Windows Support Forum

Support for new i5 CPU

Q: Support for new i5 CPU

does I5 Supports Win XP?

Relevancy 100%
Preferred Solution: Support for new i5 CPU

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

A: Support for new i5 CPU

Ofcourse. Why won't it?
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We are Dell resellers and had placed an order for 43 Laptops - Dell Latitude 3560 with Dell on 13th June, 2016. We delivered them to our customer on Friday 17th June, 2016. On Monday 20th June we discovered that all the Laptops are faulty and are not functioning properly. They have not been able to use a single system due to touchpad issues in the entire lot
We have made innumerable calls Dell to resolve the problem, but the team is unable to identify and rectify the problem. 
We have spoken to our partner account manager, regional account manager, Service Specialist and Escalation Team, requesting them to provide us with a solution at the earliest as their work is getting hampered. Our customer has to deploy the same by 1st July however they do not have any Dell Laptops functioning correctly.  
How do we escalate this to the Dell management and get a replacement ASAP

A:Who do you contact if the DELL India Escalation and Support Team fails to provide support for brand new Laptops

Hopefully one of the Dell rep see your post and be able to help. If no one answer your question then I suggest you contact Technical or Customer Support in the link below.
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Started about a month ago - pops up over and over and over and over - about every five minutes or less.  I've got a Dell Studio XPS with Windows 7 Professional.  Another forum said to just uninstall Dell Support Center (Support Center Software) - but when I try to uninstall it - THE SAME STUPID WINDOW POPS UP ASKING ME TO INSERT THE SOFTWARE.  I tried doing a Browse and it's looking for DSC20.msi.  I haven't managed to find it yet.  I have at least found \Program Files(x86)\Dell Support Center but there's so many sub-directories...
I shouldn't have to be jumping through so many hoops just to uninstall a program.  This is driving me crazy and I haven't found an answer online yet.
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This is a General question regarding the end of support for XP. I realise at the end date the computer should be backed up in case you have to format the disc at any time after the end of the support period.

My question is does the built in Windows back up in XP when backing up the system include the installed updates? Or is it best to use third party software to do this.


A:[SOLVED] End ofThis is a general question regarding the end of support for XP support

I believe Windows just backs up your personal files and won't do the entire OS. You'll need a 3rd party program to do the entire HDD.

Also you really should think about upgrading to Windows 7. Staying on XP after the end support date is not recommended as you will lose security updates from Microsoft as well as patches.
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When I installed Win on one computer I need a H P printer driver So I went to H P support download did not find the needed driver so I called their Tech support A friendly support guy looked at my system and told me my copy of Microsoft Win bought at Best Buy was not India from support Scam Tech. bases. Support a legit Tech. Support Scam from India support bases. copy also my system Tech. Support Scam from India support bases. had been infected and they needed to remove my Win clean my system and reinstall Win made me a deal of a reduced price of US I knew this was not Tech. Support Scam from India support bases. right so I begged them good buy went to Best Buy where I have good friends in the Geek Squad they got the needed driver and printer works fine Today my Netgear routher died called Netgear to get my lifetime warranty This also was a support in India guy said it would cost US to make sure it was the router I said thanks but no thanks Took my old Netgear router back to Best Bye where I bought it three years ago and they gave me a new Netgear router I needed setup help so called Netger as new user also in India guy was friendly looked at my system and helped me get it setup Then he informed me my computer was under attack and my files were being read he could fix my system and protect my files for the small sum of just US Well I was using a small backup H P computer on the Net hardwired and it was almost never used So I knew it was a India Tech support scam again I think these guys in India do support for many Mfg s and software makers and it's an easy way to gleen a lot of fast cash from people who trust the brand name and don't understand a lot about their computers I just wonder how many new to computers and older people who know nothing are being ripped off by these East India robbers

A:Tech. Support Scam from India support bases.

Are you sure you were using legitimate HP/Netgear phone numbers? Where did you get the numbers from?

Are you sure it wasn't just a variation of the scams the FTC are starting to crack down on?
How Windows tech support scammers walked right into a trap set by the feds | Ars Technica
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Some how my old friend managed to upgrade my PC from Windows XP to Windows 7 with that chipset driver CD I gave him. I don't know how he did it. I would ask him but he moved to Germany. Anyway I've heard you can run the setup with Windwos Vista compatiblity mode but I don't know if it is safe. Anyone know?

A:Motherboard support CD does not support your operating system

Download the drivers from the manufacturers website. The driver CD is likely outdated anyway.
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I think the revamped Support Assistant is brilliant - especially for drivers where it checks your PC, rather than give you a list of driver updates for your model, as the old website-based Driver Update checker did. It has an "Add a device" facility but it doesn't find my HP DCP_J315W printer, connected via wireless. Does Support Assistant support printers? edited 08:07: typo

New Envy 15-AH151saOlder Compaq Presario CQ71-320SA screwed up by Microsoft's free upgrade from Win7 to Win10
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hello to everyone im working as a tech support agent for one extra support in support of need tech of the biggest ISP in the US its a good paying job and also very challenging i use to troubleshoot internet connection issues for residential accounts pc only and for all other issues that i get i browse for similar issues on the forums of this site well most of them came pretty handy esp for the security forums tech support in need of extra support now i got transferred to the networking department and im in a total loss i can do simple troubleshooting and install assists for new networking users but i really need help in issues like remote access port forwarding invalid IP addresses on the wireless devices file and printer sharing i was browsing through all the topics but i cant find any if there is someone out there who can help me with this issue and give me some pointers on how i am going to do this in an easier way i would really appreciate any assistance thanks in advance foxxy nbsp

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Hey guys:

I believe your Product looks really promising but I'm having some challenges while deploying the Trial in my Environment. We have 200+ DCs globally and 17 Domains. Does your solution support a multi-domain environment? How many DCs per gateway are you able
to manage?

Thanks. Regards,
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End of Support for AVG 6.0
Grisoft announces the end of support for AVG version 6.0 effective on December 31, 2004 for technical reasons. This version has been available since 1999. It's structure does not allow for further improvements planned for version 7 nor improvements of detection techniques expected to come in the future.

End of support means we will no longer provide program updates or Virus Database updates for version 6.0 and therefore, within days, this version will not protect against new virus outbreaks!

Current AVG 6.0 users should upgrade to AVG 7.0. Information on upgrading to version 7.0 can be found at
- October 25, 2004 -

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While trying to fix my computer these last few weeks with the help and support I received here I have a question but I don't know if it has merit I seem to remember somewhere along in through the many postings someone said something about being unsupported and I believe that my pc may be just that After running D Ban I knew I would be destroying my windows But I was led to Support/Non-Support believe I think that I could get everything back to the way it was before by having my digit code that referenced my copy of windows Since then I have never been asked or directed to enter this number anywhere Support/Non-Support I think in my head that I am unsupported because when I am asked by windows or Dell i can't remember which at this time do I want to search for the drivers I need to download and it comes back unable to do this And the same if I choose to upgrade a driver too I have Internet connection so it is not that Can I enter my digit number in to my computer some way or some how and be supported or am not right about any of thiis My reason for thinking this is every time I go back to a restore point I have to download all my drivers manually it seems they should be there to install just by saing yes I want to install my drivers I also have a disk of utilities and drivers the only disc that came with my computer but it seems my pc will not download my drivers from this disk Do I have to set it up in Bios to have this disk to open and install every time I put the disk in thinking I could get drivers to install off of it it did not respond or seem to work I think maybe because of this unsupportive ness my computer to me seems to be the only words I think of is frail or susceptible Hopefully this is a non issue and it is all in my head I need a computer psychologist for this So if the doctors in I would like to make an appointment


The 25 digit number referred to would be your product key which you would have entered when you installed Windows. Windows then activates it online. It usually takes about 30 days to activate. If it's been longer and Windows hasn't told you there was a problem with activation you should be fine there. From my experience it isn't uncommon for drivers to fail to install properly. The drivers on the disk are probably outdated. I'd suggest going to the manufacturer's webpage for your MB, and other devises and download the newest copies. It would also be a good idea to go into Device Manager in the Control panel and uninstall the old drivers before installing the new to prevent conflicts. I hop this answers your questions and gets it solved. Let us know if you need more or this isn't what you were asking.
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Q: support

um hi i decided to restore my computher to make it go faster and when i did that everything was all good,the only problem is that the interbet says connected but the thing is when i go on the internet it say internet not i need my laptop please


Are you connected to your modem and or router via wired or wireless.

Also what is the model number of your Acer, and also what version of Windows are you running?
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Does ASUS M3N78-VM motherboard support windows 7 64 bit os?

A:64 bit win 7 OS support

Yes. There are supported drivers listed on the ASUS website for that version of Windows.
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Product Name: Hp Notebook 14-AC197TUOperating System: Windows 7 Ultimate x86 Need PCI encryption/decryption controller Driver and Brightness control keys F2+F3 are not working of my laptop andGet error 'This computer does not meet the minimum requirement for installing software." When installing graphics driver. Thank You.

A:Need support!!!

chick3n wrote:Product Name: Hp Notebook 14-AC197TUOperating System: Windows 7 Ultimate x86 Need PCI encryption/decryption controller Driver and Brightness control keys F2+F3 are not working of my laptop andGet error 'This computer does not meet the minimum requirement for installing software." When installing graphics driver. Thank You.Hi chick3n, First of, Where did you download the drivers that youre trying to run? Is is from HP website?About the brightness press fn then press f2. check if that will work..

"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
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Is there any download link for WINDOWS VISTA ULTIMATE 64 bit ?

A:64 bit support

Yes the CPU supports 64 bit.
There are not any legal D/L links for Vista.
I would consider using Windows 7 64 bit instead of Vista.
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can anyone help me with this one please. When i try to access help and support on a friends pc, the egg timer comes on and flashes back off. Tried reinstalling from the xp cd and it tells me it has been installed but the same thing happens.

A:where is help and support???

Fixing XP Help and Support
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Windows 7 64 Ultimate. I click Help and support and nothing happens, I also tried windows+ F1 and nothing at all. Nothing new on system for quite some time.

A:Help and Support does nothing

Hi Welcome to Seven Forums .. Do a System Scan and report back the details please ...

SFC /SCANNOW Command - System File Checker

Also check this Link ...
Error opening Help in Windows-based programs: "Feature not included" or "Help not supported"
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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 3.00GHz, x86 Family 15 Model 4 Stepping 4
Processor Count: 2
RAM: 2038 Mb
Graphics Card:
Hard Drives: C: Total - 476937 MB, Free - 455590 MB; D: Total - 238414 MB, Free - 237177 MB;
Motherboard: Dell Inc., 0HH807
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated: Yes, On-Demand Scanner: Enabled

I am unable to bring up the help and support. It says something about an error

A:Help and Support

Hi, you were receiving answers to your problem here.
many problems

Please keep your replies to the post above.

I will ask for this one to be closed.
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Iv'e used a couple of programs to hide my IP.One was IP.Hider,the other, Ivisible Browsing.I found that none of them were much use to me as i couldn't view web pages,or if one came up,it was an error something about codeen.Itried different IP.Addresses but they wern't much use.My question,is their a good one out their that works well or is their other security measurses i can take to hide my IP.
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System 32 files are infected with a trojan generator.

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I have read that with the end of MS support for W XP, that XP users will be vulnerable to hackers. I have switched over to a Mac but still occasionally use my XP computer for several programs that will not run with my Mac [CADD6 & a Greeting Card program] My question is this: If I disconnect my XP computers from the internet, will they then be safe from hackers?

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Q: Support

Hi to all,

When I am opening My hard disk that time show to me "OPEN WITH" window

Please help me,

Thanking you

Best Regards,

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I have just built a new computer using Vista Ultimate x64 and a single GTX 280 on a 790i motherboard. I play Everquest a lot and find that when I try to load it I get a message that no 3D devices found. Going into dxdiag I discover that there are no DirectX features available. I am using nVidia driver 7741. I had to also download directx 9 to run the game. What can I do to get 3D support? My device manager recognizes my card. I'm lost here.

A:GTX 280 but no 3D support?

Install The Driver From NVIDIA.

Or, Just Windows Update Your PC.
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Hey All.

Who do you support when it comes to gaming? ATI or Nvidia, ASUS or PowerColor?

This thread is BATTLE OFTHE CARDS!!!

Vote your card or BRAND

1. ATI

LET THE VOTING BEGIN. Whoever wins gets bragging rights for 10 minutes.

A:Who do YOU support?

NVIDIA I've got a 8600M GT which isn't great, but it's good enough although I wouldn't mind an upgrade to a 3D card
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Hi My name is Fred and i am from england i use to be networking engineer and use to design my own softwares and templates excel base but i had accident causing injuries and loss medicaly was suggested to rest and have no brain pressure

now i have started work by sitting at home i was designing excel template for invoicing and when i started using formulas it was too much i feel like i forgot all of this i have example template and hope if anyone can help to finish it and revise my memory i realy feel like handicap

thanks for your help

A:Need help and support

Welcome to Tech Support Guy. Perhaps if you post your worksheet, someone might be able to assist you. Try a screen shot.
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almost all references to my hp laptop are removed from the website, even the driver download page... can someone please put the driver page back online?

A:hp support

this laptop:
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OK, I have a user that has deleted every device under USB as a fix to his thumb drives not being recognized. Normally the drivers would reinstall themselves with the next reboot, but he also has installed CA Security Suite and some apps from Advanced System Care (registry cleaner) and god knows what else. I believe that one of these apps are keeping the OS from installing device drivers. I cannot uninstall the apps in Safe or Normal mode with no keyboard or mouse support. System restore points also make no difference. I have also looked at using wmic to uninstall from the command line, but apparently it does not work in W7 Home premium. Any other things to try would be appreciated. Maybe a DOS based registry edit to clear out the startup processes.

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I am having a problem with my x-box and my warranty ran out one month ago Of X-Box Support?? course support through X-Box wants me to send them my X-Box for shipping handling My husband however thinks this can be avoided The problem we are having is we were playing an x-box game X-Box Support?? as the game was trying to load to a new board the screen goes black then the light around the eject button started flashing red and orange It does not matter whether or not if there is a game in it It won t even go to the x-box screen the starting screen We have checked all of our cords and connections we have not tried cleaning it yet Why did this happen Please help We have spent so much money on this stupid x-box We have never ever had any other problems with our x-box Our x-box is only months old Is there any chance of taking it apart and cleaning X-Box Support?? it Please help any suggestions are wonderful nbsp

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Hello guys,

It's been quite some time since I've last posted with some technical problems. Generally I can fix them, but this time I'm requesting information.

I'm looking to upgrade my HDDs.
I have..
1x 500TB
1x 640GB
2x 1TB
1x 160GB

I want to replace the 500GB & 640GB, eventually the 1TB drives with 3TB Drives.

Here's my question:

Since 6TB Drives (6TB Drive - NewEgg) are so new, are there ANY Hardware specs that I need to look for? I had issues with a 4TB Drive, and Windows was splitting the drive into 2 drives, when it was only 1. But that was a Mobo related issue.

Thanks in advance!

A:6TB HDD Support

Hey DreadStarX!

As any hardware the 6 TB hard drives have technical support, for any assistance you could always contact the certain manufacturer, in this case WD:
WD Support

These drives are not with any more different specs than other hard drives. Though, here, saying that the more space there is, the more it's filled, the more it should be kept safe, applies.
You plug in the drive, your PC should recognize it full 6 TB, all as one drive as it is, and you continue on partitioning and formatting; just don't forget to format it in NTFS, so that you don't have problems.
Here is the Specification Sheet of the WD Green hard drive, there is a column about the 6 TB one:

I hope I've helped!

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I have an HP Win 7 w/32 bits, when I bought the computer , if I had a problem, I would go to the built-in help and support app to try and figure out the problem. Now for some strange reason, when I click on it, it says "can not open", any suggestions?? And by the way, Windows help and support forums and tech help, didn't.

A:help and support

what problems are you having with the computer

what are you running
video card brand and model
power supply

check the listings in the bios for 12v line voltages and cpu temperatures and post them
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Hi there, a friend of mine is having problems with hes dedicated seedbox, that he himselfe runs, for some reason, hes FXP/FTP transfers from FTP site, to box, cant get over 3,5MB/S, but if he Transfers from the same FTP site, to a diffrent box, the speeds runs up to 80MB/S , so there is some settings there, thats wrong... but he cant seem to find out, i was wondering if anyone here had experience with setting up FXP and so on? so i can forward you to him, if you dont mind helping?

A:FTP/FXP Support

howdy, welcome to TSG. Is this for torrenting I assume?
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Ok. Not quite sure where to post this, but does anyone know if M$ are going to include support for hyper threading in a future service pack or update for windows 2000?


A:Win 2K HT Support

With 'general' support scheduled to end in March 2005, I can't imagine Microsoft would make a change such as adding support for Hyper-threading (IMHO). Click
HERE to see the life (death) cycle list.

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Message when clicking Help and Support "system service is not running. start the service Help and Support.
Following Microsoft advice to open still does not work.

A:Help And Support

See if the following helps:Help and Support Center may stop responding in Windows XP Help and Support Center does not run when the Data Execution Protection feature is turned on in Windows XP Service Pack 2 cannot open Help and Support Center in Windows XP to load Windows Help and Support
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My internet provider just changed to McAfee security which I downloaded. Ever since then, I can't open IE without going through either1) unpluging the modem, router then restarting the computer or 2) going through windows network diagnostics which comes up with "reset local area connection adaptor..doesn't have a valid IP configeration". It says it is fixed but the next time I open IE, the same thing happens. Any idea how to fix this?

A:IE9 support

Internet Provider is Mcafee's? Do you mean you switched ISP's and it came with mcafee's?

GO into the Mcafee's firewall settings and have it allow IE9.

Since you might have changed ISP's go to start type in CMD locate Cmd.exe right click and select "Run As Administrator"

Type in

ipconfig /release
ipconfig /renew
ipconfig /flushdns
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hello guys! i have a .arc file i am trying to extract that file with FreeArc but it is stuck at 0.0% after sometime the application closes and only a few megabytes has been extracted. but i am able to browse the file with FreeArc and my friends aslo extracted it.

I also tried other software but no luck.......

A:.arc support

Hi have you tried this one IZArc - The Best Freeware ZIP Utility - RAR 7-ZIP UNZIP UNRAR ENCRYPT ISO BIN are you sure your copy of the file has not been corrupted do you get any message before the software closes
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Hi, I have an issue, I am using window xp service pack 2, I ma tring to connect my nokia handset its nokia 2730c. while connecting the pc suite with my pc to hand set its giving the error masage "windows could not load the installer for WPD. contact your hardware vender." Ihave checked with reinstall the os as well try to reinstall pc suite also but issue is still being pursyst.

A:WPD support.

Moving this Thread to the Phone Forum for better results.
Uninstall the PC Suite you have, unplug the USB cable from the computer end, and restart the computer. Then download the most recent version of PC Suite from Nokia page Also run the Nokia Software updater to make sure your phone is updated.
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Hi nbsp This Y SZ nbsp desktop computer that is still under warranty is the worst computer for continuing problems I have ever owned I have been forced to reset it to its original default state which involved hours of support No installation of my games and other software purely to overcome the problem of not being able to install a Critical Bios Update After that came the frozen screen problem and the failure to No support wake up from Sleep Mode without every fan going to continuous full power at Startup Next came the awful drone from the CPU Cooler Fan if the bios was set to its default state of Smart Auto I had to run it set to Manual However the noise from the fan is still far too loud to be acceptable I previously owned a Medion computer which I bought for one third of No support the price I paid for the Ideacentre It never let me down during the years I owned it Sometimes the mouse will not be activated after the Lenovo computer starts up Then you have to relocate the mouse usb cable to make it work The service people who appear to be located in Greece are keen to help until they find they are unable to put it right when they No support totally ignore all your subsequent requests for help I followed all their instructions but various problems still persist so this computer is not fit for purpose So far the phone bill to contact Lenovo Service Dept is running at Lately the Lenovo Companion App for Windows has stopped working It's not as though I don't know about computers having taught IT in a school for years and am now spending my retirement assisting RNIB members sort out their computer problems Lenovo appear to be ignoring their customers' problems when it suits them I am frustrated and disappointed with Lenovo nbsp RolyUGYZ nbsp nbsp
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Q: support

My query is as to the service policy. My computer has a non working keyboard, and is out of warranty.  I am willing to pay for the repair.  However the HP support staff in Hong Kong (yesterday) refused to give me even an idea of the cost of this unless I take the machine in - oh and pay a HK$700 inspection fee.  Which will not be credited against the repair cost. More annoying is the fact that the service officer - Mr Kelvin Lai refused to call me back to discuss, and refused to give a working phone number. After 3 years the machine is unusable.  But it is in better condition than the HP "support service". Never again
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In what is surely the most customer-antagonistic move of the new Windows regime, Steve Thomas at Microsoft posted a TechNet article on Saturday stating categorically that >Microsoft will no longer issue security patches for Windows 8.1, starting in May. Call this the "let them eat cake" approach to support for Microsoft's flagship operating system.Click to expand...

You can read the >details for yourself here

A:Wow:- no support for win/8.1

Absolute arrogance and the problem is that they know they can do whatever they please because Apple (who just as proprietary) is the only other game in town.
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Hi. I want to know if this laptop supports 2x16G modules or not? I realize that I'll lose warranty if I do it, but ram is more important for me

A:32G RAM support?

Officially, no. So you can't rely on me to justify buying 32 gigs. But it is DDR4-2133 and other HP laptops with Skylake processors and DDR4 can take 16 gig modules per slot.
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I just purchased an ACER with windows 7. It's a 64 bit machine and I need to connect it to my Minolta QMS magicolor 2200 Desklaser. My 2200 works fine with my Toshiba laptop which is running XP. I have contacted Minolta and there is no 64 bit driver planned.

Does anyone know of a 32 bit emulator that I can run under Windows 7 that will let me continue to use this wonderful printer?

Thanks, John

A:32 bit support etc....

There isn't any sort of emulator. You are prettymuch stuck; I've had to do a lot of research on that issue and that's just the way MS made Vista/7 x64 work. It will be nice in 10 years when most everything is 64-bit, but sure isn't now.

Have you been able to make it work by just connecting it to your Acer without trying to install drivers from the manufacturer's disk?

If you connect it to your Toshiba and set it up as a shared printer I may have a tip that will work for you. If that is something you wish to try let me know.
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Does anyone know how I get Microsoft help and support back? I used to have it and now I get Hewlet Packard help and support,

A:Help & Support

Microsoft Support

Theres a link to it. I really don't understand your question though, is something wrong with your system? When (and how, if possible) did you "lose" MS support?

Have you tried a system restore to a point before you "lost" it?
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One of the secondary family PC's is a Dell E521
This has an Athlon 64X2 Dual

This sort of reads like it should be OK with 64bit W10 ? ......... anybody know if this is the case.

A:Will PC support 64 bit

The processor is definitely compatible with 64-bit OSes. The real question is, how much memory do you have in the computer?
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i have installed win 7 on my laptop LENOVO Z570. does win 7 make computer or laptop slow? Because after installing win 7 i found my pc has become slow. i have aslo heard that some lenovo laptop dont support win 7 ?

A:win 7 support

Hello nileshmkul,

After completing the Win7 installation, (including all Drivers and Updates), did you carry out a Disc Clean Up and a Defrag of the HDD?

Windows? (all versions) by its very nature is extremely lazy when it comes to installations; it always leaves 'junk' and temporary files on the computer; these can be the main culprit of the cause of 'slow' operating.

Your Lenovo? Z570 does support Windows?7.
Carry out the suggested tasks and post back with the results.

Kind Regards,
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I was given a new MacBook Pro from my wife.

I have been able to use Vista x64 by using Boot Camp. But I had to partition my Mac drive to do it. What I would like to do if possible, is to remove the partition for Vista and have an external Boot to Vista by using the bootable FireWire 800 external drive. This would free up some space on my hard drive. My problem is I'm able to designate Vista to the external FireWire drive but the Vista installer won't allow installation on the drive because it is Firewire 800. I was wondering if I could possible use a driver for the Firewire 800 controller so Vista can use it. And if this is possible is there anywhere on the net to acquire such a driver for the Vista installer.

I hope there is such a thing, I can't seem to find one.

Regards and thanks for any info,

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The "Help and Support" icon on my start menu will not launch Help and Support. I think the file may be damanged, missing or corrupt.

Any help in solving this problem is much appreciated.



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every time i go to open ie8 it hangs and want open i have to controle alt delete it to shut it down so i nee a little help here please thanks

A:Ie 8 support

Sounds like a browser problem. Do you have any alternate browser like firefox, safari? Just to check if it's really IE8 problem.

You can try disabling your security software like antivirus/antispyware program then try to relaunch it.

You can also try optimizing your browser... go to Tools > internet options > then
delete cookies, temp files, history, restore advanced settings in advanced tab

last resort, uninstall IE8 and reinstall it.
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since installing Vista, when I try to open Help and Support, Ireceive the following message.
"Help and Support was not able to start", can anyone help please, as you may gather i'm new to this, thankyou.

A:Help And Support

Please check your Event Viewer for error messages relating to this. Go to Start and type in "eventvwr.msc" (without the quotes). Look in the Windows logs for errors that occur around the time of the message. Let us know what you find and we'll work from there.
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Alright so my current system is a

Intel Pentium Dual Core E5400 2.7GHz
Geforce 9500 GT
1 Sata
2 Sticks of DDR2 667MHz
I would like to Upgrade to a AMD Phenom X4 9850, with a 450W PSU, (Motherboards are practicably identical).

I already check the extreme PSU calculator but it said only about 275W which makes me a little bit skeptical. So what wold you say?

A:Can my PSU support it?

Under load, the Phenom uses 311 watts - 185 watts at idle. Add that to the 9500GT, and you may be over the limit.
But why do you want to "downgrade" from a 2.7GHz CPU to a 2.5GHz CPU. Don't expect too much from the 4 cores because most programs will not be using them. I am very disappointed with my quad processor. My slightly faster duo core is better.

PS: The wattage was measured by a German computer mag
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I'm running windows XP x64 on a relatively new system. Quad core Phenom 9850 processor, 8 Gig of Patriot 1066Mhz ram, Asus M3N-HT Deluxe Mempipe Motherboard, 5 Western Digital Raptor hard drives, Western Digital 250 Gig external hard drive, Samsung Lightscribe DVD burner, Apevia full size Jupiter-X tower, Apevia 680 watt Beast power supply, Logitech cordless optical Trackman track ball, Microsoft wireless keyboard 3000 V3.0, Nothing special. Anyway to my problem. When I go into Help & support, I am unable to type any search words into the text box, also when I'm going to Yahoo mail registration sign in I can't put anything in the text boxes there either. Does anyone have a clue as to what the problem is, as this one isn't something I've heard of before.

A:help & support

did you try clearing out old cache for the yahoo issue?
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Does anyone know or can anyone suggest or can Microsoft Support Team take into account the following?

It would be great if Windows 10 32-bit version supports more tan 3GB of RAM with the inclusion of PAE.

Some people that have Windows 7 32-bit PCs with more than 3GB of RAM, currently only can use all the RAM if they use a PAE patch to enable it...

When the time to upgrade to Windows 10 comes, the ideal situation would be to be able to upgrade directly to the 64bit version, but it seems that 32bit-to-64-bit upgrade won't be posible without a fresh install (would be great if the possibility is given)....

So the easy way for the owners of a Windows 7 32-bit PAE patched, would be offering a Windows 10 32-bit that supports more than 3GB of RAM....

Thank you very much


A:32-bit PAE support for more than 3GB of RAM....

Hi and Welcome to TSF!

I haven't heard or seen anything about Microsoft including a PAE Mode for Windows 10.

Honestly, no new machine should be running a 32bit OS. It's outdated and useless to most people.

Also, think about this...If Microsoft were to include a PAE Mode for Windows 10, why would anybody bother going to 64bit? The OEMs would save costs and buy only 32bit OSs.
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I can no longer get to the help and support section from the start button. I have recently added AWC(Advanced Window Care) proffesional and have stopped some services from running, but none that said help and support that I remember. I get a message that says Windows cannot start Help and Support because a system service is not running. To fix this problem start the service " Help and Support" I can still get to the restore to an earlier state from the AWC program. Any help would be much appreciated.

A:Help And Support Is Gone


You can manually start and stop services using the Computer Management console.

What you want to do:
Start >> Right-click My Computer >> Select Manage
Start >> Control Panel >> Administrative Tools >> Computer Management

This will bring up the Computer Management console.

You want to navigate to the Services and Applications node in the left hand pane. Click on the + sign to expand the node and select Services. Click on anything in the right hand pane and navigate to the Help and Support service. Under normal circumstances, this service is started automatically as a Local System service. Right-click it to bring up the shortcut menu and choose Properties.

Once you are in the Properties applet for the Help and Support service, check to see what the Startup type: pull-down menu shows. Most likely it is probably showing "manual". You can use the pull-down menu to change it to "automatic" and it will start up automatically when you restart your system - unless there is another program that is preventing this. What you are really most interested in doing is starting the service manually if it is not starting up.

Under Service Status you can click Start.

Post back if this does not work for you.
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I cant believe that Vista wont even support 3d studio max latest version....


if it does not work in vista then the problem is not with vista run it in compatability mode
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When I go to the start menu and prompt "Help and Support" nothing happens. I really don't know when this started because I really haven't had a need for this until recently, when I was having some issues with another computer I was working on at the time and needed to access Help and Support. Does any body out there have any ideas with what's going on and is there a way to find out if they can be found or will I have to maybe reload something from my XP disk?

A:Help and Support does nothing.

See if this helps:
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As a new user of this group can anyone advise me how to recover the Help and Support in Windows XP. If I click on Help and Support in START all I get is a momentry flicker of the egg timer, then nothing. If I look for the Help and Support programme HelpCtr.Exe its there in RegEdit! Something must have disturbed the start process. Any advise would be most welcome.
Regards, Alan.R.(UK)

A:XP Help and Support

Hi Alan and to BC.

Hmmm, this is strange. Have you deleted anything lately ?? Maybe in the registry ??

Run "system restore" and try going back to an earlier restore point. Just pick a date when you knew it was working.

Let us know the result.

Good luck.
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I just want to say that yes I downloaded and installed IE8
It is a lot faster than 7. However the only issue I have is with display because it makes some buttons unreadable and moves certain items around, I would assume thats going to be fixed.

But your thread on here says contact support which I did and all they offered was to put it back to 7, they offered no support at all

When will the updates for this be out? or fixed versions?
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Something has happened to my xp windows help and support file. It is listed on my screen after I click my start menu, however when I click help and support nothing comes up. What happened to this file or program on my computer ?

A:? Help and Support won't come up

pinkdog, Go to the link below and click on the "?" to the left of Why doesn't Help and Support work? to expand it and you'll find some possible solutions.

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My hard drive HP Bad? So Why Support Is started giving me problems and trying to do a chkdsk returned that it could not do it nbsp Safe mode try and reboot returned Why Is HP Support So Bad? could not perform on RAW format drive how it was working at all I don't understand nbsp Tried running chkdsk R which brought a whole lot of index and recovery items and then froze on stage nbsp At that point I called technical support after searching onlone for half hour trying to get a number and was told I was out of warranty nbsp I do have an extended warranty that still has months left on it and was told it would not be honored until I find my email from HP with the number on it nbsp I purchased the laptop and the extened warranty directly from HP nbsp The support person would not even allow me to explain and was very rude nbsp I dug out nbsp warranty information and called support again nbsp This time I got a different person who went to her supervisor and clarified the warranty issue nbsp We restarted into diagnostics and the quick test on the drive passed nbsp Trying to restart again the computer went into wanting to restore nbsp Instead of doing the restore I wanted to try to get any data I could off the drive and support said they would call me back at PM nbsp At PM the original support called and told me he called early because it was AM the next day where he was and he was tired nbsp Since I was not done with the backup and he was off the next day he determined that he would call me back on the day after Monday here which I would not be available nbsp So he said the earliest it could be handled would be Tuesday then days to deal with a broken hard drive under warranty nbsp II finally got the drive backed up using another system and external adapter and tried to do the recovery nbsp At that time the screen came up with Unable to reset your PC A required partition is missing nbsp Patching together an old drive and disc set made from original install Computer manager showed the recovery partition to be just fine but the data partition would not show up as a drive letter nbsp I now am past support hours so I went into the chat option and explained the situation nbsp The response was so you want to purchase recovery media nbsp I then explained that I thought it was a stretch to have a defective drive and have to pay for recovery media nbsp I was then told to supply my infoprmation and recovery media would be sent to me not sure what that will fix on the hardware nbsp I was then told their system was down and it would be hours before they could enter the order nbsp So now I have to wait three days or so to get a set of discs that will fail because the drive is bad nbsp Then I guess I will have to run the gauntlet again to try to get a new drive and wait longer nbsp I'll probably end up having to just purchase a new drive and use my original backup to reinstall nbsp Seems like I wasted my money on the extended warranty
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My desktop has a dvd-rom that is "hp BDDVDRW CU20N". I want to know if it supports blu-ray?

A:Is my dev/cd-rom support blu-ray?

@Lovesha?, welcome to the forum. Lovesha wrote:My desktop has a dvd-rom that is "hp BDDVDRW CU20N". I want to know if it supports blu-ray?Yes, it does play blu-ray disks.  The first BD in the model number stands for Blu-ray Disk. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
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Cannot start the help and support page from the start menu. When I click the help and support text, nothing happens.

A:Help and Support

Try this Help + Support Fix.

I know the page reads if you had used Easy Cleaner, however this fix has worked for others that did not use EC.
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I need some clarification

I have a Toshiba A205-S7468 that has a GM965 type processor. I have had conflicting reports that it is in FACT a P socket.

I have a spare T9900 processor that i would like to put into it. which is also a P socket.. but i want clear Clarification on whether or not it will fit & work.
this is all sans heat or anything else.. this laptop is old, and if it dies i wont be sad...

My T9900 cpu supports M & P sockets

thank you

A:Cpu support

This is what i found... ARK | Intel? Core?2 Duo Processor T5250 (2M Cache, 1.50 GHz, 667 MHz FSB)
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I'm getting the error "Windows and Support can't start"  Didn't know how much I used it untill
I didn't have it anymore. 

A:Help and Support

Try the following from safe mode.
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post. 
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The XP "Help & Support" Question mark after start, does not work. It may the result of a damaged registry key, as I have done system restore and find PCHealth in the registry but the "value is not set." Clicking on the Help & Support icon produces nothing; the mouse pointer simply sits there, and nothing happens. I have searched the web for various solutions, but find they either don't work or they go too deep in the registry that I am afraid to use them. I also cannot get SFC /Scannow either. If I use the XP disc, cold install, will I lose all my settings? The "services.msc" menu shows PCHealth on automatic and started. I would list the problem under "minor, but annoying," as opposed to "major and panic." Thanks for any help.

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I purchased a Gateway Computer with media center.
I used file and transfer wizard for my files. It also brought the Compaq Help and support Center with it. How do I get rid of Compaq Help and get back to Gateway Help without starting over as Gateway suggested?

A:Help and Support

use the add/remove programs in the control panel to get rid of it...
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THanks in ADvancE.
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I really only made an account to **bleep** about sparkles1! Wouldn't let me reply to the post so here I am! Any of the links sparkles1 posts didn't work only takes you to a find your laptop or general TS guide... So don't be all like I can help you but send me to a BS link!!! Thanks... Really loving HP think I might go back to Toshiba at least they have better customer service...
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Working on my Father in laws' computer, and for an unknown reason, his Help and Support feature quit working. I have gone into the registry, and I find the command line there, the Helpctr.exe file is in the Windows directory where it is supposed to be, and I have gone into Services.msc and attempted to enable any possible program that may have been affecting it. Anyone have another possibility? Everything else seems to work fine, except that the Remote Assistance does not connect, but it appears to be related to this Windows Help feature that appears to be disabled.

Thanks for any help.

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when I click the Related Topics link in a Help and Support Center article, the pop-up may not be displayed. Each time when I click the Related Topics link, the "Notes" icon may multiply as seen in PIC.

Help and Support Center Index is empty.

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I very recently purchased this product to replace my aging HP s f slimline nbsp The new system has the th gen i - core CPU and GB RAM nbsp My old one has a core CPU and GB RAM so I figured the new one would be blazingly faster The new one came with Windows installed but me will..... Support - someone perhaps won't Since help here HP that was fine because I had been running Windows for a year on the old one quite successfully nbsp But much to my surpise the new one ran and Since HP Support won't help me - perhaps someone here will..... runs like a snail Since HP Support won't help me - perhaps someone here will..... in Alaska in the wintertime nbsp We're talking clicking on the file-explorer icon and waiting easily - SECONDS to get the first screen displayed nbsp And everything I tried was the same nbsp Very shortly after setting this system up M released their annivesary update which I applied nbsp If anything it ran even slower nbsp Because i do programming fo a living I was forced Since HP Support won't help me - perhaps someone here will..... to continue to use my older HP for my projects while still reseaching the slowness of the new one nbsp Research showed that M has many compaints of slowness and last week they release an emergency fix to supposedly correct this nbsp Again nothing improved nbsp So my only option is was to install Windows from my Windows Ultimate x DVD nbsp I changed my UEFI to legacy to support booting from a DVD and restarting nbsp I am given the option to boot from DVD and the Windows setup program begins nbsp And the very first prompt that appears is the End User License Agreement EULA which one MUST check and click the NEXT button to proceed nbsp But wait nbsp My USB keyboard and mouse DO NOT WORK nbsp Research shows that the Windows DVD does not contain the drivers compatible with the new Sky something system nbsp So I cannot agree to continue nbsp In fact the only option available is to physically shut off the machine nbsp Get the picture nbsp So I'm hoping that someone may be aware of how one may be able to resolve this or circumvent the issue in a practical manner I could customize my own Windows DVD but that's not really practical So I'be be very interested to see if anyone can help Thanks for reading and honestly I don't expect any practical answers nbsp And if I do I will be exceptionally grateful nbsp Disgruntled long time HP desktop laptop server customer l
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Microsoft made 'em do it: The latest Kaby Lake, Zen chips will support only Windows 10

I dont understand how you can make a cpu * only* for 1 operating system can anyone explain this to me please

A:cpu's only support win 10

They make the CPU how they want, then only release supporting drivers for new versions of Windows. People will likely find some workarounds to keep dragging Windows 7 through the year 2017 and beyond
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hi hello sir i uasing nbsp HP -r TU Notebook but system is slow i put on the GB RAM But this system showing in only GB Why not showing GB RAM HP -r TU Notebook this NB GB support plz tell me sir than k u nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp RAM support nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp RAM support nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp u r sfathfully nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp RAM support nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp prasad reddy nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp nbsp RAM support nbsp nbsp nbsp nbsp nbsp nbsp Personal Information Removed
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http www pcworld com article micr tml tk rss newsMicrosoft IE Windows XP Stymies Widespread Adoption Microsoft may have a tough time building significant market share for its new Internet Explorer IE browser because eligible users are in the minority Several Support Not Will XP 9 IE analysts agreed that Microsoft has its work cut out for it at least in the short term because IE won't run on Windows XP the aged-but-still-dominant operating system Microsoft omitted the still-popular XP from the supported OS list because among other things IE speeds up page rendering and composition by tapping the graphics processor in newer PCs Windows XP lacks support for the Direct D API which IE uses to accelerate content rendering The decision XP Will Not Support IE 9 means that only a subset of machines will be able to run IE either in its preview or final form until those systems and Windows XP are replaced by XP Will Not Support IE 9 new hardware and Windows Want to try out the BETA version of IE See info in link below BETA Version---Not Ready For Final Release http www microsoft com presspass presski ternetexplorer

A:XP Will Not Support IE 9

Ooh looks worth a bit of tinkering with
thanks for that

People on XP should stick with Firefox or Chrome over IE anyway. not biased, just going by the facts
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os xp Ican,t get my help and support web page since I used hp health

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I have lost help and support function from my machine. I would like a way to get it returned.
Thank You Larry

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I have hp dx2400 & i enable the virtualization option on the BIOS but  i can't run some of software that work on the vt-x system & there is amassage come to me "this platform didn't support vt-x.* I made an upgrade my bios to 2009.* MY cpu intel E8200.please help my A.S.A.PThank's
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HI this may be a rookie Q.
I have HP W2072a monitor which I took just as a temp monitor.
I need a new monitor for:
1) watching Video lectures all day for now n movies n game of thrones etc
2) I am also A die hard gamer so for HD MAX resolution gaming in the near future.
SO mostly home purpose,

my RIG :
GIGABYTE H97 M D3H motherboard
INTEL CORE i3 4150
nvidia GTS 450 - g card

Q) with this can I buy a new LED TV (22-32 INCH) as there is HDMI support with the mobo

BUT technically can it support the TV MONITIOR ? I meanWILL it be compatible ......?
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This company recently sold my mother virus/ malware removal and secuirity program for a very large amount of money. I am very conerned she was taken advantage of.
I'm very defensive and am trying to be to the point and polite.
Is anyone familier with thiscompany?

A:V Tec Support?

It is a legitimate company... Value for money is another thing. It depends on what you value and how much money you have.
She has not been "ripped off" but has possibly bought an expensive service, assuming they do actually provide the service. Sales tactics and business ethic are a completely different subject.
Personally, I am totally in support of start-up companies like this. Imagine if these people had turned their attentions to creating malware, and then your family encountered them. It could be a lot worse.
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Does anyone know when Microsoft is going to quit supporting XP? I have heard that it is sometime this year. I have a system from late 2005 that has never been reformatted. It is running fine, but would it be advisable to reformat before they quit supporting the OS? If so, if I reformat, it basically puts everything back to day one which means that all my programs that I have loaded will need to be reloaded? Also, if I make a back up file of the system, can it simply be reloaded after a reformat?

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Does anyone know, where I can get the xp pro support cd? If I had it originally, I haven't now

Microsoft's website, mentions it for setting up a network printer. This so that I can get the right drivers for a 98se machine to print to my printer (on a xp pro machine)


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I cannot access the Help and Support section under the Start menu. I have windows XP home edition with SP2. I have never had this problem before. When i double click Help and Support nothing happens. I checked in Services in the control panel and this service is set on automatic and is running.

A:Help and Support

Go to Start/Run and type in: helpctr -regserver
To reinstall Help and Support: Go to C:\Windows\inf\pchealth.inf. Right click and choose install. Have your CD handy.
Note: The folder is hidden by default. Go to Start/Run and type in: control folders. View: Show hidden files and folders and uncheck Hide extensions for known file types.
got this info from here
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Folks I wonder if anyone can assist.
I am currently running Windows XP SP3 and have suddenly found that the usual START followed by ? Help and Support does not function. click on the icon and nothing happens.
Any idea what has happened or what parameter needs changing?
So far I have checked registry entry, services and all seems ok.