Windows Support Forum

Error loading C:\Documents and Settings\ Network Service\ Local Settings\ Application Data\ hrcopul.dll

Q: Error loading C:\Documents and Settings\ Network Service\ Local Settings\ Application Data\ hrcopul.dll

This has been bugging me for a while it pops up whenever I start the computer. I don't know to much about how to do things so please have some patients with me. If you can help me than I might just love you forever.

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Preferred Solution: Error loading C:\Documents and Settings\ Network Service\ Local Settings\ Application Data\ hrcopul.dll

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

A: Error loading C:\Documents and Settings\ Network Service\ Local Settings\ Application Data\ hrcopul.dll

Have you run any scans for infections? I Googled hrcopul.dll, and everything that I found points to a infection.
Relevancy 99.51%

This might well be an old issue but have just joined (tonight in Australia). After some problems with various malware and a fake antivirus8 program, I downloaded Malwarebytes and ran a scan with some success. My question does not concern malware as such (yet:). When scanning, MBAV ploughs through some 30,000 temp i/net files supposedly in C:\DOCUMENTS AND SETTINGS\NETWORK SERVICE\local settings\temporary internet files\contentIE5\etc. How can I rid myself of these files? They are obvoiusly invisible to Win Explorer and also to CCleaner yet plainly obvious to MBAV which does not offer to delete them however.
Any number of references to this on google but precious few answers, most sites come with yet more malware etc and not much else, hence my question. Any ideas please?

A:Documents and Settings\Network Service\Local...

The local settings folder is a hidden folder. If you want to see it, open 'my computer' goto 'tools' then 'folder options' then 'view' then check the 'show hidden files and folders' and press apply.

To easily clean theses files you can use 'ccleaner';1

Be careful not to install the toolbar, and it is also NOT recommeded to use the registry cleaning tool in the program.
Relevancy 91.76%

Hi Lately I had encountered the above error popup box I m not sure what had gone wrong I had read through other posts and it seems that OTL is a common tool which is used during the investigation process Hence I had downloaded OTL Users\Application \Documents and Error Data\Temp\C31F31E6 Settings\All and below is the content \Documents and Settings\All Users\Application Data\Temp\C31F31E6 Error of the output files OTL logfile created \Documents and Settings\All Users\Application Data\Temp\C31F31E6 Error on AM - Run OTL by OldTimer - \Documents and Settings\All Users\Application Data\Temp\C31F31E6 Error Version Folder C Documents and Settings tracyong DesktopWindows XP Home Edition Service Pack Version - Type NTWorkstationInternet Explorer Version Locale Country United States Language ENU Date Format M d yyyy Mb Total Physical Memory Mb Available Physical Memory Memory free Gb Paging File Gb Available in Paging File Paging File freePaging file location s C pagefile sys D pagefile sys binary data SystemDrive C SystemRoot C WINDOWS ProgramFiles C Program FilesDrive C Gb Total Space Gb Free Space Space Free Partition Type FAT Drive D Gb Total Space Gb Free Space Space Free Partition Type FAT Computer Name TRACY User Name tracyong Logged in as Administrator Boot Mode Normal Scan Mode All usersCompany Name Whitelist Off Skip Microsoft Files Off No Company Name Whitelist On File Age Days Processes SafeList PRC - ---- M OldTimer Tools -- C Documents and Settings tracyong Desktop OTL exePRC - ---- M AVG Technologies CZ s r o -- C Program Files AVG AVG avgui exePRC - ---- M AVG Technologies CZ s r o -- C Program Files AVG AVG avgtray exePRC - ---- M AVG Technologies CZ s r o -- C Program Files AVG AVG avgchsvx exePRC - ---- M AVG Technologies CZ s r o -- C Program Files AVG AVG avgrsx exePRC - ---- M AVG Technologies CZ s r o -- C Program Files AVG AVG avgcsrvx exePRC - ---- M AVG Technologies CZ s r o -- C Program Files AVG AVG avgemc exePRC - ---- M AVG Technologies CZ s r o -- C Program Files AVG AVG avgnsx exePRC - ---- M AVG Technologies CZ s r o -- C Program Files AVG AVG avgwdsvc exePRC - ---- M AVG Technologies CZ s r o -- C Program Files AVG AVG avgscanx exePRC - ---- M Realtek Semiconductor Corp -- C Documents and Settings tracyong Local Settings Temp RtkBtMnt exePRC - ---- M PPStream Inc -- C Program Files PPStream PPSAP exePRC - ---- M PC Tools -- C Program Files PC Tools Firewall Plus FirewallGUI exePRC - ---- M PC Tools -- C Program Files PC Tools Firewall Plus FWService exePRC - ---- M Microsoft Corporation -- C WINDOWS system spider exePRC - ---- M Microsoft Corporation -- C WINDOWS explorer exePRC - ---- M -- C Program Files Common Files Symantec Shared CCPD-LC symlcsvc exePRC - ---- M acer Inc -- C Acer Empowering Technology eRecovery Monitor exePRC - ---- M Acer Incorporated -- C Acer Empowering Technology ePower ePower DMC exePRC - ---- M Broadcom Corporation -- C Program Files WIDCOMM Bluetooth Software BTTray exePRC - ---- M HiTRUST -- C Acer Empowering Technology eDataSecurity eDSloader exePRC - ---- M -- C Acer GraviSense GraviSense exePRC - ---- M Dritek System Inc -- C Program Files Launch Manager QtZgAcer EXEPRC - ---- M Logitech -- c Program Files Common Files Logitech LVMVFM LVPrcSrv exePRC - ---- M Logitech -- C WINDOWS system LVCOMSX EXEPRC - ---- M Acer -- C Program Files Acer OrbiCam CameraAssistant exePRC - ---- M Avocent Inc -- C Acer Empowering Technology admtray exePRC - ---- M Avocent Inc -- C Acer Empowering Technology admServ exePRC - ---- M Synaptics Inc -- C Program Files Synaptics SynTP SynTPLpr exePRC - ---- M Logitech Inc -- C WINDOWS system ElkCtrl exePRC - ---- M Wacom Technology Corp -- C WINDOWS system Tablet exePRC - ---- M Wacom Technology Corp -- C WINDOWS system Wtablet TabUserW exePRC - ---- M SEIKO EPSON CORPORATION -- C Program Files Common Files EPSON EBAPI SAgent exePRC - ---- M Ad... Read more

A:\Documents and Settings\All Users\Application Data\Temp\C31F31E6 Error

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE-------------------------------------------------------------In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problemIf you still need help, please include the following in your next replyA detailed description of your problemsA new DDS log (don't forget attach.txt)Thanks and again sorry for the delay.
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Hi First time posting I ran combofix Data\ settings\<username>\Application in and c:\documents inst.exe found exe a few weeks ago before I knew of the help available via these forums When I ran the program the following files were detected and deleted c documents and settings lt username gt Application Data inst exe c windows system Ijl dll I do nightly scans using AVG Free and Spybot Search and Destroy both up-to-date Nothing was detected in either scan last night I ran combofix exe again tonight and the following was detected and deleted c documents and settings lt username gt Application Data inst exe Now that I realized there is a lot of help available on these forums I m here looking for some guidance I do have a combofix log file that was produced inst.exe found in c:\documents and settings\<username>\Application Data\ after the second combofix scan and I d be more than happy to post it here but I will wait for further instruction first My main concern is why inst exe is showing up a second time Thank-you for any help you can provide

A:inst.exe found in c:\documents and settings\<username>\Application Data\

I also ran a Malwarebytes Anti-Malware Quick Scan after the combofix completed.

No infections were detected.
Relevancy 82.77%

C:/Documents and Settings/Uses(My Username)/Local Settings/Temp/browserview-1d31630.htm

This file, and all the files with the name 'browserview-xxxxxx(number).htm are needed, mine got corrupted and I accidentally deleted them.

Can someone post these files?

A:C:/Documents and Settings/Uses(My Username)/Local Settings/Temp/browserview-1d31630.h
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i cant get rid of the files in C:\Documents and Settings\owner\Local Settings\Temp\Temporary Internet Files\Content.IE5....NOTHING ive tried has worked....any information on how i can get rid of them would be GREAT!!

A:C:\Documents and Settings\owner\Local Settings\Temp\Temporary Internet Files\Content.

Hi Welcome to TSG!!

If you log on as administrator you should be able to delete everything in the C:\Documents and Settings\owner\Local Settings\Temp\Temporary Internet Files\Content.IE5 folder.

If you sign in as "owner" you should be able to remove everything except index.dat if you close all of your browser windows.
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SOMEBODY HELP ME hi C:\Documents Data unusable, My viruses and Computer Settings\Compaq_Owner\Application I m new and i have a My Computer unusable, C:\Documents and Settings\Compaq_Owner\Application Data viruses big a problem Around month a god i started getting the anoying and very well known CiD popups I went to C Documents and Settings Compaq Owner Application Data and found a file called slow gram containing executables were named quot ajgft usdabjasdvuyafd quot or giberish There was a program running called quot barbroam quot or quot barboom quot or somthing like that i killed the folder all was well for a while And then one day i couldn t go to my computer I cliked on it and got the stupid flash light searching for a file I clicked on it for hours so i left it there I came back an hour later Still the flash light I ran Security Task Manager and found a file running called BOLT DATE exe in aplacation data I quarentiend it and killed the prossces I went to the folder and found a bunch of other folders that looked suspicous NOTE I AM WRITING THIS AS THE VIRUS IS DOING THINGS Slow gram is back along with a bunch of otehr folders and tmp files in C Documents and Settings Compaq Owner Application Data idk if its a thing that wasnt there before or not List of newly found folders Acccore AdobeUm Digital Desing Ltd GetRightToGo Help Identities Leadertech Lionhead Studios if this is a company plz tell me for i have so many aplications on here its har to keep track Motive Opera SampleView Slow gram Sonic Sun may be java Symantec Template U Conatins folder called quot temp quot Viewpoint dunno about the folowing folder Properties says its got file and folders but theres only updateservice visable InstallShield Newly Found DAT files wklnhst kb TMP files tmp B tmp tmp F tmp tmp tmp tmp B tmp tmp C tmp tmp tmp Running Adaware curently it found critical objects all of which are files no all of which are files im not gonna do anything right now cuse im so scared im gonna shi myself I have McAfee and i cant use iT it wont let me scan or open the security center When i try sacan it says san already in pragress but its not AHHHHHHHHHHHH HEEEEELP PLEAAAAAAAAAAAAAAAASEEEEE EDIT Adaware finished found a buncha data miners and three little buggers WinAntiVirusPro C System Volume Information restore A FE -A B- -A D -DD DBA B RP A exe Win TrojanDownloader Obfuscated C System Volume Information restore A FE -A B- -A D -DD DBA B RP A exe WinAntiVirusPro C WINDOWS system sporder dll AGAIN That ALWAYS gets infected Some one help me Thanx in advance Andy P S I have NO idea what the hijackthis log file does I just see it as a list of running programs But I know u guys alwasy want one so here EDIT I deleted some folders out of fear forget wich ones but i knew they wernt trustable ones lt Logfile of Trend Micro HijackThis v BETA Scan saved at PM on Platform Windows XP SP WinNT Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system csrss exe C WINDOWS system winlogon exe C WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system svchost exe C WINDOWS system svchost exe C WINDOWS System svchost exe C WINDOWS system svchost exe C WINDOWS system svchost exe C PROGRA COMMON Stardock SDMCP exe C WINDOWS system svchost exe C WINDOWS Explorer EXE C WINDOWS system spoolsv exe C Program Files Cepstral bin CepstralLicSrv exe C Program Files Common Files McAfee HackerWatch HWAPI exe C PROGRA McAfee MSC mcmscsvc exe c program files common files mcafee mna mcnasvc exe C PROGRA McAfee VIRUSS mcods exe C PROGRA McAfee MSC mcpromgr exe c PROGRA COMMON mcafee mcproxy mcproxy exe c PROGRA COMMON mcafee redirsvc redirsvc exe C PROGRA McAfee VIRUSS mcshield exe C PROGRA McAfee VIRUSS mcsysmon exe C Program Files McAfee MPF MPFSrv exe C PROGRA McAfee MPS mps exe C WINDOWS system svchost exe C WINDOWS System WLTRYSVC EXE C WINDOWS System bcmwltry exe C WINDOWS system svchost exe C Program Files Java jre bin jusched exe C windows system hp... Read more
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Logfile of and C:\Documents Users\Application Data\MFAData\pack\bins\w10idatx1170kl Settings\All Trend Micro HijackThis v Scan saved at PM on Platform Windows XP SP WinNT MSIE C:\Documents and Settings\All Users\Application Data\MFAData\pack\bins\w10idatx1170kl Internet Explorer v Boot mode Normal Running processes C WINDOWS System smss exe C WINDOWS system winlogon exe C C:\Documents and Settings\All Users\Application Data\MFAData\pack\bins\w10idatx1170kl WINDOWS system services exe C WINDOWS system lsass exe C WINDOWS system C:\Documents and Settings\All Users\Application Data\MFAData\pack\bins\w10idatx1170kl svchost exe C WINDOWS System svchost exe C Program Files CheckPoint ZAForceField IswSvc exe C WINDOWS system spoolsv exe C Program Files Avira AntiVir Desktop sched exe C Program Files CheckPoint ZAForceField ForceField exe C Program Files Avira AntiVir Desktop avguard exe C WINDOWS system oodag exe C WINDOWS Explorer EXE C Program Files Analog Devices SoundMAX SMAgent exe C WINDOWS system svchost exe C Program Files Yahoo SoftwareUpdate YahooAUService exe C Program Files Analog Devices SoundMAX SMTray exe C WINDOWS system igfxtray exe C WINDOWS system hkcmd exe C WINDOWS system igfxpers exe C WINDOWS PixArt PAC Monitor exe C Program Files Yahoo Search Protection SearchProtection exe C Program Files Microsoft IntelliType Pro itype exe C Program Files Microsoft IntelliPoint ipoint exe C PROGRA DICTIO bar bin v brmon exe C Program Files Canon MyPrinter BJMyPrt exe C WINDOWS system oodtray exe C Program Files Microsoft IntelliPoint dpupdchk exe C Program Files Ask com Updater Updater exe C Program Files Avira AntiVir Desktop avgnt exe C WINDOWS system ctfmon exe C Program Files FreeAlarmClock FreeAlarmClock exe C Program Files Skype Phone Skype exe C Program Files Avira AntiVir Desktop avshadow exe C Program Files Avira AntiVir Desktop AVWEBGRD EXE c program files avira antivir desktop avcenter exe C Program Files Avira AntiVir Desktop avscan exe C WINDOWS system dllhost exe C WINDOWS system NOTEPAD EXE C Program Files Internet Explorer IEXPLORE EXE C Program Files Internet Explorer IEXPLORE EXE C Program Files Internet Explorer IEXPLORE EXE C Documents and Settings USER Local Settings Temporary Internet Files Content IE U L BN SysInfo exe C Documents and Settings USER Desktop HijackThis exe R - HKCU Software Microsoft Internet Explorer Main Start Page http ca yahoo com R - HKLM Software Microsoft Internet Explorer Main Default Page URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Default Search URL http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Search Page http go microsoft com fwlink LinkId R - HKLM Software Microsoft Internet Explorer Main Start Page http go microsoft com fwlink LinkId R - URLSearchHook no name - A BC A - F - -AA - D C - no file R - URLSearchHook no name - da e a- - f c-b e- de ab - no file R - URLSearchHook no name - e -ff d- - eaf- - C Program Files DictionaryBoss bar bin v SrcAs dll R - URLSearchHook Vuze Remote Toolbar - ba e- - -b f - e d cc - C Program Files Vuze Remote prxtbVuz dll R - URLSearchHook YTNavAssistPlugin Class - EA - AA - A A- - AF E D F - C Program Files Yahoo Companion Installs cpn yt dll O - BHO amp Yahoo Toolbar Helper - D -C F - efb- B - ECA - C Program Files Yahoo Companion Installs cpn yt dll O - BHO vShare Plugin - C - BB- -AF E- FAEDACF - C Program Files vShare vshare toolbar dll O - BHO AcroIEHelperStub - DF C-E AD- -A -FA C EBDC - C Program Files Common Files Adobe Acrobat ActiveX AcroIEHelperShim dll O - BHO Search Assistant BHO - - e - f -aca - f af d - C Program Files DictionaryBoss bar bin v SrcAs dll O - BHO Toolbar BHO - eb fb- - c -b -bc a - C PROGRA DICTIO bar bin v bar dll O - BHO ZoneAlarm Security - da e a- - f c-b e- de ab - no file O - BHO Vuze Remote - ba e- - -b f - e d cc - C Program Files Vuze Remote prxtbVuz dll O - BHO Ask Toolbar BHO - D C F- A- -A AD- D - C Program Files ... Read more

A:C:\Documents and Settings\All Users\Application Data\MFAData\pack\bins\w10idatx1170kl

can anyone tell me if this file can be deleted or how to go about getting rid of it ? or if in fact it is a trogan ? ant help with this would be greatly apreacated as im stuck in a nursing home 2 hrs away from my friends and family and my pc is the only way i can conect with them. . thanks
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Hello, I was downloading something and when I thought it was finished downloading and this screen pops up.

"C:\Documents & Settings\Sherry\Local Settings\Temporary Internet Files\Content.IE5\GRG7AN8J\arizup2(1).pdf"
"This action is only valid for products that are currently installed.
<OK> box

I see that this is a .pdf file and i'm not sure how to open these. Can someone give me some really really easy details on how to fix or open [download] this problem.


A:C:\Documents & Settings\Dave\Local!

Install adobe acrobat reader
Relevancy 107.07%

Hello All,

I am getting the following two error messages every time I boot up:

Error loading C:\Documents and Settings\...\Local Settings\Application Data\evevekanu.dll

Error loading C:\Documents and Settings\...\Local Settings\Application Data\Bzewujagedeyoxi.dll

IT already looked into this and could not figure this out. I am attaching a screenshot of both errors.

Thank you all for your help.

A:Error Loading C:\Documents and Settings...\evevekanu.dll and Bzewujagedeyoxi.dll

Hi .Did you take a look in the stated see if those items exist?If not, then I would suspect that they were malware items that have been removed...but which still have startup pointers to the nonexistent files.You can use AutoRuns for Windows - to take a look at your startup pointers. The Logon tab is the only one you want to look at...if you find items similar to the ones mentioned in your message...temporarily disable them, rather than delete...until you are sure the startup item relates to nothing essential.Louis
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Spyware Terminator brought this up about a week ago amp i removed it amp it has found it again Settings\Temp\41.tmp" Trojan "C:\Documents and file: Re: Settings\Allan\Local today quot Threat Files lt Trojan Tempi Re: Trojan file: "C:\Documents and Settings\Allan\Local Settings\Temp\41.tmp" gt C Documents and Settings Allan Local Settings Temp tmp quot My computer does seems like it s been running a little bit slower overall over the last few weeks especially loading some particular programs such as Outlook amp Firefox Firefox seems to be running browse loading a little slower than usual in the last few weeks but i m not sure as my ISP had been running a little bit crapily of late My HijackThis log file reads O - HKLM Run NvCplDaemon RUNDLL EXE C WINDOWS system NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe install O - HKLM Run NvMediaCenter RUNDLL EXE C WINDOWS system NvMcTray dll NvTaskbarInit O - HKLM Run AVG TRAY C PROGRA AVG AVG avgtray exe O - HKCU Run PhotoShow Deluxe Media Manager C PROGRA Ahead NEROPH data xtras mssysmgr exe O - HKCU Run ctfmon exe C WINDOWS system ctfmon exe O - Global Startup GA Smart Wizard Utility lnk C Program Files NETGEAR GA Re: Trojan file: "C:\Documents and Settings\Allan\Local Settings\Temp\41.tmp" Adapter GA exe O - HKCU Software Policies Microsoft Internet Explorer Control Panel present O - Extra context menu item Crawler Search - tbr iemenu O - Extra button no name - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra Tools menuitem Sun Java Console - B E C - FCB- CF-AAA - C - C Program Files Java jre bin ssv dll O - Extra button no name - e e dd -d - - b -f ba - C WINDOWS Network Diagnostic xpnetdiag exe O - Extra Tools menuitem xpsp res dll - - e e dd -d - - b -f ba - C WINDOWS Network Diagnostic xpnetdiag exe O - Extra button PartyPoker net - F FE - - e -B - B EED - C Program Files PartyGaming Net PartyPokerNet RunPF exe O - Extra Tools menuitem PartyPoker net - F FE - - e -B - B EED - C Program Files PartyGaming Net PartyPokerNet RunPF exe O - Extra button Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - Extra Tools menuitem Windows Messenger - FB F -F - d -BB E- C F - C Program Files Messenger msmsgs exe O - IERESET INF START PAGE URL http www optusnet com au O - Trusted Zone msn com O - ProtocolDefaults ivt protocol is in My Computer Zone should be Intranet Zone HKLM O - ProtocolDefaults file protocol is in My Computer Zone should be Internet Zone HKLM O - ProtocolDefaults ftp protocol is in My Computer Zone should be Internet Zone HKLM O - ProtocolDefaults http protocol is in My Computer Zone should be Internet Zone HKLM O - ProtocolDefaults https protocol is in My Computer Zone should be Internet Zone HKLM O - DPF ChatSpace Full Java Client - http Java cfs cab O - DPF E A- D- EE - C-DC FA D FC MUWebControl Class - http update microsoft com microsoftupdate v V Controls en x client muweb site cab O - DPF D CDB E-AE D- CF- B - Shockwave Flash Object - http fpdownload macromedia com get shockwave cabs flash swflash cab O - HKLM System CCS Services Tcpip D -F F - D- - CEAE C D NameServer O - HKLM System CCS Services Tcpip EB ED -CEA - B -A A- D C NameServer O - Protocol linkscanner - F C- F - D -A D -FBDDE F D - C Program Files AVG AVG avgpp dll O - Protocol tbr - D FB A- - - E- ADA CFBBF - C PROGRA Crawler Toolbar ctbr dll O - AppInit DLLs avgrsstx dll O - Service Lavasoft Ad-Aware Service aawservice - Lavasoft - C Program Files Lavasoft Ad-Aware aawservice exe O - Service AVG WatchDog avg wd - AVG Technologies CZ s r o - C PROGRA AVG AVG avgwdsvc exe O - Service Canon Camera Access Library CCALib - Canon Inc - C Program Files Canon CAL CALMAIN exe O - Service Google Updater Service gusvc - Google - C Program Files Google Common Google Updater GoogleUpdaterService exe O - Service InstallDriver Table Manager IDriverT - Macrovision Corporation - C Program Files Common Files InstallShield Driver Intel IDriverT... Read more

A:Re: Trojan file: "C:\Documents and Settings\Allan\Local Settings\Temp\41.tmp"

Hi, Welcome to TSG!!
Download: ResetProtocolDefaults.reg

Locate "ResetProtocolDefaults.reg"
Right-click and select: Merge (Ok the prompt)

Post your log again and this time post the entire log please.
Relevancy 105.35%

I Need Help!
I was wondering if it is a issue to delete files in "Documents and Settings\Username\Local Settings\Temp". I am really looking if it is safe to delete the "Documents and Settings\Kenny Hartwick\Local Settings\Temp" files.


A:Should I Delete "Documents and Settings\Username/Local Settings\Temp"

I don't know who Kenny Hartwick is, but deleting temp files is NOT a problem. Just get his permission, willya.


edit: if you click Start, All Programs, Accessories, System Tools, Disk Cleanup you'll run a nice little routine that lets you select those, among other, files to remove as well as a file compactor for rarely used files.
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Help! I started to get an error message after I deleted the last infected file from my computer and then I got this error message that looked like this (see attachment) except it had different text, though. When the error message comes up I'll capture it.

A:I get RUNDLL error message saying:Error loading C:\Documents and Settings\.....

I believe you may have some residual damage or still may have a virus -

Please follow this sites pre-posting process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.->

Virus/Trojan/Spyware Help - Tech Support Forum

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

IF they say you are clean, then I or someone will work with you to clean up your startups.
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Have a client with a win2k pc.
reports that 2 to 3 weeks ago, in the middle of the day, the workstation will display error:

terminal id xxxx c$\documents and settings\all users\program files . . . the network path was not found

If the user reboots, she cannot connect to her Win2k server/network.
The following morning however, she will be fine, until mid-day.

A:Win2k error c$\documents and settings network path not found

Have you scanned for viruses? Have you looked in the event log?
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hi i at settings showing startup documents/local folder think you solved this for someone else but here goes for me too this folder opens at startup c documents local settings i use google chrome and it consistently shows the error message quot google chrome did not shut down properly quot upon opening these two problems started at the same time in addition this seems to have happened after i downloaded webroot secureanywhere v and then deinstalling ms security essentials also chrome and the netbook in general have been running slowly-- that was happening before the antivirus switch Tech Support Guy System Info Utility version OS Version Microsoft Windows XP Home Edition documents/local settings folder showing at startup Service Pack bit Processor Intel R Atom TM CPU N GHz x Family Model Stepping Processor Count RAM Mb Graphics Card Mobile Intel R Express Chipset Family Mb Hard Drives C Total - MB Free - MB Motherboard ASUSTeK Computer INC HA Antivirus Webroot SecureAnywhere Updated Yes On-Demand Scanner Enabled someone on a previous post said download hijackthis thank you for help nbsp

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Hi I m Spencer and I just joined the Startup and Data Settings? Slowed by in Documents XP forum My question regards one of the practices of a local computer repair shop where I am currently interning This practice is just one of a handful of procedures that is XP Startup Slowed by Data in Documents and Settings? known as our Performance Tune-Up It involves checking the size of the Documents and Settings folder if this folder is above say four or five gigabytes the source of the reported XP Startup Slowed by Data in Documents and Settings? data is to be found and moved to another folder on the root C drive a shortcut is then placed on the desktop so the user may access their data When I asked the owner of the shop why this was part of our performance tune-up he explained to me that Windows XP scans the Documents and Settings folder on startup If there is a large amount of data in this folder it will slow the startup time He later remarked that he knows this must be the case because he has witnessed computers with heavy amounts of data on the desktop slow the startup times This seemed perfectly logical to me but I was curious and somewhat skeptical about his statements After spending a couple hours researching this on the internet I haven t been able to come up with a definite answer as to whether large amounts of data in the Documents and Settings folder affect startup time Could someone please help me out on this I m mostly wondering for my own computers sake but also for the shop in the event that my boss is wrong and we re performing useless tasks Although I haven t found an answer I am doubtful just for the fact I haven t been able to find much mention of this procedure anywhere in my search Although I did find a couple statements on other forums From HP s Support Forums By quot profile size quot I presume you mean the size reported by Windows I hope you realize that the number reported is the size of all files and folders under quot c Documents amp Settings lt username gt quot which includes My Documents Desktop and other stuff - none of thse are actualy loaded by the OS when you boot Moving files between these folders won t affect your profile size or performance The only part of the profile that is loaded when you login are in the file NTUSER DAT located in the profile folder listed above Everything else is just files sitting in your subfolders and don t affect the use of memory until you open them So don t worry about the GB profile size it has no effect on speed Click to expand From CNET Forums I have found that the biggest problem in slow boots is large amounts of data files in the user profile The user profile contains all user-specific application data especially Outlook Express folders and any files on your desktop NOT just the icons For instance if you store digital photos either directly on your desktop on in folders on your desktop they are stored in your profile Many people download programs etc directly to their desktop These are also part of the user profile The My Documents folder My Music My Pictures folders are all part of the user profile When Windows XP starts up it copies the entire user profile and All Users profile and combines them into a working profile If you have large amount of data in your profile it will take a long time to copy -- I know I had gigabytes of digital photos in a folder on my desktop To see if this is a problem go to the Documents and Settings Folder and right click on the profile folder with your user name or User if you did not personalize your system The properties command will show you the size of all files in your profile including sub-folders To solve this problem move desktop folders directly to the root drive C and use a shortcut on the desktop instead Also delete as many old mail messages as you can There are also many other applications that store-user-specific info in the user profiles I have tried all the other suggestions listed in the past and while they can help to ... Read more

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Hi How are you I get this error over and over again in the Event Viewer not permission COM Activation do application-specific The for application CLSID the with grant Server settings permission Local nbsp DCOM - Description nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp D B C -BB - -A F-E B D nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp and APPID nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp CA EE -ACB - C -AFC -AB The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID C nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp to the user NT AUTHORITY LOCAL SERVICE SID S- - - from address LocalHost Using LRPC running in the application container Unavailable SID Unavailable This security permission can be modified using the Component Services administrative tool Could you tell me exactly how to fix this problem because I'm confused nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp Thanks Robert Windows bit denautn
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Hello I'm using a combination of the Vista backup to do a complete backup of my OS and applications for emergency restore and another backup tool to handle my data My OS is on C and my data on D and other drives My query is that C will contain application settings data - for example if I write actions in Photoshop they will Application backup data/settings be stored under Application data/settings backup the user application data subdirectory or if I create a DOT template for Word it will be stored under the hidden data directories for Word I want to be sure that I am backing up all of the vital application data settings so that I can either restore just those or in an emergency can restore my full Vista backup done weekly and then restore the application data which I want to backup daily I've searched this set of forums and elsewhere to find something that lists which subdirectory tree s I need to ensure that I have backed up and I guess I'll need to do a registry backup too each day just in case settings are stored there I can't find such a list Does anyone know of a document that details what the vital stuff to backup is Thanks

A:Application data/settings backup

If you need to backup Photoshop, you need to find it's directory (probably under Adobe), and for Word it's probably under Microsoft or Office. Another option is to simply backup the entire AppData folder, that way you can't miss anything.

If you're talking about a large-scale backup for your whole system, you will probably want to backup drivers as well (you only need to back these up once, all the drivers are installed in C:\swsetup, but I prefer just saving the installer files).

I reinstalled my OS multiple times, with my personal data on another drive. What I backed up from my C drive was:

Select folders from AppData (only for programs' settings that I wanted to backup)Fonts that I had collected over time (C:\Windows\Fonts)Themes that I had collected over time (C:\Windows\Resources\Themes)Custom Power Plans (exported/imported through powercfg.exe in command prompt)Start Menu folder, for lots of links I created (AppData\Roaming\Microsoft\Windows\Start Menu - Private Profile, C:\ProgramData\Microsoft\Windows\Start Menu - Public Profile)Certain folders in Program Files of older programs that I run as Administrator for compatibility purposes (programs that need Administrator privileges to save stuff in Program Files)I did not backup the registry in anyway, because the registry changes I made were saved as .reg files. Other registry changes are made while installing programs (which after a clean install will be done anyway)
What you think is vital to backup depends on your system. Generally speaking, since you store your data on another drive, the AppData folder and drivers should be it, but you may have certain things that you want to save.
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My system is infected with some virus which downloader.Agent.uj, log hrcopul.dll, hangs, error system loading HJT i am not able to get rid off Please help me get rid of these virus Symptoms and observations - system hangs in - minutes Acts as if it has its own brain - task manager shows cpu usage in no time - system makes beeping sound - at start up i get quot Error loading C documents and settings local settings application data hrcopul dll quot The specified module couldn't be found - Downloader Agent uj shows up no matter how many times i delete it in Anti spyware programs Downloader Agent uj shows up in AVG Anti-spyware x latest version - at the system startup it directly starts without giving me an option to select 'Start using windows professional' I am not sure if i am supposed to be concerned about this However if i use F at system start up i get those options which would ask you if i need to start in safe mode etc Threats that show up in AVG Anti-spyware program - Downloader Agent uj - Downloader small buy - Downloader Tibs jy I also noticed Trojon and some other worms before I am not able to run my AVG Anti-spyware program long enough to get system hangs, error loading hrcopul.dll, downloader.Agent.uj, HJT log these worms show again HijackThis Log Logfile of HijackThis v Scan saved at AM on Platform Windows SP WinNT MSIE Internet Explorer v SP Running processes C WINNT System smss exe C WINNT system csrss exe C system hangs, error loading hrcopul.dll, downloader.Agent.uj, HJT log WINNT system winlogon exe C WINNT system services exe C WINNT system lsass exe C WINNT system Ati evxx exe C WINNT system svchost exe C WINNT system svchost exe C WINNT System svchost exe C WINNT system spoolsv exe C Altiris AClient AClient exe C Program Files Altiris Altiris Agent AeXNSAgent exe C Program Files Grisoft AVG Anti-Spyware guard exe C WINNT system ccsrvc exe C Program Files myCompanyName VPN Client cvpnd exe C Program Files Altiris Carbon Copy shellker exe C PROGRA NavNT DefWatch exe C Program Files Common Files Microsoft Shared VS Debug mdm exe C PROGRA NavNT rtvscan exe C WINNT Explorer EXE C WINNT system regsvc exe C WINNT system MSTask exe C WINNT technesis enterprise service tnSvcNT exe C WINNT System WBEM WinMgmt exe C WINNT system mspmspsv exe C WINNT system svchost exe C WINNT system inetsrv inetinfo exe C WINNT system atiptaxx exe C Altiris AClient AClntUsr EXE C WINNT system ltmsg exe C Program Files Common Files ISPCOMP InstallService exe C Program Files Verizon Servicepoint VerizonServicepoint exe C PROGRA Verizon SMARTB MotiveSB exe C Program Files Grisoft AVG Anti-Spyware avgas exe C Program Files MSN Messenger msnmsgr exe C Program Files Adobe Acrobat Distillr AcroTray exe C PROGRA Verizon SMARTB SBHookSvc exe C PROGRA Altiris CARBON client exe C WINNT system taskmgr exe C Program Files Yahoo Messenger ymsgr tray exe C Program Files Altiris Altiris Agent Software Delivery B EB - - C - E -E D A EC cache aexruncontrol exe C Program Files Altiris Altiris Agent Software Delivery B EB - - C - E -E D A EC cache AeXInvSoln exe C Program Files Altiris Altiris Agent Software Delivery B EB - - C - E -E D A EC cache aexauditpls exe C Program Files HijackThis HijackThis exe C WINNT system svchost exe R - HKCU Software Microsoft Internet Explorer Main Search Page http us rd yahoo com customize ie www yahoo com R - HKLM Software Microsoft Internet Explorer Main Default Search URL http us rd yahoo com customize ie www yahoo com R - HKLM Software Microsoft Internet Explorer Main Search Bar http us rd yahoo com customize ie ch search html R - HKLM Software Microsoft Internet Explorer Main Search Page http us rd yahoo com customize ie www yahoo com R - HKCU Software Microsoft Internet Explorer SearchURL Default http us rd yahoo com customize ie www yahoo com R - URLSearchHook Yahoo Toolbar - EF BD -C FB- D - F- D F - C Program Files Yahoo Companion Installs cpn yt dll R - URLSearchHook no name - C C-E - a -A AC-B A E D - no file F... Read more

A:system hangs, error loading hrcopul.dll, downloader.Agent.uj, HJT log

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

That's quite a collection of nasties you have on your system. Let's see what we can do about cleaning it up.

This is but Round 1 of what could be several posts. Please see this thread through to completion.

From some of your comments, there may be more than malware related issues on this system, but we'll do our best to help.


Download combofix.exe to your desktop.

* IMPORTANT !!! Place it on your Desktop.

Click the Windows 'Start' button > Select 'Run' - then copy/paste this into the run box & click OK
"%userprofile%\desktop\combofix.exe" /v ldcore rpcc When finished, it shall produce a log for you. Post that log in your next reply. It will be located at C:\ComboFix.txt

Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


Please download FixWareout from one of these sites:

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

Run HijackThis. Click "Do a System Scan Only", and place a check next to the following items (if found):

R3 - URLSearchHook: (no name) - {15651C7C-E812-44a2-A9AC-B467A2233E7D} - (no file)
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,ptbjdsg.exe
O2 - BHO: (no name) - {371EE1EF-F177-1390-7807-08525DC0E55C} - C:\WINNT\system32\nweipeg.dll (file missing)
O4 - HKLM\..\Run: [SysUpd] C:\WINNT\sysupd.exe
O4 - HKLM\..\Run: [ntdll.dll] C:\WINNT\system32\kernels1118.exe
O4 - HKLM\..\Run: [hrcopul.dll] C:\WINNT\system32\rundll32.exe "C:\Documents and Settings\neelaps\Local Settings\Application Data\hrcopul.dll",vuljcec
O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [ntdll.dll] C:\Windows\xpupdate.exe
O16 - DPF: {CAFEEFAC-0014-0000-0000-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{102240BD-2E4C-40AF-8F9C-6F40B2A8A34D}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{34B23320-7ECC-4B92-BC29-E83DF4DCE302}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{53D5B2E0-24B5-4F65-8102-CC7A91348871}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{C64E0CB7-AC74-4554-9606-35EB651BC984}: NameServer =,
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer =
O17 - HKLM\System\CS1\Services\Tcpip\..\{102240BD-2E4C-40AF-8F9C-6F40B2A8A34D}: NameServer =,
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer =
O17 - HKLM\System\CS2\Services... Read more
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When I started up it says Win.ini corrupt. Then it starts
up as a new user losing track of Favorites and Start Menu
and Desktop Icons, Display and Folder attributes. Under
Documents and Settings it has added Dave.U5R2D5 in
addition to Dave which still has all the information. I tried
switching the 2 Filenames to get back to what it used to be but
gave an error message and didn't do it and started another new file.
Is there some way to use the old Dave file?

A:Lost settings, New user made in Documents and Settings

Hiya asd123321.

It sounds like you`ve re-installed the system from CD over the top of an existing system, giving you a fresh `Dave`. Have you recently run a repair or indeed, done a clean install ?

As a work-around, can you take the documents & favourites from the old `Dave` and put them in the new `Dave` so at least you`re back up and running again.

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I am currently running a laptop on vista home and i have just networke the same to my household computer. I am now wondering is it possible to aceess documents and settings over a network. I read somewhere by turning off simple file sharing I could access my document but no such luck! any help would be greatly needed!

A:Network Access to documents and settings on xp pro

Here is link to a rather thorough guide.

Give it a go and see if that fixes the issue.
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I have a drive that had Vista Home Premium on it amp NTFS as the file Folder for and Security Documents Settings Settings system The drive went bad with over K bad sectors Preformed a hard drive recovery After several days I managed to remap all the bad Security Settings for Documents and Settings Folder sectors so that I could read the drive when booting from a XP boot CD or a UBCD cd Now When I view the drives directory structure I can browse most of what is listed except for the Documents amp Settings folder When I try that one I get the message quot Access Denied quot I tried getting into the properties to see if I can change the properties but the Security tab did not show up I am a lot more familiar with XP than Vista Is there an added security feature Vista has on the Documents amp Setting folder that only Vista can open it I tried using a Vista Recovery disk but it was not able to see the partition Also I am not sure if there are any tools on the disk to recover files from a drive that no longer boots windows Any help would be greatly appreciated Thanks Peter

A:Security Settings for Documents and Settings Folder

"Access Denied" is a proper and routine message encountered...when moving a hard drive from one system to another. Only impacts the Docs & Settings files/folders, all other files can be easily accessed.So can the Docs & Settings folders, by taking ownership of the files/folders.Taking Ownership in VistaLouis
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At work, we have Internet Explorer (6.0.2800.1106, on Windows 2000 latest SP) configured so that in the "Local Area Network (LAN) Settings," the check box "Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)." is checked. We have that checked along with an IP address there an port, all configured. It's all been fine and dandy until recently.

For some reason, after a day, it keeps resetting itself, which means we have to check it again. We check it again, then the following day it unchecks itself again. This is throughout the company.

Any thoughts? It only seems to be in Internet Explorer. It does not happen in any other browser. Could it be that Windows update could be automatically on and when it updates, it resets the settings?

Any help is greatly appreciated. I'm about to lose all my hair from pulling it.

A:Local Area Network Settings Keep resetting

Are you running AD? If so do you change a policy?
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We are getting the above error randomly on some of the laptops we have deployed. The error comes right after you boot or when the windows 7 is left running. There are no special software running. The error in details is below.
"The boot configuration Data (BCD) settings for the following boot application have changed since Bitlocker was enabled
boot appplication: \windows\system32\winload.exe
change settings: 0x26000090
You must supply a bitlocker recovery key to start this system.
Confirm that the changes to the BCD settings are trusted.

If the changes are trusted then suspend and resume bitlocker. This will reset bitlocker to use the new BCD settings.
Otherwise restore the original BCD settings"
Can anyone please explain on how to correct this error. As before this is happening on few of the machines and we are seeing more as we go. Any tips would be nice...Thanks
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I m having a major problem with XP Home Edition When I start my Settings...Saving Settings Problem Startup Loading computer I get the Loading Settings screen which automatically switches to the Saving Settings screen and then goes back to Loading Settings Saving Settings etc etc the quot Windows XP Loading Settings...Saving Settings Startup Problem Startup quot and quot Windows XP Shutdown quot sounds repeat themselves one right after the other By the way I have the XP tweak that skips the Welcome and log on screens at startup since I m the only person that uses the computer I ve tried Debugging Safe Mode with Command Prompt Restore To Last Working Settings and a few others but nothing is Loading Settings...Saving Settings Startup Problem working I ran Spybot just before shutting down the computer the last time it worked and got the quot Congratulations Your system contains no spyware quot message When I restarted the computer I started having this problem I also have Norton Anti Virus and did a Live Update manually a few hours before this started happening Anyway I realize this is probably a virus even though I haven t downloaded anything other than virus definitions in the past few days and I have no clue what to do now The XP restore disks aren t doing any good because I can t get past the Loading Settings Saving Settings screens Any suggestions When I do the Safe Mode with command prompt I get the list of partitions or whatever and then it stops at the bottom of the screen and does nothing If I press a button on the keyboard I go right back to the Loading Settings Saving Settings screens nbsp

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on both of my machines today i booted up and got stuck in that trap...loading settings...saving settings, until i got po'd enough to format em both. but that is like shootin a mosqioto with a shotgun. what causes this ( its not the first time) and how can i get around it...i tried safe mode but got the same routine when i tried to logon as admin, i tried a system repair with no help. i am usin xp lame oops xp home, i have 9 diferent malware clients and run most of them several times per day so i dont think it was malware. i did 'mess with' userinit, i just unchecked it so it wouldnt be part of the startup process... thats the only weird thing i did. any suggestions as to how to avoid/get around this prob next time it occurs? tkz
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My brother's computer does exactly what the title of this thread says,no matter what mode he uses to boot up. He was restarting his computer after running Ad-aware. Now he cant get past the logon screen because it immediately saves his settings and returns to the logon screen. Happens in safe mode as well.

Thank you for any help.
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Help I would really really appreciate it if someone can help me even just explaining to me this error I keep getting recently Whenever I get this error the pc will restart then will create a log report saying it has recovered from a serious problem and its always this problem in Temp folder C Documents and Settings EllenCurl Local Settings Help!!! Pls document\ settings\TEMP\ on local Error C:\ Temp wer c b dir mini - dmp sometimes its - and C Documents and Settings EllenCurl Local Settings Temp wer c b dir sysdata xml it doesn t happen when using a particular program whether using the internet Pls Help!!! Error on C:\ document\ local settings\TEMP\ or a program like sims it will restart and log this problem sometimes it does this restarting a couple of times a day and I don t know if its harming the PC and I don t know what to do or what this error is all about Our operating system is Windows xp service pack Hope someone can help Thanks

A:Pls Help!!! Error on C:\ document\ local settings\TEMP\

Hi,and welcome to BleepingComputerIt's impossible to know whats wrong when we don't see whats inside the logs.Could you please copy the content in the file and post it?You can read more about those dumps here:, you should consider to update you operating system with service pack 3
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When I boot my computer-Dell Studio--laptop--running Windows Vista--I get this error message--
Error Loading C:\User\iamspiga\App Data\Local\avopidit.dll
The specfied module could not be found.

Don't know if this is related to downloading a survey tracker from
I removed it but this appeared afterwords.
Hope someone can help me get rid of this.
Thanks in advance
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Hi Everyone,

Hope someone out there can help me.
My electricity cut out while i was shutting down my pc and now it won't start properly. its get to windows xp loading screen and then it gives the option to start safe mode etc. I have tried all of the options including last known configuration and nothing has worked.
I don't mind restoring it to factory settings to get it working again but i really need to keep my documents. I have loads of pictures from my wedding day and my mobile phone that i will never get again and i'm heartbroken.

I've got some basic computer skills. i also have a laptop and was wondering if there was anyway i could connect it to the pc and move or copy my documents folder to the laptop so that i can restore operating system

my pc came with windows pre installed.

hope somebody can help :)


A:Operating system error - how to remove documents before restoring to factory settings

Easiest way is to take the drive out and temporarily attach to a working pc ot harvest data . . works best if you attach it to the Secondary channel on the working pc . . the one with CD/DVD drives
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when i try to log in to windows on my personal setting - i get an error message stating that i have 30 seconds and then i will be logged on to a temp user. i have tryed several things and can not get logged on to my personal setting, and therefore have no access to personal files, such as music files

A:error message when loading personal settings

this is the message:
After I log in and it says "loading your personal settings"

a "user environment" box appears stating: "windows cannot load the locally stored profile. possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persistes contact your network administrator"

then a second "user environment" box appears: "windows cannot find the local profile and is logging you on with a temporary profile. changes you make to this profile will be lost when you log off"
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I love this site you volunteers are most helpful and knowledgeable PC HPOS Windows XP Media Center Edition Version Service Pack PROBLEM Whenever I navigate to quot Windows Internet Connection Error in and message Explorer: Settings\My Profile" "Documents C Documents and Settings My Profile quot where quot My Profile quot is my user folder in Windows Explorer I receive the following error message Internet Connection ErrorYour request cannot be completed because the Internet Connection Error message in Windows Explorer: "Documents and Settings\My Profile" service couldnot be found or did not respond The service might beexperiencing technical difficulties or you may need to adjustyour network settings Try Again Cancel note There is an extra space before the first quot service quot and I don t recall seeing a similar typo in other Windows error messages I must press quot Cancel quot three times successively as three identical error messages pop up This happens every time this folder is navigated to It does not happen with any of the other profile folders in quot Documents and Settings quot This problem cropped up after I ran the disk cleanup tool and uninstalled unwanted programs and windows components Chief on my list of suspects are the uninstall of quot Outlook quot and quot HP Customer Participation quot I m not certain of the exact program name but the description said it was for HP owners to be included in market research and be informed of special offers I also uninstalled quot Windows Live Messenger quot quot Sonic RecordNow DVD quot and there may have been a few others but the only ones I distinctly recall were programs my mom installed and were not vital or used by other programs The windows components I removed were quot Internet Games quot in the quot Games quot branch of quot Accessories and Utilities quot a couple screen savers and quot Windows Dancer quot and quot Windows Party Mode quot under the quot Windows Digital Media enhancements quot branch quot Windows Messenger quot Intriguingly when I just opened the Windows Components Wizard to see what I had changed the quot Networking Services quot box is shaded and I m almost certain it was not shaded when I used the Wizard earlier and I did not make any changes to that branch I also have no idea what was checked before but currently quot Internet Gateway Device Discovery and Control Client quot is the only checked box After running the disk clean-up I defragged this drive and created a system restore point I am now thinking it has something to do with the change to quot Networking Services quot Again this only happens in my user folder and only on that screen If I were to click on quot Application Data quot nothing would happen but if I were to navigate backwards to that screen the error would pop up times in a row again Thank you in advance for your assessment

A:Internet Connection Error message in Windows Explorer: "Documents and Settings\My Profile"

Hi .Have you tried running chkdsk from My Computer/Explorer?XP Chkdsk, Using the Graphical Version (My Computer) - Scroll down to directions for using the Graphical interface.You might also take a look at Event Viewer and see if there are any clues, How To Use Event Viewer - Louis
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I can get into safe mode by pressing F8 when booting up but not sure how to proceed from there.
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A:floppy diskette error, personal settings not loading

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I turned on my computer, all my icons were gone and a message:
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A:Failed to save settings. Error occurred loading a configuration file. Help!

Hi, you could try a system restore. If this fails or is not available try this. Desktop items are stored in a cache, this can become corrupted causing what you see. To fix right click on the taskbar and select Task manager. When Task Manager opens under the Applications tab click on "new Task" type:- explorer.exe press ok. Your desktop should repopulate. At this time reboot your computer. If all is well then the problem is fixed if not:-

Repeat the task manager (as above) and new explorer.exe then follow this:-

Go to Start all programs accessories and right click on command prompt select ?run as administrator?

At the prompt type:- taskkill /im explorer.exe /f press enter
(Your desktop will go blank)

Now type each line and press enter after each line.
Note the spaces.


attrib -h IconCache.db

del IconCache.db

Shutdown /r
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Hi, if anyone could help me with this, it would be great!

All of a sudden when I try to open my C:\Documents and Settings\All Users\Documents folder, it says "access denied"

running xp home sp2.

any suggestions?

oh, I did a google for solutions and various pages often suggested I turn off simple file sharing, but the option is non existant under my file/view menu...

A:Access Denied to C:\Documents and Settings\All Users\Documents

It sounds to me as though the administrator has made that directory path private. Are you the admin, and if so, are you logged into a user account with admin rights? If all else fails, reboot and log into the Administrator account and go to the control panel/users and change your preferred account status. While you're there, unlock the problem path to allow all users to view.

Good Luck!
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A:C:\Documents and Settings\all users\documents DENIED!!!

It looks like one of the junction points that provides some backwards compatibility and which shows when unhiding files in Control Panel>Folder Options>View. There is no Documents and Settings folder in Win7, except as a junction point.

Read more about junction points here:

In Win7 Documents is under All Users>[User Name]>Documents. Perhaps you should hide Hidden and System Files again to see only the WIn7 folders you need.
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Ive dealt with almost every problem Ive had with my comp but this one has me stumped. I just tried to install a program and cant because the C:\Documents and Settings\All Users\Documents folder denies me access. I have administrator rights and all that guff and it annoys me horribly the thought I dont have access everywhere on my computer. Ive been though the folder properties and attributes, and cant change much at all. I dont ever remember not having access to this folder before.

Please help...

A:C:\Documents and Settings\All Users\Documents

The software I am trying to install is genuine. Bought it today. Is a game called fear. What its trying to do is create a profile folder in the C:\Documents and Settings\All Users\Documents folder I believe but cant because of this access problem.
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A:'Documents and Settings' and 'My Documents' query

1) I wouldn't, but it can probably be's hard to redirect those stupid Windows links. You could create your own shortcut to "Mary's Documents", copy the contents of the ex-husband's folder to the Mary's documents, then you should be able to delete it.

2) For safety's sake I wouldn't, but you could give it a shot... (or do what I said above)

3)No, they are default folders that WIndows uses for some mysterious purposes.

4)Definitely not!

5)Go to to find a registry hack which will let you delete the My Documents folders. Then add the new shortcut above.

Remember, if you delete something you shouldn't have, you can restore it from the recycling bin!:grinthumb
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I am laptop user. About 2hr ago, i login to my lappy and discover that my profile is different. My folders on desktop went missing and some of the setting changed. Then i try on my own to solve it but to no avail. Fortunately i come upon my C:\Documents and Settings and discover that strange profile C:\Documents and Settings\TEMP and my original profile C:\Documents and Settings\p0716499 was still there. This imply that my previous setting and files are still in my laptop. However, I cant changed back to the original profile and struck with the temp profile.
Initially i suspect is registry problem so i DL "UPHClean Service" by miscosoft but to no avail. Now currently i suspect it might be the work of a virus. I need help. Thank anyone who help me in advance.

A:User profile path change to user profile path change to C:\Documents and Settings\TEMP :\Documents and Settings...

This morning when i woke up, i discovered a icon named "syminstallstub" on my desktop. I checked online and i believe that it could be a virus. I try to find ways to uninstall it but to no avail I not sure what did my younger brother do to my laptop. I feel that im damn unlucky and encounter 2 problems in a row. Please help me solve my problems.
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I've set my C:\ drive to share all. I've set the security for all logons to Allow All and yet I do not see the directory Documents and Settings. What appears to be that which used to be under same is now under Users.... Is there no longer a Docs and Settings?


A:Can't see Documents and Settings?

Quote: Originally Posted by markg2

I've set my C:\ drive to share all. I've set the security for all logons to Allow All and yet I do not see the directory Documents and Settings. What appears to be that which used to be under same is now under Users.... Is there no longer a Docs and Settings?


No Docs & Settings under windows 7!

Now, It should be set under C:\Users\Your Account\
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A:Need help with my Documents and Settings

Hi .

Have you tried simple replacement of the folders by cut-and-paste?

Is your old profile still reflected in Control Panel/User Profiles?

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how can I change this directory so I can get ito it
I have tried the normal and it stops me every time

the reason I have a program tmpgenc that places a lic file in a sub directory
once the program stuffs up it cant be reinstalled untill this file is deleted


A:documents and settings

Quote: Originally Posted by 3doz

how can I change this directory so I can get ito it
I have tried the normal and it stops me every time

the reason I have a program tmpgenc that places a lic file in a sub directory
once the program stuffs up it cant be reinstalled untill this file is deleted


Hi 3doz and welcome
I suspect that even if you could get the lic in there it would probably not run. Its an XP app, I suspect it would have more problems than just that. My question is do you have a machine that can run a virtual machine (IE XP mode)?

That would make it easier.

Ken J+
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A:Where is documents and settings?

You have to have "show hidden files" clicked in explorer and you will see it in your directory.
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A:Documents and settings

Hi and welcome to TSF first we need more info ie when do you get the above message have you tried running sfc /scannow or a repair from your install or recovery disc
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I've also noticed that my default "explore" starting folder is c:\Windows\Start Menu\Programs. This seems to be the only account affected by this.

Does anyone know how to re-point this all to c:\Documents and Settings\Mike...


A:XP Pro Documents and Settings help

The user profile may have become corrupted, which can be deleted and Windows will automatically recreate it. To delete it depress the Windows key and click the Break key. Select the Advance tab and follow the menu options.
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Hello everyone
I am trying to clean the computer and maybe recuperate some mb's.I notice in documents ans settings that I have 12 folders which I find surprising because I only have one account.I have reinstalled windows a few times before and that might be the reason.
Can I delete some of these folders?

the folders are: administrator 4.69mb
Administrator Bell 4.36mb
All users 19.0mb
All users Windows 29.8mb
Default user 333kb
Default user Windows 284 kb
favorites 122 bytes
Jean-Guy Roberge 134 mb
Jean-G-1 Bell 0 bytes
Jean-G-2 Bell 449 kb
Jean-Guy Roberge.Bell 165 mb
Jean-Guy Roberge Bell dje10d8h06
As I said I only have one account and it is :Jean-Guy Roberge computer administrator.

A:Documents and settings

Is it possible that, at some time, you have reinstalled or repaired XP over a previous on?? It seems to look like that. I believe your other diectories (Administrator Bell:All users Windows: Default user Windows: Jen-G bell: Jen-G-1 Bell: Jen-G-2 Bell: Jen-Guy Roberge Bell dje10d8h06, are all from a previous installation. This is the procedure I would follow.
1. Back up the whole lot.
2. Copy (and overwrite where needed) all the files in tmy above mentioned directories, into the remaining one - Jean_Guy Roberge. The favorites file is legit, and should remain there.
3. Delete all those I have listed.
You should now be back to the basic XP directories which are, be dafault, supposed to be there.
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It tells me I don't have permission to get into Documents and Settings, though. Is there any way to work around this?


SOLVED: Thanks for the help!

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A:Documents and Settings

Copy/move everything important into one of your personalities and then delete the other one?
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A:C:\Documents and Settings

Deleting User accounts (needs Administrator log-on) is as per the link below:
All user data associated with the account will be lost, be warned.
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A:Documents and Settings

can you be more specific?
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A:Documents and settings

Hi cotk69...

where did you back up the Documents and Settings folder to?
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Anywho, I did a general search for *.gif and came up with 7,553 files !!!! Lots of these are under, for instance, Documents and Settings, default user, desktop, then TONS of files under there.

Also, to sign in on my computer there are 2 options ..... but under documents and settings, there are HP administrator, all users, default user, drag racer v3, administrator .... what are all these and are they necessary?

Sorry if these are stupid questions; am afraid to just start deleting !!

A:Documents & Settings

Welcome to Windows Seven Forums.

It sounds as though loads of different user accounts have been set up on your computer.

Go into Start>Control Panel>User Accounts....... and see just how many accounts are on your hard drive. You'll then need to liaise with your menfolk to see which ones can be deleted.
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With Windows 8.1/IE11, the proxy server settings are still greyed out in the LAN settings dialog box under Internet Options\Connections in the desktop IE environment.
However in 8.1 the proxy settings can also be accessed from the Settings charm: Settings - Change PC Settings - Network - Proxy.  From this location, ordinary users can modify and save changes to the proxy configuration.
Is there any way to lock this down?

A:Locking down IE proxy settings under PC Settings\Network\Proxy on Windows 8.1

Update on this - a very helpful Microsoft engineer came back with a workaround which, while not ideal, is a lot better than letting users change their proxy settings.
When I said I was going to post it here, the engineer said to make sure I started with the statement that Binary registry keys as used in this solution shouldn't generally be messed about with, and that editing the registry without first backing it up may
also lead to plagues of locusts, etc.  All the usual disclaimers, so use this at your own risk.
His solution, which we've tested, involves switching from per-user proxy settings to per-machine proxy settings. 
The Microsoft workaround word for word is:
The first thing we need to do is to export the following registry key from a machine that has the correct proxy settings set.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
This contains the following 2 binary registry keys which have the connections settings: ?DefaultConnectionSettings? and ?SavedLegacySettings?
The next step is to open the newly exported .reg file and to change the path:
From: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
To: HKEY_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
For a test on a single machine you can manually change this, from elevated cmd: regedit <file>.reg
For a bigger scale you can create a script to deploy the file containing the binary registry keys from the .reg file we exported with the path HKLM.
The final steps as discussed we need the following policy applied:

the policy is not being applied correctly then deploy the Registry Item directly:
HKLM\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings
We have the following values:
0 -> policy set at machine level.
1 -> policy set at user level.
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That folder is 3.48 GB heavy and contains over 13000 files.
I also tried to take ownership of that folder. No luck.

So, please, if you know how to solve this problem, let me know.


A:Documents and Settings\User


Firstly you can run chkdsk - hopefully that will sort out the strange file name:
To do this go to Start -> Run -> type chkdsk c: /r -> click Ok . When asked if you want to force a dismount say No. When asked to schedule the check at the next startup say Yes. Restart your PC to allow chkdsk to run.

Then you can download Unlocker, save it to your hard drive and install it.
Once installed
-Right click on the User folder
-Select Unlocker
-In the Unlocker screen choose Delete under action
-If any processes are locking the folder select Unlock All, If no locking handles are found press OK
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I want to do that again, but cannot find my notes, or references here. I know there are some registry mods that have to be made also.
Would it be easier to do a symbolic link instead of actually moving them? If so, details please.


A:Moving Documents&Settings

It's easy to move the default locations to another drive. However, if you do this on an established, well used computer, moving your program files folder will cause programs to stop working, and will cause all your shortcuts to the programs to stop working. It's best to move from the default locations on a system in which windows has just been installed, but before you start installing stuff. In other words, do the moving when you're first setting up a computer. Doing it later can cause a lot of problems.

Same goes for your documents and settings. If you want to move just the "my documents" folder to another drive then thats fine as long as there is nothing in there that your programs are expecting to find in the original location.

You can right-click my documents in the start menu or desktop and select properties. You'll see a button that says "move". Use caution. I'm just going to give you fair warning, it could screw up lots of things. If it does, you can always restore it to default.

It would help to know your goal in doing this. Why are you wanting to move them, what are you hoping to accomplish? Do you want to move them to another physical drive, or simply a different drive letter (partition) on the same physical drive? If I knew, I could provide further advice.
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Alright, here's the skinny.

Had a computer with two drives, C and D. Windows XP was installed on the C drive. The install become corrupt and unfixable, so I installed XP on the D drive and left the C drive intact.

I was hoping to be able to access my old My Documents folder on the C drive. However, when I go to Documents and Settings-'My Profile'-My Documents, it says I am not able to access that folder. However, I am able to access my daughter's My Documents folders from their profile name.

Does it have to do with permissions? I had a password on my user name before. Would that have anything to do with it? My daughter's user name did not have a password before.

Is there a way around it?

I appreciate any help!

A:XP Documents and Settings Permissions?

Hi and Welcome,
More than likely it is a permissions issue. As far as the fix, first, what do you mean by "the install became corrupt and unfixable"? Can you give us some info on this?
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I have checked of in Folder Options show Hidden Files and Folders.

Any other suggestions would be appreciated.

Thank You

A:How can I open Documents and Settings

Originally Posted by hlaskin

I need to be able to get into C:\Documents and Settings and VISTA Home Premium 64 bit does not allow me.

I have checked of in Folder Options show Hidden Files and Folders.

Any other suggestions would be appreciated.

Thank You

In vista all users profile will be in users folder. In c:\users\ u can find all your desktop files and your documents. But documents and settings in c:\ is not a folder it's a shortcut to users folder. That shortcut is a system file so u cannot get into..
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Is this a result of running a registry optimizer?
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A:Deleted the Documents and Settings

create new accounts and reinstall programs or just reinstall windows
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Is there anyway to rebuild this folder to serve it's purpose or am I going to have to re-image the machine?

A:C:\documents and settings\all users is gone!

Hi Seth

You might first check to see if those pesky students changed the folder's properties to hidden - just as a prank [set the View in Windows Explorer to show hidden files temporarily].

That's the nice thing about having a backup image handy = they are great for computer labs at schools.

Best of luck
. . . Gary
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When I send something to my desktop, it does not go where I think it should. I have 2 users in my C:\Documents and Settings. (I did not put either of them there). I sign in with Username. It does not go there in Username, Desktop. It goes to Username.ROOTS, Desktop, and shows on my desktop. If I put something in Username, Desktop, it does not go to my desktop. I do not have a Username.ROOTS shown in User Accounts. No other accounts. If I go to User Accounts, and make Username1, and sign in with it. Then delete Username, will it get rid of Username.ROOTS. Also will it make a Username1.Roots, and use it. I would like to get rid of these extra accounts in Documents and Settings.
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I am new at Windows 7, have a new machine and I am trying to save an excel file but I can't find Documents and Settings when I go to do a 'save as'

Would appreciate some help on this


A:Can't find Documents and Settings

Because what you are looking for is in C:\Users\[username]\Documents
Documents and Settings is no longer what you use like you did in Windows XP.
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I think somehow somebody deleted my windows xp's Documents and setting,
now I cant refresh in desktop,
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now with Windows task manager, I search for files that I want to open, and open any files.

Help me to repair my WINDOWS XP OS.

A:[Help] Documents and Settings deleted.

Help me to repair my WINDOWS XP OS.Click to expand...

How to Perform a Windows XP Repair Install
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I would like to be able to access the detail within this folder.
Access is currently denied by the system for both local and Administrater users.(and only me on comp)
I have already changed Folders view> hidden/hide protected
still no joy

any comments or a tutorial as im not the only one who would like to view these details


A:access documents and settings

Documents and Settings is not a real folder. It is called a Junction and it is there to allow legacy programs to interface with the Windows 8 folder structure.

Windows 8 uses C:\Users to store what was once in Documents and settings.
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Hi! I was trying to follow instructions on copying my Mozilla bookmarks & had this problem when asked to "Navigate to: C:\ Documents and Settings \ "your user name" \ Application Data \ Mozilla \ Firefox \ Profiles \ default.random characters \ Bookmark.html"

Here is the problem, I will attach a "print screen" so you can see what I see. By the way, I have a Dell laptop Inspiron E1505, with Windows Vista.

Please let me know if you need any more information, as I am a newbie! and it's my birthday today, so I'll consider your help a gift!

Note, when I explore C drive, the Doc and Settings option I'm used to seeing appears as only a shortcut.

By the way, the reason I want to copy bookmarks in Mozilla is because Mozilla is not functioning now, so I'm going to try & reinstall it.


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I have an XP Pro 32-bit machine running with a secondary hard drive that has a Vista 64-bit system. I need to access the Documents and Settings folder on the secondary HD. However, I get access denied when I try to access that folder. I disabled simple file sharing, but the security tab is absent on that particular folder. It is present on other folders, including the accessible ones on the secondary HD.

Logging in as Administrator in safe mode did not help.

A:Can't access Documents and Settings

To clarify, you want to access documents on HDD2, in the Vista x64 file structure from HDD1, running Windows XP 32 bit?

If that's the case, you need to set the folder permissions to allow anyone to access it. You said that the security tab wasn't present when you went to file properties, so I think that means the folder you are trying to change is a subfolder of a directory that has private permission settings.

For example, if you wanted to be able to access My Pictures inside the My Documents folder, I believe you would have to first change the permissions to My Documents, then go to My Pictures and change the permissions. Keep going up one level at a time from the folder you want to share and change the permissions. Let me know if this works.
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hey guys, ok i was trying to check all of the stuff on my hardrive on another computer(long story) and then i view the harddrive, look in the drive letter, click on documents and settings, and the folder that used to have around 40 Gb of stuff in it is NOW EMPTY, and when i click on the folder it says "folder is not accessible access is denied" PLEASE ANYONE HELP ME.

ps when i hgihlight the harddrive on my computer it says that i have 94.9 GBS used but i dont know wher all that is located...

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Hi, I've recently gotten hold of this laptop but when adding new users and looking into documents and settings, i've noticed something abnormal.
Please take a look at the picture (of all the folders I have in 'documents and settings') below, and keep in mind that I only have 3 accounts in total on this installation.

I can't even transfer profile settings (using copy to... method)...

But someone please help!! It's really bugging me!!

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All My C Documents and Settings folder has become inaccessible I would appreciate some help in finding out what is going on and correcting the situation When I click on it a Location Not Available Message Box is displayed with the message C Documents and Settings is not available Access is Denied Its become in-accessible and Settings C:\Documents has Windows Explorer Icon has an arrow on it like that for a shortcut The Properties and Settings General Tab displayed after right clicking on it contains the following information Documents and Settings Type File Folder Target Created Tuesday July AM Comment C:\Documents and Settings has become in-accessible The Security Tab indicates that everyone has permission to do everything I have tried to access the folder in C:\Documents and Settings has become in-accessible Safe Mode This didn't work C:\Documents and Settings has become in-accessible I also tried a system restore and it didn't work either I have been using my personal account which has Administrator Privileges If I am unable fix this I will have to re-format the drive and re-install Windows I really don't want to do that Any help would be most appreciated Sincerely Bill Bos

A:C:\Documents and Settings has become in-accessible

Hello Bill,

That's because that location is a junction point and not a real folder. These junction points are used for backwards compatibility for older programs that still reference the old location in XP and prior instead of the new location in Vista and Windows 7.

Your My Documents folder, without the shortcut arrow on it, is actually located at this location instead:

C:\Users\(user-name)\My Documents

Hope this helps,
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I have a 200GB drive as a master, and an 80 as a slave. The 80 has Windows XP Pro installed on it, as does the 200.

The 80's installation of Windows is screwed in some fashion, and refuses to boot up. Instead of messing around with it, I decided to install it as a slave the 200 and grab the data off it (which is all still 100% intact.)

I can get everything off root, but my user folder under Documents and Settings claims I don't have permission.

I'm pretty sure I could just load a Linux distro and copy it out that way (I remember doing something similar in the past), but that's a last resort due to the time involved.

Does anyone know of a recovery tool or technique that will allow me to access it?
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I was having some odd problems with my computer Settings Documents gone?! folder and last night so I shut it down and let it quot rest quot overnight something I rarely do my computer tends to run I ll try to explain the odd problems in detail Last night I was steaming a movie to my XBMC like I do all the time and the video randomly dropped and wouldn t stream XBMC couldn t find my computer anymore so I went in to Documents and Settings folder gone?! check out the problem on my PC While I was in the computer room I decided to hit quot Send Receive quot in Outlook because I was expecting an e-mail About seconds after doing that the computer froze hard I gave it a minute to do something and then performed a hard reboot When the computer restarted I went back to streaming my movie again Finished the movie and a few hours later was ready to go to bed I went to fire on iTunes because I like to catch up on old podcasts before going to bed About minutes into the podcast I think I hit send receive in Outlook again and the computer froze again This time I didn t want to mess with it so I just turned the computer off This morning when I woke up I went to check my e-mail and I got the quot we need to check your data file quot While that was happening I received the expected e-mails and since then the data file has been checked completely Next I went to launch Firefox so that I could do my normal morning rounds on the internet When I launched Firefox I got prompted by about add-ons that it was the first time I have launched them This caused some concern When I tried to force a Firefox backup using an add-on called FEBE I quickly realized that my c Documents and Settings folder is gone Now before this happened my main hard drive which is embarrassingly small was teetering on full Now when I look at it I have gbs free All of my c Users folders and information are still there Pictures Desktop Music etc I run an up-to-date Mcafee suite Virus Scan and Firewall and I am behind a Linksys router I also use Spy Bot Search amp Destroy every month to check for any nuisances First off has anyone ever heard of anything like this I can t believe that this is a virus or that I was hacked I haven t installed any pirated programs in a few weeks at least but I don t know what else to blame Secondly if the folder isn t in the trash is there anything I can do to try and recover it Is it possible that a recovery program and find the files I ve been wanting to install XP on my machine again sick of Vista but I ve lacked real motivation If I just lost all of my settings I ll definitely be motivated Thanks to anyone that can give me some advice If you need more information about let me know and I ll gladly surrender it Brandon nbsp

A:Documents and Settings folder gone?!

Microsoft did not trash the "Documents and Settings" folder in Vista; they renamed it "Users."
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Computer Information:

Microsoft Windows XP Media Center Edition
Version 2002, Service Pack 2

HP AMD Turion 64 Mobile ML-34
1.58 GHz 1GB RAM

Recently I had to use PC recovery (hard drive not disks) because windows would not load due to registery files in the hive. I then chose the option not to delete anything but to replace what windows came with thinking I woud not loose any of my files.

Now when I log in I had to create a new account. It's an administrative one, and when I looked for some of my files in My Documents and Settings I chose my old profile folder but it says it is empty and the message "access denied" pops up when I try and open it. My question is, Are those files deleted, or can I recover them?

A:HELP: Access to Documents and Settings/

Sure this is a stupid question, but did you check Control PAnel/Users just to make sure there arnt any other users loaded
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I recently reinstalled Win Xp. I use Windows Explorer quite frequently. When I open the tree :My Computer
+ Local Disk(C)
+ Documents and Settings
+All Users
+Default User

How did I get Owner ? All the other times I've installed XP(many),the "Owner" has been my name that I give the computer.

A:Documents and Settings-users

Is it a recovery disk or an actual Install disk? Just create a new user and delete the Owner one.
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I have found some info on the subject, but I was wondering if someone can explain why xp has created so many subfolders in the Documents and Settings folder and what is kept in each one?

Here they are...
Administrator (I am the administrator and I have my own docs folder)
All Users
Default User

I do not need to connect this machine to any windows network, can I get rid of NetworkService folder?
How about the rest of them, why could I not get rid of these folders particularly?
Please place this in the proper category or tell me of a forum that I should use for this type of question...

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What's going on here?
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So, little by little I am learning about the differences in XP and Vista. Well, one of them is that Vista no longer uses Documents & Settingsfolder, but a Users folders.

If this is true, why do I have a D&S folder under my Vista boot when I do a explore and why can't I open it if I am the administrator?

Not really killing me but it sure is bugging the heck out of me.


While trying to help another member here, I noticed that there are some remmants of games and apps that I have recently deleted still on my registry. I use Tune Up Utilities 2008 and I thought this would have taken care of this junk but, apparently, I thought wrong... how do I get rid of the junk files in my registry w/o messing it up?

A:Documents & Settings... + Other issues

Hi astalavista,

In vista you will find what look like folders for all the usual suspects from XP My documents Documents & settings and so on

These are not folders but what Microsoft calls Junctions (on other operating systems they are known as symbolic links)

They are basically a type of shortcut used to point programs looking for the old locations to the correct vista location

They are not editable even by the admin

You can create them yourself - do a search on "vista symbolic links" on MS site to get full info

If you type "mklink /? at a command prompt you will see some of the options available

hope this helps
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Hello Recently when I restarted my computer it started up without my settings background files etc At first I thought them to be lost but in Documents and Settings I found my user name folder John Smith and in Documents Users Settings with all of my files and data in it However there is also a new folder John Smith JOHN which seems to be the quot user quot that my computer is starting up to i e the favorites in this folder match the favorites that are now being displayed on my computer This new quot user quot is not listed in the Control Panel Users menu How can I delete this new folder and get my computer to start up with my old settings In other words I wish to delete quot John Smith JOHN quot and only have quot John Smith quot It should be noted that the quot Administrator quot folder in Documents and Settings has the exact files as the new John Smith JOHN Users in Documents and Settings folder I would like to be the sole administrator and have my old files back in that folder I cannot figure out how to do this since I cannot delete quot John Smith JOHN quot while I am logged in as this profile Again I cannot switch users as this quot user quot does not exist except in the Documents and Settings folder Thank you sincerely for your help and advice nbsp

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My PC used to show three folders in C:>Documents and Settings - Administrator, All Users and Owner. Recently, I installed and used a trial programme that caused my Desktop settings to completely change.

The easiest solution to rectify the problem was to use the System Restore facility in Windows XP Home Edition, which I did, and which successfully restored my PC to its previous state. After doing so, however, I noticed that an additional folder appeared in C:>Documents and Settings called Owner.ERIC containing a number of folders. I did change my Logon from "Eric" and old password to "Owner" and a new password.

Can anyone explain what this additional folder is and is this normal when System Restore is used?

A:Folders in C:\Documents and Settings

The trial program wouldn't happen to be called aston shell would it? Or something similar.