Windows Support Forum

Touchsmart 300 no sound

Q: Touchsmart 300 no sound

Hello I have a touchsmart 300 and it has no sound from the speakers or headphone jack. I have tried the troubleshoot thing and it dont recognize anything wrong with them. please help. ive tried updating the driver and it says it is updated. so lost. thanks.

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Preferred Solution: Touchsmart 300 no sound

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: Touchsmart 300 no sound

Did your pc have working sound when new?
Check the volume level, it's easy to turn it right down or mute it.
Check if the speakers are selected by going to the speaker icon in tray near the current time.
Right click on speaker icon, choose 'playback devices'.
A new box appears, with a speaker and it should have a green tick over it.
Right click on the icon and choose the option 'test', you should hear audio tones.
If you don't have a green tick, right click on icon and choose 'enable'.
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I attempted to reconfigure the speakers and reinstall the audio driver and I still have zero volume coming from the computer. Any suggestions?

A:Sound issues for HP TouchSmart 520 PC

Hi Nksauer, Welcome to the HP Support Forums, I have you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I see that you are having some audio issues. Do you hear any sound when you plug in a set of headphones or external speakers? What operating system are you running? What is the product number for the TouchSmart as there are several models in the series? Thank you,
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Tech Support Guy System Info Utility version OS sound HP No 520-1050 Touchsmart on Version Microsoft Windows Home Premium Service Pack bit Processor Intel R Core TM i - S CPU GHz Intel Family Model Stepping Processor Count RAM Mb Graphics Card Intel R HD Graphics Family - No sound on HP Touchsmart 520-1050 Mb Hard Drives C Total - MB Free - MB D Total - MB Free - MB Motherboard PEGATRON CORPORATION AC Antivirus AVG AntiVirus Free Edition Updated and Enabled daughter presented her computer due to no sound from internal speakers on this HP Touchsmart - Headphones work fine I have run No sound on HP Touchsmart 520-1050 through HP Support program and it shows everything working everywhere that I know of shows volumes up and none muted Updated to newest audio driver in past unit had been set with Bluetooth speakers but none now I am at wits end on what to do I feel that It is something stupid simple but it s beyond me Simple protocol please right now I am willing to show my ignorance nbsp

A:No sound on HP Touchsmart 520-1050


Where are you? You helped me early this year. Help me again, please........
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HP ENVY TouchSmart -j ca Notebook PC ENERGY STAR Model E Z UA nbsp About a month ago I noticed that my Major ENVY issues. sound 15-j178ca TouchSmart HP notebook was having erratic sound issues Mostly I would turn it on and the sound would work for a bit and then my laptop would lag out and suddenly I would have no sound HP ENVY TouchSmart 15-j178ca Major sound issues. Whenever this happens the laptop lags really hard when I go to adjust the volume or open the volume mixer or playback menu Sometimes the sound wouldn't be working immediately when I turned it on I have run multiple troubleshooting checks and every single time it says that there is no issue At that time I was using Windows I have since reformatted my entire computer and upgaded to Windows I am still facing the same issue Sometimes when I turn it on I have sound for about minutes and it lags and theres no sound Sometimes I have no sound and playback menu says that sound is still playing sometimes it doesn't The fact that sometimes sound still plays leads me to believe this has to be a software issue I have removed and reinstalled my sound drivers multiple times but it doesn't work I am at a complete HP ENVY TouchSmart 15-j178ca Major sound issues. loss and extremely frustrated nbsp What do I do

A:HP ENVY TouchSmart 15-j178ca Major sound issues.

Hi @dyeitblonde, Welcome to HP Forums! I understand that the sound of your laptop stops after the playback starts to lag. I want to help. Please uninstall the audio driver, and download the driver sp63555.exe to install.Also you can review the document below for troubleshooting:HP Notebook PCs - No Sound or Distorted Sound from Speakers (Windows 10) Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the Thumbs up below!    If you require further assistance let me know and I will gladly do all I can to help. Thanks. Regards,
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Hello I am Portuguese and I have a driver problem with my computer Computer Information HP Model Notebook PC HP TouchSmart tm - e Operating System Windows bit service pack Version bios f antivirus avast free Maintenance ccleaner and Advanced SystemCare Pro Update drivers ma-config and SlimDrivers The problem is as follows The hard drive was in trouble so it was replaced Then I put the windows again And there was no problem until the driver Notebook HP tm2-2050ep error touchsmart touchsmart driver s touch touchsmart does not work I've done I tested Notebook HP touchsmart tm2-2050ep error driver touchsmart it with my finger and pen hit the computer screen I went to HP's download page all available drivers for my computer did not work Update drivers with the program ma-config and SlimDrivers not resulted Link all the information from my computer Configura o Resumo Link information about my dxdiag Notebook HP touchsmart tm2-2050ep error driver touchsmart hosted on google docs drive https docs google com file d B iZ it usp sharing Sorry about the spelling mistakes And please help me Thank you

A:Notebook HP touchsmart tm2-2050ep error driver touchsmart

Hi there .... I understand your touch screen is not working .... Is the touch-pad working though ? Is there any errors in the Device manager ? .... Which Drivers did you download from the HP web site ? .... Did you download Drivers from any where else ? ... Also where you able to get Windows activated ?
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Hello I have a HP Pavilion TouchSmart Laptop.In the last week the touch screen has stopped working.I was just wondering if anyone was able to help me to get this running again as its really annoying without itThanks in advance


Hello @S_tim, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the Touch Screen, and wanted to assist you! To start, can you provide me with the Product Number and Operating System of the notebook?  You can use the links below to help you with that information:HP Customer Support - ProductsWhich Windows operating system am I running? In the meantime, try performing a System Restore to set the notebook back to its previous working state.  If you are still having trouble, then try reviewing the following document, and let me know how it goes: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!
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Good morning, I wanted to know if there is a varsione updated TouchSmart suite for windows 10.After the upgrade from Windows 7 to Windows 10 icon no longer works.Thank look

A:HP TouchSmart

  HI there is no windows 10 driver for HP Touchsmart 600-1205it
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My HP Touchsmart 600 desktop computer has a roughly 5 inch square dead spot on the upper left hand corner of the screen.  Is this a problem that can be easily repaired?  If so, can this be repaired locally? Thank you... Bruce A. Henderson
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Buongiorno, volevo sapere se c'č una varsione aggiornato TouchSmart suite per windows 10.Dopo l'aggiornamento da Windows 7 a Windows 10 icona non funziona pių.Grazie aspetto

A:HP TouchSmart

  hi this is a English support forum not Italian
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Hello I have a HP Pavilion TouchSmart Laptop.In the last week the touch screen has stopped working.I was just wondering if anyone was able to help me to get this running again as its really annoying without itThanks in advance
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Hello, i have a HP TouchSmart computer that i need to reformat badly. I am wondering if reformatting it with any regular vista CD key will lose such features as the touchscreen, wireless mouse & keyboard, built in webcam.

The Original owner of the computer claims it came with its own Vista CD key that he lost.

A:HP TouchSmart

Hi Jack0000

If the HP restore partition is in good condition (not damaged or malware-ridden), you can perform a re-write of the factory-original hard-disk-image by tapping the F11 as your HP is first powered on, then following the prompts as shown (step-by-step, with screenshots) in the following instructions at the HP support website ---

Note that you'd first want to move any data that you wish to save off to removable or external media before you run a return to factory original.

Once the factory-original image is restored, you'll have to visit Windows Update to get the Security Updates since the TouchSmart was shipped. You'll want to update the Security software as well (if you need a free alternative, I think "avast! antivirus" is a good choice).

Once the PC is updated and fully protected against malware, you can then create a recovery disk set onto DVDs following the instructions from this HP support webpage ---

Having made your own Recovery DVD set allows you the freedom of running the recovery onto a new, blank drive - should you need or wish to upgrade to a new hard drive in the future.

You can, of course, also order Recovery DVDs directly from HP for most models. The price is considerably less than purchasing a Windows license retail. Much less.

Best of luck
. . . Gary
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Hi, I have a touchsmart tm2, with windows 7 x64 and  i could use a external monitor, with no problems.when i upgrade to windows 10, the external monitor canīt be deteted.i upgrade the amd driver and the intel driver, but it donīt work.Can anyone give a help! Best regards
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I am having trouble with the touch screen aspect of my computer. It works to scroll pages, and click icons, but the multi touch to zoom has stopped working. I have already turned off the touch screen and turned back on, and also have reset my comupter back to default. Help please!
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My question: Is the TouchSmart tm2 compatible with WIN 10 and what must be accomplished to achieve a successful install? First, a slignt rant.I was successfuly running WIN 10 on my TouchSmart tm2 when I updated a video driver and afterwards could only get a blank screen. Yes, my bad! I paid HP $99 for incident support and their only suggestion was to do a full system recovery & reinstall WIN 7 Pro. Really? You made me pay for that?  Since I didn't have the OS disks (it was OEM) I had to pay HP $25 for the media and $15 FOR SECOND DAY DELIVERY ONLY TO HAVE THE MEDIA ARRIVE ON DAY 3.  I can't reach anyone at HP to refund the delivery failure. Now support is stating that my computer isn't compatible with WIN 10. If I was successfully running WIN 10, why is it now un compatable?  

A:touchsmart tm2 and win 10

I have just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
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My hp touchsmart 300 1025 is shutting down unexpectadly. I have had it for a little over a year (out of warranty) and it just started to shut down after a few minutes of use. Not sure if it is an overheating problem or a power supply issue? Anybody with same problem? Suggestions welcome!
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I have turned on the pc and found out that there is "cpu fan not detected" f1 - boot.I was advised bybthe owner to use vaccuum cleaner to clean the fan at the bottom. It works pne time but after a while comes the same problem again. How can i solve it without opening the product?
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Is this pc compatible with win 10?Thansk  

A:HP TouchSmart 600 Windows 10

I have a HP TouchSmart 600 and based on my experience it's not compatible with Windows 10  not even with Windows 8.x and later.
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I have been dealing with a broken m7 hinge Touchsmart home on my laptop for more than a year I just searched these forums and found posts all with the same issue This seems to be due to poor design that never should have made it past the quality assurance engineers having a metal hinge screwed into non-reinforced plastic I find it reprehensible that a premium laptop was made so poorly Touchsmart m7 hinge I am told by local PC repair shops that it will cost me to get this fixed That's what I paid for the machine in the first place I tried calling support and was directed to log onto the support site for assistance from which I was directed to search the forums I thought HP made better products than this but hadn't wanted to put up the money to get one Touchsmart m7 hinge to find out Then I bit the bullet and got rewarded with a busted hinge on a laptop that spends its days being used by my wife at home bring opened and closed - times per Touchsmart m7 hinge day And now it seems like I'm going to get the runaround to get this fixed or just have to trash an otherwise great machine due to crappy hinges I love this laptop as far as performance and hardware specs go but it is a pain to open and close to try and avoid breaking the other hinge and essentially removing the screen Any guidance on what I can do to get an actual answer or a case submitted to get any useful help

A:Touchsmart m7 hinge


  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
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Hello, Our TouchSmart PC will no longer turn on. It was working yesterday but today will not turn on. The LED on the back of the computer where the power supply meets the PC is off. When you press the power button the LED light flickers green one time but remains off. The computer does not power up at all. I have tested the power supply with a laptop and it is working. I have also tried another identical powersupply on the PC but the same thing occurs. Thanks  

A:HP TouchSmart 520 All-In-One Won't Turn On

Hello @cb086, I have reviewed your post and as the adapter works on another device I believe you problem is on the motherboard. The issue appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. would like to thank you for posting on the HP Forums. Have a great day!
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My HP touchsmart 520 pc is not booting up and I am looking for support.  Using a multi tester to test the power adapter the adapter reads 17.30v however when i plug the adapter to the computer the light above the power outlet flashes for a split second and disappears. When I unplug the adapter from the back of the computer and checks voltage it reads 0 v (zero volts) . I have to plug it out of the main source and back in so it reads 17.30v again. Once plugged into the computer it immediately drops to zero. I need help to know the source of my problem if it is the adapter or the computer.
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My mother bought one of these and the keyboard broke. So I'm using the touch pad.
Problem is the more peculiar buttons like Prnt Screen and Delete went missing.
They went missing for some unknown reason as I was typing.

Does anyone have any experience with this trainwreck of a computer?
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Hello everybody. I would like my Hp touchsmart 300 desktop to be upgraded. i only have 2.7GHz as my processor. I would like it to have atleast 3.7 GHz. Do this pc have graphics card? I would like to buy one to place or replace if there is a graphics card. I will also make this pc 8 gb ram. Any  suggestions what parts i will buy
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Hi all,

Does anyone here experience install Win XP Pro on HP touchsmart tx2(downgrade from Vista)? I need some advise. thank you.

A:Install XP on HP touchsmart tx2

I would advise you not to install XP on a touchsmart PC. The reasons are as follows.

1. Make sure all of the drivers are available on the HP Support website.
2. Since XP tablet edition is not available in retail, the touch screen won't work.
3. You will have ask HP to give you a OEM version of XP tablet edition (which I don't think they will provide).

If you just want to use it as a non-Touch screen PC. Go you may go ahead only after you have confirmed that the drivers are available.

Post back if you have any more questions.
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ok guys i really need some help guidance here nbsp There is so much infomation here that im sincerely overwhelmed I will give you as much information as I have and hope SOMEONE can help nbsp First I in touchsmart all one pavilion 23 hp hope i selected the correct board to write this in As stated I have a pavilion touchsmart all in one pc I am NOT at ALL computer saavy so work with me here I dont know if its bit or not nor do I know if it is imperative to my issue nbsp Here is my hp pavilion touchsmart 23 all in one problem My computer works fine of the time Suddenly the screen will go black and give me a disk hp pavilion touchsmart 23 all in one boot error message I cant remember word for word but this is what it saYS no boot disk has hp pavilion touchsmart 23 all in one been detected or boot disk has failed When this happenes I have to disconnect the computer from the wall and reconnect and start over This always fixes it so it leads me to believe it is some sort of glitch I called HP and they told me to run a system quick and nbsp extensive check on the hard drive which i have done Both passed and no errors reported nbsp Another thing that will happen is that the screen will go dark typically after idling and when i return and move the mouse or type on keyboard the screen never lights up again as its supposed to when it is no longer idling It stays VERY dark and I can barely makeout the screen nbsp nbsp I am not sure why this is happening nor do I know what steps to take from here I am hoping someone can suggest the next step for me or refer me to a thread that already covers this with a solution My computer is two years old I didnt expect to have a problem this soon nbsp PLEASE HELP

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I have turned on the pc and found out that there is "cpu fan not detected" f1 - boot.I was advised bybthe owner to use vaccuum cleaner to clean the fan at the bottom. It works pne time but after a while comes the same problem again. How can i solve it without opening the product?
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Have trouble for weeks.


? OS - Windows 7 Ultimate x64
? What was original installed OS on system? = Vista
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? HP oem
? Age of system (hardware) 2009
? Age of OS installation - have you re-installed the OS? december 2011

? CPU = Mobile DualCore Intel Core 2 Duo T9900, 3066 MHz (11.5 x 267)
? Video Card = NVIDIA GeForce 9600M GS (512 MB)
? MotherBoard = Asus IMIMV-CF (Maureen) (2 Mini-PCIE, 2 SO-DIMM, Audio, Video, Gigabit LAN, IEEE-1394)
? Power Supply - brand & wattage = unknown

? System Manufacturer = HP
? Exact model number (if laptop, check label on bottom) = TouchSmart IQ830NL

A:HP TouchSmart BSOD

Hi -

I received your PM re: no dump files.

When are the BSODs occurring? (immediately after boot-up or ... minutes, hours later?)


Can you read info from the blue screen? I'm looking for the STOP error and a driver name.

Regards. . .


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I bought a8GB [2x4GB] DDR3-1333 RAM Memory Upgrade Kit forto upgrade my HP Touchsmart 600-1050 All in one. However, it hadn't worked and showed only black screen after installed.The discription is4GB DDR3-1333 PC3-10600 Non-ECC Unbuffered 204 Pin 1.5V CL=9 Memory After then, I bought a different one of8GB Kit (4GBx2) DDR3 1600 MT/s (PC3 - 12800) CL11 SODIMM Notebook Memory Modules CT2KIT51264BF160B / CT2CP51264BF160B at It has the same problem.Are those not compitable with my computer? If so, please let me know a compitable memory set for upgrade.
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Windows media center live tv works. Touchsmart live tv product of Cyberlink, comes up with a blank black screen. Seems there should be some way to e.g. sync these two programs to Touchsmart works. Any ideas are appreciated.
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moved house recently, hooked the computer back up in the new office and the wireless keyboard worked for about 2 minutes. I changed the batteries but to no avail. Went and bought brand new batteries and again no go but the wireless mouse is still working fine. I have tried the blue connect button on the back of the keyboard but still nothing. Any ideas or suggestions

A:HP touchsmart 520 keyboard

To help you troubleshoot the issue with wireless Keyboard, please find the link given below and follow the step-by-step instructions mentioned on it: Hope this will help you.
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My hard drive is going bad (does not recognize hard drive on startup, did have a periodic clicking noise recently but that has gone away). 1.  Is there a way to confirm if its the hard drive or controller2.  Will the recovery USB load the OS?  If so which one.  I upgraded to Windows 10. Thanks for your help.
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In my quest to clean out a bunch of unused programs, I found that I have HP TouchSmart Recipe Box.

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My desk-top is HP but I don't think it is a TouchSmart.

My question is, must we have a TouchSmart computer to utilize the HP TouchSmart Recipe Box ?


A:HP TouchSmart Recipe Box ???

Try these Google searches:

HP Magic Canvas
HP TouchSmart Recipe Box

What exact model of HP do you have? I find it difficult to believe it isn't a touchsmart if it came with the software. It looks like the apps can be used with a keyboard in many cases, though. See review video in your other thread.
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So I have a question...I am wanting to upgrade my 4GB of RAM to 8GB of RAM. I know type I need but I don't know if I need to buy another 4GB Module or if I need to buy the 8GB kit...Do the RAM Module need to be the same brand or can they be different brands and work.

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I have just bought one of these damaged. The screen is smashed, there is no HDD, RAM, Battery and Power Supply. It also has bad damage to one corner (been dropped from a huge height by the looks) thus damaging lid, palm rest and base. I know RAM and P/S are not a great cost issue but I'm not sure if it is worth buying a new screen and hdd for it. I paid ?42.00 for laptop as it was part of a job lot, and I see they retail at around ?500-?600. Should I fix it up to sell or keep, or just sell it as it is to see if I can make a slight profit?

A:Hp touchsmart tm2-1010ea

Forgot, obviously, not been able to check MOBO on it either yet, no spares to check it.
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I have a HP TouchSmart Computer. Since downloading updates from HP and Microsoft - my computer does not want to work - My Computer uses Vista.

It starts off fine, however as soon as I open a programme, task manager, anything - it stops says its 'not responding'. The only way out is to hold the power button in for approx. 5 secs.

I am not to up on computers, I have tried lots of things, i have had a couple of codes 0x490 and 0xc000000f - but I am not lost - I am using my old computer to put this message on here - whilst my HP TouchSmart sulks.

Any Help Please ~ Thank You in advance ~ Gail
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New Computer, that I need to send in, but for piece of mind, I would like to know what's going on. They will repair back to original state, but I will have to reload all programs. Want to make sure that it is not a conflict. Windows 7 64 bit Ultimate.
Thanks in advance for all the help.

A:BSOD - HP TouchSmart 600

SNAFU, welcome to the forum. That is quite few dumps! I looked at your four most recent dumps. All have the same error code and are nearly identical.

I recommend that you uninstall Zone Alarm using this uninstall tool: ZA is a documented and well known cause of BSOD's on some Win 7 systems. Make sure Windows Firewall is turned on.


Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c1c000 PsLoadedModuleList = 0xfffff800`02e59e50
Debug session time: Thu Nov 4 16:19:58.484 2010 (GMT-5)
System Uptime: 0 days 21:58:02.827
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff80002c67b9f}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner

2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
kb will then show the corrected stack.
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002c67b9f

Debugging Details:





LAST_CONTROL_TRANSFER: from fffff80002c8bca9 to fffff80002c8c740

fffff880`02f6ade8 fffff800`02c8bca9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff880`02f6adf0 fffff800`02c8a172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02f6af30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 0000000... Read more
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I am experiencing with a laptop of series hp touchsmart tx2 !

The problem is that the whole view that i get on the screen is not getting loaded only half the screen is shown . I dont know what might be the error behind this ? And in case u think this might be due to i dropped my laptop or something it is definitely not . I have not dropped my laptop .

Can some please suggest to me what might be the problem ?
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Hi, The LCD on my Touchsmart 11 has failed. It was flickering vertical lines for a while and has now died completely. The HDMI output still works. The laptop is out of warranty. How can I send this back to HP for repair and any idea of cost? Thanks, David
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I've got a TouchSmart - qd desktop It was working fine until week ago when my home had Touchsmart no power 610 a power outage Now it won't even boot Touchsmart 610 no power up No power nothing Even the power brick light is out nbsp I bought a replacement power brick and when I plug it in the green led light on the new brick the old is blue nbsp immediately goes out and there's still no power The power button effects no response nor does any button on the keyboard have any effect There's just no power to the entire computer nbsp I've tried plugging both the old and new power bricks in and initially the blue and green lights on each respectively go on until I plug them into the desktop nbsp Then the lights go out and still no power and no response by pressing the power button or any button on the keyboard I've also tried plugging in the old and new power bricks without the surge protector The power bricks lights go on but as soon as I plug them in still no power I've tried different outlets around my house and the power bricks lights go on but as soon as I plug them into the desktop no power I've tried plugging he power bricks into the desktop first then the outlets and no power at all either in the desktop There is no response at any stage where nbsp i've pressed the keyboards buttons nbsp The desktop just doesn't have any power at all nbsp nbsp Anyone have a problem with this I really hope it isn't what I think it is and the motherboard is out nbsp nbsp nbsp nbsp nbsp nbsp nbsp

A:Touchsmart 610 no power

Hi there @MrJimCee1, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is not starting properly and does not appear to be getting power. I am happy to help with this.  I recommend that you look at this document: HP PCs - Computer Does Not Start (Windows 7). For your purposes you are probably going to have to do Step 1 and then in Step 2, the first section "The computer does not turn on".  If after finishing Step 2 there is a change, and the computer is getting power let me know if there is still an issue I can help  you with, if it still does not receive power, then you should contact phone support. Please use the following and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. Let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
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Machine is overheating. Dismantled and lots of dust etc cleaned out but small fan is not working and need a replacement.   Bar code number of existing fan is 1323 00230H2 oA F000 099L     06LH

A:where can I get the smaller fan for an HP Touchsmart 300 PC ...

Hi there @Superuserhp, Welcome back to the HP Support Forums! I understand that you are looking for a replacement fan for your computer.  I am happy to help with this. I would recommend that you check out the HP Parts Store. Be sure that your country is selected and then put in the product information. If the part is not currently in stock, there will likely be authorized sellers listed for the part as well. Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
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Hello!  I have a TouchSmart 600--an all-in-one with several inputs except one for a second monitor. (On Windows 7). I purchased a VGA - HDMI (AV?) adapter hoping it might work.It did not.Asking for help, or a direction, please. I've searched through several different forum threads similar to mine, but the responses were several years old with no resolution besides perhaps I should have gotten a USB adapter. I've yet to find someone who successfully paired a second monitor. I did get to Display - clicked detect. Nothing was detected. Second monitor (19inch Acer) says no signal. Appreciative of any advice    

A:Second Monitor to TouchSmart 600?

Hi, What is your  touchsmart 600 ? Must be  touchsmart 600-xxxx. Please check its label at the back. The following links show two examples: HDMI port on your machine probably is an HDMI IN port that why it won't work.  You need an USB-VGA adapter to be able to connect to a second monitor. Regards.
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I have a currently 300-1003 Touchsmart HP crippled HP touchsmart - I replaced a dead hard drive with a new TB HDD I have available to me sets of touchsmart recovery disks and Windows Bootable USB HP Touchsmart 300-1003 drive made with win tool The official recovery HP Touchsmart 300-1003 CDs do absolutely nothing but tell me MBR IS MISSING PRESS CTRL ALT DEL TO RESTART The bios lists my new HDD can tell because size is now GB I HP Touchsmart 300-1003 cannot choose USB drive as first boot in bios or boot order this pc has two different menus for the same function idky Is there a bootdisk I can use to fixmbr Please be so kind to provide a guide to getting a touch computer running from the begininng All the advice online seems to be for computers that will go to a recovery screen already If I could do that I wouldn t need the disks lol I would like to install the touchsmart software but will settle for any windows at this point Thanks in advance to anyone that is able to walk me through the process Hour Later To use MSWIN USB Tool I had to ENABLE BOOT DIAGNOSTIC from BIOS power on let the black screen read Configured usb drive ctrlaltdel f to bios again disable boot diagnostic screen save and continue f then hit ESC for tiny boot menu at the HP LOGO pick USB as first boot The tool started windows as Repair which I followed MSguide for bootsec and fixmbr no clue if that fixed mbr tho and Install Windows I picked install More updates to come

A:HP Touchsmart 300-1003

hi i would download a hdd utility from the maker of the harddrive ,burn it to cd ,usually instruction on ther sitr on how to do this ,to setup harddrive for first time use,it may just need to be formatted to create that mbr that seems to be missing .
burn it to cd ,usually instruction on ther sitr on how to do this ,,
a list of links to most makers can be found on bleepingcomputers i thought but i couldn't fine i ,i will post this site with links to most makers .good luck
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Hello, so I have a hp touchsmart 600-1350a although theres no av cable or hdmi port i checked on the web and it said thathp touchsmart has a hdmi port, also I dont have any ambient light too?

A:PS4 to a HP Touchsmart 600 - 1350a

Hi @markdag, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel.I understand that you are looking for information on connecting your Touchsmart  All-in-One to a PS4. I am happy to give you a hand with this. The available connections on Touchsmart and All-in-Ones in general vary from model to model. Some have an HDMI port that can be used as an input, and others do not. Looking at the specifications of the model you gave: HP TouchSmart 600-1350a Desktop PC Product Specifications, it shows in one diagram that it could potentially have video inputs, but it is an option. If your system does not have those, then you would not be able to use the display on the All-in-One with your PS4.   I hope that helps clarify, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
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I upgraded from windows8 to windows10 and now all of my touchsmart software for tm2-2150 is gone.  Where do I go to download? 

A:hp touchsmart software is gone for my tm2-215

Hi, Only available for Windows 7. Please check to see they work or not: Regards.
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A:Can i add a second screen to my HP Touchsmart 520

Depending on what the device is expected to do, something along this line might be what you desire.
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Hi nbsp I just recently got an Envy All-in-One Touchsmart it is a super machine and so far so good nbsp The -point touch TouchSmart Pen on Enabling is really cool but there are many instances when I would like to be able to use a pen in order to be more precise in my pointing or to mark up a document nbsp I know Microsoft Office has the inking feature because I use it on my Laptop with a pen while I am traveling and have found it invaluable -- and by the way this laptop is both touch and pen enabled nbsp I tried to enable pen by going to the Control Panel feature that is says says Pen and Touch but when you do so it is only for Touch nbsp How can I make it so that it both touch and pen enabled nbsp If that is all possible Enabling Pen on TouchSmart what type of pen do I need nbsp Thank you very much Solved View Solution

A:Enabling Pen on TouchSmart

Hi AIResnick, A stylus used on a capacitive touch screen basically just takes the place of your finger, so enabling touch on the computer will enable pen input as well. But it can't just be any pen or stylus, the material at the tip has to be something that will register as touch on the screen, and not scratch it. I read your other post and I understand you're looking for a finer-tipped stylus, rather than the ubiquitous blunt-ended, eraser-type stylus pens. That limits your options quite a bit, because I believe the larger surface area is part of what makes those pens work on capacitive screens. (Other types of touch screens can use other styles of stylus, including pointy-tipped ones in some cases.) I've heard good things about the Jot Pro from Adonit. I haven't tried it, so I can't speak from experience. The design seems clever--it looks like they attached a clear, flat disc to the tip of a metal pen, so you can see precisely where you're writing with the point of the pen, but the clear disc provides enough surface area for the touch to register, and prevents damage to your screen from the sharp pen point. I hope that helps.
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I was unplugging my power cords and I happened to turn off the power to my HP Touchsmart. Later on when I turned it back on, my HP Touchsmart won't switch on. The lights on the big batter adapter thing is on. The light at the back of the computer indicating that power is reaching the computer is on. However, I just can't turn it on at all. The power button does not light up.I've tried the solutions posted on other threads but nothing has worked. I had just been using my computer the previous day. I suspect that me turning off the main power might have done something.Look forward to getting some solutions.
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Hi nbsp I need to purchase a new motherboard for my TouchSmart nbsp I've opened up the computer and found that the motherboard installed in the computer is model number nbsp DA ZN MB I Part number - nbsp While trying to find a place to purchase this mother board I see that is motherboard is fairly expensive nbsp While searhing I also found another motherboard model number nbsp DA ZN MB H Part number - which is also used in the TouchSmart nbsp Visually this motherboard looks the same at the orignal motherboard 610 Motherboard HP TouchSmart and is significanly cheaper nbsp The part numbers differ by only one digit before the revisoin number which makes me think that the two motherboards are very similar nbsp Does anyone know if these two motehrboard are compatiable interchangeable nbsp Where can I get information on the difference between these two motherboards nbsp My motherboard has a built HP TouchSmart 610 Motherboard in video cards does anyone know if the second motehrboard does as well nbsp or will I need to purchase a seperate video card if I were to purchase that motherbaord nbsp Thanks for the help
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can somebody please help??? im dying here !

A:My HP Touchsmart is broken please help!!! )';

Download Drivers from the HP Site, Download originals. Make sure you are downloading 64 Bit if you have a 64 Bit OS or x86 for 32 bit Windows.
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My HP Touchsmart has never worked properly, Tons of problem, crashing error message etc etc. Computer was sent to HP for repair but it came back whit the same problem. I have spent hours with HP tech support running scan and making recovery with no succes. Recently I have replaced the hard drive on HP tech support recommendation. it worked for awhile but now it dosen't even boot! I don't want to call HP anymore and I wander if somebody can help me or if I should just give up.


A:Trouble with HP Touchsmart

Call HP and ask to talk to a manager, then explain what's happened and the number of times you called and that you've had to send it back and demand that they replace the computer with a new one. All-in-Ones are similar to laptops, the repairs are expensive and parts are hard to get, it's best to get the manufacturer to repair or replace it especially under the warranty.
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Hi all,

I have been getting BSOD sporadically on
HP touchsmart 600 all in one pc Home premium Windows 7 64bit.

I updated the driver but nothing happened. also uninstall all unnecessary programs but nothing yet.

Last dump info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP2: FFFFF80003090611
BCP3: FFFFF880009A9998
BCP4: FFFFF880009A91F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Your help is well appreciated.


A:HP touchsmart 600 with BSOD

I wanted to add that, this might be happening when updates are getting installed or something like that.
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A:HP 15-g067cl TouchSmart

Hi, Please use part number from the following link. You may want to bookmark the link for future references: You can use part number to buy elsewhere (Amazon for example) and normally cheaper. Regards.
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Good Evening, I have a HP Touchsmart TM2-I can supply the specs if you need them- and it has just started to crash at almost every click/action which I take. THis has only happened within the last couple of days and it has been instant, rather than over time. I did a System Restore but this didn't solve the issue. It may ahve been because I had to stop a disk check last week because my laptop battery died but I'm not sure if that would have such a big effect on the laptops performance.

Any help is greatly appreciated!

Thanks a lot

A:Hp Touchsmart TM2 crashing

That would have a huge effect not finishing a disk check. If you can boot in, Make sure you have your power adapter attached, Go to Start/Search and type CMD Right click the CMD.exe icon in the Search Results and Run As Administrator. In the Command Prompt type chkdsk /R and press enter. Now type a Y and reboot the computer. The Check Disk Utility will try and fix any problems.
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Can I install XP on this workstation? It's now runnig on Vista.
I think that will get a problem with the drivers.....
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I am attempting to repair an HP Touchsmart 300-100.....system fires screen but fans are going like crazy....replaced difference !.....HDD light doesnt light up but you can feel the HDD running if you touch it !.....Motherboard failure ?

A:HP Touchsmart 300-1000

Is it actually a 300-1015uk(VG254AA) or a 300-1025uk(VG255AA) HP TouchSmart model?

Screen Is Blank After Starting Computer

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Upgraded to windows 10 and now unable to use convenient features I've had for years.  My touchpad is disabled, so can't just tap the pad to select what I want; my DigitalPersona fingerprint is disabled and in trying to enable it again, it appears to want to trick me to permanently delete my saved fingerprint.  How can I get these features back.  Thanks.
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A:Problems with HP TouchSmart All-In-One IQ770

These are the specs of your system?

Dots/green lines probably mean that graphic chip on that machine is malfunctioning. HP offers 3 years 'parts' warranty on some lines, I have no idea whether your system's age is below 3 years or not from your statement.
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Hi, not sure if this is the right place to ask,

I have a new HP Touchsmart 15t Laptop. It works well except I notice that the shift key can't seem to keep up with me when I let go. For example sometimes when typing I end up with:

THank you. HEllo. The SHift key sometimes won't de-activate fast enough when I want to type the next letter.

I thought maybe it is just a matter of me getting used to the keyboard, but after a month or so the problem still comes up. I was wondering if there is some program that can alter the response sensitivity of specific keys.

A:Shift key on HP Touchsmart 15t laptop

Hi there. Have you checked for the latest driver?
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Hi guys,

i would really appreciate it if somebody could lead me to a resource where i can
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what i tried so far...

1.googled (nothing,just HP's crappy driver detective that they want you to pay for)
2.HP (useless,only vista)
3.Tried multiple driver compilation disks (only VGA got installed)
i still need sound,lan etc...
4.Came to techguy!!!

please help...

A:XP drivers for HP touchsmart IQ700...

Email Hp and ask them for Xp support, you never know when ure lucky
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then i can turn it on. by now i still can use it. but it really makes me worried.

Model : HP TouchSmart TX2 s/t: tx2-1115au
OS : Windows 7 Ultimate 32bit
Ram : 4GB from original
HDD : 320GB from original

A:Motherboard problem, HP TouchSmart TX2

Your computer might just be going into standby mode instead of actually powering down, check your shutdown settings.
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Greeetings Members,

I have a HP Touchsmart 4 4-1202ea and it has a 500HDD but it is quite
inefficient due to excess noise while using it.
Is it possible to upgrade to SSD on this System.
Any informed reply will be much appreciated

A:Can I Change a HDD to SSD on a HP Touchsmart 4 4-1202ea

Hello Kiatambari, and welcome to Eight Forums.

Yes, you could add or replace your HDD with a SSD if you like.

You would need to create a recovery USB first to be able to do a factory restore on the new SSD with.

Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8) | HP? Support
Performing an HP System Recovery (Windows 8) | HP? Support

Hope this helps,
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A:Best Replacement digitizer pen for my TouchSmart Tm2

?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with the Forum's private messaging please click here to learn more.Thank you,Omar
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A:Problem with HP TouchSmart 520 Webcam

Hi @Capt_Azam,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with webcam. I will be glad to help you. Please refer to this Microsoft post To unblock a software publisher. If it is working in Skype the drivers are correct. Please keep me informed of how things went.If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.
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it use to have a thing when I right clicked the screen about switchable graphics and I was wondering if there is something out there for my laptop I have looked on hp site and amd's but can't find anything can someone help ?

thanks ��

A:HP TouchSmart TM2 graphics problems

I posted a nearly identical question on reddit. if you want to swing over there, I'll posting what I find tonight or tomorrow.
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A:HP Touchsmart 300 not loading disc

Hello monroe18:           You should know by now that we need your computers information especially for trouble shutting issues like this. Please post your computers information just exactly like my example: Hp Touchsmart 600-1050 Windows 7 Ultimate 64 bit Touchsmart Software version 3. What disk drive you are having issue with. C drive. D Drive (Factory Image) E Drive  CD/ DVD rom. (Optical Drive)  or USB ports using USB  scan disks?  Thank you frrw. It will help us greatly in helping you fix your issue. What type of disk you are trying to open up? DVD, Software Disk or CDR.
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View Solution.

A:can i add memory to my hp touchsmart 320 and increase from 4...

Hello, You can add the 8GB like I said, by placing the following memory modules: 8 GB (2 x 4 GB) DDR3 PC3-10600 You just need to buy them and your husband can install them. Check this manual that explains how you can do it. THanks,
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A:IQ504 TouchSmart vista X64

Originally Posted by mgsdesertrose

I keep getting an event ID 100 when I boot up. What is that and how do I get rid of it?

Vista Event Viewer error ID 100

I will also get you instructions for the clean boot.
The above will help you diagnose the cause of the problem.
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Thank you for your time people,
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HP model 300-1025 won't start up, but green light is on. I did unplud power cord and press start button for 2 min, then restart, nothing happen!!! My computer was out of warranty 3 month ago....Help help!!! ( I planning to buy a new power supply)  

A:touchsmart 300-1025 won't start up

Hello huandoan123,
Here is an HP troubleshooting article in regards to the issue you are experiencing. Try running through the steps to see if it helps poinpoint the issue.
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First Touchsmart 0x1E [SOLVED] 310 | HP off i'm going into my th hour working on this POS at client's location It's an HP Touchsmart - z touchscreen all in one It's a piece of Not the machine itself but what it has in it designed by HP It had trojans and no less than viruses MBAM found over items I removed a great majority of them as well as suspect programs that the owner had not installed but appeared magically It was getting OxA IRQL errors after running sfc scannow startup repairs cleared out all but things in msconfig startup items and some other assorted things i got that to go away but now on every rd or so reboot I get the x E BSOD It's very inconsistent and does not happen in safe mode or safe mode networking It only appears in full boot every rd or th time I figured my last ditch effort would be to do a repair install So i brought my Win x Ultimate disc from home computer is home premium so I could do that The recovery partition is all HP crap that overrides the windows recovery tool I hate it Basically all it offers is startup repair and system restore and that's it oh [SOLVED] 0x1E | HP Touchsmart 310 and no restore points When i go to run my DVD I get a quot missing DVD drive or device driver quot prompt The storage protocal is AHCI and I've gone through seemingly every option under C windows system driverstorage relating to ahci non-raid storage and cdrom None have worked I looked on HP's website and they do not list any chipset or storage drivers So whiskey tango foxtrot should I do edit- i added the whocrashed log also I disabled the IR receiver which had a code could not start error Whocrashed is pointing at the AMD sata controller driver from May I am going to check for updated drivers but HP update claims all is normal

A:[SOLVED] 0x1E | HP Touchsmart 310

Attached most recent minidump.

Was successfully able to update AMD SATA driver to a 2013 version using windows update.
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I'm using a HP TouchSmart 610 and my wireless keyboard (original copy that comes along when I bought the desktop) suddenly stopped working.

I've researched for various solutions online and I found out that I'm suppose to have a wireless receiver. However, I can't seem to find it on my desktop. I'm quite sure I didn't pluck it out or anything of that sort, is it possible that the receiver is in-built?

Anyway I've tried the following:

1. Replacing the batteries
2. Taking the batteries out and putting it back in again
3. Hold the 'connect' button for 5-10 seconds

Those didn't work for me and I'm hoping that I could find a solution here.

Thanks in advance!

p.s hope I'm posting this in the right forum.

A:Wireless keyboard HP touchsmart 610

how many batteries does the keyboard have 2 or 4
also the spring is that connecting correctly to the battery - so make sure that the batteries are all connected and touching the spring and positive bit of metal

Usually the touchsmart comes with a receiver USB device
have you tried removing that and refitting

do you have a wireless mouse and is that working OK
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I have a TouchSmart 420-1000t PC that I got back around 2011. I have been noticing the aging hardware and I want to know what parts of this PC i can upgrade. I am specifically looking at upgrading the RAM, CPU and GPU. Any help is appreciated

A:Upgradable TouchSmart 420-1000t

If I can upgrade any of these parts, what would be the highest strength compatible one with my computer?
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So I want to upgrade my RAM on the 320-1030. The specs page says "Two 200-pin DDR3 SO-DIMM sockets".It also says "Supports DDR3 SO-DIMMs" and specifically "PC3 10600 (1333 MHz)" and "PC3 12800 (1600 MHz)". Yet more HP contradictions (lies?)1) The parts page lists the item pre-installed is 572293-D88, a 204-pin item. See here, here, here, here, and here.2) Using the automated systems for major RAM sellers all indicate 204-pin RAM will work on the 320-1030. What gives?!? 

A:Touchsmart 320-1030: Is it 200 pin SO-DIMM or 204?!?!? Yet m...

Hi: I do not believe there is any such thing as a 200 Pin DDR3 SODIMM, so HP's reference to that is incorrect. A DDR2 SODIMM memory module is 200 pin, and a DDR3 SODIMM is 204 pin. Paul