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HP N5000 Notebook Recovery Issue - Please HELP!!

Q: HP N5000 Notebook Recovery Issue - Please HELP!!

Hi New guy here figured I would see if anyone can help out with the following issue I have an HP N Notebook with a brand new HD GB RPM Toshiba installed yesterday by Fry s Elect I am attempting to recover system information with HP s supplied Recovery Disks which should in theory load up my Win XP Home Office apps and other basic software that came with the factory computer However upon trying to install recover from CD of I am getting the following error message Error Notebook HELP!! Recovery N5000 - Please HP Issue occurred while creating Save to Disk partition X TOOLS S D gt Then I am back to that dos prompt and left scratching my head In order to get to this step I boot from my CDRom actually a DVD drive HP N5000 Notebook Recovery Issue - Please HELP!! with Disk inside I get options Turn off Computer Continue Advanced I believe I hit Continue it prompts me that I will lose all info on the HD which is fine since it is new and blank and then it begins the process which leads to the error message shortly thereafter For more sys info I have an AMD Athlon GHZ RAM and the DVD drive That is about all the info I can give at this time The system is not recognizing my HD as I have tried to even run a format on drive c and that fails as well Any assistance is greatly appreciated THANK YOU nbsp

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Preferred Solution: HP N5000 Notebook Recovery Issue - Please HELP!!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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A:HP DV2 notebook recovery without USB

Try this: or boot off of the XP CD get to the Recovery Console. Type in chkdsk /R and hit enter. The Check Disk utility will try and fix any errors.
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I have a bit of a problem. Somehow when doing backup, the backup went to the HP Recovery (D) instead of my DVD Drive and now the Recovery Drive is showing a RED LINE under it. How can I access the Recovery drive to remove the files that where added to it? I keep getting messages that the drive is locked and I need to get past that. If I loose the information on it, so be it but I would like to try to remove the excess files first. I posted the problem on the HP Forums which helped me some but then left me hanging. 
Here is a posting that I have on the HP Forums website and how far it has taken me:
Thanks for the time.

A:HP Notebook Recovery(D) Full

Try doing a System Restore to a point prior to the backup.
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hey guys and gals,

I have an HP Envy notebook. bought it 3 months ago. made recovery disk (actually it's on a flash drive).
had troubles with the notebook. HP support walked me through factory reset. twice.

never used the flash drive. used whatever was on the computer.
any thoughts on whether or not to keep the recovery stuff I put on the flash drive?
just wondering if its a waste of a perfectly good flash drive, seeing as I never used it when I reset.

A:new HP notebook recovery disk

I would highly recommend you keep it. There are posts here where the person accidentally trashed/deleted their recovery partition.
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A:I'm trying to find a reboot/recovery DVD for my Notebook.

scoe1972 Hello;Allow me to welcome you to the HP forums!Without your specific product number, I can't check the HP website for your model, but HP has stopped stocking nearly all of the old Win7 recovery media. If you will follow these directions and enter the detailed product number, I will check: Finding Your HP Product Model Number | HP® Customer Support You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact information is on this page: you live elsewhere, contact information is on this page: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while! If HP no longer provides Recovery Media for your model, a couple of other sites you should check are:  and Luck
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A:HP 15-f009ca Notebook PC recovery problem

Hi, Mike: If you want to restore W8.1 on your PC, your only option would be to order a set of recovery disks from HP. The product key in the BIOS will only work with W8.1 OEM installation media which is why the file you downloaded didn't work. There are drivers for W7 for your notebook from various sources. If you want to reinstall W7, here are the links to the drivers you need... 1. Install the amd chipset drivers and restart the PC.  You want the 1st file listed on the page. 2. Install the AMD graphics driver and restart the PC.  You want the 1st file on the page. 3. Audio:  Install and restart the PC. This package provides the driver for the Realtek High-Definition(HD) Audio in supported notebook models that are running asupported operating system. File name: sp65079.exe 4. Ethernet: This package provides the Realtek Local Area Network (LAN) Driverthat enables the Realtek Network Interface Card (NIC) Chip insupported notebook models that are running a supported operatingsystem. File name: sp65083.exe 5. Wireless: This package contains the driver installation package for theRealtek RTL8188EE wireless LAN Controller in the supported notebookmodels running a supported operating system. File name: sp65183.exe 6. Card reader: This package contains the driver that enables the Realtek CardReader in supported notebook models that are running a supportedoperating system. The card reader enables users to read from orwrite to supported removable storage cards, which are typicallyused in digital cameras, digital music players, and cellularphones. File name: sp65078.exe 7. Touchpad: This package provides the driver that enables the SynapticsTouchPad in supported notebook models that are running a supportedoperating system. The driver enables general touchpad functionality(for example double-tap and scroll) and provides a user interface. File name: sp67335.exe Webcam: This package contains the CyberLink YouCam Software for the supported notebook models and operating systems. CyberLink YouCam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video. File name: sp65795.exe You can order W8.1 recovery media for your notebook at the link below:
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A:resetting notebook no recovery disk

These are instructions for the HP mini but it should be the same for the Compaq. Tap F6 at when powering on the comptuer.
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A:Windows 7 recovery on Asus notebook

This is a possibility: Clean Reinstall - Factory OEM Windows 7
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Just bought a Lenovo Notebook and made a Windows USB Recovery drive as was suggested. My question is:Should one be re-doing this procedure every so often as new Windows Updates come out?Or... is it better to use the original recovery drive from when the machine is brand new? Advice is much appreciated,T

A:New Notebook USB Recovery Drive question

Hi tsbh , 
Welcome to the Community Forums.
When creating a recovery drive , what we have in mind is that if the harddrive physically went bad and you need to install back Windows and drivers to a new harddrive or just to fix the image is it gets corrupted and usual advance repair would no longer work. 
Microsoft would usually push automatic update every month and mostly likely be creating a restore point when doing this so check if system restore is also enabled. 
Depending on the user , having the original recovery media is enough as windows update have tendency to change from time to time modifying previous ones . Windows update certainly would take some time from an original image but technically it would be better so that only those needed by the machine and latest ones get sequentially pushed as some would require certain pre-requisites before others.
Keeping one original and another with major updates (ex. Windows 10 Anniversary Update / Service packs) would be a better if you have a lot of storage devices.
Hope this helps you on how best to proceed on your decision.
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A:What if I don't have my recovery discs to restore my notebook?

Welcome Greg.
Here is a good source, but you will need your key number
Vista ISO download

You may even have a restoration partition.
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Hello. I am hoping someone can help me before I go crazy. I have an HP 530 Notebook running Vista business that was running really slow. I backed up all of my information and ran the Recovery Disks that were made upon initial purchase. At 60% it fails and gives me a 1005 error saying
Status: 0xc00000f
Info: The selected entry could not be loaded because the application is missing or corrupt.
The other option was to do a recovery from the hd but it fails also!
Please help, I am desperate!!!!

A:HP 530 Notebook corrupt recovery disk

It appears to me that your only option would be to contact HP and have then send you a set of recovery disks that work. There's not much else you can do if the recovery disks and recovery partition are corrupted.
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A:Can't Make System Recovery BU--HP Notebook

The recovery backup is intended for the partition which contains the operating system, usually the C: drive.
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A:Windows 10 Recovery Disk for 15-af131dx NoteBook

Hi, No, this practice has been around 4 years or more now. You have to create Recovery set (DVD's or USB) yourself. The key is now embedded in your machine, no sticker. Regards.
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A:Vista Recovery Disc for Gateway 3500 Notebook

Hi I 'am not aware of any 3 year policy have you tried ordering through here
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Hi, Please read the following document: Regards.
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Gemstar6 According to the Maintenance and Service Guide for your PC, it does not have a hard drive; instead, it has an M.2 SATA drive -- and removing it involves removing the back cover and the battery. See page 31 for details: As to the Warranty impact, I have no idea. Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.If my posts solved your problem please click "Accept As Solution" -- to help others find the solution.========================================================================
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View Solution.

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@cris-sdive Enter   75784238 Regards, DP-K
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A:hp 2000 notebook admin or power on password recovery

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What version of Windows is installed? Are you prepared for the possibility of replacing the hard drive?
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- Windows 7 x64 bit;
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every time I run easeus data recovery wizard professional or 7-zip with a large file my notebook shut down; I hear the fan spin fast and the temperature growing.
The shut down come after some minutes.
I wonder what is the reason.

Thank you.

A:My Notebook Shut Down When Running easeus data recovery wizard

Download and install the hardware monitor and select download and then select the appropriate (32-bit or 64-bit) version of the software. Monitor your temperatures during the sequences you described that cause your computer to shut down. Let us know what the temperatures reach before it shuts down.
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help me..
my notebook problem in unistal program..

A:Notebook issue

Quote: Originally Posted by asiacell

help me..
my notebook problem in unistal program..

Welcome Asiacell to the windows 7 forum.

You have to be a bit more specific about your problem.
What exactly do you want to do with your netbook?

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A:Notebook Issue

You proably just need to emable TV out in Windows. By defualt its disabled so as soon as Windows loads the TV single goes off. Go to Control Panel -> Display -> Settings and then click Advanced and find the settings for the TV out.
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A:Notebook Issue

You can check the FAQ's here for troubleshooting ideas.

Try removing the battery and booting using only AC power. Or using batter only and see if the symptoms change. Try removing and reseating the RAM and removing/reseating the HDD (hard disk drive).

Aside from that, there isn't anything the average person can do.

As for your data, ensure you get the new laptop before you return the broken one. You can remove the HDD and connect it to another PC using a USB adapter and likely retrieve all of your files.
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What do I do now?

A:Inspiron M5030 recovery boot issue. Recovery disk does full restore and starts Win7, which operates fine. But on restart, windows will not boot.

1. Reseat the hard disk drives, reseat the controller and monitor. 2. Perform chkdsk /r on the RAID volume. 3. Run diagnostics on the hard disk drives and controller and replace as necessary.
Additional Information:
Event ID 1001 is logged in the System event log. Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 12.08.2013 11:23:04 Event ID: 1001 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa800644ab30, 0xfffffa800644ae10, 0xfffff80001be07b0). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 031214-68266-01 Review of the memory dump files using Debugging Tools for Windows will result in output similar to the following.BugCheck 7A, {fffff6fc40040128, ffffffffc000000e, 6454cbe0, fffff88008025000} Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36c1a ) Debugging Details: ------------------ ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified. DISK_HARDWARE_ERROR: There was error with disk hardwareBugCheck F4, {3, fffffa8006332b30, fffffa8006332e10, fffff80001b8e7b0} ----- ETW minidump data unavailable----- Probably caused by : csrss.exe CRITICAL_OBJECT_TERMINATION (f4)
Look below for more details
Source :
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A:Notebook PS Jack issue

Well, if you are handy with a soldering iron, your client can purchase the jack (usually found on Ebay for around $15) and you can charge him/her for the labor involved in soldering it back onto the board. Other than that, a new motherboard would be the only option and he/she would be better off purchasing a new laptop instead of purchasing a new motherboard and paying you to replace it.

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A:Notebook Power Issue

Remove the battery from the laptop and see if the laptop powers up with the AC adapter only
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When i run a run in test in my g6 pavilion notebook pc it shows Hard Disk Short Dst Failed, What does it mean ?and the failure id is 0TRK7F-69483U-MFPX1G-60TP03

A:notebook start-up issue

Hi, The 24 character error code does confirm a failure of the short Disk Self Test failure ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the boot issue you describe. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. If you live in the US, contact HP Here. If you are in another part of the world, start Here. If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know - include the full Model No. and Product No. of your g6 series notebook - see Here for a further explanation. Regards, DP-K
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All I use this laptop for is checking email and looking-up for parts and posting my items in reguards to my at-home business I have contacted HP support via phone and was told that it is not a hardware issue but a software one I have taken the laptop to a local computer service about a month ago and they told me after installing different versions of Need HP-Notebook Its Help! 15 not Issue. SOFTWARE a Windows ie Windows x amp bit versions and even Windows that the problem still persists I know that I have not spilled anything on the keyboard to cause the issue and in fact my HP-Notebook 15 Its not a SOFTWARE Issue. Need Help! Laptop sits on its own elevated cooling tray I take very good care of my investments HP support I ask that you will read the following that the Comuter guy typed using this very same laptop and PLEASE give me some kind of resulution to this issue before my warranty runs out nbsp The following was copied from the TEXT file that the Computer Tech typed and saved on the desktop of said laptop nbsp ON MY HP NOTEBOOK With a format amp clean iNSTALl of wiNDOwS YOu cANT USe CAPs propperly to even type the User name for the account gt EVen AS I AM TYPING THIS NOW WITH A CLEAN INSTALL OF WINDOWS X I THE KEY STROKES ARE ALTERNATING AS If CAP Lock or SHIFT IS BEING USED gt THIS IS NOT A SOFTWARE ISSUE gt HAVE TRIED two copys of WINowS Windows up until this point i could not type correctly the version of windowsTHAT WAS BEING USED gt DURRING THE FIRST RUN OF WINDOWS AFTER THE INSTALL OF WINDOWS WITHOUT ME TYPEING ON THE KEYBOARD THE EASE OF ACCESS PROMPT FOR FILTER KEYS ASKED Do you want to turn on Filter Keys SHOWED ONCE WITHOUT EVEN BEING NEAR THE LAPTOp STICKY KEYS ASKED TWICE IN A ROW DO YOU WANT TO TURN ON STICKY KEYS ON ALL PROMPTS I SAID NO IF I PLACE THE MOUSE CURSOR ON ANY OF THE ABOVE TEXT WHEN THIS ISSUE IS ACTIVE LIKE IT IS NOW lt ALL OF THE PROCEEDING TEXT IS SELECTED gt SAME FOR IF YOU CLICK ON A SINGLE ICON ON THE DESKTOP gt ALL OR MOST ICONS ARE THEN SELLECTED AND IF YOU EXECUTE ONE SHORTCUT OR ICON THEN THEY ALLRUN gt ALSO WHILE THIS ISSUE OCCURS YOU DO NOT HAVE ACCESS TO OPTIONS THAT ARE THERE NORMALLY gt THEY ARE JUST NOT THERE gt YOU HAVE NO OPTION TO CREAT A NEW TEXT OR ANYTHING ELSE gt -PLEASE DO NOT FEEL AS IF I AM YELLing at you with this message i have no control of the caps THIS IS NO SOFTWARE ISSUE AND I WOULD PLEASE ASK HP TO HONOR THEIR WARRANTY this laPTOP IS NOT EVEN SIX MONTHS OLD gt It does appear though that I can connect remotely with TeamViewer and manupulate the keys correctly I have had this running mostly for almost a week and I have found that it is very intermitent and varies with no warning A refund is not what I am seeking but a repair or replacement I have purchased two of these exact models within the same month I am currently using the one i bought my wife with no problem whatsoever I also referred an employee to grab one of these HP Notebook -F WM while they where on sale at Walmart His laptop is also running fine with no issue I have gotten the run-around from HP's Tech support who just say its a software issue Am I really stuch with a malfunctioning HP laptop with not only a year HP warranty but also the additional Walmart warranty Please someone help I feel i do not know what else to do Sincerely a concerned customer

A:HP-Notebook 15 Its not a SOFTWARE Issue. Need Help!

I will ask to have your issue escalated.
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What a bummer though, I was excited it was finally fixed.
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I've encountered a problem recently with my hP notebook laptop it will turn on you can hear it and the screen will load but it will be almost blank but with the mouse cursor which I can move with no problem Some times it will load with a screen saying preparing automatic repair then goes back to the grey screen I've tried resetting HP notebook issue internal it by holding the power button and everything but that didn't seem to work And I'm not exactly sure what model I have considering I can't even get into my laptop If anyone has any suggestions it would help so much This laptop isn't old either it's only about years old Also I've noticed that the keyboard is getting loose when I HP notebook internal issue type I can see it pop in and out so I feel like maybe something isn't connected I have so many pictures memories on this laptop and I have no way of transferring the files since I can't even get to them so I really need help thanks in HP notebook internal issue advance

A:HP notebook internal issue

Hi, Thank you for posting in the HP Support forum. Welcome ! I am sorry about your issue with the computer. It seems like software issue. HP has an official article which you can read and follow about problems of this kind >> Please, read it and if nothing written there helps, I am afraid you will end up in system recovery or similar option.   With regards to your data (documents, pictures, etc...)  -  you can copy them *NOW* using a live m-e-d-i-a (e.g. live CD). Download ESET rescue CD based on Linux-Lubuntu:>>>> full detailed guide >> Option 1) prepare one USB pen drive and empty CD or DVD. Download the ESET ISO image file, burn it on a CD or DVD, boot from it and open the file manager to copy/paste your important files to the USB pen drive. Option 2) prepare two empty USB pen drives, download the ESET tool to create a USB pen drive, boot from the USB pen drive. Open the file manager to copy/paste your important files to the second USB pen drive.  After data has been copied you can try Windows Refresh or HP System Recovery. You can read more information about them here:>>  (choose the option to keep your files)>>  ( you can also back up files during the process but not keep them). System Recovery is performed using built-in system partitions. The end result will be fresh clean start (Windows reinstalled).Windows Refresh is less instrusive option that usually keeps files and Metro/Modern apps.  Please, let me know if something is not clear. I'd love to assist.
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This one has dogged me relentlessly HP Pavilion G notebook with Windows System works flawlessly on the software side the hardware however- The notebook recognizes the adapter about of the time If the battery is fully charged the adapter will usually be recognized but if the battery is low it seems not to Sometimes if I leave the adapter plugged in for an extended period of time like overnight and come back the power jack light will be on and working If I plug in the adapter and remove the battery it will switch over seamlessly but if I replace Notebook/battery issue the battery it won t recognize it Trying to boot without the battery works about of the time Generally I get blinks of the light which suggests a RAM issue according to HP s website But I ve replaced the RAM several times to no effect I ve swapped chargers to no effect I ve replaced the jack in the notebook to no effect I m considering a battery replacement but it charges fine and lasts about three hours so far WHEN the charger is recognized Am I missing something nbsp
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A:Odd Notebook Sound Issue

It seems that the problem was caused by one of the BIOS settings. (probably the POST sound option)

After hitting f9 for default, the problem went away.
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I was recently given the notebook to sell on eBay as a laptop in need of repair. I had some extra time on my hands so I decided to take it apart, removed the old thermal compound, and applied some new Arctic Silver to both the CPU and GPU. I put it back together, hit the power button, and the same power issue still persists.

Does anyone have any other ideas? ...or should I just go ahead and sell it as a broken notebook?
Btw, the notebook is an HP Pavilion dv7-3060us.
Also, the battery clearly does not charge while the notebook is plugged in.

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A:Wake up issue on HP Notebook

naAzmul Hello;Allow me to welcome you to the HP forums!I read your post about sleep/wakeup issues and wanted to help.Here are some troubleshooting steps you can try: Sleep and Hibernate Issues (Windows 10, 8) | HP® Customer Support As to the second, just to be clear, you are NOT The Administrator of your PC.  Ever since Win7 came out, MS changed the default class of users such that everyone created after that is a General user with some elevated rights -- NOT the prior System Administrato.  This was to prevent malware from taking over PCs when running (by default) at the System Administrator. To run a command properly in Win8.1, you need to do the following:1) enter "cmd" (without the quotes) in the start area2) when cmd.exe then shows, press Ctrl-Shift-Enter (together) and then click Yes when the UAC box appears If done properly, the command windows will say "Administrator: C:\windows\system32\cmd.exe" in the title area. If it doesn't say "Administrator", you didn't do it right.Good LuckI am a volunteer and I do not work for, nor do I represent, HP.========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.
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hi hp team 

View Solution.


want to do online chat with HP technical team so pls connect me
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A:Notebook keyboard driver issue

When putting a new operating system on a toshiba laptop you have to follow the instalition guide in order for the laptop to work correctly:

Contents and Installation order
for Windows XP
1. Chipset Driver
2. Microsoft Updates
3. Display Driver
4. Common Modules
5. Hotkey for Display Devices
6. Display Device Change Utility
7. Sound Driver
8. Touch pad Driver
9. cPad/Touch pad On-Off Utility
10. Modem Driver
11. V.92 Modem Driver
12. Wireless Network Driver
13. Atheros Client Utility
14. Network Driver
15. Infrared Driver
16. ConfigFree
17. SD Host Controller Driver
18. SD Memory Card Driver
19. SD Memory Card Format
20. Power Management
21. Utilities
22. Button Controls
23. Console
24. DVD Player
25. Drag'n Drop
26. CD/DVD Drive Acoustic Silencer
27. Skins for Windows Media Player
28. User`s Manual
29. Screensaver
30. Wallpapers
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A:Basic notebook issue for a novice!

Almost sounds like maybe the display is zoomed way out. Try hitting the Ctrl + Minus keys a few times.
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A:Notebook BootMGR is Missing issue.

Try this
Error message when you start Windows Vista: "The Windows Boot Configuration Data file is missing required information"
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A:Envy m6 Notebook - hinge issue...



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.

If you are unfamiliar with how the Forum's private message capability works,this post has instructions.
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My friends laptop has suffered a BSOD. Attached are the minidump file and the MSINFO32 file. Could some one please let us know what is the source of the problem as this is the first time it has occured and is afraid it might occur again. Plesae let me know if any ohter details are needed.

Here are some of the system specificaiton-
Windows Vista Home Basic - Service Pack 1
HP Presario Notebook - Presario v3700 Notebook PC


A:[SOLVED] BSOD Issue, HP Presario Notebook


We'll need more system info. Please follow the instructions in this post and attach the resulting files to your next post. If the zip file is too big then split the contents into more than one zip.
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A:Lenovo B490 Notebook Wi-Fi connectivity issue

Hi prakashdj,
Welcome to Lenovo Community Forums!
I?m sorry to hear that the Laptop is connecting to the wireless network very slowly and not working as expected, re-installing the exact wireless driver will resolve this issue, below is the link to enter the downloads page and install exact Wireless driver accordingly, please click on "Select Product" then in "QUICK PATH" enter the model no. as B490 select the exact model.

Support Drivers & Software downloads

Hope this helps!!!
Do post us back if the issue still persists.
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
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Hello ,

Ive installed a fresh copy of win 10 on this laptop , but the problem is that graphic driver installed by windows makes a delay when I run the laptop , after the win logo , it stuck for about 30 sec on a black screen , then enter the logon screen of the windows .. Ive tried to use the driver given here :

HP Pavilion dv7-6b00ee Entertainment Notebook PC | HP® Customer Support

and then try to restart or shutdown the laptop & run it again , the issue was disappeared , knowing that the driver that makes the issue has these information

so can you tell me please why this issue happened with this driver ?
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A:HP Notebook - 15-ac138nia windows 7 drivers issue

Hi: Try the drivers and software from the 15t-ac000 except the BIOS and firmware files.
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Hi FlashRam and nbsp SDJL nbsp Per my post from - - nbsp One day my TouchPad stopped responding completely I uninstalled the Synaptics on TouchPad Notebook my Driver Issue ENVY SMBus TouchPad driver under Device Manager After I restarted my computer my nbsp TouchPad on my ENVY Notebook Driver Issue TouchPad was working again with nbsp the older Microsoft TouchPad drivers that nbsp were still there nbsp Eventually Windows automatically updated to the latest Synapatics and the TouchPad was working nbsp until nbsp I closed my laptop and tried opening it again nbsp nbsp FlashRam intially responded to me and I followed the steps he told me Here's my response on - - nbsp I tried the hard rest first to no avail nbsp I nbsp followed all the steps in nbsp HP Notebook PCs - Using the TouchPad or ClickPad Windows including redownloading the newest drivers and still nothing nbsp I also tried your link to nbsp HP Notebook PCs - Testing for Hardware Failures Windows I ran the component test for the mouse and passed both the pointing and drag tests So clearly its not a hardware issue but a problem with the compatibility between the Synaptics Pointing Device -v driver and the Touch Pad nbsp Again when I roll back to the Microsoft nbsp Touch Pad driver the touch pad works but with a lot less functionality the driver date is nbsp My machine originally had Windows on it and I upgraded to Windows I noticed Synaptics has a newer driver v that goes with Windows but I haven't had luck trying to install it nbsp I responded in a similiar Question board from - - where SJDL was the Support Agent He set his client up with an appropriate team within HP I asked for him to set me up too but never got a response nbsp Please note that I still have my warranty but it will be running out soon

A:TouchPad on my ENVY Notebook Driver Issue

Hello @Majare Welcome back to the HP Forums! I see that the touchpad still isn't working correctly on your HP ENVY 15t-q300.  I have found a great post by @DanG82 that may help you out; the original post is here: HOW TO RESOLVE POST-WINDOWS 10 UPGRADE ISSUES ON HP LAPTOPS "...HOW TO RESOLVE TOUCHPAD SETTING RESET ISSUESDownload version 18 of the Synaptics TouchPad Driver and Software.Navigate HP's Software and Driver Downloads site ( to find the latest approved driver for your model.  Filter by version, selecting Microsoft Windows 8.1 on the dropdown menu.  Look for the download in the "Driver-Keyboard, Mouse and Input Devices" category.  If a Synaptics driver with a version number starting in 18 is listed, download it.If a Synaptics driver with a version number starting in 18 is NOT listed, download the driver directly from HP ( the Windows 10 "Show or Hide Updates" Troubleshooter Package ( the Windows Update Services setting from Automatic (Delayed Start) to Manual.In the Control Panel, select Administrative Tools and open Services.Scroll down to Windows Update and double-click it to bring up its properties.Click Stop to stop the service from running.Change the Startup Type to Manual and click OK.Uninstall version 19 of the Synaptics TouchPad Driver.In the Control Panel, select Device Manager.Click the "+" next to "Mice and Other Pointing Devices" to expand that category.Double-click on the Synaptics SMBus TouchPad to bring up its properties.Navigate to the Driver tab and click Uninstall.Check the box to delete the driver software for this device, then click OK to uninstall.Uninstall version 19 of the Synaptics TouchPad Software (HP Control Zone).In the Control Panel, select Programs and Features.Scroll down to HP Control Zone (published by Synaptics Incorporated) and uninstall it.Restart your computer.Install version 18 of the Synaptics TouchPad Driver and Software.Run the Windows 10 "Show or Hide Updates" Troubleshooter Package and hide updates to the Synaptics TouchPad Driver.  (Doing so will block your system from automatically reinstalling or showing updates for version 19 of the driver.)Change the Windows Update Services setting from Manual back to Automatic (Delayed Start).Restart your computer again.Rejoice!  Your TouchPad settings will finally save across sessions again.  ..."- DanG82 If those steps do not help you resolve the issue, please call into HP Support. HP Support
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Hi guys n gals!

I've been having some issues sorting out my wireless, and I think it's time to bring it from networking to hardware forums!

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Although I can connect to the internet wirelessly, I really need to connect through Windows as Blueyonder have provided me with a rubbish connection manager. Problem being Windows is denying I have a network adapter to connect wirelessly!

Please help!!

Screenshot of device manager attached.
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Any help would be most appreciated

Thanks Oli

A:Notebook network issue (death machine)

Likely you have an IP address conflict - - two machines with the same address.
This will cause problems with everything attached to that same router (wifi or wired).

Make sure ALL devices do not use manual settings but rather use automatic DHCP for both IP and DNS
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It would appear that my BIOS update has stalled on the screen below...

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I'm stuck at this point in trying to find a way to give my computer the latest BIOS update.
Model: E1P05AV
[personal information removed]
BIOS Version: Insyde F.65, 11/20/2014
Processor: Intel Core i7
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A:TouchPad on my ENVY Notebook Driver Issue

I have been having the SAME exact issue that you are having.  In fact I bought two of these machines and they both had the same exact issue with the touchpad.   I still have one of these machines but the other was returned. My device is also an HP Envy 15t-q300, also originally installed with Windows 8.1.  I installed Windows on this machine from a clean ISO install. Currently I have Synaptics driver (Driver Date: 8/5/2015).  This provides full functionality to the touch pad and has been stable.  The annoying part however is that Windows Update likes to update this driver.  Once that happens the touchpad will typically work until the machines goes into it's first sleep cycle, and then upon next resume the touchpad shows as disabled and there is no way to enable it.  That is when I must perform the driver roll back and things work for a while again. I have downloaded the latest drvier from synptics and the same issue occur as they do with the driver from Windows Update.  I would really like to see a resolution to this issue as it's really quite irritating.
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did you find the sulotion? If you did please let me know.
hank you very much
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A:HP Pavillion dv6 notebook audio recording issue! (windows 7,...

Hello katrapezo.  I understand you're having some trouble recording audio. Have you tried recording in another application such as Sound Recorder?  I'd also like you to remove your audio drivers and allow Windows to reinstall them.  Here are the steps.Click Start, type "Device Manager," and press Enter.Expand the "Sound, video, and game controllers" section.Right click on your sound card and select "Uninstall."Reboot your computer.Verify whether the problem persists.Also, what is your notebook's product number?  This document can show you where it is located.Have a wonderful day.
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Hello all!

New to the forum so kindly excuse any noob-ish behaviour.

The issue is this:
Sony notebook (model PCG-9R6M), running Win XP. Recently formatted hard drive and re-installed Windows. Now I've been issued with a generic display driver and it's not performing up to the standard it was previously.

I need to find out how to identify my graphics driver (preferably without trying to open up my laptop)

Any help would be greatly appreciated.

A:sony PCG-9R6M notebook graphics driver issue

Download this and it will give you every bit of info you need...keep it for future problems

If you need further help post your mobo details which are under "mainboard"

Edit...did you reinstall your motherboard drivers as well after the format?
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A:Left Hinge and Casing issue - HP ENVY 17 PC Notebook J141NA



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.
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A:Win7 Installation Issue on broken Win10 System. (Lenovo Notebook)

Try it again with the steps listed below. Please don't deviate.
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A:Windows 7 Enterprise on Lenovo T420 Shutdown Issue (can suhutdown system but can not power off notebook)

Have you tried to update the BIOS yet?  If not, that would be a good place to start.  You can also try pulling the battery out while having the laptop plugged in and see if you get the same results.  If so please let us know.
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A:Recovery Issue

Hi bringmesunshine and Welcome to Vista Forums.
Did you check the Hidden Files and Folder Under Folder Options.
If you feel you have lost it, try Recuva - Undelete, Unerase, File Recovery - Home to recover deleted files.
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A:Issue with HP recovery

did you try the original harddrive in another computer to see if it was bad? sounds more like bad cable, port or controller issue.
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A:Recovery issue

@Laneann?, welcome to the forum. Here is a guide that should help you solve your problem.  Also, here are all of the System Recovery, Backup & Restore guides for the notebook. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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