Am using a Dell Inspiron 6400 with XP. It'd been running ridiculously slowly recently so I started an AVG scan and AVG immediately threw up a file, which I then deleted, then I got a "fatal error" message flash up. Since then I havent been able to get to the log in screen, it merely goes to the black screen with cursor, and Safe Mode is just a black screen with Safe Mode in each corner. Ctrl Alt Del also doesnt work in Safe Mode for some reason, and I have no CD. Ho ho.
Anything I can do to fix this?
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Hi I have this year old Lenovo Y config below The discrete graphic card has In WIN Screen Mode POST During , Screen Safe Even Black 7 Black probably fried a long time ago so last year when I did a clean install of Windows I had to disable ATI Card permanently in the device manager using safe mode Black Screen During WIN 7 POST , Black Screen Even In Safe Mode and used the Intel integrated card A few days ago I booted up windows only to encounter quot A disk read error has occurred press ctrl alt del to restart quot I tried to boot up using WIN install disc but soon after the Starting Windows logo the screen Black Screen During WIN 7 POST , Black Screen Even In Safe Mode turns black and I am left with a cursor in a black screen I tried to boot into Safe Mode but still I encountered a black screen with just the cursor I booted with Ubuntu live usb and was able to access all my partition and did back up and even formatted the Windows Partition I tried to boot using a WinPe and faced the Black screen with a cursor again I even reset BIOS to default changed Graphics Adapter from quot Discrete' to quot Switchable' and vice-versa but no effect at all When I boot up using Ubuntu and ran lspci grep VGA I can see both cards listed I even tried to boot up using Windows preview disk still I get a black screen after the Windows loading screen I can't afford to buy any laptop presently since I am currently at college so using Ubuntu for now Is ther any way to install Windows again Is it possible to get the ATI Card working properly- reballing reflow Any way to permanently disable the ATI card and get windows to boot up using the integrated chip Notebook Lenovo IdeaPad Y Processor Intel Core i M Graphics Adapter Switches B W Intel HD amp ATI Mobility Radeon HD
What other graphics adapter choices are available in BIOS setup? If you choose Switchable is there software on the Lenovo site for your model that's needed? Are you using the Display adapter software from there?
Have you tested your HD with the maker's HD Diagnostic extended CD scan, followed by a full Disk Check on a single disk partition you create?
Then work through the steps for Overcoming Windows 7 Installation Failures - Windows 7 Help Forums including trying an alternate install method (disk><flash stick) with new media. These steps overcome almost all install failures, so you'll be reasonably sure the problem is hardware or BIOS settings if nothing works. But don't skip any steps.
Try Clean Install Windows 10 Technical Preview to see if there's any difference with a more modern OS install. It's already a very polished OS and worth testing this.
Hello I am trying to fix an HP G - DX Notebook PC Operating to safe From then screen screen and lock blue blink black mode, caps sys Win bit AMD Turion tm II Dual-Core Processor GB GHz I had this laptop since December of and on June of is when I used my notebook PC and was initially of no use I have been working on my laptop on and off since I am not afraid to open the sucker up and get this thing up and running The problem started out with what most ppl call it the quot blue screen of death quot Like most ppl I did ignore the blue screen and did a restart which brought me to the normal Windows screen From blue screen to safe mode, then black screen and caps lock blink and then it would start back up just fine I found this in Device From blue screen to safe mode, then black screen and caps lock blink Manager s Hidden Files Non-Plug and Play Drivers - ehdrv - epfwwfp - Security Processor Loader Driver I am not sure if it has anything to do with what it was the blue screen situation but I tried searching on the net on what it all meant and to see if I was able to fix it but before I was able to do something about it the blue screen kept From blue screen to safe mode, then black screen and caps lock blink popping up and it was getting worse The problem progressed to where on Windows startup it would just stop there blue screen would pop up and of course I had to restart it and do an F key press for Safe Mode I had to work on Safe Mode for a good couple of weeks before I can figure out the problem s I believe I had went into the system and found out it had something to do with some kind of error sigh I did write it down but that was like a month ago and I am unable to locate my notes It s frustrating being careless Any way my notebook PC will not start at all I did remove the battery and left the adapter plugged in to removing the adapter and doing a hard reset no justice The notebook would sound like it is about to start but all you can hear is the fan running and the lights with the caps lock blink sequence of ONCE every - seconds no beeping sound I may have changed something though I went as far as learning how to properly with the static free bracelette unscrewed the laptop apart to see if cleaning the fan would be the cause of it Nothing happened but instead of the caps lock blinking ONCE every - seconds it would blink TWICE every - seconds So I went back and checked if everything was put back together memory stick and such and now when i restart it it would BEEP times and the caps lock would blink THRICE every - seconds And so here I am Please help nbsphttps://forums.techguy.org/threads/from-blue-screen-to-safe-mode-then-black-screen-and-caps-lock-blink.1104596/
Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.
No access to task manager through ctrl+alt+del.
I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.
Pulled the drive and scanned with avast and malwarebytes which found nothing.
Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.
The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...
Okay here's a little background information Bought my PC in Have had to replace video cards since i've bought it One was replaced under warranty the other I bought Since I purchased my PC the only parts splash mode. safe screen acces Black Unable Windows to screen. after I have replaced are My video card cards later i'm on my most recent one EVGA Nvidia GT http www evga com articles asp I also upgraded my PSU to an Enermax Pro w http www directron com epr awt html OS Windows XP SP Motherboard ASUS P BW-LA http h www hp com ewfrf wc d name c I mainly use my Black screen after Windows splash screen. Unable to acces safe mode. computer for gaming after my first video card died i was sent a beefier card http reviews cnet com graphics-car tag mncol lst after that my PC was no longer under warranty so I had to buy my next cards my self My problem I Black screen after Windows splash screen. Unable to acces safe mode. left my computer on while making some food I had world of warcraft opened When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode I run a dual display set up once my monitors loaded up one of the screens was pure white and the other screen was black I was forced to hold the power button down to turn off my PC From there Black screen after Windows splash screen. Unable to acces safe mode. on out everytime I boot my computer up I get my PC's loading screen which i'm able to acces BIOS or system restore after my PC's loading screen I get the windows splash screen after that my monitor is pure black The PC is still on and running but there's no display I plugged my monitor into my onboard and enabled it through BIOS same thing I originally thought this was a video card problem but after going through my onboard i realized this isn't the case Anytime i try to run windows normally the black screen happens wether its through my video card or through my onboard So my next idea was to start in safe mode Unfortunatley that doesn't work either It loads up all my system drivers then stops after windows system giveio sys Could this be an OS problem Maybe my mobo is shot and that's why i've been burning video cards cards in years is a little ridiculous Should I reformat Should I replace my mobo Please help Heres my PC's exact specs keep in mind i replaced my video card and PSU as mentioned before in this post http h www hp com ewfrf wc p roduct Please help me money is tight and I can't afford to be guessing and replacing parts thank you Joseph
bump, please help :(http://www.techsupportforum.com/forums/f10/black-screen-after-windows-splash-screen-unable-to-acces-safe-mode-383474.html
I m having a problem with my Dell Dimension running Windows XP I have an g Maxtor HD as my main drive and a g WD secondary drive When I attempt to boot I get a blue screen with the message A problem has been detected and Windows has been shut down to prevent damage to your computer If this is he first time you ve seen this Stop error screen restart your computer If this screen appears again Screen Can't Black Blue (Standard Screen w/cursor Mode), boot then XP Windows Safe or follow these steps Check to be sure you have adequate disk space If a driver is identified in the Stop message disable the driver or check with the manufacturer for driver updates Try changing video adapters Check with your Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen hardware vendorm for any BIOS updates Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen Disable BIOS memory options such as caching or shadowing If you need to use Safe Mode to remove or disable components restart your computer press F to select Advanced Startup Options and then select Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen Safe Mode Technical Information STOP x E xC xF BB B xF E AO xF E AO FLTMGR SYS - Address F BB B base at F A DateStamp daAs far as the info in the message I see this screen with the same info everytime I rebooted As far as disk space my main drive is g aand I have about g of free space I m not sure if anything in the message refers to drivers Not sure how to change video adapters when I can t get into Windows Standard Mode or Safe Mode Also not sure how to deal with any of the BIOS suggestions or even know if it s a good idea to mess with it Again I cannot even boot to Safe Mode It takes me to the same Blue Screen message I have been able to boot from the CD I get to the Windows Setup screen it loads files It then says it s Starting Windows then takes me to the Windows XP Home Edition Setup It gives me the choices To set up Window XP now press Enter To repair a Windows XP installation using Recovery Console press R To quit Setup without installing Windows XP press F I pressed R and in the Recovery Console it shows C WINDOWSI press as this is the only Windows installation I have It then takes me to the Command Prompt C WINDOWS gt I have run CHKDSK and got this message The volume appears to be in good condition and was not checked Use p if you want to check the volume anyway kb total disk space kb are available bytes in each allocation unit total allocation units on disk allocation units available on disk I have also run CHKDSK r and it found and fixed one or more errors After I exited and tried to reboot from the HD and got the same BSOD with same message I don t know if this is a virus or hardware software problem I do have Malwarebytes Anti-Virus and Norton on the PC but without Windows XP I m not sure how to run them I have also booted from Hirems Boot CD and have run all the hardware tests checked HDs memory video etc I could and have found no problems Any light you could shed on this would be greatly appreciated Thanks in advance Dave
I received the following error message when I attempted to restart my computer:
C0000218 Unknown Hard Error
When I restarted after the blue screen it went into a check disk but would not finish the scan.
I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.
I'm writing from my husband's laptop because my desktop is completely dead.
We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.
Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS
When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)
Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.
** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.
What can I do to get my computer back?
Any help will be greatly appreciated!
Hello After doing a Windows update my computer gave a Windows looking message that my hard drive was going bad and to Safe Mode Windows 7 NO screen, black screen then splash back up my data I was able to save my user files Then the pc crashed with a BSOD I disabled restart after crash Found the error was x B having to do with a corrupt bootcat cache file Could not Windows 7 splash screen, then black screen NO Safe Mode boot up windows except for semi windows with my windows disk and Windows 7 splash screen, then black screen NO Safe Mode Chose Repair in Recovery console however it told Windows 7 splash screen, then black screen NO Safe Mode me nothing could be repaired Through an option to quot find a file quot under the Recovery option I managed to copy a GOOD copy of the bootcat cache file and I appropriately placed it in E Windows system codeintegrity it was ONLY seeing C as a system partition my drive letters were all reassigned Sorry this is confusing and a lot of info Bottom line is my hard drive is not bad I see windows on it and all my files and the BIOS recognizes the drive It is firmly connected and NOT hot to the touch From a command prompt I did a bootrec exe fixmbr and also fixboot as the pc was not properly booting up it still would not boot properly I am totally unable to go to safe mode hitting F No matter what I do I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor the hard drive appears to be trying to work the light flickers but it just hangs at the black screen Again it refuses to allow me to boot to safe mode It tries to load the Windows System recovery screen ONLY when I try to boot to the Windows CD I cannot repair it I don't have an image because it would not allow me to make one before it crashed It will NOT repair it cannot validate any system restore points and tells me it cannot restore on any of them I am unable to boot to safemode at all with or without the Win CD in my drive How can I recover from this I am percent certain my hard drive is NOT bad Something is corrupted and Windows won't load I've built many pc's and worked as desktop support hardware tech Splash screen then black screen and stays at a white arrow with the hard drive light flickering on and off
sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.
Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.
I am unable to boot to safe mode.
I am unable to do a recovery from booting from the Windows 7 Install CD
Ok deep breath start from beginning - doing this on wife s laptop as my desktop is messed up It is black in at Now safe screen mode running Vista Home Premium I have Microsoft Security Essentials MSE as my only protection Yesterday I was researching the possible value of some comic books and obviously hit a bad site I will do my best to write here Now at black screen in safe mode all the exact messages I ve received since then but there are many and I was only able to jot down a few so if you need more specifics on a particular error message let me know and I ll try my best First MSE popped Now at black screen in safe mode up - quot MSE detected potential threat and suspended it Click clean computer to remove this threat quot I did so I shut down for several hours came back to work on some things On start-up got quot Failed to connect to windows service quot again there may have been more to this message I couldn t jot down About hours later - quot Host process for windows services stopped working and was closed A problem caused quot At this point I decided a problem existed and did some basics - disk cleanup MSE scan amp Malwarebytes scan MWB found issues The trojan word popped up in there a few times so I cleaned that Did another scan with both Nothing found Started my puter this morning - quot Security Advisor has found suspicious activiy on you PC quot MSE found another threat which I cleaned I did a little work on ebay etc and got MSE detected potential threat quot again Went to click on it lower right and the icon went away before I could I could not find MSE in programs either did search found it clicked on it and got Windows has either found encountered or a problem and will close in one minute Please save all work quot Then it went to a black screen for about min I did a long press on power button since nothing else seemed to work It shut down rebooted itself and went to black screen again VERY frustrated by now so unplugged the damned thing Waited replugged Went to safe mode screen I picked quot Safe quot mode It is now at a black screen with quot Safe Mode quot in four corners Oh and somewhere during all this yesterday I read while investigating this mess to check my Event Log I followed the directions and pulled it up Lots of red s from yesterday but no red X s there were three red X s but from long ago if that helps Whew any help of course appreciated My wife s little laptop sucks to type on
Just swapped out a Radeon 7000 for a GeForce tx 5200. Mid way through the auto detect hardware, the screen went black. Now it is always black unless I start in safe mode, in which case it is fine.
I have tried installing new drivers. Still black iscreen in normal xp and working correctly in safe mode.
When Windows will start in Safe Mode only, it's almost always because of a device or driver issue/compatibility. For some reason your system does not seem to like GeForce graphics hardware so you'll have to put the Radeon back. If you want to upgrade, in view of your problem it would be wise to stick with Radeon cards.
I am troubleshooting a problem long distance (I'm in the US, the laptop is in the Philippines). This problem just began after a normal shut down and restart a couple hours later.
The computer, on start up, goes past the splash page but then goes to a black screen with just the cursor. When I have them press f8 in order to get into safe mode the advance options page appears and worked once (I had them do a scan disk and repair) but now the cursor disappears and the arrows won't move the highlight bar so it won't go into Safe Mode. They do not have the installation discs.
So, Windows won't start and Safe Mode can't be accessed and there are no start up discs. Another laptop with Windows is available. Can that laptop create a repair disc that will work? Can Windows be reloaded that way, if necessary?
I would give this a try and hope for the best
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD
The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options
If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.
If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.
Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.
in msconfig I made the pc to boost in safe mode every time. But when i boost my pc, the monitor is completely black all the time. I hear the fan start running, but the monitor is black from the start. No motherboard logos, no bios, nothing.
I think it might be a problem with safe mode communicating with my monitor or graphics card. My friend suggested my motherboard somehow fried.
Appreciate any help, thanks!
p.s. I'm running on Windows 7, Nvidia GTX970 (or similar)
Hi and welcome to TSG.
Can you provide more information about the PC itself .. make and model for example?
If it is a self / customer build, what is the make and model of the motherboard, CPU, ram, graphics card, hard drives, power supply etc?
I assume everything was working OK until you made the change to the config file?
If you are not getting any display, not even seeing any boot / BIOS info then I would suspect a hardware issue as no drivers are loaded until Windows loads.
My old secondary machine is starting to show early signs of death.
It had restarted itself sometime during the night, and in the morning I've found it showing a black screen with only the windows cursor showing (WinXP pro. SP2 was applied).
I've restarted it and got the same result. Windows looks like it is loading fine, and everything goes smoothly until we get to the log in prompt. It just doesn't appear.
I've tried restarting it in safe mode to analyze the problem, but I can't. It restarts itself while loading the files.
I've tried last good known configuration, and failed. Got as far as I did with normal configuration, only instead of waiting for a non appearing box, I got an error message saying some files are missing, and an auto restart.
I'm really lost. Any helpful pointers would be appreciated.
What is the make of hard drive you have?
I have an emachines computer and the screen recently has gone black, it works in safe mode just fine with no problems. Can anyone help me figure out why this is happening? Thanks.
Something has likely gone wrong with your display drivers. Try re-installing them in safe mode either from the website of your computer manufacturer or the disks that came with your computer.
Hey all here is my problem I have clean installed my OS weeks ago on new SSD and it is working alright I will be posting Safe in Black only Screen Mode about few issues I have in appropriate forums later though Only warning in system event log for Paragon Backup and Recovery when booting up and warning in application log for zonealarm leaking registry keys when restarting or shutting down According to ZA this is by design and not a problem However if I boot into safe mode I get the black screen with safe mode text in four corners CTRL ALT DEL does work and I can open some applications from Task Manager Yet explorer exe is already running and wont matter if I open another instance of it Things I already tried - Logging off and logging back in suggested by someone which worked once weeks ago when I first tried it Now black screen regardless - Creating a new user account was a normal user not admin and logging with that Black screen again - Ran sfc scannow and nothing is wrong Waiting for any suggestions thanks in advance
Compare the install you did with the perfect install compiled in Clean Reinstall Windows 7 based on everything that's worked best in tens of thousands of installs we've helped with here, and used by over 1.4 million consumers without a single complaint or return here with problems by those who stick with the tools and methods given.
Otherwise work through the Troubleshooting Steps for Windows 7 starting with Clean Boot, replacing bloatware with recommended free lightweight AV and using Windows Firewall to compare, all checks given for infection, SFC to check for system file damage, resolve repeat errors, and all other steps which go over your install so thoroughly it almost always finds the problem at issue.
--------------------------------------------------------------- Windows XP Pro SP ASUS M N-SLI Deluxe AMD Athlon X ghz Gb Ram at hz ATI Radeon HD Pro Mb --------------------------------------------------------------- Hi there I cannot boot into safe mode at all It will load all the drivers past Mup sys next one is D sys and Jgogo sys after that it wont even load the login screen or the quot Safe mode black ):-S Safe screen mode quot writing on the corners I have tried other safe modes as well and nothing I have all updated drivers for my M B and GPU etc I also have done spy-ware amp anti virus checks and nothing found I have checked lots of forums and nothing found helps I have Safe mode black screen ):-S tried disabling some ports i e raid scsi on board LAN as I dont use them at Safe mode black screen ):-S all Still refuses to load I m so desperate to find out what it could be The hard drive thats got the OS is a SATA drive so I cannot plug it in to my other PC as it uses IDE Have tried pretty much everything except reformat and repair And I do not want to format that s for sure as I have so many updates and need to install SP again and don t have time for it I have ghost backups but no point because same problem still exists with those images aswell And I don t use system restore ONLY thing recently added is some critical updates But don t see why this would cause it not to load If any extra info is needed please let me know I have attached ntbtlog txt if it helps as it really doesn t help me Any assistance is greatly appreciated to help nail this annoying problem right on the noggin nbsp
I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?https://social.technet.microsoft.com/Forums/en-US/12f2b79d-975d-48d3-8135-383a58969e96/booted-into-safe-mode-windows-81-have-a-black-screen-cant-get-out-of-safe-mode?forum=w8itprogeneral
First time poster with problem after peforming sys restore on win7 pro 64bit.
Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the login screen would appear, then the screen goes black and all that is visible is the cursor , which I can still move.
But that's as far as it gets. Trying to boot in safe mode, or repair mode ends exact same way - can't boot in to try anything
no one has any suggestions? I also triedtoboot to my win7 dvd to see if I could attempt to repair but again, it only gets thru the windows bootscreen then goes black with only the mouse cursor showing as before.http://www.sevenforums.com/backup-restore/107608-black-screen-boot-safe-mode-system-restore-repair-mode.html
Please help! Over the past week or two my computer has been running slower and slower. Then lost the ability to download anything unless in safe mode. Now when opening computer in normal mode get nothing but black screen. Think I got something when my antivirus software lapsed and I wasn't protected for a bit?
Running Windows 7 64
Tried running Malewarebytes, Avast, SuperAntiSpyware, Microsoft Defender, sf scan, CCleaner and nothing has helped. Everything comes back fine.
I'm not very computer savy but from what I have been reading you all can help! Much appreciated and many thanks for any assistance.
Hello ,what is the sf scanBoot to safe mode with Networking and try running these......MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.TDSSKillerDownload TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.AdwCleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As AdministratorClick on the Scan button.AdwCleaner will begin...be patient as the scan may take some time to complete.After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.Copy and paste the contents of that logfile in your next reply.A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.Junkware Removal ToolPlease download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.http://www.bleepingcomputer.com/forums/t/573491/im-lost-only-open-in-safe-mode-normal-mode-give-black-screen/
Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.
Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 220.127.116.11 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...
Yesterday my Vista computer ran its battery all the way down and experienced a forced shut-down because of it After I plugged it into the power line and turned it back on it seemed to load normally until I type in my password and hit 'enter' After that the quot welcome quot screen shows a quot loading of mode, death log-in after No black safe screen quot symbol for about seconds then everything is black There isn't even a cursor The dreaded Black Screen of Death without even the task manager or quot my computer quot showing up Nothing is on the screen I'm running Windows Vista version SP I have avast antivirus set to automatically scan update daily Computer HP Pavilion 'Entertainment PC' laptop I believe it has GB ram but it might be GB I have never had the bsod on this laptop before I purchased it almost exactly year ago Safe mode also has the BSOD I can run safe mode with command prompt I can't start task manager after hitting ctrl - alt No safe mode, black screen of death after log-in - delete I tried running system restore with the rstrui exe command in safe mode and nothing comes up I also tried the following chain of commands as detailed here http www computing net answers win in html type c Enter type cd Enter type copy C Windows explorer exe C Windows System dllcache Enter or type copy C Windows System dllcache explorer exe C Windows Enter I don't know what else to do and I don't want to make things worse I've searched the forums and can't find anyone else with such a severe case of bsod - I literally can't run anything except safe mode with command prompt and even that seems dicey Thanks for reading and helping
Hello laptop model ASUS ROG G JW I'm having a serious problem I decided to replace my windows back to windows When i installed it it was working Then i installed nvidia graphics driver chipset drivers required to restart computer i did not audio drivers required to restart computer i did not ATK drivers required to restart computer i did not then nvidia experience suggested me to download new version of grapichs driver so i started downloading it Furthermore i went to install directx setup did not start and computer got lagged I end tasked the directx setup and decided to restart windows But it did not restart I was waiting like mins and it still it was showing Restarting Then i forcibly shut down the computer by holding power button for few seconds Now when it loads up I can only see a black screen and my mouse cursor can also move it Any solution to this I think i would be able to fix it if i could enter safe mode but shift f and f doesn't work for me because my laptop has SSD And i can't open it through windows because it doesn't load Yours sincerely Eligijus
The system should be able to boot to SafeMode even if it has an SSD.
You can't use the F8 method in W8/8.1/10 - it doesn't work
Rather restart the system while holding down the Shift key - that should get you to the diagnostics screen in Windows
From there you can try many different things.
You could also download install media for W10 and boot from that to see if you can repair the system.
If it doesn't work, then we also have to wonder about the hard drive.
Please run these free diagnostics: http://www.carrona.org/hddiag.html
If you can't get into Windows, then there's not much else to do short of a wipe and reinstall of Windows.
I've had black screen issues with other Asus systems (particularly the G20AJ) and the "fix" there is to delete the display adapters in Device Manager (while in Safe Mode)
That makes the system boot so you can see/use the Desktop in normal mode.
hello, I started msconfig.exe (system configuration) the boot tab
Check "safe boot" with minimal option
reboot the computer, I see the miscrosoft logo with spinning dot for few seconds and then a black screen (no mouse, nothing)
The PC (dell M6700) was working fine up to now , I just wanted to start a sfc /scan from safe mode but now I'm stuck in safe mode with a black screen
thanks for your help
Basically im in need of help, updated to windows 8 and all was well with it and then tried to load it up and it just loaded up black, now it seems to be the graphics card drivers that are doing it and the solution would appear to un-installing however i cant uninstall and cant boot up safe mode. please can someone help me.
Intel Core i5 2500K 3.3GHz
Nvidia GTX 560
Hi all I recently experience a problem with my desktop computer after working on it throughout the day amp shutting down as normal at the end of the day as I returned the following day to continue I was met with a change safe even mode on login after screen - Black of font amp block like tiles on the login users screen which I thought was bizarre after logging in I came to a stand still black screen with no options available amp no idea why I am experiencing this problem as my computer was fine the following night It does not allow me to access task manager to see what processes are currently running After restarting amp attempting to boot into safe mode it does the exact same thing amp I can't get further then the black screen after login I'm clueless as to why this is happening as Black screen after login - even on safe mode I said my computer was fine hours Black screen after login - even on safe mode ago Does anyone know what has gone wrong How can I fix Any help would be appreciatedhttp://www.pcadvisor.co.uk/forum/windows-29/black-screen-after-login-even-safe-mode-4599736/
i have the same problem, my laptop screen is totally damaged, i cant see anything and after going jn safe mode, the external screen is not working. Please help
The advice is simple, get the laptop screen replaced. External monitor won't work in safe mode anyway because in safe mode Windows only loads a basic graphics driver (instead of the manufacturer's driver) which doesn't support two separate displays.message edited by phil22http://www.computing.net/answers/windows-8/safe-mode-black-external-screen/1779.html
Please help I have xp on a persario f i tried to set up laptop to connect to a tv but it would not show screen on tv so i installed a copy of divx on laptop and watched film on laptop instead Shut down laptop next time i turned it on i get windows logo then black screen can hear pop ups on laptop screen From mode or cd safe boot Cant black but no screen I have tried last known config from bios still the same booting vga mode still the same booting from safe mode but machine freezes after a load of white writing appears on the screen booting from xp disk to reinstall still the same It seems to me that it is set up for Cant boot From safe mode or cd black screen tv mode but when i connect to a tv vis s-video and press fn still no picture what every i do i get a black screen after windows logo appears please help me i cant think of anything else its driving me mad nbsphttps://forums.techguy.org/threads/cant-boot-from-safe-mode-or-cd-black-screen.857326/
Hello laptop model quot ASUS ROG G JW quot I'm having a serious problem I decided to replace my windows back into Can't go Black screen SSD mode safe at because startup, to windows When i installed it it was working Then Black screen at startup, Can't go into safe mode because SSD i installed nvidia graphics driver chipset drivers required to restart computer i did not audio drivers required to restart Black screen at startup, Can't go into safe mode because SSD computer i did not ATK drivers required to restart computer i did not then quot nvidia experience quot suggested me to download new version of grapichs driver so i started downloading it Furthermore i went to install directx setup did not start and computer got quot lagged quot I quot end tasked quot the directx setup and decided to restart windows But it did not restart I was waiting like mins and it still it was showing quot Restarting quot Then i forcibly shut down the computer by holding power button for few seconds Now when it loads up I can only see a black screen and my mouse cursor can also move it Any solution to this I think i would be able to fix it if i could enter safe mode but shift f and f doesn't work for me because my laptop has SSD And i can't open it through windows because it doesn't load Yours sincerely Eligijus
Wow um.....OK then well it seems some how one way or another your diver for your graphics card got corrupted maybe? Try leaving it on when it gets to that screen for about 20-30mins if it last that long so try that come back with the resultshttp://www.techsupportforum.com/forums/f299/black-screen-at-startup-cant-go-into-safe-mode-because-ssd-1035857.html
Hello I recently had my laptop fail in a strange Cursor, Safe Black Screen mode with too. way My gf handed me the laptop after trying to load Minecraft It crashed the computer to Black Screen with Cursor, Safe mode too. a BSOD and I attempted a system restore I'm sure the BSOD was related to my graphics card Nvidia It looked like Black Screen with Cursor, Safe mode too. it had succeeded yet after several hours the restore ended and reported failure I restarted and loaded into safe mode w command prompt It loads into windows fine at least it seems because I am left with a cursor and a black background screen I can move the mouse about I press alt ctrl del and no dialog box appears I tried the stickykeys trick but that wont show up let alone I'd disabled it in the past I am stuck at this black window with a cursor I then scanned the HDD by taking it out and using my external bay I used chkdsk r and it found something with a bitmap error It corrected the volume I also used sfc scannow pointing toward the external drive pulled HDD from my laptop Again nothing found out of the ordinary I thought the original chkdsk scan worked I put the laptop back together and Same results Black screen with cursor in safemode all options and regular boot I have followed these posts tutorials so far tl dr Black Screen with cursor in all boot modes after following other searched posts guides still broke http www bleepingcomputer com forums t black-screen-on-startup-cant-load-safe-mode iframe I also tried Avira Rescue System and it failed after scanning I am also trying another homebrew rescue disk I downloaded That bootdisc did not find errors with my boot partition because I can boot finehttp://www.bleepingcomputer.com/forums/t/628864/black-screen-with-cursor-safe-mode-too/
Hello I m having a serious problem I decided to replace my windows go I safe startup, screen Black SSD have into on Can't mode because back to windows When i installed it it was working Then i installed nvidia graphics driver Black screen on startup, Can't go into safe mode because I have SSD chipset drivers required to restart computer i did not audio drivers required to restart computer i did not ATK drivers required to restart computer i did not then quot nvidia experience quot suggested me to download new version of grapichs driver so i started downloading it Furthermore i went to install directx setup did not start and computer got quot lagged quot I quot end tasked quot the directx setup and decided to restart windows But it did not restart I was waiting like mins and it still it was showing quot Restarting quot Then i forcibly shut down the computer by holding power button for few seconds Now when it loads up I can only see a black screen and my mouse cursor can also move it Any solution to this I think i would be able to fix it if i could enter safe mode but shift f and f doesn t work for me because my laptop has SSD And i can t open it through windows because it doesn t load Yours sincerely Eligijus nbsphttps://forums.techguy.org/threads/black-screen-on-startup-cant-go-into-safe-mode-because-i-have-ssd.1154390/
I booted up my computer days ago and logged in under my user name and there were no desktop icons or taskbar so I restarted my computer and tried every user Black Screen SAFE Freeze MODE XP still nothing I went to msconfig to restore it to a earlier point and when it restarted I went to my user name and still nothing so I went to msconfig again and booted it up in safe mode when it restarted right before the user names screen came up a black screen with quot SAFE MODE quot in all four corners pops up for about or seconds then the XP Black SAFE MODE Screen Freeze user name screen XP Black SAFE MODE Screen Freeze comes up with the ADMIN and the rest of the user names it doesn t matter what name I log in as it always goes to the same black Safe Mode screen as before but it will freeze there forever So I had to manually shut it down When it restarted I hit F to get it out of safe mode and chose restart computer normally then when it restarts the same exact thing thing happens I ve tried every option at the F selection screen So I put in a cd with Mepis Linux on it that my cousin gave me but I didn t install it I have been running it off the disk And I have no clue what to do next My Specs are AMD Athlon ghz Windows XP Home Edition Service Pack MB DDR GB Hard Drive ATI Radeon -Does anybody know how to do a system restore in Mepis Linux without reformatting the whole computer nbsp
I have a Dell Latitude running Windows 7 x64 Enterprise that is suffering from the Black Screen of Death. I cannot boot into SAFE MODE (or any other mode) whatsoever. I have the drive hooked up via a SATA to USB converter and have noticed the following 3 files at the root of the C: drive:
I have run Combofix and Malwarebytes on the machine that the bad drive is attached to, but neither program found anything. The KBSERVICE.SHUTDOWN file has a modified date very similar to the time that the computer first had the problem.
Any advice would be greatly appreciated!
DISREGARD. User has opted to salvage data and reload Windows.http://www.bleepingcomputer.com/forums/t/542659/windows-7-black-screen-no-safe-mode-available/
Hello I would really appreciate some help with the following issue I'm posting this in the driver section because I have a feeling that the problem is driver related So my brother is getting a black screen of death on his laptop And by that I mean a blank screen with just of safe mode even Black in - death screen the cursor after login It doesn't matter how many times is the computer restarted the desktop won't load He installed some games prior to this and it seems that the Nvidia driver had some problems I don't know exactly at which point did it stop working Somehow there are no restore points whatsoever What did NOT fix the issue - Booting into safe mode The black screen persists - Running chkdsk and sfc from RE No problems found - Moving the Nvidia driver - Automatic startup fix in RE - Memory diagnostics in RE - Booting to last known working configuration Before doing a full backup and a repair or clean install I wanted to make sure that there are no other options Do you think I can try something else Googling didn't give me any more ideas P Thanks in advance Black screen of death - even in safe mode
Tried a System Restore prior to Nvidia drivers yet?
Can you get to Task Manager (CTRL+ALT+DEL responsive)?
I am experiencing the black screen issues with my new windows lenovo laptop when it starts normally I can get to my user logon screen but when I select a profile the computer takes a moment to load through Black no screen, networking safe mode, the welcome part and then just a faint light blue screen with cursor In normal mode I have a cursor but no button or keyboard functionality whatsoever I can boot the computer into safe mode with full safe mode functionality I have spent literally days working on the Black screen, safe mode, no networking issue I have tried everything I can to this point Re-installing my graphics driver disabling it all together and trying a new boot same result I've deleted all user accounts and created new Black screen, safe mode, no networking ones as I said this laptop was brand new so I don't have a lot of personal data on Black screen, safe mode, no networking it none anymore as well as checked my winlogon shell to verify explorer exe System restore and Boot repair are also not working to help the issue at all Please I need help my girlfriend needs to use the laptop for school so I have to get it running quickly and cheaply
Hi gagnrad ,Welcome to the forums, As the laptop is brand new so still under warranty I personnally would return it to the retailer and let them sort it out for youhttp://www.sevenforums.com/general-discussion/195975-black-screen-safe-mode-no-networking.html
A few days ago while surfing the net my browser close down After I received a Dr Watson error message It wouldn t go away I turned off the computer and the next day tried booting it back up For days rebooting gave my a black screen a flicker then a grey screen The mouse arrow and hourglass are visible but nothing else Today rebooting brought my to a quot safe mode quot like appearance but nowhere does it state I am in safe mode Icons are big original desktop icons appeared like Easy Internet Sign up I was able to run a HJT report but cannot connect to the internet I ran Spybot it found some files and am currently running SuperAntispyware Nothing seems to be detected yet Norton said I should try to reconnect but clicking quot repair quot but it did not work I am wondering how I can post my HJT file if I can t get it to the internet Can I load it on a jump drive or would that just transfer any virus spyware onto this computer Thank you in advance for your help and patience Kim nbsp
I wanted to add, while bumping my post, that my husband told me that the reason the screen appears to be in safe mode is because he "pressed f8" to reboot Win XP. Not sure if this info is helpful or not, but thought I'd put out there.
Having a problem with my sister s XP system It boots up fine normally then Norton pops up a warning that trojan vundo has been found and can t be automatically removed Went to the Symantec site and downloaded their manual remover and followed the instructions restore off disconnect from the net etc The scanner remover runs safe XP screen a black to boots mode and does locate a few files that it says are suspicious then pops up at the end and says that trojan vundo has not been found The warning message never disappears from the screen at any time I then XP safe mode boots to a black screen tried to boot the computer in safe mode to attempt the same scan remove This is where my real problem occurs the safe mode prompts all work as advertised eventually reaching the welcome screen with a default graphics driver I select ANY username and the system completes booting into a safe mode window complete with the words quot Safe Mode quot in all four corners and absolutely nothing else It s a totally black screen No icons No start button No nothing The mouse navigates but no amount of clicking or double clicking does anything I can ctrl-alt-del and produce the task manager I can tab between the applications processes networking and such and XP safe mode boots to a black screen have to eventually use the task manager to either log off exit windows or restart the computer At this point I m more concerned about the safe mode failure than I am the trojan I can solve that problem with one of several scanners that I ve downloaded but I really want to knock out this black screen Any ideas nbsp
So I'm basically computer illiterate and I'm not sure where exactly this should go because it might not be a Vista issue but (lots of rambling short) I could use some help.
My eight year old laptop is still running Vista, and recently started having this issue. After going through all the normal boot up screens and sequences, but after the login screen it opens on a black screen, but my cursor is still active. There's nothing to click on, but ctrl alt del works, and when I start the task manager it works, but shows nothing is on. However, when I boot up in safe mode everything is there. All my icons and background and stuff.
Any assistance is greatly appreciated, even if it's just telling me where this should actually go.
First im sorry that i cant run your sys info program im in safe mode and it wont let me run it I have hooked my HP pavillion using amd core II processers and a raedon graphics card from ati I can get more info later if you need it I have hooked my PC to my Sansui quot HDLCD tv to use as my monitor it works for a time and works great then at random intervals sometimes hours sometimes a week the image goes black this is not sleep mode i have fixed all the settings mode screen safe works in only Black for this occurance i have tried to update the driver from ati but the pc is having trouble installling the software when the screen goes black it will only work in safe mode I can restore the pc to a previous version a few days prior and it works for a time but the same problem occurs please help i like using my pc like this and would like it to work properly nbsp
Here's the story The charger on my laptop went out unbeknown to me The laptop had been running on battery and the battery mode? the Should into Screen Death. Black have I safe of go I had run down I closed the lid with a view to keeping it in a law power state until I could get a new charger But then I I have the Black Screen of Death. Should I go into safe mode? realized that I needed to get files off the machine I opened the lid and did I have the Black Screen of Death. Should I go into safe mode? so However The battery had essentially run out of power by the time I had finished Then I took it home and connected the charger to a different outlet and saw an indicator light come on Thus I felt that it was safe to turn on the computer Bad move the black screen of death came up and then the power went totally out I just got a new charger and I am convinced that it works and that that was the original problem thus it's time to turn on the laptop However I have a felling the black screen of death is going to come up when I do so I have been told that you can F into safe mode and then restart the machine from there Is this true I have a modern Toshiba laptop running Vista What should I do if and when I get into safe mode Thanks
Well first turn on the computer and see what it does. No one can really help you until you do so. Tell us what happens and then we can advise on what to do.http://www.bleepingcomputer.com/forums/t/217870/i-have-the-black-screen-of-death-should-i-go-into-safe-mode/
Okay I ve had my computer for two years and over the years there have been minor problems but nothing I couldn t work out how to fix within a couple Black Mode Screen Safe in Fine - of days but for the past month or so my computer kept randomly shutting itself down then a few days ago it when I tried to log in in normal mode the screen went black before the log in screen came up although the noise to log in still came and everything else seemed to be working fine there s nothing wrong with the monitor or the connection as in safe mode everything works fine it makes one long beep then two short beeps when i first turn it on which I believe means it is a video adapter problem I have tried replacing the ram and nothing changed I tried clearing out the dust nothing changed I tried running Black Screen - Fine in Safe Mode a virus scan all clear I tried re setting the whole computer and still no luck so please please help me I have no idea what else to do
Please check the website of your bios provider to check the beep codes. If it is the display adapter, you may need to replace it.http://www.bleepingcomputer.com/forums/t/440775/black-screen-fine-in-safe-mode/
Am in abit of trouble here what's happening is I can't get back into Windows am getting black screen with cursor I tried many diff things with no avail and also left it into computer repair shop and they tell me I have a damaged partition and that the only way around it is a fresh reinstall which I don't want, am just wondering is their any other way around to retrieving data with some kind of software I could use? Thanks in advancehttp://www.bleepingcomputer.com/forums/t/597393/black-screen-with-cursor-no-safe-mode/
hi guys, can you help me with this?
I have followed advise on a previous thread and reinstalled windows in a repair mode in an attempt to get the explorer reinstalled, however, after repeated attempts and with 37 mins to go, my keyboard and mouse are disconneted so I can't reply to a device manager query and have to abort the repair.
My OS is XP service pack 3
Recent problems from Braviax
Installed PC Tools
System started to go slow, resulting in black screen event.
So, what can I do next (that doesn't involve formatting my hard drive)?
Pull the hard drive out of the computer and put it in a External USB enclosure/adapter. Attach it to a working computer and backup all important data. Put the drive back in said computer and put the XP CD in and Format and Re-Install XP.http://www.techsupportforum.com/forums/f10/black-screen-on-bootup-and-in-safe-mode-help-414326.html
My laptop seems to hang after the login screen the screen either goes completely black or sometimes shows the desktop picture and an empty taskbar but I am Safe after mode screen login, OK Black unable to do anything such as task manager Leaving the system running for - minutes after trying ctrl-alt-del will bring up some error message but I forget what it said I'll try to get it again I can get into Black screen after login, Safe mode OK Safe Mode just fine and ran the SF Diagnostic Tool from there I have attached the files it created as requested The laptop hung on me on shutdown before this issue started and after waiting Black screen after login, Safe mode OK for minutes for it to try to shut down normally it wasn't responding so I had to power it down I'm thinking that might've fudged something up but I'm unsure if there were any windows updates queued at the time or not I'm really unsure what to do at this point there aren't any System Restore points I didn't remember turning it off but I must have at some point
Does a clean boot start succesfully?
Troubleshoot Application Conflicts by Performing a Clean Startup
if so... turn your restore points on.
Hey guys I got Windows XP Running it suddenly crashes problem. Black screen Mode/ Safe and restarts restarting like usual etc etc but then before it even gets to the big windows xp logo screen it just has a black screen with the little white thing flashing where you usually type Safe Mode/ Black screen problem. like in ms dos but I cant type anything So I restarted again but no luck I tried to force a safe mode by turning it off and on and but no luck Pressed the f key in various ways sometimes early sometimes late in between etc but Safe Mode/ Black screen problem. all I would get would be is a blue screen with quot Please select boot device quot with the names of my hard drives I think the floppy drive and the dvd drive But when I select any one of those it just goes to the black screen again Im confused I even tried to press f after selecting an option but nothing came of it Any ideas I'm thinking of doing a Recovery Console or whatever but is that too complex for someone like me
Power on your computer and look for instructions on your screen that say *Press F2, Delete, F10 (or whatever) to enter Setup*. Go into Setup and look for your Boot Order. Make sure your hard drive is selected as the first boot device. Save & Exit.http://www.techsupportforum.com/forums/f10/safe-mode-black-screen-problem-568518.html
I can login but it goes to a black screen and then a window pops up saying c:\windows\system32\cmd.exe
I understand I have to remove that from my computer but I cannot get into safe mode. I hold shift and click restart and it never loads. When im on black desktop I get a pop up window wanting to open a (.js)? File but that does nothing. I cant even get ctrl alt del to come up. I tried shift alt esc. And numerous other things to no avail.. please help!
Sounds like windows has crashed. You may need to reinstall Win 8. Or if your computer or laptop has a recovery partition, Try using that.
When I try to start up, I get stuck on the black screen that says "windows cannot start up", and gives me the following options; start windows normally, last known good configuration, safe mode, safe mode with networking, safe mode with command prompt. I've tried all of these and it still comes back to the black screen.
This started when I was changing the startup list of programs and deleting some entries using CCleaner, then rebooted.
The first few times I got the black screen, I was able to go into safe mode and do a system restore. But then I would reboot and end up back at the black screen. After doing the restore three times, it's now just stuck on the black screen. I can't get into safe mode or boot up at all.
What do I do to boot up and fix whatever problems I created?
You may try booting to the xp cd, and do a repair install of the os.http://www.techsupportforum.com/forums/f10/black-screen-cant-startup-in-safe-mode-435866.html
I got a problem. I have to load the safe mode for installing Steam after a crash. So I entered the advanced boot menu and chose Safe Mode with Networking. It started loading some .sys files. After a lot (I think it was loaded correctly) of .sys files my screen froze and after 3 seconds some weird blue dots appeared and (Left upper corner. Every dot was like 10x30 pixels) after some more seconds my screen turned black. No cursor, no login screen. How can I log in to the safe mode?!
Hi all Today I started up my computer an XP machine running SP and after it went through the BIOS it showed the Windows startup screen the Windows logo with the blue progress bar but when that was done it won't Mode XP in Safe mode screen), (black load but will in regular went to a black screen and won't do anything else I restarted and tried a few different things Start Windows Normally and Last Known Good Configuration both got XP won't load in regular mode (black screen), but will in Safe Mode me the same black screen CheckDisk ran and it made it to the XP won't load in regular mode (black screen), but will in Safe Mode end but froze when it said quot please wait while your computer reboots quot after waiting more than minutes i hit reset and tried to reboot it myself It did the same Bios-Windows-blackscreen thing as before I also tried booting into Safe Mode which DID work and when I got in there I tried to do a System Restore two actually for two previous dates but both did nothing to resolve the problem I tried simply copying my quot important quot files to my external HD which it sees but it won't copy in Safe Mode When loading in Safe Mode the driver list pauses and says quot press esc to cancel loading of SPTD sys quot but I've tried it both ways and it doesn't make a difference that I can see I tried using my XP CD to boot from which takes me into the Recovery Console and I chose to hit quot R quot to repair but when it asks me what drive I want to login to which is C I don't really know what to do from there I haven't booted from a CD before so I assumed it would run a quot Repair Wizard quot or something but it just brings me to a C Windows prompt I even tried booting with a Knoppix disc that a friend gave me many years ago when I had a different problem Knoppix loads but I can't see my external HD with Knoppix so I can't copy my files I have about gig of files that I want to copy I had more but I backed up everything else weeks ago but if I get those off of the computer I'm completely okay with just reinstalling Windows from scratch In fact I was probably going to do that soon anyways Anyone got any ideas or suggestions Thanks Joe
Just to clarify, I don't really care if the XP installation is fixed, I just want to know if there's a way to get the files off the HD onto an External USB drive. There's gotta be a way... right?http://www.techsupportforum.com/forums/f10/xp-wont-load-in-regular-mode-black-screen-but-will-in-safe-mode-498228.html
Help - I have a Dell OptiPlex 960 with Win 7 OS SP1
My computer is giving me a black screen on normal bootup - I can hear the windows tune but then it is black
I am able to get it to boot in Safe Mode and I have tried the following: ComboFix, Malwarebytes, and adwcleaner
But it stlil boots to a black screen
What do I do now??????
Boot into safe mode...then do the following.
Please download MiniToolBox , save it to your desktop and run it.
Checkmark the following checkboxes: List last 10 Event Viewer log List Installed Programs List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
Hey guys I seem to be having trouble Safe Mode Works. Mode. in Black Only Screen Normal and I'm not terribly inclined with laptops and computers mine is an HP G laptop Black Screen in Normal Mode. Only Safe Mode Works. and that's about as far Black Screen in Normal Mode. Only Safe Mode Works. as I know about it The other day I went to use it opened it up I had tabs open google chrome and I tried to open a new tab All new tabs were freezing and my itunes had frozen as well I tried closing the laptop hoping it would go into sleep mode but it didn't it stayed running I reopened it and the screen stayed off so I did a hard reset holding the power button to turn it off and started it back up I started it in normal mode and logged on but after loading from the log on screen it went to a black screen with just the cursor and stayed there I did another hard reset and started it in safe mode and now this is how I'm currently running I've tried disabling the display drivers and restarting that worked momentarily but froze shortly after Next I tried a system restore which did absolutely nothing and then I ran chkdsk and again nothing After all this I decided to try uninstalling the display drivers which once again did nothing nbsp This seems to be all the info I have gathered from online and through friends' help there seems to be nothing left to do that may fix this problem Anyone have any idea on where to go from here
You?re having a problem with the computer going to a black screen.
First test the hardware.
Turn off the computer
As you power it back on, tap the F2 key. This will load hardware diagnostics.
Once the screen loads run the startup test.
If this is windows 7 and the startup test pass.
Power back off the computer.
As you power it back on, tap the F8 key. This will load Advanced Boot Options.
Select Last Known Good Configuration.
This will take the system back to when everything was working correctly.
Clicking the White Kudos star on the left is a way to say Thanks!
Let me know how everything goes.
Have a good day.
My dad has an E-machines desktop with Windows XP SP2... he mentioned he'd updated it with service pack 3. This morning I installed a game, but it said files were corrupted and to re-install. It wouldn't uninstall, so I rebooted.
It brought up the black screen with 5 options -- Safe Mode, Safe Mode w/ Networking, etc.
"Safe Mode" starts, but stops at windows/system32/drivers/agpCPQ.sys and freezes forever.
Last Good Configuration Settings/Start Windows normally leads back to the black screen.
... with a quick flash of what appears to be the blue screen of death?
I saw on a few posts, it may be a BIOS problem? I'm unable to download anything straight to the computer, obviously, and it was suggested the hard-drive may be "kaput."
Thanks in advance for,
Try running chkdsk from the Recovery Console. Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.Type: chkdsk /rIt's important to have a space before the "/".To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.http://www.bleepingcomputer.com/forums/t/147719/black-screen-stayssafe-mode-not-loading/
Hello I am having a problem with my computer which it seems is relatively common but doesn't have any straightforward solution because it could stem from a variety of causes PROBLEM My Windows Asus laptop shows me the typical Load Black on Startup, Mode Can't Safe Screen startup sequence Win logo takes longer than normal then just gives me a black screen with a cursor on the login screen The cursor works fine and actually has my preferred non-default mouse sensitivity The problem is Black Screen on Startup, Can't Load Safe Mode the rest of the computer isn't working Things I've tried -ctrl alt delete on the black screen does nothing -booting in safe mode gives me a black screen with a working cursor as before -ditto for safe mode with command prompt Here I'm trying to run sfc scannow to see if it repairs something This is a solution I found via some Googling Other solutions I've Black Screen on Startup, Can't Load Safe Mode seen suggested which won't work for me -Asus has a system recovery function which was working fine but it wants to delete one or both of my HD partitions This is simply not an option likewise with restoring to factory settings I spent like hours Black Screen on Startup, Can't Load Safe Mode playing Skyrim in the past couple days and I would just be devastated without that save file -One internet tech whiz talks about how he just whipped out the HD and attached it to another computer from which he was able to scan save data or whatever This is a laptop that doesn't work -I don't have any recovery disks lying around and I don't have burnable CDs on hand -I do have a flash drive which I could use but the solutions I've seen involving flash drives are mainly based on virus removal I really am not sure if this is a virus I've had problems recently with deteriorating battery life which led to some accidental shutdowns due to power running out I think I may have hardware complications due to this but I don't know anything so feel free to tell me I'm wrong Relevant specs Asus G VW Intel Core i - QM Nvidia GeForce GTX M --- have had problems in the past with video driver repairing and then recovering That's what I thought this was at first but it didn't recover GB RAM IIRC HD is two partitions of GB each I believe The C drive is full almost to overflowing the D drive is nearly empty except for a couple folders of a TV show I would be willing to wipe Drive D The laptop has been carried around in a backpack used in a variety of places exposed to steam from being in the same room as a shower occasionally run out of power unexpectedly every once in a while due to battery deterioration I've had it for a year so it's seen some use I open it regularly to clean the fans although I don't do anything special just wipe down the filters which can get some dust on them I have noticed a loose piece of aluminum or something was bouncing around detached in there last time I opened it but it didn't come out easily so I let it stay rather than poking my important computer parts All help is REALLY appreciated here I would love to be able to get back to Skyrim ASAP Thanks
After some messing around, the computer has started a CHKDSK. Right now I'm getting a lot of lines saying "File record segment #### is unreadable." Is this a hardware issue or can it be fixed by the computer itself? If it's a hardware issue on the C drive, am I right to assume moving my files to the (relatively unused) D drive won't solve the problem because my OS is on C? Will System Restore/ restoring to factory settings on C solve the problem?
As a side note, it turns out Skyrim saves are on the Steam Cloud so it really doesn't matter if they get deleted. I'd still like to salvage my data if I can.
I have have screen/Safe - Mode Scandisk hanging Black been having issues with my dual boot Win Scandisk - Black screen/Safe Mode hanging amp XP SP SB ASUS P P Deluxe build system freezing black screen on cold boot failed OC Win restore points being deleted by XP and I made the following adjustments updated the BIOS to v and made the required registry adjustments in XP for the restore point issue which worked Now when I try to do a scandisk in Win it hangs after the reboot and I get a black screen Also when I try to go into Safe Mode with a command prompt I see that Windows is loading files then it hangs with the files listed on the screen At this point Win no longer boots and when I used the Repair Disk and the OS DVD to get into the Repair Console Win was not listed so I could not locate any of my restore points I restored a recent system image and it seems to working now with the restore points there again One other note I upgraded the BIOS before I read where I had to make that my currrent BIOS was in its quot failsafe default settings quot Is this going to be a problem going forward I would greatly appreciate for any help
If your reimage boots and runs fine, then there should be no problem with BIOS settings at default. You would worry about the SATA controller mode if either OS wouldn't start up as a result.
When Win7 cannot be detected by WinRE try opening a Command Line to run bootrec.exe /fixmbr and bootrec.exe /fixboot to see if it will show the OS after a reboot. While these commands are automated along with all others in Startup Repair, it sometimes takes running them to jumpstart Win7 to appear in list.
My laptop has stopped working suddenly stopped working .the after login the screen becomes black only cursour is visible alt+Ctrl+del ...taskmanager opens. but still after long long time the desktop appears with black background and everything slow. safemode also is slow very slow so please help...
Hello and welcome herschelle now if you can get safe mode at all I would run these at very least
http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary
It does however sound very much like the machine has malware on it so one thing you could do if you have access to another machine is to use this
http://support.kaspersky.com/4162 < this will run from power up and scan for malware without the need for Windows to be running - that is because it is a bootable program in it's own right. You can make a disk or USB stick to boot from - you will of course need to set the BIOS boot sequence to that particular device disk or stick.
Hello all my BSOD problems are thankfully a thing of the past mode Black screen with cursor, safe works now Black screen with cursor, safe mode works However I have a new issue that has been quite confusing to me When I log in to Windows normally I m presented with a black screen and Black screen with cursor, safe mode works a cursor Through findings of my own I ve found that it s because windows explorer is failing to launch Upon trying to start it by opening the task manager via CTRL SHIFT ESC and opening a new task I m presented with an error code that tells me windows explorer failed to launch I believe the code was something like x I m currently at work and don t remember it exactly off the top of my head So I attempted to restart in safe mode and that worked perfectly fine I ran my virus scanner Kaspersky Internet Security and found no threats I then attempted a system restore and that failed to complete for an unknown reason The next time I tried logging in to windows normally it gave me the black screen again After some frustration I gave up on trying to fix it for a while and shut the computer down After turning it on however I was able to open windows explorer manually through the same method I mentioned earlier and it actually opened this time I ran the sfc scan through the administrator s privilege command prompt and was told that there were files that were corrupted but could not be repaired I don t have a windows CD and am not sure where to go from here Should I start my computer on safe mode with networking and upload the CBS log file to this thread Thanks in advance for any and all help Edit I forgot to mention that when my computer successfully opened windows explorer any window that required internet access didn t open correctly For example Mozilla would open but the window wouldn t appear The same thing happened with the Battle net program nbsp
Here is the CBS log I mentioned in the OP. Not sure which information is relevant, but I had to trim most of the document and left just the most recent stuff from the very bottom.
Another note is that upon starting in safe mode, I received a message saying that System Restore did not work, and that an unexpected error occurred while the computer was attempting the restore.
Hi TechGuys and Gals,
Everything was as normal with my Win7 PC yesterday. Late in the afternoon I walked away from it, screen saver came on, and when I returned, the screen was black. I did a system shut down with the power button for the night.
This morning, I turned it back on. I can get to the logon page, login, and then it goes black with NO cursor. I try to get to Task Manager but no go. I F8'd so I could open in safe mode, but that went to black just the same.
The only thing I did 2 days ago was run a short .exe that was a fix for a bug in the Neat company software I use. I can only think that the screensaver caused this.
Anyhow, does anyone have any ideas on how to fix this? Thank you!
I decided to start a different topic because an earlier issue became something else. Earlier I was experiencing problems with thumbnails being mixed up and a system restore was suggested.
Before the system restore I also followed a guide which detailed specific Windows updates to uninstall (something to do with tracking software).
It's worth mentioning that I've been able to restart normally after uninstalling certain tracking-related things.
After attempting a system restore I got stuck on a black screen with an active cursor. I can't get into safe mode and nothing in the repair options seems to be helping. I don't have a Windows 7 CD.
Please close this topic. I somehow managed to get back into my computer after a long repair scan (that didn't work before).http://www.bleepingcomputer.com/forums/t/611295/black-screen-active-cursor-cant-get-into-safe-mode/
Hi I after update, safe Black ... mode, screen can't enter have a Lenovo Y P with windows After an automatic update the computer turned off and when it was about to turn on it got the black screen the fans are going and the keyboard backlight start but nothing else This happened before like times but the eventually it just started working after - Black screen after update, can't enter safe mode, ... days of restarting the computer But now I've had it like this for week or so Nothing happens and it doesn't respond to anything Except that I can turn on and off the keyboard lights and if I have the battery in and take out or in the ac adapter the computer makes a beeping sound nbsp I've tried removing the battery external devices and the ac adapter and then hold the powerbutton down no success I've tried pressing the F-keys to enter safe mood but nothing happens I've tried pressing the Lenovo recovery button still nothing I've also tried to install windows with a usb but nothing happens nbsp I'm at a loss does anyone know anythin more I can try Appreciate all helphttps://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Black-screen-after-update-can-t-enter-safe-mode-can-t-do-nothing/td-p/3467636
Hi everyone As the title suggests I'm getting a black screen after the windows logo appears At first there's no cursor but if I put the computer to Screen mode no after Black logo, Windows safe 8.1 sleep and turn it back on I get a cursor when it wakes up--still a Windows 8.1 Black Screen after logo, no safe mode black screen though Here are my specs CPU AMD Hexacore TRAM GB GSkills RipjawsMB Gigabyte GA- LMT USB GPU MB Integrated Radeon SeriesUnbootable Windows 8.1 Black Screen after logo, no safe mode HD Seagate TB Barracuda Windows Bootable HD year-old GB Hitachi Windows Here's how it went down I was watching HBOGo on Chrome then went to Windows 8.1 Black Screen after logo, no safe mode the Netflix Windows app don't judge my lethargic chain of events However Netflix immediately closed and wouldn't start I figured it was something with the graphics so I restarted my computer After the restart for some reason it ran Chkdsk on my other HD After running that it went through my normal startup and blacked out after the logo I ran a bootlog and found that dxgkrnl sys loads once then attempts to load another times and fails each time Other than that everything loads correctly Then I deleted some AMD stuff perhaps stupidly and I get more errors in the bootlog from AMD stuff I'd like to just clear all the AMD stuff and just have the bare Windows drivers load Here's what I've tried I've tried startup repair which attempts some fixes but fails I tried to enter Safe-mode and low graphics mode the computer simply launches into Automatic Startup Repair and fails after the Diagnosing PC dialogue Reset my BIOS removed CMOS battery I've let the computer sit on the black screen for hours to see if it was just hanging for a long time a lot of others have reported a temporary hang with the dxgkrnl sys error I've tried booting from a thumb drive with Windows on it so I can try to fix whatever is wrong Chkdsk and Seagate Seatools the hard drive is fine Nothing worksI really don't want to refresh my computer because I produce music and run statistical programming on my computer so countless programs will have to be reinstalled along with a myriad of settings that are not fun to set up However I do have another HD with Windows in my computer which I'm currently using Does anyone have any ideas on how I can possibly repair the graphics drivers from another HD I can access my unbootable HD and files from the current drive Is there anything I can do from this side of the windowpane Also does anyone have thoughts on how to get to safe mode or replace safe mode files Does anyone think I can just copy and paste my drivers and driverstore folders from my D drive to my currently innoperable C drive The hard drives are different but other than that everything else should be the same right Here's my most recent ntbtlog BOOTLOG LOADED SystemRoot system ntoskrnl exe BOOTLOG LOADED SystemRoot system hal dll BOOTLOG LOADED SystemRoot system kd dll BOOTLOG LOADED SystemRoot system mcupdate AuthenticAMD dll BOOTLOG LOADED SystemRoot System drivers werkernel sys BOOTLOG LOADED SystemRoot System drivers CLFS SYS BOOTLOG LOADED SystemRoot System drivers tm sys BOOTLOG LOADED SystemRoot system PSHED dll BOOTLOG LOADED SystemRoot system BOOTVID dll BOOTLOG LOADED SystemRoot system CI dll BOOTLOG LOADED SystemRoot System drivers msrpc sys BOOTLOG LOADED SystemRoot system drivers Wdf sys BOOTLOG LOADED SystemRoot system drivers WDFLDR SYS BOOTLOG LOADED SystemRoot System Drivers acpiex sys BOOTLOG LOADED SystemRoot System Drivers WppRecorder sys BOOTLOG LOADED SystemRoot System drivers ACPI sys BOOTLOG LOADED SystemRoot System drivers WMILIB SYS BOOTLOG LOADED SystemRoot System Drivers cng sys BOOTLOG LOADED SystemRoot System drivers msisadrv sys BOOTLOG LOADED SystemRoot System drivers pci sys BOOTLOG LOADED SystemRoot System drivers isapnp sys BOOTLOG LOADED SystemRoot System drivers vdrvroot sys BOOTLOG LOADED SystemRoot system drivers pdc sys BOOTLOG LOADED SystemRoo... Read morehttp://www.bleepingcomputer.com/forums/t/562451/windows-81-black-screen-after-logo-no-safe-mode/
Last week my laptop had trouble starting up, it had a problem with atidvag.dll if I recall. I wasn't sure what to do but I got lucky and after a few attempts in managed to boot. Now however it doesn't even get to the point where it could tell me what is wrong, no Windows logo. Just straight in black screen with a cursor in the top left. F2 will take me to BIOS (if I am quick), but no other keys work. Booted onto installation media to try startup repair, no joy, rollback also no joy, tried using command line following the instructions here to force a boot into safe mode but no joy.
I am out of ideas, so any assistance would be appreciated.
I hope you can get it going...when you do here are some options to get to safe mode
I think because of the change in bios or the way it boots up you cannot hit F8 fast enough to get safe mode.
Here is an option for a dual boot...safe mode and normal.
Safe Mode - Add to Windows Boot Manager in Windows 8
Also if you are already in windows get to msconfig then select boot and check safe mode startup.
Just a couple of ideas that might be of some use at some point.
My windows xp screen would turn black when i boot. It happens right before the blue welcome screen.
safe mode and safe mode with command prompt works. when i try safe mode with networking, it loads the system files but after that, there would be weird symbols and colors blinking.
i also replaced the hal.dll with the one on the windows xp cd when i got hal.dll is missing/corrupt message before. Maybe that could be the problem?
Mine did this when the desktop resolution was higher than what my monitor would support. My LCD would go blank (black) and I would see nothing. The computer seemed to be running in the background however. Have you tried adjusting your video settings via Safe Mode and starting with something like 1024x768?
It may help if you let us know what type of Video Card you have, what type of monitor etc.. I notice you haven't filled out your system information in your profile.. this may be a good opportunity, as it would give a bit more information to use while we try to think of things to try.
Today, I wanted to test my PSU because it's making strange noises lately under load. So to exclude that my graphics card had anything to do with it, I went into safe mode but when I did that I discovered it ain't working anymore.. All I get is a black screen and if I move my mouse, I can see the pointer on the screen along with the "Safe Mode" text in the corners "Veilige Modus" in dutch. I tried CTRL + ALT +DEL but none of the combo's bring up something.
Can someone help me out?
Here are some pictures:
Thanks in advance
Possible the noise is either coming from PSU or Graphics card, possible fan. Anything done just before this happened, installed a driver update, windows update or hardware. Could be driver issue with Video card, conflict and or corrupted system files.
Have Windows 8.1 Pro disc or was it preinstalled or a USB Recovery drive or disc image backup ? Was the PSU being dead already would not of started, but still can have issue, leaning towards Video card hardware or drivers.
o i was only Loads Vista safe mode-BLACK SCREEN cleaning my Vista Loads only safe mode-BLACK SCREEN sister notebook because it was full of unwanted programs alot of unnecessary startup programs so i downloaded tuneup utilities with registration key and did all tuneup availables I also unninstalled like programs plus I performed full avast scan Full malwarebytes scan Full trojan remover scan I had like restarting requests from the programs I was going to do them all in only one So after all the cleaning I've made I decided to reboot it But after that loading screen that says quot Microsoft corporation quot when it is going to enter account selection doesn't show nothing Vista Loads only safe mode-BLACK SCREEN it gets black blink and then reboot I choosed to system not reboot in case of fail then just stay Vista Loads only safe mode-BLACK SCREEN a black screen nothing else I can use safe mode normally I'm posting from the notebook So I would apreciate some help cuz if my sister know this she would kill me because everything is always my fault And I don't have the vista installation CD If there's no option i can download it no problem Things done so far -CHKDSK -Prevent system from rebooting in case of system fail Before this was just a reboot loop -Scan for Virus Malware -Driver update Actually video driver only -Let it cooldown turned off -Disable all startup programs at msconfig Even thinking this wouldn't work because it doesn't even load windows Note Tune up utilities made me delete alot of unused files like old backups and system restores and it cleaned alot of registry files after I've unninstalled a mass of softwares So any ideas Update I noticed something very strange after booting in normal mode Like in the black I noticed some slightly lighter black very sligthly screen poping down Like resising Twice Now this is strange
Use Windows DVD or HDD recovery partition and boot into Recovery. Select "Windows System Restore" - choose restore point prior to commencement of cleanup.http://www.techsupportforum.com/forums/f217/vista-loads-only-safe-mode-black-screen-546558.html
Hi, I'm new to the forums here and have a problem that I need some advice on.
About a week ago my computer (Vista) would only boot up to a black screen with a mouse cursor. I got it into safe mode and tried Restoring several times but with no success, even when going back to later dates. Is there a solution to this? It's persistent and I feel I've done everything I can do.
It started when my desktop froze after a video no virus on my comp so i just let it be for about an hour and it didnt budge so i decided to Screen Win Freezes of instead Safe Logo, at Mode Black mup.sys manually shut it down Black Screen instead of Win Logo, Safe Mode Freezes at mup.sys which i never do and i've only done this once to this computer So when i started it back up again it showed the BOIS screen but when it went to the xp logo loading screen nothing was there except for a black screen I went into that F Menu and tried everything on safe mode it would just stop loading files up to Mup sys Ive tried to run off the Re-installation disk but it would just go to Setup Starting Windows and then freeze again I've Black Screen instead of Win Logo, Safe Mode Freezes at mup.sys foubnd that there was a problem with the NTDLR file but i already fixed that with a boot floppy but it really didnt do anything because i still have the black screen problem Im running a dell potiplex GX with intergrated motherboard OS Win XP Pro i think SP because i dont have the SP CD but not entirely sure Please if you can help I want to try to repair this without formatting my hard drive because i have very important files in there oh yeah and i forgot to mention when i boot off the CD it gives me these options Press F to install a SCSI or RAID Black Screen instead of Win Logo, Safe Mode Freezes at mup.sys driver Press F To enter ASR automated System Recovery and then it just load a bunch of files and then stops and freezes at Setup is Starting Windows Please help this is very very annoying and i dont want to loose my files
So you're not able to get into the recovery console with the XP disc?http://www.techsupportforum.com/forums/f10/black-screen-instead-of-win-logo-safe-mode-freezes-at-mup-sys-586516.html
My desktop PC begins to start up like normal, however after the little horizontalloadin bar disappears the screen goes black and the monitor actually goes into idle mode. I have no cursor and CTRL+ALT+DELETE is no good. If i reboot I'm able to start up in safe mode both with and without network support. I've tried to restore the system which didn't work. I bought the PC with Vista Home Premium on it so have no install disc. If anyone can help i would really appreciate it. I'm new to this. I've not recently installed anything or ran any updates...Thanks
I seem to be having the very common problem of a black screen with just a moving cursor. I have tried Safe Mode, Last Good Configuration, and every other option in the F8 menu, but always just the black screen.
I have brought it to a computer shop, where they told me to re-install everything. This is not an option now. I want to make sure that I have tried everything to get my data back, before even thinking about re-installing.
I read about FRST64 and wondered how to continue, because obviously I do not understand anything about logs, and I don't know if this FRST64 can fix it on it's own, or just scans for problems. And if it just scans, then what do I do with that?
Some guidance would be very much appreciated.
If you can't boot into Windows you can't run FRST64, so that is not an option. This problem is pretty common, unfortunately it could be caused by one of several reasons, hardware (ex. RAM), software (windows or driver/s), or an infection. Just to set your mind at ease, you can use a program like Ubuntu to recover your data. To do this use the instructions below. Please download Ubuntu, you will need to burn this to a CD in order to make a bootable disc. To burn a ISO file to a CD or DVD please downlaod ImgBurn and install it. Insert blank CD or DVD into your CD/DVD drive. Open ImgBurn, and click on Write image file to disc. Click on the Browse for a file icon: Locate the ISO file you want to burn, and click on the Open button. Click on the blue arrow to start burning the bootable CD. Please note: In order to boot from this disc you may need to change the boot order in the BIOS to make the CD/DVD-ROM the first device in the boot order, and the hdd the second device. At HowToGeek there is a good tutorial for using Ubuntu to recover data from a hdd. What is the Make and model of this computer? One thing which we can do is to do a repair installation of Windows 7. ***Edit: Please excuse the duplicated instructions for burning a disc. Both set of instructions contain this information.*** Instructions for a Windows 7 Repair installation. A Windows 7 Repair Installation will require a installation disc. If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at Windows 7 Forums. This image is hosted by the Digital River store which is an official distribution partner of Microsoft. This is a genuine untouched image which is safe to download. Attention: If you do have a Windows installation disc skip Part A and go to Part B, Step 1b. Part A, Steps 1a - 6a The ISO image will need to be burned to a DVD in order to create a bootable installation disc. 1a) To burn a ISO file to a DVD please download ImgBurn and install it. 2a) Insert a blank DVD into your CD/DVD drive tray, and then close the tray. 3a) Open ImgBurn, and click on Write image file to disc. 4a) Click on the Browse for a file icon: 5a) Locate the ISO file you want to burn, and click on the Open button. 6a) Click on the blue arrow to start burning the bootable DVD. Please note: In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device. Part B, Steps 1b - 10b 1b) Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer. 2b) You will be prompted to press any key to start the installation, I find the space bar handy. At this point the setup process will load files, this will take several minutes. 3b) You will now need to choose the Language, Time, currency format, and Keyboard or input method that you'd like to use. After this is done click on Next. 4b) Click on the Repair your computer link at the bottom-left of the Install Windows window. This link will begin the Windows 7 System Recovery Options. 5b) System Recovery Options will now search your hard drive(s) for any Windows 7 installations. This will take several minutes. No participation is required on your part at this time, wait till it has finished and the next window opens. 6b) Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next 7b) Click on the Startup Repair link from list of recovery tools in System Recovery Options. ... Read morehttp://www.bleepingcomputer.com/forums/t/509336/black-screen-moving-cursor-no-safe-mode/
I have no idea what is wrong with this machine Every on startup, help? screen doesn't Black Mode Safe time it Black screen on startup, Safe Mode doesn't help? reboots the welcome screen shows up then a blank black screen for like minutes and then a screen that gives the option of starting in Safe Mode Safe Mode with networking etc and gives a countdown before it starts in normal mode whereupon it just goes to a black screen We tried going into Safe Mode and going back to a restore point but it didn t help and curiously there was one restore date in April which said there were no restore points on it even though the date was highlighted and when we hit the button for the next month it jumped to August The computer was used in between those times as well so I don t get that at all We went back to the earliest restore point available We also inserted the Windows XP disk and went through the whole quot repair files quot thing but this morning it s the same thing It s a Gateway I don t know if that helps What is wrong Black screen on startup, Safe Mode doesn't help? with this computer What do we need to do to fix it nbsp
Really hard to say -- is it keeping the time and date correctly?
Once in normal mode -- is the screen resolution normal?
You may need to update the display drivers.
It's an old computer and it's possible the CMOS battery has died and the CMOS settings are corrupt.
I would change the batttery on the motherboard for starters.
You may also need to to ram and hard drive diagnostics.
Sometimes the event viewer can provide some clues on recent errors.
Run eventvwr.msc and look at the system log in particular.
i HAVE A BLACK SCREEN ON STARTUP. F8 WON'T WORK, SO I CANNOT ACCESS SAFE MODE, LAST KNOWN CONFIGURATION... ETC.
IF I VERY QUICKLY PRESS ESCAPE, I CAN GET OPTIONS FOR F1, F2, F9, F10, AND F11 (THOUGH THE LATTER, SYSTEM RECOVERY, JUST PLUNGES ME INTO MORE BLACK)
F2 - SYSTEM DIAGNOSTICS - TAKES ME TO VARIOUS OPTIONS WHERE I CAN TEST OR TUNE THE SYSTEM, HARD DISK, MEMORY, BATTERY ETC. I'VE DONE THE QUICK TESTS ON MOST OF THESE AND EVERYTHING SEEMS TO PASS WITHOUT ERRORS.
THE MACHINE SEEMS TO BE WHIRRING ALONG AS IT USUALLY DOES, THE FAN IS FINE, NO BAD SOUNDS OR DEAD AREAS.
I'M RUNNING WINDOWS 7 HOME PREMIUM ON A HP COMPAQ CQ58 LAPTOP.
PLEASE HELP, R
Is therer a blinking cursor in the upper left corner?http://www.bleepingcomputer.com/forums/t/546095/black-screen-on-start-up-cant-access-safe-mode-etc/
Hello AMD Phenom x Quad Core Processor Gb System Memory Gb Hard Drive ATI Raedon HD Windows Vista Home Premium bit SP Mother Board - M N -LA My Problem Computer starts up passes that Functions Keys screen and goes to a black screen with a blinking cursor I cannot do the F thing to enter Safe Mode and non of the quot F buttons Fll or F whatever quot will give me the option to Blinking Black Safe screen, Cursor, Mode no use the Restore Points feature I have tried resetting BIOS and CMOS by moving jumper pins around on the motherboard even removed the motherboard battery and replaced it following other internet articles about my motherboard and how to do it all did nothing I have a CD called quot Ultimate Boot-up CD quot and it will Run this is the CD that got me in trouble and in this situation ONLY because i was messing around with features that I was ignorant about If it matters this Ultimate Boot-up CD also has a program on it called quot Partedmagic quot it is supposed to be for partitioning or something but only through this program am I able to access the internet through Firefox I also have access to a laptop with the ability to Blinking Cursor, Black screen, no Safe Mode burn CD s not DVD if I need to create some other boot up CD to fix this Why I think This Happened Attempted to use quot Ultimate Boot-up CD quot to retrieve photographs from a Ten year old Hard Drive from my very first computer Maxtor Gb My new computer currently mr blinking cursor black screen has connections for IDE cables that I hooked up to the old Maxtor HD my computer recognized that the Maxtor HD was there but I was always unable to access it i tried to Initialize the HD based on other internet articles that I read nothing happened So I began to use quot Ultimate Boot-up CD quot one of the programs it has it called quot HD Clone quot This is where I got in trouble I think I ran this cloning program telling it to clone my Old Maxtor to my Newe HD as the program was running I got a hunch that this was not right and aborted the process after about seconds and apparently some data was transferred about Mb or Mb it wasn t much Nothing seemed out of place at the moment I pulled the quot Ultimate Boot-up CD quot out to the computer and powered down when I powered up again no boot-up cd in computer everything went from the Functions Keys screen to the currently Black Screen with Blinking Cursor Also sometimes the blinking cursor screen says quot Disk Boot Failure quot At the moment I do have Recovery CD s that I purchased from the manufacturer but they will be a last resort since the only option they give me is to reformat my computer and lose all my data If anyone can help me recover my computer without any data loss I would appreciate it if I need to download another boot-up repair CD I will and please suggest one for me nbsp
Have you removed the Maxtor 40GB drive from the system? If not, give this a shot and see what happens for starters.
My desk top was working great this morning, then started to flash up came the black screen then in blue this message, entering power safe mode. How do I restore this back to normal.
Hello @girl44, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is not starting properly. I am happy to assist you with this. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? For now and assuming that you are running either Windows 8.x or 10, take a look through the following document: HP Desktop PCs - Computer Does Not Start (Windows 10,8). read through it carefully and follow the symptoms that best match your situation. Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/black-screen-with-power-safe-mode-how-do-I-restore-this-back/td-p/5580152
I recently came home to my computer off and when I in mode regular Screen start-up Black on and safe went to turn it back on it started up with a black screen after the windows logo with just the cursor available Things like ctrl-alt-delete did nothing Black Screen on start-up in regular and safe mode so I tried booting up Black Screen on start-up in regular and safe mode in safe mode which ended up with same black screen and cursor I then went to search the internet for possible fixes and have done verified the following Used boot CD and ran Start-up Black Screen on start-up in regular and safe mode repair told me to remove any mp players or USB devices and try starting again didn't work nothing was connected in the first place The start-up repair log appears to identify no problems with the system It's not a hardware issue the drive itself has been checked on another computer and I've already used a new drive and installed a new copy of windows using the same computer Not a virus issue scanned the drive for viruses and did a chkdsk on it neither of which turned up anything Unfortunately there are no restore points saved so I can't just revert to an older profile Since I can access the drive on another computer is there any program I could run to try and fix the problem This seems to be the only thing that hasn't been covered in other topics similar to this one which I've found online This is my last resort so any help that you can provide will be greatly appreciated Thanks
Did you take the cover off and make sure all cables are connected, make sure that your RAM is seated properly. Just anything that might be loose. From what you say, the HDD seems to be OK. It would seem that making sure everything is connected OK would be the next step. Let us know.http://www.sevenforums.com/general-discussion/324547-black-screen-start-up-regular-safe-mode.html
Hi I have an HP G laptop that has Windows Home Premium OA Since March it's showing me Black mode. Windows after screen safe even login in Seven the black screen right after I login Only the cursor is there and it's movable It all started when I installed the Win Service Pack on March Before that I would get a message that Scan Check Disc couldn't be opened because of some recent update but it would go on without any issues I thought that updating it again would fix that problem It just game Windows Seven Black screen after login even in safe mode. me more It was also black in Safe Mode I tried the System restore via the command line but failed It said that my Anti Virus Avast Free was running The oldest restore point was March It said that it failed to extract a file related to Avast I tried pulling out the Task manager be it wont open it's giving me this message I tried sfc scannow and it found did nothing I did Startup Repair Last Good known config and got the same result Help
Safe Mode is showing/working now. I can see my destop back the background is in black.
I just wanna pick your brain's a bit as i have this issue that has pickled me for a while now. Since i switched from AMD to Nvidia i have had a 2 inch black border around the display while in the bios and safe mode. When no display driver is installed too.
While searching online i've not managed to find any solution to it and the only suggestions were update bios(done).
Someone else on the EVGA forums was adamant that it was due to the scaling options of my monitor.
I have checked the scaling options and none have any effect on the black border which i expected to be the case as it's only happend since i switched to Nvidia. When i had my HD6950 the screen was as it should be...
Any input is much appreciated as always
Many articles on google about it, and here`s an old thread, maybe it will help.
Black border around screen
Win 7 OS 64 bit
Mistakenly run winupd.exe thinking it was legit after long zonealarm extreme security update and notice to reboot.
winupd.exe. upon restart then black screen
CD disabled even when set to boot first in bios so can't access it to run Kaspersky or Dr Web md as files 'aren't supported" even from DOS prompt under recovery.
system restore accessed and run 4x without success--error 0x8000ffff
system start up recovery says OS started without error
drive letters have been changed c:win7 (system) is now d:files
d:Data is now e:data
All dir appear to be intact but have over 10GB of business CAD files that were not backed up as Win7 did not recognize my ExtHD. was working on that problem when crash
Be happy to answer any questions that I've missed in above
Lets give it a try. You will need a USB (Flash) pendrive.For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Click on Repair your computer menu item.Select US as the keyboard language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad and press Enter.The notepad opens. Under File menu select Open.Select "Computer" and find your flash drive letter and close the notepad.In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.The tool will start to run.When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.
I have have been having issues with my dual boot Win amp XP SP SB ASUS P P Deluxe build system freezing black screen on cold boot failed OC Win Scandisk - Black Mode hanging screen/Safe restore points being deleted by XP and I made the following adjustments updated the BIOS to v and made the required registry adjustments in XP for the restore point issue which worked Now when I try to do a scandisk in Win it hangs after the reboot and I get a black screen Also when I try to go into Safe Mode with a command prompt I see that Windows is loading files then it hangs with the files listed on the screen At this point Win no longer boots and when I used the Repair Disk and the OS DVD to get into the Repair Console Win was not listed so I could not locate any of my Scandisk - Black screen/Safe Mode hanging restore points I restored a recent system image and it seems to working now with the restore points there again One other note I upgraded the BIOS before I read where I had to make that my currrent BIOS was in its quot failsafe default settings quot Is this going to be a problem going forward I would greatly appreciate for any help nbsphttps://forums.techguy.org/threads/scandisk-black-screen-safe-mode-hanging.992303/
Don't know if this is mode safe in times XP all screen reboots only; other black the right forum or not as the root of the issue might be relevant to any number of XP reboots in safe mode only; black screen all other times forums Regardless I have a Dell Dimension XP reboots in safe mode only; black screen all other times deskstop with Windows XP home SP Pentium ghz processor mb ram and an nvidia mb video card While installing a Logitech webcam today my screen went black I could not get it to come back I did a hard shut down and restarted After the Windows logo screen came on the screen went black again and stayed that way The only way I could get beyond that was to boot in Safe Mode From Safe Mode I tried to restart in normal mode but again only got the logo screen and then the black screen XP reboots in safe mode only; black screen all other times I've been through this process today numerous times At some point in the process and I can't remember exactly where it gave me the option of restoring my computer to an earlier date I did so restoring it to a restore point from yesterday That still didn't help Also after the latest Safe Mode reboot my USB mouse quit working I couldn't move the cursor with it to select the profile I wished to logon with Any ideas on what may have happened here Thanks
Go into safe mode, go to device manager look for red or yellow flags.
The last thing you installed will probably have to be removed, thats
usually the case. Your pc didnt like something you installed, maybe the
wrong driver, or a issue with usb.
i HAVE A BLACK SCREEN ON STARTUP. F8 WON'T WORK, SO I CANNOT ACCESS SAFE MODE, LAST KNOWN CONFIGURATION... ETC.
IF I VERY QUICKLY PRESS ESCAPE, I CAN GET OPTIONS FOR F1, F2, F9, F10, AND F11 (THOUGH THE LATTER, SYSYEM RECOVERY, JUST PLUNGES ME INTO MORE BLACK)
F2 - SYSTEM DIAGNOSTICS - TAKES ME TO VARIOUS OPTIONS WHERE I CAN TEST OR TUNE THE SYSTEM, HARD DISK, MEMORY, BATTERY ETC. I'VE DONE THE QUICK TESTS ON MOST OF THESE AND EVBERYTHING SEEMS TO PASS WITHOUT ERRORS.
THE MACHINE SEEMS TO BE WHIRRING ALONG AS IT USUALLY DOES, THE FAN IS FINE, NO BAD SOUNDS OR DEAD AREAS.
I'M RUNNING WINDOWS 7 HOME PREMIUM ON A HP COMPAQ CQ58 LAPTOP.
PLEASE HELP, R
I have a gateway computer that is about years old It has a ati radeon gfx card and came with gigs RAM Recently I purchased x gb G Skill OK mode, screen Black safe mode normal DDR ram upgrade in hopes of more efficient gaming gfx card is OK for gb ram max After installing the new ram about a month ago the computer was running fine The new ram created a button on my toolbar called Black screen normal mode, safe mode OK AMD Catalyst and right-click gave identical options for each ram card one was a list of what looked like screen settings I know it were running on x and last night my troublesome youngest son was using my computer and says he clicked a different option by accident making the screen freeze momentarily then go black I've tried restarting my computer removing the G Skill ram cards under msconfig in safe mode disabling AMD Catalyst for it seems to be the root of the problem But every time i restart my computer and try booting in Black screen normal mode, safe mode OK normal mode I get the typical Welcome ring from the speakers accompanied by a black screen The screen is a quot Vizio flatscreen tv with VGA hook up been using for a computer screen for over a year now Any ideas Thanks in advance
If you can go back to good times with system restore, you will be fine.
System Restore - How to
Put all cards back, etc. before the restore.
Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day
hp laptop when i start up my laptop it goes to a black screen an freezes and when i try safe mode it freezes at
I have tryed repairing and reloading microsoft still the same error. if any one knows how to correct this problem please help!
hi you should have a recovery partition this should help
Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible
If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition by first pressing the Power button to start the PC, and then pressing the F11 key to start the HP Recovery Manager. NOTE: Depending on the BIOS version, your computer may display multiple prompts during startup including F11 to start System Recovery. Pressing the F11 key on a computer with an HP factory image will start System Recovery even if the prompt is not displayed
Working on this one for a friend.
Vista home sp2
It will boot into safe mode and work fine. reboot to normal and we get the login screen once clicked it will start loading into windows but goes to a black screen with the pointer showing and would give an error on loading nvcpl.dll, I have used safe mode to turn off the Nvidia control panel on startup but now just get a black screen and pointer. I can Cnt Alt Del and get to the Lock, switch user, task manager, screen.
No signs of malware or virus.
Kind of stumped on this one.
First step would be to download and install the latest video driver from the nvidia website. If that doesn't work we'll try a clean boot using msconfig.http://www.bleepingcomputer.com/forums/t/384414/black-screen-with-pointer-boot-to-safe-mode-fine/
Hopefully I am in the right place and apologies if not as I am a newbie to any kind of forum posting I have researched my problem here and found similar situations but nothing that quite fits or has helped Here is Restore No 8.1 after Screen System Mode Black Safe Windows all the information that I have and the events that have led up to the black screen problem Lenovo S p Touch Laptop running Windows which was installed already on computer A few weeks ago I upgraded to Windows however it caused some issues with emails power options etc that I didn't have time to figure out so after about week I decided to go back to Windows thinking I would wait a few months and try Black Screen after System Restore No Safe Mode Windows 8.1 again Everything seemed to be running fine at that point except that my laptop would still not wake up when opening top I did install updates to drivers and Windows critical updates after moving back to with no obvious issues Until I received an email that my Outlook emails would not work properly in Windows Live in a couple weeks unless I installed a certain update so of course I installed the update After that every email I received was from an Unknown Sender even after I allowed them Because I couldn't find an easy fix for this I decided to restore my computer back to before this update was installed and that's where everything went wonky After initializing the system restore the computer said it was working and it may take awhile I got busy and after a couple hours looked at the computer and it was just a black screen Pushing any keys did not change a thing so I forced a shut down Upon restart the Lenovo name appears with the circle of spinning dots then nothing I can move the cursor and see it along with a small twirling blue circle but clicking anywhere on the screen does nothing I have tried unplugging the computer removing battery removing media in cd holder pressing Shift on restart F shift and F FN and F along with F I have forced shut down at least times hoping that a system recovery or something would pop up and CTRL ALT DEL does absolutely nothing I should also mention that I do not have any type of recovery or installation disk but I did back up my files on external hard drive before installing Windows so I'm not too concerned about losing files Any help is greatly appreciated as I am at a complete loss Please note that I am not too computer savvy but can follow directions as long as you use dummy language and not technical computer terms
In Windows 8, 8.1, or 10, you have to hold down the shift key while clicking Restart to get to the Troubleshooting and then Advanced Startup options which includes System Restore.
If you are lucky enough to have the power icon on the Welcome screen its not too hard. If it isn't there, its no fun at all.....
Running a normal system restore (not from the Advanced startup) gives malware the ability to reinfect you during the reboot process. In the advanced startup, you are running a mini-Windows with none of the usual junk loaded.
Firstly I'm on Win Over the last few weeks I've works on Screen with Cursor startup, mode Safe Black noticed that after starting up my laptop and logging in just fine the Black Screen with Cursor on startup, Safe mode works screen would go black for a couple of seconds-- my cursor would appear and I could move it around but the screen would be black After seconds or so the Win GUI would load just fine and there I would be I restarted my PC at AM this morning and it did the same All I did at that point was send an e-mail via Gmail and shut it down again At PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor I searched here and found that problem many times but with one difference-- my PC starts fine in Safe Mode I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan It might be worth noting that I recently installed Batman Arkham Asylum and as it was frequently crashing followed some advice to enable everything at startup which I did fixing my game problem That was around the time the black screen first started showing up and I assumed it was a result of more things taking place during Windows startup Thanks in advance
Please follow http://www.sevenforums.com/crashes-d...tructions.html so we can assist you better.
I have an HP desktop e9200z with Windows 7 Home Premium. I was on the internet, when my computer rebooted itself and took me to a black screen with a blinking cursor in the upperhand lefthand corner. It occurs before the welcome to windows screen. I can get into BIOS and the recovery manager, but I cannot get into safemode. I set the BIOS to the default settings by hitting f5. I also ran a repair, but it says it cannot successfully repair the system. Not sure if this matters, but I noticed this in the log
Problem Signature 07: NoOSInstalled
I tried doing a restore, but I keep getting the black screen with cursor. Is there anything I can do other than reinstalling to factory settings? I read that it could be a master boot record issue, but where in the recovery manager can i fix that? thanks!
Originally Posted by kikkilee
I also ran a repair ...
I tried doing a restore ...
How did you go about doing this? Did you boot from the Win7 installation DVD disk to attempt them?
This is my wife's laptop. The problem started recently, about a week ago When she starts the laptop, often (but not always) there is the hp logo, and then the screen goes black. It does not always happen, and sometimes it happens when the laptop has not been used for a few hours.
The screen seems to wrok okay in safe mode, bit has problems in regular mode. The laptop is about 4 years old, came with Vista, but now has Windows 7 premium home edition. I reinstalled windows 7, but the problem has not been resolved.
Grateful for your advice. Should this laptop be discarded? Repairs are quite expensive in Switzerland, and rather than spend good money on an old laptop, I would prefer getting a new one, if an easy solution can not be found. HP G60-235DX Windows 7 (32 bit), 3GB RAM, plenty of free HD space.
Hello everyone I ve had great success with computer problems here in the past and am hoping someone can help me out again I ve read through some of the booting to black screen posts on here and it seems like I need a Windows XP recovery disk which I do not have A little bit of info on my problem I was given a Gateway desktop by booting safe black XP screen, won't mode enter Windows to a friend when it stopped working for her and she bought a new one rather than dealing with it She is not a computer person at all and could only tell me that it stopped Windows XP booting to black screen, won't enter safe mode working no other specifics When I try to boot the computer the Gateway screen comes on for a second or two then it goes Windows XP booting to black screen, won't enter safe mode straight to black screen I ve tried hitting F or F or F but nothing happens My friend says that she doesn t think that the computer came with a recovery disk Windows XP booting to black screen, won't enter safe mode or if it did she doesn t have it any longer Is there anything else I can try or do I have to get my hands on a Windows XP disk I don t think I know anyone who has one so is there anywhere that I could get one online Thanks in advance MR
Black screen...black screen with cursor in upper left corner?Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503 The XP Recovery Console can be downloaded as an .iso file and then burned to CD...which, in turn, allows it to be used to access the Recovery Console commands. What's the model number of this desktop? Should be on the case.Louishttp://www.bleepingcomputer.com/forums/t/274634/windows-xp-booting-to-black-screen-wont-enter-safe-mode/
I have been going crazy with these types of issues. Windows 7 boots to a black screen with a mouse cursor that I can move. However I cannot boot into windows normally or in safe mode . Things I have tried that have been unsuccessful are.
Sytem repair from OS disk
System restore (no restore points)
Virus scans from Hirems boot disk
Fix Boot Fix MBR
Last known Good Configuration
Command prompt from os disk and checked HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon Shell value = Explorer.exe and userinit value = C:\WINDOWS\system32\userinit.exe
Mawarebytes PE bootdisk
I'm sure I'm missing other things I have tried. The only time I have been able to resolve these without reimaging is when there was a restore point. I really need to figure out what I'm not doing before I end up losing it haha.
Thanks for any help you can provide.
I will ask another that handles these non -booters to look here.http://www.bleepingcomputer.com/forums/t/522652/black-screen-with-mouse-cursor-only-in-both-normal-and-safe-mode/
Yesterday I ran Malware Bytes and McAfee because I started to get random pop-ups when I normally do not Both programs showed no problems I also cleaned the disk space which had screen not black or mode--blank normal boot XP in will safe not been done in a while This morning all icons were missing from the screen--it was just a blank black screen so I shut down by pressing the power button When I turned the laptop back on and I try to boot in Normal and Safe mode it will not do so With Normal mode it goes to a blank black screen and does not even go to the quot Windows Loading quot screen For Safe mode it begins to list a bunch of drivers etc but it seems to get stuck with only half the screen filled with the list and will not move past that point I wish I could install HijackThis and run XP will not boot in normal or safe mode--blank black screen it as it has worked for me in the past but I cannot even get my laptop to load I do not have an XP installation disc but do have the Recovery Console on my boot up menu I have tried running ChkDsk FixMBR FixBoot but to no avail Help
Can you do a CTRL+ALT+DEL and start a new task called explorer.exe?http://www.bleepingcomputer.com/forums/t/356791/xp-will-not-boot-in-normal-or-safe-mode-blank-black-screen/
Hello all I am currently experiencing some issues with an Hp Pavilion dv running Windows Home Premium After startup the windows logo is displayed and then the screen goes black with only the cursor visible The cursor is movable I have tried booting into safe mode however the same black screen with movable cursor appears I have already tried a number of solutions I found online and all thus far have failed I tried pressing control alt delete at the black screen and nothing comes up I have tried booting in low-res mode to see screen black with Windows no startup, cursor after mode 7 safe if a graphics driver was the issue still only a black screen with cursor I have tried connecting to an external monitor with no luck Windows 7 black screen with cursor after startup, no safe mode as well I have also ran memtest and a hard drive test both of which showed no issues I have already ran Malwarebytes offline through Hirens BootCD and also ran Offline Windows Defender to get rid of any malware or viruses I have also loaded a Windows Repair disk and have attempted a Startup Repair in which it shows no issues a System Restore which is unsuccessful and have also tried booting with the last known good configuration which also did not work I did some more exploring using the command prompt on the Windows repair disk When I run bootrec scanos I receive a message saying Successfully scanned Windows installations Total identified Windows installations The operation completed successfully I am unsure what else to try and I m really trying to avoid doing a clean install I have access to a desktop running Windows that I can hook the notebook hard drive up to via SATA if this helps at all Any help getting this laptop to boot windows again would be GREATLY appreciated Thank you
Although this was originally issued for Vista, the techniques apply to any HP system and/or Windows O/S, IMO. I would try the steps outlined.
I m fixing my son s computer It is Windows XP Black Security Safe Screen Internet Mode 2010 SP AVG and Black Screen Safe Mode Internet Security 2010 Adware protection His computer got hit with Internet Security something which I ve never dealt with before Since I couldn t navigate much at all in regular mode I thought I could stifle the infection in Safe Mode I went into Safe Mode without Networking using the Administrator account The infection showed up there I used my own computer to Google for help and Bleeping Computer had a removal method on the forum so I tried it I sneaker-netted rkill to the infected computer and ran it Then I sneaker-netted MBAM to the infected computer along with the extra file that I had to put into the MBAM folder When I clicked on the extra file I got an Error I ran the MBAM and went to update it but of course I was not connected to the Internet so I got an Error I tried the AVG and it did a Command Line scan putting several trojans into its vault When it was done I did a restart Argh I got to the log-in screen and all it did was log me off Then I booted back into Safe Mode and all I got was a black screen with Safe Mode in the corners I was able to bring up the Task Manager but that was all Did I kill the hard drive I can take the HD out and piggy-back it into this laptop with a USB HD external shell But before I do that what do you advise I cannot give you a HijackThis log or any other log because I cannot boot the computer up to the desktop I d appreciate your help My son s computer had a lot of pictures and home movies on it and I don t want to lose them Thank you
I'm moving this topic to the Am In Infected forum as there are no logs and so we can address the questions you have posed at the least.