Windows Support Forum

Smaj

Q: Smaj

I have lost my ability to print from my 5510. I lost that ability when my power sources was inadvertently un-plugged.

please advise.

Relevancy 100%
Preferred Solution: Smaj

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/directdownload.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Smaj

What's a "5510"? What error are you getting? What hardware is involved and what exactly are you trying to do?

https://forums.techguy.org/threads/smaj.1123439/
Relevancy 54.61%

Below is the DDS and attached are the Attach and Ark Infected with compromised. & TROJ_GEN.R47C2DI. Bank TROJ_DROPPR.SMAJ details logs I updated my computer and it appeared that a file in my appdata local temp file was replicating Infected with TROJ_DROPPR.SMAJ & TROJ_GEN.R47C2DI. Bank details compromised. itself and trying to activate something I think at one point it might have gotten through My scans have located it I was tempted to restart in safe mode and delete the files manually Infected with TROJ_DROPPR.SMAJ & TROJ_GEN.R47C2DI. Bank details compromised. but I wasn t sure if this was the way Infected with TROJ_DROPPR.SMAJ & TROJ_GEN.R47C2DI. Bank details compromised. to proceed or if it will get everything According to Trend my card details have been compromised I have cancelled that card but want to make sure there is nothing left if another card was to be used My computer keeps trying to update these updates I was sure I had done before I also located a virus to be in my Java updater which kept asking to update I cleaned it and it has since stopped I don t know if I can trust it though When I ran GMER the first time it got about minutes in and my computer blue screened There is something still on my computer how to get at it I am not sure quot Onenote quot has appeared in my icon tray in the bottom right of the screen I don t recall putting it there or ever installing it I think I know where I picked the virus up from also If anyone can help it wouldbe greatly appreciated DDS Ver - - - NTFSx Run by Whistler at on Sat Internet Explorer Microsoft Windows Home Premium GMT AV Trend Micro Titanium Maximum Security Enabled Updated F AC- AA - D- C- E E SP Trend Micro Titanium Maximum Security Enabled Updated D - C A- -BE C-BB CF BF SP Windows Defender Disabled Updated D DDC A- F- fae- E -DA C ACF FW Trend Micro Firewall Booster Enabled A C- - B -B B - F DDE Running Processes C Windows system wininit exe C Windows system lsm exe C Windows system svchost exe -k DcomLaunch C Windows system svchost exe -k RPCSS C Windows system atiesrxx exe C Windows System svchost exe -k LocalServiceNetworkRestricted C Windows System svchost exe -k LocalSystemNetworkRestricted C Windows system svchost exe -k netsvcs C Windows system svchost exe -k LocalService C Program Files Stardock MyColors VistaSrv exe C Program Files Stardock MyColors WBVista exe C Windows system svchost exe -k NetworkService C Windows System spoolsv exe C Windows system svchost exe -k LocalServiceNoNetwork C Program Files Trend Micro AMSP coreServiceShell exe C Program Files Trend Micro UniClient UiFrmWrk uiWatchDog exe C Windows system conhost exe C Program Files Trend Micro AMSP coreFrameworkHost exe C Windows system conhost exe C Windows System svchost exe -k Akamai C Program Files Common Files Apple Mobile Device Support AppleMobileDeviceService exe C Program Files Bonjour mDNSResponder exe C Program Files Microsoft LifeCam MSCamS exe C Windows system PnkBstrA exe c Program Files Common Files Protexis License Service PsiService exe C Program Files Microsoft Search Enhancement Pack SeaPort SeaPort exe C Windows system svchost exe -k imgsvc C Program Files Common Files Microsoft Shared Windows Live WLIDSVC EXE C Windows system WUDFHost exe C Windows system svchost exe -k NetworkServiceNetworkRestricted C Windows system SearchIndexer exe C Program Files Common Files Microsoft Shared Windows Live WLIDSvcM exe C Windows system atieclxx exe C Windows system taskhost exe C Windows system Dwm exe C Windows Explorer EXE C Program Files Intel Intel reg Rapid Storage Technology IAStorIcon exe C Program Files CyberLink Power Go CLMLSvc exe C Program Files Realtek Audio HDA RtHDVCpl exe C Program Files iTunes iTunesHelper exe C Program Files ATI Technologies ATI ACE Core-Static MOM exe C Program Files Common Files Adobe OOBE PDApp UWA AAM Updates Notifier exe C Windows System MRT exe C Program Files Trend Micro UniClient UiFrmWrk uiSeAgnt exe C Program Files Stardo... Read more

A:Infected with TROJ_DROPPR.SMAJ & TROJ_GEN.R47C2DI. Bank details compromised.

Hello and welcome to Bleeping ComputerMy name is etavares and I will be working with you to fix your computer.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a log, please do so again as instructed below, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:We need to create an OTL report,Please download OTL from this link.Save it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Under the Custom Scan box paste this in:

netsvcs
msconfig
drivers32 /all
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\system32\*.sys /90
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\*. /mp /s
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
CREATERESTOREPOINT

Click the Quick Scan button.The scan should take a few minutes.Please copy and paste both logs in your reply.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HEREWe also need a new log from the GMER anti-rootkit Scanner. Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.Please first disable any CD emulation programs using the steps found in this topic:Why we request you disable CD Emulation when receiving Malware Removal AdviceThen create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:How to create a GMER logIn your reply, please post both OTL logs and the GMER log. Thanks and again sorry for the delay.

http://www.bleepingcomputer.com/forums/t/394565/infected-with-troj-dropprsmaj-troj-genr47c2di-bank-details-compromised/