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Dell Latitude "battery not installed" preventing BIOS update

Q: Dell Latitude "battery not installed" preventing BIOS update

Good Evening All,

I having a problem with my Dell Latitude D610.

I went to update the BIOS and it said that the battery is not installed despite the laptop running solely off of battery power!

I have ran the dell device diagnostic and device manager and no issue appears to be with the battery. When you check the battery info in the BIOS settings it says the batteries are not installed and also when you log into XP it constantly says running off of AC power even when its not plugged in!

Any one got any ideas what could be causing this and how it can be solved?

Thanks Nick

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Preferred Solution: Dell Latitude "battery not installed" preventing BIOS update

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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A: Dell Latitude "battery not installed" preventing BIOS update

It may be referring to the CMOS battery which is wired to the computer beneath the keyboard. The battery can be replaced for $8.95 to $29.95 depending on where you purchase...

But regardless, you do have a problem that must be resolved. The D610 has been one strange little irrelevant problem after another... but you cannot afford to irritate it and have that mysterious unremovable password appear as it has on so many D610 and D620 Dells.
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A:Windows Update: "problem on your computer is preventing updates from being installed"

Boot into "Safe Mode with Networking" (restart while tapping F8 repeatedly) and see if you can install the updates. This should work.
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Check under Security for the Broadcom Unified Security Hub (USH - probably a print/biometric reader) for the device that best matches your hardware:
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I've ruled out the battery so what am I looked at replacing the BIOS chip or the board or what. I only have BIOS version A05, will upgrading to A09 help - I dont see how it should.
There have been no hardware changes at all by the way.


A:Dell OptiPlex GX110 "F1 to retry, F2 to Enter Setup" after new BIOS battery install.
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My disk didn't have SP2 on it.

So I go to windows update to do updates and it trys to install like 80 something updates and everytime it comes back with ": A problem on your computer is preventing updates from being downloaded or installed "

I have a feeling that it thinks SP2 is on my system. is there a way to resolve this without having to do another clean install?


A:"A problem on your computer is preventing updates from being downloaded or installed"

Hello and Welcome to TSF

Why wouldn't it work with your product key?
It is better to install with SP2 incorporated onto the cd, saves a lot of time. SP2 should have been eliminated while performing the repair install.

You could try the following but you need SP2 installed before installing the updates, the site should have recognized it was not installed. If the following does not help then I suggest you Slipstream Windows XP Service Pack 2 and Create Bootable CD and do a clean install using the proper software

Try re-registering the windows update components. This may help fix a corrupt installer

1. Click on Start and Run,
2. Type "REGSVR32 WUAPI.DLL" (without quotation marks) and press Enter.
3. Should get the message "DllRegisterServer in WUAPI.DLL succeeded" Click OK.
4. Repeat above for each of the following:


5. Reboot
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I have some serious trouble with my Latitude E5540. In Windows (10, 64bit), it says that it's working on AC, but does not charge. It stays at 39%.
I've done some reading on the Internet and found several approaches which I followed. I updated BIOS and cleaned the connectors of the battery, which obviously didn't help.
Now, I've really run out of ideas and cannot come up with anything more. I've contacted Dell support, but I guess they won't help because the device is more than two years old and I only had 1 year NBD service.
Something I haven't tried is uninstalling the battery hardware from the device manager. Is this a serious option?
I'm looking forward to hearing from you. Any suggestion is most welcome! Thanks in advance.


A:Latitude E5540: "Power connected, battery not charging" at 39%

Hello, Nice to hear from you. The battery seems to be the culprit here. Should you wish to go ahead with purchasing battery do do PM us the system tag# by clicking on my name in blue and then select send a private message. 
Though you mentioned you do not have a spare battery, can you borrow one from somebody or take it to a local store to try (if possible)
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However, I view the "Installed Updates" and see that KB2604114 and about 20 other updates "FAILED." But when I view the "Update History," it lists KB2604114 and the others as "installed."

I'm confused. Are the updates I'm referring to "FAILED" or are they properly installed?


A:Win7 - "View Update History" vs. "Installed Update"

In your description, you might have switched the observations.

"History" is a log that tracks attempts at installing specific updates. One user might have multiple failed attempts for a particular update; or multiple successful attempts if one was looking for a source of a problem.

"Installed updates" records the last successful installation of a specific update; no timestamp, just the date.
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A:False "Low Battery Alarm" with after-market battery - Dell Studio

Rule out the OS and Drivers by downloading a Linux LiveCD and booting from that See if you get the same errors/alarms/warnings.
If you do it could be a faulty charging circuit in your laptop. Check with Dell and see if they have a battery calibration tool. Sometimes completely running the battery flat a couple of times does a "reset" kind of thing.
Sorry I can't think of anything else just now.
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A:Dell XPS 15 - Built in Battery, "plugged in but not charged", battery disabled

Please list exact Dell model and version of windows. Example: Dell XPS 9550, windows 10
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A:"Compatibility Issues" Preventing Windows 8.1 Update

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What is the update that the Restore point refers to?

Please follow the Windows Update Posting Instructions and post the requested data.
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A:Dell Inspiron 11 3147 Battery "Not Charging"

Update to my below post:
One day later, after the battery fully charged and all was well, I come back and it is back to the message "plugged in, not charging". I might see if reflashing the bios and rebooting will work again.
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A:Dell XPS 15z : "Your battery is temporarily disabled. Please turn off your computer and try again when the unit is back to the operational temperature"

Welcome to the community.
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A:(Redirected) Dell Inspiron stuck on "Dell" screen after failed update...

As you have a laptop, best to post this in the Laptop Forum here:
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A:Dell Latitude E5530 bios won't update

What version of the BIOS is on the system at the moment?
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I need help getting my printer to work with a fresh with (installed "Windows MFC 8300 with Update") Brother Trouble driver install of Windows Home Premium bit I had to re-install due to a CMOS error which I think was due to a dead battery It still could be something else seeing as I have had other problems with this install explained below Anyway the printer is an old Brother MFC it has been a workhorse Previous times I have re-installed Windows there haven't been any problems with this printer I simply install the driver from Windows Update Trouble with Brother MFC 8300 driver (installed with "Windows Update") the driver is named quot Brother MFC Series quot in the device manager But this time the quot Windows Update quot installed the driver and says everything is working properly but when I go to quot Devices and Printers quot it doesn't show up under quot Printers and Faxes quot There is a listing for quot USB Composite Device quot under quot Devices quot that shows quot Brother MFC Series quot Trouble with Brother MFC 8300 driver (installed with "Windows Update") as a scanner Not sure what that means I also tried to manually download the driver from quot catalog update microsoft com quot I downloaded different versions Trouble with Brother MFC 8300 driver (installed with "Windows Update") of the driver One has a file size of MB and the other has a files size of MB I ended up not installing either because I didn't know where the proper destination location was using the quot Expand quot command from the quot Command Prompt quot with quot expand lt CAB FILE NAME gt -F lt DESTINATION gt quot I think the file size for the quot Windows Update quot file was MB my memory isn't the greatest however I am currently running as a quot Standard User quot I also noticed an issue with an app I have used prior to this re-install quot Ultracopier quot On previous installs it installed fine and it required quot Administrator quot rights after boot But during this install it didn't work at all and didn't ask for quot Administrator quot rights after boot I have also had issues with a TB external hard drive related to permissions and accessing certain files and folders I don't know if any of this matters but I figured the more info the better Hopefully someone can help me with this because I really need this printer to work

A:Trouble with Brother MFC 8300 driver (installed with "Windows Update")

You may have to change to a User with administrative rights or an Administrator.

There is a listing for "USB Composite Device" under "Devices" that shows "Brother MFC8600/9650 Series" as a scanner. Not sure what that means.

That means your unit is a MultiFunction device and include Printer, Fax, Copier and Scanner. Sometimes the scanner part will be picked up as a separate device because Win7 has a built-in function for scanning.

From Drivers, utilities and software updates for your Brother Product

Dear Brother Customer:

Brother does not have a printer driver available for this model. Most operating systems include printer drivers with their installation program. Please check the manufacturer’s web site of your operating system to see if support is available for this model. If your operating system does not support this model, then this model is not supported.

Thank you for your understanding,
Brother International Corporation
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When I launch WU form the std start menu shortcut it launches wuapp exe installed updates update menu - Windows shortcut "hang" & and just hangs I have to terminate the process in task manager Additional launches additional hung processes Shortcut target windir system wuapp exe startmenu Starts in windir system The same condition occurs if I try to launch wuapp exe directly from windir system Yesterday I checked the Effective permissions for my Windows update "hang" - menu shortcut & installed updates user on wuapp exe full control Today after running the Windows WU Troubleshooter and WU MS Fixit the permissions read read amp execute The issue is twofold The standard WU shortcut quot hangs quot but Control Panel WU does not hang until I try to view installed updates viewing history seems to be ok I have to terminate the process in Task Manager once I try to view installed updates As a workaround I created a shortcut to Control Panel WU - this allows me to check for and apply updates Shortcut target Control Panel All Control Panel Items Windows Update A few things that might have caused this - recent activity but just guessing I installed Advanced Uninstaller Pro and played with it but did not apply anything it suggested Windows update "hang" - menu shortcut & installed updates One thing I tried was duplicate files - eventually killing it due to time lots of dups lots of files Uninstalled said Some files must be manually deleted without indicating which files A serch for the program named turned up a few folders deleted them and ran cCleaner nothing in registy associated with the app I allowed an add-on to IE for Microsoft Update Catalog when I was investigating a solution for another member Adv Uninstaller has been uninstalled Control Panel and the add-on for MS Updt Cat has been disabled only choice Both the Win troubleshooter and MS Fixit reported success fixing default WU locations Odd that yesterday Win troubleshooter said it fixed it Windows update "hang" - menu shortcut & installed updates and today the MS fixit said it fixed what seems to be the same issue I stopped and started BITS was not started and WUASERV but did not delete qmgr dat files two exist rename the WU folders reset the security descriptors or re-register the services -- gt Just stopped and started SFC reported no integrity violations I have not run SUR I changed WU to receive only Windows updates instead of all MS updates ESET Mbam and Avast all reported clean I'm not sure at this point if WU auto is working properly I did not get a notification about a Defender update but there was one when I checked for updates Might have been a timing issue - if there are any Tuesday updates I'll see if I get notified before manually checking on Wednesday I'm not opposed to resetting WU but if I can get wuapp exe to behave without resorting to a sledge hammer - that would be great In the menatime I'll see what SUR reports Looking for that epiphany moment There are other folks that need help please don't spend a great amount of your time on this but if you've seen similar behavoir Thanks Bill

A:Windows update "hang" - menu shortcut & installed updates

I'm not sure that resetting WU would actually cure your problem - it sounds to me more of a systemic problem, possibly to do with one of the involved technologies (scripting, NET, etc.).

My wuapp.exe has TrustedInstaller as owner, with only Read and Execute permissions for users and Admins.
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A:My Dell N5010 shows a "insert system password" when i reset my BIOS Setting! need help?

Please share the system's Service Tag and Owner's Name and the exact message you get with the code via private message (click my username and then click Start Conversation). I will try and check if a master password can be generated for this to help you reset the password.
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A:"BIOS Not Installed" and other problems...

The BIOS it is referring to is the BIOS EXTENSIONS (probably for a raid controller).
You usually get this when you have a disk controller present that has no recognisable disk attached.
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A:Win7 SP1 "successfully" installed but keeps showing in Windows Update

Are you talking about the new small Service Pack 1 update ?

Your windows already shows Service Pack 1 in system properties doesn`t it ?
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A:"No Audio Output Device is Installed" after update

wow 27 views (last i checked) and no comments can anybody help me
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A:Toshiba Satellite - black screen after "bios" update

Known issue, but Toshiba takes forever to make it right... Yes we have seen the problem... but don't expect Toshiba to get it back to you quickily... as they have to replace the system board, and they are usually out.
There is nothing you can do but send it in... because otherwise your system board is ruined.
Good luck
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But it powered it just fine for about 4 months.

So that led me to believe that this BIOS flash has somehow caused the board to not want to POST anymore when both cards are plugged in. So I'm wondering if it's possible to flash my BIOS back to an older version, one that actually allows SLI to work.

EDIT: Fixed, see post 10.

A:"Update" BIOS to a previous version

IF you updated your Bios you might need to also go into it and re-enable SLI.

Check it out!
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My comp is: IBM

machine type: NETVISTA 6578
Model HGD

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"167 - No processor bios update found"

I cleared BIOS albd loaded default values. IBM website is really crap

A:"167 - No processor bios update found" - but how ??

and my BIOS date is 2003. IBM is a crap isn't it ?
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A:No "usb legacy support" "qfan" options on my asus laptop bios.

If your BIOS doesn't include such options, then they simply are not there.

I don't know about hacking BIOS's, and I wouldn't suggest it at all. You could brick your motherboard.

However, you should check with your manufacturer's website and see if there is an update available for the BIOS that may increase available options.
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A:"The bios is not installed"

Welcome to TSF....

You may have to go to the manufacturers web site for the motherboard and get the latset flash file for the BIOS (BIOS Upgrade) and download it on another computer and get their instructions on how to flash the BOS and follow it.
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Any help will be appreciated...

A:"Bios not installed"

Go here ands get your downloads!
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When you install a new program, what determines where it is listed: All Users>Start Menu>Programs or "user name">Start Menu>Programs?


A:What determines if a program is installed under "All Users" or "user name"?

Usually some of the programs give you an option to install it under your user name or for all users during the setup process. So say if I was installing (CVTae) a resume programming on a Windows XP computer it will after the installation process ask me if I want to install it as all users (so it will show up on the all users start menu so everyone can see it) or just for me. That's where you can decide for yourself where you want to install it.

'So usually it's the user's choice of where it's listed in most cases, but certainly not in all cases.

Hope that helps mate.
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Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.
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A:Problem with Dell Latitude E5450 14" screen

I forgot to mention that I have an integrated graphic card - Intel HD Graphics 5500
Upon reading Intel forums, I found out that one user was complaining about the same thing, but after apparently updating his drivers (on Lenovo ThinkPad). When he reinstalled the old drivers, the eye strain was gone.
So I disabled my Intel Graphics drivers - e voila, no more eye strain!
Still though, that sharpness test is failing....
Any thoughts?
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please help me with drivers i am fed up with this.

A:"the update installer operation is unsuccessful" getting error on each driver installation on my new laptop dell 5558 black one window 8.1 pro 64 bit.

Thank you for writing to us!

What driver are you trying to install in particular and what hardware IDs do you have?
Also the size of the downloaded driver, in case its an incomplete download. 
Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.
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Any ideas on that...or why the battery is not performing as it should??

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Thank you!
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When trying to update with Windows update i get a spontaneous reboot or a bluescreen-crash The filename quot lzx sys quot is mentioned The updates i'm trying to install are the following roughly translated from norwegian quot Update for Windows Media Format SDK for Windows XP KB quot quot Windows Tool for removal of dangerous software - march KB quot Other than that i believe i have all other "Exploit/ByteVerify" reboots/bluescreens - spontaneous Update Windows - "lzx32.sys" windows-updates I do however recall there beeing a third update on Windows Update - spontaneous reboots/bluescreens "lzx32.sys" - "Exploit/ByteVerify" the list Windows Update - spontaneous reboots/bluescreens "lzx32.sys" - "Exploit/ByteVerify" when i started the installation for the first time After the third or forth spontanous restart Windows Update - spontaneous reboots/bluescreens "lzx32.sys" - "Exploit/ByteVerify" bluscreen when i figured something was wrong it has disappeared from the list I do not know if it actually got installed or not I've been following the -steps-before-posting as good as possible From my normal startup programs msn-messenger and daemon-tools were shutted down before the dss-scan Here are the three logs panda-activescan dss-main and dss-extra attached PS note that the quot extra txt quot is from the first scan which was done abit earlier than my last scan where the pasted quot main txt quot is from This is because i was unable to get a fresh quot extra txt quot from the last scan no minimized window at all OK here we go now Incident Status Location Adware adware abox Not disinfected Windows Registry Dialer dialer asl Not disinfected HKEY CURRENT USER Software Microsoft Windows CurrentVersion Ext Stats D A -E C - E F-A - D AC A Adware adware azesearch Not disinfected Windows Registry Adware adware adshooter Not disinfected Windows Registry Adware adware fastvideoplayer Not disinfected Windows Registry Adware adware wupd Not disinfected Windows Registry Adware adware ist sidefind Not disinfected Windows Registry Dialer dialer dk Not disinfected HKEY CURRENT USER Software Microsoft Windows CurrentVersion Ext Stats D - F - C-B E -DEBDD C Adware adware ist istbar Not disinfected Windows Registry Adware adware dyfuca Not disinfected Windows Registry Potentially unwanted tool Application ServUBased A Not disinfected C Burn-Backup kl - Burn Stuff Progz - Inet Serv-U fo-su zip fo-su exe SERVUDAEMON EXE Spyware Cookie BurstNet Not disinfected C Documents and Settings Claw Programdata Mozilla Firefox Profiles hfevyay default cookies txt burstnet com Spyware Cookie Xiti Not disinfected C Documents and Settings Claw Programdata Mozilla Firefox Profiles hfevyay default cookies txt xiti com Spyware Cookie YieldManager Not disinfected C Documents and Settings Claw Programdata Mozilla Firefox Profiles hfevyay default cookies txt ad yieldmanager com Hacktool Exploit ByteVerify Not disinfected C Documents and Settings Claw Programdata Sun Java Deployment cache javapi v jar java jar- f c - ee e f zip NewSecurityClassLoader class Hacktool Exploit ByteVerify Not disinfected C Documents and Settings Claw Programdata Sun Java Deployment cache javapi v jar java jar- f c - ee e f zip NewURLClassLoader class Hacktool Exploit ByteVerify Not disinfected C Documents and Settings Claw Programdata Sun Java Deployment cache javapi v jar loaderadv jar- b- efe zip Matrix class Hacktool Exploit ByteVerify Not disinfected C Documents and Settings Claw Programdata Sun Java Deployment cache javapi v jar loaderadv jar- b- efe zip Dummy class Adware Adware Give free Not disinfected C Programfiler Give Free Plugin ibho dll Deckard's System Scanner v Run by Claw on - - at Computer is in Normal Mode -------------------------------------------------------------------------------- -- HijackThis run as Claw exe ----------------------------------------------- Logfile of HijackThis v Scan saved at... Read more

A:Windows Update - spontaneous reboots/bluescreens "lzx32.sys" - "Exploit/ByteVerify"


In addition I've done some work myself (Rustbfix.exe, SpywareGuard, SuperAntiSpyware Free Edition, AVG Anti-Spyware), and it seems to be cleaner than it was (i.e. Windows Update works).

It would be nice anyways to get the facts straight, so here's a fresh log from Deckards System Scanner:

Deckard's System Scanner v20070318.32
Run by Claw_ on 2007-03-22 at 14:16:44
Computer is in Normal Mode.

-- HijackThis (run as Claw_.exe) -----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 14:17:16, on 22.03.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\Programfiler\Norton Internet Security\ISSVC.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Programfiler\Cisco Systems\VPN Client\cvpnd.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programfiler\CyberLink\Shared Files\RichVideo.exe
C:\Programfiler\WZCBDL Service\WZCBDLS.exe
C:\Programfiler\BillP Studios\WinPatrol\winpatrol.exe
C:\Programfiler\DAEMON Tools\daemon.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programfiler\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Programfiler\Spybot - Search & Destroy\TeaTimer.exe
C:\Programfiler\Windows Media Player\WMPNSCFG.exe
C:\Programfiler\MSN Messenger\msnmsgr.exe
C:\Programfiler\MSN Messenger\usnsvc.exe
C:\Programfiler\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Claw_\Skrivebord\Security-stuff\dss.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Fellesfiler\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - (no file)
O2 - BHO: (no name) - {208E7E77-507A-4649-B0C9-D39E9049C7A2} - (no file)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Programfiler\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programfiler\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programfiler\Fellesfiler\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programfiler\Fellesfiler\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {... Read more
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A:Where are "ModemRingOn" and "PME Wake Up Event" located in bios?

BIOS's vary widely; there is no standard features that are included. It's possible your BIOS has neither of them.

If these are features you are interested in exist, the first thing to do is to check the motherboard manufacturer's web site's "support" page, and find out what the latest version of BIOS is available for your motherboard, compare that to what you actually have on your motherboard, and then read the change log to see if possible these features were added.

You can also research these features by Googling the text "ModemRingOn" and the model number of your motherboard "GA-XYZ123" in the same search, in order to filter hits that are limited to those that include references to both of these qualities. Look for forum posts, and other technical sites & information.

Also, look for the User Manual for your motherboard on-line. Sometimes these include information on the BIOS of the motherboard.
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Does anyone know where they are? Like under what options in bios?

A:Where are "ModemRingOn" and "PME Wake Up Event" located in bios?

They may not be there at all. If the modem is built into the board, maybe.
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A:BIOS Update failed. Battery Below Ten Precent. Dell XPS 15z

Flashing the BIOS with only 10% battery and no AC current is an invitation for making a brick. I recommend you do not attempt flashing the BIOS that way.Does the laptop currently boot to Windows or at least POST?Is the charger branded to the laptop? Did the charger ever work with this laptop?Has this battery previously worked in that laptop? How old is the battery?message edited by OtheHill
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But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

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A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"
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I can still get updates by going to Settings>Update & Security though.

In my other computers this works fine, and as far as I can tell all the updates are done.
From what I've searched around other people seemed to have a similar issue where they couldn't acess the settings at all which isn't my case. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results.

A:Can't click on "Check for Updates" "Windows Update settings" on Start

.............. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results. .....................

Please clarify what did you mean by "no results".

When sfc /scannow is completed, it will give you one of the following 3 reports....................(paraphrasing)

1. No integrity violation.
2. Found corrupted files and repair is successful.
3. Found corrupted files but unable to repair some of them.

Which one of the above is applicable to you ?
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My Dell inspiron 3542 laptop had a very good battery life(>6 hours), but today morning it showed an error message saying  "Battery has experienced permanent failure and needs to be replaced." I updated the BIOS from A3 to A10, but it didn't help! The PC starts only if its plugged in and the battery charge is constant at 82%. What should I do?

A:Battery not charging, message says "Battery has experienced permanent failure"

It's quite possible your battery did suffer a failure; the Lithium-Ion chemical reaction may (which produces electricity) have finally broken down.
First thing to try is to run Dell's diagnostics. When you first power it on, press F2 to run the ePSA Diagnostics & see if any failures occurred.
Have you tried powering the laptop on with the power cord and battery, then once it's loaded removing the power cord to see if it stays on?
Another thing to try: remove the power cord & battery from the laptop, then hold the power button down for about 10 seconds. Then reconnect the power cord, power it on, then reconnect the battery.
From here, once it's on, you can try removing the battery again to see if it stays powered on or leave the cord connected to see if the battery begins charging.

Hope this helps!
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A:windows update error code "WindowsUpdate_80073712" "WindowsUpdate_dt000"

Hi have you tried running a start up repair An update is not installed successfully when you try to install the update in Windows Vista and Windows 7
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A:A "non-existent" Windows update ("KB3024777") even Google can't find

Also note that it can't be unchecked/deselected.

Edit: It seems this update removes kb3004394 and vanish without a trace (except in History).
Neither seems to be available in the uninstall list afterwards.
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Hello guys,

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View image: wtf

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Can somebody help?

Thanks in advance!

A:Can't open "Windows Update Settings" or "Check for Updates"

Hello iamnewhere,

If you like, here's a Windows Update shortcut to use for now until hopefully an update will sort it for you.

Windows Update Shortcut - Create in Windows 10
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A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!
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A:Solved: Preventing "This USB device can perform faster ..." popup
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A:"malfunctioning add-on"preventing dload of flash player

Start > All Programs > Accessories > System Tools > Internet Explorer (No add-ons)

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A:"folder in use" warning preventing me from moving files

Both Itunes and Windows Media Player have "Music Servers" and you have to shut those off in the Program Prefs for each Program. If your Laptop is connected to any other computers through a LAN you may have your iTunes or WMP libraries shared with other systems, those have to be disconnected as well at both ends. I've got an Itunes Library and a Plex server spanning 3 machines, so I cant directly edit anything in my "Music" libraries, I can copy them out though.

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windows update error "WindowsUpdate_80070BC9" "WindowsUpdate_dt000"
I am using windows 7 64 bit
I cannot install any important updates and haven't been since 8/2010

A:windows update error "WindowsUpdate_80070BC9" "WindowsUpdate_dt000"

These links from Microsoft Support will help you up....
Link 1
Link 2

PLZ go through these support links and do reply if the problem is solved......
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Microsoft Updater says I have a critical update (KB2286198) to install but it fails and gives the message: "WindowsUpdate_80246007" "WindowsUpdate_dt000".

I've tried a couple of things that MS Support suggests but they don't work and don't seem to really apply to this particular error message. Searching for the error code 80246007 hasn't yielded anything yet that works.

Any ideas?

Gateway GT5622
x86 based PC
Processor Intel(R) Pentium(R) Dual CPU E2160 @ 1.80GHz, 1800 Mhz, 2 Core(s), 2 Logical Processor(s)
Operating System Name: Windows Vista
Operating System Platform: NT/2000/XP/Vista
Operating System Major Version: 6
Operating System Minor Version: 0
Operating System Build Number: 6002
Service Pack Description: Service Pack 2

A:Update Error Message "WindowsUpdate_80246007" "WindowsUpdate_dt000"
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I suspect that this is a out-of-the-box issue (as the power button doesn't light up, either), but maybe I'm missing something...

This particular unit fired up, as expected, and took our standard image. Somewhere along the way (probably during one of its reboots), I noticed that the display went out. Powering it down and back on didn't resolve it, nor did resetting the BIOS. Dell Diags run without issue, and I can boot Windows into Safe Mode...but as soon as I boot Windows normally, it blanks after "Starting Windows" flashes by.

A:Latitude E7440 Display goes Black / Blank after "Starting Windows"

Aarrgghh! I'm kicking myself. It was something I discovered some time ago, and since forgot...

I had them stacked! I shut down one E7440, placed another on top of it, and proceeded to image this second unit. At some point, I must have shifted it ever so slightly...putting it right over whatever the heck is in the cover/lid of the first unit's display!? (A magnetic field, is my guess.) And "blank" goes the second unit's display...knocking out the power button's light, as a bonus.

It worked as expected, when I moved this unit to another location, in order to tap into an HDMI flat-panel. And it blanked out, as soon as I put it back on top of the first E7440. Mystery solved.
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I did a fresh install of Windows 7 Pro 64bit and have all the drivers loaded, I think, except one:
Mass Storage Controller
Can't find the driver, don't know what it is. I've installed the chipset driver, the ATA driver, etc. Still it shows as not found.
Any tips or leads would help.

A:Latitude e5420 can't find "Mass Storage Controller"

Hi benhenny,
You might need to install the O2Micro OZ600xxx memory card reader driver from link: 
Please reply for further clarifications.
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Hi all,

Over in notebook review ( we have been exhaustively trying to determine if the "FLASH SATA" port marked on the E6520 motherboard can use an mSATA drive, PCIE SATA drive, etc....

So far, nothing.  So, I am turning to the Dell community in the hopes we can find someone who knows about this slot and its functionality.

The question is simple - as stated above - what types of drives can be plugged into this slot?  Is the interface wired for mSATA, PCIE, or what?

It would be great to have a ~32GB boot drive in this slot, with the primary HD slot reserved for a large mechanical "storage" drive.

I eagerly await any useful information on this topic...



A:Latitude E6520 "FLASH SATA" port - **what* can be used in this slot???

It is for an m-SATA SSD card.  For example,
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I can't reload Win 7 on this nice old Latitude E4200. 
Repair and reload from restore from restore point don't work, always bombs out with Win restore error detail "Bad Patch".  (There is no 'Dell' option in the repair/ diagnostic menu.)  So, I downloaded a boot image to USB port as instructed. 
On Win7 re-install from USB boot, Step 1 diagnostics and Step 2 backup worked cleanly, but wouldn't proceed to Step 3, with the following error: Samsung SSD PB22-JS3 FDE TM 128GB: "Cannot get Smart status".
Can anyone please enlighten me?
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I have a refurbished Latitude E6500 that "sees" my network fine and is connected to it, but won't recognize my printer on the same network. i know it is not the printer as two other devices can "see" (and use) my printer. My printer is a Cannon PMA 450 some thing er other. Anyone have any way to fix this problem?

Lee Ecke
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Hi there I ve been having a problem with my charger for a while now but it wasn t serious until recently A month or two ago my charger went from working completely normally to suddenly not being "no and then is charging battery detected" in/not battery plugged recognised This wasn t a big deal however because by holding the charger a certain way to the left kind of twisted or bringing it underneath the battery plugged in/not charging and then "no battery is detected" laptop it would charge like normally For the past few weeks however a notice has been popping up saying quot The AC power adaptor type can not be determined quot and then that follows up with a message underneath that stating that I should use a dell charger this is the original dell charger we got with the laptop quot This message however didn t matter back then because by twisting the charger a bit it would charge and so the message was irrelevant and would only pop up when the charger was plugged in and not twisted as far as I can remember Over the past couple of days though i ve noticed for my battery sign to sometimes randomly change to an X and when you hover over it it says quot no battery detected quot It will then randomly a second or two or a few minutes later switch to quot plugged in not charging quot and then to quot plugged in charging quot fluctuating randomly and for different intervals of time between these signs This as well wasn t much of a problem as my laptop was still charging at times and therefore I knew it wouldn t run out Now however the quot plugged in charging quot has completely disappeared and it fluctuates between quot plugged in not charging quot and quot battery not detected quot My charge at the moment is on so i m getting worried Ofc when the charger isn t held positioned a certain way it still doest recognise it and therefore works as it normally would without a charger the charge decreasing Do you possible know why this could be happening Tech Support Guy System Info Utility version OS Version Microsoft Windows bit Processor Intel R Core TM i - U CPU GHz Intel Family Model Stepping Processor Count RAM Mb Graphics Card Intel R HD Graphics Family Mb Hard Drives C Total - MB Free - MB Motherboard Dell Inc G Antivirus Kaspersky Internet Security Updated and Enabled nbsp

A:battery plugged in/not charging and then "no battery is detected"

What is the exact model of Dell laptop you have? Look underneath on the label for Model information
For Dells of that time period, you must use a genuine Dell replacement AC adapter or you will get the reduced performance at startup message.... the Dell adapters so I have read, have a chip inside that informs the BIOS of the laptop that they are indeed, genuine Dell adapters.

Read about this issue here- and especially about the little test you can do before your power is all gone- you should do it just once, and I think you will get the "Unknown" message....

Note that there is more than just one thing that can be wrong- the motherboard, the adapter chip, the power jack.... Please do NOT attempt the adapter repair at that site.... The power jacks can be replaced by a good repair shop that does soldering on motherboards.

test yours and if you do need a Dell AC adapter they can still be found but it does take some hunting since a LOT of helpful sales sites claim "Genuine Dell Replacements" but I have tried some of those and they did not work but when a real Dell AC adapter was connected, that BIOS message disappeared.

look on the label of the LAPTOP and see what AC Adapter watt rating ....ex: 65watt or 90w..... yours calls for and purchase the correct model.

I can help you find a genuine Dell if needed but test things first. Hope you can do this before the battery is all gone.
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Okay, so I've been having a few programs with my computer...this including slowness, poor wifi connections, and odd performance of wacom tablets.

The problems with a tablet are described in more detail here-->

Recently, before I signed into windows, a message on a black screen popped up stating something about my internal battery needing to be replaced. I'm on an HP pavilion laptop // HP pavilion entertainment PC.

Could the problems I mentioned above be related to the battery? I desperately need to be able to use my tablets for my major in college, and are majorly concerned with how they've been acting poorly with my laptop...could just replacing the battery work?

Also, would the 'internal battery' still be the battery that is capable of being removed from the laptop? Or does a laptop of two batteries?

A:"Internal battery" notices..what problems could a low battery cause?

This is the CMOS battery it is talking about. It should be replaced asap. But this is not a do it yourself job in a laptop. Better have some expert deal with it.
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Hi problem: detected" battery is "No Laptop battery everyone My laptop battery seemed like it had loads of life left in it but one day Laptop battery problem: "No battery is detected" it just suddenly stopped working and my laptop started saying quot no battery is detected quot I contacted the insurance people and they came over to check that the battery was dead and that it wasn't a problem with my laptop itself They confirmed that I just needed a new battery and sent me a new one Now with the new battery in it is saying the exact same thing quot no battery is detected quot and only working off power from the charger If I take the battery out and then put it back in again the laptop says quot plugged in and charging quot for a few seconds before switching back to saying quot no battery is detected quot and completely ignoring the battery I know that the problem must be with the laptop and not the battery so does anybody know how I can fix this problem Thanks

A:Laptop battery problem: "No battery is detected"

Hi and welcome to TSF please try removing the battery and the ac adapter and hold down the power button for 45 secs then try booting with the battery alone
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Can anyone help me out here I have pc s running windows and both of them wont update windows not Windows "WindowsUpdate_80200053" will update "WindowsUpdate_dt000" I am also having a few problems instaling other things Like avg malwarebytes microsoft windows malicious software removal virus When i Windows will not update "WindowsUpdate_80200053" "WindowsUpdate_dt000" download them it always comes back as the file is corrupt I have managed to download HijackThis exe and here are the results below Any help would be appreciated Logfile of Trend Micro HijackThis v Scan saved at on Platform Windows SP WinNT MSIE Internet Explorer v Boot mode Normal Running processes C Program Files x Norton Windows will not update "WindowsUpdate_80200053" "WindowsUpdate_dt000" Internet Security Engine ccSvcHst exe C Program Files x Intel Intel Matrix Storage Manager IAAnotif exe C Program Files x DeviceVM Browser Configuration Utility BCU exe C Program Files x NEC Electronics USB Host Controller Driver Application nusb mon exe C Program Files x Common Files InstallShield UpdateService issch exe C Program Files x Common Files Java Java Update jusched exe C Program Files x Internet Explorer iexplore exe C Program Files x Internet Explorer iexplore exe C Program Files x Internet Explorer iexplore exe C Program Files x Internet Explorer iexplore exe C Program Files x Internet Explorer iexplore exe C Users Obrien Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http www google co uk R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKLM Software Microsoft Internet Explorer Main Local Page C Windows SysWOW blank htm R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride local R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName R - URLSearchHook SearchHook Class - BC E AB-EDA - - F-CE B C F A - C Program Files x DeviceVM Browser Configuration Utility AddressBarSearch dll F - REG system ini UserInit userinit exe O - BHO Norton Identity Protection - ADB E- AFF- - AA - DAC DFA - C Program Files x Norton Internet Security Engine coIEPlg dll O - BHO Norton Vulnerability Protection - D EC - AAE- -AEEE-F F C - C Program Files x Norton Internet Security Engine IPS IPSBHO DLL O - BHO Groove GFS Browser Helper - - C - D -B F - BBC D A E - E Program Files x Microsoft Office Office GrooveShellExtensions dll O - BHO Java tm Plug-In SSV Helper - BB-D F - C-B EB-D DAF D D - C Program Files x Java jre bin ssv dll O - BHO Windows Live ID Sign-in Helper - D - C - ABF- ECC- C - C Program Files x Common Files Microsoft Shared Windows Live WindowsLiveLogin dll O - BHO Searchqu Toolbar - a - f- bd -be - acaa a - C PROGRA SEARCH Datamngr ToolBar searchqudtx dll file missing O - BHO Java tm Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files x Java jre bin jp ssv dll O - Toolbar Norton Toolbar - FEBEFE - B - - D -FFB D B CA - C Program Files x Norton Internet Security Engine coIEPlg dll O - Toolbar Searchqu Toolbar - a - f- bd -be - acaa a - C PROGRA SEARCH Datamngr ToolBar searchqudtx dll file missing O - HKLM Run BCU quot C Program Files x DeviceVM Browser Configuration Utility BCU exe quot O - HKLM Run JMB X IDE Setup C Windows RaidTool xInsIDE exe O - HKLM Run NUSB MON quot C Program Files x NEC Electronics USB Host Controller Driver Appl... Read more

A:Windows will not update "WindowsUpdate_80200053" "WindowsUpdate_dt000"
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My office just upgraded and I can no longer use Windows XP On this system I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network and another one expedited the launching of useful programs and lists Each task on each taskbar was represented with a big custom icon to save eye strain I had them installed in opposite vertical margins and they "Launchpads", to "Toolbars" for "Docks" (MSese "TASKBARS" NOT add Need were set on auto-hide to keep them out of the way when not being used Just move your mouse pointer to the left or right margin and BAM Sorry for the cliche but I really got used to the convenience of what I had set up and I just don't think I Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars" can be as efficient without anything comparable Now there appears to be nothing comparable in the Windows GUI and it's making me sick with rage I see only the option to put a quot toolbar quot on an existing quot taskbar quot and no option to create any additional taskbars This cramps up your one-and-only taskbar plus the tiny toolbar access buttons require way too much precision for anything that's supposed to be quick When you've figured out how to bring up that ridiculous button the list that it yields is small enough to cause painful eyestrain - nothing efficient much less cool about this at all I have seen customization options in other OS GUIs that may have resolved some of these issues but I see none such in W I have tried every google search string that I can think of and found no answer that deals with anything other than adding that stupid toolbar to the only taskbar that Microsoft will allow you in W So If I'm wrong and have missed some options how do I access them Otherwise I'm hoping there are developers who know what I am talking about and have software to enable the creation of separate taskbars launchpads Can anybody help with either

A:Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"

Several possibilities here: Second taskbar in windows7? [Solved] - Windows 7 - Windows 7
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When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.
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just checking to see if in bios there was a reason why ALL my usb ports are dead....
when i click on USB configuration in bios i see the following:

USB configuration
module version - 2.22.4-5.3
USB Devices Enabled : none

Legacy USB support (enabled)
usb 2.0 controller (enabled)
usb 2.0 controller mode (full speed)

->USB Mass storage device configuration

usb mass storage device reset delay (20 sec)

no usb mass storage device detected

between the two lines is the exact script from the bios page
should it say usb devices enabled :none ?
could that be why NONE of my usb's are working?

if so, now what?

thanks, you guys have been GREAT!!

A:bios usb listed as "enabled " "none" WHAT??

Can you change that status in the BIOS setup?