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HP ENVY Phoenix 860-170VR Desktop: Bluescreen and hardware ...

Q: HP ENVY Phoenix 860-170VR Desktop: Bluescreen and hardware ...

I decided recently to take the plunge and make the biggest purchase I have ever made I had recently beaten homelessness and unemployment and now had the financial security to buy myself a great computer My excitement didn't last long though When I ordered my and hardware ENVY Desktop: Bluescreen 860-170VR HP ... Phoenix computer it was advertized as coming with a GTX and the one I got contained a Radeon x I was pretty angry as no email had been sent to me informing me about the change nbsp I may not be close to living on the HP ENVY Phoenix 860-170VR Desktop: Bluescreen and hardware ... streets again but - isn't money I can just throw around I'd at least want to know if something had been changed nbsp Further more I've had the computer for days and have had about crashes that restarted my computer I called HP Support but they say the can't do anything without seeing a crash firsthand The crashes are all nbsp verifiable in the logs I have crash dumps sitting on my harddrive right now HP ENVY Phoenix 860-170VR Desktop: Bluescreen and hardware ... I'm at the HP ENVY Phoenix 860-170VR Desktop: Bluescreen and hardware ... point that I think I'll just eat the increased cost to return this computer and build my own This is the second time I've gotten burned by HP products and customer support and I'm thinking it will be the last I currently work at a NOC for a fortune IT company and I know it can be busy and thankless work but not using the logs and tools provided to dianose an issue is not acceptable

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Preferred Solution: HP ENVY Phoenix 860-170VR Desktop: Bluescreen and hardware ...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

A: HP ENVY Phoenix 860-170VR Desktop: Bluescreen and hardware ...

Hello Klutzydrummer, I know you have looked through the log files to see the crashes but do you know what driver is causing the blue screen crashes. If I may make a suggestion if it does not show it you can download bluescreenViewer from NirSoft and that will tell you which kind of blue screens you are getting and where they are coming from. Once having those it will be easier to see if this is software (and where) or if it is a hardware issues. Thanks
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When I bought my HP ENVY Phoenix 810-430qe, I had the option to get the GTX 980 card (which I should have done) but I opted for the 745 OEM. I want to upgrade my graphics card to the GTX 980 and noticed that some cards are made a little differently. My question is which card is fully compatible with my computer and which one do you all recommend? Thanks!

---------------------------------------------------------------------------------------HP ENVY Phoenix 810-430qe, i7 - 4790K @ 4.00GHz, Samsung 850 EVO SSD 500GB, 32GB, Nvidia GeForce GTX 745

A:HP ENVY Phoenix 810-430qe Graphic Card Hardware Upgrade

Greetings, We know your system will run a GTX 980. Two items to verify are Power Supply (PS) requirement and card dimensions. You'll also need a combination of 6 pin or 8 pin additional (PS) power connectors to run the card.  The manufacturer should provide an adapter to make it work. You can run a 980 on a 500 Watt PS. A 980Ti needs 600 W or better. Check clearance from the back input-output panel where the 745 is now. The 980 cards are usually 10+ inches in length. The 980 cards are double slot so you'll probably have to pop a backplate to install the card. Cheers!
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I've been considering buying the HP Envy Phoenix - I don't like buying a pc over the internet though I am finding it impossible to find this model anywhere in my Province at retail stores like Best Buy Staples etc they have them online as well but don't carry the lastest models in-store anymore This Desktop HP Phoenix 860st ENVY has been ongoing for a long while HP ENVY Phoenix 860st Desktop nbsp I also noticed the price increased recently by Canadian at HP Canada amp online at other stores which seems odd for what now isn't HP's latest This brings me to another question nbsp I see that HP in the U S has a model I would prefer buying it's the Envy Phoenix st I'm able to select larger hdd's Cpu etc Why is HP not making this available in Canada nbsp Personally I think HP is making a mistake I'm not buying the Envy - but would buy the st if it were available here nbsp I'm likely to have a local shop build one to my specs instead which I've done a couple of times in the past nbsp Using pc's since First pc bought Every day I'm still learning new things about computing

A:HP ENVY Phoenix 860st Desktop

This is a peer to peer help forum. The only presence that HP has on it are the Admins and the Mods. Otherwise, none of us works for HP. I have a HP Phoenix 860-170VR (you can review the specs) that has similar specs to the 860-019.  In fact, it has a HDD instead of a SSD.  It is a very nice computer with good system performance.  HP has loaned it to me so I can help members with their problems.  I wouldn't hesitate to buy the 019. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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i created a bootable usb with Windows 10 pro. ISO but no matter what i tried it will not boot from it.all it wants to repair my OS. i'm running windows 10 home and wanted to do a clean install of a proffecional version. PLEASE HELP
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I'd like to upgrade the firmware on my 800-089 hard disk (SSD) but I cannot make the computer boot from a USB key. I have tested the USB key on another computer and it is working fine. I did change the BIOS settings such as boot order, security and legacy but nothing worked so far. I'm out of ideas... 

A:Boot from USB on HP ENVY Phoenix 800-089 Desktop PC

Hey there  @SdeGat,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having trouble trying to boot from a USB flash device needed to update your SSD firmware. I am happy to help with this. Please see the following document: How to Boot from a USB Flash Drive in Windows 10 -  It includes how to see up the boot process from within Windows 10. Give it a try and see if the flash device is shown there, and let me know, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
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I bought the HP phoenix 860-019 a couple of weeks ago and from day 1 it freezes up. There is no one particular thing I am doing, it is very random. Could be 10 mins into use or a couple hours.  All drivers are up to date. I have read that the nvidia 860 card that is installed has issues with windows 10 but don't see any fixes. That drive is up to date as well.  This was a refurbished computer could that be the issue?  Should I reinstall windows? Any advice would be greatly appreciated.
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Hello HP Support Forum,I would be grateful if you could tell me whether my pre-built HP ENVY Phoenix 860-000nj Desktop PC should be compatible with NVIDIA's new GeForce GTX 1080 graphics card or not. I should note that this desktop of mine has been running a GTX 980 Ti on a 500W power supply for almost six months now without a single problem. I've added a link with the full specifications below.Thank you!
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I turn on the defrag and Optimized my c drive as you advised me but my question is also are there other changes I might need to change to get more speed out of this SSD drive?  My PC had Windows 8.1 Pro when I first got it and here on the HP support Form I found a list of steps to change, but I have not found this list in my files yet. Are you saying that Windows 10 has been changed in this issue that it makes all changes from a standard drive to a SSD drive,so we don't need to do anything?Thank You for your Help...Dan

A:HP ENVY Phoenix Desktop - 860-180st CTO

Cranky_Eagle YES -- Win10 knows when the OS is running on an SSD and already has built-in the functions it needs to work effectively with an SSD.  There is nothing you need to do. I've been running Win10 on an SSD and never had to do anything to get it to work properly.Good Luck
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I would like to upgrade my video card from a 2GB Nvidia GTX 770 to a GeForce GTX Titan X , for gaming and video editing - (Can the phoenix 810st desktop handle this card) ? Thanks for any feedback - Jayree.
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Hi,I bought this new desktop from Futu_Online. When I registered with HP and checked the warranty status, it said warranty had expired. I then sent a warranty dispute with a copy of the invoice to HP, but no response from HP. Hopefully I can get some help here from this forum. Much appreciated.
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Hp Envy Phoenix 810 sometimes when inactive, for varying time lengths crashes/goes into sleep mode/switches off on its own. Sleep mode and hibernation mode disabled and already spoke to HP and done all the obvious checks. Is it now likely this a hardware fault, has been doing this almost since purchase date. Very frustrated and any help would be much appreciated, still under guarantee. Daz.

A:Hp Envy Phoenix 810 desktop crashes/goes into sleep mode/swi...

Hello @Dazpot1972, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
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Good morning,Why when I try to install windows 7 64-bit the PC does not recognise the keyboard and mouse ? Instead in the bios they works correctly. Thanks Marco.
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I just purchased this computer & want to add a 2nd internal drive.  Can anyone help me find  an instruction guide to help me?

A:help installing a 2nd hard drive into ENVY Phoenix Desktop ...

Hi, Please check the following post: Regards.
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I am preparing to upgrade from Win to Win According to the HP Support site the BIOS should be upgraded before upgrading to HP ENVY 810-140ea Desktop update Unable on BIOS Phoenix to Win The BIOS currently installed as reported by msinfo is AMI nbsp According to the HP Support site page for my product the latest HP Consumer Desktop PC BIOS Update ROM Family SSID AF software available is sp exe Version Rev A Aug I temporarily disabled my Antivirus Norton Security and exited ZoneAlarm Firewall Free and then attempted to download and install this new BIOS version using HP Download and Install Assisstant Recommended The download part suceeded and a cmd window launched and all operations displayed within it appeared to proceed without error After the cmd window closed the remaining dialogue window indicated that the BIOS update was also successful No automatic reboot occurred so I then closed that dialogue and manually rebooted After logging in again and re-running msinfo the BIOS version reported is unchanged at AMI To double check I rebooted Unable to update BIOS on HP ENVY Phoenix 810-140ea Desktop and used F to enter the BIOS At that level in System Information the BIOS version is reported as KAI v so it seems that the BIOS update to the new v Rev A in fact did NOT succeed nbsp What do I need to do to successfully update the BIOS to Version Rev A nbsp nbsp
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 I need to be able to import and capture video contect into Premiere Pro but this Envy has not firewire. Which card will be compatible with the following: HP ENVY Phoenix 810qe Desktop | Intel Core i7 | Blu-ray Player | 4GB Graphics | Windows 8.1 Professional Thank you!Martha
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Any advice on whether there is room to add a Firewire card/port on the 810 running windows 10? Any thoughts on an appropriate model 1394 card to best be compatible? I'm looking to digitize all my old camcorder tapes and my old rig with a firewire port is toast : ( Any guidance would be most appreciated! Thanks!
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So i just cam back form Best Buy a few hours ago and set up my NEW Envy Phoenix, and i noticed the LEDs didnt turn on "oh well" i thought a few hours and a few restarts later the LEDs wont turn on and HP Phoenix Control is not doing anything Please Help other wise no other probs with the computer

A:HP Envy Phoenix 860-019 LEDs wont turn on and HP Phoenix Con...

Hi @JakeRaines, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
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Unboxed it. Plugged everything in. Turned it on. The machine crashed several times within a few minutes. Take your pick from "System Thread Exception", "System Service Exception", "Kernel security check failure", "DPC Watchdog Violation", "Kmode exception not handled" and "Windows hasn't loaded correctly". It must have crashed 30 times within the first hour. I reinstalled Windows from the machine and... it all happened all over again. Clearly no one in the factory quality controlled this machine. Shameful from a brand like HP. Has anyone else experienced this problem?
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I want to upgrade my 960 card to a GTX 1060 3/6gb version. Will it fit into the HP envy phoenix case?
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I have been happily running two monitors since I got this computer in April one monitor connected to the HDMI port and the other to the DVI port on the NVIDIA third Envy on a HP monitor How run I Phoenix can 860-010 nbsp GTX card nbsp This card supports four monitors maximum nbsp It has nbsp HDMI DVI and DisplayPort connections nbsp Note that on model - you cannot nbsp use the two vertical HDMI ports nbsp marked How can I run a third monitor on HP Envy Phoenix 860-010 HDMI and HDMI nbsp They are not active in this model nbsp They only work with lesser models nbsp that use nbsp integrated graphics nbsp This model has the dedicated graphics card so nbsp only the ports on the card are active nbsp That's according to HP Support and I can confirm it from experience nbsp nbsp Now I need to connect a third monitor which only has DVI and VGA ports nbsp My only option is to nbsp connect it to one nbsp the DisplayPort ports on the card nbsp through nbsp an adapter nbsp I contacted NVIDIA support and they told me that either an active or passive adapter will work with this card nbsp So I bought a passive DisplayPort to DVI adapter cable and connected the third monitor to one of the DisplayPorts nbsp When I boot the boot screen shows up on my third monitor but it flags an unspecified nbsp error says it can't start Windows and offers to recover my system back to a restore point which I of course decline nbsp I tried various advanced troubleshooting nbsp options two different DisplayPort ports and two different DVI monitors with the same results each time nbsp When I disconnect the third monitor the computer is back to normal and boots fine nbsp My third monitor is obviously able to display stuff through this connection because the boot screen and various error and recovery screens nbsp show up there and I can use my mouse to interact with those screens nbsp The error message screen references log file C windows System Logfiles Srt SrtTrail txt nbsp That file flags the following error nbsp Root cause found ---------------------------Unknown Bugcheck Bugcheck b Parameters xc xfffff a b xffffd cc f b x nbsp I tried looking up this error online and got no helpful hits nbsp Does anybody know how to make a nbsp third DVI or HDMI monitor nbsp work on this model nbsp nbsp

A:How can I run a third monitor on HP Envy Phoenix 860-010

Update: When I run two monitors, one connected to the HDMI port and the other to a DisplayPort through the DisplayPort to DVI passive adapter cable, it works fine. So the cable itself is OK.  It's only when I attempt to run a third monitor through that cable that it fails. I suspect NVIDIA support was wrong when they said a passive adapter would work for a third monitor.  I've heard of a video card that works fine with a passive adapter for the first two monitors but requires an active adapter for the third.  I was hoping the NVIDIA GTX 960 was not like that.  Does anybody know for sure? Also, the precise sequence of boot messages with the third monitor is: 1. Preparing Automatic Repair screen.2. Diagnosing Your PC screen.3. Automatic Repair screen with message "Windows couldn't load correctly"
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I have been regulary plauged with the following issue. Rebooting 1-2X usually fixes it. I go to power the system up and the fan starts up like a blowdryer and has a loud high pitched whine. at this point the PC refuses to boot. When I recognize this starting I force it to power down by holding the power button for 7-8 seconds.  The last attempt to boot the pc lead to the same symptoms but, rebooting did not fix it and it will not boot. By St. Boogar waiting at the backside door of purgatory, I have had way to many issues with this "gaming" PC. When I initially ordered this last november the mobo fried within 5 days of use. I don't even bother overclocking things. TLDR: I am frustrated by this recuring issue, Please help. 

A:hp envy phoenix 810 st won't boot

Hello @mosferatu333, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your desktop computer is not able to boot, and I would be happy to assist you in this matter! To correct this issue, I recommend following the steps in this document on Computer Does Not Start (Windows 8). This should help to power on your computer again. If the issue continues, please contact our technical support by clicking the link below to get the support number for your hope this helps!Regards
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I ordered a new HP Envy Phoenix 860st yesterday and was wondering if anyone else has taken the plunge on this same model? This will be my first HP after 15+ years of buying Dell computers. I actually looked at Dell but they offered almost zero customization to their XPS line. Anyhow, I'm just curious to hear from others who also purchased this model. Good, bad or indifferent. I should mention my current PC is a Dell XPS running Windows Vista and it has been 8 years since my last upgrade. However, I have upgraded my previous PC with a newer graphics card, SSD drive and maxed out the RAM. This was all in an attempt to squeeze as much life out of it as possible, but unfortunately the time has come to move on from it. Feel free to drop a note on your experience and any caveats.Thanks!

A:Envy Phoenix 860st

@Mr_Blue_860st? Welcome to the HP Forum. HP doesn?t have an official presence on this forum other than for administration and moderation. The assistance that you receive is mainly from volunteers. The HP 860st has some excellent specifications and configuration options.   I hope that you bought the model that is on sale.
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a few days ago i bought the hp envy phoenix 860-000nd.Within the shown specifications i saw it would contain a Nvidia geforce GTX 970 graphics-card. When i opened the desktop by unscrewing the tumbscrew i saw a graphics-card that looked nothing like the Nvidia i saw on the website of Nvidia. Since there is no other brand name or somthing like that visible i was wondering what card it is and why i don't have the card that was "promised" in the productinformation.i hope someone can help me with this question because i get the feeling i got scammed or something. (note; i bought the desktop from HPstore)
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Hello nbsp nbsp My custom built HP Envy Phoenix Desktop was shipped to me about three weeks ago nbsp All has been running smoothly however days ago a rattle started in the tower and continues most of the time the computer is on nbsp It kind of sounds like a CPU unit running loudly nbsp I'm not sure if it's the water cooled fan or something loose nbsp It is not being caused by the air fan towards the top of the computer the noise comes from the bottom portion of the new noise Phoenix Envy Rattling HP in tower I have not opened the tower to look for anything loose as I do not want to void the warranty nbsp nbsp nbsp I figure if I call HP they are going to tell me to nbsp box up the tower send it to them and I won't see it for Rattling noise in new HP Envy Phoenix a few weeks which is really irritating after transferring everything over to the new computer and using it daily now nbsp Does anyone think this could be a simple screw loose that I should open the tower nbsp I took a breif video of the noise but nbsp do not know how to embed it in this message or attach a link nbsp Thanks in advance for anyone's opinion out there nbsp nbsp nbsp

A:Rattling noise in new HP Envy Phoenix

Hi mate! If I was u I´ll send it back soo the can fix it dont open... its my opinon... Best regards Ozzy

Best regardsOzzy
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Hi, I have recently bought a HP Envy Phoenix 860-007ng (purchased in Germany as I am currently living here). My question is around whether the power supply is large enough. Here are the key specs: - Intel® Core? i7-4790K-16 GB DDR3 (2 x 8 GB) - NVIDIA® GeForce® GTX 980 Ti (6 GB)- 500 Watt Power Supply-128 GB SATA SSD-2 TB 7200 U/min SATA Having done some research online I understand the 980ti graphics card I have normally needs a larger PSU. My question is why does the computer comes with a 500 watt PSU? And is it worthwhile/possible for me to install a new psu manually? Many thanks for your help! Andy  

A:Power Supply on HP Envy Phoenix 860

Greetings, I don't work for HP. You are correct. A 500 W PS should not be able to power a retail version of that graphics card. My guess is Nvidia or a licensee of Nvidia ( EVGA, Gigabyte, Zotac, MSI ) modified the card for HP to work with a 500 W PS. You could replace the PS. I just upgraded to a Corsair RM650X PS in my Envy Phoenix 810-150. It was somewhat of a hassle. Very tight working conditions inside the case. You must measure the existing PS and purchase accordingly.  You would know if you have insufficient power on the 12V rail. It is also possible you are on a tight rope. Adding any additional components could push the power supply to it's limit. Cheers!  
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A few weeks ago I took delivery of an HP Envy Phoenix - se nbsp It seems these days that HP and other manufacurers don't want you to add anything that they didn't ship to you so newer PC's are harder to upgrade nbsp nbsp On the surface it seems the - se has some upgrade potential nbsp x M slots open open PCI Express x slot open PCI Express x slot nbsp I wanted to make use of the open M slot add some RAM add an SSD for data apps add a high end sound card and replace the stock drive with a bigger one 850-065se Upgrading Phoenix Envy the HP nbsp nbsp When it came to adding memory or accessing the open m slot there was a challenge nbsp The Upgrading the HP Envy Phoenix 850-065se CPU fan radiator was in the way nbsp I almost stripped the screws x in moving it but was successful nbsp In the end I was able to add a Kingston heyperx m drive and up the RAM to Gb nbsp nbsp When it came to hard drives there were a couple of challenges nbsp The first was fitting a inch ssd in a inch bay nbsp I found a suitable adapter on amazon nbsp The second was that the drive bays depend on a certain type of screw to work nbsp Once you know what sort of screw it goes pretty well nbsp The last challenge was SATA cables nbsp One needs degree connectors at the drive side of the connection nbsp The last challenge was expansion cards nbsp I want to add Upgrading the HP Envy Phoenix 850-065se a PCIe sound card to the computer but there's not much room nbsp The nvidea takes Upgrading the HP Envy Phoenix 850-065se up two slots and obscures the PCIe x slot nbsp There's another PCIe x slot but the video card won't fit in there nbsp I haven't done so yet but I am hoping that I can fit the PCI x card to the PCI x slot successfully nbsp So far I have been able to upgrade my - se but it's been a fight all the way nbsp I've also done some modest overclocking with the Intel Extreme Tuning Utility I've got the CPU up to MHz but have hit a bit of a wall nbsp I need to do more study and may get a better result nbsp

A:Upgrading the HP Envy Phoenix 850-065se

Schwaa, welcome to the forum. This was a very good review of how you upgraded your computer.  What you discovered are the problems that are created by a mid-size case.  It would be great if HP would offer a full size case for their gaming computers.  What you accomplished should make a major difference in performance.
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Hello I am considering an Hp Envy Phoenix 860-010 And would like to run Windows 7 ultimate and Linux mint on it and can't seem to find out if this is possible.
I would appreciate any input.

A:Hp Envy Phoenix 860-010 runing win7

Well I answered my own Question. I went on the HP web site and found win 7 drivers for this machine.
How do I close this thread?
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I wonder if i can fit the new nvidia gtx 1070 , on this HP ENVY Phoenix 810-430QEand if i need to upgrade the power supply aswell i am looking for this card  rigth now i have the version with the gtx745
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Hello all.  I recently bought an Nvida 1060 to replace my old GTX 680.  No problem knowning to to swap out the cards in general, but there was this metal support on the old graphics card as well as holding the wiring together on top of it.  I'm curious if any other 1440 owners have dealt with this.  Did you leave it in?  How do I take it out if I can? There is not a single youtube video or support video of anyone with this model number!  Appreciate all of your help.  To clarify; this isnt the bar that goes across some HP envy models that you can see in the tutorial videos.
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The LED lights on the front of my HP Envy Phoenix 860 only change colors in Red and Green even if those colors are not any of the 4 colors I have chosen in the HP Phoenix Control software.  There are no settings or other menus in the Phoenix Control software.  Just the 4 different modes.  Trying each mode the colors never change to anything but Red and Green.  Turining it off and back on has makes no difference either.   Based upon the Programs and Features area the version of HP Phoenix Control software that came installed on my computer is 1.1.1. I know Christmas is coming up but only Red and Green all the time is gonna get old. Thanks for your help. Scott

A:HP Phoenix Control for LED Lights on Envy 860

Hello @Scott1515?, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the LED lights, and wanted to assist you! To start, can you provide me with teh Product Number of the desktop?  Here is a link you can use that will help you find your Model and Product Number:How Do I Find My Model Number or Product Number? In the meantime, have you tried using the HP Support Assistant, to check for updated drivers?  Did you always have this issue, or did it just start to happen recently?  Looking forward to your reply. Have a great day!
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I have seen this question and I have seen answers, but nothing that helps, so here goes: 1. HP Envy Phoenix hard drive died with Windows 8 installed2. Ordered $25 restoration disks3. Put in new hard drive and restored computer4. Did upgrade to Windows 105. Have permanent watermark saying activate windows, go to settings to activate windows6. Need windows activation key and have error: "Activation failed because this device doesn't have a valid digital entitlement or product key. Error code 0x803F7001 I understand the key is in the bios. I reinstalled from HPs DVDRs which I purchased.  Is there any solution short of calling HP or paying for a key?
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System HP ENVY Phoenix PCModel - seWindows bitVideo AMD Radeon R nbsp My PC has had a black screen reboot issue for the past days or so My son who plays the games on it believes that the above video card is causing the problem There was a recent set of Windows updates that included a driver for this hardware but after several attempts to install it including RESETS of Windows with an image CD via the update and or directly from the March AMD download the farthest that I get is a black screen after the driver software attempts to install I have done this with Windows Defender disabled I have tried in Safe Mode with Radeon R9 with 270 810 AMD problem ENVY Phoenix and without Networking but nbsp the AMD Crimson ENVY Phoenix 810 with AMD Radeon R9 270 problem software will not run there I did use the AMD removal utility as well nbsp The earliest problem before I started all the ENVY Phoenix 810 with AMD Radeon R9 270 problem diagnostics was a reboot loop nbsp Having said all this at one point I ran the HP BIOS utility than scans all the hardware for failures guess what video memory FAILED nbsp Failure ID LM HS- V-QFFV F-Q WM nbsp nbsp Is this an indication that the card is toast or that the driver and chipset is just missing messed up nbsp Another symptom is a weird set of vertical stripes on some graphical features nbsp So I guess my question is where do I go from here to get the PC back up nbsp Thanks Phil Solved View Solution

A:ENVY Phoenix 810 with AMD Radeon R9 270 problem

Hi @Tutescrew,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the  video memory FAILED. I will be glad to help you. This is a hardware issue, Please use the following and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
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Hello, I have some questions about this particular product. I'm interested in possibly ordering one however there are some things I'd like to know first. Does the computer have front installed case fans, what's the efficiency rating of the power supply unit & what other PCI slots other than the ones for the graphics card does the motherboard have?

A:ENVY Phoenix 860st Questions

Hi, There is not a lot on information posted on the HP Envy Phoenix 860st.  Is this the model that you are looking at? If yes, then use this link for the HP Support pages.  The sales site server does have a list of certified HP OEM graphics cards.  This particular model PC has a 600 watt power supply. HP is offering an extended return period during the holidays. Return & exchange informationWe have extended our return policy for the holidays. All purchases made between 11/1/15 ? 12/25/15 will have until January 15th, 2016 to return.
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A:Connecting two monitors to HP Envy Phoenix 860-010

Borgbear, welcome to the forum. Great computer! Here is a guide that should help you solve your problem.  Read the entire guide, but the section on connecting two monitors in Win 10 is towards the bottom of the guide. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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A:SSD Cache in HP ENVY Phoenix 800-445qe doesn't seem to be in...

Hi, Your PC should be using the Condusiv ExpressCache service.  It either works or it doesn't.  If you believe that it's not working then you need to contact HP Support (instructions from an internal HP employee). HP's support number is 800-474-6836 or 800-HPINVENT or online here.
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HP also says they now support oc under warranty. No help or zero instructions on how to do it in the bios. They just put it there for you to figure it out on your own. The settings are limited any ways. But, they don't explain what CPU power limits 1 and 2 are for. How they effect overclocking. I have a HP Envy Phoenix 810-430qe that came with a Intel i7 4790k. 

A:HP Envy Phoenix advertising overclocking but not supporting ...

Hi, From my view, overcloking won't come from manufacturers. Vendors WILL shoot to their feet if they told customers how to overclock and this is understandable: they don't want customers send machine back during warrnty period (1 year). Do you want to sell products and tell people how to break them then receive those products back during warranty period ? Regards.
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A:envy phoenix 810-160: trying to install Win10 after BSOD and...

Hi: Make sure you are booting from a USB 2 port. You won't be able to install Windows from a USB3 port. If you have the W10 installation media in a USB 2 port, windows may be looking for the sata controller driver, so see if this works... Download the drivers from this link below (first or second file listed -- 1st file listed (64 bit). Extract (copy) the files onto a usb flash drive without any folders. With the flash drive and W10 installation media plugged into the machine, boot from the W10 installation media. After you select the install now option, select the Drive Options - Advanced menu, then select the Load Driver option. You should now see the storage driver files listed. If you check the box, it will only include the compatible driver. Follow the prompts and hopefully, W10 will install.
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Greetings, I have seen this before. Did you implement any recovery strategy for getting back to your previous OS if you upgraded to Win 10? Have you backed up the important stuff because recovery does not always work? You may have to rebuild this PC using HP Recovery media or a reinstallation of Win 10. You need to create Win 10 boot media using a different PC. See Windows 10 Forum for detailed repair options and instructions. Option 5 applies when using Win 10 installation media. Refer to the beginning of the article for recovery options. Try the least destructive options first, startup repair or system recovery. Jay
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A:Dual VGA monitors on an Envy Phoenix 850se

Hi, Envy Phoenix 850se is a series of many products/options: Therefore you need a right option to have right ports. In short: what you were told was half true depending which option you picked. Regards.
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View Solution.

A:HP Envy Phoenix shutting down and restarting suddenly

Hi, You just purchased this PC? Nice system. I have a 810-150se. Similar to yours. I have zero tolerance for new products that fail soon after purchase. Return it as soon as possible! Jaco
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A:usb,card reader slots on phoenix envy 850

It is your choice of placement on the desktop. I keep my desktop on ther floor since it is cooler there, even though I use water cooling for my CPU.      Floor placement is normal for the type of desktop PC you have.   Desktop PC is a bit of a misnomer.  It doesn't mean that is where you have to place the PC.   Usually only the convertible desktop PC's are meant to placed on the desktop. The is why the optical drive placement is sideways.
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A:HP ENVY Phoenix 810-201no How do I boot into BIOS?

Press the power button and then immediately begin tapping the Esc key. That should invoke the Startup menu, where a number of options are available, including the F10 key for invoking the BIOS.
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A:envy phoenix 800-010hk black screen

Hi there @MujtabaAhmed?Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you have a blank display on start up and that you have tried a different display and cable. I am happy to help with this. I would suggest that you give this a try. There are a few things that you can probably skip, as you have done them, but otherwise try to do what you can. HP Desktop PCs - Computer Starts but Monitor Remains Blank (Windows 8) Please let me know if that works for you.
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A:HP Envy Phoenix 810-430qe 4790k overclocking?

@FattysGoneWild Good information! What speed are the dimms running?
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View Solution.

A:Will ASUS GTX 1070 be Compatible With my HP Envy PHOENIX 810...

First I would cut a piece of cardboard to 11.73 " x 5.28 " and try to fit it into the space.The 500W PSU seems OK based on this review. Also read this concerning Secure Boot.
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A:Brand new Phoenix Envy lags after 2 mins of gaming

Hi @thelastofme,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the computer lagging when playing internet games. I will be glad to help you. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please get back to me and I will help you.
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A:BSOD on a brand new HP ENVY Phoenix 850qe - dmp log included

Please read BSOD Posting Instructions & How to upload files

RMA it? As you have recently bought it
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A:HP ENVY Phoenix 800-090ez W8 Pro 64bit issue with vmware 64b...

HI wwu: 

Thank you for your inquiry.

I regret to inform you that we do not support virtual setups.

You may want to try posting on the commercial forum as they may be able to assist you with this issue.. Here is the  link click here
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I'm new to the forum and have just received my new Envy PHOENIX 860-180st customized with the following: Windows 10 Pro 64-bitIntel core i7-6700 4.0 GHz16 GB RAM512GB SSDGeForce GTX 960 2GBNo secondary drives (I store all data on a NAS)  From several webpages featuring the front panel LED lighting, I understood that the 860 series provided a method to customize these lights.  I also believe I read that the 850 series could only turn on/off.  However, I can't locate ANY documentation regarding the LED lights.  After hours of researching online, I now only have an interest to shut them off and lower my electric bill.  HP has not impressed me with this marketable "feature".

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A:ENVY PHOENIX Series - LED Lighting Control Solution

There is an application called HP Phoenix Lighting (or LED) Control which is used to control the LEDS.I discovered it in an older thread while perusing the topic. Check in the Control Panel or type it into the search box on the systray near the Windows symbol. There might even be an icon that represents the lighting control in the systray. My last HP product loan Omen 15 had an app called HP Omen Control, which allowed for control of groups of the keyboard backlighting. It allowed the owner to make custom color changes of the groups of keys.  If it needs reinstallation, then it must be done from the HP Recovery Manager. Check the reinstall software and aplications section of the HP Recovery Manager.  @NewEnvyOwner?Try the following softpaq. It is called the HP Phoenix Control utility. BTW, the HP rep you talked to was wrong. The softpaq was found in the self service download web portal for the Phoenix Envy 850 by HP Expert @Dragon-Fur.
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I purchased a HP ENVY Phoenix 860VX Desktop with a 256 GB SSD drive as the boot drive with a 1TB storage drive.  I have a Samsung Evo Pro 500GB SSD that I want to use as the boot drive.  I cloned the original drive to the Samsung Evo without a problem.  I opened the case of the PC to switch hard drives, and I can't find the SSD drive.  I found the 1 TB storage drive easy enough but can't find the SSD drive.  Can anybody help?

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A:How do replace ssd boot drive in a HP ENVY Phoenix 860VX Des...

Greetings, You may have a 256 GB M.2 PCIe (Non-SED) Solid State Drive. This drive connects on the motherboard, It is about the size of a stick of gum. It could be mounted vertically or laying flat on the motherboard (MB). The M.2 drive is much faster than a SATA 3 SSD.  You may not be happy with this change if you purchased a SATA 3 SSD. You might be better off going to a 512 GB M.2 if the MB supports it. I have noticed the M.2 drive performs closer to rated speed when you use an i7-5930k or an i7-5960x due to the 40 lane PCIe bus as opposed to 28 lanes on the i7 -5820k. It should be near the PCIe slots. Asrock, Asus, and Gigabyte locate the M.2 slots there as it connects to the PCIe x16 bus and uses the bandwidth of one of the x16 slots. If this is true, install the SATA SSD in available HHD bay using a 2.5 inch adapter. Then change default boot device in BIOS to the SATA SSD. You may have to experiment on what SATA port you use. EFI can be finicky. It is also possible that you may have to reinstall the factory image. I have an Asrock x99 board with M.2. The Asrock BIOS is much more forgiving and configurable. I am not familiar with your PC's MB or the boot configuration options available when going from an M.2 boot device to a SATA boot device. Making this hardware change could also mess up using the factory image to restore the PC. It depends on whether this hardware change is a configurable option at purchase. Cheers!
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Hi,I would to know how connect audio  from my ENVY Phoenix 860-100nl to an old Logitech X-540 5.1 System.I have three jack input in X-540 but only one jack output in HP desktop... Must I split sound from anhother source? (HDMI?)See the image Thanks in advancce to all.Cheers
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Has anyone installed a GTX 1080 in their Phoenix yet? I ordered my new GTX 1080 yesterday directly from Nvidia and it will be here next week. I am upgrading from a 4GB EVGA GTX 960 FTW card that has currently been in my Phoenix for a bit over a year now.
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Hello, I would like to buy this Gaming PC  but I read that it has water cooling instead of air cooling and I am not sure if I need to do maintenance for water cooling . I have PC with air cooling now and every month I need to clean the inside of PC from dust.
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Hey there the bluescreen bug is back again. I've been getting blue screens everytime my computer hibernates but otherwise is fine.

the error is
ntkrnlmp.exe which i have no clue what it is

Win7 (default HP) x64 Home Premium
Age of computer 1 year 3 months
Age of current system 4 months

extra notes
I installed catalyst 11.9 a couple weeks ago it was fine until the past two three days

Any help would be awesome thanks!

A:HP Envy 2nd Gen Bluescreen ntkrnlmp.exe during hibernate

Hi timestap

Update these old drivers,

Starting from iirsp.sys Intel Raid StorPort Driver

iirsp.sys fffff880`013b6000 fffff880`013c7000 0x00011000 0x439f418a 14-Dec-05 12:47:54 πμ
nfrd960.sys fffff880`018d2000 fffff880`018e2000 0x00010000 0x4485ef94 07-Jun-06 12:11:48 πμ
adpu320.sys fffff880`01400000 fffff880`0142f000 0x0002f000 0x45e4c6ff 28-Feb-07 3:04:15 πμ
adpahci.sys fffff880`01789000 fffff880`017df000 0x00056000 0x46377921 01-May-07 8:30:09 μμ
arc.sys fffff880`01382000 fffff880`0139b000 0x00019000 0x4656035b 25-May-07 12:27:55 πμ
SiSRaid2.sys fffff880`01bb9000 fffff880`01bc7000 0x0000e000 0x48da86c4 24-Sep-08 9:28:20 μμ
sisraid4.sys fffff880`01bc7000 fffff880`01bdf000 0x00018000 0x48e3f1f4 02-Oct-08 12:56:04 πμ
adp94xx.sys fffff880`0170e000 fffff880`01789000 0x0007b000 0x4939bf42 06-Dec-08 2:54:42 πμ
lsi_fc.sys fffff880`013c7000 fffff880`013e6000 0x0001f000 0x493ef531 10-Dec-08 1:46:09 πμ
How to update drivers? Read here Best way to update drivers for free?
Finish with the above and post back with any results.
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Greetings great minds nbsp I am a truly marginally tech inclined so I am reaching out to those with more skill than me nbsp I have a H - t Phoenix desktop running windows nbsp The computer is used daily but only fully powered down on a weekly basis nbsp Recently my computer has begun spazzing h9-1215t power shut after down on. desktop Phoenix out on the power up from a full shut down nbsp nbsp When I press the power button the computer will start the process the hard disk light may or may not begin to flicker the the computer shuts down nbsp A few seconds later without any input it will try and start up again and then shut down again nbsp I don't know if this is a damaging process so when it is powered down I unplug and wait a minute then plug it back in and try again nbsp After three or four trys it finally begins the boot process and has no more problems until I h9-1215t Phoenix desktop shut down after power on. fully power down again nbsp Any idea what the issue could be nbsp I don't want to scrap the computer configuring a new one and loading software is a major hassle I don't mean to insult myself but if you could dumb down your responses that would be really helpful nbsp
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Gentlemen Ladies I am strongly considering the purchase of above HP Desktop I will use the system for surfing the series h9-1210t for Desktop Is Overkill HP-HPE the Phoenix Me web and video and photo editing I am a novice in the area of video and photo editing I am taking up the craft as a hobby and see where it takes me The primary components of the system will be as follows - Windows Home Premium Upgrading to Windows when available - Processor rd Generation Intel R Core TM i - K quad-core processor GHz MB Shared Cache - Memory GB DDR - HD GB SSD TB HD - GPU GB Nvidia GeForce Is the HP-HPE h9-1210t Phoenix series Desktop Overkill for Me GTX DVI HDMI and VGA via adapter - Power Supply Watt - Liquid Cooling Solution - Monitor Looking at Dell Is the HP-HPE h9-1210t Phoenix series Desktop Overkill for Me quot x The system comes equipped with Adobe Photoshop and Adobe Premiere HP's Phoenix series is a favorite of some gamers I was considering an Imac but decided against it because I wanted to stay with a PC My question to the forum is are these components a little overkill The price is not a barrier for me

A:Is the HP-HPE h9-1210t Phoenix series Desktop Overkill for Me

I guess it will depend on how much video editing you end up doing. It is absolutely overkill for surfing the web, and overkill if you only do a little photo editing. The extra cores will help with the video editing, but you will never use them surfing the web. Even if you do gaming it will not help much. Games rarely use 4 cores of a processer. If you want a system like that, you would be better off building it yourself. It really isn't as hard as most people think and you will get better quality components, and exactly what you want. And you always have the experts here in chosing components and assembling the computer.
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General info winxp pro sp all updates applied except sp AVG free with virus db zonealarm needs replacing malwarebytes no old traces or other protection software was installed at reported (1112)" EXPLOIT PHOENIX "PHOENIX AVG type the time of thisincident AVG reported "PHOENIX EXPLOIT PHOENIX type (1112)" While browsing with FireFox my wife did a google search The link she wanted to take was marked quot safe quot by avg with a green check mark She selected the link which was taking a long time to load so she switched windows to an open game of Solitaire and made a move All of a sudden she got an AVG alert which stated quot Threat was Detected quot the next line said quot Phoenix AVG reported "PHOENIX EXPLOIT PHOENIX type (1112)" Exploit Phoenix type quot The offending application was Firefox exe and it also listed a file name which was not visible as the path was AVG reported "PHOENIX EXPLOIT PHOENIX type (1112)" too long It appeared to be pointing inside of one of the firefox profiles The alert popped up on top of the solitaire window and she sort of panicked and just hit her quot google button quot to get the page off the suspect one so she didn t see anything going on in the browser tab I got home she left everything just like it was - except she locked ZA and all I could see was the alert box over a google search page When I looked at the AVG events log scan results virus vault nothing indicated anything out of the ordinary had happened Also I have not had any trouble with browser redirection which seems to be a hallmark of this exploit or any other malware performance type problems at this time These are the steps I have taken so far and the results I ran an AVG full system scan which returned with no infections warnings possibly because the freeware version doesn t scan for rootkits or at least the option is greyed out I updated and ran MBAM which returned with no infections found I downloaded installed then ran the current free version of Sophos Anti-Rootkit which returned with some unknown files like mfc mfc u dll - all seemed to check out ok but nothing it recommended deleting I noticed after the fact that since it isn t the quot paid sophos av product quot that it doesn t do quot extensive quot rootkit scanning I downloaded installed updated the trial version of AVG Anti-virus then ran the specific scan for rootkits which returned with infections then ran a full system scan which returned reporting infections warnings I posted to the AVG forum and was asked to provide gmer outputs which I did Because following their instructions I had to run an older version of gmer locked up machine they told me they couldn t be sure but thought that I might be infected They suggested I try combofix and basically said good luck That lead me here to BleepingComputer Per posted instructions I have BC Backed up and imaged the drives BC Checked out the resources regarding slow computers but I am not having any performance problems BC and Joined enabled topic reply and certainly will keep a firewall up when I go to post all this BC Downloaded Defogger disabled CD emulation and will keep it disabled until this process is completed BC Downloaded ran the DDS script copied the results of DDS txt below and attached attach txt BC Downloaded ran gmer according to specific instructions and attached the resultant ark txt I am concerned with this because others have had similar alerts with various products but were not able to find anything until weeks later when they found out the hard way that they had this rootkit I am very grateful for any and all help Thank you DavidDDS Ver - - - NTFSx Run by Jessamyn at on Thu Internet Explorer BrowserJavaVersion Microsoft Windows XP Professional GMT - AV AVG Anti-Virus On-access scanning disabled Updated DDD - FF- F- E B- D D BF FW ZoneAlarm Firewall disabled BDA - B - F - -F FCFF F B Running Processes C WINDOWS system svchost -k DcomLaunchsvchost exeC WINDOWS System svchost ex... Read more

A:AVG reported "PHOENIX EXPLOIT PHOENIX type (1112)"

Hi songsmyth,Welcome to Bleeping Computer!My name is mpascal, and I will be helping you fix your problem.Before we begin, I would like give a few guidelines so that we can fix your problem as quickly and efficiently as possible:Be sure to follow all my instructions carefully! If there is anything you don't understand, don't hesitate to ask.Please do not do anything or perform other steps unless I have asked you to do so.Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.Don't attach any logs unless asked. Posting them in the forums will make them easier to analyze.If you are unsure of how to reply, or need help with anything regarding the website, please look here.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.STEP 1 - MBAMNote: In the event that you already have MBAM installed, you do not need to reinstall it. Simply Updating it and doing a Quickscan is sufficient.Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that everything is checked, and click Remove Selected.When removal is completed, a log report will open in Notepad.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBA... Read more
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Hey guys im completely new to this forum, 
My question is: When I try to lets say, use my head phones or sort it out so I can switch to them via the volume control, my computer suddenly goes into a blue screen mode, it did it with Skype too. I cant understand why it keeps doing this, Im assuming I need to update the drivers, which I already have done.. Im using Windows 7. If there is any info anyone would like I can link my Dxdiag info if needed. 
Many thanks
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OK I have Hardware error bluescreen been trying to get my new machine to work for a few weeks now but I keep running into problems I have RMA d the ram the motherboard and the chip so I m fairly certain they aren t all bad AGAIN The system is built as follows XFX nforce i Ultra Q OCZ g gk EVGA GX LG dvd burner tB maxtor HD Vista x ultimate SP The problem I have occurs when I load any games which require more processing power then freecell or when I am streaming HD videos off the web The computer bluescreens citing hardware error then after it reset the microsoft popup box comes up saying my pc recovered from a serious error If I click the check for a Hardware error bluescreen solution problem it refers Hardware error bluescreen me to my manufacturer There is a split second screen before the crash bluescreen where another one saying something about memory pops up its up for less then a half a second and the crash doesn t happen at a Hardware error bluescreen regular interval or a predictable time so I m never ready to catch it other then at a fast glance My logs don t show any errors or any problems go Vista EDIT I have tried using one of the memory modules instead of both same problem swapping either of them as well as using any one of the four memory slots on the board I actually had to install Vista using just one then once it was loaded I put the second one in END EDIT The memory is detected by the motherboard at wrong timings - - - at volts The RAM is - - - at volts which I have manually set won t boot at all otherwise I contacted OCZ and they told me to bump it to which I did but it did not fix the crash problem I have tried to contact XFX but I have been waiting like a week for them to reply with their website guaranteeing hour replies At this point I m not holding my breath lesson learned NEVER buy XFX gear their customer service blows I can provide any files or dump screens anyone would need to help me fix or diagnose this problem I am frustrated to the point where I will GLADLY offer a dollar paypal reward to anyone who can provide me with a solution customer service from the companies I bought the gear from other then OCZ who has tried to be helpful isn t working so I figure I will turn to the community Chris nbsp

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I have a bluescreen issue. Here is the info that i got at start up.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 4105

Additional information about the problem:
BCCode: 116
BCP1: B041C008
BCP2: B800D9A0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement:

Any help would be appreciated.
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I didn't think something like this could defeat me, but it has.

I run Win XP / Linux, ASRock mboard, Maxtor hdisk, 256 meg RAM. I get blue screens all the time, and they range from usbohci.sys to tcpip.sys. The system crashes both in Windows and Linux.

At first it was the nvidia driver, so I tried another graphics card, still errors. I changed the only usb device - the mouse - still errors. So now it could be anything - network, ram, hdisk.

If anyone has any suggestions for diagnostic, I'd be most appreciative!!


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Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Extra information about the problem
BCCode: 124
BCP1: 0000000000000004
BCP2: FFFFFA80041A88D8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x124_GenuineIntel_PCIEXPRESS
Server information: 260771c8-bb4f-4603-87bf-7c18b78d94da

Have gotten these kind of messages since july of 2009 and it stopped for like a mouth and now its returned it comes when im playing game like cod 4 and recently medal of honor beta version.

On the blue screen it says hardware hasnt been installed properly or drivers or missing or whatever i went to my driver manager and all the hardware stuff has the driver required.
OS is windows 7 64
asus G5j1 3D
Also I play with n52te belkin that replaces the wasd keys on key board and installed the driver from the disk.
Hope someone can help me with this problem

A:hardware or drive bluescreen

Please follow the instructions here to get us some more info:

The STOP 0x124 error is an error that's caught by your CPU and it sends it over to Windows. As such there's not much information in it that we can use. Typically it's a hardware error - but we're seeing it more and more often involving compatibility problems. It can also be caused by Windows corruptions and/or 3rd party driver corruptions (there's some disagreement about the last one).

So, please start with the troubleshooting steps here: Stop 0x124 - what it means and what to try
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Okay so I could rant about this alot but I will give you the details I think are necessary to solve.
If you need more info please ask.

I have gotten this error many times
Once I got it and my password was reset on that hd
I have tried using a drive sweeper.
I do not know how to solve
I have windows 7.

Any help would be so greatly appreciated.


A:Hardware Error Bluescreen (With picture)

Please follow this small guide to attach your minidump files so they can be analysed.
First locate your minidump files, they are usually found by clicking on your C: drive, in Windows Explorer, then click on Windows to view the contents. NOTE: If your operating system is installed under a different drive letter then look there.

The files are stored in a folder called minidump. The files will have a .dmp extension.

Zip up at least 6 of the most recent files into one zip folder and save it on your desktop (if there are less then just zip up what you have).
NOTE To zip up the files in Windows (all versions). Right-click the file, click on Send To, and then click
Compressed (zipped) Folder. That will create a zip folder containing a copy of the file.

If there is more than one .dmp file click on the first one, hold down the shift key and then click on the last one. That should highlight all the files. Then right click in the highlighted area click on Send To, and then click Compressed (zipped) Folder.

Below the Message Box click on Go Advanced. Then scroll down until you see a button, Manage Attachments. Click on that and a new window opens.
Click on the Browse button, find the zip folder you made earlier and click on it so it is highlighted.
Now click on the Upload button. Wait for the Upload to complete, it will appear just below the Browse box.
When done, click on the Close this window button at the bottom of the page.
Enter your message-text in the message box, then click on Submit Message/Reply.

Please tell me how long this error has been happening, did you change or update any item of software or hardware just before the problem began?

Please go Here and follow the instructions to run DDS, then Copy and Paste both the logs into your next reply.
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Not sure why. It basically tells me that either some hardware was lose, or some software was faulty, or something else. I usually get it when hosting a game on 'Diablo II' It sais if this is the first time receiving this error please restart your computer, if you've received it before contact your computer provider etc. Not sure what causes this. Not sure how to check my hardware for 'looseness' >.<.. Not sure whats even causing it. Today out of no where (just sitting there listening to music =/) I got the same error. I have no idea -.-. Thanks for any help, Jasio-

A:BlueScreen Error @ Hardware Problem?

Go HERE and follow the instructions.

If that doesn`t help. Zip 5 or 6 of your latest minidumps together and attach them here.

Regards Howard
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I got this bluescreen and I've had before after this new upgrade. Anyone know what it is?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 2057

Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 0000000000016920
BCP3: 0000000000000002
BCP4: 0000000000016D1F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Users\James Beagrie\AppData\Local\Temp\WER-15537-0.sysdata.xml

A:help with bluescreen error, hardware issue?

Most of the time your BSOD code is due to a bad driver. For more info try googling stop 0x000004e

Although it could also be caused by hardware, Ram and HDD would be the first Hardware that I would check.

What driver did you last install / What Hardware did you last install?
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So I have an intermittent computer problem which is hard to repeat so I was hoping that Sometimes no hardware Computer problem. post/bluescreen I'd explain what my computer is doing and hopefully it'll raise some red flags about what particular piece of hardware is having issues here I brought my computer to my parents house for Christmas break and as soon as I got home the problem started I plugged everything in and the computer wouldn't post I pressed the power button on the case the fans spun up but no display I hard stopped it and tried again Same story This happened a few times and I opened my case and moved my graphics card to a different slot to see if possibly the slot on my motherboard had gone bad and I just wasn't getting display from that It booted this time Curious I moved it back to its old spot it booted again Thinking it had rattled out of place somehow on the way I thought my problems were over I put everything Computer hardware problem. Sometimes no post/bluescreen back together and booted into windows no problem even played a few games Two days passed and the computer still worked fine then I woke up on Monday and started it and it wouldn't post again Again I hard stopped it and pressed the button again and it booted this time no moving of graphics card required It was a bit sluggish to boot but it did and I logged in and about minutes into loading on my desktop I Computer hardware problem. Sometimes no post/bluescreen got a bluescreen Code PAGE FAULT IN NONPAGED AREA STOP x xFFFFF A BC EF x xFFFFF E E x This told me if it was Computer hardware problem. Sometimes no post/bluescreen the first time I'd seen it to just restart my computer and see if I got it again so I tried again This time it booted normally quickly too Getting suspicious I began looking on the internet for what the code meant and after about an hour of searching I decided to run Furmark to see if it was a power problem the r X by sapphire is a very power thirsty card after all I ran the Furmark for about minutes and decided to add a new level to it and opened up Prime 's blend test and immediately I got a different bluescreen Code MEMORY MANAGEMENT STOP x A x xFFFFF x B B x BE I rebooted and ran Prime 's blend test and though my computer didn't bluescreen the test immediately failed suggesting there was a hardware problem I thought this was a clear indication that my memory had started to fail so I got a copy of memtest and ran it for hours which was about passes and got errors After this amount of time I began to think that it may just be a loose connection so I stopped the test shut down unplugged the machine and unplugged and replugged every connection into and out of the motherboard That was last night This morning I booted my computer and decided to do a timelapse video of a few hundred RAW files I took the other day I opened up photoshop Which has execution files on a different harddrive than the boot drive a PNY GB SSD and started to load each of the photos as layers with bridge in the task manager I watched the memory usage rise to when I suddenly got a third bluescreen Code PAGE FAULT IN NONPAGED AREA STOP x xFFFF E x xFFFFF E x So here I am today confused as heck just trying to figure out where to start to try to troubleshoot this issue Could anyone lend some advice My specs are below if they help Thank you so much for your time in advance Specs Windows Ultimate EditionCorsair TX - PSUSapphire r X - GPUAMD FX - CPU GB x GB Corsair Vengeance - RAMASUS M A - MotherboardWD Black TB - Boot DriveCorsair Carbide r - Case
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Hi everyone nbsp I've had my HP Envy -j ca for nearly two years not and as much as it has its issues I love this laptop Recently it has been working much slower and has become a bit too outdated to run newer programs I suspect it is an issue with Upgrade Envy Hardware HP the hard drive and am therefor looking at replacing it with a new SSD in an attempt to extend the lifespan of my laptop I am however also curious about upgrading some of the other hardware I've seen on the forum that many users have gotten mixed responses on the subject of replacing their motherboards with a new one My warranty has been void for almost a year even after HP fixed the fatal design flaw of this laptop unhinging at HP Envy Hardware Upgrade the base from opening and closing so I'm not at all concerned about voiding the warranty on my machine I have a tech grant with which I can replace components but if all else fails I will just use it to replace the whole machine so the loss of my laptop is not an issue I have backups and installation CDs for my OS as well so this is no issue nbsp nbsp nbsp I understand that I may very well not get the answer I would like to hear about this but if anyone has any information on how I could keep my laptop up to date it would be incredibly appreciated Thank you in advance for any answers you may have for me nbsp Cheers
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Few days earlier I pushed the on off button the laptop was on so I supposed that it bluescreen sleep mode error, hardware me... changings just switched to sleep mode But when I pressed some key instead of waking up it re-launched after windows is loaded a message sleep mode bluescreen error, hardware changings me... pops up that says windows has recovered from unexpected shut down and says that it was bluescreen error that accoured it when I press check online for solutions few seconds later the window just closes And since yesterday every time I turn on the laptop when windows is loaded pops up a message which says that some hardware changings are detected and they'll start working after reboobting the laptop I had some restore points so when sleep mode bluescreen error, hardware changings me... I meet that bluescreen error I wanted to restore one before this started to happen but for some reason it showed that I have no restore points at all I created another one after that just in case and when I meet that hardware changings problem I restored system settings to the last point I created But the process was unsuccessful error xc So I still got both problems I really hope you'll find any solution to this Regards

A:sleep mode bluescreen error, hardware changings me...

[email protected]_Isko Try these steps and see if the problem is solved: Regards.

Click on the star to say thanks.Please mark if it solves your problem.No work for LENOVO I volunteer.