Windows Support Forum

Installed new hard drive

Q: Installed new hard drive

Hello all!!!! My name is John. I am trying to find some help with an issue that arose after I installed a new hard drive in my computer. I started getting a message that stated:

C:\Users\Owner\App Data\Local\Conduit\API Support\API Support.dll

Anyone know how I can repair this? I saved an image of my system before installing the new hard drive and then just downloaded the image to the new hard drive. HELP!!! please!!

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Preferred Solution: Installed new hard drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

A: Installed new hard drive

You might just need to run some registry cleaners to fix and remove those corrupt registry keys.
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A:New hard drive installed sucessfully, now my computer cant find any hard drive
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to boot up Here's my issue I have a HP Desk top w I with newly installed my get (1TB) 7 installed Hard do Win Drive How a standard GB hard Drive I bought a new Hard drive TB Western Digital so that I could move everything to the new one and use the old one as storage I had trouble even formatting the new drive but eventually got it and successfully installed a full version How do I get my newly installed Hard Drive (1TB) with Win 7 installed of Win the old hard drive has Win Vista with Win upgrade on it When I boot up the computer I receive a message asking which WIN i want to use and actually either one works I wanted to format my old drive so that I would only have one Operating system w WIN installed I tried to format it the old drive at the command prompt but alas it wouldn't let me So I said the hell with it and opened the case and disconnected the power cord first and then I unplugged the SATA cable as well How do I get my newly installed Hard Drive (1TB) with Win 7 installed as the power How do I get my newly installed Hard Drive (1TB) with Win 7 installed cable to the hard drive I tried to re-start the computer but now it says cannot find something unable to read or error So I take it something is missing from the new WIN install to my new hard drive WOuld luv a simple fix explanation from someone waay more knowledgeable than myself Thanks in Advance R Dave

A:How do I get my newly installed Hard Drive (1TB) with Win 7 installed

Did you by any chance have both drives connected when you reinstalled? If so, your boot files may be on the 320 gig drive.

Try running a startup repair--you may have to run it 3 times.

Startup Repair
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At start up I am getting the blue screen which says "remove any newly installed hard drives or hard drive controllers"

I did take out the hard drive and connected it to another computer using a sata to usb cable, but the drive was not recognized so I put the hard drive back.

Now when I am unable to boot up. It is a windows 7 64bit.

A:BSOD -Remove any newly installed hard drives or hard drive controllers

Please upload the BSOD Posting Instructions Upload the files here, this will tell you how.

Also, please give us a better explanation so we will understand what you did.
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I have tried this on multiple computers. I have also removed it from the enclosure and connected the drive via SATA... the result is identical. I checked the bios and the drive appears there.

The drive does spin when powering up. It is hot (even though it cannot really be accessed).

Any suggestions? Is this drive done?

A:Hard drive installed, shows in Drive Mngmnt, in Bios, but not in Comp.

Go to Disk Management, in the bottom part of the screen, right click the drive, select 'change drive letter or path', next window select add, next window select a drive letter from the drop down box. For an external drive it's best to use a letter lower in the alphabet. If disk management wants to initialize and format it, don't do it if there is data on it you don't want to lose. If no data or if you don't care, go ahead. It will show in computer when a drive letter is assigned.
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A:Running Xp on an external hard drive with Vista installed on internal drive.

Yes this is possible as long as your BIOS supports booting from USB.
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Partition Wizard Home Edition v5.0 shows Disk 2 that the first partition is *: and that it is unallocated, Capacity 7.88GB, Used 0GB, Unused 7.88GB, Status None and Type as Logical. Should these settings be changed?

Thank you
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A:XP installed itself on my 2nd hard drive!?

If you are not sure of how the hard disks have been configured and none of us could help.

On a same cable one hard disk must be configured as a Master while the other as a slave. Only the master boots.

Base on your description I suspect you have triggered a dual boot with XP and have installed the two operating system on the "same drive". A drive without an operating system should not be able to tell you to reinstall windows. Also I have not seen a version of Windows allowing me to choose which hard disk to continue with a boot up, unless you are into the virtual machine software.

Please check again and confirm.
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A:USB Hard Drive not being installed

Do you have any yellow or red flags in device manager next to
usb devices?
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A:SSD Hard Drive installed

Is the SSD seen by the bios? The OS recovery disk is in a CD drive?
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Thank you

A:New Hard Drive installed

Originally Posted by BarrieNoodles

I just installed a new Seagate 1TB HD as my second drive. In the near future I want to set up a multi OS booting, Vista, Windows7 and later Linux.
Vista is on my C: drive and I wonder if I should load Win7 and Linux an the first two partitions of the second drive or create two new partitions on Drive 1 and install them there.
Partition Wizard Home Edition v5.0 shows Disk 2 that the first partition is *: and that it is unallocated, Capacity 7.88GB, Used 0GB, Unused 7.88GB, Status None and Type as Logical. Should these settings be changed?

Thank you

If you're going to be using Linux then I suggest you make 2 partitions on the second drive and install them seperately, otherwise Linux will take up the whole hard drive for it's tiny OS, it converts it to a format that cannot be used or detected in windows so I would allocate about 10GB for Linux and leave the rest for W7
PS: Any chance you can move this thread to General Discussion Brink or Zero or any other moderators passing by?

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A:New hard drive installed but...................

Check out these references and see if either helps resolve your problem:
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A:Installed new hard drive, what do I do next?

You can go to the dell website and look under support drivers and downloads for the xp drivers needed for your model of computer and go from there.
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OS: Win XP
My Level: Computer Savvy... know NOTHING about Hardware though. : )
After my computer failing to boot for a week I've gone in the BIOS and re-set the boot order to

Hard Drive
Removable Drive
Disabling (the PXE thing)

Pc now boots fine, but the Primary Slave Hard Drive is not installed? Have I lost it? If I "install" it (assuming that I can...) will that wipe it clean? This is my back-up data drive and just want to know if I've lost it completely or not. Whatever the case, I do NOT want to wipe it if it's not dead already.

Thanks, and sorry for the basic question. : )

A:Hard Drive Not Installed

Gaminatrix said:

OS: Win XP
My Level: Computer Savvy... know NOTHING about Hardware though. : )
After my computer failing to boot for a week I've gone in the BIOS and re-set the boot order to

Hard Drive
Removable Drive
Disabling (the PXE thing)

Pc now boots fine, but the Primary Slave Hard Drive is not installed? Have I lost it? If I "install" it (assuming that I can...) will that wipe it clean? This is my back-up data drive and just want to know if I've lost it completely or not. Whatever the case, I do NOT want to wipe it if it's not dead already.

Thanks, and sorry for the basic question. : )Click to expand...

Can you change it from Primary Slave Hard Drive to Secondary Master or Slave .. In other words can you try it on the other channel?
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A:installed my second hard drive

Take a look at how your computer sees your drives by going to Control Panel -> Administrative Tools -> Computer Management -> Disc Management to be sure your boot order and disc labels are correct.
You have a lot of choices, but you cannot have the Dell Boot on both drives.
Most find it wise to use one drive for operating system and programs, and the second for data and operations related to the installed software.
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A:Installed a 3Gb hard drive

Hi jpk

Can you give us a full screen snip of Disk Management

Disk Management - Post a Screen Capture Image

It may be recognized, but unallowcated & unformatted.
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History stated in

Finally got around to replacing the hard drive (been using other laptops) but at boot up get the following message:
PXE:E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM
Operating System not found

How do I fix this? Please help...

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A:Installed New Hard Drive, cant get to the net

This link should be of use: Gateway Support
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A:just installed new 60 Gb hard drive, 57.2 GB now?

A 60 gig drive in disk manufacturer's gigabytes is really 55.88 gig in real gigabytes. It's the difference between calling a gigabyte 1,000,000,000 (disk makers) and 1.073.741.824 (Windows and the rest of the planet).
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any help apprecciated


A:I just got my second hard drive installed and...

TacoPaco9317 said:

any help apprecciatedClick to expand...

Found this on the iTunes Web site:

iTunes for Windows: Moving your iTunes Music folder
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A:New Hard Drive Installed

In disk management choose simple volume, allocate the amount of space you want, format it, then give it a name or letter. From what I can recall.
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A:Installed a New hard drive

you need to setup to boot off the CD (windows CD or recovery CD ) what do you have ?
This is a bios setting - boot order
make the CD 1st before the harddrive

On Dell I think there is a F key to also choose boot device F11 or F12 i think - but need to look up
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A:add 2nd hard drive with installed os

Yes, you can place the drive in another computer as a slave (make sure to change the jumper and check the one on the other drive) or in an external USB enclosure.
You may need to "take possession of " the files and folders to access them.
NO, it should not try to boot the other drive (it couldn't even if it tried since the Hardware Abstraction Layer will be invalid for your computer) if you put it in as a slave.
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A:Second installed hard drive isn't seen by BIOS

I do not think it has anything to do with the "Windows Boot Loader (Winload.exe or Winload.efi)". However, I did try it out and running a "bcdedit /set {GUID} path \windows\system32\winload.exe" produced a non-booting OS (even if I attempted to use my current workaround by interrupting the BIOS at boot). Here is the current behavior I am seeing when I hit ESC to enter the BIOS setup (you have a window of less than 2 seconds to hit this key before the WIndows Boot Loader menu comes up). The following are the paths to settings in the BIOS menu, followed by the settings I am seeing:       * Boot Menu                - Shows only SATA0       * Computer Setup > Storage > Device Configuration               - Shows only SATA0       * Computer Setup > Storage > Boot Order > Legacy Boot Sources               - Shows only SATA0       * Computer Setup > Storage > DPS Self-test               - Shows both SATA0 and SATA1 ?! UPDATE:I just found the fix (HP devs will need to fix this bug though). SOLUTION:  I made the following BIOS change:      * Computer Setup > Storage > Advanced > Power-On Options               - POST Delay (in seconds)            5 Settings a POST delay (from the default of nearly no delay to 5 seconds) fixes the problem. In fact, if I wait 3 - 4 seconds into the delay, and then hit the ESC key to enter the BIOS setup, everywhere I was seeing "Shows only SATA0" above before,  is now showing both SATA0 and SATA1. Everything is looking and working as I would expect it to. Problem solved. Thank you to everyone who attempted to help out.SFMChris
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This is my first encounter with winxp, I was using win 98 previously.

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A:installed Win XP on a new hard drive..won't boot

I think my first post had a very ambiguous question. All I really need to know is what to look for in safe mode to change to make my pc boot normally? I am sure it is something small, but I can't think of it!

Thanks again,
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A:Installed new hard drive but have question........

Are you saying the standby button is greyed out? when you installed or reinstalled windows xp did you install all of the drivers needed?im guessing that its an old inspiron laptop if it came with a 25 gig hard drive at the time.what you need to do is go to the dell website and look under support drivers and downloads for your model of computer.then you install them, the most important ones are audio, video, chipset, and internet but there might be a whole lot more that you will need.when you go into the control panel look under appearances and themes, then display, then screen saver, then power.also you can go into the device manager and see what drivers you are missing. they will have a yellow question mark beside them.hope this helps.
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A:XP will not boot after new hard drive installed

to set my boot flag in stone i use gparted
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Regards, John

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View Solution.

A:Does the HP 15-ax003na come with a 1TB Hard Drive Installed?

Hey Will, The PC did come with 1 TB according to the marketing spec here: -wes
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A:new hard drive with window 7 installed

I'm curious----where can you buy a hard disk with Windows already installed on it?
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A:erase xp installed hard drive

which distro of linux? some distros will take care of the partitions and get rid of xp as part of the install if you so choose.
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A:New Hard Drive Installed Trying To Install Win 7

What are you using to install windows ? A retail dvd ? Did you make the disc yourself ?

And what`s with all the capital letters LoL
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You probably forgot to partition the drive so you can actually use it. What OS are you running?
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A:Hard drive went kaput.Installed a new one!!!!

Heat can indeed cause electronics and mechanical devices to fail, cleaning out the dust and making sure the fans are always working is important.

But hard drives do fail no matter how well you treat them, they're extremely precise devices and are prone to failure. Backing up is your only true solution to preventing data loss.
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Howdy Baked...

Just for clairfication, which type of portable drive did you install ?

For the most part, you shouldn't have any problems...
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A:Installed new Hard Drive & RAM...appearance is different

You need to install drivers. Display adapter drivers will allow you to select other screen resolutions, and chipset drivers should allow the system to go into standby.
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A:How to get pre-installed windows 8 on new hard drive

I would imagine your laptop has a recovery partition, if you were to image and transfer that partition you should then be able to use it to install windows 8 with AHCI enabled!?

That's if your BIOS makes AHCI mode available.
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A:Problem with installed hard drive

I put this in your own thread. Replying to a guide is NOT going to get you any help.

1 Buy a windows install disk.
2 Boot with your install disk and install windows.

You cannot take a hard disk with windows installed and put that disk in another system. It will not work. [At least most of the time it will not work]
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A:BSOD: Installed new Hard Drive on PC

Apparently the BSOD is caused by Broadcom NetXtreme Gigabit Ethernet driver.

[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 3] 0 e1 fffffa80049df050 00000000 fffff80002eda200-fffffa8005fe9220 Success Error Cancel pending
Unable to load image \SystemRoot\system32\DRIVERS\b57nd60a.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for b57nd60a.sys
*** ERROR: Module load completed but symbols could not be loaded for b57nd60a.sys
\Driver\b57nd60a nt!PopSystemIrpCompletion
Args: 00016600 00000000 00000006 00000005
And the driver is old.

fffff880`04c00000 fffff880`04c6c000 b57nd60a T (no symbols)
Loaded symbol image file: b57nd60a.sys
Image path: \SystemRoot\system32\DRIVERS\b57nd60a.sys
Image name: b57nd60a.sys
Timestamp: Wed Aug 24 09:11:33 2011 (4E5472ED)
CheckSum: 000723E8
ImageSize: 0006C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Ethernet NIC Driver Downloads | Broadcom

Let us know the results.

* Is SonicWall NetExtender a must there? At least dont put it at startup.
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Any ideas?

A:Won't boot if 2nd hard drive installed

Quote: Originally Posted by Rayman2702

I have a dell Vostro 200 slim tower with 250 gb hard drive, running win7 ultimate 32 bit. I've just put in a 1tb western digital drive. It won't boot past the dell screen. However, if I unplug the keyboard then plug it in, so I get the keyboard error message, plug the keyboard in and press f2 (to get into bios), the drive is shown correctly. In the bios, all the settings appear correct ie boot sequence etc. if I press f1 instead of f2, the pc boots properly and the drive is shown in my computer / disc manager etc.

I have updated the bios but still it won't go past the dell screen. I have re-formatted the drive so it is completely empty but still it won't go past the dell screen.

Any ideas?

Clarification needed:

Was everything OK until you got the 1 TB drive? Why do you mention it?

Are you trying to install on the 250 GB or the 1 TB?

When did the PC last operate OK and what have you done to it since that time?

I assume you have some type of installation disc. Is it OEM, retail, borrowed, burned, or what?
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A:Installed new hard drive now having problems?

It could be any number of things but the PS would be a good place to start because that's where everything begins...
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A:Installed new hard drive and no internet

Get the latest chipset and networking drivers from Dell's web site, support section. Use your Service Tag for easier searching. Yes, you can use CD, floppy, USB flash drive, etc., to copy those files between computers. Install the chipset first. You may need others, but those should give you network access.
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Yo're not using those old windows installations so I would say go ahead do it
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A:How to partition hard drive after w7 installed

Is anything currently on this hard drive?  Stated size if hard drive?
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A:I installed a new hard drive getting error HELP!

Try manually booting from the DVD drive by using the popup boot menu during the BIOS POST.

It is usually access by pressing the F11 or F12 key during the POST.
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A:IBM ThinkPad t-20- Hard drive not installed

So if you enter the BIOS setup it doesn't see the hard drive either?

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A:Installed new hard drive & everything freezes.

Is this an additional drive or a new one with the operating system and all the programs etc.

Sounds like it may be a new primary one.

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A:I installed windows 10 on a new hard drive on my a...

Hi, It looks like your notebook does not have driver support for windows 10. You could try to install the windows 8.1 drivers which are available on acer drivers page, or you can try to install the most recent drivers which are available from the realtek web page. However, I cannot tell you that in any way you will be able to get back the Dolby. But as far as I know dolby digital plus comes integrated in windows 10 or it should come if your notebook has dolby support. You should check it in playback devices, here select speakers, and then properties. In the top menu of the new window you should have dolby. If you are not happy you can try to manually install dolby from the drivers folder which you downloaded from acer drivers page. Inside there should be a folder named PCEE4 which contains the installers for dolby home theater and dolby advanced audio. But I cannot tell you how well it will work on w10 since they were made for w8.1
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Is this when I install Windows XPHome Edition? I don't want to miss something. Thanks for any help you can give me.


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A:Can I use Pre installed Vista Hard Drive in another PC?

You are correct, Vista install is tied to that old system. So you will lose the activation, BUT you can call up MS and tell them your system broke and they usually allow you to reactivate.

BUT since the 2 systems are different, odds are the Vista won't boot, and if it does there are many drivers not going to work and it is usually easier to reinstall.
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Title^ wmp = windows media player
please help

A:New hard drive, wmp not installed, where do i Download?

Get Windows Media Player - Microsoft Windows
You might, depending upon your Windows OS, get a slightly different Microsoft web site, however, the above is probably it.

If the above does not work for you, there may be a backdoor:
Download Media Feature Pack for Windows 7 N with Service Pack 1 and Windows 7 KN with Service Pack 1 (KB968211) from Official Microsoft Download Center
Windows 7 x86 & x64 versions available

If none of the above works for you, please let us know, there are many others who can help!
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A:Installed new hard drive, get message on boot

A little help with this, please? I'm baffled, I'm no computer newbie and I've installed many-a hard drives before, but I had never gotten this message after installation. The exact model of the hard drive is:

Hitachi HTS547575A9E384

This is a picture of the message:
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My company clones hard drives for deploying our software (each software comes with a new computer and a new windows license). We clone the drive to avoid installing the mother board drivers, windows updates, sql server, etc etc each time. This worked great with Windows XP but with Windows 7 we get a boot error on the clone:

"Windows failed to start. A recent hardware or software change might be the cause. To fix the problem..."

Is there a way around this issue? We are a small company and it really is a pain to re-install everything for each new release we do.

Thanks in Advance,

A:Cloning A Hard Drive With Windows 7 Installed

What software are you using to clone disks?
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A:I installed win7 on one hard drive, but it seems to need 2 to boot

I think your error was installing Windows 7 without first disconnecting the XP drive. During the installation, the boot files for Windows 7 were put on the XP drive. That could not have happened if you had disconnected the XP drive.

I think you can solve it by disconnecting the XP drive and then running a repair install on the Windows 7 drive. You might have to run repair several times.
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My Regards,

tdb a.k.a. Trina

P.S. Do I install the Application/ Driver Cd after installing all 3 WinXP's? Is there anyway for me to download WinXP SP2 & SP3. Thanks again.

A:I have questions: Installed New Laptop Hard Drive

Hey trina,

if its your manufactures Restore Disk - the Bloatware just comes with it 9 times out of 10. It will also repartition your drive for you. Removing the bloatware can be done once it finishes installing XP. go to Add/Remove Programs ---> and select all the programs that say Compaq, Quickconnect, ISP setup. You can delete EVERYTHING safely with the exception of 1. something that says Drivers in it (video drivers, webcam etc) and Microsoft patches and programs
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A:New hard drive, installed, jumpered slave, can't use, win xp...
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My current computer has 3 hard drives. The first one has the operating system and installed programs and is slowly dieing. I have 2 back up hard drives, one internal and one external. How can I move the installed programs to some where safe (such as the other hard drives or a laptop), reformat the main hard drive, reinstall windows and then move the programs back without having to reinstall them?

Any help would be greatly appreciated!!!

A:Dieing OS hard drive and installed programs? Help

You cannot.

The best you could clone the partition. But...if it has errors and basically amounts to a partition full of junk...cloning won't be the answer for you. Cloning a partition is a good strategy only when the partition is healthy, the O/S is free of malware, and there are no problems with the hardware, the software, or the O/S.

You could try a backup of the current O/S but I've already pointed out that any transfer/duplication of garbage...will probably yield an unsatisfactory result.

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A:Validation of OEM Win7/64 installed on new hard drive--have OLD one

I don't see any reason to uninstall from the old drive unless you think you can extract your Product Key from it with Jelly Bean. Does it have a different Windows installation than the new drive?

You may as well call Microsoft on their toll free number and find out if your Product Key is valid.
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A:Error Message: Hard Drive - Not Installed

More likely the hard drive is dead. They are pretty well bolted in and hard to come loose. Is it really a Dell with Windows XP? Maybe a good excuse to go buy a new HP.
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Mother Board M2N68 LA

Can you please hel me?Please.......

A:Vista freezes after installed 2nd hard drive

Well I understand you dont want to lose .. Pictures. But anyway, what is your ram, what is your 2nd hard drive capacity? I had a 140GB and I had 768 ram, and then, my computer failed because I had too low cpu speed and ram.

You might have to remove the hard drive that causes the problems and get a lower capacity, preferably one with 100 or less GB. Sorry if this is too little but come on how fast can you fill in 100GB..
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EDIT- Disc is Vista Ultimate sp1

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A:Added New Hard Drive And Installed Xp That Belongs

Are they both supposed to be XP Pro installations?
Or was your wife's computer XP home?
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A:error message..hard drive not installed

gfs said:

My hard drive dissapeared. I tried unplugging the power cables as suggested but it did not fix the problem. Is it dead? It's less than 2 years old. I have a Dell with a 40g hard drive.Click to expand...

What exactly was the scenario behind this problem gfs?
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Thanks in advance!

A:Solved: Installed XP on the same hard drive as 7, and I can't boot 7 :(
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i wasnt expecting this to be a problem and am not sure where to go from here.

A:installed new storage hard drive, cant see it in my computer

You will probably need to initalize & format the new drive in Disk Management