Windows Support Forum

<<HELP Black Screen Of Death>>

Q: <<HELP Black Screen Of Death>>

so i dont know much about computers so no fancy talk thanks.

heres my problem i have a HP computer, windows 7
my computer was walking all fine until suddenly switched it on next day and it says window is loading
but when its done it just have a black screen with a cursor icon that i can move.

ive tried google help and youtubing it but to no avail. because ctrl alt delete dont work when i press it nothing pops up.

i tried system restore but it cant find system restore point. i dont want to reinstall everything if theres any to fix it without that
would be much appreciated

thanks im loosing my mind trying to find out how to fix it

Relevancy 100%
Preferred Solution: <<HELP Black Screen Of Death>>

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

A: <<HELP Black Screen Of Death>>

posted to different section
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I'm getting the black screen with movable cursor or KSOD Black Screen Of Death on Windows (Black Vista Black Of Death) Screen screen or with cursor movable KSOD Vista Black screen with movable cursor or KSOD (Black Screen Of Death) Vista What happens The system powers on POST BIOS Start windows normally Windows splash screen - gt Black screen with movable cursor or KSOD (Black Screen Of Death) Vista Black screen lt - What I can do I CAN enter BIOS and have reset the default settings I CAN press F to give me advanced boot options but all options have the same result apart from quot Repair your computer quot I CAN load the quot Repair your computer quot option I CAN move the mouse around the screen I CAN press shift times to get a dialogue to appear but no control panel I CAN press the power button to shut down the system I CAN start up in safe Black screen with movable cursor or KSOD (Black Screen Of Death) Vista mode which is exactly the same but with lower resolution I CANNOT seem to do anything else However there are workarounds to accessing the hard drive I CAN use MSDaRT or the System Recovery Tool I CAN use the hard drive as an external USB hard drive on another machine What I've tried Startup Repair - Could not detect a problem System Restore - No restore points Windows Complete PC Restore - A valid restore location could not be found Windows Memory Diagnostics - No errors SFC Scan - No problems Stand alone system sweeper - No problems Hotfix Uninstall - Nothing to uninstall I also COULD do a partial or full quot Packard Bell Recovery quot which is essentially like reinstalling windows I DO NOT want to do this I'm sure this is just a simple software issue really and I would rather avoid a reinstall Can anyone recommend what steps I should try to resolve this Thanks

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.
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In need of serious help To begin I am stupid and haven't backed up any of of Stuck blue after death screen screen death, of black on my files so for now a windows reinstall is out of the Stuck on black screen of death, after blue screen of death question unless it's completely necessary okay so the problem I was using my computer as normal Then while on Google Chrome it started getting slow and said quot not responding quot this happens all the time to everyone so I waited and then the dreaded Blue screen of death appeared Didn't get a look at what it said because it shut down almost immediately After that it loaded as normal Which is weird I think But got stuck after startup on the black screen of death All I have is a cursor Can't do ctrl alt del can't load any of the safe modes When I go on startup repair it says quot no restore points quot on system restore and quot could not detect a problem quot on system repair or whatever it's called There must be something to fix this I live in hope that the whole system doesn't need to be wiped clean because as I said I stupidly haven quot t backed up my files Can anyone help Please

A:Stuck on black screen of death, after blue screen of death

this sounds like it should be a BSOD thread, post a seperate thread in the BSOD section following the posting instructions for BSODs, make sure you include the dump files, if you don't know how to do that, it should tell you in the BSOD posting instructions.
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Hi been tying to solve BlackSOD for awhile now can be very in frequent problem then at other times I will get a Death Screen Gaming of of Screen or Black Black Death lots of Blacksod all at once PC will fail most of the day for days on end Then Balcksod stops for while like right NOW Today PC booted no problems able to post Last night PC would not work at all for hours PC was going into a BlackSOD when staring Windows or Black Screen of Death or Black Gaming Screen of Death soon after Black Screen of Death or Black Gaming Screen of Death desktop appears Here are my specs All compents where bought in at PC Black Screen of Death or Black Gaming Screen of Death D I Y store PC D I Y then built the PC not me OS win bit Home premium purchased at PC D I Y install by PC D I Y on the or thereabouts reading off invoice AGE OF SYSTEM HARDWARE All components where new when built on the or thereabouts AGE of OS OS has not been re-installed since it was first installed but have re-installed from a backup approx ONCE to try and stop BlackSOD which started sometime in FEB March CPU Intel Hz GTs QPI M CACHE LGA GPU ATI using ATI version using older driver as driver Blacksod still happened Motherboard ASUS Sabertooth-X LGA DDR SATA UBS RAID RMGS- GBRM PSU PWCO-HX- Corsair HX- ATX Modular PSU mmFAn Plus sliver CASE Antec Two Black ATX Tower Case lots of fans System manufacturer Exact mode number

A:Black Screen of Death or Black Gaming Screen of Death


How are the temps and voltage readings? If the PC is currently overclocked please reset back to defaults for testing purposes

Boot into the BIOS and post the temp and voltage readings. Usually Under Hardware Monitor,PC Health Status, or similar.

Once you have this info Install HWMonitor and take a screenshot of the program at idle and under load.

There could be a possible problem with the processor that could be caused by heat or voltage, or a bad CPU.

Download and install Prime95 (if you don't already have it installed) and perform the test
-Open Prime95 and choose Just stress testing
-Run each test (Small FFTs, In-place large FFTs, and Blend) for a few hours each to see if there are any errors produced or critical temps reached.

Common Platform Error Record @ fffffa8008925038
Record Id : 01ce475c64645785
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 5/2/2013 17:42:27 (UTC)
Flags : 0x00000002 PreviousError

Section 0 : Processor Generic
Descriptor @ fffffa80089250b8
Section @ fffffa8008925190
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal

Proc. Type : x86/x64
Instr. Set : x64
Error Type : Micro-Architectural Error
Flags : 0x00
CPU Version : 0x00000000000106a5
Processor ID : 0x0000000000000000

Section 1 : x86/x64 Processor Specific
Descriptor @ fffffa8008925100
Section @ fffffa8008925250
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal

Local APIC Id : 0x0000000000000000
CPU Id : a5 06 01 00 00 08 10 00 - bd e3 98 00 ff fb eb bf
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0 @ fffffa8008925250

Section 2 : x86/x64 MCA
Descriptor @ fffffa8008925148
Section @ fffffa80089252d0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : Internal timer (Proc 0 Bank 5)
Status : 0xfe00000000800400
Address : 0x00003880068fac3b
Misc. : 0x0000000000007fff

Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`0365f000 PsLoadedModuleList = 0xfffff800`038a2670
Debug session time: Thu May 2 13:42:27.610 2013 (UTC - 4:00)
System Uptime: 0 days 0:00:10.687
Loading Kernel Symbols
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800... Read more
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Hi My first time I had this Gaming or of Death Black Screen Death of Screen Black BlackSOD problem was while playing BF a few months ago one day all good next BlackSOD the only way out was a reboot as keyboard and mouse where non- responsive The only thing I had done was install an ATI beta driver I got rid of it and went for the normal one ATI driver Since then I have come to suspect the drivers for ATI now using non Beta tried ATI ones still got the BlackSOD amp Razer deathadder when I was using the Synapse version I'm now using the legacy DeathAdder driver v Eng instead Still getting BlackSOD But since I'm Black Screen of Death or Black Gaming Screen of Death here posting I would like know how to stop the BlackSOD as would half the planet At this time my PC has been Black Screen of Death or Black Gaming Screen of Death running for hours Black Screen of Death or Black Gaming Screen of Death will out any problems using the ATI but last week when I was using the ATI drivers it took attempts of trying to get the PC to stay ON As of the PC boots up with out any problems Until of course I run anything like a GAME Then I can be certain a BlackSOD will happen at some point like a few nights ago while playing BF for a few hours BlackSOD in the middle of a game The BF gamers nightmare I tried to do an Up-grade using my Win home that is keep all my stuff and let window re-install itself but the Windows Compatibility Report comes but BLANK only saying quot An error prevented a required compliance check from completing Cancel the installation and try upgrading again quot A clean install is something I don't want to do as yet but that seem to be the path unless there a FIX Things I have noticed Black screen lol Synapse after using their update button my mouse had a bar not a pointer Got rid of Synapse long beep followed by short one Only heard it once yep it's the graphics card but here I'm posting so it may not be this only happens sometimes when tying to re-install the ATI driver software NEVER when the PC starts amp then goes into a BlackSOD I get one beep saying ok then BlackSOD after I have logged in and start moving my mouse around and doing stuff OR BlackSOD within seconds before I get to log in Plugging in my Razer usb headphones only sometimes the PC beeps soon after BlackSOD USB confilcts maybe Update have move USB stuff around to different ports Strange Audio garble sometimes after the BSOD happens Using the sabertooth On board RealTek Have not installed the ATI HDMI audio Fixes so far After the BF BSOD a few months back I used a back up Paragon Software Backup and Recovery Free to re-install System was stable for a while but updating ATI dirvers and Razer brought the BlackSOD back The Paragon backup is oldish so saving the important data now using Genie Time line pro Now using Atiman Uninstaller to remove and then re-install ATI Before I followed net directions deleting all by hand Auslogics BoostSpeed to clean and do what it does Plus CC cleaner run SFC scannow only got to can't fix errors which I suspect is the reason for the Compatibility Report amp upgrade won't work stuff that's missing is jpegs from window screensaver I guess given what in the CBS log plus desktop ini post here Ps I don't suspect malware as i have all the goodies to keep me safe plus I don't go near weird sites unless Gaming and Nasa is weird Any help would be good cheers Update Have install Afterburner to controls fans and last night after two hours of planetside system had another BlackSOD inside the zip are files from system events logs from last night This is the first time that the system has recorded anything to events expect to say quot system was shutdown unexpectedly quot which is me doing a hard reboot So progress Have all the tools and have set the dump files ran Driver Verifier didn't get a BlueSOD dump file no idea why Here are the two Error codes generated by Driver Verifier copied form the BlueSOD x c x e xfffff af c x Driver Verifier set... Read more

A:Black Screen of Death or Black Gaming Screen of Death

First things first update your BIOS it is very old:

BIOS Version: American Megatrends Inc. 1304 , 2/08/2011
Next uninstall the following it is likely doing more harm than good:

Start Menu\Programs\Wise Care 365
Start Menu\Programs\Wise Disk Cleaner Free
Start Menu\Programs\Wise Registry Cleaner Free
Start Menu\Programs\Wrye Bash
Next run some hardware tests the errors you are getting indicate possible hardware failure / defects:
Furmark will stress test your GPU
FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

Also report the temperatures of your GPU at idle, and when it maxes out during the stress test
Next run prime95 this will stress test your ram/CPU:

Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.

Again report your temperatures at idle and under load.
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A:Black Screen of Death true black no keys work at all!!!HELP

Do you see the bios splash screen?
Did you ever enter BIOS before, so you know how to do it?
Do you see the win7 animated welcome screen (prior to logon)?
cd repair disc .... you mean this? System Repair Disc - Create
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Hello everyone I have a Toshiba Satellite L D- X computer for the kids and for the Death/Blue of Screen Death Black Screen of price it's a Black Screen of Death/Blue Screen of Death good laptop Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a Black Screen of Death/Blue Screen of Death game and downloading a program from the net Had to do a force shutdown and since then we have a BSoD on every boot-up This is what we have tried On 'Starting Windows' we are given an option of either 'Launch Startup Repair' which ends up as BSoD or 'Start Windows Normally' which reverts back to the 'Starting Windows' option list Any attempt to enter 'Safe Mode' results in BSoD Attempting to boot an ISO of the Windows Recovery Disk on a USB key we did highlight it and promote it to the top results in BSoD Borrowing a proper Window installation DVD and highlighting this as an option results in BSoD In fact the only option we used that threw up something different was using advanced boot options On one of these options we got the Blue Screen of Death with the following information Unmountable Boot Volume Disable Bios Memory Options such as caching shadowing Tech info Stop x ED xFFFFFA C CDO xFFFFFFFFC x x I don't mind erasing the hard drive and starting again there's nothing on it that's critical I'd very very much appreciate a steer on this Checked the web for stuff and nothing seems to assist in any other options I am not particularly tech literate but can follow instructions Thanks in advance PS I have not been able to access any option that allows me to either format the drive access DOS or any other options that allows me to try any of the rational things you've set up in your sticky I'm in Dublin Ireland in case you're wondering about the timeline

A:Black Screen of Death/Blue Screen of Death

Hi, malbekh; and welcome to the forum. Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem
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A:Solved: Black screen of death at startup, all began with a blue screen
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Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.;EN-US;307545

Forum example of a successful recovery here:
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A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...
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A:Windows 7 Black Screen then Blue Screen of Death

The SFC.exe did not work either.
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OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.
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While attempting to boot, Death before screen login Black during of Screen restore a previous backup of my system with Norton Ghost I got an error and the system rebooted Upon reboot I get the black screen of death with just the cursor instead of the usual login screen I have tried the following thus far These all give me the black screen of death with movable cursor boot in safe mode boot in safe mode with networking boot in safe mode with command prompt last known good configuration I did an Black Screen of Death during boot, before login screen initial system startup repair which went through and said it repaired it rebooted but no change I did a pre-boot diagnostic test - nothing memory test - nothing tried restoring from restore point but it says I don't have any LIES BLASPHEMY tried restoring from restore point on external disk - seemed okay then failed chkdsk - found some stuff fixed it no change tried ctrl alt del on black screen of death - nothing Now I know that the hard drive itself is alright that is the information is still all there still While I can't give you exact specs I can tell you that I am on a Dell Studio XPS running Win home premium bit I'm at a loss as to what else to do Despite being a black screen with just a movable cursor the system still appears to be running as every few minutes it will show the quot thinking quot cursor where it shows the little circle next to the arrow If anyone has any tips or suggestions it would be greatly appreciated hugs and kisses Amplitude

A:Black Screen of Death during boot, before login screen


Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.
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A:Motherboard splash screen - then black screen of death =(

I went into the Bios Setup Utility and reset to factory defaults. I then changed the boot order so that I would boot from DVD before HDD. For some reason this did it. It now works. Maybe it just needed time to rest? Because this hardly sounds like the solution to my problem.
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I have one SSD 120gb in the C:/ which it host the operating system and some minnor programs, in a HDD which is my D:/ drive there I have my games.

ASRock 990FX Extreme 9
AMD FX 8350
Kingston Hyper X 120GB SSD
WD black 500GB HDGB HDD
Corsair Vengeance 8gb Ram 2133Hz
Windows 8

Thanks for the time, if more info is needed I willl gather it and post it

A:How do I fix windows blue screen of death and black screen

Update, seems that some tweaking did fix the problem, go to search and type power, in the left click on the one that says change what power buttons do, then uncheck the box that it says turn on fast startup (recomended) then save changes and a restart and youre done -at least for me it worked-
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-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!

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Hi, Im running Win 7 Home Premium

I have the black screen of death.

I restarted, it went to Startup Repair and for the past few hours haven't been doing much except searching for problems and fixing problems.

I tried to cancel it but it would hang, resulting in a forced restart.

I tried loading from the Recovery Disc, but every time I select the OS and to view the recovery options, it goes straightaway to Startup Repair. I would wish to choose System Restore.

Not too sure if this is linked, but the only downloads I did yesterday were the Windows Updates for June.

Anybody can offer some help? I can't get to the login screen. Just Startup Repair and restarts and Startup Repairs.

In the meantime I'm downloading another Repair Disc ISO to try. But i appreciate any help given!


A:black screen of death

Can you boot into safe mode?
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Hello, My sister has a computer with a BSOD (black screen of death). I have tryed opening Task Manager with CTRL-ALT-DEL but it will not work. Besides reinstalling, Any ideas?
It started when Roblox was installed,using Windows 7 Home Premium N

A:Black Screen Of Death.

Did you have any errors installing/using Roblox?
Oh, and it's BLUE Screen of Death, not BLACK
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I have an asus laptop. I usually shut it down because if I dont when I go to turn it on I have to unplug it and the battery hold the button for 30 seconds then restart it. This last time though it wont work. When I press power button the lights come on but the screen stays black and a slight touch of the power key will immediately turn it off. Sometimes it will go into reboot loop.
I can't get to BIOS.
Can't get to safe mode.
Can't boot from cd.

wut to do?

A:Is this Black Screen of Death? Please help me.

Your AC adapter may be bad. Mine quit working and I had to buy a new one.
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Ok not sure what up but having of Black death screen tryed two hardrives makes me think its not a software issue And im stuck as the machine wont boot Hee is the story so far It had been months since id been on the internet so yesterday I updated and i ran S amp D AVG AdAware and updated Zone alarm from to and all was well I left my machine running over night it was still running in the morning but soon after turned itself off Now when i turn it on it give me the same error message box twice after booting Black screen of death into windows quot Validation failed for C WINDOWS SYSTEM VSINIT dll Your probably missing nessassary root certificate quot I didnt go any further and fist tryed rebooting it a couple of times Black screen of death sometimes the menue apears transparent and sometimes it Black screen of death seems ok and lauches programms no prob but each time the same message comes up twice i also tryed system restore to an earler time same message also tryed doing a repair from the Windows XP Pro cd then i get this message quot file i vgaoem fon could not be loaded The error code is set up cant continue quot Now this gets me worried and after a search i get different solusions some alien to me and some conflicting the only one i tried is at RUN typing sfc scannow but windows cant find it Now im lost and concerned any help much apreachated thanks in advance The commnad is sfc scannow notice the space after c and before if i can get the thing to boot ive tryed - times and it just hangs on a black screen no post I ve changed the power supply the same thing the hard drive tryes to start and sounds like it stops How can i tell if the hardrive has gone if i cant boot and i have no other hardrive have failed on me in the past year and a bit so i wouldnt be suprised if its happend again but this time i have no spare ps ill give it another go tommorow after it and me have cooled down Still no joy Have found and replaced the hardrive but still it doesnt post or beep or even give the monitor the green light Just a black screen The the harddrive bigins to whirl then stops i reset the cmos batery still nothing I did this as i remember it saying at boot something about the cmos being reset then something being updated then i noticed when it did boot the clock was But as ive now tried two harddrives im lost Has this now become a hardware problem and should i post it to the hard ware section Any ideas nbsp

A:Black screen of death

Oops just noticed a similer post

but have changed the power supply, so this means its got to be the mother board, as the caps lock does not light up?

and if i have to buy a new mother board what do you recomend as this one has only lasted a year and the one previous 2 years.

im using an
asus a7n8x delux
2400 amd

the asus board go good reviews but what is the best and most reliable board out there that will take an amd 2400?

The strange thing is it happend soon after the zone alarm update also. and the error message i got suggests that others have had trouble with it but found no answer.
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Hi I recently Screen Death Black of started up my Black Screen of Death desktop and suddenly it was a black screen with only the Black Screen of Death cursor There was nothing I can do can't get into task manager or anything I tried going into repairs Black Screen of Death during the startup and tried system restore and the others but no go Safemode does not work either same black screen issue We tried putting in a Vista upgrade disk in but after you click on install vista I receive a message stating quot A required CD DVD drive device is missing If you have a driver floppy disk CD DVD or USB please insert it now quot I tried downloading the driver file from the hp site and also extracted the setup file which I then put in the usb But when I plugged in the usb and tried going to that file I still get the message no driver Any help is much appreciated Computer HP Pavilion Elite m f Windows Vista home premium x GB AMD Phenom x Processor GB Hard drive

A:Black Screen of Death

Hi why are you using a vista disc you could do better with a win 7 disc and run a start up repair
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Running windows ultimate Like many people I ve (Tried death of everything) screen Black got the black screen of death Upon startup after the windows image I hear the start up Black screen of death (Tried everything) sound but the screen is completely black No cursor like so people Ctrl alt dlt yields nothing I can Black screen of death (Tried everything) get into safe mode In safe mode if I disable the drivers for my graphics card Nvidia GeForce GTX -not even months old I am then able to restart into normal mode I ve tried updating the drivers and I ve tried installing older drivers I ve also done every system restore point available Nothing has cured my problem I did run that download that is supposed to fix most issues with this problem too also Black screen of death (Tried everything) no luck there I have ran Superanti spyware AVG and Malwarebytes All come up with a clean slate I can only assume it s a registry error or something else Here is my HTJ log that was run in normal mode Any help would be appreciated greatly Kevin from kevin s resource center suggested I go here Logfile of Trend Micro HijackThis v Scan saved at AM on Platform Windows WinNT MSIE Internet Explorer v Boot mode Normal Running processes C Program Files x Common Files Java Java Update jusched exe C Program Files x AVG AVG avgtray exe C Program Files x AVG AVG Identity Protection agent bin avgidsmonitor exe C Users Mira Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKCU Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKLM Software Microsoft Internet Explorer Main Local Page C Windows SysWOW blank htm R - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName F - REG system ini UserInit userinit exe O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files x Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - C Program Files x AVG AVG avgssie dll O - BHO Groove GFS Browser Helper - - C - D -B F - BBC D A E - C PROGRA MICROS Office GROOVEEX DLL O - BHO AVG Security Toolbar BHO - A BC A - F - -AA - D C - C Program Files x AVG AVG Toolbar IEToolbar dll O - BHO URLRedirectionBHO - B F A - E - -BA - B E FF - C PROGRA MICROS Office URLREDIR DLL O - BHO Java Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files x Java jre bin jp ssv dll O - Toolbar AVG Security Toolbar - CCC A -B CA- -B A - F DD - C Program Files x AVG AVG Toolbar IEToolbar dll O - HKLM Run HDAudDeck C Program Files x VIA VIAudioi VDeck VDeck exe -r O - HKLM Run Adobe Reader Speed Launcher quot C Program Files x Adobe Reader Reader Reader sl exe quot O - HKLM Run Adobe ARM quot C Program Files x Common Files Adobe ARM AdobeARM exe quot O - HKLM Run Cpu Level Up help quot C Program Files x ASUS AI Suite CpuLevelUpHelp exe quot O - HKLM Run QuickTime Task quot C Program Files x QuickTime QTTask exe quot -atboottime O - HKLM Run SunJavaUpdateSched quot C Program Files x Common Files Java Java Update jusched exe quot O - HKLM Run AVG TRAY C Program Files x AVG AVG avgtray exe O - HKCU Run SUPERAntiSpyware C Program Files SUPERAntiSpyware SUPERAntiSpyware exe O - HKCU Run BitTorrent DNA quot C Program Files x DNA btdna exe quot O - HKUS S- - - Run Sidebar ProgramFiles Windows Sidebar Sidebar exe autoRun User LOCAL SERVICE O - HKUS ... Read more

A:Black screen of death (Tried everything)

Welcome to Bleeping Computer Forums.

We appreciate you coming to us for help but you've posted on the wrong section.
HijackThis logs must only be posted here:

Since you've already identified your video driver as the cause of your startup problem, I doubt it will be a malware issue (which is what HijackThis is used for), but it would do no harm to have our malware experts take a look at the log.
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I'm having an interesting situation with a computer I built for a friend It happens randomly but if you touch the computer no noticeable electrical discharge occurs the screen goes into a reset type black screen all the fans rev up and that's it It stays like this until you either hit the reset switch or power off completely Once you reset you get the Windows did not shut down properly screen At first we thought it might be a faulty CD drive because it was happening when he pushed the CD drive eject button or when he closed the drive I switched out the CD drive for a new one and when I went to put the side panel back on I Screen Black death of NOT touched the body of the case with the panel and it did it This doesn't happen regularly I can't recreate the problem I tried moving wires the case button pin connectors and moving the case around opening and closing the CD drive and nothing I put his case on his plastic floor mat and told him to try and avoid touching it until I figure this out We haven't tried a windows reinstall or anything software related He's running AVG free scan showed nothing I'm going to get him on Norton internet security and run a registry check with Registry Mechanic Any thoughts -ZALMAN CPU Cooler -LG X DVD Burner - Bulk Black SATA Model GH LS -COOLER MASTER Centurion CAC-T -WW Computer Case -Microsoft Windows Home Premium -bit - SAMSUNG Spinpoint F HD HJ Black Screen NOT of death GB RPM SATA - SAMSUNG TB RPM -CORSAIR CMPSU- TX W ATX V -EVGA -P - -TR GeForce GTS MB -bit DDR -ASUS M A TD PRO USB AM AMD FX -ASUS PCE-N PCI Express Wireless Adapter -G SKILL Ripjaws Series GB x GB -Pin DDR SDRAM DDR PC -AMD Phenom II X T Black Edition Thuban GHz Socket AM

A:Black Screen NOT of death

That kind of "screams" Hardware. No need to change any drivers. I would check each and every cable for damages (including checking everything between case and outlet for proper grounding) even anything coming from the PSU that isn't connected.

What I can't say from here is, if you guys are charged up statically by an unfortunate combination of carpet/footwear and lack of humidity or if you simply provide a better ground than the cables.
whatever the case...electrical current seems to run ways it's not supposed to and that pulls down your comp.

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So I'm assuming this is the wrong forum to post this If death? of BLACK SCREEN that is the case please point me in the BLACK SCREEN of death? right direction and accept my appology I don't have a quot blue screen of death quot but rather a quot black quot screen of idle time of who knows how long these days This is my problem if it doesn't apply to this help forum tell me where to post it at and upon knowing the right place I will elaborate on the issue Running Windows Home Premium x on a hp laptop G about gigs of RAM gig hard drive pentium dual core t at ghz and basics installed to keep laptop simple have more info once i'm in forum I need to be I start up the laptop it boots fine from what I can hear Windows animated start op orb does what it does normally brings me to the log in screen where I have accounts to choose from admin and standard I log in under my account which is a admin account and then I get a black screen with a movable cursor for what seems like forever Realistically it's about minutes Guessing Then when it finally does move on from the screen I get normal settings on what is my normal desktop however it lags bad takes forever for that crappy hp wireless assistant to turn on It's getting annoying I have a past Microcomputer Degree but I bought a PC years back preinstalled with Vista and hated it and never kept up on OS from vista on out So I know it's not normal but this day and age and being out of tune I need some help please thanks

A:BLACK SCREEN of death?

Hmm, you can try typing "msconfig" in the start menu and go to the startup tab then disable as many unnecessary programs as you can, excluding your Anti virus.
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Just quickly typing this in safe mode. I updated my malwarebytes and I was told to restart pc (because it had found 18 pup's) which I did. Now after the wellcome screen it fades to black so only the white cursor is seen. This is a real pain and I don't know if the driver has gone again. My next reply will be on my tablet, can anyone offer any suggesstions on what do to please? Am running windows 7.

A:Black screen of death

If available, I'd start with the install disk and do a startup repair. The next step will depend on the results of this first step
Keep us posted
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Hi bare with me here as I try to explain this as clearly as possible So yesterday I tried to boot my laptop only to get a black Screen of Black Death screen no bios post nothing Power lights come on fans spin but that's it I had tested it down to the point where I was pretty sure it was a GPU Motherboard issue It has always run pretty hot so my plan was to do a Black Screen of Death GPU reflow However this took a strange turn this morning After leaving Black Screen of Death it sitting for hours I tried to boot it up and surprise it went into post After that it went to a windows update screen went to updating then I got a blue screen of death with the error code worker thread returned at bad irql Black Screen of Death then it restarted After that straight back to black screen of death and can't get it to post again This has really confused me as I was sure it was a mobo gpu issue until this and was all set to perform a reflow today Now not so sure what to do If anyone has some helpful insight into my issue I would very much appreciate it Ryan

A:Black Screen of Death

Did you try safe mode?
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Hi AAAAAAAAAArgh running windows xp professional, on boot up pc seems to load ok right upto logo screen , no strange beeps or noises but the screen turns black , can still see the arrow cursor and can move it but cannot see anything else on screen . Tried F8 works ok to get safe mode screen up can move up and down the headings with arrow keys to select any heading , tried various but the same happens just a black screen . tried loading recovery cd that came with the Mesh Matrix PC nothing happens . The actuall pc sounds fine but its about to go through the window can any body guide me through this , PLEASE . Martin

A:Black screen of death

Just a thought but, canu get into bios and check the vid to see if is being regonized at all or if thier are additional setting, kinda sound like my issue
refer to my post!
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so i dont know much about computers so no fancy talk thanks.

heres my problem i have a HP computer, windows 7
my computer was walking all fine until suddenly switched it on next day and it says window is loading
but when its done it just have a black screen with a cursor icon that i can move.

ive tried google help and youtubing it but to no avail. because ctrl alt delete dont work when i press it nothing pops up.

i tried system restore but it cant find system restore point. i dont want to reinstall everything if theres any to fix it without that
would be much appreciated

thanks im loosing my mind trying to find out how to fix it

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What's Up,

I was doing some homework on my desktop when all of a sudden the screen went black. I tried holding the power button down to see if that would shut it down but it didn't work. I unplugged it from the wall for 5mins and that didn't work either. The system is only 1 year and 1/2 old. I called and talked with the geek squad and they are wanting to charge me $100 just to look at it. A buddy of mine told me that my video card may need replacing. I have a Gateway GT4010; 1G RAM. Hawaii is very expensive, Help?

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Hello I am having terrible problems with what seems to be only occuring in my Incredimail program Every time I open an email click a link edit settings etc my pc reboots itself I am using Windows XP Home as my OS Here is my HJ log just in case it s not just Incredimail I have totally uninstalled and then reinstalled Incredimail and it is still occuring Logfile of HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE Internet Explorer v SP Running processes C WINDOWS System Of Black Death Screen smss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system spoolsv exe C Black Screen Of Death WINDOWS system MultiAppNT exe C WINDOWS Explorer EXE C Program Files ewido anti-malware ewidoctrl exe C WINDOWS System svchost exe C Program Files Common Files Softwin BitDefender Communicator xcommsvr exe C Program Files Java jre bin jusched exe C WINDOWS System svchost exe C Program Files Common Files AOL ee AOLSoftware exe C PROGRA PESTPA PPControl exe C PROGRA PESTPA PPMemCheck exe C PROGRA PESTPA CookiePatrol exe C Program Files Logitech Video LogiTray exe C progra yahoo YCentral YahooCentral exe C PROGRA MICROI INTERN KEMailKb EXE C PROGRA MICROI INTERN KPDrv XP EXE C Program Files eBay eBay Toolbar eBayTBDaemon exe C Program Files Muiltmedia keyboard utility KbdAp A exe C Program Files Softwin BitDefender bdoesrv exe C PROGRA Softwin BITDEF bdnagent exe C WINDOWS system LVComS exe C PROGRA Softwin BITDEF bdswitch exe C Program Files Google Google Talk googletalk exe C Program Files CalendarPal CalendarPal exe C Program Files The Weather Channel FW Desktop Weather DesktopWeather exe C Program Files Adobe Acrobat Distillr AcroTray exe C PROGRA INCRED bin IMApp exe C Program Files Common Files Softwin BitDefender Update Service livesrv exe C Program Files Common Files Softwin BitDefender Scan Server bdss exe c progra softwin bitdef bdmcon exe C Program Files Softwin BitDefender vsserv exe C Documents and Settings Nyn Mandragoran Desktop SHORTCUTS PC MAINTENANCE HijackThis exe R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride localhost O - BHO eBay Toolbar Helper - D E - A E- DFB- E-AAB F BD - C Program Files eBay eBay Toolbar eBayTB dll O - BHO no name - - F - D - - D F - C PROGRA SPYBOT SDHelper dll O - Toolbar IncrediBar - D - C - -BF -C ACBF E - C Program Files IncrediBar bin IBTBar dll file missing O - Toolbar amp Google - C B - - d - B - A CD F - c program files google googletoolbar dll O - Toolbar eBay Toolbar - AD -F A- D-BD -B CC DF CE - C Program Files eBay eBay Toolbar eBayTB dll O - HKLM Run SystemTray SysTray Exe O - HKLM Run SmcService C PROGRA Sygate SPF smc exe -startgui O - HKLM Run SunJavaUpdateSched C Program Files Java jre bin jusched exe O - HKLM Run HostManager C Program Files Common Files AOL ee AOLSoftware exe O - HKLM Run PestPatrol Control Center C PROGRA PESTPA PPControl exe O - HKLM Run PPMemCheck C PROGRA PESTPA PPMemCheck exe O - HKLM Run CookiePatrol C PROGRA PESTPA CookiePatrol exe O - HKLM Run LogitechVideoRepair C Program Files Logitech Video ISStart exe O - HKLM Run LogitechVideoTray C Program Files Logitech Video LogiTray exe O - HKLM Run YCentral c progra yahoo YCentral YahooCentral exe O - HKLM Run FLMK KB C Program Files Muiltmedia keyboard utility MMKEYBD EXE O - HKLM Run KEMailKb C PROGRA MICROI INTERN KEMailKb EXE O - HKLM Run KPDrv XP C PROGRA MICROI INTERN KPDrv XP EXE O - HKLM Run eBayToolbar C Program Files eBay eBay Toolbar eBayTBDaemon exe O - HKLM Run BDMCon C PROGRA Softwin BITDEF bdmcon exe O - HKLM Run BDOESRV quot C Program Files Softwin BitDefender bdoesrv exe quot O - HKLM Run BDNewsAgent quot c progra softwin bitdef bdnagent exe quot O - HKLM Run BDSwitchAgent quot c progra softwin bitdef bdswitch exe quot O - HKLM Run MSConfig C WINDOWS PCHealth HelpCtr Binaries MSConfig exe auto O - HKCU Run googletalk quot C Program Files Googl... Read more

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I just tried to install a biochemistry tutorial and netter antomy atlas to my pc. Once i peformed the restart I get a promp that says lsass.exe entry point not found. The procedure entry point _resetstkoflw could not be found in the dynamic libary msvcrt.dll. The the same this pops up again only under system.exe. I know that when i tried to install the programs they replaced my msvcrt.dll. After i push ok I get a blank screenand a cursor that is all. The same thing happens in safe mode. Now I just need to replace it with the original one. However I don't have a recover disk to do this. So is there any other way to fix my problem? Is there a way i couls replace it via a flash drive? Thanks guys.
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Computer has problems screen of death Black after log-in nothing loads except for a taskbar without a start button Using Black screen of death ctrl-alt-del can access the options given and attempt to turn off or Black screen of death restart but just hangs at the screen saying quot shutting down quot The hijackthis log is as follows Logfile of Trend Micro HijackThis v Scan saved Black screen of death at PM on Platform Unknown Windows WinNT MSIE Internet Explorer v Boot mode Safe mode with network supportRunning processes C Users Albert AppData Local Google Chrome Application chrome exeC Users Albert AppData Local Google Chrome Application chrome exeC Users Albert AppData Local Google Chrome Application chrome exeC Program Files x PowerISO PWRISOVM EXEC Users Albert AppData Local Google Chrome Application chrome exeC Users Albert AppData Local Google Chrome Application chrome exeC Users Albert AppData Local Google Chrome Application chrome exeC Users Albert AppData Local Google Chrome Application chrome exeC Windows SysWOW rundll exeC Users Albert AppData Local Google Chrome Application chrome exeC Program Files x Trend Micro HijackThis HijackThis exeR - HKCU Software Microsoft Internet Explorer Main Default Page URL http ie redirect hp com svs rdr TYPE amp tp iehome amp locale en us amp c amp bd Pavilion amp pf cnnbR - HKCU Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Search SearchAssistant R - HKLM Software Microsoft Internet Explorer Search CustomizeSearch R - HKLM Software Microsoft Internet Explorer Main Local Page C Windows SysWOW blank htmR - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyServer http localhost R - HKCU Software Microsoft Windows CurrentVersion Internet Settings ProxyOverride localR - HKCU Software Microsoft Internet Explorer Toolbar LinksFolderName F - REG system ini UserInit userinit exe O - BHO IDM Helper - C - - B-A BF- B C A A - C Program Files x Internet Download Manager IDMIECC dllO - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files x Common Files Adobe Acrobat ActiveX AcroIEHelperShim dllO - BHO Increase performance and video formats for your HTML lt video gt - E D- - FD- C - A F - C Program Files x DivX DivX Plus Web Player ie DivXHTML DivXHTML dllO - BHO WormRadar com IESiteBlocker NavFilter - CA F - F E- B -A E- E E C C - no file O - BHO Groove GFS Browser Helper - - C - D -B F - BBC D A E - C Program Files x Microsoft Office Office GrooveShellExtensions dllO - BHO Java Plug-In SSV Helper - DBC -A - b-BC - C C C A - C Program Files x Java jre bin jp ssv dllO - HKLM Run UCam Menu quot C Program Files x Hewlett-Packard Media Webcam MUITransfer MUIStartMenu exe quot quot C Program Files x Hewlett-Packard Media Webcam quot update quot Software Hewlett-Packard Media Webcam quot O - HKLM Run QlbCtrl exe C Program Files x Hewlett-Packard HP Quick Launch Buttons QlbCtrl exe StartO - HKLM Run WirelessAssistant C Program Files x Hewlett-Packard HP Wireless Assistant HPWAMain exeO - HKLM Run SwitchBoard C Program Files x Common Files Adobe SwitchBoard SwitchBoard exeO - HKLM Run AdobeCS ServiceManager quot C Program Files x Common Files Adobe CS ServiceManager CS ServiceManager exe quot -launchedbyloginO - HKLM Run WD Spindown Utility quot C Program Files x Western Digital Technologies Spindown ExSpinDn exe quot O - HKLM Run AmazonGSDownloaderTray C Program Files x Amazon Amazon Games amp Software Downloader AmazonGSDownloaderTray exeO - HKLM Run Adobe Reader Speed Launcher quo... Read more

A:Black screen of death

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:

/md5stopPush the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt<--Will be minimizedIn the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.regards myrti
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I doubt anyone will be able of screen death Black to fix this because not a lot is known about it Here is what causes my black screen of death Ever since Black screen of death doing a new install of Windows Black screen of death after reformatting my hard drive I can't run all the programs Black screen of death I used to Before the reformat I had a custom start orb icons visual themes with the help of uxstyle rocketdock and rainmeter As well as a few apps I use on a regular such as Display Fusion Pro Auslogics Disk Defrag and Reg Clean Windows Manager utorrent and ESET NOD Now when I install all of my old apps that used to work fine on my new install I get the black screen of death It only ever happens after I've finished configuring the way I like it I don't bother with backup images anymore because all of the ones I make fail to load for some reason or there is some error within the disk If it's any extra help I have monitors I put everything on my monitor on the right taskbar rainmeter rocketdock and make display fusion put a second taskbar on the left Click system specs for system specs Any help would be appreciated If you don't know what a black screen of death is here is what happens Windows boots Login Black Screen for a few seconds input does not work except moving mouse Automatically logged out Every single time My current solution is to install just what I need to get by NOD multimedia games firefox maintenance and IM But as you can see from my post here http www sevenforums com customiza tml post Not customizing hurts me greatly So any sort of help would be appreciated

A:Black screen of death

There's no much that can be done about Black Screen of Death errors, but the web abounds with suggestions to try.

I usually try System Restore to a period before it happened, if that doesn't work I just do a backup and reinstall Windows.

There's 2 things that concern me about your system:
- that your images don't work
- that you customize so much

To check the hardware on your system, please run these diagnostic tests:

H/W Diagnostics:
Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

If they pass, then you'll have to resort to:
- a clean install of Windows
- ensuring that System Restore is turned on
- making a Restore Point before each customization is made.
- then, when the Black Screen occurs - use System Restore to go back in steps - until you reach a point where you don't get it any more. In Win7 you can view the changes that it'll make - and this should give you some info about why it happens (most often it's something that's installed last that affects an earlier installation - so both have to be "fixed").

Do not use Registry Cleaners - they are of no practical use (IMO), and they will damage your system after repeated use.
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Windows Xp Professional. Dell. Intel Pentium 4 HT


I was having an issue with mallware called "Malware Doctor." So I ran Malware Bytes as usual, and after the scan it found 2 Trojans. I removed them and it asked to restart my computer to complete the process. I clicked ok, then when it restarted the normal screen came up then just went black.

I have tried rebooting several times, I am able to hit F2 and F10 and see the setup and boot files. I can also hit F8, but when I make any selection after hitting F8 it either starts again with the black screen or if i select to start it in safe mode I get a bunch of white text saying "multi(0)disk(0)rdisk(0)partition(2)\windows\system32\ntoskrnl.exe" etc...
I have tried hitting ctrl.alt.del with nothing happening.

Please help if you can.

A:Black Screen of Death!

Hi .BC Removal Guide, Malware DoctorIf you have already tried all of the above listed steps for removal...then I suggest following the instructions near the bottom of the link...which begin "If you are still having problems...."Louis
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I am running Windows XP and was using IE Help! Death Black of Screen Need when this happened I was on-line searching for info on the tv series house I wanted to know what time it s on I clicked on the fox website and was able to watch full episodes of the ones I had missed Black Screen of Death Need Help! but I had to install their movie player first - which I did Towards the end of the Black Screen of Death Need Help! episode I noticed that the audio was a little off from the video and the video was slowing down stopping and starting again In my bar at the bottom of the screen I noticed that Mcafee was running it s updates which was odd because it s supposed to do this in the middle of the night not the day So I stopped the movie player and tried to expand the mcafee scanning icon It wouldn t do it So I tried to close IE and it wouldn t do it I pulled up task manager to terminate IE that way after I did this I noticed there were files running called quot dumprep exe quot and called quot mcupdump exe quot that had really high numbers by them - so I terminated them hoping that it would make mcafee stop I figured since mcafee was the only thing running and everything else was locked up it had to be those files that were causing the problems Well - the entire system locked and wouldn t unstick itself So I did a hard boot held in the off button until the computer shut itself down waited a few minutes and then started it back up again The computer comes up and sounds like it s running through everything to start itself - but my monitor is black and the power light is blinking like it s waiting for the signal from the computer Any ideas on what to do I don t even know how to begin troubleshooting if I m blind

A:Black Screen of Death Need Help!

It sounds like for some reason the monitor is stuck in power save mode. Try turning off the computer. Then turn the monitor off. Now unplug the monitor from power and wait 1 minute. Now plug monitor back in and power on. Then power on PC.
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Yes, thats a black screen, not blue

My problem is that my friend's computer will not load any type of OS. The computer has worked flawlessly for weeks. Then it just stopped. POST reports no errors. I can watch all of the boot procedure until the OS loading is going to happen. (RAM check, IDE check, RAID load, etc) I cannot even get the box to load Windows Startup from the CD...

I have checked the BIOS
I have swapped out the video card with another that works (the one I'm using right now)
I pulled all un-needed hardware's power cable to check for power issues
All fans are working
I can't get into Safe mode w/ F8, so it's not a screen resolution issue

Hardware Rundown:
AMD64x2 5400
ATI Radeon x1600Pro w/ aftermarket cooling added on to it.
Elitegroup KA3 MVP motherboard

Anyone have an idea?

A:black screen of death

Hi asmodeus47

Have you anouther HDD you can install and format and try installing an OS ?
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This is not on my pc directly but it is on my uncle's laptop. He starts the computer and windows loads but right as soon as the window loading screen goes away the screen is all black its as if there is no video card enabled. we have also tried plugging in his monitor from his desktop since he has a laptop connector that allows you to hook a monitor up and display whatever is on the labtop. You can't navigate anything or anything liek that. Any Suggestions?

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Hey all,

Just a while ago i used windows update feature of windows 7 to download those important/recommended updates which were for my newly installed office 2007. The downloads finished and installed normally but it won't boot pass the windows logo after the restart to finish the updates. There is just a black screen with a underscore flashing. How do i fix this guys?

A:I think i just got the Black Screen of Death

Boot from the W7 DVD and do a system restore.

Method 2
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A:Black screen of death :( Help!

This could be caused by a power related problem.

This could be the power supply - power levels dropping below the minimum requirement.
Do you have a multimeter you can use?

This could be a motherboard problem - one part of the Power Logic Circuit that is malfunctioning.
Check all you cables from power supply to motherboard for positive connection.
A test: unplug the lead from your computer case power switch and reset switch from the motherboard and run it without those for a while. You can start the PC by briefly touching the 2 leads on the power switch pins with a screwdriver.

This could be a problem with a failing component - causing a short circuit that resets the system.
The most likely suspect is the video card, only because the symptoms happen during video tasks.
The quickest and easiest way to diagnose or eliminate the graphics card from the equation is to borrow a known good card and test the system with that.
But it could be any other attached component too.

The black marks on the processor pins looks like corrosion, but that could be normal, especially on an older motherboard. The key is if the pins are relatively smooth it is OK, but if the corrosion creates a raised surface, or can flake off, then it can become a problem.

As always, the more information you can give on what the system is doing when these problems happen the better we can understand what is happening. And telling us the results of the tests above can help narrow down the possible causes.
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A:Black screen of death

"Problem- Once i hit the power button nothing boots, only power and charging status lights come on, number lock flashs for a second, no beeps,its just completly dead"...

The motherboard is probably bad, and it will have to be replaced
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HP dv4t-1400
Windows 7 64-bit

Thanks in advance

A:Black Screen of Death?

If this is recent, you might want to try the System Restore option through the Windows safe mode.That should restore any changes that is causing this problem.
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I am kinda not very familiar with Hardware (Have only been as far as installing a RAM or a CD Drive).
The computer is a Pentium II with only 64 MB of RAM.

A:Black Screen of Death?

Not sure but I think it's against the law to put XP on a pentium II with 64 megs of ram
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A:Black screen of death?

Well, let me think.. If you don't have either a recovery CD/DVD or a Windows CD/DVD, you probably have a recovery partition hidden somewhere on the HD.

You are still able to access the boot menu, aren't you?
If so, I'd try using a live CD (e.g. Ubuntu) to try and save any important document on an external USB drive first, then try re-imaging the laptop with the image that (hopefully) is included in a hidden partition on your HD.
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A:BLACK screen of death

Go in with safe mode,
If you can
and make a clean boot
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If you work OK then, follow safe boot instructructions to resolve the problem.
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A:Black Screen of Death

First of all, I need to know your Operating system version. If it is Windows 8 then you can make a bootable cd to fix the problem using Windows Boot Genius: but there is a charge. Let me know about your OS. The black screen of death is different than the blue screen of death. Blue screen means a hardware issue. black means software.
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A:black screen of death or what?

also I've checked the power settings, memory, and so on. ive done ram tests, video card tests and stability tests. no problems have been registered nor have they presented them selves during tests. some people that I have talked to said it could be due to gpu over heating. I checked all the temperature and nothing shows up as being to high.
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Hi, I posted on a already started topic so my apologies if I've repeated.  Mod Edit:  Deleted that post, topic at - Hamluis
I'm having the same problem. I have a Sony Vaio running Windows 7 64 bit and I'm unable to boot up to the normal desk top screen. It just ends up a black screen, with only the mouse curser showing.
I've tried booting in safe mode, no success, I've tried booting from cmd promt which only takes me back to a few days ago to restore, no joy ether. I've read various solutions on how to fix this but again it's a negative! Having been recommended to your site I'm now hoping you can help.
All the Best,

A:Black screen of death

Can you boot into Safe Mode with Command Prompt?
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A:Black Screen of Death

Several things to check
I will give you a memory test
Download memtest86 and test RAM

In addition
Go to device manager and make sure all graphic and sound cards are up to date and have no yellow warning markers.

From a previous post on freezing
Blurry screen
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.

This seems like a lot, but go slow, ask questiions and you will be up and running.
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First Specs Acer Laptop Aspire - Windows Vista Home ---- I m getting the Black screen of death and I did a lot of googling trying to pin down Death Black of Screen what was wrong Let me explain what is happening and what I ve done so far Problem -When the laptop starts it ll load pass the Windows Vista scrolling bar then stops with the black screen and a cursor Tried so far -I am able to get Black Screen of Death into the laptop with all the different types of safe modes -I ve cleaned the system with anti-viruses checked the regedit to make sure the windows nt policy was correct -Turned off and uninstalled all newly installed software -Used chkdsk sfc scannow -Uninstalled and reinstalled display drivers -On the black screen pressing ctrl alt del won t bring up the task menu or the shift five times trick does nothing either -Nothing in the usb ports -No disc in the cd dvd drive I am willing to do a system recovery but I am unable to access the recovery partition on the hard drive -there is no recovery disc it s pre-loaded There is no option to reinstall and there is no option for repair or no option for boot logging I m sure it s a driver somewhere but I have no way to figure out which one Anyone got any ideas Thanks in advance nbsp

A:Black Screen of Death

Why are you unable to access the recovery partition?

What display drivers are they? Have you ininstalled the display drivers and then rebooted?
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HI,and hope all is well with the members....i turned my laptop on and received this message... windows could not start because of the following file is missing or corrupt: \windows\system32\config\system..... I am trying not to loose my files, when doing this but if i have to, so be it... i also put the original cd in to reinstall, and repair, and both would not install...pleaseeeeeeee if there is anyone that can get my pc back up and running family and myself would gratefully appreciate it..thank you and GOD BLESS YOU!!! *moderator edit: removed email address and offer to provide phone number. - Queen-Evie* 

A:Black screen of death

I'll report this topic to appropriate helpers.
Hold on...
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I was on my computer and picked up a virus, now instead of my desktop, i have a black screen with absolutely nothing on it, i cannot right click, I have to navigate my computer with task manager. If anyone has any insight on this problem, i would appreciate hearing it.

A:Black Screen of Death


Have you removed the virus yet?

For your info I have asked the mods to move this thread to the Security forum:

System Security - Windows 7 Forums
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A:black screen of death help please

I have the exact same thing going on right now. Did you ever find a resolution, short of a complete rebuild, to your BSOD.
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I use after effects alot, and just recently it causes my PC to restart, no BSOD, no crash report, nothing, all it does is makes my PC screen go black, and restarts - asks me to run in safe mode incase of recovery etc - i cant for the life of me figure out why its doing this...

i did GPU, CPU, RAM stress tests and it didnt reoccur, did memtest with 11 passes and 0 errors...only seems to happen in after effects...

Event viewer shows that kernel lost power - nothing else...

help plz

A:Black screen of death.

anyone have any ideas?
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A:Black Screen Of Death

Difficult problem to solve, seems to have several causes. Heres one possible fix
0xc01a001d message as sp1 installed..(froze) no movement
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st time here so please bare with me Upon start up recently my computer Window Asus NoteBook Model S L -the desktop is black No Icons no task bar and nothing at the side Only mouse is available For now Screen Death Black of what im doing to overcome this is open Task manager end task for the window explorer and then click new task explorer Black Screen of Death exe and then my desktop task bar and everything will show up again This is ok but its pretty annoying to have to keep doing it again every time i turn on my computer so is there a way i can make them standard again like i turn on my com Black Screen of Death and the Black Screen of Death desktop and all just show up normally Is there any easy way to like reset this without losing all my files Prior to all of that the st few signs of my computer having some issues is that whenever I would login there would be a light blue covering over my whole computer screen All features worked fined except that it required some loading before any of the things I clicked opened which only after awhile the blue screen would lift and then computer speed were back to normal Extra info would be i ve asked answer microsoft Did a Clean Boot SFC scan details of the SFCdetail txt - - Info CSI SR Cannot repair member file l quot Amd CNBJ DPB quot of prncacla inf Version pA PROCESSOR ARCHITECTURE AMD Culture neutral VersionScope nonSxS PublicKeyToken l b bf ad e Type l quot driverUpdate quot TypeName neutral PublicKey neutral in the store hash mismatch - - Info CSI b SR Cannot repair member file l quot Amd CNBJ DPB quot of prncacla inf Version pA PROCESSOR ARCHITECTURE AMD Culture neutral VersionScope nonSxS PublicKeyToken l b bf ad e Type l quot driverUpdate quot TypeName neutral PublicKey neutral in the store hash mismatch - - Info CSI SR Cannot repair member file l quot Amd CNBJ DPB quot of prncacla inf Version pA PROCESSOR ARCHITECTURE AMD Culture neutral VersionScope nonSxS PublicKeyToken l b bf ad e Type l quot driverUpdate quot TypeName neutral PublicKey neutral in the store hash mismatch - - Info CSI SR Cannot repair member file l quot Amd CNBJ DPB quot of prncacla inf Version pA PROCESSOR ARCHITECTURE AMD Culture neutral VersionScope nonSxS PublicKeyToken l b bf ad e Type l quot driverUpdate quot TypeName neutral PublicKey neutral in the store hash mismatch nbsp

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I went to turn on my laptop this morning to print out my project before class started. Unfortunately for me, i recieved the black screen of death. This means that i got a black screen with a little white cursor in the upper left blinking. I waited and waited thinking that maybe the operating system would loan eventually; that was not the case. I restarted it and once again i got nothing. Is this a serious problem? and if so how can i fix it?

A:Black Screen of Death!

Welcome to TSG....

Do you have the recovery or restore software for this computer?

Also some system specs along with make, model, OS, and service packs installed would be good.
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I have tried so many ways to fix my computer. The most common method to fixing the black screen of death seems to restarting from a recovery point but my comp doesn't have any :(. can you help?

A:Black screen of death

Restart the computer and press F8. In the Advanced Boot menu (Safe Mode etc) choose Repair Your Computer. If you have a Windows DVD you can also boot from the DVD and choose Repair Your Computer.
You also can download the ISO image of Seatools in my signature. Burn the image to CD using IMGBurn. Also in my signature. Boot off of the newly created CD and run the Short and Long tests on the HDD. If either test fails, the HDD needs to be replaced.
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Hi I m running vista sp on I when in death of log screen Black an alienware m laptop Until recently I ve had no problems with it but this past week I ve been having Black screen of death when I log in a strange problem After logging on vista fades into a black screen with a mouse pointer and nothing else Strangely ctrl-alt-delete still works and I can bring up the task manager and go back to the login screen as normal though I can t seem to start any programs from the task manager like some other black screen sufferers have done I can log in normally if I restart the machine a couple of times The only other thing I ve noticed is that when the problem occurs there is a lot more disk activity when I log in or shut down I ve investigated some of the many quot black screen of death quot reports on the net but none of the solutions they propose seem relevant to my problem being instructed to change registry keys back to default values when mine are normal etc I ve tried doing a system restore and it did nothing except screw up some of my program installations I d appreciate any information that could help Thanks Exquemelin nbsp

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I have never had a BLUE Screen of Death, but on wakening from sleep sometimes I get a Black screen with big lettering offering options like Safe Mode and Restart Windows Normally (which I choose) and all is normal.

Apart form having a blue background, what else is on a BSOD?


A:What about Black Screen of Death?

Let me google that for you

Usually an error code and a short deacription.
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I have had my new Dell Studio 15 Laptop for under a week. Earlier today, after it updated, it took a while to log in, so I restarted and it was fine. Then, about 20 mins ago, I start, log on and get the Black Screen of Death. I safe moded and did a system restore. It is on now, but I am afraid to shut it off. Any advice?

Btw, I am not tech savvy, so...bare with me.

A:Black Screen of Death


Originally Posted by degausser_

I have had my new Dell Studio 15 Laptop for under a week. Earlier today, after it updated, it took a while to log in, so I restarted and it was fine. Then, about 20 mins ago, I start, log on and get the Black Screen of Death. I safe moded and did a system restore. It is on now, but I am afraid to shut it off. Any advice?

Btw, I am not tech savvy, so...bare with me.

OKAY, so Windows checked and said that:
Problem Event Name: Blue Screen
OS Version: bunch of numbers
Files that contributed to it:
a minidump TODAY...wth?
and 2: users/my name/appdata/local/temp/wer-515729-0.sysdata.xml

Please translate that into English.
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A:Black Screen of Death

Can you access Safe Mode?
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Hello Last Saturday my wife turns on Death now? what Tried Everything, Black of - Screen the computer and says that when she tried to log in it would just display a plain black screen As I investigated sure enough when I Black Screen of Death - Tried Everything, what now? log in I only get a black screen I can move the mouse freely but nothing is visible I have tried the following The Prevx fixshell exe program Ran malware bytes antimalware in safe mode CTRL ALT Delete amp Ran new task quot explorer exe quot and I also tried quot C Windows explorer exe quot I also tried copying a new 'explorer exe' file from a fresh install of my exact OS from my laptop I verified my registry at HKEY Local Machine Software Microsot Windows NT Current Version Winlogon to make sure 'shell explorer exe' but still nothing Nothing seems to be working I can boot into Safe Mode just fine and see everything But I can't boot into my computer user normal anymore I really can't do an OS reinstall right now Please help

A:Black Screen of Death - Tried Everything, what now?

Do the following steps in safe mode.Click Start Menu
Right click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Expand Display adapters
Right click each display adapter in that list and click Uninstall (do not hit OK when the dialog pops up after clicking Uninstall)
Put a tick to delete driver software for the device and click OK
Restart Windows in normal mode

If you continue to have the same problem or other problems, let us know.
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quot MainBoard K VMM Bios AMIBIOS Version a Chipset VIA KM amp VT I have a black screen - and its death I have built a new system arround a K VMM main board But when I turn on the computer I get a blank screen I have tried to reset Death Screen of Black the bios using the jumper JP and doing so after removing the batery I have also tried holding down the Page Up key before I switch the machine on and also the Insert key I Black Screen of Death am using an Athlon processor but have also tried a and processor I am using MB of PC RAM I can not boot up or go into the BIOS There is nothing on the screen at all The power works fine to other devices fan turns power to the Hard Drive and the entire system works with a different main board ie all components work except the main board The monitor and keyboard are also working I think there is a problem with the BIOS Is there some way to reset Black Screen of Death to the default settings that I have missed I have tried everything that I can think of without any succcess Any bright ideas welcome quot nbsp

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The laptop is Dell Studio 1558 with Windows 7 and an Intel Core i3.

A:Black Screen of Death

Does it boot fine sometimes? Can it boot from bootable DVD for example a win7 install DVD?

do you have a win7 install DVD or win7 system repair disk?
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Sorry about the title just saw alot of BSOD threads and I guess it was just my attempt at a bad pun Anyways jokes aside the problem is pretty serious I'll try to explain it to the best of my abilities although it's a pretty weird one It all started yesterday while I was watching some videos on my computer when I started to feel a little sleepy Deciding I was too sleepy to concentrate I decided to put BLACK of screen death!!! the computer in sleep-mode so I could BLACK screen of death!!! pick up where I left off before going to sleep myself hours later I woke up and tried to turn it on by pressing BLACK screen of death!!! a key on my keyboard no response tried shaking and clicking my mouse no response checked the VGA and tried again no response power button no response So I gave up and hard reset the computer but when I tried to turn it on again now here is the weird part it would turn on put it wouldn't do anything The fans the lights cd-drive graphics card-fan all worked or were at least getting electricity yet no bios or loading screen or anything for that matter Long story short I've tried pretty much everything and I know that's a cliched statement-- but I've literally disassembled everything till it was just the Motherboard Graphics card and PSU And I've tried hooking it BLACK screen of death!!! up to a different monitor and I'm sure it's not the monitors since both work when hooked up to a different computer I've even tried reseting the BIOS manually no avail Looking through the net there aren't many other problems like it The closest I was able to find was this one Link Although even after reading it and trying everything The problem still persists I just hope it's nothing unrepairable When I was using it yesterday everything worked perfectly hell I even ran and played Crysis on med settings albeit without any lag fps drop So yea any help would be much appreciated Thank You

A:BLACK screen of death!!!

If you can't see the POST, it's probably a hardware problem.
Check the coolers (both CPU and video) to see if they are adequately powered, that their fans are working, and that there's nothing clogging the coolers.

The most likely component causing this type of problem is the video card - so try another video card. DON'T buy one unless you can return it for a full refund. We're just throwing parts at the problem until we can figure out what it is.
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Please help =)
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A:Black Screen of Death

If the problem exists even after a reinstall it points to hardware.
You may want to use this list a as a guide, giving attention to the hardware causes
Roundup of Vista’s Black Screen of Death – Solutions | Burchwords

The last solution, even, in this write up is to reinstall and not many (if any hardware causes)
Did you test the memory? Although memory is not given as a direct cause, in many situations, replacing ram is. Your situation seems unique, however. Here is the memory test.
Download memtest86 and test RAM
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

Are you are correct describing it as a black screen, it is not a Blue Screen of Death (BSOD)?

I think that you actually had a BSOD, hardware related. I will give you our best write up for a BSOD and hardware.

BSOD or as you describe it black screen here is the method that you should use

I know that on some systems the BSOD is a black screen and some may call it that. Most here, use the term BSOD, want to be sure of what happened.
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A:black screen of death

if anyone comes across this. do not worry i have pretty much assumed that i fried my motherboard. i am buying a new setup
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I have Windows 7 Ultimate 64bit on my main hard drive, with XP Home SP3 on my second hard drive as a backup. A couple of days ago I had to use system restore in Windows 7, which seemed to go okay until it rebooted and I got the normal welcome screen and then the Black Screen of Death. I have tried all the Advanced Options, Repair your computer Safe Modes etc but every time I end up back at the BSOD. I cannot do a Repair Install as I cannot get into Windows 7.
Has anyone got any ideas on how to fix this?
Thanks for you help.

A:Black Screen Of Death

Quote: Originally Posted by johnp

I have Windows 7 Ultimate 64bit on my main hard drive, with XP Home SP3 on my second hard drive as a backup. A couple of days ago I had to use system restore in Windows 7, which seemed to go okay until it rebooted and I got the normal welcome screen and then the Black Screen of Death. I have tried all the Advanced Options, Repair your computer Safe Modes etc but every time I end up back at the BSOD. I cannot do a Repair Install as I cannot get into Windows 7.
Has anyone got any ideas on how to fix this?
Thanks for you help.

Boot from the dvd and do a repair install from there.
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Yesterday I was watching a movie on VLC media player when my whole laptop started freezing randomly and I had to wait minute until it unfroze and after that it was slow as sh t and I couldn t even restart it it would stay stuck on my desktop wallpaper Then I just got impatient and removed my laptop battery and unplugged the AC cord Then I restarted my laptop and I couldn t get passed the BIOS it just showed a black screen with no cursor or anything I tried pressing F to enter safe of How I screen death? black fix do a mode but the safe mode screen doesn t appear I also tried doing a system restore from my How do I fix a black screen of death? BIOS but it would just give me an error saying that the restore point was corrupted Also I did drop my laptop about mins before this happened but it wasn t even a foot drop and it was on carpet but I m guessing by this that something inside the laptop got dislocated or something And yes it was the only time I ve dropped it Also when you let the black screen on for How do I fix a black screen of death? about mins it goes into System Repair but How do I fix a black screen of death? that doesn t do anything at all I wouldn t mind just taking it to the shop and completely reinstalling Windows but I have about gb of music and I seriously don t want to lose it Yes I know I should have backed it up but I ve never had a problem before so I didn t expect this I have an HP G if that matters at all Thanks nbsp

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I've actually cried about this Death Screen of Black now embarrassingly because I have so many important files on my computer but here's the gist of it My Problem One day while I was happily using my computer I left it alone for just a few moments just a few to tend to my sister's needs The screen then turned dark because that is my screensaver none That is I thought that was merely the case as I returned to sit back and slide Black Screen of Death my mouse around to bring back my desktop's view Strangely enough it remained that way I figured it Black Screen of Death was Black Screen of Death stuck in its screensaver so I shut down my computer and booted it back up It goes through the regular routine shows the large silvery quot e quot to show that it's an eMachine and then black again It won't even let me start I'm afraid here I don't want all the documents pictures and various data I've collected for several years to be out of my reach forever What I've Tried So Far Holding F at startup F at startup I've tried various safe modes Last Known good Configuration and Starting Windows up Normally I haven't tried the other options such as quot Enable Boot Logging quot or whatever else is listed because I'm not sure what they'll do If anyone can tell me what they will do that'd be helpful as well Such as Directory Services Restore mode Debugging Mode VGA mode you get the idea Rebooting countless times My father tells me he's tried unplugging all the cables and plugging them back in again but I never witnessed him do it At any rate WHAT I NEED Answers as to how I can fix my dilemma How do I get rid of this black screen It won't show up anything save for the Advanced Options and various start up icons aforementioned quot e quot

A:Black Screen of Death

Do you have another PC you can use? If so I would put your harddrive into that PC to back up the info (make sure you put them on seperate IDE channels to avoid any possible colissions). That way at the very least you do not loose your data, even if you end up reinstalling windows.

As for the repair, start by entering your BIOS and seeing if your BIOS will recognize your harddrive. If it doesn't recognize your harddrive then you can assume that is the problem. Otherwise, if none of those advanced options work you will likely need to start from the recovery console. This will require your windows CD to access. You will need to boot to the cd and press r at the first prompt to repair using the recovery console. From the recovery console start by running chkdsk...type the code below

chkdsk c: /r
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Hi new here and to malware in general.

Laptop is starting up with a black screen, mouse pointer is moving. Nothing else. Ctrl Alt Del and Ctrl Shift Esc do nothing.

This is what Ive done so far.
1. Safe mode: no difference
2. Safe mode with command prompt: Can finally start programs from the command line.
2a. Tried to run superantispyware and received "application failed to initialise properly" error. The same message appears for SpyBotSD.
3. Removed HDD and scanned on another computer as a secdonary drive. No infections with MalwareBytes or superantispyware.

Help would be greatly appreciated.


A:Black Screen of Death

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE-------------------------------------------------------------In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problemIf you still need help, please include the following in your next replyA detailed description of your problemsA new DDS log (don't forget attach.txt)Thanks and again sorry for the delay.
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A:Black screen of death.. HELP!

remember my son having black screens playing dayz,turned out to be graphics card,suggest try a different one
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I have an Acer aspire 5740 laptop running win xp, i tried partitioning the disk using a partitioning software which i downloaded from the internet and after making changes on the size of each drive,it prompted me to restart the computer to apply to changes and when i did that,the computer wont boot black screen appears and a blinking cursor on the upper left hand corner,also tried reinstalling os but i cant boot from cd. please help

A:Black Screen of Death

What software did you use to for the partitioning?

When trying to boot to the disc make sure that the cdrom is selected a the first boot device.
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Hi, I am getting a black screen and the only way to get around it is to switch off and back on.  It does not occur at the same point each time.  The usual sequence is that it fails during start-up a few times then I get a bit further and it fails a minute after I've got my desk top up, then perhaps 10 minutes into using it.  Eventually it stays up for quite a while but will still fail after an hour or so.  However, if I start in safe mode (with networking) I do not have this problem at all, so I think it is software rather than hardware.  I have run AVG free antivirus and scan disc but it made no difference. 
Can someone help me please. 

A:Black screen of death - help please

check out make and model of the graphics card and go to the site of the manufacturer and see if drivers are available.
 if the graphics are on board check out the motherboard make and model and again go to the manufacturer site to download all drivers available for the mother board..
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I'm working on my son-in-laws computer, a Toshiba Satellite P25 laptop, running XP. He recently had trouble with the screen going black, and usually a restart would fix it. Now, when you turn it on, all the lights work, but the first screen we see is covered with zeros. Then we see the XP splash screen, then it goes black, and we see nothing else. With tthe volume on, you can hear it starting up, the XP music plays, but no screen. (lights are on, nobody's home...) If you boot it into safe mode, it boots fine-no problems there. I had previously installed AVG, Ad-Aware, Spy-bot S&D, and Spywareblaster-all have been recently updated, and running. Could this be a display issue?? And if so, how can I change display settings in normal mode if I have no screen??? Thanks for any advice anyone has!!!

A:Black screen of death???

if you login fine on safe mode then this is a problem with your display drivers or user profile so lest do this login on safe mode click on start run type msconfig click on the Boot.ini tab and put a check on Basevideo and check if the computer will boot on normal mode if it those update your display drivers

Now about your user profile you need to login on safe mode as administrator and backup your profile and delated and make a new one here is a link that can help you with that