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Unable to update BIOS on HP ENVY Phoenix 810-140ea Desktop

Q: Unable to update BIOS on HP ENVY Phoenix 810-140ea Desktop

I am preparing to upgrade from Win to Win According to the HP Support site the BIOS should be upgraded before upgrading to HP ENVY 810-140ea Desktop update Unable on BIOS Phoenix to Win The BIOS currently installed as reported by msinfo is AMI nbsp According to the HP Support site page for my product the latest HP Consumer Desktop PC BIOS Update ROM Family SSID AF software available is sp exe Version Rev A Aug I temporarily disabled my Antivirus Norton Security and exited ZoneAlarm Firewall Free and then attempted to download and install this new BIOS version using HP Download and Install Assisstant Recommended The download part suceeded and a cmd window launched and all operations displayed within it appeared to proceed without error After the cmd window closed the remaining dialogue window indicated that the BIOS update was also successful No automatic reboot occurred so I then closed that dialogue and manually rebooted After logging in again and re-running msinfo the BIOS version reported is unchanged at AMI To double check I rebooted Unable to update BIOS on HP ENVY Phoenix 810-140ea Desktop and used F to enter the BIOS At that level in System Information the BIOS version is reported as KAI v so it seems that the BIOS update to the new v Rev A in fact did NOT succeed nbsp What do I need to do to successfully update the BIOS to Version Rev A nbsp nbsp
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Preferred Solution: Unable to update BIOS on HP ENVY Phoenix 810-140ea Desktop

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I have noticed HP providing newer bios update for systems using the same motherboard and specs. Why is the newer bios not posted for my said pc? And is it safe flashing to the newest bios even though they are listed for other systems with same specs? I am on version A0.08 and HP has updated them to A0.12 Example for this system here Also note. I am on and using Windows 10 myself. Those newer bios are for Windows 10. I personally think HP has just for got to list the new bios update for my pc. They need to update the driver page.
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A:HP ENVY Phoenix 810-201no How do I boot into BIOS?

Press the power button and then immediately begin tapping the Esc key. That should invoke the Startup menu, where a number of options are available, including the F10 key for invoking the BIOS.
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A:HP ENVY Phoenix Desktop - 860-180st CTO

Cranky_Eagle YES -- Win10 knows when the OS is running on an SSD and already has built-in the functions it needs to work effectively with an SSD.  There is nothing you need to do. I've been running Win10 on an SSD and never had to do anything to get it to work properly.Good Luck
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A:HP ENVY Phoenix 860st Desktop

This is a peer to peer help forum. The only presence that HP has on it are the Admins and the Mods. Otherwise, none of us works for HP. I have a HP Phoenix 860-170VR (you can review the specs) that has similar specs to the 860-019.  In fact, it has a HDD instead of a SSD.  It is a very nice computer with good system performance.  HP has loaned it to me so I can help members with their problems.  I wouldn't hesitate to buy the 019. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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A:Boot from USB on HP ENVY Phoenix 800-089 Desktop PC

Hey there  @SdeGat,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having trouble trying to boot from a USB flash device needed to update your SSD firmware. I am happy to help with this. Please see the following document: How to Boot from a USB Flash Drive in Windows 10 -  It includes how to see up the boot process from within Windows 10. Give it a try and see if the flash device is shown there, and let me know, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
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A:HP ENVY Phoenix 860-170VR Desktop: Bluescreen and hardware ...

Hello Klutzydrummer, I know you have looked through the log files to see the crashes but do you know what driver is causing the blue screen crashes. If I may make a suggestion if it does not show it you can download bluescreenViewer from NirSoft and that will tell you which kind of blue screens you are getting and where they are coming from. Once having those it will be easier to see if this is software (and where) or if it is a hardware issues.  Thanks
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A:help installing a 2nd hard drive into ENVY Phoenix Desktop ...

Hi, Please check the following post: Regards.
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A:Hp Envy Phoenix 810 desktop crashes/goes into sleep mode/swi...

Hello @Dazpot1972, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
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A:HP Envy Phoenix 860-019 LEDs wont turn on and HP Phoenix Con...

Hi @JakeRaines, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
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thanks moosep856

A:still unable to get password FOR PHOENIX BIOS

Welcome to techspot...

Look in your mainboard manual for instructions on how to "clear cmos" or similar. Basically, it's a little jumper on the mainboard that erases the BIOS settings (which is where the password is stored).

Once you've done that, enter the bious, and load failsafe defaults if you don't know how to set it up as you'd otherwise want it, and proceed to only change the things you understand, or that are related to any problem you are having (and it helps if you understand those!)

Lastly, just a bit of kind advice, but please don't continue to post all in caps (uppercase). Apart from looking untidy, many consider it to be equivelant to shouting, and so it's considered impolite (just simple nettiquette).
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hey i have an advent 9115 with a Phoenix motherboard.

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thanks for any help

A:Phoenix Bios update

hi there is no bios update for advent 9115 if u need the sound drivers for windows 7 go to this link it says for win vista but it will work with win 7
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A:Bios Update for Phoenix

Don't know which bios date you have but here is the last one from hp for that machine Independent&sw_lang=en&pagetype=software
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A:How do I update my Phoenix bios now that I am using Windows 7?

If you must update the BIOS, I would use the DOS updater instead of Windows. see this

How to use flash utility
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A:HP Pavilion HPE h9-1170 Phoenix BIOS Update?

Hi, Usually HP provides BIOS updates for a year after the product is released to the market.  I checked a few models with the same motherboard and didn't see a HP version 8 BIOS update which is need for the NVIDIA GTX 9xx series graphics cards. The HP OEM AMD Radeon 7950 should work in your PC with the correct power supply.  The 7950 is significantly faster than the 7770.   Thanks for posting on the forum.
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- Improve stability problem when doing overclock behavior.
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A:How to update Phoenix AWARD BIOS v6.00PG

Unless you are having a problem that the BIOS update will solve, I recommend not flashing the BIOS. There is a risk. If something goes wrong with the flash whether it's your mistake or a power outage or something else, your motherboard could become useless. This is a risk especially if you are not sure how to read the instructions on how to do it.

Do you have a problem that you think updating the BIOS will fix?
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View Solution.

A:BIOS update for HP Phoenix 810 (293d) with (MS-7826 (Kaili))...

You could try to extract the .exe for the files. Just more work though and not a guarantee it would even work. HP made the bios update mainly to run through the OS itself when updating. Or they would put out files for a usb stick as another choice. That is what I assume.
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A:HP ENVY Desktop - 750-170se can't show my SSD after bios upd...

Download and install the BIOS and Firmware update from
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A:HP Envy won't start after BIOS update

good u have tried the win+B option too , i guess u tried all the steps , it has to be repaired for bios corruption
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A:Envy Phoenix 860st

@Mr_Blue_860st? Welcome to the HP Forum. HP doesn?t have an official presence on this forum other than for administration and moderation. The assistance that you receive is mainly from volunteers. The HP 860st has some excellent specifications and configuration options.   I hope that you bought the model that is on sale.
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A:How can I run a third monitor on HP Envy Phoenix 860-010

Update: When I run two monitors, one connected to the HDMI port and the other to a DisplayPort through the DisplayPort to DVI passive adapter cable, it works fine. So the cable itself is OK.  It's only when I attempt to run a third monitor through that cable that it fails. I suspect NVIDIA support was wrong when they said a passive adapter would work for a third monitor.  I've heard of a video card that works fine with a passive adapter for the first two monitors but requires an active adapter for the third.  I was hoping the NVIDIA GTX 960 was not like that.  Does anybody know for sure? Also, the precise sequence of boot messages with the third monitor is: 1. Preparing Automatic Repair screen.2. Diagnosing Your PC screen.3. Automatic Repair screen with message "Windows couldn't load correctly"
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A:hp envy phoenix 810 st won't boot

Hello @mosferatu333, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your desktop computer is not able to boot, and I would be happy to assist you in this matter! To correct this issue, I recommend following the steps in this document on Computer Does Not Start (Windows 8). This should help to power on your computer again. If the issue continues, please contact our technical support by clicking the link below to get the support number for your hope this helps!Regards
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A:Envy 750-103d BIOS update failed

Hi, how do you do ? The correct bios is: hope that helps !I would give a great kindness ...If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.Have a nice week !
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A:HP Envy 15 k113nl dead after BIOS update

Hello pietro!Have you try to BIOS SETUP?If haven't, try to get in to the BIOS Setup, then Load Setup Defaults.First, turn on your notebook, push the esc button until you get in to the pc setting.Second, choose BIOS Setup then in exit tab, choose Load Setup Defaults.If this helps, please give me a kudos. Thankyou!
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Good afternoon,
It would appear that my BIOS update has stalled on the screen below...

I've gone to the drivers for my computer to download the newest version of BIOS for my computer.  When I download the files to a USB, the instruction manual indicated .exe file for install does not download. 
I'm stuck at this point in trying to find a way to give my computer the latest BIOS update.
Model: E1P05AV
[personal information removed]
BIOS Version: Insyde F.65, 11/20/2014
Processor: Intel Core i7
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A:BIOS UPDATE crashed my computer -HP ENVY 15

Hello, I have exactly same problem !!! Black screen after bios update. HP ENVY 15 J-000eb PLEASE HELP!!!
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Well I answered my own Question. I went on the HP web site and found win 7 drivers for this machine.
How do I close this thread?
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A:Connecting two monitors to HP Envy Phoenix 860-010

Borgbear, welcome to the forum. Great computer! Here is a guide that should help you solve your problem.  Read the entire guide, but the section on connecting two monitors in Win 10 is towards the bottom of the guide. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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A:HP Phoenix Control for LED Lights on Envy 860

Hello @Scott1515?, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the LED lights, and wanted to assist you! To start, can you provide me with teh Product Number of the desktop?  Here is a link you can use that will help you find your Model and Product Number:How Do I Find My Model Number or Product Number? In the meantime, have you tried using the HP Support Assistant, to check for updated drivers?  Did you always have this issue, or did it just start to happen recently?  Looking forward to your reply. Have a great day!
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A:ENVY Phoenix 860st Questions

Hi, There is not a lot on information posted on the HP Envy Phoenix 860st.  Is this the model that you are looking at? If yes, then use this link for the HP Support pages.  The sales site server does have a list of certified HP OEM graphics cards.  This particular model PC has a 600 watt power supply. HP is offering an extended return period during the holidays. Return & exchange informationWe have extended our return policy for the holidays. All purchases made between 11/1/15 ? 12/25/15 will have until January 15th, 2016 to return.
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Hello nbsp nbsp My custom built HP Envy Phoenix Desktop was shipped to me about three weeks ago nbsp All has been running smoothly however days ago a rattle started in the tower and continues most of the time the computer is on nbsp It kind of sounds like a CPU unit running loudly nbsp I'm not sure if it's the water cooled fan or something loose nbsp It is not being caused by the air fan towards the top of the computer the noise comes from the bottom portion of the new noise Phoenix Envy Rattling HP in tower I have not opened the tower to look for anything loose as I do not want to void the warranty nbsp nbsp nbsp I figure if I call HP they are going to tell me to nbsp box up the tower send it to them and I won't see it for Rattling noise in new HP Envy Phoenix a few weeks which is really irritating after transferring everything over to the new computer and using it daily now nbsp Does anyone think this could be a simple screw loose that I should open the tower nbsp I took a breif video of the noise but nbsp do not know how to embed it in this message or attach a link nbsp Thanks in advance for anyone's opinion out there nbsp nbsp nbsp

A:Rattling noise in new HP Envy Phoenix

Hi mate! If I was u I´ll send it back soo the can fix it dont open... its my opinon... Best regards Ozzy

Best regardsOzzy
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A:ENVY Phoenix 810 with AMD Radeon R9 270 problem

Hi @Tutescrew,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the  video memory FAILED. I will be glad to help you. This is a hardware issue, Please use the following and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
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A:Upgrading the HP Envy Phoenix 850-065se

Schwaa, welcome to the forum. This was a very good review of how you upgraded your computer.  What you discovered are the problems that are created by a mid-size case.  It would be great if HP would offer a full size case for their gaming computers.  What you accomplished should make a major difference in performance.
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A:Power Supply on HP Envy Phoenix 860

Greetings, I don't work for HP. You are correct. A 500 W PS should not be able to power a retail version of that graphics card. My guess is Nvidia or a licensee of Nvidia ( EVGA, Gigabyte, Zotac, MSI ) modified the card for HP to work with a 500 W PS. You could replace the PS. I just upgraded to a Corsair RM650X PS in my Envy Phoenix 810-150. It was somewhat of a hassle. Very tight working conditions inside the case. You must measure the existing PS and purchase accordingly.  You would know if you have insufficient power on the 12V rail. It is also possible you are on a tight rope. Adding any additional components could push the power supply to it's limit. Cheers!  
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A:HP ENVY Notebook 17t-n100 did an auto bios update but the sc...

al120640 Sorry to hear about your BIOS update problem. You MIGHT be able to recover the old BIOS following these instructions:  HP Notebook PCs - Restoring the BIOS | HP® Customer Support If that does not work, then your recourse is to contact HP Customer Support and have them put you in touch with HP Tech Support. HP maintains no official presence on this forum, so you have to go through Customer Support to get to HP Tech Support. I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.If you live in the US or Canada, contact information is on this page: you live elsewhere, contact information is on this page: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!-------------------------------------------However, HP Customer Support is generally not available on the weekend, so you may have to wait until Monday to contact them.------------------------------------------- Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================
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A:HP ENVY 15 TOUCHSCREEN - Black screen after BIOS Update

i am having the same problems can you anybody help out
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A:hp envy 700-305no bios / hp program update fail

I have the same problem with my hp envy 700-311na computer. I downloaded the bios update but now my computer just has a black screen and the windows+B keyboard command does not work.Computer turns on fine but nothing happens no loading screen or anything. Is there a way to bypass the bios and access the operating system?
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Greetings, I have seen this before. Did you implement any recovery strategy for getting back to your previous OS if you upgraded to Win 10? Have you backed up the important stuff because recovery does not always work? You may have to rebuild this PC using HP Recovery media or a reinstallation of Win 10. You need to create Win 10 boot media using a different PC. See Windows 10 Forum for detailed repair options and instructions. Option 5 applies when using Win 10 installation media. Refer to the beginning of the article for recovery options. Try the least destructive options first, startup repair or system recovery. Jay
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I have had this computer for a week and every time I turn it on and sign in about 10 minutes later it just shuts down and restarts itself with no explanation.  I have tried turning off the automatic restart in the advanced section of system properties, but it didn't fix it, and I can't find any other explanations for what is happening.  Any help would be greatly appreciated. Thanks

View Solution.

A:HP Envy Phoenix shutting down and restarting suddenly

Hi, You just purchased this PC? Nice system. I have a 810-150se. Similar to yours. I have zero tolerance for new products that fail soon after purchase. Return it as soon as possible! Jaco
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A:SSD Cache in HP ENVY Phoenix 800-445qe doesn't seem to be in...

Hi, Your PC should be using the Condusiv ExpressCache service.  It either works or it doesn't.  If you believe that it's not working then you need to contact HP Support (instructions from an internal HP employee). HP's support number is 800-474-6836 or 800-HPINVENT or online here.
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HP has enabled overclocking from the factory. I did not turn it on as it was already enabled. To verify this. I even reset bios to apply defaults and it was still enabled. This system also comes with a liquid cooling solution. The settings are limited. I will post a picture. But, I wanted to know where does one start with these settings. Doing a friendly overclock. I don't see why it could not easily hit 4.2 to 4.3GHz? Any thing past that I would consider it more of an aggressive oc?  I personally don't feel the want or need to oc atm. As 4.0GHz is plenty fast enough stock right now. But, it is there in the future if need be.  

A:HP Envy Phoenix 810-430qe 4790k overclocking?

@FattysGoneWild Good information! What speed are the dimms running?
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Product documentation. Does anyone know how do get an illustration listing all of the controls and connectors on the ENVY Phoenix?
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I have envy phoenix 800-010hk since 2 months and it's working normally,but suddenly the desktop is running but nothing appears on screen and screen goes black,i've also change the screen and vga cable but nothing works .kindly resolve this issue asap.

A:envy phoenix 800-010hk black screen

Hi there @MujtabaAhmed?Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you have a blank display on start up and that you have tried a different display and cable. I am happy to help with this. I would suggest that you give this a try. There are a few things that you can probably skip, as you have done them, but otherwise try to do what you can. HP Desktop PCs - Computer Starts but Monitor Remains Blank (Windows 8) Please let me know if that works for you.
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I was told that I could hook up two VGA monitors to my new Envy Phoenix 850se desktop. This machine has the NVIDIA GTX 745 video card. I was told that I could hook up one monitor through the VGA port and then use a DVI to VGA adapter to hook up the other monitor. Maybe I am blind or dense but I do not see a VGA port on my machine. It came with the DVI to VGA adapter so I can hook up one monitor. What am I missing here?

A:Dual VGA monitors on an Envy Phoenix 850se

Hi, Envy Phoenix 850se is a series of many products/options: Therefore you need a right option to have right ports. In short: what you were told was half true depending which option you picked. Regards.
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The plastic cover for my phoenix envy optical drive falls off and is hard to replace securely.  Any tips?
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In a month I am planning to upgrade my gpu from Amd radeon r9 270 to Asus Strix GTX 1070. I know this is a big upgrade. I don't know if the gpu is fully compatible.  I know that the MOBO is compatible but I need help if the power supply is enough and if the size is too big. My power supply  500W. Will it be enough for the new gpu? I don't know its brand but it came with my HP envy Phoenix 810-200nc desktop. And will the gpu fit inside my case? Please help, I can not figure out if its compatible.


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A:Will ASUS GTX 1070 be Compatible With my HP Envy PHOENIX 810...

First I would cut a piece of cardboard to 11.73 " x 5.28 " and try to fit it into the space.The 500W PSU seems OK based on this review. Also read this concerning Secure Boot.
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HP also says they now support oc under warranty. No help or zero instructions on how to do it in the bios. They just put it there for you to figure it out on your own. The settings are limited any ways. But, they don't explain what CPU power limits 1 and 2 are for. How they effect overclocking. I have a HP Envy Phoenix 810-430qe that came with a Intel i7 4790k. 

A:HP Envy Phoenix advertising overclocking but not supporting ...

Hi, From my view, overcloking won't come from manufacturers. Vendors WILL shoot to their feet if they told customers how to overclock and this is understandable: they don't want customers send machine back during warrnty period (1 year). Do you want to sell products and tell people how to break them then receive those products back during warranty period ? Regards.
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i have my phonix envy on my computer desk and because of the hieghth of the tower i can not see the usb and card reader slots,does that mean i have to stand up to use these slots? thanks for your time

A:usb,card reader slots on phoenix envy 850

It is your choice of placement on the desktop. I keep my desktop on ther floor since it is cooler there, even though I use water cooling for my CPU.      Floor placement is normal for the type of desktop PC you have.   Desktop PC is a bit of a misnomer.  It doesn't mean that is where you have to place the PC.   Usually only the convertible desktop PC's are meant to placed on the desktop. The is why the optical drive placement is sideways.
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I want to upgrade the New Nvidia 1080 GTX founders on this computer.  I noticed inside the tower on the power supply it reads 470W and on the specs it says 500W. Will this be an issue since Nvidia recommends 500W for this card.  Will this card fit inside the tower. It is about 1 inch longer then the exist GTX960.  Can the current  motherboard and cooling system handle this new card.   Any input and advice is much appreciated.  thx
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Hi nbsp I have a - nb tower nbsp When the PC is off and I turn it on fan case fan see step here http support hp com us-en document c directly starts blowing at maximum speed and never stops nbsp This is nbsp the out of the box behaviour the PC is new nbsp I have searched HP site and found that a bios update could fix this nbsp I tried to install the bios update from the drivers and updates pages of the - nb but to no effect since that bios update is for a different family See nbsp http support hp com us-en drivers selfservice hp-envy-phoenix- - -desktop-pc-series mo gt bios nbsp Now the funny part and 'solution' nbsp When at boot I open the HP diagnostic tool with F and after it exit nothing is done changed just F and exit the fan directly operates normal nbsp Right now it means I have to do the F action on each booth which is a solution But I prefer to have the above behaviour Phoenix Envy fan (fan 860-039nb runs max #6) speed at fixed in a better way
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While loading up my computer it all of the sudden just frozed while starting up at the HP logo. I tried some options but none helped. Does anyone know how to fix this?
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A few weeks ago I got the BSOD and could only re-format without backing up After a data recovery service ravaged my hard drive I purchased a new drive My recovery disk is nowhere to after 810-160: and... install phoenix envy BSOD to Win10 trying be found my guess is the wife pitched it in one of her cleaning fits Of course I have to re-install the OS and bought Win Home nbsp I plugged in the USB and started the install but am now getting a message that no device drivers were found This is a pain but it makes sense Went to the HP drivers site on a laptop and downloaded all the drivers it produced for my specific model nbsp Where I'm stuck nbsp I have a pop-up that says Windows Setup and Select the driver to install envy phoenix 810-160: trying to install Win10 after BSOD and... along with an unpopulated window I plugged my USB containing the drivers in and found it - USB Drive envy phoenix 810-160: trying to install Win10 after BSOD and... H I selected that drive and the folder into which I placed the drivers Click OK and I get the message No device drivers were found Make sure that the installation media contains the correct drivers and then click OK nbsp If I have the drivers provided by HP and they're not recognized how do I proceed Solved View Solution

A:envy phoenix 810-160: trying to install Win10 after BSOD and...

Hi: Make sure you are booting from a USB 2 port. You won't be able to install Windows from a USB3 port. If you have the W10 installation media in a USB 2 port, windows may be looking for the sata controller driver, so see if this works... Download the drivers from this link below (first or second file listed -- 1st file listed (64 bit). Extract (copy) the files onto a usb flash drive without any folders. With the flash drive and W10 installation media plugged into the machine, boot from the W10 installation media. After you select the install now option, select the Drive Options - Advanced menu, then select the Load Driver option. You should now see the storage driver files listed. If you check the box, it will only include the compatible driver. Follow the prompts and hopefully, W10 will install.
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My Hp Support Assistant wants me to update my bios . . .  I have two questions in regard to this. 1. The software to flash the bios is not compatiable with windows 10.  Will it be safe to run anyways? (yes, i installed free upgrade to windows 10)  2.  sp71055.exe  f42.ap1 (is the file it is recomended to run for my intel i7, the patch notes (always never enough information) state that it restores or provides original bios.  my instaled bios version is bios verson / date f/34. 12 19 2014 On a previous occasion i believed i did flash the bios already, and was wondering if I needed to restore to the original version, or is that languague used a little 'off'