it with me, I will be forever grateful.  

A:IdeaPad z400 Touch - Touch screen not working

I facing the same situation right now. any solution please. left side of monitor is being "touched"?

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/IdeaPad-z400-Touch-Touch-screen-not-working/td-p/2225587
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The touchscreen stopped working suddenly on my Envy TouchSmart Sleekbook - dx At first i though it was like a normal failure and that will get fixed by turning the pc off or restarting so I did not pay attention to it until now that I screen- not touch touch... HID-compliant to working, use unable had restart my pc multiple times Currently running win I started to believe it was because of an update a few days ago since it was when the problem started but all drivers and everything is up to date I have checked for the HID-compliant Touch Screen driver and had to nbsp show hidden divices in order to find it I cannot enable it and when i check in the properties HID-compliant touch screen- not working, unable to use touch... the following message displays nbsp Currently this hardware device is not connected to the computer Code To fix this problem reconnect this hardware device to the computer nbsp I have no idea on how to connect or how it got disconnected I come from a similar thread but did not solve my problem I have been researching this for hours and have not found and answer Help please nbsp

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HID-compliant-touch-screen-not-working-unable-to-use/td-p/5747198
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the lcd backlight on my envy k204na appears to have failed......4 months out of warrenty! im not confident seperating the digitiser from the lcd panel and the cost of the complete unit is ridiculous, can i use a standard lcd screen, a third of the cost, to replace the existing screen? if so what is the part number i need. any advice greatly appreciated footnote: dont buy a touch unless you are absolutley sure you are going to use it.......or your loaded and can afford repairs/replacement!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/replace-touch-screen-with-standard-lcd-envy-k204na/td-p/5847037
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Several weeks ago I started to have a problem with my cursor suddenly disappearing nbsp It can be brought back with the track pad but disappears immediately touch HP screen envy cursor with m7-n101dx Disappearing again if I touch the screen If I plug in a mouse and only use that the cursor stays nbsp The only fix generally is a reboot although following one occurrence it spontaneously reappeared as a functional touch screen cursor sometime after disappearing nbsp This question was posted on a Windows forum and per the recommendations there nbsp I have updated several drivers from within windows device manager or found them to be the latest and by downloads from HP site chipset nbsp There was a previous similar question for Windows in which the solutions included updating the system event utility from HP which I do not believe I have done if that is still a potential solution The problem persists nbsp I also had an occasion yesterday just the second such where the cursor was moving on its own and I was unable to use or control it or make any selections and had to do a hard shutdown restart Hardware failing Disappearing cursor with touch screen HP envy m7-n101dx nbsp

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Disappearing-cursor-with-touch-screen-HP-envy-m7-n101dx/td-p/5703235
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Tonight I upgraded from Windows 8 whereby my touchscreen worked perfectly to Windows 10 whereby my touchscreen on my HP Envy laptop is totally non-responsive. Is there a fix for this problem? Does HP have a new driver or software that will fix this problem? Is this a Microsoft problem that we have to wait until and update? I have read where others have experienced the same. I cannot imagine Microsoft not supporting touch screens since it is required in tablets, phones and many cross over laptops and computer monitors these days. Please help

A:HP Envy Touch Screen / Touchscreen dead after Windows 10 ins...

My HP Envy touchscreen is not working after the Window 10 install. Looking for direction also!

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Envy-Touch-Screen-Touchscreen-dead-after-Windows-10/td-p/5180174
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I'm having the same problem as others with my HP envy 17. The left hindge has broken without any drops or setting it down to hard.

A:HP Envy Touch Screen left hinge broken

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-Touch-Screen-left-hinge-broken/td-p/5612979
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HP ENVY TS Notebook PCProduct number E A UA ABAWindows -bitIntel R HD Graphics ENVY HP (ghost TS malfunction Screen clicks) 17 Touch System board KBC Version System bios F nbsp Good HP ENVY TS 17 Touch Screen malfunction (ghost clicks) day nbsp nbsp My screen was replaced very soon after purchasing my laptop dead pixels and I would like some confirmation that the HP ENVY TS 17 Touch Screen malfunction (ghost clicks) problem I am now experiencing is nbsp related to the hardware reinstallation nbsp before taking it back to the service center nbsp I did not experience this issue prior to the replacement nbsp During the boot into Windows or some times after a day of use the screen malfunctions with several visible nbsp ghost touches on screen I have the Show visual feedback when I touch the screen enabled nbsp The nbsp touch nbsp functionality is then disabled with the Windows nbsp Event Viewer System warning A multi-touch device reported inconsistent contact information nbsp nbsp Some times it is possible to reactivate the touch screen functionality by nbsp uninstalling nbsp the HID-compliant Touch Screen device driver and then scanning for new hardware nbsp Restarting usually nbsp resolves the issue but occasionally the system does not recognise the above driver and lists it as an unrecognised device in the USB controllers section of the Device Manager nbsp I ran the UEFI touch screen test a few times - it usually passes but there was one time when the touch screen was disabled and you couldn't run the test nbsp I have refreshed my PC but this did not help nbsp nbsp Any feedback would be appreciated nbsp Thanks

A:HP ENVY TS 17 Touch Screen malfunction (ghost clicks)

Hi Indy_za,  Welcome to the HP Forums!I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that after replacing the Touchsmart screen, you are getting ghost touches.  You did a refresh on your notebook, but it did not help. Here is  a link to assist you. Troubleshooting Touch Screen Issues in Windows 8/  I  hope this helps.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-ENVY-TS-17-Touch-Screen-malfunction-ghost-clicks/td-p/4097426
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Hi My Envy start 23 not does envy screen touch blank smart - Smart Touch recently refused to start nbsp I search and did the recomended items to try and get it going again such as envy 23 smart touch does not start - blank screen Diconnect all devices disconnect power hold power button for sec power on with F key etc nbsp have performed this numerous times No luck nbsp I don't see the BIOS nbsp There is power as the hard drive light does do a short light and the DVD drive does make an initial sound nbsp Even tried a USN keyboard to see envy 23 smart touch does not start - blank screen if that would help nbsp I have even reset my CMOS with the jumper pins checked the battery unplug plug hard drive and other cords that attach to the motherboard nbsp Have reseated the RAM - tried to also boot with just one chip in nbsp Hard drive appears to be ok as I was able to browse its contects when I removed it and attached it to my smart TV Partitions and folders nbsp Still no response to the PC other than the quick LED HD light coming on and the quick LED light on the DVD drive nbsp -screen remains blank nbsp This PC is just now years old nbsp Anything else to try Thanks in advance Jim nbsp

A:envy 23 smart touch does not start - blank screen

My ENVY 23 Touch screen dioeds not start. I tried all the suggested steps that I could find... As we have two power cords exactly the same wattage, that has been tried as well... Ther light at the back comes on when the power cord is plugged in, but the start button coes not work. Unplugging and holding the start button down for 10 seconds and re starting does not work.Restartting with F10 key down does not work. Nothing seems to do the trick. It happenerd once before and I was able to restart it with a hard start (holding the power button down for 5-10 seconds with power cord off) and restarting. It did work about three weeks ago. Now it does not. Any suggestions?

http://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/envy-23-smart-touch-does-not-start-blank-screen/td-p/5573947
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My ENVY m6-AQ003 x360 touch screen function clicks itself. It clicks really fast in a straight vertical line. I havn't used it in a couple days so when I turned it on and it started clicking my first thought was the mouse was acting up or the touch pad. so I unplugged the mouse and restarted the computer. It continued to do it after the restart so I tried to turn off the touchpad. But the screen kept clicking before I could. Although it has stopped after i played around with it. It seems to keep doing it from time to time a few clicks. I know it is the touch screen function after I realized that the touch screen makes circles where you click and the mouse and touch pad don't. I hope there is a quick fix so I dont' have this problem when I travel in a few days.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-ENVY-m6-AQ003-x360-touch-screen-function-clicks-itself/td-p/5716545
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The laptop: HP Envy TouchSmart 15 Notebook PC (15-j173cl)Windows 8.1 Pro The problem: I use an external monitor, so my laptop is usually shut.  Randomly, my touch screen THINKS something is touching it, which disrupts whatever I'm doing.  I would like to disable the touch screen completely, as I do not use it at all. I thought maybe the latch wasn't closing properly, but the screen resolution changes when I shut the laptop, so it KNOWS it's closed and switches to the proper resolution for my external monitor, but it DOES NOT disactivate the touch screen, and some dirt or something is touching it, changing where my mouse is pointed, where I am typing, etc. I have tried cleaning the screen and keyboard with compressed air. The problem happens randomly; sometimes when I CAD for the day, sometimes after hours of working.










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View Solution.

A:Disable touch screen for HP ENVY TouchSmart 15-j173cl Notebo...

Hello, @rockspeak Welcome to the HP Forums.I see that you're looking to disable the touch feature in your notebooks display. I will help you with this. You can do this by going into Device Manager > click the + or > by Human Interface Devices > right click on HID-compliant touch screen > choose disable. This will have disabled the touch ability. Let me know if this works for you.Thank you for posting on the HP Forums.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Disable-touch-screen-for-HP-ENVY-TouchSmart-15-j173cl/td-p/4555674
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I bought a Lenovo G50-80 Touch Laptop, but for some reason the touchscreen is disabled and it also says that it doesn't have touchscreen on it.

https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/G50-80-Touch-Touch-Screen-isn-t-working/td-p/3324184
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I am not sure exactly at what point it happened but I recently found that the touch screen on my Elite X was not working The pen still functions fine not 1011 Elite working working/pen screen Touch X2 normally When checking the Elite X2 1011 Touch screen not working/pen working fine pen and touch settings I can only configure the pen settings and only Pen support is listed in view pen and touch settings The touch screen used to work in both the original Windows and then also after upgrading to Windows nbsp There have been no error messages and the event logs do not seem to indicate any problems it is as though the machine has just forgotten it is a touch screen nbsp I have tried reinstalling drivers reinstalling both Windows and going back to Windows to no avail I really loved this little device but ease of use is cut rather drastically without the touch functionality nbsp Has anyone else had a problem like this and have a solution Any help at all is greatly appreciated

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Elite-X2-1011-Touch-screen-not-working-pen-working-fine/td-p/5706793
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Hey all, I woke up this morning and started using my computer to find that there were white spots on my computer screen that I had not previously noticed. I have had the computer for two years and haven't had any similar issues. There does not appear to be anything wrong with the pixels, as the color changes appropriately - it's just brighter. Furthermore, the bright spots on the screen heat up much more than the rest of the screen, which remains cool. I also noticed that, though this may be a separate issue, the touch screen isn't responding. Here is an image (it's much more noticeable on a white background): http://imgur.com/09sYisg   Any help is much appreciated!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Lighter-Spots-on-Computer-Screen-Touch-Screen-Not-Working/td-p/5745362
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I have a new R - running on Windows The touch screen stops working randomly When it's working the driver is shown on the human interfaces list as uo to date and working When the screen goes off the driver disappears from the list Live chat told not touch working R7-572 screen me to install all the drivers shown on the list for my R7-572 touch screen not working model which makes sense R7-572 touch screen not working but when I tried the download goes into a zipped folder with no option to install I asked how to do this and he gave R7-572 touch screen not working me a phone no Rang the number and told I'd have to pay - for a brand new Acer product to get advice as to why Acer software won't work They gave me another no to call but they won't tell me how to download the drivers they just want me to reinstall the os with all the inconvenience that entails Surely you try the easier things first nbsp So please can someone explain to me how I install the zipped driver downloads

A:R7-572 touch screen not working

Hope that it is just drivers but what you do is to unzip the driver package into a temporary directory. When the touchscreen is working Right click on START (long press) and go to Device Manager>Human Interface Devices>HID compliant touch screen Click/touch Driver/update driver then select "Browse...on your computer, point to the temorary directory with the new driver and press NEXT. If it is a newer driver it will load it.

http://community.acer.com/t5/Windows-10/R7-572-touch-screen-not-working/td-p/417314/jump-to/first-unread-message
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I have dell inspiron 5547 windows 10 installed it's touchscreen has stopped working.... What should I do... Plz guide....

http://en.community.dell.com/support-forums/laptop/f/3518/t/19980999
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Touch screen is not working. I upgraded. My notebook with windows 10. When problem seen then reset.by factory reset.still the problem is as it was..Give some idea

A:Touch screen is not working

Hey @Krishnacisf,Welcome to the HP Support Forums! This is a great place to find solutions and help from our community! I would start by running the HP Support Assistant.The following are some helpful links for troubleshooting the HP Support Assistant or downloading the latest version:HP Support AssistantHP PCs - Using HP Support Assistant (Windows 10, 8, 7)HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8) Also run the Windows Update Tool as it may find, and update any old or missing drivers that you need. Once you've done all that, follow the steps in this document: HP TouchSmart PCs - Troubleshooting Touch Screen Issues Please keep me posted.  You can always say thanks by hitting the Thumbs Up button below!Cheers,TechSurge

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-screen-is-not-working/td-p/5586214
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I bought a pavilion 23 like 2 year ago, it came with windows 8, it works perfect until the windows 10 update. i update my computer to windows 10 and the touch screen did not work, i call several times (a lot of times) to the hp call center and they told me to reverse de window 10 update because there were no driver to work with windows 10. I sent Email to suports assitant with no anwers then my coputer warranty ends i try instaling every update, but still not working. if someone could help me with this problem i would be appreciated. i would not go back to windows 8 because i do not see this as a solution to this  Greatings from colombia 

A:Touch Screen not working

Hi @SilfredoAG, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-Screen-not-working/td-p/5762008
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Hello,the USB ports and touchscreen have stopped working on my laptop. I have run diagnostics which have come back will the following code on the USB test:USB port  -  Failed  -  67PX7S-7RL86X-XD7WL1-8D3003  -  8/10/2016 Could someone please advise me what has failed here? THanks

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/USB-and-Touch-screen-not-working/td-p/5721800
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Recently i have installed windows 10 in my HP pavillion Ts 14 notebook.I did a clean instllation. After that i used the touch screen. but suddenly it sopped working.The reset button in tablet pc option in controll panel has also grayed out.Even in Hp Hardware Diagnostic  there is no touch screen option to run the test.what should i do to solve this touch screen problemplease help

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/touch-screen-is-not-working/td-p/5676754
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My touch screen on Acer product did work and now does not
I tried all the solutions go to device manager, human interface, touch screen not even listed tried to reload program did not work. What is the deal??

A:Touch screen was working now not

You could use the System Restore feature to get your computer back the time when it worked.
http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc

https://social.technet.microsoft.com/Forums/en-US/7acb062b-f0cc-47d3-911f-0c3e836e74ca/touch-screen-was-working-now-not?forum=w8itprogeneral
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I've had my laptop for 3 weeks and my touch screen has stopped working.  I've read all posts I can find on this and reset my computer to factory out of the box. 
Having read the posts I tried the Windows hot fix for the issue and it said it didn't apply.  I'm going crazy and ready to give up on this and return my laptop.  I would really like to fix this and move on.  I noticed in the Human Interface drives I have multiple drivers that are the same and I do not see a driver for the touch screen.

Please help!!!

http://en.community.dell.com/support-forums/laptop/f/3518/t/19994791
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Touchscreen function is not working.  I've updated all drivers.  What am I missing?  Thanks!

A:Touch screen not working

CLM. To better help you we would need the exact model number or product number of your laptop/desktop??? REO

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-screen-not-working/td-p/5642091
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I noticed my touch screen is not working.  So I took several steps to fix it but to no avail.  The first step was checking to see if drivers were updated but I could identify where the were located in device manager..2nd step was to load hp support assitant and now that is not helpful because it will not open when I click on ? tab

http://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Touch-screen-not-working/td-p/5806483
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I've used win 8.1 before and touch screen is woking normally, when i upgrade to win10 and install all  driver but touch screen is not working.
Please help me.

http://en.community.dell.com/support-forums/laptop/f/3519/t/19984076
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I've had no problems with my yoga pro for over a month but last night I decided to do windows updates nbsp This is the model with Pro 2 not screen Touch Yoga working the i and gb of ram nbsp I let it update and then restarted it nbsp After it started up I tried to swipe the cover screen up but nothing was Yoga 2 Pro Touch screen not working happening nbsp I then decided to use the mouse and soon realized that the touch screen was unresponsive nbsp I've tried to restore the computer to before the updates but it hasn't fixed the problem nbsp I can still switch Yoga 2 Pro Touch screen not working to tablet and stand mode etc and the Yoga 2 Pro Touch screen not working screen will rotate but I can not get the touch screen to respond to anything nbsp I tried to install some drivers but none of them are for the touch screen as far as I know and nothing else seems to work nbsp Does anyone know a fix or maybe know of a driver I need to install

A:Yoga 2 Pro Touch screen not working

Try refreshing Windows which fixes 90% of OS issues. Swipe from the right (Charm bar), Settings, Change PC settings, Update and Recovery, Recovery and choose Refresh Windows.  

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-2-Pro-Touch-screen-not-working/td-p/1401433
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My touch screen stopped working about a year after I bought this computer. Right before it stopped working completely random items started opening on the computer as if there was a phantom clicking on things. I thought it was a virus but none was ever found by many anti-virus scans and nothing else in the computer was harmed. I'm leaning more to thinking that it is a hardware issue. Any help is apprecaited!  Thanks!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-Stopped-Working/td-p/5677866
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I've looked through previous topics and there don't seem to be any from the past few months on this topic. In short, the touch screen is completely unresponsive. I've checked the device and it is enabled. Any thoughts on how to troubleshoot this? I've had the laptop for three days, and this the first time I've tried to use it, if that matters.

A:Yoga 260 Touch Screen Not Working

Doesn't work?  Finger, pen, both?  Are you running windows 10?

https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Yoga-260-Touch-Screen-Not-Working/td-p/3374455
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Just got this new B50-30 AIO a few days ago.  Ive set it up and then ran the upgrade to Win 10.  I now find that the touch screen does not work.  Unfortunately I dont know whether it worked before the upgrade.  What I see is that device manager does not list an 'HID Compliant Touch Screen'  in Human Interface devices.  My other AIO does list this type of device (and its touch screen works fine).  So it seems that Win 10 is not recognizing the touch screen and thus not loading the device driver.  Suggestions??  
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity










Solved!
Go to Solution.

A:B50-30 - Touch Screen not working - No entry in de...

I was able to fix this...  The solution was to reinstall the Display driver.  Once I reinstalled it,  an entry for HID Compliant Touch Screen appeared in Device Manager Human Interface Devices and Touch Screen now worked fine. 1) Open device manager2) Open Monitor entry3) Select PnP Monitor4) right click Generic PnP Monitor and select Update Driver5) Select Browse my computer for driver SW6) select Let Me Pick7) Select Next and go thru the install (dont recall if there were any more input required) It should then work... 

https://forums.lenovo.com/t5/Lenovo-A-B-C-N-S-Flex-Horizon/B50-30-Touch-Screen-not-working-No-entry-in-device-manager/td-p/2165575
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Hi, I relly need some help here! My notebook HP ENVY x360 m6 Convertibl never worked properly. The touch screen never worked as it should. Sometimes works, sometimes (most of the times) doesnt.  I have contacted HP for suport and they did everything in order to mke work, such as format my laptop, touchscreen tests, etc... Nothing works. I have warranty and i need my notebook to go to technical assistance or even be replaced, because since the day i bought NEVER WORKED. i need some contact , email , phone  number to schedule a thecnical  assistance ! thanks a lot.honestly i would like to have my laptop replaced for a new one and working ! i just want the touchscreen to work!!! 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/touch-screen-not-working-properly/td-p/5745492
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I upgraded my computer to Windows 10 from 7 and My touch screen stop working I dont know how to get it to work again what should o do please help me......

http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Touch-Screen-Stop-Working/td-p/5842562
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I have a Yoga 11e and recently installed Windows 8.1 Enterprise on the device.  After installation the touch screen was no longer functoning at all.  I have downloaded every Chipset, Mouse and Key Board, Software and Utility driver found on the Lenavo website.  When i go to the device manager under Human Interface Devices I have two yellow triangles for I2C Device and when I click on Proerties they both tell me " This device is currently waiting on another device or set of devices to start. (Code 51)". I have installed the GPIO drvier from the lenavo website as per other posting about non-functioning touch screens.  This has not repaired the problem.  I need some assistance or a driver for the touchscreen.  

A:Yoga 11e touch screen not working

Please refer to:Yoga 11E Touch Screen Not Working (joorgo) 

https://forums.lenovo.com/t5/ThinkPad-Chromebooks-11e-X-and/Yoga-11e-touch-screen-not-working/td-p/2093247
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PLEASE HELP - just did full a WINDOWS RESET and cycled power several times and still no pen and touch nbsp original post below nbsp nbsp What is Code in device manager What next nbsp nbsp nbsp nbsp nbsp nbsp Re Yoga Pro Touch screen not working nbsp - - PM screen touch Yoga working 2 Pro not nbsp Yoga 2 Pro touch screen not working nbsp Im having same problem and hating it with no touch screen - pls help nbsp - touch screen was fine until I left a usb memory stick in too long and laptop was in tablet mode and automatically went to power save hibernate When I woke it up the touch screen isnt working and Pen and touch is disabled- have read all these posts and now disabled USB power mngmt- dont want to upgrade to Windows - wanted to avoid complete reinstall Windows basically dont want to lose MS Office - DevMngr hidden devices shows a HID-compliant touch screen Currently this device is not connected to the computer Code - laptop is Lenovo Yoga Pro with touchscreen and Windows

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-2-Pro-touch-screen-not-working/td-p/3344534
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Hi,    I have a HP Pavilion 23" All-in-One TouchSmart Desktop Computer and yesterday the touch screen stopped working in an area that spans from top right to mid bottom a good 4 inches wide.  I would really appreciate if you can help me with this questions: 1. Is there anything non-hardware related that I can do to fix it?2. In your opinion which component failed? the digitizer? 3. Can you provide the part number and where to buy it if applies? From my initial research, HP keeps what I ask pretty well guarded. Obviously I don't mind going hands on with the repair. Thank you for your help!

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/areas-of-touch-screen-not-working-on-hp-all-in-one-23/td-p/5609451
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My X1 Yoga's touch screen is not being detected by Windows. I tried running the Wacom firmware update tools suggested by other threads but they don't work -- the log file just says "No device". Neither finger touch nor pen work at all. I updated the bios and system interface foundation, didn't help. See attached picture for device manager. Any suggestions? Thanks!

























New Bitmap Image.jpg ?80 KB

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-Touch-Screen-not-working/td-p/3436612
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I got my Lenovo Edge  15 back earlier this year from service (hard drive fixed) but when it was returned to me the touch screen no longer worked. There is no touch screen driver visible on the device manager either, nothing labled touch screen or anything similair, is there a way to re-isntall the touchscreen? This laptop was a 2 in one, tablet/laptop and used to be touch screen compatible / usable now it doesn't seem to work that way at all.

https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Touch-Screen-Touchscreen-not-working/td-p/3400776
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Boot device not foundPlease install an operating system on your hard disk.Hard  Disk (3F0)F2 System Diagnostic For more information, please visit www.hp.com\go\techcenter\startup  how do i get a new hard drive i dont have a warrenty on it i need help plz. here is the serial number 5CD4386QOS

http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/my-hp-touch-screen-is-not-working-laptop/td-p/5651167
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I am unable to re-enable the touch screen on my tablet.The pen works fine on the screen but it is not registering my hand touching the screenI have checked in Device Manager and the HID-Compliant Touch Screen driver is not showing in list of drivers - not showing under hidden devices either.I have updated BIOS to latest version, updated Digitizer as well as Fingerprint Sensor with drivers from HP sitePen/Touch settings will only allow me to set up Pen configuration - Don't get the touch optionStill unable to bring back touch screen on deviceAny ideas?

http://h30434.www3.hp.com/t5/Business-Notebooks/Touch-Screen-not-working-on-HP-1011-x2-G1/td-p/5687139
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I bought a new HP Pavilion 13-s102TUx360 laptop. Unfortunately its touch is not working.Kindly help me.Spoiler (Highlight to read)  

A:My new laptop Touch Screen is not working

sairu wrote:I bought a new HP Pavilion 13-s102TUx360 laptop. Unfortunately its touch is not working.Kindly help me.Spoiler (Highlight to read)  Hi, Kindly follow the steps here http://support.hp.com/us-en/product/hp-pavilion-10-touch-10-e000-notebook-pc-series/6592739/document...




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/My-new-laptop-Touch-Screen-is-not-working/td-p/5739401
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After a recent mandatory update the touch screen on my Envy started working oddly. When I select an item using touch it appears to "rick-click" the item instead of "left-clicking." This means that I cannot use touch to scroll or basically browse in any way.  This problem is occurs in all modes (tablet, etc.) and restarting has not fixed the problem.  Any help would be appreciated. 

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Touch-Screen-Working-Oddly/td-p/5755021
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The touch screen functionality is no longer working and I have no idea why. Please help as I am not very good with computers.

http://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/touch-screen-not-working-windows-10/td-p/5623523
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Hello touch working X1 screen not Yoga people nbsp Shortly what has happened and what has X1 Yoga touch screen not working been done nbsp Machine arrived not our companys common brand Anyway Well first action was to install windows from USB stick Win Enterprise clean And plan was after that update the drivers Yes and all partitions were cleaned during the installation So no going back with those nbsp nbsp After installing everyhing Touch screen is not working I went trough the one topic that is located here on the page Found the wacom firmware update package and updated all that was inside the package Did use lenovo system update tool for updating everything imaginable there was Also bios was update nbsp At one point when I did the wacom firmware updates the PEN actually worked But at that time the touch with finger didn't work Well at that point I did continue updating and removing of devices drivers and reinstalling Well in the end I was again on the same situation that nothing on the touch screen works nbsp Has anyone else had these experiences I have started thinking that maybe there is actually some real malfunction on the touch screen Last thing I have done is I tried to install the first release of windows from usb This came to state where it asks for country localization information and when I continue from there it just reboots and takes my back to that screen So I'm in loop with that nbsp I also strated to think about ordering the recovery media for the machine but it would take time to reach me Can these recovery media's be downloaded from somewhere nbsp Thank you who ever reads and replies

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-touch-screen-not-working/td-p/3431531
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My touch screen is not available on my 2710.  It worked fine for a very long time.
Calibration is not available...System->About says "No pen or touch input is available for this display."
I noticed after I upgraded to Windows 10.   (but that's not necessarily the precise time is dropped out, as I don't use it a lot)
I then downgraded back to 8.   Not there.   Figured that I might as well go back to Windows 10.
I did other things within same rough period of time.   BIOS upgraded to A12.   Changed out some drivers, etc.
I've tried drivers, checked the touch cable connection on the motherboard...but haven't made a single step forward.
Would love to hear some suggestions or ideas.
Thanks in advance.
Rick

A:XPS One 2710 -- Touch Screen NOT working at all

From Win-X menu, open Device Manager and search for Human Interface Devices. Expand the HID list
Right-click HID-compliant touch screen and from the list of options displayed,  make sure it's set to Enabled. Then reboot.
Note that Dell hasn't tested the 2710 for support of Win 10, but touch should work in Win 8.1

http://en.community.dell.com/support-forums/desktop/f/3514/t/19654885
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My touch screen is no longer working. I continually get a sleep and charge message, as though the USB connectivity is trying to connect to a device - maybe connection to touch screen is dropping off-in. Any ideas. Thanks in advance.

https://forum.toshiba.eu/showthread.php?93429-S50t-B-touch-screen-not-working
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Hi, got a 1yr old htc dual and for last few weeks, touch screen not responding to commands. Does anyone know the cause and or fix for this?!
 

https://forums.techguy.org/threads/htc-dual-touch-screen-not-working.947565/
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My Surface RT touch screen stopped working. I have done everything I can find on the internet trying to fix it from cleaning the screen with a microfiber cloth to blowing it away and re-installing everything.
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A:Surface RT Touch Screen not working, how can I fix it?

I have exactly the same problem. I think it was the same time as an update. I have gone through all the steps including full reset - nothing yet has fixed the touchscreen. Microsoft website only offer is to replace it fro ?210 (UK)....

http://forums.windowscentral.com/ask-question/383275-surface-rt-touch-screen-not-working-how-can-i-fix.html
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Hi, i have my I-pod of samsung with model number YP-P3JCS/EDC 8 GB. I got the problem in my touch screen. some portion of the screen does not works but some portion will works. Actually, i want to know how this problem can be sort out. Is it due to virus or something else???? Can it be recovered??? help me in this matter.
 

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I have a POS system with a DigiPos 714A Touchscreen monitor and I don't know where or what drivers to install to use the touch screen. I cant find anywhere online whether I need a single touch driver, multi touch, or whatever other type. The POS system is running on a windows PC running Windows XP 32-bit and the screen has a ps/2 port and of course the usual VGA connectors. Help needed as screen is used for a business.
 

https://forums.techguy.org/threads/pos-system-touch-screen-not-working.1171544/
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Touch screen is not working.I already tried to reinstall driver but still the same problem. Mouse and touchpad are working. I also removed already the battery for a while and cleaned the screen.Driver version is 6.3.9600.17041 date 21/6/2006 When i check the properties of "pen and touch" i find only one tab. The toch tab.In some screenshots i found different tabs "Pen options" "flicks" "handwriting" "touch" and "panning".Is it not strange that i only have there one tab page? Is there a keyboard combination to enable or disable the touchscreen? I also checked the bios but there is nothing in there to enable or to disable the touch screen.   

A:M5400 Touch screen is not working.

Hi Martin,
 
Welcome to Lenovo Community!
 
- Press Windows + X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller (A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.  Your issue should be resolved!
 
I hope the above information helps.
 
Regards,
Shashi
 
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

https://forums.lenovo.com/t5/Lenovo-C-E-K-M-N-and-V-Series/M5400-Touch-screen-is-not-working/td-p/3272906
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When I purchased this device less than 2 months ago it was then loaded with Windows 8.1 64 bit. I was then offered to upgrade to Windows 10 64 bit. Since the upgrade the touchscreen will not work. I have tried all of the recomended troubleshooting on your site. I have also made sure that all drivers as well as the os is up to date. Please fix. The reason that I purchased this all in one device was because of the touch screen.

A:HP Pavilion 21 All-In-One Touch Screen not working since Win...

Hi there @KLMcNeill?Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understandthat after upgradingto Windows 10, the touchscreen is no longer working for you. Please post the full product number for your All-in-One. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?For now something you can try: 1. Go to device manager2. look for Human Interface Device3. then HID Compliant Touch Screen4. right click choose disable then re enable5. then test If that does not  work-6. uninstall the HID compliant Touch Screen7. Scan for hardware changes8. test again. Let me know if this works for you.

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Pavilion-21-All-In-One-Touch-Screen-not-working-since/td-p/5281374
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Just bought the Samsung All in One PC and the Touch Screen stopped working:

http://www.samsung.com/us/computer/all-in-one-pcs/DP700A3B-A02US

This is new territory for me although I know my way around Windows.

Any assistance on how to get the Touch Screen back on?
 

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I am unable to re-enable the touch screen on my tablet.The pen works fine on the screen but it is not registering my hand touching the screenI have checked in Device Manager and the HID-Compliant Touch Screen driver is not showing in list of drivers - not showing under hidden devices either.I have updated BIOS to latest version, updated Digitizer as well as Fingerprint Sensor with drivers from HP sitePen/Touch settings will only allow me to set up Pen configuration - Don't get the touch optionStill unable to bring back touch screen on deviceAny ideas?

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Touch-Screen-not-working-on-HP-1011-x2-G1/td-p/5687139
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I upgraded my PC from Windows 8.1 to Windows 10.  Since upgrading the Touch Screen / Screen functions are no longer available or working.   I checking windows itself  there is no Pen or touch input available for this display?Please Help 

A:Windows 10 Touch Screen not working?

Me too. HP Envy 15t-j100 quad. Currently on hold with HP tech support via Costco Concierge. 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Windows-10-Touch-Screen-not-working/td-p/5185292
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Hello, I recently upgraded the mechanical hard drive that came with my Yoga 11E to an ssd. I ran Lenovo system update and then Windows Update. But the touchscreen is not working. Under device manager there are a few exclamation points. Under Human Interface Devices there are 2 entries for I2C HID both have a warning. I tried to update them but it says they driver is update and the exclamation point remains. I am not sure if this is the reason why my touch screen is not working but any help or suggestions would be greatly appreciated. thanks

A:Yoga 11E Touch Screen Not Working

I am having the same problem. After reimaging, touch screen is not responding. I too checked device manager and found there are 2 human interface device drivers with exclamation points, named I2c HID. A search found Intel device drivers on Lenovo support site and  I downloaded and installed the drivers (n15hc03w.exe). The status of the drivers on device manager did not change. I tried to update these drivers and pointed to the local folder drivers\win\I2C onbut got a message saying "drivers for device are up to date' . Tried 'scan for hardware' still no change to these Human Interface Device. Any ideas?

https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/Yoga-11E-Touch-Screen-Not-Working/td-p/2061108
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I just got my ideapad 110 touch Friday. After using it for awhile and recieving a brief windows 10 update my touch screen quit working. How can i fix this?

https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/Touch-screen-stopped-working/td-p/3474839
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Hi, I have recently (Dec 2015) purchased a Yoga 11e. The touch screen function has stopped working. Both Windows 10 and Lenovo Support apps say that all updates are in place. I suspect that a Windows update (~31 Jan 2016) might be the fault - could be wrong. Any ideas? Thanks. ps: I tad annoying the the "worlds biggest computer company" (or similar publicity claim) does not have a 24/7 web chat support function

A:Yoga 11e Touch Screen not working

I had the same problem.  After performing a clean-install of Windows 10 Pro (Did not like all that blotware that Lenovo puts in these systems) and "thinking" that I had installed all drivers, I found that touchscreen did not work.  I solved it by RE-installing the i2c drivers (downloaded from Yoga 11e support page).  It was confusing because there was nothing in Device Manager that indicated any drivers were missing, plus when I ran the .exe file for the i2c drivers all it did was "extract" the files, but it did not install anything!So here is how I went about it:  Opened device manager, clicked on "system devices" to locate the i2c device.  I looked for anything with "i2c" in it, and saw 2 entries: "Intel Atom Celeron Pentium Processor............i2c........[etc, etc]".  I went ahead and manually installed the drivers: right-clicked the item, clidked "update driver software", clidked "browse my computer for driver software", and navigated to where the driver files had been extracted to-as explained above.  After the drivers were installed successfully, the names of the devices changed to "i2c controller".  Rebooted the computer and VOILA! The touch screen worked again! Opened "control panel", "system" and there it said: "Touch Support With 10 Touch Points"

https://forums.lenovo.com/t5/ThinkPad-11e-Windows-E-and-Edge/Yoga-11e-Touch-Screen-not-working/td-p/2265079
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I just got the HP Spectre in the mail today and the touch screen already isn't working. I was in setting to see if I could figure it out and accidentally turned the TouchPad off, so now I can't do anything on my screen.

A:HP Spectre x2 touch screen not working

Hi @emmab1141, Welcome to HP Forums! I have read your post and wanted to help. I understand that the touch screen does not work, and the touch pad was accidentally turned off. On some touchpads you can turn on or off the TouchPad by double tapping in the upper left corner of the TouchPad. Double tap to turn the TouchPad on, repeat to turn the TouchPad off. If this does not work,  do you have an external connected Mouse such as a USB mouse? You may need to use the exrenal mouse to enable the touch pad first.HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) Then check if the touch sceen is enbled in device manager:HP PCs - Troubleshooting Touch Screen Issues (Windows 10, 8) Let me know how it goes. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos.  Regards,    

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Spectre-x2-touch-screen-not-working/td-p/5693718
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I have lenovo idepad s400 touch, the touch screen is not functioning.  It been a long time since i upgrade my Windows 8 to Windows 8.1. I do research some solution but still it's the same problem not functioning. I tried the disable nothing works and there were no updates of the drivers. Hope you answer my problems.










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A:s400 touch screen not working

Hi monjan10,
 
I have the same problem too for almost two years and I found the solution just this March 20. Install the LCD Firmware in your machine. You can use this tutorial to guide you through the process. If the LCD frimware link dows not work, you can download it [unverified link removed]. It worked for me and it only took a one-time installation. I've reset my laptop to go back to Windows 8 but unfortunately, I was coerced again to update to Windows 8.1 however, it did not screw up my touchscreen.
 
Let us know if problems persists.
 
 
Moderator comment: Link to unverified file removed..

https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/s400-touch-screen-not-working/td-p/2060621
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Hi all I have an XPS which I purchased in July nbsp It s an i processor and was bought with touchscreen For some months I had not used the touch screen until a few weeks ago nbsp However when I tried to Screen XPS working 13 Not 9350 Touch use the touch screen I found it no longer worked nbsp On investigation I found that Dell diagnostics didn t even recognise that I had a touch screen I have done extensive research online but have found no solution nbsp I have tried the HID power management process XPS 13 9350 Touch Screen Not working to no avail nbsp In control panel I have no Pen and Touch icons so I assume Windows cannot see the touch screen either I have read that this issue is related to Windows so it shows that it must be over a year since I last tried to use the touch screen nbsp Obviously I don t use it a lot but it is annoying that the laptop is not working as specified Is anyone able to help

http://en.community.dell.com/support-forums/laptop/f/3518/t/19995175
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Our Yoga has totally and completely stopped responding to touchscreen inputs. Completely out of the blue, no warning signs. Don't know if it was recently after a Win10 update. No other problems with the computer. I've tried updating all HID drivers through Device Manager with no success either. Any suggestions for what to check before we call it a hardware failure and try to either replace the screen or the laptop?

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-13-quot-touch-screen-not-working/td-p/3369603
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https://forums.lenovo.com/t5/Lenovo-A-B-C-N-S-Flex-Horizon/AIO-510S-touch-screen-not-working/td-p/3479972
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My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/touch-screen-stopped-working/td-p/5608235
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Hi, Since installing Windows 10, I am unable to use any functions of the touch screen.  I had a lot of trouble with the mouse pad not deactivating with the button (as I use a plug in mouse most of the time) but I managed to sort that by uninstalling the driver and reinstalling direct from Lenovo. However, the touch screen is making me come to my wits end.  I just cannot for the life of me sort it.  Windows tell me that "No Pen or Touch Input is available for this display" Any ideas? Thanks in advance.










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Hi,Since we are standardized on Win 7 Enterprise in my department, we installed it on a new Elitebook Folio 1040 that came with Win 8.1 on it.I've been going crazy trying to find the correct driver or program to get the touch screen working but have had no luck. Any ideas? ThanksRob 

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Touch-screen-not-working-after-downgrading-from-Win-8-1-to-7/td-p/5656281
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My touch screen stopped working about 2 days ago. The computer is updated, I ran the HP support and nothing happened. I ran also 2 tests, those that you can enter using F2. Everything seemed to be fine but it simply doesn't work, no matter if it is in PC or tablet mode. The result is the same. 

A:touch screen stopped working

  Hi @natalia1818, Welcome to the HP Support Community! I read from your posts that you are having an issue with your HP Pavilion 11x360 PC Notebook and the Touchscreen not working correctly. You might need to check that the Touchscreen is enabled on the Notebook. Here is a listing on how to do that: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driverRight-click, and select enable from the list.Confirm you want to enable. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook. I suggest at least 4 days ago as it will make sure to catch what changed the settings. When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues. Please let me know how this goes. If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/touch-screen-stopped-working/td-p/5608235
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Display screen on laptop is not working. However, when I hook it up to an external monitor through an HDMI cord the display of the monitor portrays on the external monitor just fine. When issue first started, it was a white blank screen when connected to monitor that displayed functions normally. I allowed laptop to update, and then laptop screen worked properly. A few days later same issue, blank white screen on laptop display. Now it is just a black screen. I am writing this through the malfunctioned laptop, with display on external monitor. Brought it to Geek Squad and they said it was probably a software issue. Please help!

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Display-Screen-on-HP-Envy-not-working/td-p/5822205
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I purchased this system on 9/18/2013 and the TouchSmart screen is unresponsive to finger touch.  When accessing the Control Panel, I can open Pen and Touch but it does not do anything, nor does opeing Calibration allow finger touch to be recognized.  Please help!!

A:HP Envy TouchSmart Screen not Working

Hello, did you get yours working?  My touch screen also stops working occasionally and then I noticed that I had to close some apps to make the touch screen working again.  IS this normal?

http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Envy-TouchSmart-Screen-not-Working/td-p/2951447
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i have only had my lenovo b320 series multitouch all in one pc  for only one week , which i got from amazon  and i was dissapointed over the week end when it just stopped working the actual OS is working fine i can do every thing as usual  LOGIN AND LOG OUT etc  but just not with the touch screen because it has just stopped working completly it does not respond to any thing i do and i have tried cleaning the screen, rebooting pc & restoring to factory condition  but nothing has worked so if there is some thing that im missing please tell me because i just want it to be working again (oh and i have even tried calibration which did not work because the touch screen is completely unresponsive and just acts as a normal monitor ) so please help me out

A:IDEA CENTER TOUCH SCREEN NOT WORKING

hey RICO04,try reinstaling the touch panel drivers that is available here :http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=156819.Since the touch panel is not working, plug in a usb keyboard and mouse to get it done.



WW Social MediaImportant Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! Follow @LenovoForums on Twitter!Have you checked out the Community Knowledgebase yet?!How to send a private message? --> Check out this article.

https://forums.lenovo.com/t5/Lenovo-A-B-C-N-S-Flex-Horizon/IDEA-CENTER-TOUCH-SCREEN-NOT-WORKING/td-p/547539
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I've had my Inspiron 17 for 4 months and noticed today that the touchscreen isn't working.
No idea how long ago the problem started as I generally use the old desktop/touchpad combination
When checking PC settings it now says 'no pen or touch input is available for this display.'
Any ideas

Thanks?

A:Touch Screen not working on Inspiron 7737

First thing to do is verify that you purchased a model with a touchscreen - is there a glass covering over the screen itself?

http://en.community.dell.com/support-forums/laptop/f/3518/t/19563192