Windows Support Forum

Motherboard failure issue on Dell Optiplex 980

Q: Motherboard failure issue on Dell Optiplex 980

I have a problem with a batch of Dell optiplex 980's, for some reason the Main boards fail at a alarming rate.

According to Dell it is the memory controller that fails.

Error Lights 1,3,4 are on nothing on screen, power led solid blue about 10 error beeps!

Dell tech replaced the main boards and all is fine for a while but same problem persists.

Also according to Dell level 6 tech, it could be over heating, I had some fun proving them wrong, two PC's sealed in a box , hammering them, Temp between 85 Celsius - 90 Celsius in the sealed enclosure, optical drive started melting, cooled the PC's for a day and powered back on, no problems!!

Does any one out there maybe have a issue similar to this on the optiplex 980, main board failures?

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Preferred Solution: Motherboard failure issue on Dell Optiplex 980

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A: Motherboard failure issue on Dell Optiplex 980

Dell Optiplex 980 Lights 134 on no screen

Yes I have exactly the same problem. Turned PC on this morning lights 134 on plus blue power light but no screen at all. Still under warranty, phoning dell in the morning - I will keep you posted
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Please refer to the message below for information on how to remove your Dell laptop BIOS password. The information also applies to other manufacturers and summarizes a wealth of data collected from previous threads and thousand of posts related to this problem.

We no longer support any further discussion on this topic as we believe all the free help that could be given is already out there (the post below sums it up pretty well). You can always go back to your system manufacturer for support, as well as google for the dozens of third party paid support providers that are available online.

Summary of laptop password help thread:

A:Dell BIOS password removal. Read this first BEFORE posting.

Mobile Password Help

The following support information and downloads, are provided to help members freely remove their laptop password
If all options have been tried and you still require help removing your password, search Google for 3rd party alternatives
TechSpot forums and all support is provided freely at all times, it is against our guidelines to link to external paid services
You are advised to try any or all options, with your first point of contact being the laptop manufacture, being the best option

TechSpot forums are FREE and manufacture support only

Click >Dell Support and System Information for a particular Service Tag

> Click > HP Live Chat, Drivers, Warranty and Support Information thread

> Click > Toshiba BIOS Setup / BIOS settings -- access instructions
Reset password on Satellite A205:
Reset password on Satellite A100 / A105:

Password types :

Power On Password (pop). this password can be reset by unplugging the cmos battery for a while, and plugging it back in.

Supervisor/bios Password (svp). this requires reading the eeprom chip (8 leg or 14 leg) with an electronic device by using another pc's serial port or by paperclip method if model type available.

Hard Drive Password (hdp). this is usually tied to svp, but not all the time. it requires special software and a library of known manufacturer's password. but can be cracked either recovering the data or wiping the data.
Transfer of Product Ownership
International warranty contact phone numbers

Old closed threads, with lots of info:
Dell BIOS password removal (Jun 07 - Sep 07) (543 replies)
HP / Dell / etc. Laptop password help thread (Jan-Mar 2008) (533 replies)
HP / Dell / etc. Laptop password help (April - July 2008) (937 replies)
HP / Dell / etc. laptop password help thread (Aug 08 - Apr 2009) (2200+ replies)


Dell Manuals :

DSTCD.iso : (Release date: 22-November-2005)

"Paperclip Procedure"
HTML Document:
PDF Document:

laptops unlocked:
Chip 24C02 24C04:
Dell IC Numbers:

SvcTag.exe : :
Command line Uses => asset /? (eg Asset /o for owner tag)
CmosPwd :

HP OldPass .zip includes:

[*] unlock6.exe (made in 1997)
[*] BIOS_PW.EXE (made in 2003)
[*] HDD_PW.EXE (made in 2003)

HP Oldpass2 .zip:
As above, made as a copy, using another Zip program

Dell Latitude .zip:
D35B password generator (old generator)

Dell MasterPW .zip:
D35B password generator (old generator)
How to use
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A:Dell Latitude E6510 will not start up

Have you tried a hard start. Disconnect the battery and power cord. Then hold down the power button for about 30 seconds. Then try reconnecting the battery or the power plug and see if it will start. If this dose not work you might what to post your computer or laptops Model and make plus your systems specs.
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A:Dell Optiplex 7010 motherboard

Attach photos.
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A:New ram makes motherboard beep

This motherboard has support for DDR3 1333 /1066 MHz DIMMs. If you insert DDR3 1600 it probably will not work. Intel motherboards are famous for sticking to the specifications and not exceeding them. I own 2 Intel Motherboards.

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Download HWiNFO64 and use this software to compare temps. Not saying there is anything wrong with the MSI software, but there is always a possibility that it is not reading the correct temps.
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New theory: Bad capacitors... somewhere. Possibly power supply

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What could the problem be?

A:Primary Hard Disk Failure, Press F1 to Resume


When I plug in just one or two of the HDD + the DVD drive, the computer boots fine. When I plug in three HDD + DVD drive, failure! Do I perhaps need to upgrade my power supply?
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My Dell Inspiron 5520 will respond when I press the power button, will flash all the LEDs and then just shut down. The whole process takes about 6 seconds. The fan starts up but nothing is displayed on the screen and there are no weird beeps. Any ideas on what is happening or how to get it to complete booting up?

I got this in December of 2012 and have had very few other problems with it

A:Dell Inspiron 5520 Will not start up

Are you comfortable with disassembling the laptop? Really the only thing we can test is removing the Hard Drive, RAM, and DVD player.

First I would try the HD and DVD to see if either of those are stopping it from powering for what ever reason, and you will still get something on the screen and see if it boots.

Once you remove RAM you are not going to get anything on the screen, it doesn't POST(Power-On Self-Test) it will fail guaranteed, but you "SHOULD" get beeps, however the problem with that is ensuring the MB is actually causing the Beep, and if it's not it'll just do the same thing regardless, it's best to have some spare RAM that you know works to test with. (Same speeds and kind, need to be sure) The reason for this is to make sure that it's not RAM but you're not just getting the same issue.

Putting in some spare RAM will at least allow you to ensure it's not just the RAM chips, one thing to try if you have multiple sticks of RAM is try each stick separately, and in each slot to make sure it's not one stick or one slot causing and issue.

The only other things to make sure is the power that is getting to the laptop is clean power. Two ways to do this as well, firstly you can test the power supply using a Multi-Meter if you have one and know how to use it. You can check the voltages on the power supply, Connect to the wall and test the first portion to ensure 120V clean power, then if its good, test it going through the transformer and check the bottom of the laptop (Possibly underneath the battery) for the proper Voltage and Amperage. Test with the multimetre and see if it matches, if its not giving proper power it can cause tons of issues.

The other option is to buy a universal power supply and change the voltage to match the laptop and then try it. Due note that not ALL universals work with all models of laptop and that it's not the recommended way of power, it's best to use the adapter designed by the company, specially for HP's and Dell's as they seem to be much more proprietary than other companies.
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A:ISO Comments on this rig: Dell XPS 8700

What is the current computer u have now? As far as business it does not take that much of a computer, and a new video card for it might do for the running of multiple monitors.
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A:DNS Issue

Yes, you can set the DNS addresses in the router manually and then every device connected to that router will inherit your settings when they are configured to you DHCP
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MoBo - thats going out - : ASUS Crosshair IV Extreme AM3 AMD 890FX SATA 6Gb/s USB 3.0 Extended ATX AMD Moboo

Processor: AMD Phenom II X6 1100T Black Edition Thuban 6-Core 3.3GHz, 3.7GHz Turbo Socket AM3 125W Desktop Processor

Hard Drive: Seagate Barracuda 7200.14 ST3000DM001 3TB 7200RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Memory: G.Skill Ripjaws X + Turbulence II Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133 (PC3 17000) Desktop Memory Model F3-17000CL9Q-16GBXLD

Videocard: EVGA 02G-P3-1386-KR GeForce GTX 460 (Fermi) 2GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

I built this thing around 2011 so any suggestions for something new that will work for me?

A:Motherboard for my build

Take a look here: 600158776
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I bent the pin on the inside of the cord slightly in order to maybe get a better contact, and bent the barrel slightly for same reason - the blinking is the same.

So, it does not quite seem like this is a weak, variable connection. Also, I get the same thing with another charger cable. Does this mean something?

A:Dell e4300 blue light charge indicator blinking

Well ,the more I look at this, the less regular it seems, but it does come on momentarily every several seconds. It sure is not charged up, despite being plugged in for over 24 hours.
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Greetings. I have an Asrok Z77 Extreme 6 Motherboard.

I currently have an I5 3570K in there. I believe my Mobo is LGA 1155.

Can I pull out the 3570L and drop in a I7 4790K? I 'think' they are the same socket.

Not sure if I will see any real increase in performance. I over clock the I5 to 4.2.

Any advice is welcome.

A:Question about my motherboard

Larsenex said:

Can I pull out the 3570L and drop in a I7 4790K? I 'think' they are the same socket.Click to expand...

Sorry, no. While your motherboard does have socket 1155, the processor i7 4790K is socket 1150. You'll need a new motherboard.
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A:AMD A10-6800K Motherboard Setting Wrong Voltages and Clock Speeds

Go into the BIOS and change the DRAM voltage to 1.60 or 1.65V and set the timing as u see XMP-2132
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A:Dell latitude c640 won't turn on

This has worked for me. Remove the battery and power cord then hold down the power button for about 20 secs. Replace the battery, plug in the power brick and see if the laptop will boot up.
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A:Asus Xonar Phoebus and Asus Rampage 5 Extreme issue

The question(s) I have is ->
Am I missing anything when attempting to install the sound card? I have tried with no GPU drivers (including the Nvidia sound for the GTX 750 ti sc) / disabled onboard HD sound and still the sound card not detected.
Even in this motherboard, it should detect the sound card regardless of what sound source is set as default and then allow me to install it and set it as default (without messing about with the BIOS)?
Maybe my sound card has died when moving it from the last computer - Static death.....................
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A:Strange issue with CPU or Motherboard

CPU temperature too high?
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I think the motherboard dosent work.

A:Motherboard wont turn on

Please provide list of make and model for everything you have for this setup (CPU, RAM, GPU, Hard Drives, Optical Drives, Power Supply, Aftermarket coolers, etc.). We need to make sure that you have all compatible parts.
Also, have you tried to disconnect all things except the power supply connection to the motherboard, CPU & RAM and see if the motherboard starts?
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My Question is....Can easily swap them somehow or is there an adapter/converter possibly?

Thanks in advance for any possible help!

A:Fmuph2 HDD Cable Issue (Toshiba Portege R500)

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H87 M D3H (or other h87 variants)

all above are compatible but its really difficult 2 choose as the differences
even among same chipsets are too close(eg there are variants under same

all the above boards r in my budget!

games downloaded:
watch dogs ,cod(adv warfare,ghosts),max payne 3,MOH (warfighter),FAR CRY 4,ASSASINS CREED UNITY,Crysis 3 ,Dead Rising 3 ,Dead Space 3 ,GTA,LA Noire,Middle-earth: Shadow of Mordor,Need for Speed Rivals ETC ETC (thank god PIRATE BAY is up agn from COSTA rica)

A:Suggest motherboard for nvidia GTS450 & i3 4160 (gaming)

I would go for either the H87 or H97. It is really your choice in the end but all of the ones listed are good. ASUS, Gigabyte, and Asrock are all good board manufacturers.
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thanks in advance.
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Then I'm looking at MSI and there are 6 models: 2011-3&category_no=1179

SERIOUSLY, how to choose?

A:Which X99 Motherboard?

There are several ways you can choose a motherboard, but I personally look at the brand first before looking at features because some manufacturers are more reliable than others. I personally like ASUS and Gigabyte but ASRock and MSI are alright also. Now, onto features. There isn't really much you can differtiate between motherboards of the same chipset since most features are largely unimportant to the regular consumer. Usually the more expensive boards have more "features", whether relavent/important or not, is up to the buyer. I would check out this link.

If you still have questions, please ask.
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A:Optiplex 780 RAM

zaynsultan said:

Can I run optiplex 780 mini tower 1333mhz ram
and showing cpu-z dram frequency 665.0mhz ? please help meClick to expand...

That is the correct setting. DDR stands for Double Data Rate. CPU-Z is showing the "I/O Bus Clock". If you double 665 MHz, you will see you are running at 1333. 1333 is technically the transfer rate but is falsely advertised as the frequency.

Careful usage generally talks about "500 MHz, double data rate" or "1000 MT/s", but many refer casually to a "1000 MHz bus," even though no signal cycles faster than 500 MHz.Click to expand...
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A:I need advice on upgrading the CPU's on my Dell Precision T5400

I have a few computers and none of them come anywhere near yours so I'm puzzled that you feel any pressure to upgrade. There may be some interesting developments next year with Windows 10 and new hardware worth splashing out on.
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My pc was getting heated nd fan was a bit noisy.
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whats the main issue

A:Fan issue

The fan is old and needs to be replaced.
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A:Laptop Boot issue

it always defaults to booting off of the ethernet cardClick to expand...

This means that BIOS is not seeing any HD, marked Active and contains a bootable partition
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Apparently, this is specific to Dell and their Hack with DataSafe. You can use any System Repair CD generated on some other platform and it will give you access to restore your System Image. Google using that error code and you'll find lots of info. A Windows Install disk will work too.

I have a SR cd from another system and it works just fine :whew:

Don't get caught up a creek w/o a paddle - - if you plan on using a System Image to recover a system,
make sure you have the tools which will allow that image to be restored - - DON'T ASSUME!

background: I'm seeing SMART data that corroborates my laptop HD is degrading and I wanted to prove I could restore when the replacement arrives. As this Dell laptop is a pain to open up, I didn't want to go down in flames due to procedural errors or lack of familiarity. ( I'll never by another Dell )
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We just bought a monitor U2713H direct from Dell.

When we click on Factory Reset, the monitor doesn?t go back to Factory default setting.

-In particular, Contrast/Brightness: 0.
In terms of Color Setting, Input color Format: None.
Preset Modes: Movie

-Then we click on Reset Color Settings, Input Color Format: RGB, Preset Modes: Standard.

-When click on Factory Reset again, Contrast/Brightness and Color Setting come back to the same condition as above (Contrast/Brightness are 0, Input color Format: None.
Preset Modes: Movie).

-After we try to set up Contrast/Brightness to 50/50, we shut down desktop or turn off the power button on the monitor. Then we turn on computer or turn on power button on the monitor, Contrast/Brightness are 0, Input Color Format: None, Preset Modes: Movie.

-In summary, all menu settings can?t be saved by the monitor and Factory Reset doesn?t work.

Any idea would be highly appreciated. Thank you a lot in advance

A:Dell monitor U2713H error: settings can't be saved

What I would suggest is ask Dell if they would warenty it new it should have one and Dell should honor it. I would say they will but I have not done business with them in years, although the monitor I am using right now is one of theirs and is many years old.
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A:Not a bad motherboard or PSU. Still won't power up

Speaking of shorts, try pulling the motherboard out of the case. Place it on a non-static, non-conducting surface and leaving in the CPU, heatsink/fan, only hook up the PSU, RAM and graphics card, see if will post.
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Just a note to any one, Keep the driver disk, not that would have helped, but there is always a chance u might need to reinstall the operating system.
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Thanks in advance,


A:SSD upgrade for Dell Inspiron 2330, is it possible?

Technically speaking, yes you could replace the hard drive with an SSD. I have never changed anything (hardware wise) with an All-In-One unit, but it must be possible. If you are looking to keep the extra storage space, you could take the 2TB hard drive and put it in an external hard drive case and connect it to one of your two USB 3.0 ports. That way you still have storage space to use while keeping your Blu-ray drive and having a SSD for your Operating System and Programs. It wont be as fast as leaving it inside connected with a SATA cable, but it will be better then connecting it USB 2.0 or not using it at all. If you do go through with this "venture", take photos and document what you did each step and then post them up here. May come in handy for someone else in the future.
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Thanks in advance

A:RAM 2x 2GB on motherboard

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A:Video issue with Asus Crosshair V and 560ti GPU

Let's do this one step at a time, first no part of any computer lasts for ever. U said u had 2 other video cards, first, see if either one of them will work. If that does not work, it could be the slot in the mother board, try an other X16 slot. but honestly to me it sounds like the mother board is not working if u have a speaker plugged into it and assuming the speaker is working because normally there would be beeps if the motherboard is not sending a video signal.
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A:Replaced MOBO on Dell 5510 BIOS sticker on MOBO says A05, system in still has BIOS of A07

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* I would seriously consider getting an aftermarket cooler to replace the heatsink that comes with it.
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/ Andreas

A:125W cpu on 95W motherboard

Can you link us to your motherboard, your new cpu and your old one as well?
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I think it is not 24 volts. it is a 24-pin(also labelled as 20+4pin) , 12volts main power connector.
the slots are designed so that the power connector will slide into the slot to form like a 'lock and key'. to remove it.
see to it that the power connector is inserted in the right direction as shown in the pics (towards the side):

edit, any moderator: please delete this post.
(my second post to this thread is more 'presentable')
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Have you installed latest NVidia driver pack compatible with your operating system? to expand...
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A:How to change the Service Tag in a Dell Latitude D630 BIOS
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What are the specs of your pc? how many ram slots do you have spare?

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A:Looking for a new Motherboard

Well you also made the mistake of buying the GT 640 because the gtx 260 is fair amount faster.
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It matters on what brand you buy. Some H77 motherboards come close to low end Z77 boards. Also, the 3570K is just $20 more and allows for you to unlock your system fully as long as you have proper cooling.

If you would like, I can take a look at your build and recommend better components if I see it fit. Just provide me with a budget .
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Here's a list of all the parts I'm using :


A:Mobo issue? Custom build won't start anymore

First, are any wires touching that might be causing a short such as a wire touching the back of the mobo? Second, I had something similar happen to me a few years ago with a new build. There is a tried and true though often tedious way that can help diagnose possible issues.

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3. If is doesn't boot then it is either your mobo or your power supply. Also, check to see if your heat sink is seated correctly.

BTW, nice little system there.
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A:Dell 27" 5K Monitor

VitalyT said:

Dell is releasing a new 5K monitor in Q4 this year. That's your ideal 2560 x 1440 quadrupled for retina effect, while keeping the perfect proportions, with the software that supports it that is, for the total of 5120 x 2880 madness.Click to expand...

And I thought 4K was crazy high resolution already xD.
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Check this is the right motherboard.

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A:Dell Inspiron 1564 will not turn on solution

How would you get to the control panel to disable it if it won't turn on?
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A:Laptop Issue

The laptops hard drive has failed...
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Check event viewer to see why it shut down.
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Again thanks for reading/helping

A:Upgrading CPU, question about motherboard compatability

Vidosoli said:

Hey guys just another quick question about my motherboarding and CPU. Currently I am not satisfied with my CPU at all and I'm thinking of upgrading to this
and my current motherboard is this
on that ^ website it says that my current motherboard supports the CPU that I linked, however my PC technician says that I also have to upgrade to a newer motherboard that can support that CPU that I want. My question is is that really the case? Can my motherboard run that CPU or is it really too old?
Again thanks for reading/helping Click to expand...

No, that motherboard is LGA 1156 while the i5 4670 is LGA 1150. You would need a new motherboard to go with that CPU>
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Which Windows and how much free space do you have?
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Computer manufacturer Is most of the time is Dell, Hp,Compaq, Ausu are a few.
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What does your boards BIOS voltage monitoring read ? When you say hardware monitor I assume you are talking about the utility?
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A:The ps/2 port of the motherboard doesn't work properly

No idea!!?
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I ve got this legendary socket motherboard DFI LP UT SLI-DR Expert chipset nForce SLI almost new only LanParty - UT using BIOS DFI Del motherboard enter Cannot key Expert SLI-DR NF4 one SATA port is somewhat messed up missing those plastic parts from both sides bought this baby really cheap from well known Romanian e-bay like site okazii ro and I put it on my FX- dual core yeah THAT one and some KINGSTON value memory and tried to boot my rig Here is my problem now this board is Cannot enter BIOS using Del key - DFI LanParty UT NF4 SLI-DR Expert motherboard working those red diagnostic LEDS start next only one left so no quot LEDs of death quot syndrome for me and the onboard speaker beeps ONCE which I know is always a good thing but I cannot enter BIOS to setup as I need Del key on my PS keyboard is NOT working as it should I press the key and the result is nada nothing first I see the boot logo from Cannot enter BIOS using Del key - DFI LanParty UT NF4 SLI-DR Expert motherboard DFI after that Cannot enter BIOS using Del key - DFI LanParty UT NF4 SLI-DR Expert motherboard I see this error message quot CMOS checksum error - defaults loaded press F to continue or Del to enter setup quot and when I press Del I get nothig and when I press F key sometimes I see this message quot Verifying Pool Data and Backup CMOS OK quot and other times I see quot Sil SATA RAID Press Ctrl-S or F to enter RAID utility quot One more thing to add is that I can actually use boot menu selection using Esc key to selct HDD CD-ROM or some other option and this board actually can boot using CD DVD I already tried UBCD rescue CD and some Linux live distros to see if it s not a problem with my FX- processor and I m happy that it is working well is all good no problem here actually I ve seen it s name and working frequency Mhz at POST please help me to solve this problem with my mobo nbsp
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Had an AMD HP G62-227CL laptop that overheated and required motherboard replacement with similar Intel motherboard. Old board clocked at 2.2 MHZ .. new one is 2.0 MHZ.
Board I got from Ebay works but now computer believes that it is a Compaq CQ42 Laptop. Do not know the model number, which I would need on HPs site to download BIOs upgrades.

Is there a way to tell which bios I need or what model I now have?

Thank you,


A:Replaced Failed Motherboard.. now how do I determine model number and which BIOS to download?

Finding a bios update rather then the one hp would give for this board. Would be next to none.
You could check a few of the support pages for this model. Which their are a lot Of
Maybe find out the motherboard you have bought.

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